2009 Chrysler Town And Country complaints

ON 1-20-2012 THE DASH BOARD INDICATED THAT THE TWO REAR TIRES NEEDED AIR. I FILLED UP THE DRIVER REAR TIRE AND THEN AS SOON AS THE NOZZLE WAS PLACED ON THE VALVE STEM OF THE REAR PASSENGER TIRE, THE STEM BROKE AND THE TIRE WENT FLAT. THE SPARE TIRE WAS PLACED ON THE REAR PASSENGER TIRE. AS I WALKED AROUND REAR OF THE VEHICLE,I NOTICED THAT THE OTHER REAR TIRE WHICH I HAD JUST FILLED WAS FLAT. I PLACED AIR IN THE TIRE AND HEADED OUT.. I NEEDED TO STOP ANOTHER FOUR TIMES TO FILL THAT TIRE BEFORE REACHING MY DESTINATION. I CONTACTED GOLLING CHRYSLER ON TELEGRAPH ROAD IN BLOOMFIELD HILLS, MI. I SPOKE WITH THE SERVICE PERSON, ADAM, THE PROBLEM WAS FIXED IT IN ABOUT AN HOUR AND A HALF. MY DAUGHTER ADVISED ME THAT HER FATHER-IN-LAW HAD A SIMILAR PROBLEM WITH THE VALVE STEMS ON HIS CHYSLER VEHICLE. I ASKED ADAM ABOUT THE VALVE STEMS ON THE TWO FRONT TIRES. HE INDICATED THAT THOSE STEMS WERE CHECKED AND THERE WERE NO PROBLEMS WITH THEM. I ASKED HIM IF THERE WERE OTHERS WERE HAVING SIMILAR PROBLEMS WITH THE VALVE STEMS. HE INDICATED THAT THEY WERE HAVING PROBLEMS WITH THEM. I THEN ASKED HIM IF CHRYLSER WAS HAVING PROBLEMS WITH THE STEMS WHY THE OTHER TWO STEMS HAD NOT BEEN REPLACED. HE ADVISED THAT CHRYSLER HAS INDICATED THAT GOOD STEMS SHOULD NOT BE REPLACED. I ASKED IF HE WOULD GUARANTEE THOSE TWO STEMS AND HE INDICATED HE WOULD NOT BECAUSE OF THE PROBLEMS THEY WERE HAVING. I AM NOT COMPLAINING ABOUT THE SERVICE I RECEIVED BUT THINK THAT THE PROBLEM IS KNOWN AND CHRYSLER DOES NOT WAN

MY 2009 CHRYSLER TOWN AND COUNTRY 4 LITER ENGINE STOPPED DEAD 3/4 MILE AFTER LEAVING HOME IN THE MORNING. I WAS DOING 15 MPH AT THE TIME. EVERYTHING STOPPED WORKING, I.E., THE POWER STEERING WAS UNMOVABLE AND THE POWER BRAKES WERE NON-RESPONSIVE. BECAUSE IT HAPPENED IN A CURVE, I ENDED UP IN THE ONCOMING LANE ON A SINGLE LANE ROAD. LUCKILY THERE WAS NO CAR IN THAT LANE. IN ADDITION, THE HEATING AND COOLING SYSTEM AND THE RADIO ALSO STOPPED. THE DASHBOARD WENT DARK. THERE WAS TOTAL SILENCE. AFTER ABOUT 45 SECONDS I RESTARTED THE CAR WITH NO PROBLEMS. I DROVE THE CAR TO THE NEAREST CHRYSLER DEALER WHOSE SERVICE ADVISOR ASKED WHETHER OR NOT A CHECK ENGINE LIGHT CAME ON AFTER THE EVENT SO THAT HE COULD GET THE FAILURE CODE. THE LIGHT DID NOT COME ON. THE DEALER'S SERVICE ADVISOR SAID THAT HE COULD NOT FIX THE PROBLEM WITHOUT THE FAILURE CODE. I HAVE DRIVEN THE MINIVAN FOR THE LAST 10 DAYS WITH NO PROBLEMS. NOW I AM UNCERTAIN IF AND WHEN THIS EVENT WILL HAPPEN AGAIN AND AM CONCERNED ABOUT MY SAFETY IN THE FUTURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT NOTICED THAT THE TIRE PRESSURE WARNING LIGHT WAS ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE VALVE STEM ON THE REAR PASSENGER SIDE WHEEL WAS CORRODED. THE VEHICLE WAS TAKEN TO A TIRE SHOP. THE TECHNICIAN STATED TO THE CONTACT THAT THE VALVE STEM WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

WE'VE HAD OUR 2009 TOWN & COUNTRY FOR ABOUT 3YRS. THE BRAKE PROBLEMS STARTED AFTER A FEW MONTHS OF USE. THEY STARTED OFF WOBBLING WHEN STOPPING. I TOOK IT IN FOR SERVICE, THEY SAID I JUST NEED MY ROTORS TURNED. I ASKED THEM TO REPLACE THEM BECAUSE WE HADN'T HAD THE VEHICLE LONG ENOUGH TO NEED OUR ROTORS TURNED. BUT THEY REFUSED. WHILE IT DID DRIVE BETTER, THE VEHICLE NEVER DROVE SMOOTH AGAIN. I TOLD THEM IT'S STILL NOT SMOOTH BUT NOTHING WAS DONE. MY HUSBAND (MECHANIC) HAS CHANGED OUR BRAKES 4 TIMES IN 3 YRS. HE CHANGED THE BRAKES A COUPLE OF MONTHS AGO, TWO WEEKS LATER WE HAD SQUEALING AND RUBBING WHEN STOPPING AGAIN. HE DECIDED TO PURCHASE BRAKE PADS FROM THE DEALERSHIP (VERY EXPENSIVE) BUT WHEN HE WENT TO PUT THEM ON HE DISCOVERED THE BRAKE PADS WEREN'T THE PROBLEM. APPARENTLY THERE'S A PROBLEM WITH THE BALL BEARINGS FOR WHICH CHRYSLER HAS EXTENDED THEIR WARRANTY BUT WON'T EXTENDED A LOANER CAR TO IT'S "VALUED" CUSTOMERS FOR THEIR INCONVENIENCE. NOW WE HAVE TO EITHER BE WITHOUT A VEHICLE OR PAY MONEY FOR A RENTAL BECAUSE CHRYSLER SOLD US A FAULTY VEHICLE. OH AND THE LEATHER ON MY DRIVER SEAT HAS CRACKED ALSO. MY HUSBAND'S 10 YR OLD FORD ISN'T DOING THAT. *TR

