2018 Chrysler Pacifica complaints

INTERMITTENT STOPPING OF REAR AC/HEATING UNIT.

WHEN WE SHUT THE SLIDING DOOR ELECTRONICLY. IT OPENS BACK UP ON ITS OWN. IT BEEPS AND THEN OPENS AGAIN. SOMETIMES WE SHUT THE DOOR GO IN A STORE AND THE DOOR IS OPEN CAUSE IT JUST OPENS ON ITS OWN.

CAR STOPS FINE AT FIRST BUT IF YOU ARE STOPPED LONG ENOUGH THE BRAKE PEDAL WILL PUSH TOWARDS YOU AND THE CAR WILL BEGIN TO ROLL EVEN WHEN PRESSING HARD ON PEDAL. THIS IS ACCOMPANIED BY A HISSING NOISE. I HAVE TO PLACE THE VEHICLE IN PARK TO STOP. THIS PROBLEM DOESN'T HAPPEN EVERY TIME BUT HAS HAPPENED ABOUT 5 TIMES IN THE LAST 30 DAYS.

HAD A WHEEL ALIGNMENT IT STILL PULLING TO THE SIDE .I DO THINK IT THE CONTROL ARM LOWER ARM,TRAIN AXLE ASSEMBLY AXLE SHAFT. RADIO DOESN'T WORK CORRECT OR WITH BLUETOOTH. IF I GET A CALL IT WON'T GO BACK TO PLAYING THE RADIO OR BLUETOOTH. NEED TO TURN OFF CAR FOR AWHILE AND START AGAIN! BACK CAMERA SOMETIMES BLACKOUT.

MY VAN COMPLETELY SHUT DOWN WHILE DRIVING WITH MY 2 KIDS IN THE CAR AND WOULD NOT START BACK UP. IT WAS NOT FROM THE AUTO START/STOP FEATURE. THE RADIO INTERIOR LIGHTS EVERYTHING SHUT OFF. IT WOULD NOT EVEN ALLOW ME TO GET IT IN N TO PUSH IT. IT WAS VERY SCARY BECAUSE I WAS IN THE MIDDLE OF A HIGHWAY WITH MY CHILDREN. IT IS NOT MY BATTERY, ALTERNATOR, OR STARTER BECAUSE I'VE HAD THEM TESTED. AFTER SPEAKING TO MULTIPLE PEOPLE AND READING ON THE CHRYSLER FORUMS THIS SEEMS TO BE A COMMON ISSUE. IF THIS ISSUE PERSISTS I WILL BE TRADING IT IN FOR A DIFFERENT MAKE AND MODEL. BUMMED BECAUSE I ABSOLUTELY LOVE THIS VAN.

CAR LOOSES POWER AND THEN JOLTS FROM THE BACKEND. IT FEELS LIKE WE HAVE BEEN REAR ENDED. CAR SHUT OFF AT A STOP. HAD TO RESTART. ALL THESE HAVE HAVE HAPPENED OVER 5 TIMES AND WE HAVE ONLY OWNED THE CAR FOR 3 MONTHS. SCARED TO DRIVE THE VEHICLE.

DURING LONG AND SHORT DRIVES VEHICLE RANDOMLY LOCKS THE POWER STEERING. DRIVER THEN HAS TO MANUALLY MANEUVER VEHICLE, WHICH BECAME DIFFICULT FOR DRIVER. HAPPENED MULTIPLE TIMES ON THE INTERSTATE, HAD TO PULL OFF AND THEN STEERING WOULD UNLOCK AND POWER STEERING WOULD COME BACK. FEW MILES IT WOULD DO IT AGAIN.

WHEN TRYING TO ACCELERATE SOMETIME VEHICLE LOSES ALL POWER FOR A BOUT 30 SECONDS BEFORE POWER KICKS IN. IF PULLING OUT ON TO THE ROADWAY, IT CAN BE A VERY SERIOUS SAFETY MATTER. SOMETIMES WHEN PROBLEM IS HAPPENING, VEHICLE WILL SHIFT HARD WHEN POWER KICKS IN(FEELS LIKE YOU HAVE BEEN REAR-ENDED). HAVE HAD THREE DIFFERENT CHRYSLER MECHANICS DRIVE VEHICLE ALL SAYING THEY COULD NOT DUPLICATE PROBLEM AND IS PERFORMING AS IT WAS DESIGNED TO PREFORM. I AM AT THE POINT OF BEING AFRAID OF DRIVING THE VEHICLE, AFRAID I COULD BE IN A SERIOUS ACCIDENT.

THE VAN WAS RUNNING AND I WAS STOPPED IN THE MIDDLE OF AN INTERSECTION, WAITING TO TURN LEFT. A WARNING MESSAGE POPPED UP ON THE DASH--SOMETHING ABOUT THE START/STOP SYSTEM. I RELEASED MY FOOT FROM THE BRAKE SO AS TO CONTINUE THROUGH THE INTERSECTION. INTERIOR AND EXTERIOR LIGHTS REMAINED ON HOWEVER THE VEHICLE WOULD NOT MOVE. I COULD NOT TURN THE SHIFT KNOB OUT OF DRIVE, EVEN AFTER SEVERAL ATTEMPTS. DEPRESSING THE GAS PEDAL HAS NO EFFECT. AT SOME POINT I MAY HAVE PRESSED THE BRAKE AND THEN TURNED THE SHIFT KNOB BACK TO PARK. I WAS THEN ABLE TO RESTART THE VEHICLE AND GET OUT OF THE INTERSECTION. I WAS ABLE TO DRIVE HOME AFTER BUT THE EXPERIENCE WAS DANGEROUS AND FRIGHTENING.

