2009 Chrysler Town And Country complaints

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF A NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) WAS RECEIVED IN AUGUST OF 2014. THE DEALER INFORMED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PART WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

WE RECEIVED A RECALL NOTICE IN OCTOBER TO REPLACE A FOBIK (FREQUENCY OPERATED BUTTON IGNITION KEY) IN OUR 2009 CHRYSLER TOWN & COUNTRY VAN. SINCE THAT TIME WE HAVE CALLED OUR DEALER ON NUMEROUS OCCASIONS TO SCHEDULE AN APPOINTMENT TO HAVE THE PART REPLACED AND EACH TIME THE DEALERS RESPONSE IS THAT THE PART IS NOT AVAILABLE. WE ARE CONCERNED ABOUT THE SAFETY OF THE VEHICLE AND WOULD LIKE TO HAVE THIS PART REPLACED AS SOON AS POSSIBLE. *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN & COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE PROBLEM STARTED WITH MY RADIO IN MY T & C VAN. THE RADIO STOP PLAYING AND THEN THE ENGINE LIGHT CAME ON. THE NEXT MORNING MY BATTERY WAS DIED AND MY CAR WOULD NOT START. AAA JUMP STARTED MY BATTERY AND I TOOK VAN TO THE DEALER. THE CHRYSLER DEALER REPORTED PROBLEM WAS THE INTERNAL FAILURE TO TOTALLY INTEGRATED POWER MODULE. THE POWER MODULE IS A VERY EXPENSIVE PART. DEC 18, 2014 DEALER INSTALLED THE POWER MODULE. SAME DAY RADIO STOP PLAYING. NEXT MORNING VAN WOULD NOT START BATTERY WAS DIED. DEC. 19 TOOK VAN BACK AND DEALER AND DEALER REPORT IT WAS A SHORTAGE IN THE RADIO AND THE RADIO NEED TO BE REPLACE. WHICH IS ANOTHER EXPENSIVE PART. THESES PROBLEMS ARE HAPPENING IN TO MANY OF T & C CUSTOMERS. CHRYSLER SHOULD PUT OUT A RECALL FOR THIS PARTICULARS PARTS. *TR

MY VEHICLE WAS ISSUED A RECALL ON JUNE 16,2011 DEALING WITH THE WIRELESS IGNITION; HOWEVER, I DID NOT RECEIVE A NOTICE FOR THIS SPECIFIC RECALL UNTIL JUNE 2014. I IMMEDIATELY BROUGHT MY VEHICLE TO A CHRYSLER DEALER. BUT AFTER INSPECITION, THEY SAID THEY DID NOT HAVE THE PART NEEDED TO FIX THE PROBLEM. SINCE JUNE 2014, I HAVE MADE SEVERAL PHONE CALLS ONLY TO BE TOLD THAT THEY ARE STILL WAITING FOR THE PART. SINCE THIS IS A SAFETY ISSUE, WHAT CAN I DO TO SPEED UP THE PROCESS FOR RECTIFYING MY SITUATION? *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. MAILED OUT 01/13/15*LJ

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED A FAILURE. UPDATED 1/23/15*CN

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE DRIVER DOOR WINDOW SWITCHES FAILED TO OPEN AND CLOSE WINDOWS. A FEW HOURS LATER, THE VEHICLE WAS IDLE IN THE GARAGE WHEN BURNING FUMES STARTED TO EMITTED FROM THE DRIVER DOOR INTO THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT HEARD CRACKING NOISES THAT CAME FROM THE DOOR ITSELF. THE CONTACT IMMEDIATELY SHUT OFF THE ENGINE AND THE SMOKING STOPPED SHORTLY. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 185,000.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE IGNITION KEY DISENGAGED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.