REAR ROTORS AND PADS GIVE GRINDING NOISE MOST PRONOUNCED IN COLD WEATHER. JUST LIKE THE RECALLED FRONT ROTORS AND PADS. THE ROOT PROBLEM MOST LIKELY IS INFERIOR QUALITY OF THE ROTOR METAL. SHOULD ADVISE CHRYSLER TO REPLACE ROTORS WITH A SUPERIOR QUALITY ROTOR, NOT JUST A QUICK FIX "CUTTING THE ROTORS", BECAUSE THE CUTTING WILL NOT CURE INFERIOR METAL CONSTITUTION TO BEGIN WITH. *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT AN ABNORMAL GRINDING WAS HEARD FROM THE BRAKES WHEN DEPRESSED AND CAUSED THE VEHICLE SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER REPLACED THE BRAKES, BRAKE PADS, BEARINGS AND THE ROTORS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DENIED ASSISTANCE WITH THE REPAIR. THE FAILURE MILEAGE WAS 70,027 AND THE APPROXIMATE MILEAGE WAS 71,000. KMJ

BRAKE CALIPERS DO NOT CONSISTENTLY RELEASE. THEY CONTINUE TO DRAG AND CAUSE EXCESSIVE HEAT. REPORTED IT TO DEALER. THEY CLAIM IT WAS NORMAL. REAR BRAKES AND ROTORS HAD TO BE REPLACED AT 23,000 MILES AND NOW 31000. YOU CAN HEAR THE BRAKES COME ON WHILE ON THE HIGHWAY AT 65MPH WITH OUT EVER PRESSING THE PEDAL. I ALSO FOUND THAT I'M NOT THE ONLY ONE, SEVERAL AUTO WEBSITES HAVE HUNDREDS OF PEOPLE WRITING VERY SIMILAR ISSUES WITH THE 08-09 T&C (HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F1BBE4A/0). *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY PULL TOWARDS THE RIGHT WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TO BE ALIGNED AT LEAST SEVEN TIMES, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OPERATING WITHIN SPECIFICATIONS. THE FAILURE MILEAGE WAS 1,700. THE CONSUMER ALSO STATED THERE WAS AN ISSUE WITH THE BRAKE CALIPERS AND ITS RELATED COMPONENTS. THE GUIDE PINS ON THE CALIPER WAS CORRODED WHICH CAUSED THE BRAKES TO DRAG, AND IN TURN CAUSED OVERHEATING CONDITIONS . ALSO, THE TIRE, ALUMINUM WHEEL, PADS, WHEEL BEARINGS, ABS, FLUIDS, SEALS, HOSES AND OTHER RUBBER TYPE ITEMS NOT LIMITED TO MOUNTING TO GROMMETS AND OTHER CHASSIS COMPONENTS FAILED. UPDATED EVOQ 10/24/12...UPDATED 05/22/13 *BF UPDATED 05/30/2013 *JS

I AM ABOUT TO PUT MY FIFTH SET OF FRONT BRAKE ROTORS ON MY 2009 TOWN & COUNTRY. I HAVE TRIED MOPAR, AUTOZONE, AND NAPA ROTORS. CHRYSLER EMPLOYEES HAVE TOLD ME THAT THIS IS A WELL KNOWN PROBLEM, THAT AFFECTS THE TOWN AND COUNTRY AND THE JOURNEY, WHICH SHARE BRAKE COMPONENTS. THEY ALSO TOLD ME THAT THE MOPAR ROTORS WERE "JUNK". I CALLED THE CUSTOMER ASSISTANCE LINE AND THE PERSON WHO TOOK MY REPORT, TOLD ME THAT CHRYSLER IS AWARE OF THIS PROBLEM AND HAS JUST COMPLETED A COMPLETE RE-DESIGN ON THE COMPONENTS. THEY EXTENDED THE WARRANTY TO 30 OR 36 THOUSAND MILES, WHICH DOES NOT HELP ME. I RECEIVED A CALL BACK FROM A CASE MANAGER, WHOSE JOB WAS CLEARLY TO GET ME OFF THE PHONE. SHE DID NOT WANT TO KNOW ANYTHING, WAS NOT INTERESTED IN THE DATES AND MILES OF ROTOR CHANGES, AND BASICALLY SAID: ONCE YOU TRIED NON-CHRYSLER PARTS, WE ARE NO LONGER WILLING TO HELP YOU. SHE ALSO SAID THAT SHE KNOWS NOTHING ABOUT RE-DESIGN OR ANY "KNOWN BRAKE PROBLEMS". MY TRYING DIFFERENT MANUFACTURERS' PARTS ACTUALLY PROVES THAT THE ISSUE IS NOT THE FAULT OF THE ROTORS, BUT LIKELY THE DESIGN OF THE BRAKES. SOMETHING IS CAUSING THEM TO WEAR IMPROPERLY. THE ROTORS "WARP". I INSTALLED A SET AT ONE YEAR (23,916 MI), TWO YEARS (40,997), SIX WEEKS LATER AT (43,745) AND NOW NEED MY FIFTH SET AT 46,400 AFTER ANOTHER SIX WEEKS. ONE NON-CHRYSLER MECHANIC SAID THAT HE THINKS IT IS POSSIBLE THE BRAKES ARE UNDERSIZED FOR THE MINIVAN. MY DEALER IS ATTEMPTING TO HELP, TRYING TO FIND A SOLUTION. OFFICIALLY, CHRYSLER SAYS

