Page 7 of 15 · complaints 301–350 of 707

2009 Chrysler Town And Country complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Air Bags
Filed Aug 10, 2015103,000 milesSC

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART NEEDED TO DO THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

Unknown or Other
Filed Aug 10, 2015IN

I HAVE BEEN HAVING AN ISSUE WITH MY VEHICLE FOR OVER A YEAR NOW WHICH MORE RECENTLY HAS BEEN ISSUED A RECALL R03 RELATING TO THE FOBIC. I HAVE NOW HAD 5 INSTANCES WHERE MY VEHICLE HAS STOPPED WHILE I WAS DRIVING. I WAS TOLD OF THE RECALL BUT THE PARTS WERE NOT AVAILABLE UNTIL MORE RECENTLY. I CALLED AND WAS PUT ON A LIST 2 MONTHS AGO TO GET THIS FIXED. THEY SAID IT WOULD BE ABOUT 3 WEEKS AND IT HAS NOW BEEN TWO MONTHS. WHEN I CALLED TODAY THE DEALERSHIP SAID THAT THEY ONLY GET ABOUT 3 PARTS EVERY SO OFTEN AND I WAS STILL NUMBER 23 ON THE LIST. I AM VERY UPSET BY THIS. THIS ISSUE SHOULD HAVE BEEN FIXED IN A TIMELY FASHION. THIS IS VERY DANGEROUS AND I HAVE BEEN LUCKY TO NOT BE IN AN ACCIDENT. I NEED THIS TO BE RESOLVED IMMEDIATELY. I WAS HOPING YOU COULD HELP BY PUTTING IN MY COMPLAINT.

Electrical System
Filed Aug 7, 201555,000 milesNJ

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 15 MPH, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000(ELECTRICAL SYSTEM)HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

Electrical System
Filed Aug 7, 201560,000 milesPA

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED. IN ADDITION, WHEN THE START BUTTON WAS PRESSED THE VEHICLE LOST POWER. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO BE RESTARTED AFTER THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Air Bags
Filed Aug 6, 2015IN

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V313000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Aug 5, 201565,000 milesOH

THE VEHICLE'S FRONT PASSENGER SIDE WINDOW STOPPED WORKING. ON OCCASION, THE DOORS WOULD LOCK, WITHOUT ME DEPRESSING THE LOCK BUTTON. AFTER GETTING IN VEHICLE, I ATTEMPT TO LOCK THE DOORS BY PUSHING THE LOCK BUTTON, WHICH DOES NOT WORK, UNLESS I START DRIVING OR PUSH THE LOCK BUTTON ON THE FOB.ON OCCASION, THE FOB WILL NOT UNLOCK THE VEHICLE, WOULD HAVE TO MANUALLY TAKE KEY OUT TO UNLOCK (WHICH IS UNSAFE IF YOU NEED TO GET INTO YOUR VEHICLE AS SOON AS POSSIBLE.

Electrical System
Filed Aug 5, 2015CA

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Aug 5, 2015MI

WHILE DRIVING DOWN THE ROAD, ALL DASH WARNING LIGHTS CAME ON & THE SPEEDOMETER & TACHOMETER WENT TO ZERO. THIS LASTED 5 TO 10 SECONDS. THE CAR KEPT RUNNING, BUT STARTLED ME WHEN IT HAPPENED. IT HAPPENED PERIODICALLY BUT NOT WITH ANY PREDICTABLE TIME FRAME. DUE TO THIS I CAN?T LET MY WIFE DRIVE THIS VEHICLE SINCE SHE MIGHT PANIC. PARKING THE VAN OVERNIGHT RESULTED IN A DEAD BATTERY THE NEXT MORNING. AT MY EXPENSE THE DEALER DIAGNOSED THE PROBLEM & PUT ON A NEW PART TO THE TUNE OF $708.22. I BELIEVE THEY REPLACED THE TIBN UNIT THIS OCCURRED THE BEGINNING OF JANUARY OF THIS YEAR (2015) AND IT HAPPENED NUMEROUS TIMES. UPDATED 09/15/15*LJ UPDATED 01/27/16.*JB

Electrical System
Filed Aug 4, 2015MI

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/25/15*LJ

Unknown or Other
Filed Aug 3, 2015NY

WE HAVE RECEIVED SEVERAL RECALL DOCUMENTS FROM MANUFACTURER AND HAVE TRIED TO SCHEDULE SERVICE OVER THE PAST YEAR AND REPEATEDLY TOLD PARTS ARE NOT AVAILABLE. THIS IS A VIOLATION OF THE ORDER TO STILL HAVE A CRITICAL ISSUE OUTSTANDING OVER 1 YEAR WITHOUT RESOLUTION

Electrical System
Filed Aug 3, 201582,000 milesMD

THE DASH LIGHTS ALL LIT UP. AND THE POWER SHUT OFF. CAR STALLED. ONCE RESTARTED, THE RADIO HAS FAILED TO WORK.

