2018 Chrysler Pacifica complaints

WHEN IN SLOW OR BUMPER TO BUMPER TRAFFIC SLOWING DOWN AT A TRAFFIC LIGHT OR TO MAKE A RIGHT OR LEFT TURN. WHEN YOU GO TO ACCELERATE MY TRANSMISSION THROWS A HARD SHIFT LIKE SOMETHING JUST HIT THE BACK OF THE VAN AND PUSHED IT FORWARD .I TOOK THE VAN TO THE DEALERSHIP TWICE BETWEEN FEBRUARY AND MAY 2020 THEY KEEP TELLING ME THEY CANT FIND THE PROBLEM. *TR

MY CHRYSLER PACIFICA SHUT OFF TWICE WHILE I WAS DRIVING IN A PKWY. EVERYTHING TURN OFF, ENGINE, DISPLAY EVERYTHING. IT TOOK AROUND A MIN TO TURN BACK ON. AND FIVE MIN AFTER IT MADE A BIG NOISE AND IT SHUT DOWN AGAIN. *TR

2018 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO CLICKING NOISE COMING FROM RIGHT END OF VEHICLE. *LD *JS

WE HAVE A 2018 PACIFICA WITH 10000 MILES AND ON 4-1-2020 THE CHECK ENGINE LIGHT CAME ON AS SOON AS IT WAS STARTED. WE PUT THE VAN IN REVERSE TO BACK OUT AND IT WOULDN'T GO INTO GEAR. ENDED UP PUTTING IT BACK INTO PARK AND TRIED REVERSE AGAIN AND IT JERKED INTO GEAR MOVING THE VAN. TOOK IT TO PROGRESSIVE DODGE CHRYSLER IN OHIO AND FOUND IT THEY NEED TO REPLACE THE TRANSMISSION VAVLE BODY AND ALSO SOMETHING WITH THE EMISSONS. HOW DOES SOMETHING LIKE THIS GO BAD SO FAST...

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE AND RESUMED NORMAL DRIVING. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V348000 (ELECTRICAL SYSTEM) AND THE VEHICLE WAS TAKEN TO TOM AHL CHRYSLER, DODGE, JEEP, RAM LOCATED AT (2525 ALLENTOWN RD LIMA, OH 45805) FOR THE RECALL REPAIR. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE OCCURRED. THE VEHICLE WAS THEN TAKEN TO LIBERTY CHRYSLER JEEP DODGE RAM LOCATED AT (12895 WORTHINGTON RD, PATASKALA, OH 43062), WHERE A SOFTWARE UPDATE WAS PERFORMED. THE VEHICLE WAS ALSO TAKEN TO BYERS CHRYSLER JEEP DODGE RAM LOCATED AT (465 S HAMILTON RD, COLUMBUS, OH 43213) BUT NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000. THE VIN WAS NOT AVAILABLE. *BF CONSUMER HAS TRIED TO GET IT REPAIR SEVERAL TIMES.*JB

WATER ENTERING THROUGH FRONT SIDE OF MARKER LIGHT AND SHORTING OUT LIGHT AND CORRODING WIRING AND SWITCH. ALSO, BREAKING ACTIVE GRILLE SHUTTER. ALSO SHORTING OUT BULB FOR THE MARKER LIGHT.

I HAVE HAD SEVERAL INSTANCES OF MY CAR ACCELERATING FORWARD WHILE DRIVING THROUGH CITY TRAFFIC. IT ALMOST FEELS LIKE THE VEHICLE IS NOT PROPERLY CHANGING GEARS OR THE START STOP FEATURE IS MAKING THE VEHICLE STOP AND THEN START BY JUMPING FORWARD. IT IS A TERRIFYING FEELING WHEN YOU FEEL LIKE YOU DO NOT HAVE CONTROL OF THE CAR FOR A HALF SECOND WHEN IT DOES THIS. UNFORTUNATELY IT IS AN INTERMITTENT ISSUE AND I CANNOT REPLICATE IT ON COMMAND.

CAR WILL STALL OUT WHILE IT'S IN DRIVE, BUT BRAKING. YESTERDAY IT DID IT AS I WAS TURNING LEFT IN THE MIDDLE OF AN INTERSECTION. IT STALLED AND TURNED OFF THE ENGINE FLASHING 'FCW/ LANESENSE UNAVAILABLE RESTART REQUIRED.' I THEN WILL HAVE TO SHIFT TO PARK AND RESTART THE CAR. THIS HAS HAPPENED SEVERAL TIMES AND CHRYSLER HAS NOT FIXED THE ISSUE.

FIRST, THANKS FOR THIS OPPORTUNITY TO BRING UP MY CONCERNS REGARDING MY VEHICLE: I HAD THE FOLLOWING ISSUES WITH MY 2018 VEHICLE: 1. ON 20 FEB 20, VEHICLE WAS IN MOTION WHEN THE CHARGING SYSTEM LIGHT CAME UP REGARDING AN ISSUE WITH THE ELECTRICAL CHARGING SYSTEM. THE VEHICLE ALMOST TURNED OFF IN THE MIDDLE OF THE STREET. NOW THE OFF/ ON START IS NOT WORKING. 2. 9 MAY 19; VEHICLE WAS STATIONARY; ANOTHER RECALL REGARDING THE BATTERY GROUND THAT HAVE BEEN BUILT WITH A SEALER THAT IS USED DURING THE WIRE HARNESS MANUFACTURING PROCESS MAY ACCUMULATE ON THE WIRE HARNESS TAB WHICH MAY CAUSE A LOSS OF CLAMP LOAD IN THE BATTERY GROUND JOINT OVER TIME. 3. 23 MAY 18; FEW DAYS AFTER PURCHASED, THE VEHICLE WAS STATIONARY, THE RECALL WAS ABOUT FAULT HANDLING STRATEGY OF THE ENGINE CONTROL MODULE OR PCM SOFTWARE IN THE VEHICLE. I AM REALLY CONCERN BECAUSE THIS IS A NEW VEHICLE FROM 2018 AND IS THE VEHICLE UTILIZED FOR MY FAMILY ON A DAILY BASIS AND IN LESS THAN 2 YEARS AND IT HAS 2 RECALLS AND ONE MALFUNCTION. I AM REALLY WORRY ABOUT THE PERFORMANCE OF MY CHRYSLER PACIFICA, AND I AM REALLY CONCERN THAT ONE OF THIS DAYS THE VEHICLE LEFT MY FAMILY ON THE ROAD.

I RETURNED HOME FROM DRIVING A HALF AN HOUR IN MY VEHICLE AND WHEN I PUSHED THE START/STOP BUTTON TO TURN THE VEHICLE OFF IT WOULD NOT GO COMPLETELY OFF. THE ENGINE TURNED OFF BUT THE SENSORS AND RADIO WOULD NOT TURN OFF. NORMALLY IT SHUTS OFF WHEN YOU OPEN THE DOOR AND IT STILL WOULD NOT WORK. SO THEN I MESSED WITH THINGS A BIT AND MADE SURE ALL DOORS WERE SHUT. WHEN DOING SO THE BACK LEFT DOOR WOULD NOT LATCH ALL OF THE WAY. IT WOULD GO TO SHUT AND THE OPEN AGAIN BEFORE LATCHING.

STOP/START SYSTEM FAILURE. WHILE WAITING BEHIND A SCHOOLBUS THE START/STOP SYSTEM INITIATED. WHEN I ATTEMPTED TO PRESS THE GAS THE CAR STOPPED - GEAR SHIFTER WAS LOCKED AND WOULD NOT ALLOW ME TO MOVE IT EVEN TO NEUTRAL. THE D GEAR WAS BLINKING BLUE AND I WAS UNABLE TO EITHER BRAKE, ACCELERATE, OR TURN THE VEHICLE OFF. THIS CAUSED A VERY DANGEROUS/HAZARDOUS SITUATION WHEN IN TRAFFIC. EVENTUALLY - I WAS ABLE TO RESTART THE VEHICLE AND DISABLE THE STOP/START SYSTEM.

MY ENGINE SHUTS OFF WHEN IT IS IDLE. THE START/STOP BATTERY WAS REPLACED 5 MONTHS AGO.

SEVERAL TIMES, WHILE DRIVING 20-30MPH AS WELL AS WHEN STOPPED AT A RED LIGHT OR A STOP SIGN, THE CAR HAS LOST POWER STEERING (STEERING WHEEL LOCKS, BRAKE SEEMS TO LOCK IN PLACE), UNABLE TO ACCELERATE OR DECELERATE, DASHBOARD FLASHES SOME MESSAGE ALONG THE LINES OF "STOP/START REQUIRED" OR "SHIFT TO P THEN DESIRED GEAR", BUT EVEN WHEN ATTEMPTING TO SHUT OFF THE CAR AND RESTART, SOMETIMES THIS DOES NOT EVEN WORK. AT TIMES IT HAS TAKEN 2-3 MINUTES TO EVEN GET THE CAR TO SHUT OFF COMPLETELY IN ORDER TO TRY TO TURN IT BACK ON (AS IF THE CAR IS COMPLETELY FROZEN). THIS HAS HAPPENED ON SIDE STREETS, AS WELL AS AT A STOP SIGN AND A RED LIGHT ON A BUSY ROAD, WHICH LEFT ME BLOCKING TRAFFIC FOR SEVERAL MINUTES, UNABLE TO OPERATE MY VEHICLE. THIS HAS HAPPENED AT LEAST 5-6 TIMES IN THE LAST YEAR, MOST RECENTLY TWICE IN THE LAST WEEK.

VEHICLE WAS IN REVERSE (R), CHANGED TO DRIVE (D) IN "PRNDL" SELECTOR AND VEHICLE MOVED BACKWARDS INSTEAD OF FORWARD WHEN ACCELERATING CAUSING A COLLISION. POLICE INCIDENT REPORT WAS FILLED, AND CHRYSLER CORPORATION CONTACTED. VEHICLE IS AT CHRYSLER DEALERSHIP FOR TRANSMISSION MALFUNCTION INVESTIGATION.

BOTH SLIDING DOORS WILL AUTOMATICALLY AND INADVERTENTLY REOPEN IMMEDIATELY AFTER CLOSING. THIS HAPPENS WHEN THE VEHICLE IS TURNED OFF OR IN PARK.

VEHICLE EXHIBITED "UNINTENDED ACCELERATION"; THE ENGINE AND VEHICLE SUDDENLY ACCELERATED ON IT'S OWN WHILE MAKING A SLOW (10 MPH) LEFT HAND TURN. VEHICLE LURCHED FORWARD AND ACCELERATED. ACCELERATION LASTED FOR A FEW SECONDS AFTER I APPLIED THE BRAKES BUT DID STOP ACCELERATING AT THAT POINT. I WAS ABLE TO STOP JUST SHORT OF A PARKED CAR I WAS TRYING TO PARK BEHIND. THIS IS THE ONLY TIME THIS HAS HAPPENED BEFORE OR SINCE THE INCIDENT. NOTE: I AM AN EX POWERTRAIN CALIBRATION ENGINEER SO I KNOW UNINTENDED ACCELERATION FROM MY PREVIOUS EMPLOYMENT. ALSO, MY FOOT WAS NOT ON THE GAS PEDAL WHEN THE INCIDENT HAPPENED. AND THERE WAS NO FLOOR MAT INTERFERENCE (PEDAL PHYSICALLY CAN'T REACH THE FLOOR).