I BOUGHT THE VEHICLE OVER 15 MONTHS PRIOR WITH 23000 MILES. IN LESS THAN A YEAR, THE VEHICLE WOULD JUST SHUT OFF UPON DECELERATION AND/OR COMING TO A STOP - USUALLY AFTER EXITING THE HIGHWAY. SINCE THEN IT JUST SHUTS OFF RANDOMLY - USUALLY WHEN STOPPING AT A RED LIGHT. I TOOK THE VAN TO THE DEALER WHO COULD NOT FIND ANY CODES. INSTEAD, THEY CHARGED ME $300+ FOR A FLUSH! WHEN I TOOK IT BACK, THEY TOLD ME THAT IT COULD BE THE TRANSMISSION AND TIGHTENED THE WIRES. THE PROBLEM REMAINED. A MONTH LATER, I TOOK THE VAN TO ANOTHER AUTO REPAIR SHOP WHO COULD NOT FIND THE PROBLEM UNTIL HE WENT OUT ON THE ROAD WITH ME. AGAIN, I WAS TOLD THAT IT WAS LIKELY THE TRANSMISSION. APPROXIMATELY 3 MONTHS LATER AS THE PROBLEM CONTINUED, THE HOSE BLEW AND I WAS TOLD TO REPLACE THE HOSE AS WELL AS THE TRANSMISSION. NOW THAT THE TRANSMISSION HAS BEEN REPAIRED/REBUILT, THE PROBLEM STILL OCCURS!!!!!!!!!!! THIS IS UTTERLY INSANE AND I DO NOT HAVE THE MONEY TO KEEP PUTTING BAND AIDS ON A PROBLEM THAT THE DEALER NOR OTHER REPUTABLE REPAIR SHOPS CAN IDENTIFY. I HAVE 3 YOUNG CHILDREN (AGES 6, 7, & 8) AND NO OTHER VEHICLE. I AM CONSTANTLY IN FEAR OF BEING REAR-ENDED BECAUSE THE VAN JUST SHUTS OFF. WHEN I CONTACTED CHRYSLER ABOUT A POTENTIAL RECALL, SHE WAS UNHELPFUL. INSTEAD, SHE DIRECTED ME TO THIS WEBSITE TO FILE A FORMAL COMPLAINT. LET ME ADD THAT SINCE I BOUGHT THE VEHICLE, THERE HAVE BEEN 3 RECALLS - A/C WIRE (THAT I DID EXPERIENCE), BRAKES (I HAD REPLACED AND WILL NEED TO BE REIMBURSED), AND THE FRONT

SOMETIME IN THE BEGINNING OF OCTOBER 2011 WHILE CHECKING/ ADJUSTING THE AIR PRESSURE IN MY TIRES THE RH FRONT VALVE STEM SNAPPED OFF JUST BELOW WHERE THE VALVE CORE THREADS IN CAUSING A COMPLETE LOSS OF PRESSURE. THIS SEEMED LIKE A FLUKE PROBLEM, SO THE STEM WAS REPLACED AT MY OWN COST. TODAY, 12/1/2011, WHILE CHECKING/ ADJUSTING THE AIR PRESSURE AGAIN THE RH REAR VALVE STEM SNAPPED OFF JUST LIKE THE PREVIOUS ONE DID APPROX. 2 MONTHS AGO. SOME FLUKE OCCURRENCE? NOT TWICE. ONCE AGAIN THE PART WAS REPLACED AT MY OWN COST/ TIME SO WE WEREN'T DOWN A VEHICLE. IN MY OPINION IT APPEARS THAT THE METAL VALVE STEMS FOR THE TPMS ARE MADE OF A FAULTY GRADE METAL, AND OR THE VALVE CORES WERE OVER TORQUED, CAUSING A FRACTURE/ STRESS CRACK IN THE STEM. AFTER DOING SOME RESEARCH ON THE INTERNET THIS SEEMS TO BE QUITE A PROBLEM WITH AT LEAST SEVERAL HUNDRED DODGE/ CHRYSLER OWNERS. IN A WAY THIS MAKES ME FEEL BETTER BEING IT'S NOT JUST ME THAT THIS IS HAPPENING TO, BUT IT'S DEFINITELY NOT AN ISOLATED INCIDENT. NOW I STILL HAVE TWO TIRES THAT HAVE NOT HAD THIS PROBLEM YET, BUT WHEN TIME ALLOWS I WILL BE REPLACING ALL THE VALVE STEMS WITH RUBBER ONES AND JUST DEALING WITH THE TPMS IDIOT LIGHT BEING ON IN THE DASH. SO MUCH FOR NEW/ EASIER TO USE TECHNOLOGY! THIS WONT CAUSE AN ISSUE WITH ME, LIVING IN MICHIGAN BECAUSE WE DON'T HAVE VEHICLE INSPECTIONS, BUT THERE ARE SEVERAL STATES THAT WILL FAIL AN INSPECTION IF THE TPMS LIGHT IS ON. IN CLOSING, LUCKILY THESE VALVE STEMS FAILED WHILE SERVICING THE

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWNS AND COUNTRY. THE CONTACT WAS DRIVING 60 MPH WHEN A GRINDING NOISE WAS HEARD COMING FROM THE BRAKES WHEN APPLIED AND THE VEHICLE FAILED TO STOP PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE FRONT AND REAR BRAKES, ALONG WITH ROTORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,000 AND THE CURRENT MILEAGE WAS 38,000.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS TOLD THAT THE OCCUPANT RESTRAINT MODULE HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 47,000. UPDATED 11/18/11*LJ UPDATED 11/30/11

WHILE I AM DRIVING DOWN THE ROAD, THE VAN LOOSES STEERING, BRAKES AND ACCELERATION. IT'S AS IF IT COMPLETELY SHUTS DOWN. I PUT THE CAR IN PARK, TURN IT OFF AND RESTART IT AND IT SEEMS TO BE OK. THIS HAS HAPPENED 4 TIMES WITH THE VAN, ONCE WITH MY HUSBAND, TWICE WITH ME AND ONCE WITH THE DEALERSHIP. THE LAST TIME IT HAPPENED TO ME I HAD 5 CHILDREN IN THE CAR AND WAS TRAVELING 35 MPH IN THE LEFT HAND LANE OF A BUSY STREET. LUCKILY, I WAS NOT REAR ENDED! THE DEALERSHIP HAD "FIXED" THE VAN A WEEK EARLIER BY REPLACING THE WIRELESS IGNITION MODULE. I IMMEDIATELY RETURNED IT THE DEALERSHIP AFTER THE LAST INCIDENT. THEY HAVE HAD IT FOR 3 WEEKS AND CAN'T DUPLICATE THE EVENT AGAIN. CHRYSLER CALLED US ON FRIDAY AND STATED THAT WE HAVE TO PICK UP THE CAR BECAUSE THE CAN NOT FIND ANYTHING WRONG WITH IT. I'M TERRIFIED TO DRIVE THE CAR, ESPECIALLY WITH MY CHILDREN. I DRIVE THE CAR MULTIPLE TIMES EACH WEEK ON A HIGHWAY AND CAN ONLY IMAGINE THE OUTCOME IF THIS HAPPENED ON A HIGHWAY AS OPPOSED TO A CITY STREET. *TR

