2003 Chevrolet W3500

Routine

Owners filed 4 complaints about this vehicle with federal regulators, most often about the steering. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Steering2
000
Tires › Sidewall1
000
Service Brakes, Hydraulic1
000

1 safety recall

Part 573 reports
Fuel System, Diesel › Storage › Tank Assembly05V168000
Filed Apr 20, 2005253 vehiclesIsuzu Manufacturing Services Of America

Defect. ON CERTAIN TRUCKS EQUIPPED WITH RPO IK9, DUE TO INSUFFICIENT DURABILITY AND TESTING, THE FUEL SWITCHING MANIFOLD SOLENOIDS LACK WATER OR SALT INTRUSION RESISTANCE, WHICH CAN LEAD TO FAILURE OF ONE OR MORE SOLENOIDS. FUEL SWITCHING MANIFOLD SOLENOID FAILURE WILL CAUSE INCORRECT FUEL DELIVERY RESULTING IN FUEL OVERFLOW FROM THE FUEL FILLER NECK.

Risk. OVERFLOW FUEL MAY RESULT IN HIGH AMOUNT OF DIESEL FUEL LEAKAGE. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy. DEALERS WILL REPLACE THE SOLENOID VALVE ASSEMBLY WITH AN IMPROVED ASSEMBLY INCLUDING ADDITIONAL DETECTION CIRCUIT AND ENHANCED WATER RESISTANCE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 27, 2005. OWNERS MAY CONTACT ISUZU AT 1-800-255-6727.

What owners reported

Newest filings
Steering
Filed Jul 31, 20034,000 milesTN

THE STEERING WHEEL LOCKS WHEN APPLYING PRESSURE TO THE BRAKE PEDAL. THE CONSUMER CALLED THE MANUFACTURER AND HAS BEEN TO THE DEALER SEVERAL TIMES. AT 14,000 MILES THE DEALER INSTALLED A NEW POWER STEERING PUMP. THE DEALER ALSO STATED THIS IS NORMAL FOR THIS TRUCK. PLEASE PROVIDE DETAILS. *PH

Tires › Sidewall
Filed Jul 15, 200318,500 milesGA

GOODYEAR WRANGLER AT/S TT215/85R16 115/1120 LOAD RANDE E TIRES CAME ON A 2003 CHEVY 3500 4X4 ...WITH A DURAMAX ENGINE ...BOTH FRONT TIRES DEVELOPED SIDEWALL BULGES ...BOTH TIRES REPLACED...5 THOUSAND MILE LATER THE SECOND SET DEVELOPED SAME PROBLEM...TRUCK IS STILL AT DEALER WAITING FOR A GOODYEAR REP....LOOKS LIKE THESE TIRES CANT HOLD UP UNDER THE WEIGHT OF THIS VEHICLE....WOULD BE REALLY BAD IF THIS 8000 POUND TRUCK HAD A BLOWOUT ...*AK

Service Brakes, Hydraulic
Filed May 22, 2003VA

THE BRAKES PULLED IN THE OPPOSITE DIRECTION OF THE STEERING WHEEL POSITION WHEN APPLIED. THE DEALER WAS BEEN UNABLE TO DETERMINE CAUSE. *JB

Steering
Filed May 22, 2003VA

THE STEERING WHEEL LOCKED UP WHILE DRIVING. *JB

4 of 4 complaints, reproduced as filed.

Across model years

Worst on record: 2004
YearComplaintsRecallsFiresDeathsAssessment
20090200Routine
20080300Routine
20072300Routine
20062300Routine
20052000Routine
20044100Routine
2003 — this page4100Routine
20012000Routine
19981100Routine

Compare every W3500 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Apr 20, 2005. Source: NHTSA Office of Defects Investigation.