Electrical System
Filed Aug 3, 201540,000 milesOK

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE IGNITION AND AS A RESULT, THE VEHICLE REMAINED IN ACCESSORY MODE. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Electrical System
Filed Jul 30, 2015100,000 milesIL

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHEN THE KEY WAS PLACED IN THE IGNITION TO THE ON POSITION, THE ENGINE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE STARTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Air Bags
Filed Jul 30, 2015MO

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V313000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jul 29, 2015IL

I HAVE RECEIVED A RECALL FROM CHHRYSLER WITH REGARDS TO THE FOBIK IGNITION SYSTEM. THIS IS NOW 3 MONTHS OLD, BUT DESPITE REPEATED ATTEMPTS ON MY PART TO HAVE THIS SERVICED, THE DEALER KEEPS TELLING ME THAT THEY HAVE NO PARTS, AN HAVE NO IDEA WHEN THEY WILL BE AVAILABLE.

Wheels
Filed Jul 28, 201576,800 milesNY

WHILE FILLING THE REAR DRIVER SIDE TIRE WITH AIR, THE ALUMINUM VALVE STEM SNAPPED OFF CAUSING THE TIRE TO COMPLETELY DEFLATE. REPLACED ALUMINUM STEM WITH RUBBER STEM AS A TEMPORARY FIX WHILE SEARCHING FOR REPLACEMENT PARTS TO THE TPMS SENSOR. APPROXIMATELY TWO DAYS LATER, WHILE ATTEMPTING TO UNSCREW THE VALVE CAP FROM THE REAR PASSENGER SIDE TIRE, THE ALUMINUM VALVE STEM BROKE OFF IN MY HAND CAUSING THE TIRE TO COMPLETELY DEFLATE. I FOUND AFTER MARKET REPLACEMENT ALUMINUM VALVE STEMS THAT FIT THE OEM TPMS SENSORS AND HAD THEM ALL REPLACED. UNFORTUNATELY IT IS ONLY A MATTER OF TIME BEFORE THESE FAIL. ALUMINUM VALVE STEMS ON TPMS ARE CLEARLY A SAFETY ISSUE AND WARRANT A RECALL. TPMS STEMS ON ALL NEWER VEHICLES ARE NOW RUBBER.

Vehicle Speed Control
Filed Jul 28, 2015KY

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT A LOW SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE ACCELERATED EXCESSIVELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Air Bags
Filed Jul 27, 2015SC

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jul 27, 201581,000 milesCA

BACKING OUT OF OUR DRIVEWAY, THE ENGINE UNEXPECTEDLY SHUT OFF. FOUND OUT THIS IS RELATED TO THE R03/L25 RECALLS. WIFE NOW REFUSES TO DRIVE THE VAN. IT WAS REPORTED, BUT NO ACTION HAS BEEN TAKEN BY CHRYSLER TO DATE. IT IS PART OF THE RECALL SO WE HAVE BEEN ON THE WAITING LIST SINCE JUNE. STILL WAITING TO BE SEEN BY THE CHRYSLER DEALERSHIP. I WISH THE TOWN AND COUNTRY IS PART OF THE CHRYSLER BUY BACK PROGRAM. I DON'T WANT TO OWN A VEHICLE FROM A COMPANY THAT DOESN'T RESPOND APPROPRIATELY TO THEIR RECALL (ESPECIALLY FOR OWNERS WHO EXPERIENCED THE SYMPTOM OF THE RECALL). THEY PROBABLY RATHER PAY THE BIG FINE TO THE GOVERNMENT AND RESULTANT INSURANCE CLAIMS. PLEASE HELP!