WHILE DRIVING I FIRST EXPERIENCED PREMATURE TIRE WEAR AND WHEN I BOUGHT 4 NEW TIRES ($650 DOLLARS) LATER, I NOTICED THAT THERE WAS A LOUD HUMMING NOISE. I RETURNED TO THE TIRE DEALER AND THEY REPLACED ALL FOUR TIRES WITH A BETTER TIRE BUT THE NOISE CONTINUED. I THEN TOOK MY VEHICLE TO THE CAR DEALER AND THEY EXPLAINED THAT I NEEDED NEW BRAKE PADS, ROTORS AND MY WHEEL BEARINGS NEEDED TO BE REPLACED! WHAT A SHOCK! WITH ONLY 31,000 MILES, I NEEDED ALL OF THIS TO BE REPAIRED. *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE ATTEMPTING TO ADD AIR TO THE REAR DRIVERS TIRE, HE NOTICED THAT THE METAL VALVE STEM WAS CORRODED AND DISINTEGRATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE VALVE STEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE FRONT BRAKES AND REAR ROTORS WORE PREMATURELY. THE CONTACT REPLACED THE BRAKES AND ROTORS THREE TIMES WITHIN 28,000 MILES OF PURCHASING THE VEHICLE. THE CONTACT STATED THAT THE STOPPING DISTANCE INCREASED DUE TO THE FAULTY BRAKES AND HE BELIEVED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 9,575.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN & COUNTRY. THE CONTACT WAS DRIVING 65 MPH WHEN THE BRAKES WERE APPLIED AND THE STEERING WHEEL BEGAN TO JERK ABNORMALLY. IN ADDITION, THE VEHICLE WOULD NOT CHANGE GEARS. THE CONTACT ALSO MENTIONED THAT THE BRAKE WARNING LAMP WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND CURRENT MILEAGE WAS 50,636.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE BRAKES WOULD PULSATE ABNORMALLY AND EMIT BURNING FUMES INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE ROTORS AND BRAKE PADS NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT WITHIN A TWO YEAR PERIOD, SHE HAD TO REPLACE THE ROTORS AND BRAKE PADS A TOTAL OF THREE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 40,214.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT HE ATTEMPTED TO OPEN THE REAR SLIDING DOORS WHILE THE VEHICLE WAS PARKED, BUT THE DOORS BEGAN TO CLOSE UNEXPECTEDLY AFTER OPENING HALFWAY. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE SENSORS ON THE SLIDING DOORS WERE TOO SENSITIVE. THE VEHICLE WAS IN THE PROCESS OF HAVING ITS SOFTWARE UPDATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 38,000.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT STATED THE VEHICLE WOULD STALL INTERMITTENTLY. THE DEALER AND MANUFACTURER WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,000 AND THE CURRENT MILEAGE WAS 36,500. UPDATED 10/14/11 *BF THE DEALER WAS UNABLE TO DIAGNOSE THE PROBLEM. UPDATED 10/28/11

PURCHASED 2009 CHRYSLER TOWN & COUNTRY NEW. TOOK TO DEALER AT 19K MILES BECAUSE FRONT ROTORS WERE SO WARPED THAT IT WAS UNSAFE TO BRAKE AT HIGHWAY SPEEDS DUE TO EXTREME SHIMMY OF STEERING WHEEL. WAS INFORMED THAT "BRAKES" WERE ONLY WARRANTED FOR 12K MILES SO REPLACEMENT COST WOULD BE ON ME. CALLED CHRYSLER CUSTOMER ASSISTANCE LINE TO COMPLAIN THAT THE ROTORS WORE OUT BEFORE THE PADS WORE OUT, NEITHER OF WHICH SHOULD HAVE FAILED AT 19K MILES BASED ON MY DRIVING CHARACTERISTICS--MOSTLY HIGHWAY MILES, GENTLE BREAKING, ETC. CHRYSLER AGREED TO COVER THE REPLACEMENT COST. SHORTLY THEREAFTER CHRYSLER ISSUED AN "EXTENDED WARRANTY" ON THE T&C BRAKING SYSTEM BUT OWNER IS RESPONSIBLE FOR A DEDUCTIBLE DEPENDING ON MILEAGE. VEHICLE NOW (9/2/11) HAS 35K MILES AND FEELING PULSING WHEN DEPRESSING BRAKE PEDAL BUT NOT EXCESSIVE. TOOK VEHICLE TO DEALER FOR UNRELATED ISSUE AND MENTIONED BRAKE CONCERN. THEY TELL ME THAT FRONT BRAKE PADS AND ROTORS NEED REPLACED AND IT WILL ONLY COST ME $100 DEDUCTIBLE SINCE CHRYSLER HAS EXTENDED WARRANTY. I TELL THEM TO DO THE WORK SINCE I'M CONCERNED ABOUT SAFETY OF MYSELF, MY FAMILY, AND OTHER MOTORISTS. I CALL CHRYSLER AND THEY THINK IT IS A GREAT DEAL THAT IT WILL ONLY COST ME $100. I UNDERSTAND THAT BRAKE PADS ARE DESIGNED TO WEAR BUT WHEN DID ROTORS BECOME A WEAR ITEM, ESPECIALLY FASTER THAN THE PADS? ALL 4 PADS HAD 8/32" LIFE REMAINING--I HAVE PICTURES. CHRYSLER HAD NO GOOD ANSWER OTHER THAN TO QUOTE ME THE LANGUAGE FROM THE WARRANTY BOOKLET THAT THEY ARE

THE LAST FEW TIMES I HAD THE OIL CHANGED IN MY WIFE'S 2009 CHRYSLER TOWN AND COUNTRY THE SERVICE PERSON REFUSED TO CHECK THE TIRE PRESSURE BECAUSE OF AN INHERENT CORROSION PROBLEM WITH THE CHRYSLER VALVE STEMS, WHICH ARE PART OF THE TPMS. THE RIGHT REAR VALVE STEM SUBSEQUENTLY FAILED AND THE DEALER WANTED TO CHARGE $120 TO REPLACE THE VALVE STEM. (THE VEHICLE HAS 38,000 MILES) ONLY AFTER EXTENDED COMPLAINING AND NOTING IT WAS A SAFETY ISSUE AND A COMMON PROBLEM WITH TOWN & COUNTRY'S DID THE DEALER AGREE TO FIX IT FOR FREE. WHILE THE TIRE MAINTAINED AIR PRESSURE AFTER THE VALVE STEM FAILED, I WAS UNABLE TO CHECK THE TIRE PRESSURE OR ADD AIR TO THE TIRE. MY CONCERN IS THE OTHER 3 VALUE STEMS ARE HEAVILY OXIDIZED AND IT WILL COST ME AND OTHER TOWN & COUNTRY OWNERS $300 - $400 TO CHECK TIRE PRESSURE OR ADD AIR INTO OUR TIRES. THE CHEAP SOLUTION IS TO REPLACE THE EXPENSIVE CHRYSLER VALVE STEMS WITH STANDARD TIRE VALVE STEMS. HOWEVER, THIS SOLUTION DISABLES THE TPMS WHICH I THOUGHT WAS A REQUIRED SAFETY SYSTEM. MY OTHER CAR WITH A TPMS HAS OVER 100,000 MILES HAS NO SUCH ISSUE WITH ITS VALVE STEMS OR TPMS. *KB