ALL FOUR BRAKE WARNING LIGHTS COME ON WHEN THE CAR IS STARTED AND THEY DO NOT GO OFF. WHEN THE INCIDENT FIRST HAPPENED THE BRAKE WARNING LIGHTS WOULD STAY ON UNTIL THE CAR WAS TURNED OFF AND WOULD NOT COME BACK ON FOR DAYS. THIS SAME CYCLE WOULD HAPPEN OVER AND OVER AGAIN. NOW THE WARNING LIGHTS COME ON A FEW MINUTES AFTER THE VEHICLE IS IN MOTION AND WILL NOT TURN OFF. I THINK THAT THERE IS A PROBLEM WITH THE INSTRUMENT PANEL OR IT HAS SOMETHING TO DO WITH THE L25 RECALL THAT HAS NOT BEEN FIXED YET. *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE...UPDATED 01/28/15 *BF UPDATED 9/7/2017*CN

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. ON ANOTHER OCCASION, THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE KEY FOB FAILED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION AND THE KEY FOB NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

WHILE DRIVING AT APPROXIMATELY 45 MILES PER HOUR THE VEHICLE ENGINE SHUT OFF RESULTING IN LOSS OF POWER STEERING AND BRAKING. I WAS ABLE TO MANEUVER THE VAN TO THE SIDE OF THE ROAD. THE CAR RESTARTED AND THIS ISSUE HAS OCCURRED ON 6 MORE OCCASION SINCE THIS INCIDENT. THERE IS A SAFETY RECALL ON THE VEHICLE HOWEVER CHRYSLER DOES NOT HAVE THE PART AVAILABLE TO FIX THE PROBLEM. THE CHRYSLER DEALER HAS SEEN THE CAR AND DETERMINED THAT THE RECALL IS THE ISSUE AFFECTING THE ENGINE SHUT OFF. THERE IS A SIGNIFICANT SAFETY ISSUE WITH THIS CAR AND CHRYSLER REFUSES TO OFFER ANY OTHER ALTERNATIVE THAN TO TELL THE CUSTOMER TO DRIVE THE CAR EVEN THOUGH INJURY OR DEATH VIA AN ACCIDENT IS A SIGNIFICANT CONCERN. *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD STALL INTERMITTENTLY WITHOUT WARNING. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE BOTH THE DELAY AND THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 119,000.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY WOULD NOT TURN OVER INTO THE ON POSITION SEVERAL TIMES. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS IN ORDER TO START THE VEHICLE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/30/14*LJ UPDATED 5/28/2015 *JS

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE RECALL REPAIR PART WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE.THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WE NOTICE THE PROBLEM OF ENGINE STALLS OCT 11 2014, NOV 14 AND NOV 16, 2014. WAS DRIVING ON HIGHWAY SUDDENLY THE TIRE TRACTION LIGHT CAME ON, POWER STEERING BECAME HARD TO MOVE AND COULD NOT ACCELERATE.I TURNED OFF THE UNIT AND TURNED ON AGAIN NO PROBLEM. I TOOK THE VAN TO THE CHRYSLER DEALER. THEY FOUND ENGINE STALLS ERROR BUT ARE NOT SURE WHAT CAUSED IT. *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT UPDATED OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/09/15*LJ UPDATED 6/2/2015 *JS

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED IMMEDIATELY, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND THE HELI-COIL HOSE WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I CAME TO A STOP SIGN AND THE VEHICLE SHUT OFF (AS IF THE KEY HAD BEEN TURNED TO THE ACCESSORY POSITION). AFTER TAKING IT TO THE DEALERSHIP, THEY INFORMED ME THAT IT WAS AFFECTED BY THE L25/NHTSA 14V-373 RECALL. THIS CAN CAUSE THEN ENGINE TO STOP AT ANY POINT IN TIME (INCLUDING DRIVING WHILE ON A HIGHWAY). THIS IS NOT A CONDITION WHERE THE MINVAN SHOULD BE DRIVEN. IF THIS WERE TO HAPPEN ON A HIGHWAY THE RESULTS COULD BE DEADLY (THE ENGINE SHUTS OFF AND THE SUDDEN LACK OF STEERING AND BRAKES PLUS THE AIRBAGS DEACTIVATING). I HAVE BEEN TOLD THAT THERE ARE NO PARTS AVAILABLE TO FIX THIS AND THAT I SHOULD DRIVE IT HOME. THIS IS INCREDIBLY UNSAFE AND I CAN'T BELIEVE THAT THIS IS ALLOWED TO HAPPEN. THE RECALL HAS BEEN OUT SINCE JUNE OF THIS YEAR AND I'M BEING TOLD THAT THERE IS NO ETA ON WHEN THE PARTS WILL BE AVAILABLE. *TR

I RECEIVED A RECALL FOR FREQUENCY OPERATED BUTTON IGNITION KEY (FOBIK). RECALL L25. I HAVE CALLED MY DEALER AND THEY HAVE TOLD ME FOR A FEW MONTHS NOW THAT THE PART IS ON BACK ORDER. I CALLED CHRYSLER GROUP RECALL ASSISTANCE CENTER AT 800-853-1403 AND THEY CANNOT TELL ME WHEN THIS PART IS GOING TO BE AVAILABLE . I HAVE HAD ISSUES WITH THIS CAR STOPPING IN THE MIDDLE OF THE ROAD, ESPECIALLY IN ROUGH TERRAIN, OVER RAILROAD TRACKS, ETC. BECAUSE THE KEY MOVES TO THE ACCESSORY MODE FROM THE ON POSITION ON ITS OWN. I AM FEARFUL TO BE READ ENDED WHEN THIS HAPPENS. I'VE HAD THIS ISSUE WITH THE CAR FOR ABOUT A YEAR FOR WHAT I THOUGHT WAS "STALLING" BUT NOW REALIZE IT IS THE FOBIK CAUSING THIS. CHRYSLER DEALER TELLS ME THEY GET DAILY CALLS REGARDING NOT HAVING THIS PART AVAILABLE. WHAT RECOURSE DO I HAVE TO GET THIS RECALL TAKEN CARE OF? *TR

2009 CHRYSLER TOWN AND COUNTRY. CONSUMER WRITES IN REGARDS TO SEVERAL PROBLEMS WITH VEHICLE. *TGW THE CONSUMER EXPERIENCED ONGOING PROBLEMS WITH THE RADIO/DVD/ THE CONSUMER MADE SEVERAL TRIPS TO THE DEALER, WHERE THEY SUGGESTED A NEW BATTERY. HOWEVER, THE NEW BATTERY DID NOT RECTIFY THE PROBLEM. ALSO, THE DRIVER SIDE WINDOW, AS WELL AS THE IGNITION WOULD STICK AT TIMES. THE DEALER LUBRICATED THE WINDOW. HOWEVER, THE PROBLEM CONTINUED.*JB

THE TPMS VALVE STEM BROKE WHILE WE WERE ADDING AIR TO THE CUSTOMER'S TIRE. *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE HAD RESTARTED. HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE HAD NOT BEEN DIAGNOSED. THE CONTACT RECEIVED A NOTICE FOR RECALL NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY STATED THAT THEY WERE ALSO UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO SPECIFY WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER STATED THAT THE THEY RECEIVED THE PARTS BUT HAD TO SEND THEM BACK SINCE THEY RECALLED BY THE MANUFACTURER. THE DEALER WAS UNCERTAIN WHEN THEY COULD SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER HAD NOT BEEN NOTIFIED AND THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. IN ADDITION, THE CONTACT STATED THAT THE KEY FAILED TO TURN IN ORDER TO START THE VEHICLE INTERMITTENTLY. THE CONTACT STATED THAT THE PART FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) WAS NOT AVAILABLE TO REPAIR THE VEHICLE. THE INITIAL FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

ON 10/13/2014, HIGHWAY DRIVING, USED TURN SIGNAL TO PASS ANOTHER VEHICLE, WHEN RETURNING TO ORIGINAL LANE AND TURNING OFF TURN SIGNAL, THE TURN SIGNAL STARTED BLINKING THE OPPOSITE WAY, THINKING I HAD MISSED THE NEUTRAL POSITION TRIED AGAIN, STARTED BLINKING THE OPPOSITE WAY. THIS WENT ON FOR AT LEAST 2 MINUTES THEN FINALLY STOPPED. ON 10/28/2014, STARTED VEHICLE IN DRIVEWAY AND ALL DASH INDICATOR LIGHTS CAME ON ALONG WITH WINDSHIELD WIPERS, THE RADIO DISPLAY WAS BLANK LIKE IT WAS OFF, BUT THERE WAS SOUND (RADIO DISPLAY HAS BEEN ONGOING ISSUE SINCE WE PURCHASED VEHICLE IN 2012). TURNED VEHICLE OFF AND TRIED TO RESTART WITH SAME ISSUE. TURNED OFF AND LET SIT FOR SEVERAL MINUTES AND CONDITION WENT AWAY. NEXT INCIDENT WAS ON 10/31/2014. WAS IDLING IN A PARKING SPOT AND THE WINDSHIELD WIPERS TURNED ON ALONG WITH THE SECURITY LIGHT IN THE DASH. THIS STOPPED WITHIN 30 SECONDS. THEN WHILE DRIVING ABOUT 15 MINUTES LATER ABOUT 25MPH, ALL DASH INDICATOR LIGHTS CAME ON ALONG WITH WINDSHIELD WIPERS AND LIGHTS INSIDE OF THE VAN. PULLED OVER TO SIDE OF ROAD AND TURNED OFF VEHICLE FOR A FEW MINUTES AND RESTARTED WITH NO ISSUES. *TR

SAFETY RECALL L25 WIRELESS IGNITION NODE MODULE DETENTS. I HAVE BEEN WAITING ON REPAIR PART FOR SOME TIME. MY DEALER DOES NOT HAVE IT IN STOCK AND WE ARE BEING TOLD THAT CHRYSLER WILL ONLY PERMIT DEALERS TO ORDER 5 PARTS A TIME. I NEVER KNOW WHEN MY CAR WILL START OR NOT. ITS UNACCEPTABLE THAT THEIR ARE NOT ENOUGH PARTS TO REPAIR THESE VEHICLES. I MADE AN APPT WITH MY CHRYSLER DEALER ONLY TO ARRIVE AND TOLD THEY DID NOT HAVE THE PART. *TR

CHRYSLER REFUSES TO PAY FOR 2009 TOWN & COUNTRY IGNITION SWITCH REPAIR: SINCE THE SUMMER OF 2013 THE KEY WOULD OCCASIONALLY SPRING BACK TO ACCESSORY WHEN STARTING THE CAR. IN THE SPRING OF 2014 THERE WERE TWO OCCASIONS WHEN THE SWITCH TURNED TO ACCESSORY - STALLING THE ENGINE - WHILE DRIVING. I CONTACTED CHRYSLER ([XXX]) ON 7/18/14 AND WAS TOLD THAT MY VIN NUMBER WAS NOT AMONG THOSE RECALLED - BUT IF I HAD IT REPAIRED CHRYSLER WOULD REIMBURSE ME IF/WHEN MY VEHICLE WAS RECALLED. AFTER RECEIVING THE RECALL NOTICE AND FILING THE REQUESTED DOCUMENTATION [XXX] (FROM CHRYSLER) FOR SOME UNINTELLIGIBLE REASON COULD NOT REIMBURSEMENT AT THIS TIME. ON 7/30/14 [XXX] SAID THAT CHRYSLER COULD NOT PAY FOR PREVIOUS REPAIRS UNTIL PARTS (DETENT RINGS?) AVAILABLE FOR THE REPAIRS. ON 10/10/14 [XXX] ([XXX]) SAID THAT I WILL RECEIVE A SECOND LETTER WHEN PARTS ARE AVAILABLE AND REIMBURSEMENTS DECISIONS WILL BE DECIDED THEN. REIMBURSEMENT SUPERVISOR MATT SAID REPAIR PROCEDURE IS UNKNOWN AT PRESENT (SEEMS UNLIKELY TO ME SINCE OTHER YEARS RECALLED LONG BEFORE 2009), SO NO REIMBURSEMENT UNTIL REPAIR TECHNIQUE KNOWN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD EXPERIENCE A FAILURE.

VEHICLE REFUSED TO START ON SEVERAL OCCASIONS, LIGHTS ON, POWER ON, ENGINE WOULD NOT TURN OVER, NO SOUND FROM STARTER. THEN AFTER MANY ATTEMPTS, VEHICLE WOULD START AS IF NOTHING WAS WRONG. THEN VEHICLE WOULD STOP IN TRAFFIC AND WHATEVER SPEED TRAVELING, DEAD WITH NO RESPONSE WHEN TRYING TO RESTART. AFTER MANY ATTEMPTS TO START WHILE IN MIDDLE OF TRAFFIC VEHICLE STARTED AS IF NOTHING HAPPENED. DEALER STATES IGNITION & TIPM MODULE ARE FAULT. *TR

AT ABOUT 3000 MILES THE FRONT ROTORS WARPED AND HAD TO BE REPLACED. UP TO ABOUT 25,000 MILES CHRYSLER CONTINUED TO REPLACE FREE OF CHARGE WARPED FRONT AND REAR ROTORS ABOUT EVERY 3-6,000 MILES. AFTER THAT THEY STOPPED PAYING FOR THE REPLACEMENTS AND I HAVE, DESPITE THE SOMEWHAT DECREASED STOPPING POWER AND VIBRATION CONTINUED TO RIDE IN MOSTLY LOW SPEED CITY CONDITIONS ON THE EXISTING ROTORS. OTHER FAMILY MEMBERS WON'T DRIVE THE VEHICLE BECAUSE THEY DON'T FEEL SAFE DOING SO. THE VIBRATION COMES AND GOES. IT GETS WORSE WITH PROLONGED DRIVING, HIGHER SPEEDS, AND HEAVY BRAKING. IT IS ALWAYS PRESENT AT HIGHER SPEEDS (>50MPH). *TR

THE CAR ENGINE SHUTS OFF WHILE DRIVING, YOU HAVE TO PULL OVER AND START THE CAR AGAIN. I HAVE BEEN UNABLE TO REMOVE THE KEY FOB FROM THE IGNITION SWITCH AND NOT ABLE TO TURN THE ENGINE OFF. I HAD TO WORK AT PULLING THE KEY FOB OUT FOR OVER A HALF HOUR BEFORE I WAS ABLE TO SHUT THE CAR OFF. AT ONE PUT I REMOVED THE KEY FOB FROM THE IGNITION SWITCH BUT THE ENGINE WAS STILL RUNNING. I CHECKED IF THERE WERE ANY PROBLEMS WITH CHRYSLER VANS AND LEARNED OF A RECALL L25 REGARDING IGNITION SWITCHES. I NEVER RECEIVED A RECALL NOTICE FOR THIS PROBLEM FROM CHRYSLER. I CALLED A CHRYSLER 800 NUMBER, THEY TOLD ME OF THE RECALL BUT SAID THEY DID NOT KNOW WHEN PARTS WOULD BE AVAILABLE. I CALLED A LOCAL CHRYSLER DEALER, TALKED TO A SERVICE PERSON, THEY HAD NO IDEA OF WHEN A PART WOULD BE AVAILABLE TO FIX THE PROBLEM. THEY GAVE ME ANOTHER 800 NUMBER TO CALL, I BASICALLY RECEIVED THE SAME INFORMATION. BOTH 800 REPRESENTATIVES TOLD ME TO RENT A CAR IN THE MEAN TIME. I CALLED THE CORPORATE HEADQUARTERS, SPOKE TO A REPRESENTATIVE AND SHE TOLD ME THEIR ENGINEERS DON'T EVEN HAVE A FIX FOR THE PROBLEM AND THEY HAVE NO IDEA HOW LONG IT WILL TAKE. I ASKED ABOUT CHRYSLER PROVIDING US WITH A LONER CAR AND SHE SAID THAT WAS NOT AN OPTION. SHE ALSO SAID IF I FEEL THE CAR IS UNSAFE TO DRIVE, I SHOULDN'T DRIVE IT. WHAT GOOD IS MY VAN IF IT SITS IN THE DRIVEWAY FOR WHO KNOWS HOW LONG. I AM UNABLE TO DRIVE THE VEHICLE BECAUSE IT IS UNSAFE. CHRYSLER'S CUSTOMER SERVICE IS VERY MUCH LACKING ESPECIALLY IN LIGHT OF

TODAY WHEN STARTING MY VAN. I NOTICED IT WAS TAKING LONGER TO TURN OVER THAN NORMAL. THEN TONIGHT OUT OF NOWHERE IT QUIT STARTING ALL TOGETHER. AFTER DOING SOME ONLINE RESEARCH I HAVE FOUND THAT IT IS THE POWER MODULE MOST LIKELY AND THAT THERE WILL BE A RECALL EVENTUALLY, BUT IT IS IN THE EARLY STAGES ONLY. HOW AM I SUPPOSED TO RAISE TWO KIDS AND MAKE A LIVING WITH A VAN THAT DOESN'T RUN. I AM SO SICK OF THIS VAN. I HAVE HAD NOTHING BUT PROBLEMS WITH IT. CHRYSLER BETTER START MAKING THINGS RIGHT WITH THEIR CUSTOMERS. I WILL NEVER BUY ANOTHER CHRYSLER PRODUCT EVER AGAIN. I DO NOT FEEL SAFE IN THIS VAN, AND NOW IT DOESN'T EVEN RUN. *TR

ON 9/23/2014, I WENT TO START MY VEHICLE IN THE MORNING AND IT TOOK A FEW MORE SECONDS THAN USUAL TO START. WHEN IS STARTED IT RAN FINE. A LITTLE LATER, I WENT TO START MY VEHICLE, IT STARTED AND THEN IMMEDIATELY STALLED. EACH OF THESE INCIDENTS HAPPENED ANOTHER TIME ON THIS DAY FOR A TOTAL OF 4 TIMES. I CALLED MY LOCAL CHRYSLER DEALER, NEMER CHRYSLER, AND THEY SUGGESTED I BRING IT IN. I WOULD BE CHARGE A $86 PLUS TAX DIAGNOSTIC FEE PER HOUR. AFTER BEING THERE FOR 2 AND 1/2 HOURS, THEY TOLD ME MY VEHICLE NEEDED A TIPM (TOTALLY INTEGRATED POWER MODULE) AS WELL AS SOME OTHER ROUTINE MAINTENANCE FOR A TOTAL OF $2000. THEY TOLD ME THE TIPM MANAGES THE POWER SUPPLY OF THE CAR AND IF IT FAILS, I WOULD HAVE NOT POWER, IT IS DANGEROUS TO DRIVE MY CAR AND I COULD GET INTO A SERIOUS ACCIDENT IF ITS NOT FIXED. I WASN'T SURE I WAS GIVEN HONEST INFORMATION FROM THE DEALER SO I DECIDED TO COME HOME WITH MY VEHICLE AS IS AND DO SOME RESEARCH. WHEN I GOT HOME, I WENT ONLINE AND FOUND THAT CHRYSLER IS RECALLING THIS PART BUT THE RECALL IS IN THE EARLY STAGES AND HAS NOT BEEN LAUNCHED YET. I ALSO CALLED CHRYSLER AND WAS TOLD THE SAME THING. CHRYSLER TOLD ME THAT I WOULD BE CONTACTED ONCE THE RECALL HAS BEEN LAUNCHED. IN THE MEANTIME, I HAVE 3 SMALL CHILDREN AND NEED TO GET THEM TO SCHOOL, ETCH BUT I AM CONCERNED THAT DRIVING MY VEHICLE COULD CAUSE HARM TO THEM. I CANNOT AFFORD TO RENT A VEHICLE WHILE WAITING ON CHRYSLER TO LAUNCH THIS RECALL. I ALSO DON'T WANT TO FIX THE VEHICLE YET BECAUSE I

PURCHASED 2009 TOWN AND COUNTRY VAN FROM CRYSTAL CHRYSLER JEEP DODGE BROOKSVILLE 34613 FLORIDA. THE VEHICLE WAS SOLD WITH AN EXISTING SAFETY RECALL NOT REPAIRED. AFTER 9 MONTHS OF USE I RECEIVED A NOTICE FROM MY INSURANCE CARRIER NOTIFYING ME OF THIS. I MADE AN IMMEDIATE CALL TO THE DEALER AND VALIDATED THEY HAD THE PART AND MADE AN APPOINTMENT FOR REPAIR. WHEN I ARRIVED FOR THE REPAIR THEY INFORMED ME THEY DID NOT HAVE THE PART BECAUSE THERE WERE 9 DIFFERENT MODELS AND ALL THEY NEEDED TO FIND OUT WAS WHICH ONE I HAD. THEY THEN INFORMED ME IT WOULD TAKE 2 OR THREE WEEKS AND THEY WOULD NOTIFY ME. AFTER 2.5 WEEKS I FOLLOWED UP ONLY TO BE TOLD THEY CAN ONLY ORDER AND RECEIVE 1 PART EVERY TWO WEEKS BECAUSE THE PROBLEM IS EXTENSIVE. I SHOULD CALL CHRYSLER DIRECT. I CALLED THE OWNERSHIP WHO GAVE ME BACK TO THE DEALER WHO REITERATED THAT AND HAD NO WAY TO GET A PART. I ADVISED THEM FOR 9 MONTHS THEY HAD PLACED ME AND MY FAMILY IN JEOPARDY. SORRY, WE WILL CONTINUE TRYING MY BEST BET CALL CHRYSLER. I DID JUST THAT AND SPOKE TO [XXX] THEIR REPRESENTATIVE AND OPENED CASE [XXX]. HE REITERATED HE DID NOT HAVE ANY IDEA WHEN THE PARTS WOULD COME. I INFORMED HIM OF MY SAFETY CONCERNS AND MADE SURE HE NOTED IT AND WARNED THEM ON NOTICE IF SOMETHING WERE TO HAPPEN I WOULD SEEK ALTERNATIVE ACTION. I FIND THIS EXTREMELY NON CARING IN THAT THEY GAVE ME AN UNSAFE VEHICLE AND NOW CANNOT REPAIR IT TO INSURE OUR SAFETY. UNDERSTAND THEY HAD THIS VEHICLE FOR TWO WEEKS PRIOR TO MY PICKING IT UP. INFORMA

I HAVE A 2009 CHRYSLER LIMITED TOWN AND COUNTRY WHICH I STARTED HAVING IGNITION TURNOVER AND RANDOM ELECTRICAL PROBLEMS WITH IN JUNE 2013.I HAVE A LIFETIME CHRYSLER WARRANTY WHICH ALONG WITH MY GENEROUS DEALERSHIP, HAS PROVIDED ME TO DATE WITH 2 DOZEN+ RENTALS WHILE MY CAR HAS BEEN AT MY DEALERSHIP SOMETIMES UP TO 1 MONTH AT A TIME. MY CAR PROBLEMS BEGAN ABRUPTLY IN JUNE 2013 WHEN I DROVE MY VEHICLE TO CHURCH.UPON REENTERING THE CAR TO LEAVE, IT WOULD NOT START.I KNEW IT WAS NOT MY BATTERY SINCE IT WAS RECENTLY REPLACED WITH AAA AND THOUGHT IT MIGHT BE THE ALTERNATOR.THE AAA TOW TRUCK DRIVER TESTED THE BATTERY AND ALTERNATOR WHICH WERE FINE.HE WAS UNABLE TO START THE VAN AND TOWED IT TO THE DEALER.THE DEALER CALLED ME THE NEXT DAY TO ASK WHAT WAS WRONG WITH THE VEHICLE SINCE IT STARTED ON FIRST ATTEMPT. NO CODES HAVE EVER BEEN PRESENT AND THE INTERNAL SYSTEMS WIPE THEM OUT.THIS ISSUE IS STILL UNRESOLVED AFTER 16 MO. I WAS STRANDED 1 MORE TIME REQUIRING A TOW AND THEN THE DEALER WORKED WITH STAR ENGINEERS IN DETROIT AND REPLACED BOTH FOBIK KEYS 2X,WIN MODULE,IGNITION MODULE ETC.THESE REPAIRS HAVE NOT STOPPED THE PROBLEMS BUT AT LEAST ALLOW THE CAR TO TURNOVER BY 3RD ATTEMPT OR WHILE WAITING. IT HAS CREATED GREAT ANXIETY AND PAIN AND SUFFERING TO MY FAMILY ALONG WITH SERIOUS SAFETY CONCERNS FOR FEAR OF BEING RANDOMLY STRANDED WHILE TRAVELING. I HAVE FILED A FORMAL COMPLAINT WITH CHRYSLER TO BE IGNORED AND TOLD "DRIVER ERROR". I ALONG MY CHILDREN, HAVE EXPERIENCED THIS TURNOVER

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE TURN SIGNAL INDICATOR FRACTURED ON THE FRONT DRIVER AND PASSENGER SIDE MIRRORS. THE VEHICLE WAS TAKEN TO A DEALER ON THREE OCCASIONS. ON THE FIRST OCCASION, THE SIDE VIEW MIRROR ASSEMBLY WAS REPLACED, BUT THE FAILURE RECURRED WITH THE LENS DETACHING INTERMITTENTLY. THE DEALER REPLACED THE LENS TWICE. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE STEERING WHEEL WAS DIFFICULT TO TURN INTERMITTENTLY AND THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 40,000.

THE KEY FOBIK STUCK IN THE IGNITION ON SEVERAL OCCASIONS, TOOK IT TO THE DEALERSHIP FOR REPAIR "AND ASKED IF ANY RECALLS WERE OUT THERE FOR THIS VEHICLE AND WAS TOLD NO BY PETERSON STAMPEDE , NAMPA[XXX]208-475-3030" PAID FOR WIRELESS CONTROL MODULE AND NEW KEYS FOR A TOTAL OF $504.20 INVOICE #12637. THIS IS THE SECOND TIME THE KEY THING HAS HAD TO BE REPLACED, NOT HAPPY WITH THIS ELECTRICAL KEY. I AM [XXX] AS THEY ARE OLDER INDIVIDUALS IN THEIR 90'S AND CAN'T TAKE CARE OF THIS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED AND RESUMED NORMAL OPERATION. THE FAILURE OCCURRED THREE TIMES. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. IN ADDITION, THE FRONT DRIVER SEAT WOULD NOT REMAIN IN A SECURE POSITION AND CONSTANTLY MOVED WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

MY VEHICLE HAS STALLED OUT TWICE. ONCE JUST AFTER STOPPING AT AN INTERSECTION AND ONCE WHEN TURNING IN MY DRIVEWAY. ON BOTH OCCASIONS, THE POWER STEERING WENT OUT AND I COULD NOT CONTROL THE DIRECTION OF THE VAN. THANKFULLY THE BRAKES DID NOT GO OUT. THIS IS VERY WORRISOME TO ME, ESPECIALLY IF IT COULD OCCUR AT HIGHER RATES OF SPEED. I DID TAKE IT IN TO A DEALER FOR THIS ISSUE, ALTHOUGH NOTHING WAS DONE FOR IT. CONSTANTLY WORRIED IT COULD HAPPEN AGAIN.