TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND WAS ABLE TO BE RESTARTED. AN INDEPENDENT MECHANIC CLEANED THE THROTTLE BODY, BUT THE FAILURE CONTINUED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM), BUT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. UPDATED 10/07/14*LJ THE VEHICLE WAS FIXED ON SEPTEMBER 8, 2014
2009 Chrysler Town And Country complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →
I PURCHASED THIS 2009 NEW, AND WAS SURPRISED THE TIRES WERE ALMOST BALD NEAR 28000 MILES. I ALSO HAD FRONT BRAKES REPLACED FOR WARPED ROTORS. MY MECHANIC AT CHRYSLER INSISTED IT WAS "NORMAL WEAR" & INSULTED MY WIFE. WE NOW HAVE 80,000 MILES ON THE VAN & REPLACED THE ROTORS APPROXIMATELY EVERY YEAR- 5000 MILES OR LESS. I HAVE SPENT $2000 ON BRAKES (ROTORS AND PADS) NOT INCLUDING LABOR ! THE WARPED ROTORS HAVE AGAIN RETURNED & MY WIFE IS TERRIFIED TO DRIVE ON THE FREEWAY DUE TO THE SHAKING WHEN BRAKES APPLIED AT 55 MPH. I FEEL THIS IS A SAFETY ISSUE AS THE VEHICLE SHAKES VIOLENTLY AT 55 MPH AND BRAKING IS POOR. I HAVE READ SEVERAL HUNDRED BLOGS OF SIMILAR COMPLAINTS ON THE 2008-2010 T&C VANS. IT IS A DESIGN FLAW WHERE A PLASTIC PISTON IN THE CALIPER OVER HEATS. POOR CHINESE PARTS ARE USED. THIS IS A DANGEROUS CONDITION. I HAVE BEEN A FAITHFUL CHRYSLER OWNER SINCE 1975. WHERE'S THE RECALL ?? *TR
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE VEERED TO THE RIGHT AND THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT DISCOVERED THAT THE FRONT PASSENGER'S SIDE TIRE WAS FLAT. THE CONTACT WAS UNABLE TO INFLATE THE TIRE SINCE THE VALVE STEM WENT INSIDE THE TIRE. THE INDEPENDENT MECHANIC DIAGNOSED AND REPAIRED THE TIRE PRESSURE MONITORING SYSTEM AND THE VALVE STEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
MY WIFE WAS LEAVING FROM A REMOTE WORK SITE. SHE COULDN'T START THE VEHICLE. I WENT TO CHECK IT OUT. ALL THE ELECTRICAL SEEMED TO WORK FINE. WE WOULD GET A SINGLE LOUD CLICK FROM THE STARTER. WE TOWED IT HOME. I WENT TO REPLACE THE STARTER AND FOUND THAT THE CONNECTOR FOR THE POWER WIRE FROM THE IGNITION SWITCH WAS MELTED AND BRITTLE. BELIEVING THE STARTER TO BE BAD, I REPLACED IT AND FIXED THE CONNECTOR TO THE STARTER. STILL HAD THE SAME LOUD CLICK. I TOOK THE OLD AND NEW STARTER TO O'REILLY AUTO PARTS AND HAD THEM TESTED. THE OLD STARTER DID COME BACK BAD. THE NEW STARTER WAS STILL GOOD. I ALSO HAD THEM TEST THE BATTERY AND THE ALTERNATOR. EVERYTHING CAME BACK GOOD. I TOOK EVERYTHING HOME. I HOOKED EVERYTHING BACK UP. STILL THE SAME RESPONSE. AFTER THE 25TH TIME OF TRYING TO START IT, WE BEGAN TO NO LONGER HAVE THE CLICKING NOISE. JUST SILENCE. THE VEHICLE WILL NOT START OR TURN OVER. IT IS A NO CRANK/NO START ISSUE. IT IS BELIEVED THAT WE HAVE A BAD IGNITION SWITCH OR BAD WIN. I CANNOT DO ANY MORE DIAGNOSING MYSELF NOR DO I HAVE THE FINANCIAL CAPACITY TO TAKE IT TO A DEALER TO HAVE INVESTIGATED. I HAVE EMAILED NICK CAPPA BUT AM NOT EXPECTING A POSITIVE RESPONSE AS THE DEALERSHIP CLAIMS THAT OUR PARTICULAR VAN IS NOT COVERED UNDER THE CURRENT RECALL, EVEN WITH THE RECALL EXPANSION. SO THE VAN WILL BE SITTING HERE WITH A NEW MOTOR(SEPARATE ISSUE) AT ONLY 53K. *TR
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE STALLED AND WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE APPROXIMATE FAILURE MILEAGE WAS 60,000...UPDATED 09-23-14 *BF THE VEHICLE WAS REPAIRED AT THE MANUFACTURER'S EXPENSE. THE CONSUMER THEN TRADED THE VEHICLE ON SEPTEMBER 12, 2014. UPDATED 10/02/14
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN ATTEMPTING TO START THE VEHICLE, THE ENGINE WOULD START THEN IMMEDIATELY SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000. MAILOUT CUSTOMER REQUEST 11/05/2014*LJ
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VALVE STEMS ON THE TIRES WERE ALL FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000. MAILED OUT CUSTOMER REQUEST 11/05/2014*LJ..UPDATED 11/06/14 *BF
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT NOTICED SMOKE RISING FROM THE HOOD OF THE VEHICLE AND ALL ELECTRICAL POWER FAILED. THE CONTACT STATED THAT FLAMES IGNITED FROM THE WHEEL WELLS AND UNDERNEATH THE HOOD. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,850. UPDATED 10/1/14*CN UPDATED 5/12/2015 *JS
