2009 Chrysler Town And Country complaints

TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT OWNS A 2003 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BY TURNING THE KEY TO THE OFF POSITION AND THEN TO THE ON POSITION. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. UPDATED 8/10/15*CN

WHEN CHANGING BRAKE PADS OUT ALL THE TREADS ON THE CV JOINT END FELL OFF IN MY HAND THIS VEHICLE IS ONLY 5 YEARS OLD AND THE METAL IS DISINTEGRATING ALSO THE ENGINE BURNS ALMOST 3 QUARTS BETWEEN EVERY OIL CHANGE .FROM WHAT I SEE ON THE INTERNET ALL OF THE CHRYSLERS 3.8 ENGINES DO THIS .THIS IS NOT RIGHT ! *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE IGNITION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

DURING THE PAST WEEK, FIVE DIFFERENT TIMES WHILE DRIVING THE VEHICLE HAS SHUT OFF, LOSING ALL POWER INCLUDING POWER STEERING. THE CAR NEEDED TO BE PUT INTO NEUTRAL AND RESTARTED. THIS OCCURRED EVEN AFTER REMOVING ALL ADDITIONAL KEYS AND KEYCHAINS FROM THE KEY FOB. THE INCIDENTS OCCURRED AT VARIOUS SPEEDS RANGING FROM 25-60, INCLUDING ONCE ON A HIGHWAY/HIGHWAY ENTRANCE RAMP. TWO DEALERS WERE CONTACTED REGARDING RECALL AND BOTH STATED THAT RECALL PARTS ARE ON BACKORDER WITH NO EXPECTED DATE OF ARRIVAL. AN ATTEMPT TO CONTACT CHRYSLER GROUP RECALL ASSISTANCE CENTER DIRECTLY WAS MADE, UNFORTUNATELY AFTER SITTING ON HOLD FOR OVER AN HOUR, NO CONTACT WAS MADE. *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/15/15*CN UPDATED 9/20/2017*CN

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I ATTEMPTED TO START THE CAR - THERE WAS POWER TO THE WINDOWS, RADIO, DOOR LOCKS, ETC. WHEN THEY KEY WAS TURNED, A "CLICKING" SOUND COULD BE HEARD, BUT THE CAR WOULDN'T TURN OVER. AAA RESPONDED, CHECKED THE BATTERY AND DETERMINED IT TO BE SUFFICIENT FOR A "COLD START" BUT STILL COULD NOT GET THE VAN TO START. THE CAR WAS TOWED TO CHRYSLER AND WE WERE TOLD TO REPLACE THE BATTERY. AFTER REPLACING THE BATTERY, THE DEALERSHIP STILL COULDN'T GET THE VEHICLE TO START. THEY "RE-CODED" THE WIRELESS IGNITION MODULE, THE CAR STARTED. AFTER STARTING, WE EXPERIENCED INTERMITTENT PROBLEMS. THE VAN RANDOMLY WOULDN'T START, BUT HOURS LATER WOULD. ONE KEY WOULD START THE VAN, WHILE THE OTHER WOULDN'T. AFTER GETTING STRANDED WITH CHILDREN, I TOOK TO CARRYING BOTH KEY FOBS WITH ME. SEVERAL TIMES, THE KEY FOB WOULDN'T RELEASE FROM THE IGNITION EVEN WHEN THE VAN WAS PLACED IN PARK. WE RECEIVED A RECALL NOTICE IN JULY OF 2014 FOR THE WIRELESS IGNITION NODE. I CONTACTED THE DEALERSHIP AND WAS TOLD I'D BE NOTIFIED WHEN THE RECALL WOULD BE FIXED. ON JANUARY 30TH OF THIS YEAR, THE VAN STALLED WHILE I WAS DRIVING. WE COULDN'T RESTART IT, NOR COULD WE DEPRESS THE BREAK, OR THE SHIFT BUTTON TO GET THE VAN INTO NEUTRAL TO HAVE IT TOWED. WE ALSO COULDN'T GET THE KEY TO RELEASE FROM THE IGNITION. AAA WAS AGAIN CALLED, AND THE HELPFUL OPERATOR WAS ABLE TO GET THE KEY OUT AND RELEASE THE SHIFT TO NEUTRAL. THE DEALERSHIP LET ME KNOW THAT I NEEDED TO REPLACE THE DEFECTIVE WIRELESS IGNITION MODULE. AFTER MULTIP

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS DRIVING DOWN THE STREET AND THE LIGHTS STARTED TO FLICKER AND THE CAR WENT DEAD. *TR

IGNITION CAUSES KEY TO SHUT VEHICLE OFF WHILE DRIVING. DEALER STATES MANUFACTURER DOES NOT/WILL NOT HAVE RECALL PARTS FOR ANOTHER YEAR POSSIBLY. HAVE BEEN NOTIFIED OF RECALL AND CONTACTED DEALER MONTHS AGO. *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED AND ALL THE INSTRUMENT PANEL LIGHTS INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE CLUTCH CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

IN DEC 2013, WAS DRIVING TO PARK AND RIDE. MULTIPLE LIGHTS WERE DISPLAYING ESP AND TRACTION. WHATEVER WAS GOING ON IT EFFECTED FORWARD MOTION AND SEEMED AS IF THE VEHICLE WAS CONTROLLING ITSELF TO GO FORWARD WHILE MAKING GRINDING SOUNDS. IT CLEARED UP AS I CONTINUED TO DRIVE. I CONTACTED DEALER AND PARKED UNTIL I, CAREFULLY/SLOWING DROVE IT INTO SERVICE DEPARTMENT. THEY CALLED ME AT WORK AND TOLD ME IT WAS CLKSPRING--STEERING ANGLE/CLOCKSPRING, PART # 56046497AD AND THE COSTS ABOUT $800.00! I STATED WAS IT A POWERTRAIN ISSUE AND WAS TOLD NO. NOW, FEBRUARY 2015, THE SAME ISSUE SEEMS TO BE OCCURRING. THE TRACTION LIGHT IS FLASHING, ESP LIGHT IS LITE. IF I STEP OUT OF THE VEHICLE AND CLOSE THE DOORS, THEY LOCK ON THEIR OWN (THAT MAY BE A SEPARATE ISSUE, NOT SURE). *TR

MY MECHANIC DIAGNOSED A FAULTY ANGLE CENSOR. I WAS TOLD THIS RUNS THE AIRBAG. MY EXTENDED WARRANTY COMPANY WILL NOT PAY TO REPLACE IT (AS IT IS NOT A COVERED PART). I AM REPORTING THIS TO TREND THE PROBLEM. MAYBE OTHER VEHICLES OF THIS TYPE HAVE HAD THE SAME ISSUE. I AM CONCERNED FOR SAFETY AND THAT MY AIRBAG MAY NOT DEPLOY. *TR

THE CLOCK SPRING THAT SUPPLIES POWER TO THE AIR BAG IS DEFAULT. I AM CONCERNED MY AIRBAG WILL NOT DEPLOY. MY EXTENDED WARRANTY COMPANY DOES NOT COVER THIS PART. *TR

TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED A RECALL FOR FREQUENCY OPERATED BUTTON IGNITION KEY (FOBIK), RECALL L125. I HAVE CALLED MY DEALER NUMEROUS TIME AND THEY KEEP TELLING ME THAT THE PART HAS BEEN ON BACK ORDER AND NOT CREATED YET FOR THIS RECALL FOR MY MAKE AND MODEL. I CALLED CHRYSLER GROUP RECALL ASSISTANCE AND THEY CANNOT TELL ME WHEN THE PART WILL BE AVAILABLE. I HAVE HAD ISSUES WITH THIS CAR STOPPING IN THE MIDDLE OF THE ROAD, ESPECIALLY IN ROUGH ROADS, OVER RR TRACKS, ETC BECAUSE THE KEY MOVES TO THE ACCESSORY MODE FROM THE ON POSITION. I'VE DEALT WITH THIS "STALLING" ISSUE WITH THIS CAR FOR OVER A YEAR, HAVE EVEN TAKEN IT INTO THE DEALER AND SPENT "HUNDREDS" ON "TUNING IT UP AND THEY KEEP TELLING ME TO BRING IT IN AGAIN AND LET THEM "LOOK" AT IT, YET THEY KEEP TELLING ME THE PART IS NOT AVAILABLE. WHY IS THIS PART NOT AVAILABLE? I KNOW OTHER FAMILY MEMBERS WITH OTHER TYPES OF CARS HAVE HAD THEIRS REPLACED LONG AGO. WHAT RECOURSE DO I HAVE! *JS

TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY WAS DIFFICULT TO REMOVE FROM THE IGNITION. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THEY WERE CONCERNED FOR THEIR SAFETY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. UPDATED 3/31/15*CN

2009 CHRYSLER TOWN & COUNTRY. CONSUMER STATES CAR BEEN HAVING MECHANICAL PROBLEM SINCE IT WAS PURCHASED. *TA THE CONSUMER STATED THE ENGINE WOULD REV FOR NO REASON. THE VEHICLE BEGAN TO STALL FROM THE VERY BEGINNING. THE DEALER COULD NEVER FIND ANYTHING WRONG. THE BATTERY AND ALTERNATOR WERE REPLACED, DUE TO THE VEHICLE STALLING SEVERAL TIMES A DAY. HOWEVER, THE CONSUMER CONTINUED TO EXPERIENCE PROBLEMS WITH THE VEHICLE. *JB