I OWN A 2009 CHRYSLER TOWN AND COUNTRY TOURING. I NOW HAVE APPROXIMATELY 60,000 MILES ON IT. WE HAVE HAD TO REPLACE THE BRAKES SEVERAL TIMES. SHORTLY AFTER REPLACING, THE BRAKES HAVE A HIGH PITCHED SQUEAL. WE HAVE BEEN TOLD THAT THIS IS DUE TO EXTRA HARD BRAKE PADS. EVENTUALLY, THE PADS WARP DUE TO EXTREME HEAT AND THE STEERING WHEEL VIBRATES WHEN BRAKING. WE HAVE REPLACED THE BRAKE PADS AT LEAST FOUR TIMES SINCE OWNING THE VEHICLE. IN ADDITION, WE HAVE EXPERIENCED A ROUGH TRANSMISSION. MOST RECENTLY INCLUDING STALLING WHEN STOPPING AT HIGHWAY EXITS. WE BELIEVE BOTH OF THESE ISSUES ARE CAUSES FOR CONCERN FOR SAFETY. *KB

MY WIFE WAS DRIVING HER 2009 CHRYSLER TOWN AND COUNTRY TWO DAYS AGO AND THE CAR CUT COMPLETELY OFF AGAIN. SHE WAS DRIVING ALONG, AND THE VAN DID THE SAME THING IT DID LAST NOVEMBER. IT JUST CUT OFF!! SHE LOST POWER STEERING AND THE BRAKES BECAME HARD TO OPERATE. ONCE SHE STOPPED, IT STARTED RIGHT BACK UP LIKE NOTHING HAPPENED. THIS VAN HAS BEEN TO THE DEALER AT LEAST THREE TIMES BEFORE FOR THIS FAILURE AND THE DEALER KEEPS TELLING HER "WE CAN'T DUPLICATE THE PROBLEM". THIS IS DANGEROUS!! IT RANDOMLY CUTS OFF! IN OPERATION. SO FAR, NO INJURIES, BUT SEVERAL CLOSE CALLS.... *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE TIRE STEM SENSOR FAILED ON THE REAR DRIVERS SIDE CAUSING THE TIRE TO DEFLATE. BEING PUT IN THE TIRE THE STEM POPPED OUT CAUSING THE TIRE TO GO FLAT. THE TIRE STEM MANUFACTURER WAS SIEMENS MODEL#787AO/833707093. THE TIRE STEM SENSOR WAS REPLACED FOR $100 AT THE OWNERS EXPENSE. THE CONTACT WAS EXPECTING A FOLLOW UP PHONE CALL FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS 27,851.

FIRE IN VEHICLE CAUSED BY AN APPARENT SHORT IN REAR CIGARETTE LIGHTER WHILE ON A LONG DISTANCE TRIP FROM NEW JERSEY TO NEWFOUNDLAND ON JULY 25, 2011, WE HAD A FIRE IN OUR 2009 CHRYSLER TOWN & COUNTRY MINIVAN THAT STARTED IN AND AROUND THE REAR CIGARETTE LIGHTER. THE WIRES BELOW THE CARPET IGNITED CAUSING A PORTION OF THE CARPET TO GET BURNED AND CAUSING A MAJOR PANIC AMONGST MY 3 CHILDREN WHO WERE ALL SEATED IN THE BACK. THERE WAS NOTHING PLUGGED INTO THE LIGHTER WHEN THE FIRE STARTED. *KB

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN DEPRESSING THE BRAKE PEDAL SHE HEARD A LOUD NOISE. THE VEHICLE WAS INSPECTED BY A DEALER WHO ADVISED HER THAT WAS NORMAL WEAR AND TEAR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000. UPDATED 11/03/11*LJ THE CONSUMER STATED THE DEALER INFORMED HER, THE BRAKE ISSUE WAS NORMAL WEAR AND TEAR. HOWEVER, THE REAR BRAKES BEGAN MAKING A GRINDING SOUND. WHEN THE BRAKES BEGAN GRINDING AND VIBRATING, SHE TOOK THE VEHICLE TO THE DEALER WHERE THEY REPLACED THEM. THE CONSUMER STATED A FEW WEEKS LATER, SHE RECEIVED A CHECK FROM CHRYSLER FOR THE REPLACEMENT OF THE BRAKES. THE CONSUMER BELIEVED THE BRAKES WERE TOO SMALL FOR THE VEHICLE. UPDATED 11/30/11

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE REAR BRAKES WOULD LOCK ON THE VEHICLE WHILE DRIVING. THE DEALER TOLD THE CONTACT THAT THE CALIPERS RUST QUICKLY AND THEY HAVE HAD TO REPLACE A SIGNIFICANT AMOUNT OF THEM ON OTHER VEHICLES. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 48,000.

MY WIFE WAS DRIVING THE 2009 CHRYSLER TOWN AND COUNTRY TODAY WHEN THE THROTTLE JUST BEGAN RACING. THIS OCURRS COMPLETELY AT RANDOM. THE DEALER CAN'T FIND A CODE AND HAS JUST CLEANED THE THROTTLE BODY IN AN ATTEMPT TO FIX THIS. CLEARLY, IT HASN'T FIXED IT. AFTER A FEW SECONDS IT RETURNS TO THE COMMANDED SPEED FROM THE PEDAL. VERY DANGEROUS!! *TT

TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH WHEN THE ENGINE STALLED WITHOUT PRIOR WARNING. THE VEHICLE RESTARTED ON THE FIST ATTEMPT AND RESUMED AS NORMAL. THE FAILURE OCCURRED ON TEN DIFFERENT OCCASSIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THEY WERE UNABLE TO LOCATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE CONTINUOUS DEFECT. THE CONTACT EXPRESSED SIGNIFICANT CONCERN OF A SAFETY RISK. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.

TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN PRESSURE WAS APPLIED TO THE BRAKES AND THE STEERING WHEEL BEGAN TO VIBRATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE FRONT ROTORS WERE WARPED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THERE WERE NUMEROUS TIMES THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR THE SIMILAR FAILURE. A FRONT END ALIGNMENT AND WHEEL BALANCING WERE PERFORMED AND THE PROBLEM PERSISTED. AN INDEPENDENT MECHANIC STATED THE MANUFACTURER DESIGNED THE VEHICLE WITH EXTREMELY SMALL BRAKES AND THE IMPROPER SIZE RESULTED IN PREMATURE BRAKE AND ROTOR WEAR, AND WOULD REQUIRE REPLACEMENT EVERY 6,000 MILES. HE ALSO MENTIONED FAULTY ROTORS WERE A COMMON PROBLEM WITH THIS MODEL YEAR VEHICLE. MOST RECENTLY, THE CONTACT EXPERIENCED THE FRONT BRAKE CALIPERS STICKING AND OVERHEATING. THE MANUFACTURER WAS NOTIFIED OF THE DEFECTS AND THEY ACCEPTED THE RESPONSIBILITY TO REPLACE THE FRONT ROTORS AND BRAKES AT THEIR EXPENSE. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

TL* THE CONTACT OWNS A SUNSHINE KIDS RADIAN XTSL CHILD RESTRAINT, MANUFACTURED OCTOBER 1, 2009. THE MODEL NUMBER WAS UNKNOWN. THE CHILD RESTRAIN WAS SECURED IN A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE LATCH STRAPS HAD BECOME LOOSE WHILE THE VEHICLE WAS BEING DRIVEN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE YET THE CHILD SEAT WAS NEITHER REPAIRED NOR REPLACED. THE CONTACT STATED THAT THE CHILD SEAT WAS NO LONGER BEING USED. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.

TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 55 MPH THE REAR DRIVER'S SIDE SLIDING DOOR INVOLUNTARILY OPENED. AS THE CONTACT BEGAN TO PULL OVER THE DOOR CLOSED INVOLUNTARILY. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE THE FAILURE DIAGNOSED AND IT WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 38,000. THE VIN WAS UNAVAILABLE.

I AM WRITING TO COMPLAIN ABOUT BRAKE PADS AND ROTORS ON CHRYSLER TOWN AND COUNTRY MINIVANS. I WAS TOLD TODAY, 3/4/11 THAT I NEED ALL NEW BRAKES (ROTORS AND PADS ON MY 2009 TOWN AND COUNTRY MINIVAN.) THE VEHICLE HAS 14,500 MILES ON IT. I HAVE RESEARCHED THE VEHICLE AND FOUND ON EDMUNDS.COM THAT THERE ARE NUMEROUS COMPLAINTS REGARDING THIS VEHICLE AND ITS BRAKE SYSTEM. I AM GOING TO REPLACE THE PADS AND ROTORS BECAUSE I HAVE 5 KIDS AND THEIR SAFETY IS MORE IMPORTANT THAN THE COST . PLEASE TAKE THIS COMPLAINT SERIOUSLY. THANKYOU. *TR

1. WIFE WAS DRIVING 2009 CHRYSLER TOWN AND COUNTRY. SHE WAS PULLING OUT INTO TRAFFIC WHEN THE VAN JUST "CUT OFF". 2. THE VAN COMPLETELY TURNS OFF. NO GAUGES, NO WARNING, JUST CUTS OFF. THE FAILURE IS COMPLETELY RANDOM. SHE WAS ALMOST BROAD-SIDED BY ON-COMING TRAFFIC WITH HER AND OUR THREE KIDS IN THE VAN THIS TIME. 3. VAN HAS BEEN TAKEN TO THE DEALER AT LEAST TWICE AND THEY COULD FIND NO FAULT CODES OR REASON FOR THE VAN CUTTING OFF. HAD US PAY TO HAVE THE INJECTORS CLEANED AND SAID "THAT SHOULD FIX IT" (THE VAN HAD LESS THAN 27,500 MILES ON IT AT THIS POINT). THE VAN DID IT AGAIN THE VERY NEXT DAY. DEALER SAID "COULD NOT DUPLICATE PROBLEM". *TR

TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT APPLIED THE BRAKES BUT THE VEHICLE DID NOT STOP. THE CONTACT USED THE EMERGENCY BRAKE TO STOP. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE FRONT ROTORS HAD OVERHEATED AND WARPED. THE DEALER REPLACED THE FRONT ROTORS AND BRAKE PDS. TWO MONTHS LATER, THE FAILURE OCCURRED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPLACED THE FRONT ROTORS AND BRAKE PADS. IN AUGUST 2010, THE FAILURE OCCURRED AGAIN. THE FRONT ROTORS AND BRAKE PADS WERE REPLACED AGAIN. THE FAILURE OCCURRED AGAIN JANUARY 2011 AND THE FRONT BRAKES WERE CLEANED. THE SAME FAILURE OCCURRED AGAIN SO THE VEHICLE WAS TAKEN TO A DIFFERENT DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED NEW FRONT ROTORS AND BRAKE PADS. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 9,912 AND THE CURRENT MILEAGE WAS 21,000.

WHILE DRIVING WITH MY FAMILY ON 1/1/2011 THE TRUCK JUST SHUT OFF, ALL THE LIGHTS ON THE DASH CAME ON AS IF JUST STARTING THE TRUCK AND THE TRUCK RESTARTED. I BROUGHT THE VEHICLE TO THE DEALER ON 1/03 AND THEY DIAGNOSED IT NO TROUBLE FOUND AND RETURNED THE TRUCK (THEY SAID THERE WERE NO ERROR CODES). ON 1/20/11 THE SAME ISSUE HAPPENED THIS TIME TO MY WIFE WHILE MERGING ONTO A MAJOR HIGHWAY AT 55 MILES AN HOUR, THE TRUCK (BECAUSE LOSS OF POWER STEERING) PULLED TO THE LEFT, SHE HAD MY 3 AND 6 YR OLD IN THE TRUCK, I BROUGHT THE TRUCK THAT EVENING BACK AND CONTACTED CHRYSLER CORPORATE. THEY SAW A FAULT WITH A LOOSE BATTERY TERMINAL PO884 ON RO, AND REPLACED THE WIN. MY WIFE IS PETRIFIED TO DRIVE THIS TRUCK SO I HAVE BEEN DRIVING IT SINCE. TODAY 2/09/11 IT HAPPENED TO ME AT ~40 MPH AT ~8:15 AM. I HAVE CALLED CHRYSLER AGAIN. THIS IS A MAJOR SAFETY ISSUE AND I CANNOT FEEL SAFE LETTING MY WIFE DRIVE THIS TRUCK ANYMORE NOR MYSELF. *TR

TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN THE TEMPERATURE DROPS BELOW 30 DEGREES THE WINDSHIELD WASHER WOULD NOT OPERATE. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT THE FLUID WAS FROZEN AND THAT HE SHOULD WAIT UNTIL THE VEHICLE WARMS UP BEFORE USAGE. THE VEHICLE WAS SUPPOSED TO OPERATE LIKE THAT ACCORDING TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT SMELLED AN ELECTRICAL BURNING ODOR INSIDE OF THE VEHICLE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD TO INSPECT THE VEHICLE AND NOTICED THAT SMALL FLAMES WERE COMING FROM THE REAR AREA OF THE PASSENGER AUTOMATIC SLIDING DOOR. THE FIRE DEPARTMENT REMOVED THE DOOR PANEL AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND REPAIR. THE CONTACT DISCOVERED THAT THERE WAS A RECALL RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 09V046000 (ELECTRICAL SYSTEM: FUSES AND CIRCUIT BREAKERS ELECTRICAL SYSTEM: FUSES AND CIRCUIT BREAKERS). THE CONTACT WAS UNCERTAIN IF THE VIN WAS INCLUDED IN THE RECALL, AND PLANNED TO NOTIFY THE DEALER. THE FAILURE MILEAGE WAS 15,000.

HORN ASSEMBLY CAME COMPLETELY LOOSE FROM THE STEERING WHEEL. NO ACCIDENT. I ASSUME THE DRIVER'S AIR BAG IS CONTAINED WITHIN THIS COMPONENT. DEALERSHIP SAID CAUSE WAS FAULTY PART OR MONDAY ASSEMBLED VEHICLE. *TR

WE'VE BEEN HAVING CONTINUOUS PROBLEM WITH OUR TIRES, CONSTANTLY LOSING PRESSURE. WE THOUGHT IT WAS A TIRE ISSUE, HOWEVER EVERY TIME I HAD THE TIRES CHECK THEY COULD NOT FIND ANYTHING WRONG. AGAIN, WE WERE LOSING PRESSURE IN A TIRE, I WENT TO FILL THE TIRE AND THE ALUMINUM VALVE STEM BROKE IN TWO. FORTUNATELY, WE WERE NOT MOVING WHEN THE STEM CAME APART. WHEN I WENT TO A QUICK OIL CHANGE I WAS INFORMED THAT THEIR COMPANY POLICY IS NOT TO TOUCH THE ALUMINUM VALVE STEMS BECAUSE SO MANY HAD COME APART IN THEIR EMPLOYEES HANDS.

WHILE TRAVELING AT 60MPH ON THE EXPRESSWAY MY 2009 CHRYSLER TOWN AND COUNTRY VAN STALLED AND WOULD NOT RESTART. THE CODE AT THE DEALER INDICATED THAT THE PCM MODULE AUTOMATICALLY SHUT DOWN THE VEHICLE. THIS HAPPENED TWICE. THE FIRST TIME THE DEALER INSTALLED A NEW PCM. THE SECOND DEALER NOTICED THAT ONE OF THE WIRES TO THE PCM RUBBED THROUGH ON A FACTORY INSTALLED UPPER RADIATOR HOSE CLAMP, THEREBY SENDING A MESSAGE IN ERROR TO AUTOMATICALLY SHUT DOWN THE VEHICLE. WE WOULD LIKE CHRYSLER TO CHECK ALL VEHICLES FOR THIS DEFECT WHEN THEY COME IN FOR SERVICE SO THIS VERY DANGEROUS SITUATION DOES NOT HAPPEN TO ANYONE ELSE. *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE VEHICLE WAS PARKED WITH THE REAR LIFT GATE OPEN WHEN THE CONTACT ACTIVATED THE AUTOMATIC LIFT GATE CLOSE BUTTON FROM THE VEHICLE INTERIOR. THE LIFT GATE WAS SLOW TO CLOSE AND THE CONTACT ATTEMPTED TO ASSIST BY MANUALLY CLOSING THE LIFT GATE. WHILE PULLING THE LIFT GATE DOWNWARD, IT BEGAN TO INVOLUNTARILY REOPEN UNTIL HEAVY FORCE WAS USED. SINCE THE FAILURE, THE CONTACT STATED THERE WERE ABNORMAL NOISES COMING FROM THE LIFT GATE WHEN OPENING OR CLOSING. AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO PAY TO HAVE THE LIFT GATE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 14,000. UPDATED 11/23/10*JB

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) CHRYSLER TOWN AND COUNTRY LIMITED, VEHICLE ID: [XXX] PURCHASED 10/6/2008 FRONT BRAKES FAILURE 12/12/09. NEEDED TO REPLACE FRONT PADS AND RESURFACE ROTORS. MILEAGE 21,576. REAR BRAKES AT ONLY 20%. AT 24,112 MILES WHEEL SHIMMYS A LITTLE. FOUND EVEN PAD WEAR BUT ROTORS ARE GLAZED OVER FROM HEAT. FRONT ROTORS MACHINED. REAR BRAKES PULSATE AND REPLACED ROTORS AND AND PADS. APPEARS BRAKES ARE INSUFFICIENT IN MATERIAL AND SIZE. OTHER VEHICLE CURRENTLY OWNED: MZDA MPV 2005 MODEL - FRONT BRAKES REPLACED AT MILES 59,000 WHICH STILL HAD 19% ON PADS BUICK 1998 MODEL LE SABRE REPLACED BRAKES AT 66,000 AND 125,000 MILES. DRIVING CONDITIONS: ABOUT 80% FREEWAY LONG DISTANCE AND 20% CITY SLOW TRAFFIC WITH STOP AND GO. BRAKES SHOULD NOT WEAR THIS FAST. *TR

