Page 8 of 10 · complaints 351–400 of 462

2001 Chrysler Town And Country complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →

Electrical System › 12v/24v/48v Battery
Filed Aug 10, 2003CA

ELECTRICAL BATTERY/NO START HAD VEHICLE LESS THAN 4 MONTHS WITH A DEAD BATTERY IN DRIVEWAY. DEALER SAID IT WAS OUR PROBLEM. PURCHASED NEW BATTERY AND STARTING NOTICING A "BUCKING" OR "SURGING" AS YOU WERE DRIVING. AFTER THE REPAIR ATTEMPT FOR THE SURGING AND BUCKING IT WOULD ALSO STALL WHILE DRIVING IN PARKING LOTS, STOPPING AT STOP LIGHTS, BACKING OUT OF PARKING SPACES/DRIVEWAYS. WHEN THIS HAPPENED YOU LOST ALL POWER IN VEHICLE. HAD TO BE PUT BACK IN PARK TO RESTART. SOMETIMES WOULD TAKE 4 OR 5 TRIES BEFORE YOU COULD ACTUALLY BE "ON THE ROAD". DEALER CLAIMED COULDN'T VERIFY. THEY DID HOWEVER ON SECOND VISIT REPLACE WHOLE TRANSMISSION. WE ONLY HAD 32,000 MILES ON IT. IT WAS IN SHOP FOR THAT REPAIR FOR 23 DAYS. STILL DIDN'T CORRECT PROBLEM. THEY REPLACED THAT PCM OR A BCM NOT SURE WHICH. ON INVOICES IT MENTIONS BOTH SO NOT SURE IF THEY DID BOTH OR A TYPO ON THEIR PART. IRREGARDLESS OF WHICH PART WHAT EVER THEY DID ALTERED MY ODOMETER BY ADDING APPROXIMATELY 2 THOUSAND MILES TO MY VEHICLE. DEALER STATES CAN'T FIX IT AS THAT WOULD BE TAMPERING WITH ODOMETER. VEHICLE STILL BUCKS AND SURGES AND HAVE CALLED OUT TOW TRUCK ON AT LEAST 2 OTHER OCCASIONS FOR A COMPLETE NO START/POWER. IT HAS BEEN IN THE SHOP AT TWO DIFFERENT DEALERSHIPS FOR MORE THAN 6 VISITS..STILL ISN'T FIXED. SO IT HAS THE BATTERY ISSUE AND THE STALLING ISSUE. NOW OF COURSE IT ALSO HAS THE ODOMETER ISSUE. WE HAVE HAD PROBLEMS WITH THE REAR AIR CONDITIONER BUT DEALER STATED THAT WAS THE WAY IT WAS MADE. ALSO HAVE HAD

Latches/Locks/Linkages › Doors › Latch
Filed Aug 9, 200334,695 milesCA

TRAVELING AT 15MPH, HIT A SMALL BUMP AND THE DRIVER SIDE SLIDING DOOR OPENED 2 INCHES. ALL OF THE DOOR LOCKS IN THE VAN REMAINED IN THE LOCK POSITION, BUT THE DOOR DISENGAGED AND OPENED.*AK

Power Train › Automatic Transmission › Torque Converter
Filed Aug 7, 200361,500 milesOH

THE TRANSMISSION WHINING, SHUTTERS INTO GEAR, LIMITED ACCELERATION...CAR IS 2 YEARS OLD, OUT OF WARRANTY WITH 60K MILES, ALTHOUGH WE THOUGHT WE HAD 7 / 70 ON POWER TRAIN...DEALERSHIP REFUSES TO COVER COST O FIX. *PH

Seat Belts › Rear/Other
Filed Aug 4, 2003CA

CONSUMER BROUGHT THE VEHICLE TO DEALER FOR REPAIRS. WHEN VEHICLE WAS RETURNED THE DEALER, WITHOUT TELLING, THE OWNER ROTATED THE SEAT BELT BUCKLES 180 DEGREES ON THE SECOND ROW CAPTAINS CHAIRS. THIS WOULD CAUSE THE WEBBING TO RIDE OVER THE RED RELEASE BUTTON WHEN USED. DEALER SAID THAT THEY WERE TOLD TO DO THIS BY THE MANUFACTURER, TO PREVENT AN INADVERTENT RELEASE OF THE BUTTON BECAUSE IT WAS PROTECTED BY THE WEBBING. THIS WOULD CORRECT THE GEN III ISSUE.*AK ODI SPOKE TO DEALER ASSISTENT SERVICE MANAGER AND DEALER SAID THAT THE SEATS WERE REMOVED DURING REPAIRS AND THE SEAT BELTS WERE ACCIDENTALLY PUT ON BACKWARD. BUT ODI LEARNED FROM THE COMPAINANT THAT ANOTHER VEHICLE AT THE DEALERSHIP HAD THE SAME EXPERIENCE.CW