WHILE DRIVING DOWN THE ROAD, WHEN YOU TURN THE WHEEL, THE CAR SHUTS OFF BUT ALL ACCESSORIES STAY ON AND YOUR FIRST CLUE THAT THERE IS A PROBLEM IS THAT YOU SUDDENLY HAVE NO POWER STEERING. IF YOU QUICKLY PUT THE CAR IN NEUTRAL AND RESTART, EVERYTHING INCLUDING THE POWER STEERING COMES BACK ON. IT HAS HAPPENED TO US 5 TIMES AND THE LAST TIME, I WAS GOING AROUND A SHARP CURVE AND ALMOST WENT OFF THE ROAD. THE CAR IS NOT SAFE!! THE DEALERSHIP SAYS IT IS AN L-25 RECALL AND THERE ARE NO PARTS. THE CHRYSLER WEB SITE SAYS THERE ARE PARTS BUT WHEN YOU CALL THEM, NO ONE ANSWERS THE PHONE. DEALERSHIP IS NOT OFFERING ANY SOLUTIONS. *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 25 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTY. THE CONTACT STATED THAT THE KEY FOB FAILED TO START THE ENGINE AND THE SECOND KEY FOB WOULD NOT OPEN THE DOORS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) WAS RECEIVED IN SEPTEMBER OF 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE FAILURE MILEAGE WAS 125,000.

I RECEIVED A RECALL NOTICE IN OCT 2014 ABOUT THE FOBIK ON OUR T&C. THE DEALER DID NOT HAVE THE REPAIR PARTS AT THAT TIME. I HAVE CALLED THE DEALER (TRISTAR INDIANA, 404 NORTH 4TH ST, INDIANA, PA 15701) SEVERAL TIMES OVER THE INTERVENING MONTHS AND THEY STILL SAID THEY DID NOT HAVE THE PARTS. I CALLED TODAY (2/2/2015) AND STILL NO PARTS. I AM REQUESTING SOME INTERVENTION SO THAT THIS REPAIR IS MADE NOW. *TR

TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT SHORTLY AFTER THE VEHICLE STARTED, IT STALLED WITHOUT ANY WARNINGS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. UPDATED 3/24/15*CN

TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT AFTER INSERTING THE KEY INTO THE IGNITION SWITCH, THE VEHICLE WOULD NOT START. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) WAS RECEIVED IN JULY 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER THE CONTACT WAS INFORMED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE AND NO ESTIMATED TIME TO RECEIVING THE PART COULD BE PROVIDED. THE FAILURE MILEAGE WAS 71,000. UPDATED 03/17/15*LJ UPDATED 03/23/15.*JB CONTACT REQUEST COPY . UPDATED 03/31/15*LJ

TL*THE CONTACT OWNS 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE BACK UP CAMERA MALFUNCTIONED AND LOST POWER. THE CONTACT STATED THAT THE CAMERA STOPPED OPERATING WITHOUT WARNING AND THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTY. THE CONTACT STATED WHILE ATTEMPTING TO TURN THE IGNITION KEY, THE VEHICLE FAILED TO START. AFTER SEVERAL ATTEMPTS, THE ENGINE STARTED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE BATTERY WAS REPLACED BUT THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V373000 (AIR BAG, ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, ALL THE WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE COULD BE RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TIRE VALVE STEM WAS BROKEN OUT AND FLATTENED OUT WHEN I TOOK OUT PLASTIC CAP FOR AIR FILLING BECAUSE I GOT LOW TIRE PRESSURE ALERT TWO MONTH AGO. I CHANGED TIRE PRESSURE SENSOR AT MY OWN COST OVER $200. BUT YESTERDAY I GOT LOW TIRE PRESSURE ALERT AGAIN, AND FOUND ANOTHER VALVE STEM WAS BROKEN OUT AGAIN. NEED TO BE RECALLED. THIS CAN CAUSE SEVERE SITUATION NOT TO CONTROL VEHICLE IF IT HAPPENS DURING DRIVING. *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE VEHICLE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/15/15*CN UPDATED 11/12/15*JS