Electrical System
Filed Jul 24, 2015NY

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN THE KEY WAS PLACED IN THE IGNITION, THE ENGINE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Electrical System
Filed Jul 23, 2015110,000 milesOH

2009 CHRYSLER TOWN AND COUNTRY, CONSUMER STATED THE CAR IS DANGEROUS TO DRIVE BECAUSE ITS SHUTS OFF IN THE MIDDLE OF TRAFFIC. HARD TO RESTART AFTER IT SHUT OFF. *BF MA 10/14 THE VEHICLE WAS REPAIRED ON AUGUST 19, 2015. UPDATED 11/18/15. *JB

Electrical System
Filed Jul 23, 201573,000 milesMO

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT AFTER THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.

Air Bags
Filed Jul 22, 2015WV

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000(AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jul 22, 2015MI

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jul 22, 201599,000 milesNE

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE REVERSING AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 99,000.

Engine
Filed Jul 22, 201592,000 milesKY

I RECEIVED A SAFETY RECALL NOTICE ON THE WIRELESS IGNITION NODE MODULE ON MY VEHICLE WHICH SAID I SHOULD CONTACT MY DEALER "RIGHT AWAY" TO SCHEDULE A SERVICE APPOINTMENT. I HAD ASKED ABOUT THIS THE LAST TIME I WAS THERE ABOUT TWO MONTHS AGO AND WAS TOLD THAT THEY DIDN'T HAVE THE PARTS IN STOCK YET. LAST NIGHT, MY ENGINE SHUT OFF WHILE I WAS DRIVING DOWN MY STREET, WHICH I ASSUME WAS A RESULT OF THIS DEFECTIVE PART. THANKFULLY I WASN'T GOING VERY FAST, BUT IT DEFINITELY SCARED ME AND COULD HAVE BEEN TRAGIC HAD I BEEN ON THE HIGHWAY, GOING AT A FASTER SPEED OR HAD ANOTHER VEHICLE CLOSE BEHIND ME. I JUST CALLED MY DEALER TO GET AN APPOINTMENT ASAP TO GET THIS TAKEN CARE OF AND WAS TOLD THAT THEY STILL DON'T HAVE THE PART AND WON'T UNTIL PROBABLY MID-SEPTEMBER. I THINK IT'S UNACCEPTABLE TO HAVE TO WAIT THAT LONG TO FIX A SAFETY ISSUE, ESPECIALLY WHEN I'VE EXPERIENCED A PROBLEM.

Electrical System
Filed Jul 19, 2015101,352 milesKY

WE JUST PURCHASED THIS VEHICLE IN APRIL 2015, USED WITH 98200 MILES. AFTER ONLY ROUGHLY 3000 MILES THE VEHICLE STARTED MESSING UP. THE WIPERS WOULD COME ON FOR NO REASON AND THE DASH WOULD LIGHT UP LIKE A CHRISTMAS TREE. ALL THE DASH LIGHTS INCLUDING THE AIRBAGS, BRAKES, ENGINE, ECT. MY FEAR IS THAT IF IN A CRASH THE AIRBAGS, BRAKES, AND OTHER SAFETY EQUIPMENT MAY NOT FUNCTION AS INTENDED. AFTER THIS HAPPENED A SECOND TIME I CALLED MY LOCAL CHRYSLER DEALER AND THE SERVICE MANAGER INFORMED ME OF A RECALL ON SOME MODELS BUT MINE WASN'T INCLUDED. HOW CAN CHRYSLER RECALL SOME BUT NOT ALL THESE VEHICLES WITH THE SAME PROBLEM. THIS SHOULD BE CONSIDERED A MAJOR SAFETY DEFECT AND ALL SHOULD BE REPAIRED.

Air Bags
Filed Jul 17, 2015NC

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Wheels
Filed Jul 17, 201550,000 milesNY

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 45 MPH, THE FRONT DRIVER SIDE TIRE BLEW OUT AND WAS REPLACED WITH A SPARE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE TIRE WAS REPLACED. THE LOW TIRE WARNING LIGHT ILLUMINATED, AND THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE TIRE WAS LOW. THE CONTACT ATTEMPTED TO ADD AIR TO THE TIRE AND THE VALVE STEM BLEW OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE VALVE STEM WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Air Bags
Filed Jul 16, 2015PA

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT WAS REFERRED TO THE MANUFACTURER FOR ADDITIONAL RECALL INFORMATION. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jul 16, 2015MI

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT TELEPHONED THE DEALER NUMEROUS TIMES TO SCHEDULE THE RECALL REPAIR; HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jul 16, 2015OH

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jul 16, 20152,000 milesMI

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT 25 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND ALL THE WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.