BRAKES NEEDED REPLACING -ROTORS AND PADS AT 31,180 MILES.. CHRYSLER WAS AWARE OF THE PROBLEM ON THESE VEHICLES AND HAD OFFERED EXTENDED WARRANTY FOR THESE BRAKE REPAIRS/REPLACEMENT. CHRYSLER ACTED PROPERLY AT THIS POINT, BUT DID NOT REALLY FIX THE PROBLEM LONGER TERM AS WE HAVE HAD TO REPLACE THE BRAKE ROTORS AND PADS TWICE MORE SINCE THEN. WE ARE CONSERVATIVE DRIVERS AND DO NOT RIDE THE BRAKE OR BRAKE HARSHLY UNLESS THERE IS AN EMERGENCY. OUR VEHICLE NOW HAS ONLY 56,600 MILES ON IT AND TWO MORE FRONT ROTOR AND PAD BRAKE REPLACEMENTS IN THE PAST TWENTY-FIVE THOUSAND MILES IS UNACCEPTABLE AND PERHAPS UNSAFE. WE ARE COMMUNICATING WITH BOTH THE DEALER AND WITH CHRYSLER, BUT BASED ON WHAT WE HAVE READ ONLINE OF OTHERS WITH THIS SAME TYPE PROBLEM, WE ARE NOT EXPECTING HELPFUL RESPONSES FROM EITHER THE DEALER OR CHRYSLER. *TR
WHILE DRIVING THE IGNITION SWITCH TURNED TO ACCESSORY STOPPING THE ENGINE. I PULLED TO THE SIDE OF THE ROAD, STOPPED AND RESTARTED. IT HAPPENED AGAIN A MONTH LATER ON THE FREEWAY. TRIED TO RESTART ENGINE WHILE DRIVING - DID NOT RESTART UNTIL I MOVED SHIFT LEVER TO NEUTRAL. ON 7/8/14 I TOOK THE CAR TO THE DEALER AND THE SERVICE REPRESENTATIVE SAID "I WAS ABLE TO GET IT TO DO IT". I CONTACTED CHRYSLER TWICE THAT DAY ([XXX] AND ANOTHER) BUT THEY REFUSED TO PAY BECAUSE NOT RECALLED YET! I PAID $588.89 FOR REPAIR OUT OF POCKET RATHER THAN CHANCE A FAILURE ON WINDING MOUNTAIN ROADS. TWO ADDITIONAL POINTS: 1. FOR SIX MONTHS THE KEY WOULD SPRING BACK TO ACCESSORY WHEN STARTING. PRECURSOR OF PROBLEM. 2. THEY KNOW OF THE PROBLEM ON THE 2009 T & C AS REPORTED BY [XXX] IN DETROIT FREE PRESS (ABOUT 7/1/14). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE CONTACT CRASHED INTO A CONCRETE BEARER. A POLICE REPORT WAS FILED. THE PASSENGER SUSTAINED BRUISING FROM THE SEAT BELT THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
THIS IS A FOLLOW UP TO ODI NUMBER 10604831. SOON AFTER I FILED THIS COMPLAINT; I ATTEMPTED TO START THE VEHICLE AND THERE WAS ONLY A SMALL DETECTED ATTEMPT WHEN I TURNED THE IGNITION SWITCH. I FOLLOWED UP 5 TO 6 MORE ATTEMPTS AND IT STARTED NORMALLY, I NOTICED WHEN I WOULD BE UNSUCCESSFUL AT ENGAGING THE SWITCH, IT DID NOT DRAW ANY CURRENT OR EFFECT THE LIGHT. THIS CONTINUED NOT WANTING TO START OVER THE PAST 3 TO 4 WEEKS, I WOULD ESTIMATE 12 TO 15 TIMES. THERE WERE TIMES, IT TOOK LONGER--PUTTING IN NEUTRAL, TO USING MY WIFE'S KEY BEFORE IT WOULD START. I WAS GETTING NERVOUS TO THINKING ONE OF THESE TIMES IT WOULD NOT BE STARTING OR TO DIE IN TRAFFIC. SO TODAY I HAD MILLS DEALERSHIP HERE IN WILLMAR INSTALL A NEW SWITCH....THINKING MY PROBLEMS WOULD BE SOLVED, THINK AGAIN. THE SHORT TIME I DROVE IT THIS AFTERNOON. THE ENGINE DIED WHEN I WENT TO SLOW UP FOR A STOP SIGN, WHICH IS USUALLY WHEN IT WOULD HAPPEN. ALSO STARTING IT ONCE IT TOOK 3 TWIST OF THE SWITCH BEFORE IT STARTED, WHICH WAS AN IMPROVEMENT. CAN I GET A CALL FROM A SPECIALIST TO WHAT MAY BE GOING ON, I DO SOME ANSWERS. *TR
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THREE OF THE FOUR WHEEL BEARINGS FAILED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN DIAGNOSED THAT THREE WHEEL BEARINGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 55,417.
ON 7/11/14 AT APPROXIMATELY 7:00 PM MY DAUGHTER WAS DRIVING MY MINIVAN TO THE STORE. WE WERE UP NORTH NEAR GLADWIN, MI FOR A LONG WEEKEND. WHEN SHE RETURNED SHE REPORTED THE "CAR HAD JUST STOPPED RUNNING". I ASKED HER DID IT STALL OR HAVE AN ENGINE PROBLEM? SHE REPLIED NO IT JUST SHUT OFF AND WAS DIFFICULT TO STEER. THE NEXT DAY, 7/12, THE SAME THING HAPPENED. LUCKILY BOTH TIMES THE VEHICLE WAS ON A COUNTRY ROAD WITH NO ONE ELSE AROUND. THE FOLLOWING DAY, 7/13, WE NEEDED TO RETURN HOME. I WAS VERY NERVOUS ABOUT DRIVING THE VEHICLE BUT NEEDED TO GET IT HOME. WE DROVE APPROX. 120 MILES, MOSTLY FREEWAY, AND TWICE IT AGAIN SHUT OFF WITH NO WARNING. VERY SCARY AND LUCKILY I WAS ABLE TO PULL ONTO THE FREEWAY SHOULDER BOTH TIMES WITH NO CRASH/INJURIES. UNFORTUNATELY I HAVE BEEN ON THE PHONE WITH CHRYSLER AND THEY ARE UNWILLING TO RESOLVE THE ISSUE. THEY ARE TELLING ME THE RECALL ISN'T "READY" YET AND I WILL HAVE TO HAVE THE VEHICLE REPAIRED AT MY EXPENSE. *TR
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 63,000.