WHILE DRIVING, MY SON, WHO WAS SEATED IN THE PASSENGER SIDE OF THE THIRD ROW, NOTICED THAT HIS CUPHOLDER AREA WAS EXTREMELY HOT. I PULLED OVER AND CONFIRMED. WE DROVE ON AND I TOLD HIM TO CHECK. IT STAYED VERY HOT FOR THE DURATION OF THE DRIVE. AT THE FIRST VISIT THE DEALER SAID THAT THEY ADDED INSULATION BETWEEN THE INTERIOR PANELS AND THE COOLANT LINES IN THE AREA, THOUGH AS AN ENGINEER I UNDERSTOOD THAT SAID INSULATION WOULD DO NOTHING IF IT WERE SQUEEZED TIGHTLY BETWEEN THE PANEL AND THE PIPE. WE NOTICED NO CHANGE AND REPORTED THE PROBLEM TO CHRYSLER, WHO REFUNDED THE VISIT BUT TOOK NO FURTHER ACTION. A REPEAT VISIT TO THE DEALER HAD THEM SAYING THERE WAS LESS THAN FIVE DEGREES DIFFERENCE BETWEEN THE HOT SPOT AND THE SURROUNDING AREA. I USED MY INFRARED THERMOMETER TO PROVE THAT THE SECTION OF THE INTERIOR PANEL IS OVER 130 DEGREES WHEREAS THE SURROUNDING PANEL IS ABOUT 65. YOU CAN SEE THIS IN THE VIDEO I LINK TO BELOW. THIS IS A SAFETY ISSUE, AS SECOND DEGREE BURNS CAN RESULT FROM TEMPERATURES THAT HIGH, AND IT COULD START A FIRE. REPEATED ATTEMPTS TO CONTACT CHRYSLER WERE IGNORED. HTTPS://YOUTU.BE/GTBECZ5CHTG

WHILE I AM AT A QUICK STOP - STOP SIGN, ROTARY, LIGHT, INTERSECTION - MY VEHICLE WILL SHUT OFF WITHOUT WARNING, CAUSING ME TO HAVE TO PUT THE CAR INTO PARK, RESTART, AND PUT THE CAR BACK INTO DRIVE BEFORE I AM ABLE TO CONTINUE IN MOTION. THIS CAUSES ME TO STALL FOR 30 SECONDS - 1 MINUTE WITH TRAFFIC PILING UP BEHIND ME.

THE ENGINE WOULD NOT TURN, THERE WAS NO WARNING SIGN OF CHECK ENGINE FOR THAT DAY AND FOR BEING A CERTIFIED PRE-USED VEHICLE THERE SHOULD BE WARRANTY FOR ELECTRICAL AND THE TRANSMISSION.

ON DRIVER SIDE TIRE I HEAR A POPPING OR GRINDING SOUND WHEN I TURN AND SOUNDS LIKE MY BALL JOINT POPPING

I'M ON MY 3RD RADIO FOR THE 2018 PACIFICA THAT I BOUGHT NEW LESS THAN 2 YEARS AGO AND THE RADIO WAS NOT ACTIVATED WHEN IT WAS INSTALLED ON 1/8/21 THEREFORE NO EMERGENCY SERVICES WILL WORK. I HAVE CONTACTED THE DEALERSHIP MULTIPLE TIMES WITHOUT REPLY. I HAVE CONTACTED MY UCONNECT CASE MANAGER SIX TIMES BY EMAIL AND LEFT A VOICEMAIL. I HAVE CONTACTED THE CORPORATE WEBPAGE AND WAS DIRECTED BACK TO MY CASE MANAGER. GUARDIAN SERVICES CLAIM THE RADIO IS NOT ASSOCIATED WITH MY VIN SO THERE IS NOTHING THEY CAN DO. IN ADDITION TO THE 911 BASIC EMERGENCY SERVICES, I PAID $250 IN MARCH FOR THE ENHANCED GUARDIAN SERVICES, HOWEVER SINCE THE INITIAL RADIO FAILURE IN JULY, THOSE SERVICES HAVE NOT WORKED FOR ANY LENGTH OF TIME. NO ONE WILL TAKE RESPONSIBILITY FOR THIS ISSUE. IF A CELL PHONE PROVIDER HAS TO OVERNIGHT A PHONE DUE TO LIABILITY IN AN EMERGENCY, SHOULDN'T A VEHICLE MANUFACTURER DO SOMETHING?

THE VEHICLE STALLED IN THE MIDDLE OF A CITY INTERSECTION. I WAS AT A FULL STOP AT A STOPLIGHT, THEN WHEN THE LIGHT TURNED GREEN, I PROCEEDED FORWARD INTO THE INTERSECTION. AFTER PULLING INTO THE INTERSECTION, THE VAN STALLED. I HAD TO PUT THE VEHICLE INTO "P" PARK AND THEN RESTART THE VEHICLE. OUR FAMILY WAS IN THE VEHICLE AND HAD A NEAR MISS WITH ONCOMING TRAFFIC.

TOUCH SCREEN IS NOT TURNING ON. I HAVE STARTED MY VEHICLE A FEW DIFFERENT TIMES HOPING WILL COME BACK ON, BUT NO LUCK. UNABLE TO GET TO ANY OF THE FUNCTIONS INCLUDING BACKUP CAME DOES NOT COME ON WITH IS A SAFETY ISSUE IN ACCORDANCE, "THE U.S. NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION ANNOUNCED THAT IT WOULD REQUIRE ALL AUTOMOBILES SOLD IN THE UNITED STATES BUILT BEGINNING IN MAY 2018 TO INCLUDE BACKUP CAMERAS." UNABLE TO USE ANY OF THE CLIMATE CONTROLS, HEATED SEATS OR VENTED SEATS, RADIO, UCONNECT ETC.. ALL FEATURES UNABLE TO USE DO TO BLACK SCREEN. THIS VEHICLE HAS BEEN TO THE DEALERSHIP MULTIPLE TIMES WITH MULTIPLE SCREEN SWAPS AND CONTINUES TO HAPPEN. I WAS TOLD BY THE DEALERSHIP HUMIDITY CAUSES THE SCREEN TO GO BLACK OR NOT WORK. I ADDITION, I HAVE NOTIFIED THE DEALERSHIP WHEN CHANGING OUT THE SCREEN PLEASE CHANGE ALL WIRING HARNESS. I DO NOT KNOW IF THIS WAS EVER COMPLETED OR NOT. THERE IS A SHORT SOMEWHERE AND WITHOUT BACK UP CAM WORKING IT IS A MAJOR SAFETY ISSUE. I WILL BE DRIVING AND THE SCREEN WILL GO BLANK. THIS HAS BEEN ON GOING FOR OVER A YEAR SINCE 2019

VERY FREQUENTLY THE UTHEATER APPLICATION WILL NOT WORK AFTER SHUTTING VAN OFF AND RESTARTING. WE HAVE GONE THROUGH 1 BATTERY A YEAR EVEN THOUGH IT IS SUPPOSED TO HAVE A 5 YEAR LIFE. AFTER STOPPING AT A RED LIGHT THE AUTO START/STOP CAUSES THE VAN TO DIE. I HAD TO COMPLETELY RESTART THE VAN. OUT OF NOWHERE DRIVING HOME DOING ABOUT 50 MPH IT FLASHED A LOW BATTERY ALERT THEN DIED WITHIN 2 MINUTES WHILE DRIVING. THANK GOD I WAS ONLY A BLOCK FROM HOME AND IT WAS DOWNHILL. MY VAN JUST HAD THE BATTERY REPLACED AGAIN AND AGAIN WON'T START. THIS BATTERY IS 2 WEEKS OLD. I HAD TURNED OFF THE AUTO START/STOP AS DIRECTED BY MY DEALERSHIP AND IT CONTINUES TO DRAIN BATTERIES. AFTER DOING RESEARCH I FOUND ABOUT 100 CASES WITH THE SAME ISSUES. IF I WOULD HAVE STILL BE ON THE HIGHWAY WHEN IT DIED I COULD HAVE BEEN HIT. THIS HAS HAPPENED ABOUT A DOZEN OR MORE TIMES IN THE YEAR AND A HALF WE HAVE HAD THE VAN. THE FIRST TIME THE BATTERY DIED WAS LESS THAN 2 MONTHS AFTER PURCHASING THE VAN. NEW BATTERY WAS PUT IN AT REQUEST AT PURCHASE. DIED AFTER GOING MAYBE 20 MILES AN HOUR.

RADIO TURNS OFF AND REBOOTS ITSELF IN THE MIDDLE OF MUSIC, MOVIE, NAVIGATION, ETC.

THE VEHICLE STALLS AND HAS TROUBLE STARTING AT TIMES, THE STEERING PULLS AND CAUSED 1 ACCIDENT AND ALMOST CAUSED 2 MORE ACCIDENTS, SLIDING DOOR DOESN'T OPEN WITH KEY FOB OR PUSH BUTTON IN VEHICLE AT TIMES. BROUGHT TO DEALER 2 TIMES FOR ISSUES TO DATE. THERE R RECALLS FOR THESE ISSUES BUT NOT FOR MY SPECIFIC VAN. IT'S AFFECTING MORE THAN TH ONE LISTED FOR RECALLS

WHILE I WAS DRIVING DOWN THE ROAD, WITH MY CHILDREN IN THE CAR, MY POWER STEERING SUDDENLY WENT OUT. IT SAID, "POWER STEERING UNAVAILABLE" ON THE DASHBOARD. THANK GOD THERE WAS NOT A CAR WAITING TO TURN ON THE ROAD I TURNED ONTO BECAUSE I PROBABLY WOULD HAVE CRASHED INTO THEM. IT TOOK ALL MY MIGHT TO TURN THE CAR ONTO THE NEIGHBORHOOD STREET. ALSO SOMETIMES THE SLIDING DOORS TO THE VAN PICK AND CHOOSE WHEN THEY WANT TO OPEN.

THE POWER STEERING IS GOING IN AND OUT, BOTH WITH WARNING LIGHT AND LOSS OF POWER STEERING. THIS HAS HAPPENED AT VARIOUS SPEEDS AND CONDITIONS AND IS VERY DANGEROUS, NOT ONLY WHEN STEERING GOES OUT, BUT WITH THE SUDDENNESS OF IT COMING BACK ON. IT CAN DO IT SEVERAL TIMES IN JUST A FEW MINUTES OF DRIVING AND WORRIES ME ABOUT TRANSPORTING MY CHILDREN, BUT THIS IS OUR ONLY VEHICLE.

MY 2018 CHRYSLER PACIFICA CONTINUES TO STALL WHILE THE CAR IS IN MOTION ON THE STREET. THE LAST TWO OCCURRENCES HAPPENED WHEN THE CAR WAS MOVING AT 25MPH OR HIGHER WITH MY FOOT ON THE GAS PEDAL. THIS PROBLEM OCCURRED PRIOR TO THE FCA V53 RECALL BEING ISSUED, AND HAS PERSISTED EVEN AFTER TAKING THE CAR IN TO BE FIXED UNDER THE RECALL. IT SEEMS TO HAPPEN MOST OFTEN IN THE FIRST 15 MINUTES OF OPERATING THE CAR, AND ESPECIALLY IF I HAVE GONE ABOVE 30 MILES AN HOUR AND THEN DECELERATE (LIKE APPROACHING A LIGHT). THE CAR WILL LURCH, SHUT OFF, ALL THE INDICATOR LIGHTS WILL COME ON, AND THEN 'START/STOP REQUIRED' WILL APPEAR ON THE DASHBOARD. THE CAR ALWAYS SHUTS OFF WHILE IN THE "DRIVE" POSITION. SOMETIMES I AM ABLE TO REMEDY THE STALLING QUICKLY, AND SOMETIMES IT TAKES MORE THAN THREE TRIES. ONE OR MORE FUNCTIONS OF THE VEHICLE IS ALWAYS "UNAVAILABLE" AFTER THIS OCCURS. THE SUDDEN STOPPING HAS ALWAYS BEEN TERRIFYING AND UNEXPECTED. ON THE LAST TWO OCCASIONS (WITHIN A WEEK OF ONE ANOTHER), I HAVE COME VERY CLOSE TO BEING REAR-ENDED WITH THREE BABIES IN THE BACK SEAT OF MY CAR. I HAVE TRIED REACHING OUT TO CHRYSLER CUSTOMER SERVICE TO NO AVAIL. THE REPS HAVE STATED THAT I MUST RETURN THE CAR TO THE DEALERSHIP WHERE THE V53 RECALL WAS PERFORMED BUT THAT DEALERSHIP HAS GONE OUT OF BUSINESS AND I AM LEFT WITHOUT A REMEDY. I AM ALSO CONCERNED THAT CHRYSLER IS WELL AWARE OF THIS PROBLEM PERSISTING EVEN AFTER THE RECALL AND HAS NOT REMEDIED THE SITUATION. I AM TERRIFIED THAT A VERY BAD ACC

NUMBER OF INCIDENTS PERTAINING TO STOP AND START SYSTEM. MY WIFE WAS DRIVING OUR KIDS TO THE STORE WHEN COMING TO A STOP (STATIONARY) THE START AND STOP SYSTEM CUT OFF DEAD STOPPING (STATIONARY) US RESULTING IN ALMOST GETTING INTO AN ACCIDENT. SECOND TIME WE WERE COMING HOME AND STOPPED (MOTION TO STATIONERY) AS NORMAL AND THE SYSTEM JERKED AND STOPPED WOULD NOT RE START, TURNING THE VAN ON AND OFF VAN STARTED AGAIN AND THE CAR BEHIND US WAS TRAVELING REGULAR SPEED LUCKILY SWERVED AND MISSED UP AND THIS HAPPENED A FEW MORE TIME DURING THE PERIOD FROM OWING THIS VEHICLE TILL NOW. (LESS THAN A YEAR) TOTAL OF 6 OR MORE TIMES ALL THE EVENTS THAT HAVE HAPPENED THE VAN WAS IN MOTION COMING TO A STOP THEN STATIONARY AT A STOPLIGHT.

AUTO START AND STOP

THE BACK UP CAMERA ONLY WORKS INTERMITTENTLY. SOMETIMES THE SCREENS FLICKERS AS IF IT IS SHORTENING OUT. OTHER TIMES THE SCREEN FREEZES, DISPLAYING THE INITIAL SCENE BEHIND THE VEHICLE FOR THE DURATION OF THE VEHICLE BEING IN REVERSE. SOMETIMES THE SCREEN IS BLANK WITH ONLY THE GUIDING LINES VISIBLE AND OTHER TIMES IT IS COMPLETELY BLANK WITH A STATEMENT AT THE TOP STATING THE BACK UP CAMERA IS UNAVAILABLE. THIS IS A MAJOR CONCERN FOR US DUE TO HAVING SMALL CHILDREN, GOING TO THE SCHOOL, PLAYGROUND, ETC. THE DEALERSHIP SAID THEY COULD REPLACE THE CAMERA FOR $400 BUT THE ISSUE SEEMS TO BE A SHORT IN THE WIRING SOMEWHERE. AS THE CAMERA SOMETIMES WORKS. ONE OF THE PICTURES ATTACHED SHOW THE CAMERA FROZEN WITH A WHITE VEHICLE ON THE BACK UP SCREEN. THE WHITE VEHICLE THAT IS DISPLAYED IS ACTUALLY IN FRONT OF THE VAN AT THE TIME OF THE PICTURE. THIS IS A SCREEN SHOT FROM A VIDEO.

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS JUMP STARTED AND MOVED OFF OF THE ROADWAY HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO MICHIANA CHRYSLER DODGE JEEP RAM FIAT (120 W MCKINLEY AVE, MISHAWAKA, IN 46545) WHERE THE VEHICLE WAS DIAGNOSED WITH AN AUXILIARY BATTERY FAILURE. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

DRIVING ON MAJOR HIGHWAY AT 70 MPH, CAR SUDDENLY LOST POWER WITH NO WARNING OTHER THAN A MESSAGE ON DASH 'PARKING BRAKE MAY TEMPORARILY BE UNAVAILABLE', CAR DID NOT SHUT OFF BUT GAS PEDAL UNRESPONSIVE. PULLED OVER, TURNED OFF CAR, RESTARTED, PUT IN DRIVE, CAR DID NOT MOVE. NEW MESSAGE: SERVICE TRANS, PRESS BRAKE WHEN STOPPED, KEY OFF ENGINE TO ENGAGE PARK. PREVIOUS TWO DAYS, HAD TROUBLE ,TOOK 4 TRY'S TO START CAR FROM KEY FOB. CAR HAS 30391 MILES, I HAVE OWNED IT 2 MONTHS. HAD TO BE TOWED TO DEALERSHIP.

ON FOUR OCCASIONS, I STARTED THE VAN AND IT IMMEDIATELY BECAME LOCKED IN PARK MODE WITH A NOTICE ABOUT ELECTRONIC STABILITY CONTROL ISSUES. YOU CAN'T TURN OFF THE VEHICLE OR TAKE IT OUT OF PARK. CHRYSLER IS BUYING BACK THE VEHICLE BECAUSE THEY CAN'T FIX IT.

I HAVE TAKEN MY CAR TO THE DEALERSHIP SEVERAL TIMES FOR THE AUTO START STOP. THEY REPLACED BOTH BATTERIES. THE CHECK ENGINE LIGHT CAME ON (IT WAS FLASHING SO HAD IT TOWED) AND THEY SAID IT WAS A PISTON MISFIRING. PAID $900 TO HAVE IT FIXED. TWO DAYS LATER, THE CHECK ENGINE LIGHT COMES ON AGAIN. AFTER WEEKS OF DIAGNOSIS THE ISSUE, WITH DETROIT'S HELP, THEY SAID IT WAS BLOW HEAD CYLINDER. I WAS WELL OVER THE WARRANTY SO I HAD TO PAY FOR NEW ENGINE. GET THIS, THE NEW ENGINE WARRANTY IS FOR 3 YEARS 100K MILES SO IT WOULD HAVE BEEN COVERED UNDER WARRANTY IF THEY DIDN'T CHANGE THE WARRANTY IN 2016.

MY VAN ON MULTIPLE OCCASSION HAS STALLED IN THE MIDDLE OF CITY INTERSECTIONS. WHILE DRIVING MY CAR WILL HAVE AN ELECTRICAL MELTDOWN. ALL DIFFERENT WARNING MESSAGES WILL APPEAR ON DASH, WARNING DINGS WILL GO OFF, MY WIPERS WILL GO ON WITHOUT ME TURNING THEM ON, WHEN I PUSH THE GAS IT WILL NOT DRIVE. ON ONE OCCASION THE CAR ACCELERATED WITHOUT PRESSING THE GAS OR IF THE GAS WAS PRESSED IT WOULD ACCELERATE MORE THAN THE PEDAL WAS BEING PRESSED. ALL MY BUTTONS ON MY DASH INCLUDING A/C, AUTO START, BACK UP CAMERA/SENSORS WILL NOT RESPOND. ITS AS THOUGH MY CAR JUST DIES. THIS OCCURRENCE HAS NO COMMON SCENARIO THAT BRINGS ON THE MALFUNCTION. I 'VE HAD TIMES WHEN IT MALFUNCTIONED WEEKS APART AND THIS LAST OCCURRENCE IT WAS A YEAR IN BETWEEN OCCURRENCES. I WAS TOLD ON A CHRYSLER FORUM TO CHECK MY PCM. MY BATTERIES HAVE BEEN TESTED AND PASSED. I CURRENTLY DO NOT HAVE MY AUX BATTERY INSTALLED AS I DO NOT WANT/LIKE MY AUTOSTART FEATURE. THIS ACCIDENT OCCURRED ALL 5 TIMES WITH MY AUX BATTERY INSTALLED. MY DEALERSHIP SAID "TOO MANY ELECTRICAL PARTS TO CHECK" AND "WE CANT DUPLICATE THE PROBLEM/GET ERROR CODE TO DIAGNOSE SO TAKE THE VAN BACK TILL IT HAPPENS AGAIN AND CALL US WHILE ITS HAPPENING AND DRIVE IT IN". FIRST ITS UNSAFE AND UNPREDICTABLE. I HAVE TRIED GETTING THIS FIXED AND THEY CAN'T EVEN/WONT FIX IT OR BUY IT BACK. NO LEMON LAW AS I AM SECOND OWNER, NOT PURCHASED NEW AND THE PROBLEMS STARTED HAPPENING AT 34000 MILES RIGHT BEFORE WARRANTY EXPIRED. THIS VEHICLE IS UNSAFE AND CHRYSLE

I PLACED MY VEHICLE IN REVERSE TO BACK OUT OF A PARKING SPOT. THE REAR CAMERA ACTIVATED AS NORMAL. I COMPLETED BACKING OUT AND PLACED THE VEHICLE IN DRIVE. THE REAR CAMERA DID NOT DISENGAGE AND REMAINED ON. I PULLED THE VEHICLE OVER INTO ANOTHER PARKING SPACE SO AS TO EXAMINE THE SCREEN. THERE WAS AN "X" IN THE UPPER RIGHT HAND CORNER OF THE SCREEN SO I PUSHED THE X AS IT IS A TOUCH SCREEN. NO JOY. I TURNED THE VEHICLE OFF AND SAT FOR ABOUT 3 MINUTES, THEN I RESTARTED THE VEHICLE. THE REAR CAMERA WAS STILL IN OPERATION WHILE I SAT IN PARK AND THE CAR IDLED. I ATTEMPTED TO POWER OFF THE SCREEN BY DEPRESSING THE RADIO POWER BUTTON, BUT IT ALSO YIELDED NO RESULTS. I ELECTED TO DRIVE THE VEHICLE HOME AS OPPOSED TO PAYING FOR A TOW, AND AS I DROVE, THE SCREEN WOULD TRANSFER TO A BLUE SCREEN AS I REACHED A CERTAIN SPEED, AND THEN REVERT BACK TO THE CAMERA VIEW AS I SLOWED BELOW THAT SPEED. THE SPEED VARIANT WAS APPROXIMATELY 20 MPH. AS THE BLUE SCREEN APPEARED THE WORDS "REAR CAMERA NOT AVAILABLE AT THIS TIME" APPEARED ON THE SCREEN AT THE TOP. I AGAIN TRIED TO PRESS THE "X" WHICH APPEARED IN THE UPPER RIGHT HAND CORNER TO ALLEVIATE THE SITUATION TO NO AVAIL. UPON RETURNING HOME I EXITED THE VEHICLE AND PROCEEDED TO GOOGLE RECALLS FOR 2018 CHRYSLER PACIFICA'S. I FOUND THAT A RECALL WAS IN PLACE FOR JUST THE EXPERIENCE I HAD WITH THE CAMERA. I CONTACTED MY LOCAL DEALERSHIP WHO TOLD ME MY VIN NUMBER REFLECTS NO RECALLS. I CALLED CHRYSLER AT 1-800-334-9200 AND THEY TOO STATED MY VEHIC

FAILURE OF THE AUXILIARY BATTERY OPERATING THE AUTO START/STOP SYSTEM WHILE DRIVING CAUSING THE VEHICLE TO STALL AT A STOP.

FUEL PRESSURE SENSOR BAD, FUEL LEAKING, FIRES

AN ERROR ABOUT THE SHIFT CONTROL CAME ON IN THE MIDDLE OF DRIVING. AT A STOP LIGHT, THE CAR'S EMERGENCY BRAKE CAME ON AND WOULDN'T ENGAGE, RENDERING THE CAR UNDRIVABLE. I SHUT THE CAR OFF AS INSTRUCTED BUT THE SAME MESSAGE APPEARED AND I COULD NOT DISENGAGE THE EMERGENCY BRAKE TO MOVE THE VEHICLE.

ON EVEN MINOR DECLINES, THE VAN GAINS SPEED WELL PAST ACCEPTABLE LIMITS WHILE CRUISE CONTROL IS ENGAGED. I HAVE HAD TO BRAKE TO DISENGAGE THE CRUISE CONTROL WHEN IT PASSES 10 MPH OVER THE SET SPEED. MY 2011 CHRYSLER TOWN & COUNTRY DID NOT HAVE THIS PROBLEM, SO NOT SURE WHY A NEWER MODEL VEHICLE DOES. IT DOES NOT EXPLICITLY ACCELERATE BUT IT DOES NOT BRAKE TO MAINTAIN CRUISING SPEEDS ON EVEN SLIGHTLY GRADED DOWNHILL SLOPES. THE LONGER THE SLOPE, THE WORSE THE EFFECT.

START/STOP INDICATOR COMES ON AND VAN WILL SOME TIMES JUST SHUT OFF WHILE DRIVING OR WHILE STATIONARY. DEALERSHIPS HAVE REPLACED THE BATTERIES MAIN AND ESS BATTERY 4 TIMES IN 3 YEARS AND PROBLEM CONTINUES TO PERSIST. DATES OF OCCURRENCE, (STATIONARY) MARCH 9, 2018 (CAME OFF THE LOT WITH TWO DEAD BATTERIES), (STATIONARY) ANOTHER TIME DATE UNKNOWN, (MOVING CITY STREETS & STATIONARY) DECEMBER 5-12, 2019, AND (BOTH MOVING HIGHWAY & CITY STREET & STATIONARY) SEPTEMBER 7-15, 2020. (INCIDENT INFORMATION BELOW IS OF ONE OF THE MANY INCIDENTS. NO CRASHES EVERY, THE TIMES IT STOPPED WHILE DRIVING ON CITY STREETS, I WAS ABLE TO MOVE OVER OR GET IT STARTED AGAIN BEFORE AN INCIDENT OCCURRED. ALL EVENT WHERE UNDER 50 MPH, AND BETWEEN 0 MILES AND 36550 MILES ON THE VEHICLE.

VEHICLE WAS PURCHASED NEW IN MARCH 2019 OFF THE SHOWROOM FLOOR FROM A DEALER IN MORTON, IL. IT HAD RADIO PROBLEMS FROM THE BEGINNING AND WAS NOTED ON MY FIRST SERVICE VISIT 6/4/19. THE RADIO WOULD FREEZE ON THE LOADING SCREEN AND NEVER OPERATE. I WAS TOLD TO WAIT FOR SOFTWARE UPDATES REGARDLESS OF THE AMOUNT OF PICTURES AND VIDEOS I SHOWED THE TEAM MEMBERS OF WHAT WAS GOING ON WITH THE RADIO FREEZING AND REBOOTING, NOT TO MENTION THE WI-FI ISSUES. FAST FORWARD TO JULY OF THIS YEAR AND THE WHOLE RADIO AND ASSOCIATED SAFETY FEATURES WENT OUT. I WAS DRIVING 1,000 MILES FROM MY NEW HOUSE IN NC BACK TO IL FOR A VISIT AND 90 MINUTES INTO THE DRIVE THE RADIO AND CLIMATE CONTROLS ALL WENT OUT. I WAS THEN DRIVING IN THE RAIN, IN THE MOUNTAINS, WITHOUT A WAY TO DEFOG MY WINDSHIELD. I'M VERY FAMILIAR WILL PULLING THE FUSE TO RESET THE RADIO (AS NOTED IN OTHER SERVICE VISITS), BUT EVEN THAT DIDN'T FIX IT THIS TIME. FOR MUCH OF THE DRIVE I HAD HEAT INSTEAD OF AC IN THE DRIVER'S AREA. CAMERAS WERE NOT FUNCTIONAL DURING THIS TIME AND THE LANE ASSIST AND CROSS TRAFFIC ALERT WAS INTERMITTENT. I ARRIVED TO CENTRAL IL LATE AT NIGHT ON THURSDAY, JULY 23RD, NOW 600 MILES OUTSIDE THE 36K WARRANTY. I BROUGHT THE VEHICLE IN TO PULL CODES ON FRIDAY, AS INSTRUCTED. I WAS TOLD NO ONE COULD HELP ME AT THAT POINT AND TO JUST COME FOR MY OIL CHANGE ON THE 29TH. ON THE 29TH, MY COMMENT ON THE RADIO WASN'T EVEN ACKNOWLEDGE BY THE SERVICE REP AND THERE ARE NO NOTES ON THE SERVICE RECEIPT ABOUT IT. ON FRIDAY,

BATTERY FAILURE OF BOTH BATTERIES WITH ANY ADVANCED WARNING VIA ICON IN THE DASHBOARD. I WAS ON AN EXIT RAMP OFF A BUST PARKWAY WITH HUSBAND, DAUGHTER, AND 2 GRANDDAUGHTERS IN THE CAR. MY HUSBAND AND I ARE SENIORS. DEAD CAR. HAZARDS DIDN'T EVEN WORK. KIDS CLIMBED OVER THE SEATS TO GET OUT THE FRONT DOOR. SLIDING DOORS DIDN'T WORK. SCARY OCCURRENCE. COULD HAVE BEEN FAR WORSE IF I WAS GOING 60MPH ON THE PARKWAY. CAR WAS ULTIMATELY TOWED TO THE DEALER. THEY TOLD ME I NEEDE TO GET NEW BATTERIES EVERY 2 TO TWO AND A HALF YEARS. THAT'S A SHORT LIFE FOR A BATTERY. CHRYSLER MUST USE JUNKY BATTERIES.

SINCE I LEASED THE VEHICLE, THE SCREEN OF THE RADIO DON'T WORK PROPERLY, THE AUTOMATIC DOORS SOMETIMES DON'T WORK, THE AUTOMATIC DOORS LOCK DON'T WORK PROPERLY EITHER AND THE TRANSMISSION DO A HARSH KICK. I HAVE BEEN REPORTING TO CHRYSLER THE CONDITIONS AND MALFUNCTIONS OF THE VEHICLE AND THEY HAVE NEVER FIXED, ALWAYS SAYS THAT EVERYTHING IS OK. I HAVE TO DRIVE AND PAY A LEMON CAR WITH NO REMEDY. EVERY TIME THAT I DRIVE MY CAR ON THE HIGHWAY, THE TRANSMISSION HAVE ISSUES, AND ALSO WHEN I DRIVE MY CAR AND I NEED TO USE THE CAMERA TO SEE THE BACK OF THE STREET, THE SCREEN DOESN'T WORK.

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE APPROACHING A STOP SIGN, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD BUT THE VEHICLE FAILED TO COME TO A STOP. THE VEHICLE KEPT DRIVING AND SUDDENLY MADE A STOP ALONG WITH A JERK BUT NO WARNING LIGHTS ILLUMINATED. THE CONTACT CALLED THE PEARL CHRYSLER JEEP DODGE RAM DEALER AND SCHEDULED AN APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,300.

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED TO 76 MPH. THE CONTACT STATED AFTER TURNING OFF CRUISE-CONTROL THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE CONTACT STATED AN UNKNOWN DEALER WAS CONTACTED TO SCHEDULE AN APPOINTMENT FOR THE REPAIRS. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 27,200.

I HAVE TAKEN MY VEHICLE TO THE DEALERSHIP TWICE BECAUSE THE AUTOMATIC START STOP SYSTEM FAILED TO WORK. I PICKED IT UP LAST NIGHT. I STOPPED IN A LEFT HAND TURN LANE. THE ENGINE STOPPED. WHEN I TOOK MY FOOT OFF THE BRAKE NOTHING HAPPENED. IT DID NOT RESTART. I HAD TO PUT THE CAR IN PARK AND COMPLETELY RESTART THE ENGINE TO GET IT TO COME ON. LUCKILY I WAS NOT IN A DANGEROUS POINT IN THE INTERSECTION WHEN THIS HAPPENED. I WAS ON A MAJOR US HIGHWAY AT A VERY BUSY INTERSECTION WAITING TO TURN AS THE FRONT CAR IN THE TURNING LANE WHEN THIS HAPPENED. THE PERSON BEHIND ME ALMOST HIT ME ANTICIPATING TO GO WHEN THE LIGHT TURNED GREEN.

I WAS DRIVING NEAR MY HOME AT 20MPH WHEN CAR CAME TO A DEAD STOP. IT FELT LIKE THE BOTTOM OF CAR HAD FALLEN. I TURNED OFF CAR AND RESTARTED IT TO SEE IF IT WOULD MOVE. IT WOULDN'T. I CALLEDAAA AND IT WAS TOWED TO AN AUTO SERVICE. IT WAS TRANSFERRED TO POMPEY AUTO GROUP IN SCRANTON, PA. HAD MY HUSBAND BEEN DRIVING THIS VEHICLE ON MAJOR HIGHWAYS FOR HIS JOB AT A HIGHER RATE OF SPEED, IT COULD'VE BEEN CATASTROPHIC. LUCKILY IT HAPPENED TO ME AS I WAS NOT TRANSPORTING MY GRANDCHILDREN AND I WAS CLOSE TO HOME. THINKING BACK MONTHS EARLIER, I RECALLED THAT ON MANY OCCASIONS, AS WE WERE BACKING OUT OF OUR DRIVEWAY, WE WOULD HEAR A GRINDING NOISE. IT WAS MENTIONED TO SEVERAL REPAIRMEN , INCLUDING AUTHORIZED CHRYSLER SERVICEMEN, AND NO ONE SUPPOSEDLY FOUND ANY ISSUES. BY THE WAY, BACK IN SEPTEMBER OF 2019, WE ALSO HAD A PROBLEM WITH THE BATTERY THAT CONTROLS THE ENGAGEMENT IN THE PARK POSITION. WE HAVE DOCUMENTATION FOR BOTH ISSUES, SHOULD YOU NEED FURTHER INFORMATION. INDEED, BOTH ISSUES ARE SAFETY ISSUES AND BOTH COULD CAUSE DEATHS IF THEY ARE NOT IMMEDIATELY SOLVED. THE ISSUE W/ THE BATTERY PARK POSITION ENGAGEMENT OCCURRED WHILE THE CAR WAS STOPPED ON A MAJOR HIGHWAY IN NJ. THE LAST PROBLEM OCCURRED ON A CITY STREET ON JULY 30, 2020.

PASSENGER SLIDING DOOR DOES NOT OPEN AND CLOSE ALL THE WAY

SLIDING DOORS WILL NOT CLOSE PROPERLY. ONCE THE BUTTON TO CLOSE IS PRESSED, DOOR WILL TRY TO CLOSE, AS SOON AS IT TOUCHES THE LATCH, THREE BEEPS WILL SOUND AND DOOR WILL OPEN BACK RIGHT AWAY AS IF SOMETHING IS JAMMED. THIS WILL OCCUR 3 TO 5 TIMES BEFORE THE DOOR CLOSES COMPLETELY. VEHICLE IS STATIONARY ON A LEVEL ROAD. DOOR MODULE UPDATE IS RECOMMENDED BY DEALER. I DONT THINK CUSTOMERS SHOULD PAY FOR THESE PROBLEMS.

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND SHIFTING FROM SECOND TO THIRD GEAR, WITHOUT WARNING, THE VEHICLE JERKED BACKWARD THEN FORWARD WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THREE SEPARATE CHRYSLER DEALERS; ORLANDO DODGE CHRYSLER JEEP RAM (4101 W COLONIAL DR, ORLANDO, FL 32808), AIRPORT CHRYSLER DODGE JEEP RAM (5751 EAGLE VAIL DRIVE, ORLANDO, FL 32822) AND CENTRAL FLORIDA CHRYSLER DODGE JEEP RAM (8675 COMMODITY CIR, ORLANDO, FL 32819) HOWEVER, THE MECHANICS WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE REFERRED THE CONTACT BACK TO THE DEALERS. NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT'S DAUGHTER PULLED OVER TO THE SIDE OF THE ROAD TO RESTART THE VEHICLE HOWEVER, THE VEHICLE FAILED EXCEED 10 MPH. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER BUT WAS NOT DIAGNOSED NOR REPAIRED. THE DEALER OFFERED NO ADDITIONAL ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.

ROAD VIBRATION CAUSES THE SPEEDOMETER GAUGE TO ROTATE IN THE DASH SO THE CORRECT SPEED IS NOT DISPLAYED. IT HAS TURNED SO FAR THAT THE NEEDLE IS NOW STUCK ON 40 MPH. THIS ALSO PREVENTS YOU FROM SEEING THE DASH INDICATOR LIGHTS. *TR

ON MAY 1, 2020, I BROUGHT MY 2018 CHRYSLER PACIFIC TO THE DEALERSHIP FOR THE VEHICLE TO BE REPAIRED BECAUSE OF RECALL CAMPAIGN 19V886000. IT WAS SUPPOSED TO BE A SIMPLE UPDATE TO THE RADIO SOFTWARE. HOWEVER, THE ENTIRE RADIO MALFUNCTIONED WHEN THEY ATTEMPTED TO UPDATE THE SOFTWARE. THE DEALERSHIP SAID THE ENTIRE RADIO NEEDS TO BE REPLACED. THEY ORIGINALLY ESTIMATED IT WOULD TAKE 3 TO 5 DAYS TO RECEIVE A NEW RADIO. IT IS NOW JUNE 18, 2020, SEVEN WEEKS SINCE I TOOK MY CAR IN FOR THE RECALL UPDATE, AND THE DEALERSHIP AND CORPORATE CHRYSLER HEADQUARTERS DON'T EVEN HAVE AN ETA ON WHEN A NEW RADIO WILL BE AVAILABLE. I AM CONCERNED THAT THEY MAY NOT BE ABLE TO FIX MY VEHICLE TO MEET THE RECALL MANDATE AND NHTSA'S SAFETY STANDARDS. *TR

PURCHASED VEHICLE NEW APRIL 2019. THE START/STOP SYSTEM HAS GIVEN A DASH MESSAGE 4 TIMES. THE DEALER HAS REPLACED BATTERIES AND THE ENTIRE DRIVERS DOOR MECHANISM TRYING TO CORRECT THE PROBLEM. THIS IS A BRAUNABILTY HANDICAPPED CONVERSION AND IT IS IMPERATIVE THAT THE VEHICLE STOP AND START AS NEEDED. IT CANNOT STOP AND NOT START IN TRAFFIC SITUATIONS. IT ALSO HAS A SLIDING DOOR PROBLEM THAT HAS FAILED AND STRANDED THE HANDICAPPED PERSON. THIRD SITUATION IS THE BRAKES, THE BRAKES FAILED, HOWEVER THE COMPUTER ON THE VEHICLE INDICATED NO PROBLEM. THE QUESTION BELOW ASKS FOR A DATE IT HAPPENED THIS IS ONGOING SO I AM USING TODAY'S DATE. *TR