Electrical System
Filed Jul 16, 2015WI

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. UPDATED 09/25/15*LJ THE CONSUMER STATED IT TOOK 30 MINUTES BEFORE THE VEHICLE STARTED. UPDATED 05/05/16. *JB

Air Bags
Filed Jul 15, 2015PA

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jul 14, 2015MD

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE CONTACT WAS PLACED AS NUMBER TWENTY ON A WAITING LIST WITH THE DEALER. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jul 14, 2015WA

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jul 14, 201585,000 milesCA

THE CAR DIES WHEN DRIVING DOWN THE ROAD. I HAVE A RECALL (R03) BUT THE FACTORY IS TOO SLOW GETTING THE REPLACEMENT PARTS TO THE DEALER. I HAVE BEEN WAITING FOR OVER A YEAR.

Electrical System
Filed Jul 13, 2015OH

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 10V235000 (ELECTRICAL SYSTEM) AND 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Unknown or Other
Filed Jul 11, 201594,004 milesDC

I WAS DRIVING AND GOT HIT ON PASSAGE SIDE THE VAN WAS TOTALED THE FRONT AIR BIGS WENT OFF HOWEVER THE SIDE ONES NEVER DID.

Air Bags
Filed Jul 10, 2015ID

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jul 9, 2015IN

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Engine
Filed Jul 8, 201535,037 milesIN

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT 40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED EXCESSIVELY. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL MULTIPLE TIMES IN ORDER TO GET THE VEHICLE TO STOP. IN ADDITION, THE RPMS INCREASED, THE ENGINE REVVED, AND THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 35,037. UPDATED 09/10/15*LJ UPDATED 11/08/2017*CN

Air Bags
Filed Jul 7, 2015VA

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT MADE AVAILABLE BY THE MANUFACTURER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/01/2015*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 10/14/2015*JS

Wheels
Filed Jul 7, 2015103,000 milesOH

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE FRONT DRIVER SIDE WHEEL DETACHED FROM THE VEHICLE. WHILE DRIVING 70 MPH EXITING THE HIGHWAY, THE VEHICLE STARTED SHAKING UNCONTROLLABLY. THE VEHICLE WOULD NOT ACCELERATE OVER 50 MPH AND SLOWED DOWN IN THE MIDDLE OF THE HIGHWAY. THE ENTIRE FRONT DRIVER SIDE WHEEL FAILED. THE CONTACT DISCOVERED THE BODY FRAME, WHEEL ASSEMBLY, WHEEL HUB, AND WHEEL BEARING WERE ALL DAMAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.

Electrical System
Filed Jul 6, 2015115,000 milesOK

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT 60 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS ABLE TO BE RESTARTED AND WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 115,000.

Electrical System
Filed Jun 29, 2015NE

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS ABLE TO RESTART AFTER MULTIPLE ATTEMPTS. THE CONTACT RECEIVED TWO NOTIFICATIONS ON A MANUFACTURER'S RECALL RELATED TO THE WIN MODULE, HOWEVER, THE PARTS TO REPAIR THE VEHICLE UNDER THE RECALL WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 09/03/15*LJ UPDATED 12/8/2015 *JS

Electrical System
Filed Jun 27, 2015OH

THE VEHICLE DASH LIGHTS AND GAUGES WILL ALL FLASH AND START BEEPING WHILE THE WIPERS CONTINUOUSLY GO ON AND OFF WITH NO CONTROL. THIS ONLY HAPPENED WHILE VEHICLE WAS IN PARK AND EITHER THE DRIVER SIDE DOOR WAS OPEN BUT RECENTLY STARTED DOING THIS WHILE DRIVING. WE TOOK THE VAN IN TO THE DEALERSHIP ON 6/27 FOR THE IGNITION SWITCH RECALL AND NOW THE VEHICLE CONSTANTLY DOES THIS WHILE DRIVING. THE DEALER WAS NOT ABLE TO COMPLETE TROUBLESHOOTING DUE TO TIME RESTRICTIONS. I HAVE SEEN MANY PEOPLE ONLINE COMPLAINING OF THIS SAME ISSUE AND SOME SAYING THEIR VEHICLE WILL EVEN SHUT OFF FROM TIME TO TIME WHILE DRIVING AND I AM WONDERING WHY IS THIS NOT BEING RECALLED?

Air Bags
Filed Jun 26, 2015MI

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jun 25, 2015NY

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →