Page 9 of 10 · complaints 401–450 of 462

2001 Chrysler Town And Country complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash1 injured
Filed Aug 2, 2002NJ

THE GEAR SHIFT ALLOWS THE DRIVER TO POSITION THE CAR BETWEEN PARK AND REVERSE. MY WIFE REACHED INTO THE CAR TO PULL OUT THE KEYS, SHE TOUCHED THE SHIFT LEVER AND IT POPPED INTO REVERSE. SHE WAS DRAGGED DOWN OUR DRIVEWAY AND RUN OVER.*AK

Structure › Body › Door
Filed Jul 22, 2002GA

RIGHT DOOR OPENS AND CLOSES AUTOMATICALLY.*AK

Seat Belts › Front › Buckle Assembly
Filed Jul 17, 2002WA

WHILE CHILD OR CHILDREN ARE SEATED IN SECOND ROW OF VAN BELT BUCKLES ARE NOT PROPERLY FUNCTIONING, WITH A SLIGHT TOUCH SEAT BELT BUCKLES WILL UNLATCH.*AK

Power Train › Automatic Transmission
Filed Jul 9, 2002OH

WHILE ACCELERATING ONTO BUSY INTERSTATE I-80 MY VAN SUDDENLY EXPERIENCED A LIMP-IN MODE. THE VAN LUNGED AND BUCKED AND SUDDENLY LOCKED INTO 2ND GEAR , CAUSING THE VAN TO LOSE ACCELERATION. THE TRUCK THAT WAS BEHIND ME ALMOST REAR-ENDED ME. THE TRUCK RECEIVED NO WARNING FROM ME, IT WAS AS THOUGH I SLAMMED ON THE BRAKES WITHOUT HITTING THE BRAKES AT ALL. THIS IS AN EXTREMELY SERIOUS DEFECT. I HAD THE VAN TOWED, AND SERVICED AT A LOCAL CHRYSLER DEALER IN PA. THEY CHECKED THE VAN AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE END RESULT WAS TO REPLACE THE RELAY TO THE TRANSMISSION. I WAS TOLD THIS MIGHT WORK, HOWEVER WE WON'T KNOW FOR SURE UNLESS IT HAPPENS AGAIN!!!! THIS CAN'T HAPPEN AGAIN OR NEXT TIME I MAY NOT BE AROUND TO TELL ABOUT IT.*AK

Suspension › Front
Filed Jul 9, 2002FL

CONSUMER STATE THAT THE VEHICLE VEER TO THE RIGHT AND SHE TOOK IT TO THE DEALER TO LOOK AT IT AND THE DEALER SAID IT'S NORMAL TO DIFT, THE VEHICLE ALSO VIBRATES WHILE DRIVING, THE DEALER IS AWARE OF THIS PROBLEM BUT HAS NOT FIXED IT. *MJ *CB

Fuel System, Gasoline
Filed Jun 24, 2002IA

CONSUMER IS CONCERNED WITH A POTENTIAL GAS LEAK WHICH MAY OCCUR IF THE VEHICLE IS INVOLVED IN A FRONTAL COLLISION AT A LOW SPEED, CONSUMERS VEHICLE WAS MANFACTURERD PRIOR TO THE TIME THE MANUFACTURER REDESIGNED AND BEGAN INSTALLING REPLACEMENT PARTS TO CORRECT THE PROBLEM, CONSUMER IS REQUESTING THAT THE PART BE REPLACED OR BE GIVEN A NEW VEHICLE ENTIRELY THAT DOES NOT HAVE A GAS LEAK PROBLEM.*JB

Child Seat › Harness Retainer/Chest Clip
Filed Jun 18, 2002OH

TWO YEAR OLD CHILD IS ABLE TO REMOVE RETAINER CLIP AND GET OUT OF CHILD SAFETY SEAT. DEALER NOTIFIED, AND REPLACED CHILD SEAT ON THREE OCCASIONS; BUT, PROBLEM STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Seats › Front Assembly › ReclinerCrash1 injured
Filed Jun 10, 2002SC

ANOTHER VEHICLE WAS TRAVELING AT 45 MPH AND REAR ENDED CONSUMER.'S VEHICLE. CONSUMER DRIVER'S SIDE SEATBACK COLLAPSED ON IMPACT. CONSUMER SUFFERED FROM NECK AND LEG INJURIES. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Seats
Filed Jun 10, 2002TX

CONSUMER STATES THE DESIGN FLOW OF THE FRONT SEAT HAS INADEQUATE ADJUSTMENT RANGE, WHENEVER CONSUMER DRIVES MORE THAN 20 MINUTES HER LEGS FALL ASLEEP. *YD

Air Bags › Frontal
Filed May 20, 2002NM

WHILE DRIVING 30-35MPH PASSENGER AND DRIVER'S SIDE AIRBAGS DEPLOYED WITHOUT WARNING. DEALER HAS VEHICLE.*AK *TT

Service Brakes, Hydraulic › Foundation Components › Disc
Filed May 13, 2002WI

WHILE DRIVING AT 70MPH BRAKES WERE APPLIED AND VEHICLE SHIMMIED. *AK

Steering › Hydraulic Power Assist System
Filed May 13, 2002WI

POWER STEERING MALFUNCTIONED. WHEN THEY TURNED STEERING WHEEL IT WOULD TIGHTEN UP. DEALERSHIP HAD TO REBULD STEERING.*AK

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed May 8, 2002GA

SERPENTINE BELT WEARS QUICKLY. DEALER IS UNABLE TO FIX AFTER 4 ATTEMPTS. THE DEALER TOLD ME MY ONLY REMEDY WAS TO FILE A LEMON LAW COMPLAINT BUT I FEAR THAT IF THE BELT BREAKS BEFORE THIS ISSUE IS RESOLVED THE SUDDEN LOSS OF POWER ASSIST ON THE STEERING MAY MAKE IT VERY DIFFICULT FOR MY WIFE TO CONTROL THE VEHICLE.

Seat Belts › Front › Anchorage
Filed May 3, 2002FL

CONSUMER STATES THE SEAT BELTS IN THE MIDDLE AND BACK SEAT WILL RELEASE IF BUMPED. *JB

Seat Belts › Front › Anchorage
Filed Apr 25, 2002FL

ABC SHOWED THAT THE GEN3 SEAT BELTS ARE UNSAFE,I WROTE TO THE DEALER 3/13/02 AND DIAMLER CHRYLER ON 4/08/02 . I RECIEVED A CALL TODAY FROM DIAMLER CHRYLSER STATING THEY ARE NOT REPLACING THE SEAT BELTS.THEY ARE SENDING ME A LETTER. I AM FOLLOWING THE INSTRUCTIONS ON THE INTENET SITE THAT TOLD ME TO MAKE A COMPLAINT OUT TO YOU IF I GET ANSWER WHERE THEY WILL DO NOTHING.*AK

Seat Belts › Front › Buckle Assembly
Filed Apr 11, 2002IL

CONSUMER HAS 2 CHILD SEATS IN MIDDLE REAR BENCH STALK SEATBELTS. IF SEAT BELT LOCK IS BUMPED IT CAN EASILY BE UNLATCHED. CONSUMER HAS DRIVEN WITHOUT KNOWING THAT CHILD SEAT WAS NOT SECURED. CONSUMER CHECKING CHILD SEAT BEFORE TRAVELING.*AK ONE CHILD IS IN A SAFETY SEAT THE OTHER IS NOT. WHEN THE OLDER CHILD KNOCKS UP AGAINST BOTH LOCKS THEY COME UNDONE EASILY. THIS UNLATCHING IS CONTINUOUS. *JG

Steering › Steering Wheel/Handle Bar
Filed Apr 5, 2002WV

VEHICLE LOST COMPLETE CONTROL WHEN BACKING OUT FROM A PARKING SPOT. VEHICLE TOWED TO DEALER WHO INFORMED CONSUMER THAT PROBLEM WAS DUE TO STEERING: COLUMN COUPLING IMPROPERLY INSTALLED BY MANUFACTURER. *AK *SLC

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 1, 2002NH

A SQUEALING NOISE FROM THE LEFT AND RIGHT WHEELS, AND PULSATION WHEN APPLYING THE BRAKES WAS EXPERIENCED. THE FRONT WHEEL BEARINGS AND ROTORS WERE REPLACED ON 9-14-01. ON 11-01-01, BROUGHT VEHICLE IN FOR SQUEALING NOISE IN FRONT WHEELS. NOISE WASN'T HEARD BY TECH. TOLD IT COULD BE ABS SELF CHECK. HEARD NOISE WHILE DRIVING HOME AT 30-35MPH. NOV. 2, 01, BROUGHT CAR BACK. I WASN'T COMFORTABLE WITH DIAGNOSIS GIVEN ON 11-01-01. TECH. STILL DIDN'T HEAR NOISE. VEHICLE WAS PUT ON LIFT AND CHECKED, BUT NOTHING WAS FOUND. I KEPT A LOG, AND RECORDED SQUEALING NOISE HEARD ON 11-23-01, 12-4-01, 12-05-01. BROUGHT CAR BACK FOR SQUEALING NOISE ON 12-13-01. TECH. HEARD NOISE, AND REPLACED 2 RIVETS ON SPLASH SHIELD. I STILL HEARD THE NOISE WHILE DRIVING HOME. ALSO RECORDED HEARING NOISE ON 12-17-01 & 12-29-01. BROUGHT CAR BACK ON 1-3-02. QUALITY CONTROL MNGR. WENT FOR A TEST DRIVE & HEARD THE SQUEELING NOISE (APPROX. 30 MPH), HOWEVER, WHEN THE MECH. TOOK IT OUT, HE COULDN'T HEAR IT. THEY SUGGESTED THAT I BRING THE CAR BACK WHEN IT CONSISTENTLY MAKES THE NOISE. ON 3-11-02, CAR STARTED TO MAKE A DIFFERENT AND VERY LOUD SQUEEKING NOISE WHILE TRAVELING AT 10-20 MPH. NOISE CONTINUED IF I MAINTAINED SPEED, BUT ONCE I DROVE 30 MPH OR MORE, NOISE WASN'T PRESENT. BROUGHT CAR IN FOR SERVICE 3-12-02. VEH. MADE 1 SHORT SQUEEK NOISE FOR TECH. WHEN LEAVING THE PARKING AREA. ONCE ON THE MAIN ROAD, NOISE COULD NOT BE HEARD, HOWEVER, THE SQUEALING NOISE THAT I HAVE CONTINUOUSLY COMPLAINED ABOUT, COULD BE HEARD

Seat Belts › Front › Anchorage
Filed Mar 11, 2002KY

IT IS OBVIOUS THAT THE GEN3 SEATBELTS IN THIS VEHICLE ARE UNSAFE AND NEED TO BE RECALLED. THEY ARE A SAFETY HAZARD AND I WANT TO BE INFORMED ON HOW TO HAVE THEM CHANGED. *AK

Seat Belts › Front › Anchorage
Filed Mar 10, 2002TX

NO FAILURE OCCURRED AT THIS TIME. EXTREME CONCERN REGARDING SAFETY ON GEN 3 SEATBELTS. WE WANTED TO LODGE AN OFFICIAL COMPLAINT. *AK

Seat Belts › Front › Anchorage
Filed Mar 8, 2002NJ

PLEASE REFER TO ABCNEWS.COM PRIMETIME MARCH 7, 2002, DEATH OF BART MORAN AS A RESULT OF DEFECTIVE GEN-3 SEATBELT. THERE IS ALSO A CLASS ACTION LAWSUIT FROM 5 STATES REGARDING THIS MATTER. MY VAN IS EQUIPPED WITH THESE SEATBELTS AND IS A MAJOR CONCERN TO ME AND MY FAMILY. I HAVE CONTACTED CHRYSLER HEADQUARTERS AND THEY REFERRED ME TO YOUR DEPT. STATING THAT THERE WEREN'T ENOUGH CASES FOR YOUR DEPT. TO LOOK INTO THIS MATTER. HOW MANY PEOPLE MUST BE INJURED OR KILLED BEFORE NHTSA TAKES ANY ACTION. PLEASE RESPOND TO MY CONCERN WITHIN A REASONABLE AMOUNT OF TIME, AS MY SAFETY AND THE SAFETY OF MY FAMILY IS OF THE UTMOST IMPORTANCE. *AK

Seat Belts › Front › Buckle Assembly
Filed Mar 7, 2002TX

CONCERNED ABOUT THE GEN 3 SEATBELTS USED IN THIS VEHICLE AS THEY UNLATCH EASILY. *AK

Visibility › Defroster/Defogger/Hvac System
Filed Feb 27, 2002OH

WHEN DEFROST IS TURNED ON A "MUSTY/MOLDY" SMELL IS EMITTED.

Fuel System, Gasoline › Delivery
Filed Feb 22, 2002IA

THE INSURANCE INSTITUTE FOR HIGHWAY SAFETY HAS CONDUCTED TWO 40 MPH CRASH TESTS AND BOTH RESULTED IN A FUEL LEAK. THEY DETERMINED THAT "A WEAKNESS IN THE DESIGN OF A CIRCULAR FITTING WHERE THE FUEL LINES EXIT THE FUEL TANK". CHRYSLER REDESIGNED AND BEGAN. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 15, 2002CA

BRAKE FAILURE HAS OCCURRED TWICE WITHIN A TWO WEEK REPAIR WINDOW. DEALER STILL WORKING TO CORRECT BRAKE PROBLEM. *AK

Latches/Locks/Linkages › Tailgate › Latch
Filed Feb 14, 2002FL

WHILE VEHICLE WAS PARKED, TAILGATE OPENED BY ITSELF. MANUFACTURER WAS NOTIFIED. *AK

Structure › Body › Door1 injured
Filed Jan 15, 2002NC

CHILD GOT FINGERS CAUGHT IN RIGHT SIDE POWER SLIDING DOOR, AND MECHANISM DID NOT RELEASE. HAD TO MANUALLY OPEN DOOR.*AK

Electrical System › Wiring › Front Underhood
Filed Jan 14, 2002NY

DURING NORMAL DRIVING VEHICLE BEGAN TO EXPERIENCE ROUGH ENGINE OPERATION, FLASHING ENGINE INDICATOR APPEARED ON DASH AND WITHIN 15 SECONDS VEHICLE STALLED OUT AND WAS BRAKED TO A STOP ON A HILLSIDE. ALL ATTEMPTS TO RESTART VEHICLE WERE FRUITLESS AND IT HAD TO BE TOWED TO THE NEAREST DEALER'S SHOP. AFTER TWO FULL DAYS IN THE SHOP IT WAS DETERMINED THAT THE MAIN WIRING HARNESS CHAFED ON THE SIDE OF THE TRANSMISSION AND SHORTED. THIS BLEW A FUSE, BURNED OUT THE COIL AND THE THROTTLE POSITION SENSOR. THE SOLUTION CONSISTED OF REPAIRING AND RESECURING THE HARNESS TO PREVENT CHAFING, A NEW COIL AND A NEW THROTTLE POSITION SWITCH WERE INSTALLED. SELLING DEALER INDICATED THAT THIS WAS THE FIFTH VEHICLE WITH THIS PROBLEM. THIS IS OBVIOUSLY A MANUFACTURING/DESIGN DEFECT WHICH COULD BE EASILY AVOIDED. THE CONSEQUENCE OF THIS FAILURE COULD HAVE BEEN MUCH WORSE IF THE SHORT AND THE SUBSEQUENT LOSS OF POWER AND CONTROL OCCURED DURING HIGHWAY DRIVING, ESPECIALLY IN TRAFFIC AT HIGH SPEED.*AK

Structure › Body › Door
Filed Jan 4, 2002WI

PASSENGER'S SIDE ELECTRIC SLIDING DOOR CAME AJAR. CONSUMER HEARD AN ALARM, AND WITHIN SECONDS DOOR OPENED ABOUT 2 TO 3 INCHES WHILE DRIVING. CONSUMER AUTOMATIC SENSOR TRIGGERED IT TO CLOSE BACK. CONSUMER FELT THIS WAS VERY UNSAFE BECAUSE CHILDREN WERE IN VEHICLE. CONSUMER HAS CONTACTED MANUFACTURER. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

Electrical System
Filed Dec 8, 2001WI

NOBODY WAS HURT EITHER TIME BUT THIS HAPPENED TWICE AND THE MANUFACTURER HAS FAILED TO FIX IT YET. THE CAR IS BRAND NEW AND THE ELECTRICAL SYSTEM HAS JUST SHUT IT DOWN ON TWO SEPARATE OCCASIONS WHILE DRIVING 30 MPH (ONCE IN A PARKING LOT AND ONCE ON A CITY STREET). MY FAMILY IS AFAID TO DRIVE IT NOW A DAYS SINCE MY WIFE HAS BEEN STRANDED WITHOUT POWER TWO TIMES. WHEN THE CAR SHUTS DOWN, IT LOSES ALL POWER AND CAN NOT BE RESTARED. WE HAVE HAD TO GET THE CAR TOWED BACK TO US ON 2 SEPARATE OCCASIONS IN THE FIRST MONTH WE OWNED THE CAR.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Dec 4, 2001CA

MY WIFE TOLD ME THAT SHE HAD A CLOSE CALL; ALMOST HIT THE CAR IN FRONT OF HER SOME TIME AGO BECAUSE THE VAN WOULD NOT COME TO A COMPLETE STOP FAST ENOUGH. LAST NIGHT ON THE HIGHWAY, I PRESSED HARD ON THE BRAKE PEDAL. THE CAR SLOWED DOWN BUT WOULD NOT COME TO A COMPLETE STOP, RESULTED IN BUMPING INTO THE CAR IN THE FRONT. BOTH THE PASSENGER AND I THOUGHT THE VAN SHOULD HAVE STOPPED IN TIME TO AVOID SUCH AN ACCIDENT. ALTHOUGH I WAS PRESSING HARD ON THE PEDAL, I COULD NOT FEEL ANY PUMPING OF ABS. WE ARE NOT SURE IF THE CAR IS SAFE TO DRIVE AROUND. WOULD LIKE TO KNOW IF THERE IS SOMETHING THAT CAN BE CHECKED OUT AND/OR FIXED.*AK

Seats › Front Assembly › Recliner1 injured
Filed Nov 23, 2001NJ

THE REAR SEAT BACK WAS RECLINED FOR CARGO. WHEN THE SEAT HADLE WAS PULLED TO RAISE THE SEAT BACK TO THE UPRIGHT POSITION, THE SEAT BACK SPRUNG FORWARDS VIOLENTLY STRIKING MY WIFE IN THE HEAD CAUSING INJURY. THE SEAT BACK IS APPARENTLY SPRING LOADED WITH NO MECHANISM TO CONTROL THE RELEASE OF THE SPRING LOAD. *AK

Vehicle Speed Control
Filed Nov 11, 2001MI

WE DO NOT KNOW WHAT IS CAUSING THIS "HESITATION" IN THE ACCELERATION OF THE CAR WHILE DRIVING. THE CAR TENDS TO IDLE POORLY SOMETIMES STALLING WHILE AT REST AND/OR REVVING UP WHILE AT REST. WHILE TAKING OFF FROM A STOP SOMETIMES WHEN PUSHING ON THE ACCELERATOR THE CAR WILL NOT PROPERLY ACCELERATE THEN ALL OF SUDDEN KICK IN AND LUNGE FORWARD. NOW THE CAR HAS A "DA, DA, DA" INTERMITTENT HESITATION OR VIBRATION WITHIN THE ENGINE MAKING IT FEEL AS IF YOU ARE RIDING OVER THE SAME TINY BUMPS OVER AND OVER AGAIN FEELING LIKE THEIR IS SOMETHING BRAKING THE CAR INTERMITTENTLY WHILE YOU ARE DRIVING IT WHICH ALSO MAKES THE CAR HAVE A POOR RIDING FEEL. ALSO, WE HAVE NOTICED THAT THIS CAR DOES NOT RIDE SMOOTHLY LIKE THE CAR WE TESTDROVE HERE IN MICHIGAN. WE HIT BUMPS AND IT FEELS LIKE THE CAR IS DROPPING OFF A SMALL CLIFF, BUT THEN ON LITTLE DIVITS THE CAR DRIVES OVER THEN SMOOTHLY, WHICH LEADS ME TO BELIEVE IT IS NOT A TIRE PROBLEM. THE BACK END DOES NOT EVEN FEEL LIKE IT HAS SHOCKS WHEN YOU HIT A BUMP, RATHER IT "BOOMS" AND FEELS LIKE IT IS DROPPING OFF A LEDGE. WE WONDER IF THIS IS ALL RELATED SOMEHOW. ...AND WE WOULD JUST LIKE OUR NEW CAR TO PERFORM LIKE THE LXI WE TEST DROVE THAT HAD SUCH A SMOOTH RIDE.*AK

Visibility › Windshield
Filed Nov 9, 2001MO

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Suspension › Front
Filed Oct 30, 2001AR

THERE'S A VERY LOUD WHINE OR GROWLING NOISE COMING FROM FRONT OF THE VEHICLE. NOISE IS SO INTENSE THAT PEOPLE ARE LOOKING AT THE VEHICLE AS IT PASSES. WHEN SITTING AT A LIGHT AND TURNING STEERING WHEEL TO LEFT OR RIGHT NOISE GETS LOUDER WITH EVERY TURN. *AK *YH

Seat Belts › Front › Retractor
Filed Oct 16, 2001PA

RESTRAINT BELT RETRACTOR HAS DISLODGED AND IS NOT OPERABLE. DEALERSHIP HAS NOT EXAMINED VEHICLE TO DIAGNOSE CAUSE. *AK SEAT BELT WAS ON CENTER BENCE ON THE PASSENGER SIDE. *JB

Seats › Mid/Rear Assembly
Filed Oct 9, 2001CA

ANCHOR ATTACHMENTS THAT ARE IN REAR SEAT ARE DESIGNED FOR A CHILD SAFETY SEAT TO BE PLACED. THERE IS A QUARTER OF AN INCH OF METAL STICKING STRAIGHT OUT. ON SEVERAL OCCASIONS CHILD HAS BEEN STUCK IN BACK BY THIS PIECE OF METAL. CONSUMER INSISTED IT WAS VERY DANGEROUS BECAUSE IT COULD CAUSE A SPINAL INJURY. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

Power Train › Automatic Transmission
Filed Sep 25, 2001MO

VEHICLE LACKS IN ACCELERATION, VEHICLE HESITATES WHEN SHIFTING. PROBLEM CAN'T BE DUPLICATED TO FIND A REMEDY.*AK *ET

Fuel System, Gasoline › Fuel Injection System › Injectors
Filed Sep 25, 2001MO

ENGINE CHECK LIGHT COMES AND A SMELL FROM EXHAUST IS ON INSDE AND OUTSIDE OF VEHICLE. DEALER HAS CONFIRMED THAT INJECTORS WERE LEAKING. MANUFACTURER STATED THERE WAS A RECALL ONLY FOR CALIFORNIA RESIDENTS. *AK

Suspension › Front › Wheel Bearing
Filed Sep 12, 2001IL

WHILE DRIVING, THERE WAS A SCRAPING NOISE IN THE FRONT RIGHT WHEEL, THE GRINDING THEN BECAME WORSE AND THE STEERING WHEEL WAS VIBRATING, AND THE ABS FLASHED A COUPLE TIMES AND WENT OUT AS THE VEHCILE WAS GOING STRAIGHT, CONSUMER PULLED INTO THE DRIVEWAY AND SMELLED SOMETHING HOT AND FELT THE FRONT RIGHT AND TIRE WHICH WAS HOT AND THE WHEEL COULD BE SHAKEN VERY READILY, CONSUMER PULLED THE FRONT RIGHT WHEEL OFF AND A FLAT WASHER AND REGULATOR NUT FELL FROM THE FRONT HUB, THE VEHICLE WAS TOWED AND CONSUMER WAS INFORMED THAT THE PARTS THAT WERE NEEDED WERE NOT AVAILABLE AND THAT THE BEARING DOME WAS LOOSE FROM THE HUB, WHICH PROBABLY FAILED DUE TO INSUFFICENT TORQUE.*JB

Wheels › Lugs/Nuts/Bolts/Studs
Filed Sep 4, 2001IL

WASHER AND NUT CAME OFF THE FRONT WHEEL WHILE CONSUMER WAS GOING 15MPH. ABS LIGHT CAME ON AS A WARNING, AND VEHICLE MADE A GRINDING NOISE. CONSUMER GOT HOME, AND FOUND CALIPER WAS THE ONLY THING HOLDING THE WHEEL. PIN WAS NOT PUT IN DURING MANUFACTURING. *AK CONSUMER STATES A FLAT WASHER AND FLAT NUT (NOT A LOCK NUT) WERE USED, ALSO THERE IS NOT A CROWN NUT, NOR A COTTER PIN INSTALLED. DEALER STATED THE BEARING HAD COME LOOSE FROM THE HUB AND FAILED, PROBABLY DUE TO INSUFFICIENT TORQUE ON THE FLAT WASHER AND NUT. *SLC

Equipment › Appliance › Air Conditioner
Filed Aug 13, 2001FL

WHILE DRIVING 35 MPH CONSUMER TURNED AIR CONDITIONER RIGHT AWAY ENGINE STALLED, AND LOST ALL POWER. DEALER REPLACED A/C ON 15 MAY 2001. VEHICLE NOT TAKEN TO DEALER YET.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 6, 2001MN

WHILE DRIVING AT HIGHWAY SPEEDS TRANSMISSION SWITCHES FROM DRIVE TO NEUTRAL WITHOUT WARNING. THIS HAS HAPPENED TWICE. DEALER HAS NOT SEEN VEHICLE. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 6, 2001MN

WHILE DRIVING BETWEEN 50-70 MPH VEHICLE SLIPPED FROM DRIVE INTO NEUTRAL.NO SOUND, NO PRIOR WARNING. THIS HAPPENED AGAIN ON 3 AUG 2001.*AK

Power Train › Automatic Transmission
Filed Aug 4, 2001NC

VEHICLE WAS PLACED IN PARK, BUT REMAINED IN DRIVE, MOVED FORWARD 5 FEET, UNTIL BRAKE WAS APPLIED. THIS VEHICLE HAD A TRANSMISSION REPLACEMENT AFTER 12,000 MILES

Air Bags › FrontalCrash2 injured
Filed Jul 31, 2001IL

AIRBAGS DID NOT DEPLOY DURING A SIX CAR PILE UP, OUR VEHICLE WAS THE FIFTH, WE REAR ENDED THE VEHICLE IN FRONT OF US AND THEN WE WERE REAR ENDED BY THE VEHICLE BEHIND US. DESPITE WEARING SEATBELTS THE PASSENGER HIT THE WINDSHIELD BECAUSE THE AIR BAG DID NOT DEPLOY ON IMPACT.*AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jul 19, 2001MA

I HAVE NOT YET HAD AN ACCIDENT, BUT, BASED UPON THE RECENT ' REPORTS WISH TO DEMAND A RECALL OF THE 2001 DAIMLER/CHRYSLER MINIVANS, AS THEIR FUEL TANKS LEAKED ON MORE THAN ONE OCCASION DURING TESTING. PLEASE HELP FORCE THIS RECALL. I HAVE CONTACTED DAIMLER CHRYSLER VIA MAIL AND EMAIL, AND, THUS FAR, THEY HAVE BEEN UNRESPONSIVE. THANK YOU! *AK

Electrical System › Wiring › Front UnderhoodCrashFire
Filed Jul 18, 2001VA

CRASH TEST BY THE INSURANCE INSTITUTE FOR HIGHWAY SAFETY SHOWS THAT FUEL LEAK AFTER AN OFFSET FRONTAL CRASH RESULTED IN A CATASTROPHIC FIRE. *AK

Power Train › Automatic Transmission
Filed May 21, 2001MS

CONSUMER SHIFTED GEAR INTO PARK, BUT VEHICLE WAS NOT IN PARK ,IT WAS STILL IN DRIVE. CONSUMER TOOK VEHICLE TO DEALER, AND IS WAITING FOR EXPLANATION OF CAUSE.*AK RIGHT REAR SEAT RECLINER ASSEMBLIES WERE REPLACED DUE TO A RATTLING NOISE. SLIDING DOORS DON'T ALWAYS COMPLETELY SHUT, WHILE DRIVING THEY WILL OPEN, DEALER STATES THIS IS THE DESIGN OF THE DOOR. *SLC

Power Train › Automatic Transmission
Filed May 18, 2001IA

OUR DEALER STATED NO PROBLEM WITH VECHICLE BECAUSE THEIR COMPUTER SAID SO. ON THE LAST OCCURRENCE VAN HAD TO BE TOWED AND WOULD NOT START. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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