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TO AN ODI INVESTIGATOR: THERE IS A CLEAR AND PRESENT DANGER PRESENT WITH THIS VEHICLE RANDOMLY SHUTTING DOWN WHILE DRIVING. I HAVE EXPERIENCED THIS SHUTTING DOWN ON APPROXIMATELY 15+ OCCASIONS. WHEN THE VEHICLE SHUTS DOWN, I LOSE POWER STEERING, BRAKING AND I'M SURE AIRBAGS. IN REVIEWING THE FIRST 30 COMPLAINTS ASSOCIATED WITH THIS VEHICLE - I OBSERVED 6 OUT OF 30 COMPLAINTS RELATED TO THE SAME PROBLEM, ALL DESCRIBED THIS EVENT (I DIDN'T WANT TO WEED THROUGH ALL 200+ COMPLAINTS WHEN THE FIRST 30 EXHIBITED THIS SERIOUS ISSUE) - THE VEHICLE SHUTTING DOWN WHILE DRIVING. THESE ARE THE NUMBERS ASSOCIATED WITH THIS PROBLEM - I'M SURE THERE ARE OTHERS: 10669606 / 10669083 / 10660772 / 10661814 / 10658525 / 10658922 ALL THESE STATE THAT THE VEHICLE SHUTS DOWN WHILE DRIVING RANDOMLY WITH NO EXPLANATION - THIS IS A SERIOUS ISSUE AND THERE SEEMS TO BE A COMMON DEFECT SOMEWHERE - THIS NEEDS TO BE ADDRESSED - FIND OUT WHAT CHRYSLER KNOWS ABOUT THIS ISSUE BECAUSE IT IS A SAFETY ISSUE FOR EVERYONE ON THE ROAD. *TR

SINCE THE FIRST OCCURRENCE THIS HAS HAPPENED ABOUT 15 TIMES. MOST RECENTLY, THIS MORNING. THE VEHICLE WILL RANDOMLY SHUT DOWN, WITH NO INDICATOR LIGHTS, OR A FEW TIMES WITH THE SLIPPERY ROAD ICON APPEARING. THE VEHICLE TOTALLY DIES, THE POWER STEERING IS GONE, THE BRAKES LOCK UP, NO ACCELERATION IS POSSIBLE TO PULL OFF THE ROAD. I HAVE BEEN EXTREMELY LUCKY TO NOT HAVE HAD AN ACCIDENT AS A RESULT. THIS MORNING THE MECHANIC BROUGHT HIS COMPUTER TO MY VEHICLE AFTER SHUT DOWN, AS WAS DIRECTED, IN THE OFF CHANCE THAT HE MIGHT FIND A CODE. NOTHING WAS FOUND. THE KEY MAINTAINED THE ON POSITION. THE VEHICLE DOES RESTART UPON TURNING IT OFF. *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/4/15*CN UPDATED 03/26/15*JB

THE VEHICLE HAS STALLED UNDER THE FOLLOWING CONDITIONS: ENGINE WARM DRIVING ON BUMPY ROAD LESS THAN 25 MPH (THIS IS HOW THE STALLS BEGAN), NOW - ENGINE COLD OR WARM VEHICLE IN DECELERATION MODE - MANY DIFFERENT SPEEDS FROM 25 TO 60 MPH. I CAN 'FEEL' A SLIGHT LOSS OF POWER IN THE VEHICLE WHEN STALLING IS PRONE TO HAPPEN, I CAN ALMOST ANTICIPATE IT NOW AND DRIVE TWO-FOOTED TO KEEP IT FROM HAPPENING. STALLING HAS OCCURRED OVER 30 TIMES IN THE LAST SIX MONTHS. THERE ARE NO MIL CODES IN THE SYSTEM. ACCORDING TO CHRYSLER HOTLINE - THE VEHICLE IS NOT PART OF THE IGNITION SWITCH RECALL FOR 2009. NO REPAIRS HAVE BEEN MADE. NOT TAKEN TO THE DEALER BECAUSE IT SEEMS IMPOSSIBLE TO DUPLICATE AND THOUGHT THAT WOULD BE A WASTE OF TIME. *JS

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE ENGINE FAILED TO START. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE STARTER WAS REPLACED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO RECEIVED NOTICE OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) IN AUGUST OF 2014, BUT THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE AND NO ESTIMATED TIME TO RECEIVE THE PART COULD BE PROVIDED. THE FAILURE MILEAGE WAS 20,000.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY WAS DIFFICULT TO TURN INTO THE OFF POSITION. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 69,800.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO PERFORM THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

3.8L V6 ENGINE CONSUMES EXCESSIVE UNDER NORMAL DRIVING CONDITIONS. FOR THE LAST 60,000 MILES THIS ENGINE IS CONSUMING MORE AND MORE OIL BETWEEN ENGINE OIL CHANGES, NOW 2-3 QRTS BETWEEN 4,000 MILE OIL CHANGE. CHRYSLER DEALER PRODUCED CHRYSLER DOCUMENT STATING THIS NORMAL CONSUMPTION FOR THIS MOTOR. THIS IS NOT NORMAL OIL CONSUMPTION FOR THIS MOTOR UNDER ANY CONDITION. CHRYSLER HAS HAD THOUSANDS OF COMPLAINTS REGARDING THIS ISSUE AND WILL DO NOTHING TO RESOLVE THE PROBLEM, OTHER TO SAY IT IS NORMAL. *TR