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 25 MPH, THE ENGINE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
THE BRAKES AND BRAKE DISKS OF OUR 09 TOWN & COUNTRY NEED TO BE REPLACED EVERY 10K. THE DEALER KNOWS ABOUT THIS ISSUE, CHRYSLER HAS ISSUED A REPLACEMENT ONCE AND THE OTHER TIMES WE HAD TO ARGUE WITH THEM TO GET IT REPLACED FOR FREE (BOTH FRONT AND BACK, BRAKE PADS AND DISKS). WE ARE NOW AT 48K AND REPLACING THE BRAKES FOR THE 4TH TIME. WE HAVE A OTHER CAR (YUKON XL WITH 86K AND IT NEVER HAD ANY DISKS REPLACED). THE PEOPLE AT THE DEALER FEEL BAD FOR US AND SAY THEY SEE THIS A LOT BUT THERE IS NOTHING THEY CAN DO. I CONTACTED CHRYSLER BUT THEY ARE NOT WILLING TO FIX IT, ONLY TO REPLACE IT FOR FREE ONE MORE TIME. THERE ARE A LOT OF REPORTS ABOUT THIS ON THE WEB, AND THIS REALLY WARRANTS A RECALL ON THE BRAKES AND FIX IT FOR REAL. THE BRAKES OVERHEAD AND THIS WARPS THE DISKS. THIS CAN BECOME VERY DANGEROUS IF NOT REPLACED RIGHT AWAY. *TR
MY COMPLAINT TO DEALER ON 03/03/2014 WAS THE VEHICLE WHILE DRIVING IN CITY TRAFFIC HAD STALLED OUT TWICE IN THE PAST WEEK TO 10 DAYS. IT WOULD ALSO RUN VERY ROUGH / SLUGGISH FOR A SHORT PERIOD OF TIME. THE RESULTS FROM SUPERSTITION SPRINGS CHRYSLER DEALERSHIP ARE: "CEL WAS ON, ENGINE DIED TWICE, RUNS FINE NOW CHECKED VEHICLE, NO DTC'S ARE IN PCM AT THIS TIME. DROVE VEHICLE AND WAS UNABLE TO DUPLICATE STALLING. IT HAS STALLED OUT SEVERAL TIMES IN PAST 3 MONTHS, THE LAST TIME, YESTERDAY IT HAPPENED TO MY WIFE...THE NEXT TIME, SHE WILL CALL. *TR
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE VEHICLE WOULD SHAKE WHEN THE GEARS WERE SHIFTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000. THE CURRENT MILEAGE WAS 66,000.
WE WERE DRIVING ON A CITY STREET WHEN THE CAR LOST ALL POWER. IT WAS BROUGHT TO A HALT AFTER WE WERE ABLE TO STEER TO THE SIDE OUT OF THE WAY OF TRAFFIC. WHEN WE WERE ABLE TO RESTART THE ENGINE IT PERFORMED WITHOUT ADDITIONAL PROBLEMS UNTIL WE REACHED HOME. THE CAR ALSO PERFORMED EXACTLY AS IT DID ON DECEMBER 16 ,2013, ONJUNE 15, 20,14. *TR
WHILE DRIVING (HAPPENS AT ALL SPEEDS - 35, 50, 70, ETC.), COMPLETE POWER TO THE VEHICLE IS KILLED. THIS IS VERY SCARY WHEN IT OCCURS. WE LOSE POWER STEERING, BRAKES, AND I'M ASSUMING AIR BAGS AS WELL. WE HAVE HAD SEVERAL CLOSE CALLS WITH ENTIRE FAMILY IN CAR BUT HAVE BEEN LUCKY TO AVOID CRASHING INTO OTHER CARS, CEMENT WALLS, ETC. THIS HAS BEEN OCCURRING FOR OVER A YEAR NOW AT RANDOM INTERVALS. WE HAVE TAKEN THE VEHICLE INTO A LICENSED SHOP (MASTERTECH) FOR INSPECTION BUT THEY HAVE NOT BEEN SUCCESSFUL IN DIAGNOSING. I'M FEARFUL THIS IS AN ISSUE SIMILAR TO THE GM ISSUE THAT HAS CAUSED SEVERAL DEATHS. I DON'T WANT MY FAMILY OR MYSELF TO BE THE NEXT VICTIM. PLEASE HELP! *TR
I WAS DRIVING AT APPROXIMATELY 45 MPH WHEN MY T&C CHRYSLER MINIVAN JUST SHUT OFF. I HAD TO "ARM-STRONG" STEER IT TO THE SIDE OF THE ROAD AND RESTART IT. LUCKILY I WAS NOT ON THE HIGHWAY. NOW THE KEY FOB RANDOMLY GETS STUCK AT 'ACCESSORIES' AND I AM NOT ABLE TO TURN THE CAR OFF. APPARENTLY THE IGNITION DOES NOT KNOW THE CAR IS IN PARK AS WELL. WHEN I GET TO MY DESTINATION, I AM FACED WITH HAVING TO EITHER LEAVE THE KEY IN THE IGNITION WITH POWER BEING DRAINED FROM THE BATTERY (SINCE THING ARE STILL ON)..OR CONTINUALLY DRIVING AROUND AND PARK, DRIVE AROUND AND PARK, UNTIL THE KEY WILL COME OUT. THIS IS AN ON GOING PROBLEM. I HAVE TAKEN IT TO MY MECHANIC HE GOOGLED AND FOUND OTHER TOWN AND COUNTRY MINI VANS HAVE BEEN REPORTED WITH THE SAME PROBLEM, INCLUDING SHUTTING OFF WHILE BEING DRIVEN GOING BACK AS FAR AS 15 YEARS! THERE IS CLEARLY A MANUFACTURE DEFECT WITH THE IGNITION. ON A SEPARATE OCCASION, MY PASSENGER SIDE AIR BAG OPENED WHILE I WAS DRIVING. I PUSHED IT BACK IN PLACE...BUT SINCE I HIT NOTING, I DON'T KNOW WHY IT OPENED UP TO BEGIN WITH. EXCEPT FOR AFTER READING ABOUT THE FAULTY GM IGNITION AND HOW IT AFFECTED THE AIR BAGS. NOW I HAVE NO IDEA IF THE AIR BAGS WILL WORK OR NOT WHEN NEEDED. I HAVE COMPLAINED TO CHRYSLER OPENLY AND REPEATEDLY ON THEIR TWITTER ACCOUNT AND THEIR FACEBOOK PAGE, THEY MESSAGED ME ONCE THROUGH FACEBOOK AND SAID THEY CLOSED MY COMPLAINT (BUT WITHOUT EVER HAVING SPOKEN TO ME). AND THEY ARE CONTINUING TO IGNORE ME. THE PROBLEMS I AM HAVING WITH MY