I OWN A 2009 CHRYSLER TOWN & COUNTRY LX WHICH I PURCHASED IN DECEMBER 2008. ABOUT 2 MONTHS AGO I NOTICED A HIGH PITCHED NOISE PERIODICAL COMING FROM THE VAN. WHEN I LIGHTLY APPLIED THE BRAKES THE NOISE WENT AWAY. ABOUT A MONTH AGO THE NOISE BEGAN OCCURRING MORE REGULARLY AND FOR MORE PROLONGED PERIODS OF TIME. I TOOK THE VEHICLE IN TO THE DEALERSHIP FROM WHICH I BOUGHT IT A COUPLE OF TIMES AND DESCRIBED MY PROBLEM TO THE SERVICE MANGER. HE TOLD ME TO DROP BY AT THE DEALERSHIP WHEN I NOTICED THE SOUND OCCURRING. ON 3 OCCASIONS I TRIED TO DO THAT BUT WHEN I GOT TO THE DEALERSHIP THE NOISE WAS NO LONGER OCCURRING. ON FRIDAY APRIL 16TH, I HEARD THE NOISE AND DROVE TO THE DEALERSHIP. I NOTICED THE SERVICE MANAGER DRIVE OFF IN ANOTHER VAN, SO I FOLLOWED HIM TO SEE IF I COULD CATCH HIM WHILE THE NOISE WAS OCCURRING. WHEN I PULLED NEXT TO HIM AT A TRAFFIC LIGHT, THE NOISE WAS NO LONGER HAPPENING. I SPOKE TO HIM THEN LEFT FOR HOME. WHEN I ARRIVED AT HOME I SMELLED SOMETHING AND TOUCHED THE REAR WHEEL AND FOUND IT EXTREMELY HOT. I DROVE TO THE DEALERSHIP AND THEY PULLED THE VAN IN FOR INSPECTION. THEY FOUND THE "REAR BRAKE PADS WORN AND DRAGGING ON ROTORS. REPLACED REAR BRAKES & RESURFACED ROTORS." THAT COST ME $180.88. THE CAR ONLY HAD 34,149 MILES ON THE ODOMETER. ALTHOUGH NO ACCIDENT OCCURRED, IT SEEMS UNREASONABLE FOR BRAKES AND ROTORS TO BE SO WORN WITH SUCH LOW MILEAGE. NEITHER MY WIFE NOR ARE SPEEDY DRIVERS AND DO NOT DRIVE AGGRESSIVELY, (JACK-RABBIT STARTS, TAILGATE, ETC.) I'VE

2009 CHRYSLER TOWN AND COUNTRY 4-0 LITER ENGINE. A UNEXPLAINED ACCELERATION OF THE CAR. COULD NOT DE-ACCELERATE. HAD TO THROW THE TRANSMISSION IN NEUTRAL. ENGINE CONTINUED TO RACE. FINALLY CAME BACK TO NORMAL AFTER GOING TO DRIVE BACK TO NEUTRAL BACK TO DRIVE. THE TIRES SQUALED EACH TIME THE CAR WAS PUT TO DRIVE. THE CAR WAS TAKEN TO STERNBERG CHRYSLER CENTER IN JASPER, IN. CAR IS STILL THERE. AWAITING RESULTS. THEY SAID FIRST TIME TO WITNESS SUCH AN EVENT PER THIS MODEL OF VEHICLE. *TR

THE ARE ARE MANY ISSUES THAT I HAVE FACED WITH MY 2009 CHRYSLER TOWN AND COUNTRY TOURING (25TH ANNIV. EDITION). FIRST ARE THE BRAKES WHICH MAKE THIS METAL ON METAL SOUND AFTER 6,000 MILES; THE TRANSMISSION IS ALWAYS SLIPPING AND YOU CAN FEEL IT BIG TIME WHILE DRIVING, WHETHER ITS DOWN SHIFTING OR SHIFTING UP. THE STEERING MAKES WAY TOO MUCH NOISE. DEALER HAS SAID NOTHING IS WRONG WITH TRANSMISSION, BUT YOU CAN DEFINITELY FEEL IT. ONLINE FORUMS PEOPLE HAVE COMPLAINED ABOUT HAVING THE SAME PROBLEM WITH ALL THREE. TAKE A LOOK AT IT! THE TRANSMISSION IS ALWAYS SLIPPING AND STEERING IS VERY FREQUENT ALMOST EVERY DAY. *TR

2009 CHRYSLER TOWN AND COUNTRY VAN. TOP MODEL. WHILE DRIVING AT HIGHWAY SPEEDS THE REAR SEAT (WITH KIDS STRAPPED INTO SEAT BELTS) WILL START TO FOLD, PINNING THE CHILD. (THERE IS NOTHING EVEN REMOTELY CLOSE TO THE BUTTONS THAT CONTROL THE SEATS POSITION. SEAT ALSO ACTS ABNORMAL ONCE YOU STOP THE VAN AND PRESS THE BUTTONS TO PUT IT BACK INTO CORRECT POSITION.) THIS IS THE FOURTH TIME THIS HAS OCCURRED SINCE WE BOUGHT THE VAN IN EARLY 2009. *TR

LAST WEEK WHILE TAKING MY SON TO KARATE WE WERE STOPPED AT A RED LIGHT. AFTER COMING TO A COMPLETE STOP ABOUT 10 SECONDS LATER MY BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. I WASN'T SURE WHAT HAD HAPPENED AND DIDN'T THINK TOO MUCH ABOUT IT. MY VEHICLE IS A 2009 TOWN AND COUNTRY CHRYSLER - WE PURCHASED THIS MINI-VAN BRAND NEW IN MAY OF 2009. ON THE WAY HOME THIS HAPPENED ONE MORE TIME. I TOLD MY HUSBAND ABOUT THE ISSUE AND HE MENTIONED SOMETHING LIKE THERE MAY BE AIR IN THE LINES. I AM NOT TOO FAMILIAR WITH CAR PROBLEMS SO THE NEXT MORNING I WAS PREPARED TO DROP IT OFF AT THE DEALERSHIP FOR THEM TO SEE WHAT WAS GOING ON. AS I GOT MYSELF AND TWO SMALL CHILDREN (7 & 5) SITUATED TO GO - I BEGAN DRIVING OFF, RELATIVELY SLOW, AND AS I CAME TO A STOP SIGN - I COULDN'T STOP. I BEGAN PUMPING THE BRAKES AND FINALLY COASTED TO A STOP. THE VEHICLE WAS TOWED TO THE NEAREST CHRYSLER DEALERSHIP WHERE THEY LOOKED AT IT AND TOLD ME THAT MY MASTER BRAKE CYLINDER WAS "SHOT." I ASKED HOW THIS COULD HAVE HAPPENED AND HE TOLD ME THAT I JUST MUST HAVE HAD A FAULTY CYLINDER. IT IS BEING REPLACED BUT I AM A BIT HESITANT ON RECEIVING ANOTHER DEFECTIVE PART. SINCE I AM NOT THAT EDUCATED IN "CAR STUFF" I HAVE BEEN DOING A BIT OF RESEARCH ON THIS PART - THIS IS SERIOUS BUSINESS. JUST TO THINK THE KIDS AND I WERE GOING TO THE SHED AQUARIUM IN DOWNTOWN CHICAGO THIS WEEKEND - WHAT IF I HAD NO BRAKES ON THE HIGHWAY DRIVING 65MPH. *TR