TL*THE CONTACT OWNS A 2002 CHEVROLET SONOMA. THE CONTACT STATED THAT THE PLASTIC HANDLE ON THE REAR DRIVER SIDE DOOR HAS FAILED ON THREE DIFFERENT OCCASIONS. THE DEALER REPLACED THE DOOR HANDLE AT THE OWNER'S EXPENSE. AFTER THE FAILURE, THE CONTACT WAS UNABLE TO OPEN THE DOOR FROM THE EXTERIOR OR INTERIOR OF THE VEHICLE. THE DEALER IS UNABLE TO EXPLAIN WHY THE HANDLE CONTINUES TO FAIL. THE CONTACT HAS PICTURES OF THE FAILED COMPONENT. THE FAILURE MILEAGE WAS 42,000.
2002 Chevrolet Sonoma
Owners filed 3 complaints about this vehicle with federal regulators, most often about the air bags › frontal. No safety recall has been issued.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings | 1 | 0 | 1 | 0 | |
| Latches/Locks/Linkages › Doors › Latch | 1 | 0 | 0 | 0 | |
| Air Bags › Frontal | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsWHILE DRIVING BETWEEN 45 MPH & 50 MPH I HAD TO BRAKE HARD THE BRAKE SYSTEM SHOT BRAKE FLUID ONTO THE EXHAUST MANIFOLD AND STARTED A FIRE IN THE ENGINE COMPARTMENT DEALER IS CURRENTLY LOOKING AT TRUCK FOR REPAIRS. *NM
CONSUMER STATES THAT WHILE DRIVING AT 50 MPH THE CONSUMER RAN INTO A BOULDER HEAD ON AND NONE OF THE AIR BAGS DEPLOYED. CONTACTED DEALER
3 of 3 complaints, reproduced as filed.
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.