WHILE DRIVING ON THE FREEWAY, GOING UPHILL AT ABOUT 55MPH, MY ENGINE SUDDENLY BEGAN REVVING AND THE VAN SPED UP, THEN, I WAS UNABLE TO GET IT TO ACCELERATE. I PUSHED THE GAS PEDAL, BUT IT WASN'T ENGAGING THE ENGINE. THE RPM'S WOULD GO UP, BUT THERE WAS NO AFFECT ON THE VAN SPEED. THE TERRAIN CHANGED, SO THEN I BEGAN GOING DOWNHILL AND I CONTINUED TRYING TO GET THE VAN TO ACCELERATE TO AVOID BEING REAR-ENDED. FINALLY, THE ENGINE ENGAGED AND I WAS ABLE TO SPEED UP. THIS HAPPENED ONE MORE TIME DURING THAT TRIP. IT HAS HAPPENED A COUPLE OF OTHER TIMES SINCE THEN, BRIEFLY, BUT YESTERDAY, IT HAPPENED, AND I AGAIN, WAS NEARLY REAR-ENDED, AND I HAD TO COAST INTO A PARKING LOT TO GET OUT OF THE WAY OF TRAFFIC. (THE "CHECK ENGINE" LIGHT HAS NEVER COME ON WHILE THIS WAS HAPPENING.) I WENT TO A MECHANIC WHO THEN TEST-DROVE THE VAN, BUT WAS "UNABLE TO DUPLICATE THE PROBLEM." I DROVE THE VAN HOME AND THE PROBLEM HAPPENED THROUGHOUT MY TRIP (SPEEDS RANGING FROM 30-45 MPH.) IT WASN'T UNTIL I FINALLY MADE IT HOME AND WAS PARKING THE VAN IN FRONT OF MY HOUSE THAT THE "CHECK ENGINE" LIGHT FINALLY CAME ON. I THEN TOOK THE VAN TO A LOCAL AUTO PARTS STORE THAT WILL RUN CODES AFTER THE ENGINE LIGHT COMES ON. IT GAVE A CODE FOR SEVERAL POSSIBLE CAUSES, WHICH INCLUDED ELECTRICAL ISSUES. UNFORTUNATELY, THE GUY CLEARED THE CODE, AND I AM NOT ABLE TO DRIVE THE VAN IN ORDER TO SEE IF THE ENGINE LIGHT WILL COME BACK ON. (HE DID, HOWEVER, WRITE DOWN WHAT THE CODE COULD BE AN INDICATION OF - 4 DIFFERENT ISS
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000. THE CURRENT MILEAGE WAS 110,659.
THE FIRST INCIDENT OCCURRED WHEN THE VEHICLE WAS IN MOTION GOING ABOUT 40 MILES AN HOUR WHEN THE ENGINE SHUT OFF WITH POWER STEERING AND BRAKE PRESSURE LOSS. THE ABS AND TRACTION CONTROL LIGHT CAME ON. THE VEHICLE WAS ABLE TO BE MOVED OVER TO THE SIDE OF THE ROAD WITHOUT INCIDENT. RESTARTED THE VEHICLE AND IT OPERATED AS NORMAL. THE SECOND INCIDENT OCCURRED WHILE MOVING THE VEHICLE AROUND 5 MILES AN HOUR WHEN THE ENGINE SHUT OFF AGAIN. POWER STEERING AND BRAKES FAILED TO WORK. THE THIRD INCIDENT OCCURRED TRAVELING ABOUT 30 MILES AN HOUR WITH THE SAME ISSUES AS ABOVE. THE VEHICLE HAS BEEN AT THE DEALER TWICE WITH NO SOLUTION AT THIS TIME. THERE IS A RECALL AFTER THE TIMEFRAME OF THIS VEHICLE MANUFACTURE FOR THE IGNITION MODULE 11V139000. IT WOULD SEEM THE RECALL NEEDS TO BE EXTENDED AS THERE ARE MORE ISSUES RELATED TO THE ENGINE STOPPING FOR MORE THAN JUST THE 2010 MODEL. *TR
I BOUGHT THE MINIVAN USED 11/2012 - 3/2013 BRAKES WERE ACTING UP GRINDING METAL TO METAL - HAD A FRIEND WHO DOES SHOP WORK LOOK AT THEM - ENDED UP REPLACING BOTH REAR CALIPERS, DRUMS AND BRAKES -JUNE 2013 STARTED DOING THE SAME THING - HAD SAME FRIEND LOOK AT THEM - PADS WERE GONE AFTER ONLY 3 MONTHS, HE REPLACED THEM AGAIN - THEY WERE SMOKING, HAD TO HAVE IT TOWED TO DEALERSHIP - THEY REFUSED TO DO ANYTHING AS I HAD AN UNLICENSED REPAIR DONE - SO I PAID AGAIN TO HAVE THEM REPLACE THE CALIPERS, ROTORS, DRUMS AND BRAKES IN REAR - MY CAR IS IN SHOP AGAIN TODAY FOR REAR CALIPERS, ROTORS AND BRAKES - IT'S 4/2014 - THIS IS A HUGE SAFETY ISSUE FOR REPEAT CONCERNS WITH BRAKES - DEALERSHIP IS UNABLE TO TELL ME WHY THIS KEEPS REPEATING - *TR
I HAVE A 2009 TOWN AND COUNTRY. APPROXIMATELY 2 YEARS AGO, MY WIFE AND 2 KIDS WERE STRANDED IN DETROIT DUE TO A BLOWOUT TIRE. THE TIRE BLEW DUE TO THE TIRE SENSOR BREAKING LOOSE. I TOOK THE T&C TO DISCOUNT TIRE AND WAS ADVISED THAT THEY SEE THIS ALL THE TIME WITH THESE SENSORS. IN FACT, THEY HAD T&C'S LINED UP IN THE PARKING LOT WITH THE SAME ISSUE. I DECIDED TO TAKE THE VEHICLE TO A LOCAL CHRYSLER DEALER, AND THEY ALSO STATED THAT THIS IS A KNOWN PROBLEM. I HAD THEM FIX THE TIRE/SENSOR. THE SALESMAN SOLD ME A TIRE AND WHEEL WARRANTY ON ALL THE TIRE FOR $160. THE SALESMAN STATED THAT IT WOULD COVER