2009 Chrysler Town And Country complaints

THE CAR WILL NOT START. IT WAS TOWED TO THE DEALER 2 TIMES FROM 2014 TO APRIL 2015. ONCE THEY REPLACED THE BATTERY AND CABLES. IT WAS FINE FOR 6 MONTHS. THE SECOND TIME THEY TOLD ME THAT I WOULD NEED TO SPEND $1800 TO REPLACE THE WIN MODULE & THE 2 KEY FOBS. I REFUSED. I THEN WENT TO THE CAR & IT STARTED RIGHT AWAY. I CALLED CHRYSLER CUSTOMER SERVICE WHO TOLD ME THAT THE RECALL PART WAS NOT AVAILABLE. 4 WEEKS LATER THE CAR WILL NOT START AGAIN. I HAVE ONLY THE KEY FOB-NO RING WITH OTHER KEYS ETC. I HAVE A VAN THAT DOES NOT WORK, IS UNRELIABLE AND NOW WILL NOT START AT ALL. HOW AM I SUPPOSED TO GET TO WORK? BY TOW TRUCK?

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT 50 MPH, ALL THE WARNING LIGHTS ILLUMINATED AND THE FRONT WINDOW WIPERS ACTIVATED. IN ADDITION, THE PASSENGER DOORS OPENED ON BOTH SIDES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 87,000.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY FAILED TO TURN IN ORDER TO START THE VEHICLE. THE VEHICLE WAS ABLE TO START AFTER NUMEROUS ATTEMPTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) MONTHS AGO AND STATED THAT THE PART WAS NOT AVAILABLE TO SCHEDULE THE RECALL REPAIR WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE GEAR FAILED TO FUNCTION WHEN PARKING. THE FAILURE RECURRED TWICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 10 MPH ON A BUMPY ROAD, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000

RECALL: L25/NHTSA 14V-373 THIS RECALL CONCERNS THE FREQUENCY OPERATED BUTTON IGNITION KEY (FOBIK). CHRYSLER CONTINUES TO STATE THE THE PART REQUIRED TO PROVIDE A PERMANENT REMEDY FOR THIS CONDITION IS CURRENTLY NOT AVAILABLE. IT HAS BEEN ALMOST A YEAR SINCE OWNERS WERE NOTIFIED OF THIS DEFECT. I HAVE NOT BEEN NOTIFIED SINCE THE INITIAL MAILING ABOUT THIS SAFETY RECALL.

2009 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE IGNITION SWITCH RECALL NOTICE. *SMD THE CONSUMER STATED THE IGNITION SWITCH FAILED. *JB

I RECEIVED L25/NHTSA 14V-373 RECALL LAST SEPT AND HAVE NOT AS OF TODAY RECEIVED A 2ND NOTICE OF RECALL. I HAD ANOTHER EPISODE OF MY CAR IGNITION GOING INTO THE OFF POSITION WHILE DRIVING. LUCKILY THERE WAS NO ACCIDENT TO REPORT. THIS IS TOTALLY UNACCEPTABLE ON THE PART OF CHRYSLER. PLEASE GET THE REPLACEMENT PARTS MADE!!! I HAVE HAD A TOTAL OF 3 EPISODES WITH THIS HAPPENING WHILE DRIVING. THE FIRST ONE WAS IN SEPT 14 WHILE DRIVING ON I-80 AT 75 MPH. LUCKILY I WAS ABLE TO COAST TO THE SHOULDER WITHOUT GETTING HIT. THE SECOND TIME I LOST POWER WHILE DRIVING 40 MPH IN CITY TRAFFIC A FEW MONTHS AGO. I WAS ABLE TO TURN A CORNER BEFORE GETTING HIT BY OTHER TRAFFIC. CHRYSLER NEEDS TO GET BUSY ON MAKING THESE REPLACEMENT PARTS AS QUICKLY AS POSSIBLE. I CONTACTED MY DEALERSHIP THIS AFTERNOON AND WAS TOLD THAT THEY HAVE NOT RECEIVED AN UPDATED RECALL EITHER. *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WE HAVE HAD REPEATED ENGINE STALL/POWER STEERING MALFUNCTIONS WITH OUR 2009 CHRYSLER TOWN AND COUNTRY STARTING IN DECEMBER 2014. (A VERY SIMILAR INCIDENT WHICH REQUIRED $2,518 IN REPAIRS OCCURRED IN 2012). STARTING IN DECEMBER 2014, THE ENGINE REPEATEDLY SHUT-OFF DURING OPERATION. TYPICALLY THIS OCCURS AT SPEEDS BETWEEN 25-45MPH. THE ENGINE SHUTS DOWN, STEERING CAPABILITY IS LOST AND THE AIRBAGS BECOME NO-FUNCTIONAL. THIS RESULTS IN VERY UNSAFE DRIVING CONDITIONS AS CONTROL OF THE VEHICLE IS ALMOST IMPOSSIBLE. MULTIPLE CALLS HAVE BEEN MADE TO CHRYSLER. THEY STATE THE VEHICLE IS CURRENTLY UNDER RECALL FOR THIS ISSUE BUT A FIX IS NOT YET AVAILABLE. THE PART IS BEING MANUFACTURED AND MUST GO THROUGH QC PRIOR TO US BEING CALLED TO SCHEDULE A REPAIR. IN THE MEANTIME, THEIR ONLY SUGGESTION IS TO BE SURE NO OTHER ITEMS ARE ON THE KEY FOB DURING OPERATION AND I INFORMED THEM THIS WAS ALREADY THE CASE. THEY WILL NOT OFFER REPLACEMENT VEHICLE ASSISTANCE AND WE HAVE DECIDED THE VEHICLE IS TOO UNSAFE TO DRIVE...WE ARE A FAMILY OF 5 AND I REFUSE TO PUT MY FAMILY AT RISK BY CONTINUING TO USE THIS VEHICLE. AS A RESULT, WE HAVE HAD TO PURCHASE A NEW FAMILY VEHICLE WHILE THE CHRYSLER SITS IDLE. WE CONTINUE TO PAY FOR TAXES AND INSURANCE ON THE VEHICLE WHILE TAKING ON THE UNPLANNED EXPENSE OF NEW CAR PAYMENT. MULTIPLE ATTEMPTS AT CONTACTING CHRYSLER CARE HAVE GONE UNANSWERED. EVERYTIME I CONTACT THEIR ORGANIZATION, I REMAIN ON HOLD FOR 45 MINUTES OR MORE. I WOULD BE HAPPY TO ASSIST IN ANY WAY

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. ALSO, AFTER REMOVING THE KEY FROM THE IGNITION SWITCH, IT WOULD REMAIN IN THE ACCESSORY POSITION AND THE ELECTRICAL COMPONENTS WOULD REMAIN ON CAUSING THE BATTERY TO DRAIN. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). AFTER CONTACTING THE DEALER ON SEVERAL OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REMEDY THE RECALL WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE ATTEMPTING TO START THE VEHICLE, THE SHIFT LEVER FAILED TO MOVE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 87,833.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/19/15*CN UPDATED 06/02/15*JB

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/8/15*CN UPDATED 7/7/2015*JS

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 5 MPH, THE VEHICLE STALLED AND THE KEY REMAINED IN THE START POSITION. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT MULTIPLE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE WIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT STATED THAT THE FAILURE HAD HAPPENED PREVIOUSLY AT 20 MPH, BUT THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.

2009 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO WIRELESS IGNITION NODE MODULE DETENTS RECALL NOTICE ISSUES. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. THE CONSUMER RECEIVED THE FIRST RECALL NOTICE ON SEPTEMBER 14, 2014 RECALL # 14V373000. *JB

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT 10 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED. THE DRIVER WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2009 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS UNAVAILABLE TO COMPLETE RECALL. *SMD

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I AM DRIVING NORMALLY BETWEEN 25-40 MILES PER HR, I HIT A BUMP OR ICE AND I COMPLETELY LOOSE POWER. VAN SHUTS OFF. NO STEERING NO NOTHING.I AM SURE MY BRAKE LIGHTS DO NOT WORK EITHER. I GET ONE LIGHT ON MY DASH AND THAT IS THE SLIPPERY ROAD LIGHT. I HAVE TO PUT IN PARK AND RESTART IT. THIS STARTED A FEW YEARS BACK,ONLY HAPPENS A FEW TIMES. THIS WINTER IT HAS GOTTEN MORE FREQUENT. SINCE DEC. IT WAS 1 X PER MO NOW IT'S EVERY FEW WEEKS. I RECEIVED A RECALL NOTICE DESCRIBING THIS ISSUE LAST FALL.I CALLED THE DEALERSHIP AND THEY TOLD ME THE PART IS NOT AVAILABLE FOR THE 2009. LAST WEEK IT HAPPENED I COULD NOT PULL OVER I WAS ALMOST REAR ENDED BY A SEMI. I CALLED THE DEALERSHIP IN WAITE PARK MN AND THEY SAID THEY WOULD REPLACE THE WHOLE IGNITION IF THAT WAS THE PROBLEM. I BROUGHT THE VAN IN THIS MORNING. THEY CALLED & SAID INSTEAD, THEY THOUGHT IT WAS THE EGR & WANTED TO CHARGE ME $500 TO REPLACE IT. MY HUSBAND SAID IT MAY BE BAD BUT THAT WOULD NOT CAUSE IT TO COMPLETELY SHUT DOWN AND HE WOULD REPLACE IT.. THEY WANTED TO CHARGE ME FOR LOOKING AT IT. WE SAID NO. THEY CALLED BACK AND TOLD ME THAT THE ERG PART WAS A RECALL ALSO.AFTER THEY ALREADY SAID THEY WOULD CHARGE. I NEVER RECEIVED NOTICE ON THAT RECALL I WAS FEW MILES OUT OF THAT WARRANTY BUT THEY WOULD REPLACE IT N/C. & THEY ARE GOING TO DRIVE THE CAR AROUND TO SEE IF IT WILL POWER OFF ON THEM. I HAVE A REAL ISSUE WITH CHRYSLER HAVING A RECALL OUT ON SUCH A DANGEROUS PROBLEM AND NOT HAVING A PART AVAILABLE AFTER 6+ MONTHS AFTER

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE...UPDATED 05/19/15*BF THE CONSUMER STATED AS OF MAY 5, 2015 THE PART NECESSARY TO REPAIR THE VEHICLE HAD NOT BECOME UNAVAILABLE. UPDATED 7/6/2015 *JS

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE COMING TO A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AND RESUMED TO NORMAL. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED ON ONE OTHER OCCASION. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.... UPDATED 06-02-15 *BF THE CONSUMER STATED UP TO 5/11/15 THE VEHICLE STILL HAD NOT BEEN REPAIRED. THE PARTS WERE STILL UNAVAILABLE. UPDATED 7/2/2015 *JS

TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE WOULD DECELERATE INDEPENDENTLY AND THE ENGINE STALLED. THE CONTACT MENTIONED THAT ON THE KEY RING WAS ONLY THE KEY TO THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.

TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY.THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM).THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER REPEATED ATTEMPTS. THE FAILURE RECURRED TWICE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 69,200.

TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/20/15*CN

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED A RECALL NOTICE ISSUED JUNE 14, 2014 REGARDING THE IGNITION SWITCH PROBLEM. I HAVE HAD MULTIPLE INCIDENTS IN WHICH THE IGNITION SWITCH WOULD NOT WORK AND HAD TO CALL FOR HELP. CAR BATTERY, BATTERY IN KEY, AND ALTERNATOR WERE ALL FINE. WAS DETERMINED THAT THE IGNITION SWITCH IS THE PROBLEM. I AM 82 YEARS OLD AND A WIDOW. I AM AFRAID TO BE STRANDED AGAIN. THE DEALER TELLS ME THAT HE CAN NOT SECURE THE NECESSARY REPAIR PART(S). I AM VERY UNHAPPY AND WORRIED ABOUT THE RISKS INVOLVED. CAN YOU HELP? *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I CONTACTED [XXX], SERVICE MANAGER, WITH AUTO NATION DODGE RAM IN CENTENNIAL, COLORADO, 80012 ON MONDAY 16 MARCH 2015 AT 17:50. THE DEALERSHIP IS LOCATED AT 10743 E ARAPAHOE RD, CENTENNIAL, CO 80112. THE PHONE NUMBER IS 303.929.4656. HE INFORMS ME THAT FOR THE RECALL I HAVE, THEY DO NOT HAVE THE PARTS AND THAT THERE IS NO PROCEDURE STATING WHAT IS TO BE DONE TO CORRECT THE ISSUE. ALSO SINCE THE RECALL IS BEYOND THREE (3) YEARS OLD, HE IS NOT SURE WHEN THE PARTS WILL COME IN. ALTHOUGH THE NOTICE WENT OUT 06/16/2011, I RECEIVED THE NOTICE VIA MAIL IN MID 2014. HOW CAN MY DEALERSHIP GET THE PARTS, CAN YOU ASSIST? THE MANUFACTURER RECALL NUMBER IS: L25 NHTSA RECALL NUMBER IS: 11V-139 THE NHTSA NUMBER PROVIDED ON THE MAILED NOTICE: 14V-373 THE VIN IS [XXX] YEAR: 2009 MODEL: TOWN AND COUNTRY THANK YOU, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/16/15*CN

TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO SPECIFY WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

CHRYSLER NOTIFIED ME OF A RECALL (RECALL L25) IN SUMMER OF 2014. THE DEFECT CAUSES MY VEHICLE TO SHUT-OFF, SOMETIMES AT HIGH SPEEDS. IT ALSO CAUSES ELECTRICAL MALFUNCTIONS ON THINGS SUCH AS THE AIR BAGS, RADIO, THE TRIP-TRONIC MANUAL SHIFTING SYSTEM. IT HAS BEEN 9 MONTHS, AND CHRYSLER HAS MAINTAINED THIS ENTIRE TIME THAT PARTS ARE NOT AVAILABLE TO REPAIR THIS PROBLEM. I THINK THIS IS AN UNACCEPTABLE AMOUNT OF TIME FOR A FACTORY DEFECT TO NOT BE CORRECTED. IT IS DANGEROUS FOR ME AND MY FAMILY TO DRIVE IN A VEHICLE THAT SUDDENLY TURNS OFF ON THE HIGHWAY, THAT CHANGES FROM AN AUTOMATIC TRANSMISSION TO A MANUAL SHIFTING VEHICLE BY ITSELF, AND WHOSE AIRBAGS TURN OFF, AND MAY NOT DEPLOY SHOULD AN ACCIDENT OCCUR. *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 11V139000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO SPECIFY WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/16/15*CN

THE BELOW INCIDENT HAPPENED TWICE ON 6 MARCH AND ONCE ON 7 MARCH. THE VEHICLE CUTOFF WHILE DRIVING. THIS RESULTED IN A LOSS OF POWER BRAKES AND POWER STEERING. UNFORTUNATELY, THIS WAS NOT THE FIRST TIME THIS OCCURRED. IT HAPPENED A COUPLE WEEKS AGO AS WELL. I WAS ABLE TO BRING THE CAR TO A STOP AND RESTART THE CAR AGAIN. THIS IS A VERY DANGEROUS SITUATION. I FORBID MY WIFE AND KIDS FROM DRIVING THE VEHICLE. I AM NOT A WEALTHY MAN, SO I HAVE NO CHOICE BUT TO DRIVE THE CAR, BUT I TRY TO KEEP THE DRIVING TO RELATIVELY LOW SPEED SITUATIONS TO REDUCE THE RISK SHOULD THE INCIDENT OCCUR. I HAVE CONTACTED CHRYSLER TO GET PRIORITY FOR THE FIX. CHRYSLER SAYS THAT THE FIX HAS NOT BEEN DESIGNED YET. *TR

TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. UPDATED 04/10/15*LJ THE CONSUMER STATED WHILE DRIVING AT 35 MPH THE ENGINE SHUT DOWN IN TRAFFIC. THE POWER STEERING WENT OUT AS WELL. THE FAILURE RECURRED AT 65 MPH ON MARCH 5, 2015. ON 3/5/15 THE REPLACEMENT PART WAS STILL UNAVAILABLE. UPDATED 11/12/2015*JS