Owners filed 2 complaints about this vehicle with federal regulators, most often about the power train › automatic transmission. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Power Train › Automatic Transmission
1
0
0
0
Fuel System, Gasoline › Delivery › Fuel Pump
1
0
0
0
3 safety recalls
Part 573 reports
Fuel System, Gasoline › Storage › Tank Assembly15V704000
Filed Oct 26, 201513,671 vehiclesIsuzu Manufacturing Services Of America
Defect. Isuzu Manufacturing Services of America (Isuzu) is recalling certain model year 2006-2008 Isuzu NPR and NPR-HD and Chevrolet W3500 and W4500 trucks manufactured March 16, 2005, to August 13, 2008 and 2006-2008 GMC W3500 and W4500 trucks manufactured July 18, 2005, to August 13, 2008. The affected vehicles have a fuel tank that may corrode and leak fuel.
Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy. Isuzu will notify owners, and dealers will replace the fuel tank, free of charge. Isuzu issued an interim notification to owners on December 18, 2015. The recall began on April 8, 2016. Owners may contact Isuzu customer service at 1-866-441-9638.
Engine and Engine Cooling10V636000
Filed Dec 15, 20102,992 vehiclesIsuzu Manufacturing Services Of America
Defect. ISUZU IS RECALLING CERTAIN MODEL YEAR 2006-2007 ISUZU NPR, NQR, NRR, GMC W3500, W4500, W5500, AND CHEVROLET W3500, W4500, AND W5500 VEHICLES. THE OIL PIPE BOLTS WERE NOT TIGHTENED PROPERLY DURING THE VEHICLE PRODUCTION PROCESS. IF NOT ADEQUATELY TIGHTENED, THE BOLT MAY LOOSEN AFTER PROLONGED VEHICLE OPERATION, WHICH CAN RESULT IN OIL SEEPAGE OR LEAKAGE FROM THE PACKING SEALS. IN GENERAL, AS OIL IS LOST, THE OIL WARNING LAMP WILL ILLUMINATE, AND THERE MAY BE ABNORMAL ENGINE NOISE AND LOSS OF OIL CAN CAUSE ENGINE SEIZURE.
Risk. IF THE ENGINE SEIZES WHILE THE VEHICLE IS BEING DRIVEN, THE VEHICLE MAY EXPERIENCE SUDDEN DECELERATION LEADING TO AN INCREASED RISK OF A CRASH.
Remedy. DEALERS WILL REPLACE THE PACKING SEALS WITH NEW ONES AND THE BOLT WILL BE TIGHTENED WITH A SPECIFIED TORQUE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT ISUZU AT 1-800-255-6727.
Fuel System, Diesel08V251000
Filed Jun 5, 200816,859 vehiclesIsuzu Manufacturing Services Of America
Defect. ISUZU IS RECALLING 16,859 MY 2006-2007 ISUZU NPR, NQR, NRR, GMC W3500, W4500, W5500 AND CHEVROLET W3500, W4500, W5500 TRUCKS EQUIPPED WITH DIESEL ENGINES. DIESEL FUEL MAY SEEP OR LEAK FROM THE FUEL PIPE AT THE UPPER OR LOWER FUEL PORT ON THE DIESEL FUEL SUPPLY PUMP.
Risk. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy. DEALERS WILL INSPECT THE VEHICLES AND IF NO SEEPAGE OR LEAKAGE IS DETECTED, THE FUEL PIPE FITTINGS WILL BE TIGHTENED. IF SEEPAGE OR LEAKAGE IS DETECTED, THE FUEL SUPPLY PUMP WILL BE REPLACED WITH A NEW ONE. THE RECALL WILL BEGIN ON JUNE 30, 2008. OWNERS MAY CONTACT ISUZU AT 1-800-255-6727, GMC AT 1-866-996-9463, OR CHEVROLET AT 1-800-630-2438..
What owners reported
Newest filings
Fuel System, Gasoline › Delivery › Fuel Pump
Filed May 21, 200742,000 milesMI
I HAVE A 2006 SILVERADO 3500 DURMAX DIESAL. ALSO MY BROTHER IN-LAW AND FRIEND HAVE THE SAME TRUCK, WE ALL BOUGHT THIS TRUCK BECAUSE WE WERE TOLD IT WAS HEAVY DUTY AND MADE TO HAUL. WE ALL HAD PROBLEMS WITH FUEL PUMP INJECTORS, FUEL RAILS, FUEL PUMP, COMPUTER CODES GOING ON, AND WILL NOT LET YOU GO OVER 10 MILES . *AK
Power Train › Automatic Transmission
Filed May 1, 20077,500 milesCA
TRANSMISSION FAILED AT 7,500 MILES; AFTER SEVERAL TRIPS TO THE DEALERSHIP COMPLAINING THAT TRANS WAS NOT SHIFTING PROPERLY, THE SERVICE REP- TOLD ME THAT THERE ARE NO CODES SHOWING AND THEY COULD NOT FIND ANYTHING WRONG. BUT AFTER LEAVING THE DEALERSHIP ABOUT A MILE THE TRANS WOULD START ACTING UP. UNTIL I BROKE DOWN ONE NIGHT HAD TO BE TOWED IN . THE NEXT DAY, THE SERVICE REP- CALLED AND TOLD ME THAT THE TRANSMISSION WAS TOTAL BURNT UP, AND THEY WOULD REPLACE WITH NEW TRANSMISSION , WHICH IF FOUND THAT GM REPLACES WITH REBUILT TRANS ONLY. EVER SINCE THE DEALER REPLACED THE TRANS I HAVE A VIBRATIONS IN STEERING WHEEL, FOOT CONTROLS, FLOOR AND NOW MY FUEL MILEAGE DROP ABOUT 3-4 MPG. I TOOK THE VAN BACK IN TO THE DEALER 4 TIMES ON WHICH THE LAST VISIT THEY KEEP MY VAN FOR 3 1/2 WEEKS, AT THAT TIME THE DEALERSHIP CLAIMS THAT THIS TYPE OF VIBRATIONS INDUSTRIAL STANDARDS, AND THEY CAN NOT DO ANYTHING MORE. BETWEEN THAT TIME I CALLED GM CUSTOMER SERVICE AND FILED A COMPLAINT. WHICH WAS THE BIGGEST JOKE . ALL GM DID WAS MAKE A FEW CALLS TO DEALERSHIP AND THEN CALLED ME BACK AND REPEAT WHAT THE DEALERSHIP TOLD ME . I AM NOW IN THE PROCESS OF FILING A LEMON LAW WITH CAILF. *TR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 26, 2015. Source: NHTSA Office of Defects Investigation.