THE SENSORS. ON MARCH 3, 2014, I RECEIVED A LOW PRESSURE ALERT. I CHECKED THE TIRES AND NOTICED THAT THE 2 FRONT SENSORS ARE BROKE. IT IS A MATTER OF TIME UNTIL THEY BREAK OFF AND CAUSE 2 MORE TIRE BLOWOUTS. I THOUGHT I WOULD BE PROACTIVE AND CALL THE CHRYSLER DEALER AND SEE IF I CAN REPLACE THEM UNDER THE WARRANTY. THEY STATED TO ME THAT THEY ARE NOT COVERED. IT WAS STATED THAT IT IS ONLY COVERED IF THE TIRE IS A BLOWOUT/CAUSED BY HITTING POT HOLE. THE PERSON I SPOKE ON THE PHONE ALSO MENTIONED THAT VERY WELL KNOW PROBLEM OF THESE SENSORS AND THAT HE WISHES THAT CHRYSLER WOULD RECALL THEM. SO INSTEAD OF REPLACING THE 2 SENSORS NOW, I WOULD HAVE HAD TO WAIT UNTIL THE INEVITABLE OF 2 BLOWN TIRES BEFORE MY WARRANTY GOES INTO EFFECT? NO THANK YOU, I REPLACED THE SENSORS. MY CONCERN IS THIS FAULTY SENSORS. WHAT IF I DIDN'T CHECK MY TIRE STEMS, MY FAMILY WOULD HAVE BEEN AGAIN STRANDED O
SEVERAL TIMES I HAVE BEEN DRIVING AND MY ENGINE STOPS FOR NO REASON. IT HAS HAPPENED HAS I WAS MERGING ONTO A HIGHWAY AND INSTEAD OF INCREASING MY SPEED I WAS SLOWING DOWN. IT HAS HAPPENED AT RANDOM TIMES AND IN JUST NORMAL DRIVING SITUATIONS. THE MOST RECENT WAS DRIVING FROM RHODE ISLAND BACK TO CT AND 2 HOURS INTO THE DRIVE THE CAR STOPPED AS I WAS TURNING LEFT AT A LIGHT FROM ONE BUSY ROADWAY ONTO ANOTHER WITH QUITE A FEW CARS SURROUNDING ME. MOST OF THE TIME THAT THIS HAPPENS I HAVE TO PULL OVER (WITHOUT POWER STEERING) AND PUT THE CAR IN PARK TO RESTART THE CAR. EACH TIME I HAVE BEEN ABLE TO DO SO SAFELY BUT IT IS A VERY SERIOUS CONCERN AND I USUALLY HAVE MY KIDS IN THE CAR WITH ME. CHRYSLER NEEDS TO REPAIR THIS BECAUSE THIS IS OBVIOUSLY NOT THE FIRST COMPLAINT ON THE ISSUE. *TR
THIS IS THE LETTER I SENT TO CHRYSLER CORPORATION. I AM REPORTING THE OCCURRENCE OF UNEXPECTED ENGINE SHUTOFF AND LOSS OF POWER FOR MY 2009 CHRYSLER TOWN & COUNTRY MINIVAN. THIS HAS OCCURRED 3 TIMES OVER THE PAST FOUR MONTHS WITH THE FIRST OCCURRENCE ON 30 NOVEMBER 2013; THE LAST OCCURRENCE ON 11 MARCH 2014; AND ANOTHER TIME BETWEEN THOSE OCCURRENCES. THE BELOW DESCRIPTION CHARACTERIZES EACH OF THE INCIDENTS: - WITHOUT WARNING THE ENGINE SHUT OFF - THERE WAS A COMPLETE LOSS OF POWER STEERING AND BRAKES - IT TOOK EXTREME FORCE TO STOP THE VEHICLE AND TURN THE VEHICLE OFF THE ROAD OUT OF THE TRAFFIC FLOW DUE TO THE LOSS OF POWER STEERING AND POWER BRAKES. - THE CONSOLE REMAINED LIT - ALL THE LOSS OF ENGINE CUTOFF INCIDENTS OCCURRED WITHOUT WARNING I HAVE CONTACTED THE LOCAL DEALERSHIP SERVICE SHOP ABOUT THE PROBLEM. I WAS TOLD THAT THEY HAVE NO INFORMATION ABOUT THE PROBLEM, AND WOULD HAVE TO TRY TO RECREATE THE PROBLEM TO ADDRESS THE SOLUTION. I CONTACTED THE CHRYSLER CORPORATION CUSTOMER SERVICE (ON 28 MARCH 2014) AND WAS TOLD THAT THEY HAVE NO KNOWLEDGE OF ANY SERVICE BULLETIN ASSOCIATED WITH THIS PROBLEM. THIS OF COURSE IS A VERY SCARY SITUATION GIVEN THAT ANOTHER LOSS OF POWER CAN OCCUR AGAIN WITHOUT WARNING. THIS CLEARLY WILL PUT THE RIDERS IN DANGER. I WAS FORTUNATE DURING THE LAST THREE OCCURRENCES, BUT THAT MAY NOT BE THE CASE THE NEXT TIME. I KNOW FROM INTERNET SEARCHES THAT THIS PROBLEM HAS OCCURRED WITH OTHER TOWN AND COUNTRY VANS. THIS IS A PROBLEM THAT THE CHRYSLE
I HAD A PROBLEM WITH MY TOWN AND COUNTRY THAT CAUSED ME TO GET RID OF IT BECAUSE I WAS AFRAID. THE DEALERSHIPS KEPT TELLING ME IT WAS NORMAL AND NOTHING WAS WRONG. I WOULD BE DRIVING AND IF I HIT THE KEY THE WRONG WAY THE CAR WOULD TURN OFF WHILE DRIVING. IT WAS IN THE DEALERSHIP AT LEAST TWO TIMES FOR THIS PROBLEM. I WASN'T GOING TO RISK MY FAMILY'S LIFE, AND THEY WOULDN'T BELIEVE ME, SO I GOT RID OF THE CAR. I ARGUED ABOUT IT WITH THEM BUT GOT NOWHERE. I ONLY SHARE THIS WITH YOU BECAUSE OF WHAT IS GOING ON NOW WITH GM. MY CAR WASN'T A GM BUT I HAD THE EXACT SAME PROBLEM THAT IS BEING DESCRIBED. IF YOU NEED ADDITIONAL INFORMATION OR DOCUMENTATION, PLEASE CONTACT ME AND I WILL GET YOU WHAT I HAVE. *TR