CAME TO FULL STOP AT A LIGHT ON A 2 LANE HIGHWAY. THERE WAS NO ONE IN FRONT OF ME AND ONE CARE BEHIND. ALMOST IMMEDIATELY AFTER STOPPING FOR THE LIGHT, THE ENGINE STOPPED, THE TRANSMISSION INDICATOR LIGHT FLASHED THE LIGHT UNDER "D" AND THE GAUGE CLUSTER FLASHED MULTIPLE LIGHTS. I CAN ONLY REMEMBER SEEING FWC OR FCW FLASHING BUT THERE WERE OTHER LIGHTS. AUTO START/STOP WAS NOT DISABLED SO I WAS INITIALLY NOT SURPRISED BY THE ENGINE STOPPING AT A LIGHT. TO RESTART, I HAD TO PLACE TRANSMISSION BACK IN "P", HOLD THE BRAKE AND PUSH THE IGNITION. I THEN, DESPITE HAVING OUR SEAT BELTS ON, HAD TO DISENGAGE THE PARKING BRAKE BY PUSHING THE BUTTON. THIS USUALLY HAPPENS AUTOMATICALLY WHEN THE VEHICLE IS PLACED IN "D". ONCE WE RETURNED HOME, THE DRIVER'S SIDE POWER SLIDING DOOR WOULD NOT OPERATE. WE HAD TO OPEN IT MANUALLY TO GET MY SON OUT. THE PASSENGER'S SIDE WORKED LIKE IT SHOULD. BOTH THESE THINGS HAVE HAPPENED TO MY WIFE (THE PRIMARY DRIVER) SEVERAL TIMES AND REPORTED TO THE DEALERSHIP. THEY HAVE BEEN UNABLE TO REPLICATE THE PROBLEM OR FIX IT.

MY VAN'S RADIO WILL RANDOMLY PLAY A HIGH-PITCHED TONE AND WILL NOT STOP UNTIL THE CAR IS TURNED OFF. IT IS VERY DISTRACTING WHILE DRIVING AND HAS HAPPENED RANDOMLY OVER A DOZEN TIMES. NOTHING SEEMS TO TURN IT OFF. I TOOK A VIDEO AND SHARED IT WITH THE DEALER BUT CHRYSLER WILL NOT REPAIR/REPLACE THE RADIO. UNFORTUNATELY, THE RADIO CONTROLS ALMOST EVERYTHING IN THE CAR.

WE HAVE A 2018 PACIFICA, AND THE WINDOW ON THE DRIVER-SIDE SLIDING DOOR ALL OF SUDDEN SHATTERED WHILE WE WERE DRIVING ON FREEWAY. WE HAVE A DASHBOARD CAMERA THAT RECORDS WHILE WE ARE DRIVING. WE COULD NOT SEE ANY OBJECTS FLYING TOWARDS THE CAR OR THE SOUND OF ANY OBJECT HITTING THE WINDOW WHEN WE CHECKED THE RECORDING. BUT WE CAN HEAR THE RECORDING OF THE GLASS FRACTURING SOUND OF THE WINDOW WITHOUT ANY IMPACT SOUND. I AM PUZZLED ABOUT THIS GLASS WINDOW SHATTERING, AND WHY THESE WINDOWS ARE NOT SHATTERPROOF (LIKE A SAFETY FILM)! MY KIDS WERE SEATING IN THEIR CAR SEATS NEXT TO THIS WINDOW, BUT LUCKILY THE SUN SHADE PROTECTED THEM FROM GETTING SPRAYED BY THE SHATTERED GLASS WHILE WE WERE DRIVING AT 65 MPH. THE WIND WAS BLOWING IN FAST AFTER THIS WINDOW BROKE. SINCE WE COULD NOT SEE OR HEAR ANY IMPACT OF ANYTHING IN THE VIDEO, I AM WONDERING IF THIS WINDOW SHATTERED BY ITSELF !? I HOPE CHRYSLER HAS THE PROPER GLASS SPECIFICATIONS AND QUALIFICATION FOR THESE WINDOWS. GLASS SHATTERING CAN BE VERY DANGEROUS TO VEHICLE'S OCCUPANTS!

1. IN MOTION ON CITY STREETS VEHICLE HAS HARSH SHIFTING, JERKS LIKE ITS SHIFTING INTO A DIFFERENT GEAR WHILE DRIVING UNDER 40 MPH. THIS STARTED HAPPENING TWO WEEKS OR SO AFTER PURCHASING THIS VEHICLE BRAND NEW AND DOES THIS ONCE TO TWICE A WEEK. 2.) IN MOTION ON STREETS AND FREEWAY THE STEREO GOES BLACK RANDOMLY AND WILL NOT TURN BACK ON, RADIO ALSO WILL RANDOMLY JUMP FROM MULTIPLE STATIONS INCLUDING AM/FM, CARPLAY, ETC. WHILE DRIVING. 3). IN MOTION DRIVING ON CITY STREETS THE VEHICLE ANTILOCK BRAKE SYSTEM KICKED IN WHILE PULLING OUT OF DRIVEWAY AND STOPPED VEHICLE DEAD IN ITS TRACKS WITH 3 CHILDREN IN THE VEHICLE. I MADE MULTIPLE ATTEMPTS AND WAS UNABLE TO RELEASE ANTILOCK BRAKE SYSTEM FOR ONE HOUR UNTIL IT AUTOMATICALLY SHUT OFF AND THEN WAS ABLE TO DRIVE BACK INTO DRIVEWAY.

THE VAN STALLS AT ALL DIFFERENT SPEEDS. LOSING ALL CONTROL AD HAVING TO COAST OFF TO THE SIDE OF THE HIGHWAY BECAUSE THE CAR HAS COMPLETELY LOST POWER. WHEN I AM ACCELERATING, THE VEHICLE IS JERKING AROUND 10-20 MPH, ALMOST LIKE A VIOLENT JOLT. (AT TIMES SEEMS LIKE SOMEONE IS REAR ENDING US) THE DEALERSHIP SAYS THAT EVERYTHING IS FUNCTIONING AS IT SHOULD BE. THIS MAKES ME EXTREMELY CONCERNED FOR THE SAFETY OF MY FAMILY AND MY KIDS. THIS HAS HAPPENED NUMEROUS TIMES. ALSO THE SLIDING DOORS OPEN AND CLOSE ON THEIR OWN. MY 6YO WAS NEARLY CAUGHT IN ONE AS IT CLOSED. I HAVE VIDEO OF THE CAR STALLED IN A PARKING LOT AS WELL.

THE LIFGATE IS NOT PROPERLY WORKING. IT IS A POWER LIFGATE AND STOPPED WORKING.

VEHICLE WAS AT RED LIGHT WHEN STARTED TO SMELL SOMETHING BURNING THEN SMOKE FROM THE HOOD AND VENTS INSIDE THE VAN. THEN WHEN THE HOOD IS POPPED TITHE FLAMES GOT WORSE. THE FIRE STARTED ON THE RIGHT REAR SIDE OF ENGINE COMPARTMENT AROUND THE RADIATOR RESERVOIR.

VAN WILL JERK OR JOLT WHEN IT'S SHIFTING BETWEEN GEARS GOING 10- 50 MPH ON A FLAT STRAIGHT AWAY CITY ROAD. DANGEROUS ON THE ROAD BECAUSE ITS UNPREDICTABLE AND UNCONTROLLABLE. THE JOLT FEELS AS THOUGH YOU HAVE BEEN REAR ENDED. THIS HAS HAPPENED ON MULTIPLE OCCASIONS. MY CAR IS A LITTLE OVER A YEAR OLD. I'VE BEEN HAVING THIS PROBLEM IMMEDIATELY AFTER I BOUGHT THIS BRAND NEW VAN WITH LESS THAN 10,000 MILES.

THE SLIDING SIDE DOORS AND REAR TAILGATE OPEN WHEN I'M DRIVING THE VEHICLE!!!!! ALSO WHEN YOU PUSH BUTTON SHUT THE SIDE DOORS THEY SHUT, THEN OPEN AGAIN REPEATEDLY, NO OBSTACLES OR DEBRIS IN THE TRACKS, THIS IS PURELY ELECTRICAL ON A VEHICLE THAT HAS 42,000 MILES. THE BACK TAILGATE OPENED TODAY ON MY WIFE WHILE SHE WAS DRIVING, THIS VEHICLE HAS NOT BEEN IN AN ACCIDENT ORW WATER DAMAGE EITHER.

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE ENTIRE THEATER SYSTEM FAILED AND THE BACKUP SYSTEM WOULD BECOME STUCK IN CAMERA MODE WHILE DRIVING. THE FAILURE INTERMITTENTLY OCCURRED. THE CONTACT STATED THAT THE SOFTWARE ON THE TV MONITOR AND THE VIDEO MODULE UNDER THE PASSENGER SEAT WERE REPLACED AND UPDATED AT COAST AUTO CENTER CHEVROLET (530 CHETCO AVE, BROOKINGS, OR 97415, (800) 342-9438). THE CONTACT STATED THAT THE FAILURE CONTINUED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER SEVERAL TIMES. THE CONTACT STATED THAT THE SAME DEALER ATTEMPTED TO REPAIR THE VEHICLE, BUT WAS UNSUCCESSFUL. THE CONTACT WANTED TO KNOW WHY THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V886000 (EQUIPMENT, BACK OVER PREVENTION). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED NUMEROUS UNKNOWN CASE NUMBERS. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000. THE VIN WAS UNKNOWN.

26 JUNE 2018, I LEASED THE 2018 CHRYSLER PACIFICA WITH THE S APPEARANCE PACKAGE VIN: [XXX] FROM OURISMAN CHRYSLER JEEP DODGE RAM OF ALEXANDRIA, 5900 RICHMOND HWY, ALEXANDRIA, VA 22303. FIRST COMPLAINT: ON THURSDAY, JUNE 28TH AT 8:51AM I REACHED OUT TO [XXX] EXPLAINING TO HIM THE CONSOLE WAS SHORTING OUT AND AT ONE POINT IT HAD COMPLETELY SHUT-OFF. . HE INSTRUCTED ME TO BRING IT BACK IN AND HAVE IT REPLACED SO THAT CHRYSLER WOULD HAVE A RECORD OF THE ISSUE. -- THIS ISSUE HAPPENED WITHIN DAYS OF PURCHASE. SECOND COMPLAINT: ON MONDAY, OCT 1, 2018 THE SAME 2018 CHRYSLER PACIFICA WITH THE S APPEARANCE PACKAGE STALLED, THEN SHUT OFF WHILE DRIVING HOME FROM REAL ESTATE CLASS (6 MONTHS PREGNANT). SUDDENLY FOR NO REASON, WITHOUT WARNING THE VEHICLE LOST ALL ELECTRICITY (INCLUDING POWER STEERING, ENGINE, INTERIOR AND EXTERIOR LIGHT.) RIGHT AFTER FLASHING THE FOLLOWING ERROR: ?SERVICE ELECTRICAL STABILITY CONTROL, PARK BRAKE UNAVAILABLE, BATTERY LIGHT, ENTER AUTO THEFT CODE, STOP SAFELY VEHICLE WILL SHUT OFF SOON AND OTHER NUMEROUS ERRORS. AS THE VAN SLOWED TO A CRAWL, AND PASSING VEHICLES DROVE BY NERVOUSLY TRYING TO AVOID HITTING ME, I EDGED OFF INTO A SCHOOL PARKING LOT. MY VEHICLE WAS TOWED TO OURISMAN CHRYSLER OF BOWIE MD, 2406 CRAIN HWY, BOWIE MD THIRD COMPLAINT: ON SUNDAY, DEC 8, 2019 THE SAME 2018 CHRYSLER PACIFICA WITH THE S APPEARANCE PACKAGE STALLED THEN SHUT OFF ON MY HUSBAND, AGAIN, SUDDENLY FOR NO REASON, WITHOUT WARNING THE VEHICLE LOST ALL ELECTRICITY (INCLUDING POWER ST

2018 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO VEHICLE STALLING. *LD THE CONSUMER STATED THE BATTERY WAS DEAD UPON PURCHASE. THE DEALER REPLACED IT. A WEEK AFTER PURCHASING THE VEHICLE IT WOULD NOT START. IT HAD POWER, BUT THE KEY FOB COULD NOT BE DETECTED. THE SLIDING DOORS REOPENED AFTER BEING CLOSED. THE VEHICLE APPLIES THE BRAKES WHEN REVERSING OR GOING FORWARD AS IF TO STOP A CRASH. THE VEHICLE JOLTS/LUNGES AND ROLLS A LITTLE WHEN SHIFTING GEARS. THE ENGINE RATTLES FOR A FEW SECONDS AFTER THE VEHICLE WAS SHUT OFF. THE VEHICLE STALLED/IDLED AND SHUT DOWN WHILE AT A STOP SIGN AND IN TRAFFIC. THE DASH DISPLAYED ENGINE STOP START SYSTEM MALFUNCTION. *JS

I HAVE JUST BOUGHT A CHRYSLER PACIFICA 2018 AND IM VERY UPSET WITH THE PURCHASE. THE SLIDING BACK DOORS OPEN AGAIN WHEN THEY ARE ABOUT TO CLOSE. I HAVE TO TRY SEVERAL TIMES BY PRESSING THE BUTTON ON THE DOOR UNTIL IT CLOSES. EACH TIME I HAVE TO DO IT ABOUT SIX TIMES AND IT'S BOTH DOORS. IT IS ANNOYING AND SHOULD NOT HAPPEN BECAUSE IT CAN BECOME A DANGER ON THE ROAD BECAUSE THEY CAN OPEN THEMSELVES WHILE DRIVING

NEW VEHICLE WITH 58 MILES CAUGHT ON FIRE DUE TO A DEFECTIVE ELECTRICAL CONTROL MODULE THAT DRIVES THE FRONT GRILL VENT ANGLE FUNCTION.THE FIRE CONSUMED THE COMPLETE FRONT OF THE VEHICLE INCLUDING THE AC CONDENSOR,LINES AND BUMPER.THE VEHICLE WAS BEING DRIVEN ON THE HIGHWAY TO A CHRYSLER DEALER TO PERFORM THE TWO RECALLS .THAT WAS DUE.*DT *TP

VEHICLE STALLED OUT WHILE DRIVING. EMITTED A BURNING SMELL. MADE IT TO THE SIDE OF THE ROAD AND SAW SMOKE. OPENED THE HOOD AND SAW THE CATALYTIC CONVERTER WAS GLOWING RED. HUGE RISK OF FIRE.*DT*JB *JB *DT*DT*JB *DT

MY CAR WILL STALL OUT ON ME WHILE DRIVING. THE SCREEN WILL FLASH STABILITY CONTROL ERROR AND REQUIRES ME TO PUT IT IN PARK BEFORE RESTARTING THE CAR.*DT*JB

THE UNPREDICTABLE NATURE OF INTERMITTENT ELECTRONIC START/STOP OPERATION CREATES UNCERTAINTY FOR THE DRIVER, AND DISTRACTS ATTENTION CONDUCIVE TO CAUSING A CRASH. DOCUMENTATION IMPLIES THAT OPERATION FOR A FEW MILES MAY BE NECESSARY TO RE-CHARGE SUFFICIENTLY FOR ESS. HOWEVER, OVER TIME ( 6-9 MONTHS ACCORDING TO MY DETAILED MAINTENANCE LOG), THE ALTERNATOR'S CAPACITY TO RE-CHARGE LAGS SUCH THAT ESS CEASES TO FUNCTION ALTOGETHER. 3.WHEN OPERATING PROPERLY, THERE IS A SLIGHT PAUSE BETWEEN TAKING ONE'S FOOT OFF THE BRAKE AND ENGINE RESTART. THIS PAUSE IS MILDLY ANNOYING, BUT THE DRIVER CAN BECOME ACCUSTOMED TO IT, IF THE OPERATION IS CONTINUOUSLY RELIABLE. WHEN IT IS NOT RELIABLE, THE DRIVER TENDS TO PAUSE EVEN WHEN THE ENGINE HAS NOT STOPPED. THE DRIVER CAN THEN BE EMBARRASSED, AND 'JACK-RABBIT' UNNECESSARILY. ALTERNATIVELY, IF THE ESS HAS UNEXPECTEDLY RESUMED FUNCTIONALITY, THE DRIVER MAY ACCELERATE PREMATURELY WHICH CAUSES A SIGNIFICANT JERK ONCE THE ESS KICKS IN. EVENTUALLY, THE OPERATOR WILL BE DRIVING ERRATICALLY, CONSTANTLY DISTRACTED BY THE UNCERTAINTY. NEITHER DEALERSHIPS, NOR MECHANICS HAVE OFFERED A LONG-TERM SOLUTION. THUS FAR THEY ARE ONLY REPLACING OR RE-CHARGING THE BATTERIES. 5.I HAVE PROGRESSED THROUGH THREE DISCHARGE AND REPLACE/RECHARGE CYCLES IN A NEW VEHICLE IN JUST 17 MONTHS AND 15,000 MILES. I WAS ABLE TO EXTRACT FROM MY DEALERSHIP'S GENERAL MANAGER THAT THE ENTIRE INVENTORY OF BATTERIES ON WHICH THEY ARE REQUIRED TO DEPEND IS INFERIOR; AND SAID CHRYSLER MI

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHILE DRIVING 65 MPH, THE STEERING SEIZED AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT MANAGED TO VEER INTO A PARKING LOT. ONCE THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE FOLLOWING DAY, THE VEHICLE WAS TOWED TO ARRIGO DODGE CHRYSLER JEEP RAM SAWGRASS (5901 MADISON AVE, TAMARAC, FL 33321, (954) 515-5800) WHERE IT WAS DIAGNOSED THAT THE STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE ENGINE STALLED AND THE ENGINE AND EMERGENCY BRAKE WARNING INDICATORS ILLUMINATED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V348000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 11,127.

WHEN DRIVING AT LOW SPEEDS (30 MPH OR LESS) THE TRANSMISSION KICKS GOING FROM FIRST GEAR INTO SECOND AND NOW IT IS KICKING FROM SECOND GEAR TO THIRD GEAR. IT IS A HARD BANG THAT FEELS LIKE I AM BEING REAR ENDED BY ANOTHER VEHICLE.

I WAS DRIVING IN MY 2018 CHRYSLER PACIFICA ON A RURAL STREET WHEN IT SUDDENLY FELT LIKE THE FRONT PASSANGER SIDE TIRE HAD BLOWN OUT. THE CAR WAS DIFFICULT TO CONTROL & AND PULLED TO THE RIGHT, PUSHING UP AGAINST THE CURB. THE CAR STARTED TO SMOKE AND WOULD NOT TURN OFF. CONCERNED IT WAS GOING TO GO ON FIRE, MY DAUGHTER & I RAN OUT. WHEN WE WERE OUT OF THE CAR I SAW THAT THE FRONT AXLE CONNECTING THE TIRE HAD COME COMPLETELY DISCONNECTED AND DROPPED TO THE STREET WHILE DRIVING. I CALLED 911 FOR HELP. THE FIREMEN ARRIVED FIRST. THE CAR WAS STILL REVVING & SMOKING BUT THEY WERE UNABLE TO SHUT IT MANUALLY SO THEY HAD TO LIFT THE HOOD & CUT THE WIRES. THE POLICE ARRIVED & INVESTIGATED THE AREA. THEY SHOWED ME THE GAUGE MARK FROM WHERE THE TIRE AXLE DROPPED IN THE MIDDLE OF STREET WHICH WAS BEHIND WHERE THE CAR STOPPED AGAINST THE CURB. THERE WERE ZERO INTERFERENCES IN THE AREA (POTHOLE, DEBRIS, SIGNS, RAILGUARDS ETC.). IT WAS A SMOOTH STREET WITH A LOW, GRADUAL CURB. THE OFFICER TOLD ME THAT IT WAS NOT MY FAULT & DUE TO A MECHANICAL FAILURE ON THE CAR. HE WROTE THAT IN HIS REPORT AS WELL AS ON THE NOTEPAD PAPER WITH HIS INFO & PHONE # TO GIVE THE THE DEALERSHIP. 2 2018 RECALLS THAT MAY EXPLAIN THE PROBLEM, EVEN THOUGH MY VIN IS NOT AFFECTED - WHICH I WOULD LIKE FURTHER INSPECTED, SO I'M CONTACTING THE NHTSA TO HOPEFULLY EXPAND THE RECALL VIN #S. *2018 CHRYSLER PACIFICA RECALL, THE FRONT-AXLE HALF-SHAFTS MAY HAVE BEEN INCORRECTLY ASSEMBLED, PREVENTING THE SHAFT FROM BEING PROPERLY

MY CAR IS 3-4 MONTHS OLD. AROUND 7K IN MILES ON IT. THIS AFTERNOON CAR DID NOT STARTED, START BUTTON WAS SHOWING AS RUN CREATED A KIND OF CHAOS IN TERMS SEEMS THE LIKE CAR IS READY TO RUN SHOWING ALL RUN SIGNALS BUT WAS NOT RUNNING, HAPPENED IN A PARKING LOT SO I WAS CONFUSED WHAT STATE SHOULD I LEAVE THE CAR IN AS NOT ABLE ABLE TO SHUT DOWN THE CAR & DONT KNOW WHETHER IT WILL START RUNNING BY HIMSELF, SWITCHED ON THE PARKING BREAKS JUST TO MAKE SURE IT DOES JUST START RUNNING & RUINS SOMEONES CAR, IT WAS KIND OF SCARY. MORE SCARY THINGS HAPPENED WHEN THE TOWING TRUCK GUYS SHOWED UP TO DRIVE THE CAR TO DEALER. HE WAS TRYING TO FIGURE OUT WHERE IS THE BUTTON TO PUT THE CAR IN NEUTRAL, CALLED DEALERSHIP NO ONE KNEW, LOOKED AT A VIDEO WHERE IT SHOWED THERE IS A SMALL BOX UNDER STEERING WHICH HAS A RIBBON TO PULL TO MOVE THE CAR TO NEUTRAL MODE. WHEN THE TOWING DRIVER OPENED THAT SPACE THERE WAS NO RIBBON. THESE ARE PART OF SAFETY ISSUES WITH THE CAR, TIS TIME IT HAPPENED IN A PARKING LOT IF IT WOULD HAVE HAPPENED ON THE LIVE ROAD THIS WOULD HAVE BEEN DISASTROUS.

THERE HAVE BEEN NO MAP UPDATES TO THE BUILT-IN GPS NAVIGATION SYSTEM IN TWO YEARS. WITH CONSTANTLY CHANGING ROADS, REGULAR MAP UPDATES ARE VITAL. THE LACK OF MAP UPDATES IS A DANGEROUS SAFETY ISSUE, AS THE BUILT-IN GPS NAVIGATION SYSTEM CANNOT BE RELIED UPON. I HAVE MONITORED THE OFFICIAL CHRYSLER SOURCE FOR MAP UPDATES, AND THERE HAVE BEEN NONE. NUMEROUS TELEPHONE CALLS TO CHRYSLER HAVE CONFIRMED THAT THERE ARE NO MAP UPDATES AVAILABLE, AND NO PREDICTION AS TO WHEN OR IF SUCH UPDATES WILL EVER BE AVAILABLE. *JS

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DARCARS CHRYSLER DODGE JEEP RAM OF MARLOW HEIGHTS (5060 AUTH WAY, CAMP SPRINGS, MD 20746, (301) 423-5111) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT IT WOULD BE APPROXIMATELY ONE WEEK BEFORE THE DEALER WOULD BE ABLE TO COMPLETE THE DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,100.

SINCE THE CAR WAS BOUGHT NEW BACK IN JUNE 2018 , THE TRANSMISSION WHEN SHIFT FROM P TO D , IT WOULD ENGAGE FOR A SECOND AND WHEN YOU HIT THE ACCELERATOR IT WOUND SLIP FOR ABOUT 2 SECONDS AND THEN IT ENGAGES BACK WITH A BANG . I FOUND THIS TO BE VERY DANGEROUS ESPECIALLY WHEN I'M PULLING OUT OF THE STREET OR PARKING LOT . I'VE TRIED TO RESOLVE IT AT THE DEALERSHIP A FEW TIMES BUT IT WAS HARD TO DUPLICATE AND INSTEAD THE DEALER JUST UPDATED THE SOFTWARE WHICH DID NOTHING TO RESOLVE THE SLIPPING PROBLEM .

WHILE IN MOTION, AT LOW SPEED AROUND THE INTERSECTION, THE CAR STALLED AND LOST ALL POWER, THE BRAKE PEDALS BECOME HARDER TO PUSH, AND THE POWER STEERING WAS GONE. THIS HAPPENED 5-6 TIMES OVER THE COURSE OF 3 MILES THAT WE HAD TO TRAVEL HOME.

FREQUENTLY THE DRIVER SIDE REAR POWER DOOR DOES NOT REMAIN SHUT. WHEN THE POWER DOOR CLOSURE IS ACTIVATED, THE DOOR SLIDES ALL OF THE WAY CLOSED AND THEN FREQUENTLY WILL REVERSE, CAUSING THE DOOR TO OPEN COMPLETELY AGAIN. THIS CAN CAUSE THE DRIVER TO THINK THE DOOR IS CLOSED IF A CHILD CLOSES THE DOOR OR IF SOMEONE WALKS AWAY AFTER HITTING THE POWER CLOSURE BUTTON, BUT MAY NOT BE, CAUSING A SAFETY CONCERN. I SEE OTHERS ONLINE ARE HAVING SAME ISSUE. THE DEALER INDICATES IT IS A FIRMWARE/SOFTWARE ISSUE AND IS REQUIRING A SUBSTANTIAL FEE TO UPDATE THE SOFTWARE/FIRMWARE TO FIX THE ISSUE. THE ISSUE CAN HAPPEN WHEN ON A FLAT OR INCLINED TERRAIN. IT STARTED HAPPENING SHORTLY AFTER WE BOUGHT THE VEHICLE NEW.

MANY TIMES WHEN I OR MY WIFE HAVE PRESSED THE BRAKES THE VAN SURGES FORWARD OR LUNGES FORWARD. VERY SCARY. HAPPENS A LOT. IT FEELS LIKE WHEN WE PRESS THE BRAKES THE ELECTRIC ENGINE JUST FOR SOME REASON TURNS ON AND PUSHES THE VAN FORWARD, FIGHTING THE BRAKES. IT IS CRAZY. HAPPENS AT LEAST ONCE A WEEK.

SERVICE AIRBAG SYSTEM WARNING LIGHT KEEP COMING ON. VAN HAS BEEN IN SHOP 5 TIMES AND CAN'T FIND A PROBLEM WITH THE SYSTEM. SHOP TECH SAYS HE DON'T THINK THEY WILL EXPLODE WHILE DRIVING BUT DON'T KNOW IF THEY WILL WORK IN AN ACCIDENT. WARNING LIGHT COMES ON AND OFF WHILE DRIVING. THIS PROBLEM STARTED WHEN VAN WAS ABOUT 6 MONTHS OLD.

I PURCHASED MY VEHICLE 10/29/18 AND ITS BEEN A GREAT VEHICLE TIL ABOUT JULY 2019. I HAVE TAKEN IT TO THE DEALERSHIP FOR THEM TO FIX A CLICKING NOISE IN THE FRONT LEFT SIDE AND EVERYTIME THEY CHANGE A BUNCH OF PARTS BUT DONT FIX IT. NOW ITS A LOUD SQUEEKING NOISE EVERYTIME I BACK OUT MY DRIVEWAY OR PULL OFF IN DRIVE. IVE TAKEN 3 TIMES AND THEY CANT FIGURE OUT WHAT IT IS. IVE HAVE TO RENT A VEHICLE AND THE DEALER ALSO LET ME USE A 2 DOOR LOANER KNOWING I HAVE 4 KIDS. THEY KEEP SAYING BRING IT BACK MONDAY. WELL THATS ONLY 1 PROBLEM. 3 TIMES ALREADY WHEN I PUT MY CAR IN REVERSE MY BACKUP CAMERA COMES ON BUT DONT GO OFF WHEN I PUT IT IN DRIVE. SO WHILE IM DRIVING DOWN THE ROAD MY BACKUP CAMERA IS ON AND IS VERY DISTRACTING AND DANGEROUS. THIS PAST WEEKEND MY HUSBAND WAS DRIVING WHILE WE WERE GOING SOMEWHERE, WELL WE WERE IN TRAFFIC ON A VERY STEEP HILL SO HE HAD TO STOP. WHEN HE WENT TO STEP ON THE GAS TO GO THE CAR WOULDNT GO. IT WAS LIKE THE CAR WASNT GETTING SIGNAL THAT THE CAR WAS IN DRIVE. IT WAS VERY SCARY. SO MANY PROBLEMS WITH THIS VEHICLE AND THE REASON I PURCHASE THE 2018 PACIFICA WAS BECAUSE I HEARD IT WAS A GOOD CAR AND DEPENDABLE AS I HAVE 4 CHILDREN THAT I HAVE TO GET TO AND FROM SCHOOL , DOCTORS AND SPORTS. I REALLY HOPE SOMEONE THERE AT CHRYSLER CAN HELP ME OUT.

I WAS AT A STOP SIGN. WITH OUT ANY WARNING MY 2018 PACIFICA SHUT DOWN. THE KNOB TO TURN FROM PARK TO DRIVE OR REVERSE STARTED TURNNING BY ITSELF AND THEN IT SHUT OFF COMPLETELY. A COUPLE OF SECONDS LATER, THE VAN RESTARTED AND IT SAID TO PRESS THE IGNITION BUTTON TO START THE VEHICLE. I WAS AT AN INTERSECTION WITH THE CAR ON DRIVE WHEN THE VEHICLE SHUT OFF.

VAN WILL RANDOMLY NOT START AFTER JUST BEING DRIVEN. DASH BOARD LIGHTS UP AND ENGINE CLICKS BUT WILL NOT TURN OVER. SEVERAL MESSAGES COME UP FOR SERVICE. (SEE PICTURES ATTACHED.) HAS HAPPENED ONCE BEFORE ABOUT 2 WEEKS AGO AND THERE'S NO EXPLANATION AS TO WHY IT STARTED BACK UP AFTER ABOUT AN HOUR OF PROBLEM SOLVING. BATTERY WAS FINE. HEADLIGHTS, HORN, INSIDE LIGHTS AND RADIO ALL WORKED FINE. WHEN CLICKING ON PARKING BRAKE BUTTON, THE LIGHTS FLASH ON THE DASH AND CAN HEAR CLICKS BUT WON'T TURN ON THE BRAKE.

THERE ARE TWO ISSUES: 1) ON CITY STREETS WHEN TURNING THE VEHICLE WILL NOT ACCELERATE WHEN PUTTING PRESSURE ON THE ACCELERATOR. THERE IS NO REVVING OF THE MOTOR, NO RESISTANCE ON THE ACCELERATOR. FEELS LIKE THE VAN IS SHUTTING OFF (BUT IT ISN'T). I CAN PUSH THE ACCELERATOR ALL THE WAY DOWN WITH NO INCREASE OF SPEED. THIS LASTS ABOUT 4 SECONDS. IT HAS HAPPENED 3 TIMES 2) THE VEHICLE WILL VIOLENTLY SHIFT AT LOW SPEEDS. 10-15MPH. THE VEHICLE ACTS LIKE IT IS SEARCHING FOR THE GEAR (SLOWING) AND THEN SHIFTS HARD! FEELS LIKE YOU ARE BEING HIT FROM BEHIND. THIS HAPPENS ON ALL STREETS AND AT ALL TIMES (TURNING, GOING STRAIGHT) STAR CASE IS OPEN WITH FIAT.

POWER WILL BE LOSS INCLUDING RADIO FREQUENTLY. WHEN DRIVING AT LOW SPEEDS SUCH AS IN TRAFFIC THE ENGINE WILL STALL AND JERK.

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOOR FAILED TO FUNCTION PROPERLY. THE CONTACT STATED THAT WHILE RETRIEVING HER DOG FROM THE BACKSEAT, THE SLIDING DOOR BEGAN TO CLOSE. THE CONTACT WAS UNAWARE AS TO WHETHER SHE DEPRESSED THE SLIDING DOOR BUTTON OR NOT. THE CONTACT'S HUSBAND HAD TO MANUALLY PULL THE DOOR BACK WHILE THE DOOR WAS CRUSHING HER LEFT ARM. THE CONTACT SUSTAINED MINOR INJURIES TO HER LEFT ARM, SORENESS AND BRUISING; HOWEVER, NO MEDICAL ATTENTION WAS NEEDED. THERE WERE NO WARNING LIGHTS ILLUMINATED RELATED TO THE FAILURE. THE CONTACT HAD NOT NOTIFIED A DEALER OR A MANUFACTURER OF THE VEHICLE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 8,700. *DT*JB *DT*JB *TR