Engine and Engine Cooling › Engine
Filed Jul 31, 2003NJ

CONSUMER STATES WHILE DRIVING, THE VEHICLE WOULD SHUT OFF CAUSING CONSUMER TO PULL OFF THE ROAD. DEALER HAS REPLACED CLOCK SPRING, AIR CONDITIONER COMPRESSOR, TRANSMISSION MODULE SENSOR AND STILL COULD NOT DUPLICATE OR CORRECT THE PROBLEMS. PROVIDE ANY FURTHER INFORMATION. *PH

Air Bags › Frontal › Sensor/Control Module
Filed Jul 31, 2003NJ

CONSUMER STATED CLOCK SPRING HAS BEEN REPLACED TWICE AND HAS CONTINUED TO HAVE THE SAME PROBLEM. DEALER NOTIFIED. PLEASE PROVIDE ANY FURTHER INFORMATION. *PH

Electrical System
Filed Jul 30, 200344,000 milesVA

CONSUMER STATES SOME OF THE VEHICLES ELECTRICAL COMPONENTS ARE NOT WORKING. BOTH WINDOWS ON THE DRIVERS SIDE AND THE REAR ARE NOT FUNCTIONING. ALSO THE DRIVER SIDE SEAT BELT IS NOT WORKING. PLEASE PROVIDE ANY FURTHER INFORMATION.

Electrical System
Filed Jun 28, 20034,400 milesAL

SEVERAL ELECTRICAL PROBLEMS WITH TOWN & COUNTRY. AC COILS REPLACED @38000, INSTRUMENT PANEL REPLACED@ 4700. BOTH WINDOW MOTORS REPLACED @4700. REAR WINDOW WASHER REP, FRONT SEAT MOTOR REP, ALL LIGHT BULBS REPLACED AT THE SAME TIME. *NLM

Engine and Engine Cooling › Engine
Filed Jun 26, 200339,000 milesNY

WHILE DRIVING VEHICLE COMPLETELY SHUTDOWN WITHOUT WARNING. DEALER NOTIFIED. *AK

Air Bags
Filed Jun 12, 2003GA

AIR BAG LIGHT ILLUMINATED. VEHICLE WAS TAKEN TO THE DEALER ON 6/12/03. DEALER STATED THAT PROBLEM WAS THE CLOCKSPRING.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 10, 20036,715 milesCA

HAVE HAD FRONT END / ROTOR PROBLEMS REPORTED @ 6715MILES, 10,806 MILES, 21,060 MILES AND 24,179 MILES. IT IS UNREASONABLEFOR ROTORS TO NEED TO BE RESURFACED OR REPLACED 4 TIMES IN LESS THAN 25,000 MILES. OBVIOUSLY SOMETHING IS DEFECTIVE CAUSING THEM TO FAIL. THIS IS A MAJOR SAFETY CONCERN FOR ME AND MY CHILDREN.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 9, 200327,000 milesOR

SUDDEN WARPAGE OF THE FRONT DISK BRAKE ROTOR CAUSED VIBRATION OF THE FRONT END AND LOSS OF STEERING CONTROL. WAS NOT BEING DRIVEN UNDER ANY LOAD, ONLY 1 PASSENGER IN THE CAR. VEHICLE IS NOT USED TO TOW TRAILER. *JB

Steering
Filed Jun 2, 20036,380 milesNJ

THE VEHICLE MADE A KNOCKING NOISE IN THE FRONT END. THE DEALER REPLACED THE FRONT SUSPENSION STRUT, STRUT MOUNT, FRONT SWAY BAR AND SWAY BAR LINK. THE REAR END OF THE VEHICLE ALSO MADE NOISE. THE DEALER REPLACED THE TRANSFER GEAR SET. THE VEHICLE ALSO EXPERIENCED A WHINING NOISE IN THE STEERING WHEEL. THE DEALER REPLACED THE SPRING CLOCK ALONG WITH THE SHROUD STABILIZER. POWER STEERING FLUID DUE IT BEING CLOG AND CAUSED THE STEERING TO WHINE WHEN TURNED. THE REAR LIFT GATE WOULD NOT OPEN WITH THE REMOTE. FAULTY FRONT ROTORS SQUEAKED WHEN APPLIED. THE DRIVERS SIDE WINDOW WOULD NOT GO UP DUE TO A FAULTY REGULATOR. THE CRUISE CONTROL WOULD NOT DISABLE WHEN THE BRAKES WERE APPLIED AND THE BRAKES WOULD NOT WORK WHEN THE CRUISE CONTROL WAS ENGAGED. THE REAR WINDSHIELD WIPERS WERE INOPERATIVE. THE ENGINE MADE NOISE WHEN STARTED. THE TIMING CHAIN FAILED AND CAUSED THE CHECK ENGINE LIGHT TO ILLUMINATE. THE O-RINGS FAILED AND CAUSED FUEL ODOR INSIDE THE VEHICLE. *SCC *NLM

Service Brakes, Air › Supply › Compressor
Filed May 28, 200354,529 milesMO

AIR CONDITIONER COMPRESSOR FAILED AT 52,000 MILES. DEALER WILL NOT ACKNOWLEDGE ANY SERVICE BULLETIN ISSUES. THIS IS THE LAST CHRYSLER PRODUCT I WILL EVER PUT IN MY DRIVEWAY.

Structure › Frame and Members
Filed May 23, 2003CA

WE PURCHASED A 2002 DODGE ROLLX CONVERTED MINIVAN AND A 2001 CHRYSLER ROLLX CONVERTED MINIVAN WITH AN ELK ROOF ADDITION CONVERSION FROM THE ROLLX CO. IN SAVAGE MINN. ABOUT A YEAR AGO. WHEN WE RECENTLY BEGAN CARRYING MORE THAN ONE PASSENGER WE NOTICED AND FELT A BOTTOMING OUT WITH LITTLE BOUNCE. I GOT A LOOK AT THE REAR SUSPENSION AND WAS SUPPRISED TO FIND THAT THEY DROPPED THE FLOOR JUST ABOVE THE E-BRAKE LINE AND LEAF SPRINGS. THE DISTANCE BETWEEN THE BOTTOM OF THE FLOOR AND THE LEAF IS ONE AND ONE HALF INCHES. THE DISTANCE BETWEEN THE RUBBER BUMPER AND THE AXLE IS OVER THREE INCHES. THE LEAF SPRING AND BRAKE CABLE CANNOT TAKE THE DAMAGE FOR ANY LENGTH OF TIME. WE HAVE TO REMOVE THE SPARE AND REAR SEATS TO DRIVE SOMEWHAT SAFER. CONTACT WITH THE COMPANY WAS FUTILE.

Seat Belts
Filed May 1, 2003MD

THE SEAT BELT LATCH WHICH HOLDS DOWN A CHILD SAFETY SEAT HAS RELEASED AT LEAST 4 TIMES WITHOUT ANYONE TOUCHING IT.

Air Bags › Frontal › Sensor/Control Module
Filed May 1, 20035,000 milesOR

AIR BAG ALERT LIGHT COMES ON REPEATEDLY WHILE DRIVING AND WHEN DOING SO THE AIR BAG IS NO LONGER FUNCTIONAL. THE DURATION OF THIS EVENT CAN BE FROM TEN SECONDS TO TWENTY MINUTES. HAVE TAKEN IT TO NUMEROUS CHRYSLER DEALERS WHO IN EACH INSTANCE STATE THAT THEY CANNOT DUPLICATE THE PROBLEM. WE HAVE LOST AT A MINIMUM TWENTY DAYS OF TIME THAT THE CAR WAS IN THE SHOP FOR THIS COMPLAINT. THE MOST RECENT WAS VISIT (4/30-5/1/03) AND WERE TOLD THE PROBLEM WAS REPAIRED. NOT SO. THE FIRST TIME THE CAR WAS DRIVEN ON 5/1/03 THE LIGHT AGAIN CAME ON. MY CONCERN IS WITH THE DEALER'S ADVISORY THAT THE AIR BAG IS NOT FUNCTIONING WHEN THE LIGHT IS ON AND THIS COULD RESULT IN A CATASTROPHIC INCIDENT. THE VEHICLE HAS BEEN INSPECTED FOR THIS PROBLEM REPEATEDLY AT VERGER CHRYSLER IN COOS BAY, OREGON AND FISHER CHRYSLER IN YUMA, ARIZONA.

Seat Belts › Rear/Other
Filed Apr 26, 2003FL

I HAVE A 2001 CHRYSLER TOWN AND COUNTRY MINIVAN WITH GEN 3 SEAT BELTS. I JUST HEARD OF THE REPORT AND I AM VERY CONCERNED. *NLM

Fuel System, Gasoline › Storage › Tank Assembly
Filed Apr 23, 2003TX

THERE WAS A QUARTER SIZE HOLE IN THE VEHICLES FUEL TANK WHICH CAUSED FUEL TO LEAK. THE DEALER WAS NOTIFIED BUT COULD NOT EXPLAIN HOW FUEL TANK WAS PUNCTURE. *NLM

Engine and Engine Cooling
Filed Apr 18, 200312,000 milesGA

THE CHECK ENGINE LIGHT ILLUMINATED AND DEALER COULD NOT DIAGNOSE WHY. THE DEALER FIRST SUGGESTED THAT IT WAS DUE TO GAS CAP NOT BEING TIGHTENED ENOUGH, BUT THAT WAS NOT THE CASE. THE VEHICLE HAS BEEN TAKEN TO THE DEALER SIX TIMES BUT THEY COULD NOT DETERMINE THE CAUSE. *NLM

Exterior Lighting › Hazard Flashing Warning Lights
Filed Apr 10, 2003FL

NAR 04/10/2003 THE CONSUMER EXPERIENCED FOUR DIFFERENT OCCASIONS WHERE THE VEHICLE WAS MALFUNCTIONING, THE CHECK ENGINE WOULD FLASH ON AND THE VEHICLE WOULD START SHAKING, AND WOULDN'T MOVE. THE CAR HAS BEEN PLACED IN THE SHOP SEVERAL TIMES AND THE PROBLEM WAS NOT IDENTIFIED UNTIL AFTER THE 4 INCIDENT AND IT WAS DETERMINED THAT THE VEHICLE NEEDED AND ENTIRE TRANSMISSION. THE CONSUMER HAS MADE REPEATED INQUIRES TO THE DEALERSHIP AND STILL NO RESPONSE, THE VEHICLE IS UNSAFE AND CANNOT BE ADEQUATELY REPAIRED. PLEASE GIVE ACCEPTABLE SOLUTION IN REPAIRING VEHICLE. *CB

Structure › Body › Door
Filed Apr 8, 2003IN

ELECTRIC SLIDING SIDE DOOR BECAME IMPOSSIBLE TO OPEN MANUALLY. IT WOULD STILL OPERATE WITH ELECTRIC MOTOR BUT MADE A GRINDING NOISE. IN CASE OF AN ACCIDENT, PASSENGERS IN REAR SEATS WOULD HAVE A HARD TIME OPENING DOOR ANS EXITING VEHICLE. *AK

Seat Belts › Rear/Other
Filed Apr 7, 2003FL

THE SEAT BELT LATCHES (THE GEN 3 LATCHES) IN THE TWO BACK SEATS OF MY 2001 CHRYSLER TOWN AND COUNTRY RELEASE THE BELTS TOO EASILY TO PROTECT CHILDREN AND PASSENGERS IN AN ACCIDENT. MY DAUGHTER'S CARSEAT WAS FOUND UNLATCHED ONE DAY. MY HUSBAND AND I ALWAYS MAKE SURE THE CARSEAT IS IN CORRECTLY AND WE COULD ONLY GUESS THAT THE CARSEAT BECAME UNBELTED AFTER THE VAN WAS BEING VACUUMED OUT AT THE CARWASH. THE EMPLOYEES AT THE CARWASH MUST HAVE BUMPED THE LATCH WITHOUT KNOWING AND THE BELT WAS RELEASED. IT DOESN'T TAKE MUCH OF A BUMP TO THE LATCH FOR IT TO RELEASE THE BELT. BELTS SHOULD NOT RELEASE THAT EASILY. *NLM

Visibility › Windshield Wiper/Washer
Filed Mar 28, 2003MN

THE WINDSHIELD WIPER NOZZLE SPRAYED 1/3 OF THE WAY FROM THE BASE OF THE WINDSHIELD WHICH RESULTED IN POOR VISIBILITY. THE SPRAY NOZZLE ISN'T ADJUSTABLE. *JB SCC

Power Train › Automatic Transmission
Filed Mar 21, 200346,000 milesNC

2001 CHRYSLER TOWN & COUNTRY TRANSMISSION WENT OUT AFTER 46000 MILES CAR COMES WITH A 3 YR 36000 WARRANTY. $2600. TO REPLACE CHRYSLER IS PUTTING THE TRANSMISSION DESIGNED FOR THE 2.2 / 4 CYLINDER VAN IN A 3.8 / 6 CYLINDER VERY POOR DESIGN. THE DEALER SAYS THAT THERE IS A NATION WIDE BACK ORDER ON THEIR TRANSMISSION. A CLASS ACTION SUITE NEEDS TO BE STARTED. *NLM

Structure › Body › Door
Filed Mar 7, 200313,500 milesPA

THE DRIVER SIDE SLIDING DOOR FROZE, AND DID NOT UNLOCK. *JB THE DOOR CANNOT BE OPENED MANUALLY, WITH REMOTE, OR WITH THE AUTO BUTTON. THIS PROBLEM OCCURS AT LEAST ONE TO TWO TIMES PER WEEK. THE DEALER WAS UNABLE TO DUPLICATE. SCC

Visibility › Windshield Wiper/Washer
Filed Mar 6, 2003NY

THE DRIVER SIDE WINDSHIELD WIPER ASSEMBLY BECAME LOOSE DUE TO A LOOSE NUT. *DT *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 26, 200321,500 milesCA

THE ROTORS HAD TO BE REPLACED EVERY 4 MONTHS, WHEN THE BRAKES WERE APPLIED THE VEHICLE VIBRATED.*JB

Engine and Engine Cooling › Cooling System
Filed Feb 18, 2003CA

VEHICLE HAS HAD NUMEROUS PROBLEMS. BRAKE PROBLEMS, W/A VIBRATING/SHAKING OF FRONT OF VEHICLE UPON BRAKING. WAS FIXED BY DEALER TWICE. FRONT HEATED SEATS HAVE STOPPED WORKING: TWICE ON DRIVER SIDE. DEALER FIXED. NOW ON PASSENGER SIDE, DEALER WILL NOT FIX UNDER EXTENDED WARRANTY. COST IS EXPENSIVE TO FIX. ENGINE NOISE PROBLEMS - LOUD WHINING, WITH ROUGH IDLING. HAPPENED W/IN FIRST COUPLE OF MONTH OF OWNERSHIP, DEALER THOUGHT IT WAS THE FAN. REPLACED FAN PARTS. STARTED W/NOISE AND ROUGH-IDYLING AGAIN W/IN A COUPLE OF MONTHS, DEALER COULDN'T FIGURE IT OUT. WENT IN FOR THIRD TIME, DEALER SAID IT WAS THE STEERING FLUID RESEVOIR. DEALER MADE A "MODIFICATION" TO THE FLUID RESEVOIR. NOISE W/ROUGH IDYLLING CAME BACK AGAIN A FEW MONTHS AGO, DEALER SAID IT WAS A HOSE. REPLACED HOSE. PROBLEM IS NOW COMING BACK AGAIN, DEALER IS NOT SURE WHAT IT IS, CURRENTLY PROBLEM IS INTERMITTEN, DEALER CAN'T FIND NOISE UPON CHECKING, NOISE IS MOST APPARENT UPON PERIODS @ HIGHER RATES OF SPEED, DEALER WILL NOT DRIVE AT HIGHER RATE OF SPEED TO TEST. PASSENGER SLIDER DOOR HAS PROBLEM SHIFTING FROM AUTOMATIC MODE TO MANUAL MODE: STAYS IN AUTOMATIC MODE WHEN PERSON TRIES TO MANUALLY OPEN. DEALER WILL NOT FIX UNDER EXTENDED WARRANTY. COST TO FIX IS EXPENSIVE. AIR-CONDITIONER COMPRESSOR IN FOR THIRD REPAIR. AIR-CONDITIONER HAD PRESSURE PROBLEMS, NO COLD AIR COMING OUT, ONLY HOT AIR. WENT TO DEALER TWICE TO BE REPAIRED. DEALER TOLD US THIS IS A COMMON PROBLEM IN WARMER-CLIMATE AREAS, AND PREPARE TO GET USED TO

Service Brakes, Air › Disc › Rotor
Filed Jan 22, 200317,000 milesFL

BRAKES PULSATE VERY BAD SLOWING DOWN ON HIGHWAY, ALSO TWO FRONT TIRES ALMOST BAALD ON BOTH OUTER EDGES. DEALER SAYS TIRES NOT ROTATED ENOUGH,AND BRAKE ROTORS ARE WARPED NOT COVERED

Equipment › Appliance › Air Conditioner
Filed Jan 21, 2003MO

CONSUMER STATED THAT THE CONTROL SWITCHES ARE HARD TO FIND DO TO THE LIGHTNING IN THE VEHICLE. PH

Steering
Filed Jan 8, 2003SC

WHILE TRAVELING ON THE HIGHWAY WITHOUT PRIOR WARNING. WHEN THE CONSUMER IS TURNING THE VEHICLE STEERING COLUMN WILL LOCK UP. PLEASE FILL IN ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS

Electrical System › Wiring › Interior/Under Dash
Filed Jan 3, 200348,000 milesMN

ALL THE INSTRUMENT CONTROLS (INCLUDING THE ODOMETER READING) WERE GOING ALL OVER THE PLACE. FOR EXAMPLE; RPMS WOULD GO FROM 0-3 AND BACK, FUEL WOULD GO FROM E-F AND EVERYWHERE IN BETWEEN, SPEED WOULD FLUCUATE FROM 40-110 ETC. THIS WOULD ALL HAPPEN AT ONCE WITH ALL THE PANELS. TOOK TO DEALER AND COULD NOT FIND PROBLEM AND DIAGNOSTIC TESTING DID NOT REVEAL THAT THERE EVER WAS A PROBLEM. FIVE DAYS LATER SAME EXACT PROBLEM EXCEPT NOW THE TEMPERATURE GAUGE WAS ALSO AFFECTED. STOPPED AT ANOTHER DEALERSHIP AND THEY ALSO COULD NOT DETECT THAT THERE WAS A PROBLEM ALTHOUGH THEY COULD SEE THAT THE DISPLAYS WERE STILL NOT WORKING CORRECTLY. AFTER A CALL TO ENGINEERS THE ONLY THING THEY COULD THINK OF WAS THE INSTRUMENT CLUSTER PANEL WAS DEFECTIVE.

Power Train › Automatic Transmission
Filed Jan 2, 200335,738 milesIL

TRANSMISSION FAILURE AT LESS THAN 36,000 MILES ON CHRYSLER 2001 TOWN AND COUNTRY MINIVAN. HAD TAKEN VEHICLE IN ONE MONTH PRIOR FOR "SLIPPAGE" OF TRANSMISSION. VEHICLE WAS RETURNED WITH NTF. FAILURE WAS CATOSTROPHIC AND TRANSMISSION WILL BE REPLACED WITH REMANUFACTURED TRANSMISSION. AS OF THE DATE OF THIS FILING, HAVE NOT RECEIVED MY CAR BACK FROM DEALERSHIP. WAS FORTUNATE CAR FAILURE OCCURRED WHILE PULLING INTO GAS STATION AFTER A LARGE BANG HAD BEEN HEARD TO DETERMINE CAUSE OF FAILURE.

Steering › Rack and Pinion
Filed Dec 23, 200229,282 milesFL

WHEN THE VEHICLE WAS DRIVEN, THE CONSUMER WAS UNABLE TO TURN THE STEERING WHEEL. THE STEERING WHEEL FELT AS IF IT WERE LOCKING. THE DEALERSHIP INDICATED THAT THE CAUSE WAS DUE TO THE RACK AND PINION. TS SCC

Engine and Engine Cooling
Filed Dec 19, 2002CA

WHILE TRAVELING ON THE HIGHWAY WITHOUT PRIOR WARNING THE VEHICLE SHUT DOWN INTERMITTENTLY. PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS

Seat Belts
Filed Dec 2, 200222,000 milesUT

THE REAR AND MIDDLE VEHICLES' GENERATION THREE SEAT BELT BUCKLE DID NOT STAY BUCKLED. CONSUMER HAD TODDLER IN A CHILD SAFETY SEAT AND THE SEAT BELT BUCKLE CAME UNHOOKED BY THE SLIGHTEST MOVEMENT OF THE PERSON NEXT TO THEM. *PH MANUFACTURE NOTIFIED , BUT NOT WILLING TO DO ANYTHING. THERE IS NO RECALL. *TT

Steering › Steering Wheel/Handle Bar
Filed Nov 18, 2002NC

CONSUMER INDICATED THAT THEIR VEHICLES' STEERING COLUMN IS EXPERIENCING THE DEFECT AS STATES IN RECALL NUMBER 00 V 305 000,BUT VEHICLE YEAR IS NOT PART OF THIS RECALL. PLEASE PROVIDE MORE DETAILS. TS

Electrical System
Filed Nov 5, 2002FL

I JUST HAD THE DRIVER SIDE PASSENGER DOOR MALFUNCTION IN SUCH A WAY THAT THE DOOR COULD NOR BE OPENED MANUALLY, WITH THE REMOTE OR WITH THE POWER BUTTON IN THE CAR. THIS IS AN OBVIOUS SAFETY PROBLEM. GOOD THING I DID NOT HAVE AN ACCIDENT WHERE THE RIGHT SIDE OF THE VAN WAS DAMAGED OR OBSCURED. GOD FORBID A FIRE. AND GUESS WHAT, THE 36000 MILE WARRANTY JUST RAN OUT. AS DID $500 OF MY MONEY. ANOTHER PROBLEM IS WITH THE POWER DOORS AND POWER TRUNK (HATCH). THEY WILL NOT CLOSE PROPERLY. THESE OPENINGS WILL ATTEMPT TO CLOSE, BUT RIGHT BEFORE THEY COMPLETE THE ACTION, THEY REVERSE TO A FULLY OPEN POSITION. THE DEALER CANNOT SEEM TO FIX THE PROBLEM, EVEN AFTER MULTIPLE ATTEMPTS TO CORRECT THE PROBLEM. THEY HAVE HAD MAY VANS IN THEIR SHOP FOR AT LEAST 12 DAYS N THE PAST TWO YEARS TRYING TO FIX THIS PROBLEM. I WILL GIVE THE DEALER SOME CREDIT, AFTER THE LAST VISIT I HAVE NOT HAD THIS PROBLEM. IT ONLY TOOK THE 6-7 VISITS TO GET IT RIGHT. I WONDER IF MY CURRENT PROBLEM HAS ANYTHING TO DO WITH THIS LAST VISIT? *NLM *DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*769303. *AK

Structure › Body › Tailgate
Filed Oct 29, 2002MA

CONSUMER STATED THAT WHILE DRIVING AT 55MPH THE LIFT GATE WINDOW SHATTER WITHOUT WARNING FOR THE SECOND TIME WITH THIN 2-3MONTH. DEALER NOTIFIED TS

Power Train › Automatic TransmissionCrash4 injured
Filed Oct 8, 2002AR

WE HAVE HAD NUMEROUS INTERMITTENT ELECTRICAL PROBLEMS(TACHOMETER QUITS,WINDOW WONT ROLL UP,HEATED SEAT QUIT WORKING,REAR WINDOW WIPER QUIT)THEN ON 9-13-02 THE TRANSMISSION FAILED TWICE WITHIN A FEW MINUTES TIME, THE SECOND TIME RESULTED IN A CAR ACCIDENT WITH INJURIES.

Power Train › Automatic Transmission
Filed Sep 19, 2002GA

WHILE DRIVING 70MPH THE TRANSMISSION FAILED STRANDING THE CONSUMER ON THE SIDE OF THE ROAD FOR AN HOUR. *AK *SCC

Steering › Rack and Pinion
Filed Sep 10, 2002CA

I BROUGHT CAR IN FOR ANALYSIS FOR THE POWER STEERING PROBLEM SEVERAL TIMES WHILE STILL UNDER WARRANTY AND WAS RE-ASSURED THAT I WAS EXPERIENCING NORMAL NOISES. ABOUT A FEW MONTHS LATER WHEN THE CAR WAS NOW NOT UNDER WARRANTY THE RACK AND PINION FAILED. AND UPON PICKING UP THE VEHICLE ON 08/09/2002 I NOTICED THAT THE AIRCONDITIONING WAS NOT WORKING . THEN WAS TOLD THAT NOW THE CONDENSER FOR THE AC HAS NOW FAILED.*AK

Seats › Front Assembly › Recliner1 injured
Filed Sep 10, 2002CA

MIDDLE ROW BUCKET SEATS DO NOT ALWAYS LATCH EASILY. WHEN NOT LOCKED DOWN, THE SEAT SPRINGS FORWARD WHILE DRIVING, CAUSING PASSENGER IN CHILD SAFETY SEAT TO SLAM INTO THE SEAT IN FRONT. MY DAUGHTER'S HEAD WAS SOMEWHAT PROTECTED BY THE "WINGS" ON THE SIDES OF HER CHILD SEAT, BUT HER FOREHEAD SHOWED A MARK FROM THE IMPACT, AND HER MOUTH WAS BLEEDING AS A RESULT OF THE INCIDENT. THE VEHICLE WAS NOT GOING MORE THAN 15 MPH, AND WAS DECELERATING FOR A STOP SIGN AT THE TIME. THE CHILD SAFETY SEAT WAS SECURED WITH THE LATCH SYSTEM, SO THE SEATBELT WAS NOT IN USE.*AK

Steering › Rack and Pinion
Filed Sep 9, 2002CA

I BROUGHT CAR INTO THE DEALERSHIP ON 2 PRIOR OCCASIONS FOR SUSPECT NOISES IN THE FRONT END AND THEY ASSURED ME THIS WAS NORMAL . I CALLED BACK TO REPORT NOISE WAS GETTING LOUDER AND AGAIN I WAS REASSURED THAT THIS WAS NORMAL AND THAT IT WAS NOT GETTING LOUDER.AFTER THE WARRANTY WAS UP THE RACK AND PINNION FAILED THIS WAS PROBABLY THE NOISE I HAVE BEEN HEARING.*AK

Seat Belts › Front › Webbing
Filed Sep 4, 2002SC

THIRD ROW SHOULDER BELT UNLATCHED WHEN DRIVER HAD TO BRAKE HARD. THIS ALLOWED CHILD THAT WAS IN A CHILD SAFETY SEAT TO FLY FORWARD TO THE NEXT ROW OF SEATS IN FRONT. PLEASE DESCRBE DETAILS. *AK

Power Train › Automatic Transmission
Filed Aug 29, 2002NJ

AUTOMATIC TRANSMISSION SLAMS INTO A LOW GEAR WHILE DRIVING DOWN THE ROAD. THIS HAPPENS ONCE THE "IDIOT LIGHT-ENGINE" ILLUMINATES. PART THAT DEALERSHIP WANTED TO REPLACE WAS SOME SORT OF MODULE WHICH THERE WERE NO PARTS FOR. PART IS ON NATIONAL BACK ORDER FROM CHRYSLER CORPORATION. PLEASE DESCRIBE DETAILS. *AK

Visibility › Power Window Devices and Controls3 injured
Filed Aug 20, 2002WV

WHILE DRIVING PASSENGER'S SIDE WINDOW CRACKED AND BLEW IN AND OUT, RESUTLING IN INJURIES TO DRIVER AND PASSENGER.CONTACTED DEALER.*AK CONSUMER STATED THAT INJURIES TO CHILD THAT WAS WHO WAS SITTING IN THE REAR SEAT. *YH

Power Train › Automatic Transmission › Gear Position Indication (prndl)
Filed Aug 5, 2002NC

WHILE SLOWING DOWN GEARS WILL SHIFT FROM DRIVE TO NEUTRAL.CONTACTED DEALER.*AK

Steering › Hydraulic Power Assist System
Filed Aug 4, 2002CA

TOTAL LOSS OF STEERING... MAJOR COMPONENTS EXPOSED TO ROAD ELEMENTS ... POSSIBILITY OF MAJOR ACCIDENT. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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