WHILE TRAVELING DOWN THE INTERSTATE AT 75 MPH OUR TOWN AND COUNTRY STALLS... THIS OCCURS WHILE PASSING A TRACTOR AND TRAILER WITH ONE ALSO BEHIND US. AT 75 MPH THE VEHICLE GAVE NO WARNING IT WAS ABOUT TO STALL, THE THROTTLE CONTROL LIGHT CAME ON AND THE VEHICLE LOST ALL POWER. WE JUST ABOUT GOT RAN OVER BY THE TRACTOR AND TRAILER CAUSE THERE WAS NO TIME TO TRY AND MOVE OVER TO THE SLOW LANE. I WAS AT 75 MPH AND IT DROPPED TO 30 MPH IN A MATTER OF SECONDS. TAKE IT TO THE TO A LOCAL DEALER " EVERYTHING LOOKS GOOD " ON OUR WAY HOME. DOES THE SAME THING BUT LUCKY ENOUGH WE WAS ALREADY INTO THE SLOW LANE TO BE ABLE TO PULL OFF TO THE SIDE. WE HAD THE VEHICLE RECHECKED AND STILL NO FAULTS FOUND? AFTER THIS THESE NEEDS TO BE CHECKED INTO DO TO THE SIMPLE FACT OF THE LOSS OF POWER AND SUDDEN STALL... *TR
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE TRAVELING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE CONTACT ALSO STATED THAT NONE OF THE ELECTRICAL COMPONENTS FUNCTIONED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE. UPDATED 5/27/14*CN
VEHICLE STALLS WHILE EXITING HIGHWAY AND COMING TO A STOP. ENGINE RPMS DIP AND CAR BUCKS AND ALMOST HITS CAR IN FRONT. THEN ENGINE STALLS OUT. AT FIRST AFTER PUTTING IT IN PARK AND RESTARTING IT WAS OK UNTIL GOING ON THE HIGHWAY AGAIN. NOW THE ENGINE DOESN'T BUCK IT JUST STALLS OUT WHEN COMING TO A STOP AFTER HIGHWAY DRIVING AND WHEN PUT IN PARK IT STARTS BUT WHEN PUT INTO DRIVE IT STALLS RIGHT OUT AGAIN. THEN STARTS AFTER BEING PUT BACK IN PARK AND I HAVE TO APPLY THROTTLE TO GET IT GOING IN DRIVE. DEALER IS COMPLETELY CLUELESS AND SINCE NO COMPUTER CODE IS STORED, THEY DO NOT KNOW WHAT TO DO. THIS IS EXTREMELY DANGEROUS AND CHRYSLER JUST BACKS AWAY FROM THE PROBLEM. I HAVE A 100,000 MILE DRIVETRAIN WARRANTY BUT I DON'T KNOW WHAT IS CAUSING THIS AND SINCE I AM NOW AT 56,000 MILES, MY BUMPER TO BUMPER WARRANTY HAS PAST AND THE DEALER DOESN'T KNOW WHAT TO DO NOR CARE TO TRY TO FIX IT AND IF ITS SENSORS THEN I WILL BE PAYING OUT OF POCKET ON A VEHICLE I JUST FINALLY PAID OFF. I AM ABOUT TO CALL LEMON LAW AND SUE CHRYSLER FOR A DANGEROUS VEHICLE THAT THEY DO NOT CARE TO HELP WITH OR PAY FOR TO BE REPAIRED. I WILL NEVER BUY ANOTHER CHRYSLER AGAIN, BUT SINCE I JUST PAID THIS CAR OFF, I HAVE NO OPTION TO BUY A NEW CAR ANYWAY. BESIDES NO ONE WOULD,WANT TO BUY THIS CAR SINCE IT STALLS OUT WHEN LEAVING THE HIGHWAY. VERY DANGEROUS. PLEASE HELP! THE DRIVERS SEAT SEAT BELT ALSO DOESN'T CLICK THE BELT IN SO IT CAN'T BE USED. EXTREMELY UNSAFE VEHICLE. *TR
I WAS DRIVING ALONG A SMOOTH ROAD, NOT ACCELERATING OR STOPPING WHEN THE ENGINE SHUT OFF. THIS HAS HAPPENED 3 TIMES. I WAS ABLE TO GET OFF THE ROAD ONE OF THE TIMES, THE OTHER TWO I COULD RESTART THE ENGINE WITHOUT HAVING TO STOP. THIS MAKES DRIVING THIS CAR A HAZARD TO DRIVE. ALL I GET FROM THE DEALER IS I CAN TRADE IT IN IF IT BOTHERS ME.
DRIVING DOWN THE ROAD THE CAR TURNED OFF. DON'T KNOW IF MY KNEE HIT THE KEY CHAIN TO TURN OFF THE CAR OR IF THE CAR JUST TURNED OFF. I WAS DRIVING STRAIGHT AND TURNED THE CAR BACK ON AND IT WAS OK. IF I WOULD OF BEEN ON A CURVE IT MIGHT HAVE BEEN DIFFERENT. I HAVE SINCE THEN BOUGHT A QUICK RELEASE LOCK SO MY KEYS ARE NOT ATTACHED TO THE KEY FOR THE VAN. HAVEN'T HAD ANY PROBLEMS AS OF YET. BUT I JUST BOUGHT IT. JUST THINK THE DESIGN OF THE CAR COULD BE DIFFERENT TO HAVE THE KEY PLACEMENT SOMEWHERE ELSE OR CHANGE HOW THE KEY FITS INTO THE CAR TO AVOID THIS FROM HAPPENING. *TR
I AM REPORTING THE OCCURRENCE OF UNEXPECTED ENGINE SHUTOFF AND LOSS OF POWER FOR MY 2009 CHRYSLER TOWN & COUNTRY MINIVAN. THIS HAS OCCURRED 3 TIMES OVER THE PAST SIX MONTHS WITH THE FIRST OCCURRENCE ON 30 NOVEMBER 2013; THE LAST OCCURRENCE ON 11 MARCH 2014; AND ANOTHER TIME BETWEEN THOSE OCCURRENCES. THE BELOW DESCRIPTION CHARACTERIZES EACH OF THE INCIDENTS: - WITHOUT WARNING THE ENGINE SHUT OFF - THERE WAS A COMPLETE LOSS OF POWER - THE CONSOLE REMAINED LIT - THERE WAS A COMPLETE LOSS OF POWER STEERING - IT TOOK EXTREME FORCE TO TURN THE VEHICLE OFF THE ROAD OUT OF THE TRAFFIC FLOW DUE TO THE LOSS OF POWER STEERING. - ONE LOSS OF POWER OCCURRENCE HAPPENED AT HIGHWAY SPEED. THE OTHER TWO OCCURRED AT AROUND 40 MPH. - ALL THE LOSS OF POWER INCIDENTS OCCURRED WITHOUT WARNING. I HAVE CONTACTED THE LOCAL DEALERSHIP SERVICE SHOP ABOUT THE PROBLEM. I WAS TOLD THAT THEY HAVE NO INFORMATION ABOUT THE PROBLEM, AND WOULD HAVE TO TRY TO RECREATE THE PROBLEM TO ADDRESS THE SOLUTION. I ASKED ABOUT WHETHER THERE WERE ANY SERVICE BULLETINS ABOUT THIS PROBLEM, AND THEY TOLD ME THEY HAD NO KNOWLEDGE OF ANY. THIS OF COURSE IS A VERY SCARY SITUATION GIVEN THAT ANOTHER LOSS OF POWER CAN OCCUR AGAIN WITHOUT WARNING. THE CLEARLY WILL PUT THE RIDERS IN DANGER. I WAS FORTUNATE DURING THE LAST THREE OCCURRENCES, BUT THAT MAY NOT BE THE CASE THE NEXT TIME. I KNOW FROM INTERNET SEARCHES THAT THIS PROBLEM HAS OCCURRED WITH OTHER TOWN AND COUNTRY VANS. THIS IS A PROBLEM THAT YOUR OFFICE SHOULD INVESTIGATE
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WATER WAS LEAKING THROUGH THE SUN ROOF. THE CONTACT MENTIONED THAT THE ROOF WAS COMPLETELY WET AND FLUID WAS LEAKING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FRONT DRAINS NEEDED TO BE UN-CLOGGED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED THREE TIMES AFTER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 19,356 AND THE CURRENT MILEAGE WAS 53,000. *TR
I WAS COMING OUT OF THE JOINED DRIVEWAY AT MY IN LAWS HOUSE WHEN I CAME TO A BLIND CURVE I SAW THE FRONT PART OF THE PLOW COMING IN AT ME. I THEN STARTED BRAKING AND SLIDING ON THE ICE AND SNOW. IT LOOKED AS IF HE WAS BACKING A LITTLE SO I LET OFF BRAKES AND THEN SAW HE STARTED COMING FORWARD AGAIN I BRAKE AGAIN AND WE COLLIDED. *TR
TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER PLACING THE GEAR IN PARK. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
WE BOUGHT THIS BRAND NEW AND HAVE HAD TO REPLACE BOTH BRAKES AND ROTORS 2-3 TIMES PER YEAR DUE TO SHAKING/WOBBLING WHEN APPLIED. THE FACT THAT CHRYSLER EXTENDED THE WARRANTY FOR BRAKES ADMITS LIABILITY, BRAKE SYSTEM SHOULD BE RECALLED AND FIXED, IS CHRYSLER WAITING FOR A CLASS ACTION LAW SUIT??? WHEN I LOOK AT THESE FORUMS IT SEEMS ALL OWNERS ARE EXPERIENCING THE SAME ISSUE, THAT IS A PROBLEM!!!! THIS VEHICLE IS MARKETED AS A FAMILY VAN FOR GOODNESS SAKE!! TAKE RESPONSIBILITY CHRYSLER!!! *TR
ON AROUND NOVEMBER 18, 2013, ABOUT A WEEK AFTER TRIP TO CHICAGO AND DURING AN OVERNIGHT COLD SNAP (ABOUT 25 DEGREES FROM 45), WAS PULLING OUT OF DRIVEWAY WHEN I PUT MY FOOT ON GAS PEDAL IT MADE A SOUND AS IF THE GAS WASN'T REACHING THE NECESSARY AREA TO MAKE IT MOVE FORWARD--THE ESP/BAS LIGHTS AND THE TRACTION LIGHT LITE UP. I PUSHED GAS PEDAL AGAIN AND IT MADE THE SAME SOUND BUT THE CAR MOVED A LITTLE FASTER AS I ROLLED ONTO THE STREET. THE LIGHTS FROM ESP/BAS AND TRACTION STAYED ON. DROVE ABOUT 10 MILES TO WORK. NO OTHER INCIDENT WITH GAS PEDAL BUT LIGHTS STAYED ON. ON DECEMBER 2, THE SAME INCIDENT HAPPENED WITH THE GAS PEDAL, BUT ONLY AFTER I HAD DRIVEN ABOUT A MILE. I PUT MY FOOT ON PEDAL AND GAS GURGLED AND THE ESP/BAS AND TRACTION LIGHTS CAME ON WHILE THE CAR SEEMED TO WANT TO USE IT'S TRACTION EVEN THOUGH THERE WAS NO SNOW OR ICE ON THE GROUND. TOOK TO DEALER AND WAS TOLD THAT THE ANGLE SENSOR NEEDED TO BE REPLACED AND THAT THE CLOCK SPRING WAS DEFECTIVE. STATED NOT UNDER THE LIFE TIME POWER TRAIN AND NO RECALLS. *TR
THE DOORS RANDOMLY OPEN ON THEIR OWN. THE CAR WILL BE TURNED OFF, NO ONE HAS THE KEY, AND THE DOOR WILL COME OPEN. I HAVE HAD TWO NEW BATTERIES WITHIN THE LAST YEAR AND THE CAR CONSTANTLY WILL NOT START ESPECIALLY IF IT IS COLD OUT. WHILE DRIVING, THE HAZARD LIGHTS WILL FLASH. *TR
WAS DRIVING ABOUT 20 TO 30 MPH, CROSSING OVER RAILROAD TRACKS THE VEHICLE CUT OUT AND COMPLETELY SHUT DOWN. HAD TO PUT THE CAR IN NEUTRAL AND ATTEMPT TO RESTART. IT RESTARTED AND DID NOT HAPPEN FOR A WHILE. THIS HAPPENS ON OCCASION AND IS AN ON GOING PROBLEM. HAD IT IN TO CHRYSLER DEALER AND THEY SAID THEY WERE NOT ABLE TO FIND ANYTHING WRONG WITH THE CAR. *TR
I HAD THREE COOPER DEVELOP BUBBLES IN THE SIDE WALLS. WHEN I CONTACTED COOPER TIRE CORPORATE CUSTOMER SERVICE THEY DENIED HAVING ISSUES. HOW COULD 3 OUT OF 4 TIRES GO BAD WITH BUBBLES IN THE SIDEWALLS AND NOT HAVE SAFETY AND OR QUALITY ISSUES? I FEEL THAT COOPER TIRE IS NOT TELLING ME THE WHOLE STORY. *TR
I WAS UNSCREWING THE PLASTIC TIRE VALVE CAP AND THE TIRE VALVE STEM BROKE OFF IN MY HAND. AIR LEAKED OUT OF THE TIRE UNTIL THE TIRE WAS FLAT. AFTER CHANGING THE TIRE TO THE SPARE TOOK THE TIRE TO THE DEALER AND WAS TOLD IT NEEDED A $100+ TPMS SENSOR REPLACEMENT. THIS IS THE 2ND TIME THIS HAS HAPPENED ON THIS VEHICLE. THE FIRST WAS HANDLED UNDER WARRANTY. THESE VALVE STEMS BREAK OFF EASILY, AND MAKE THE CAR UNDRIVABLE. *TR
MY WIFE WAS DRIVING OUR 2009 CHRYSLER TOWN AND COUNTY DOWN THE ROAD WHEN THE VANS ENGINE COMPLETELY TURNED OFF AS IF SHE SHUT THE IGNITION DOWN. THANKFULLY MY WIFE WAS ABLE TO COAST INTO A PARKING AREA WHERE AFTER SOME TIME SHE WAS ABLE TO RESTART THE VAN AND PROCEED ON HER WAY. NUMEROUS TIMES I HAVE TRIED TO START THE VAN AND THE ENGINE WOULD NOT TURN OVER UNTIL THE KEY WAS TAKEN OUT AND FLIPPED AROUND AND THEN IT WOULD START. TWO DAYS AGO THE VAN WOULD NOT START AT ALL BUT ALL IF THE KEY FOB FUNCTIONS WORKED AND ALL OF THE ELECTRICAL GAUGES CAME ON. AFTER THE VAN WAS TOWED TO THE DEALERSHIP I WAS CONTACTED AND TOLD THAT A NEW WIN MODULE AND KEY FOBS WOULD HAVE TO BE PURCHASED COSTING APPROXIMATELY 800 DOLLARS. *TR
DRIVING DOWN THE ROAD AND VEHICLE SHUT OFF CAUSING THE VEHICLE TO LOSE POWER STEERING AND BRAKES. WAS ABLE TO PULL OVER, PUT IT IN PARK AND STARTED BACK UP AGAIN. DEALER ADVISED THAT APPEARS TO BE THE WIN MODULE (IGNITION) AND THAT IT IS ON BACK ORDER WITH CHRYSLER AND CANNOT EVEN ORDER THE PART WITHOUT CONTACTING CHRYSLER. THEY CONTACTED CHRYSLER WHO INFORMED THEM THAT PART WOULD NOT BE RELEASED AT THIS TIME AND WOULD HAVE TO WAIT DUE TO OTHER VEHICLES AHEAD OF OURS BEING AFFECTED. NO ESTIMATED TIME IT WOULD BE RECEIVED. WIFE IS AFRAID TO DRIVE THE VEHICLE AND RIGHTFULLY SO AS THIS COULD CAUSE A SERIOUS ACCIDENT IF IT OCCURRED WHILE DRIVING ON AN INTERSTATE OR AROUND A TURN. *TR
WHILE DRIVING ABOUT 30MPH IN MY NEIGHBORHOOD, ALL OF A SUDDEN, MY VAN'S HORN STARTED HONKING, THE WIND SHIELD BLADES BEGAN WIPING VERY QUICKLY AND WATER WAS SPRAYING OVER THE WINDSHIELD. ALSO, THE AUTOMATIC LOCKS WERE GOING UP AND DOWN AND THE CAR LIGHTS AND BLINKERS WERE FLASHING ON AND OFF UNCONTROLLABLY. IT WAS VERY SCARY! I STOPPED THE CAR AND SHUT OFF THE ENGINE, BUT EVERYTHING CONTINUED. LUCKILY I WAS NOT FAR FROM HOME AND WAS ABLE TO CAREFULLY DRIVE IT THERE. ONCE IN THE DRIVEWAY, THE ONLY WAY TO GET THE CAR TO QUIT WAS TO DISCONNECT THE BATTERY. WAITING ON REPAIR REPORT. *TR
JUST AFTER A YR OF DRIVING AND 20K MILES MY BRAKES WERE NOT FEELING RIGHT. I TOOK MY VAN TO THE DEALER AND HAD THE PADS REPLACED. AT 35 THOUSAND I TOOK THE VAN BACK IN BECAUSE I HAD THE SAME ISSUE AGAIN. THE DEALER WANTED TO REPLACE ALL THE PADS AND TURN ROTORS. I WAS NOT HAPPY. THE PROBLEM I WAS TOLD GOT FIXED IN 2008. NOT TO MENTION THE EXPENSE. I HAD THE PADS DONE AND ONLY FRONT ROTORS DONE. IN MY EXPERIENCE OF ALL 8 VEHICLES I'VE OWNED. NEVER HAD I NEED TO REPLACE THE REAR ROTORS. MAYBE AT 60K ON MY DODGE DAKOTA. AND I USED IT FOR HEAVY USE. THE VAN IS DRIVING TO PA TWICE A YR FROM FL AND ORLANDO A LOT. IT SEEMS TO ME THERE IS A PROBLEM WITH THE BRAKES ON THE 2009. *JS
I READ WHERE AN INVESTIGATION HAS BEEN STARTED WITH THE SMOKE AND FIRE PROBLEM WITH THREE JEEP ROOF LINERS AND CHECKING THE LATEST NUMBER OF PREMATURE BRAKE RELATED FAILURE ON 09 CHRYSLER NOW NUMBERS FORTY. IT SEEMS THERE NEEDS TO BE SOME SORT OF REVIEW OF THE INADEQUATE BRAKING SYSTEM INSTALLED ON THESE VEHICLES. I WOULD HOPE THAT THE REVIEW SYSTEM CONSIDERS BRAKES A SOMEWHAT IMPORTANT ISSUE. I TOO HAVE HAD THESE BRAKE ISSUES AND FILED COMPLAINTS WITH THIS OPERATION. I WAS NEVER ABLE TO FIND MY COMPLAINT IN THE LIST OF COMPLAINTS. WONDERING HOW MANY OTHER COMPLAINTS NEVER MAKE IT THROUGH THE SYSTEM. THIS BRAKE FAILURE IS A SERIOUS PROBLEM. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2009 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →