Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
RANDOM ENGINE AND ELECTRICAL SYSTEM SHUTDOWN AT LOW (IDLE) SPEED OR WHEN STOPPED AT A TRAFFIC LIGHT. VEHICLE GOES COMPLETELY DEAD AND POWER STEERING LOCKS UP. ALL INSTRUMENT PANEL DISPLAY IS DEAD. GENERALLY VEHICLE RESTARTS AUTOMATICALLY IN 5-10 SECONDS. A FEW TIME I HAD TO RESTART IT. THIS WAS VERY RANDOM BUT ON SAT 2-18-2017 IT HAPPENED 6 TIMES WITHIN 10 MINUTES WHILE IN HEAVY TRAFFIC AND STOPPED AT TRAFFIC LIGHTS.
I LEASED THE CAR BRAND NEW IN OCTOBER 2014 AND MY PASSENGER HEADLIGHT BURNED OUT. I TOOK IT TO THE DEALERSHIP TO HAVE IT REPLACED AND FOUND OUT THAT IT WILL COST $350 TO REPLACE THE BULB (THE WARRANTY WAS FOR 3 YEARS OR 36K MILES, I HAVE 41K MILES ON IT). HOWEVER, THE LIGHT BULBS SHOULD LAST LONGER THAN 2 YEARS ON A BRAND NEW CAR. I CALLED GM AND THEY SAID THEY COULD DO NOTHING.
THE POWER FOR THE WINDOWS ON THE DRIVER SIDE STOP WORKING (STATIONARY & MOTION) THE RIGHT SIDE FRONT HEAD LIGHT, PARKING LIGHT & BRAKE LIGHT STOPPED WORKING (STATIONARY & MOTION) DEALERSHIP (BEN MYNATT CHEVROLET CADILLAC, 281 CONCORD PARKWAY S, CONCOD, NC 28027) STATES THAT THE ELECTRICAL MODULE UNDER THE DASH NEEDS REPLACED, THE VEHICLE IS ONLY 2 YEARS OLD, 65,000 MILES
WHILE TRAVELING 70MPH, ALL ELECTRICAL CONTROLS INSIDE THE VEHICLE TURNED OFF, INCLUDING THE HEADLIGHTS. THEY IMMEDIATELY CAME BACK ON, BUT DID NOT REGISTER THAT THE VEHICLE WAS IN GEAR (THE SPEEDOMETER WAS REGISTERING 0 BUT THE CAR WAS STILL TRAVELING). THE NEXT MORNING THE CAR WOULD NOT TURN ON IMMEDIATELY (IT TOOK SEVERAL TRIES) AND THEN WHEN WE REACHED THE MECHANIC, IT WOULD NOT TURN OFF. WE HAVE BEEN HAVING ISSUES WITH THE ELECTRICAL COMPONENTS FOR SOME TIME. THE MIRROR SENSOR (WITH BLIND SPOT INDICATOR) WENT OUT SOON AFTER PURCHASE. THE FRONT CAMERA WILL SPORADICALLY STOP WORKING WITH AN ERROR LIGHT. TRACTION CONTROL WILL TURN OFF, WITH AN ERROR MESSAGE. THIS CAR HAS SOME SERIOUS ELECTRICAL ISSUES. *TR
HID HEADLIGHTS ARE VERY POOR, RETURNED TO DEALER NUMEROUS TIMES, WAS TOLD THEY ARE WORKING AS INTENDED. WHILE DRIVING AT NIGHT CHANGING FROM LOW TO HIGH BEAM CAN'T TELL ANY DIFFERENCE! *TR
THE POWER STEERING WENT OUT WHILE DRIVING 65 MPH DOWN THE HIGHWAY. I CALLED A CHEVY DEALERSHIP AFTER DOING RESEARCH AND I FOUND OUT THERE WAS A RECALL ON MY CAR FOR THE POWER STEERING. THE CHEVY DEALER TOLD ME THAT THE RECALL HAD ALREADY BEEN FIXED. I FEEL THERE IS A FAULTY PART PLACED ON MY CAR DURING THE "FIXING OF THE RECALL" MAKING THE POWER STEERING GO OUT AGAIN. THE POWER STEERING SHOULD HAVE LASTED LONGER THAN TWO YEARS. *TR
WHILE DRIVING POWER STEERING LIGHT CAME ON AND POWER STEERING COMPLETELY WENT OUT. *TR
ON 12/21/16 WHILE MERGING ONTO INTERSTATE 10 IN TUCSON, AZ, THE VEHICLE WAS GOING APPROXIMATELY 65 MPH WHEN A "ENGINE POWER REDUCED" SIGN POPPED UP, THE VEHICLE SLOWED DOWN TO 30 MPH WITHOUT WARNING AND SHIFTING DOWN THROUGH ALL GEARS NEARLY RED LINING THE RPMS AND CAUSING AN REAR-END COLLISION. WAS ABLE TO MOVE THE VEHICLE OFF THE FREEWAY AND TOOK IT INTO LOCAL AUTO-ZONE FOR TESTING. THE TEST CAME BACK AS A "THROTTLE SENSOR MALFUNCTION". THE VEHICLE NOW DOESN'T FEEL SAFE TO DRIVE, AND WILL NOT ACCELERATE OVER 45 MPH WITHOUT SHAKING AND FEELING LIKE THE TRANSMISSION IS GOING TO GIVE OUT. CALLED THE LOCAL CHEVY DEALERSHIP AND WAS TOLD THE COST WAS GOING TO VARY BETWEEN $400-1,000 WITH A $100 TEST FEE UP FRONT. I'VE ALSO READ NUMEROUS SIMILAR ISSUES ONLINE FROM PEOPLE DRIVING CHEVROLET IMPALA FROM 2006-2016. THE CAR FEEL VERY UNSAFE TO DRIVE AND I FEEL IT COULD BE A DEATH TRAP AS THERE IS NO CONTROL OVER WHEN THE VEHICLE WILL CHOOSE TO DECELERATE WITHOUT WARNING. THERE HAS BEEN NO MECHANICAL ISSUES BEFORE THIS INCIDENT, AND THE VEHICLE HAS BEEN THROUGH NUMEROUS MECHANICAL MAINTENANCE UP-KEEPS THAT WERE RECOMMENDED BY SERVICE MANAGERS. *TR
I HAVE A 2014 CHEVROLET IMPALA WITH 34,000 MILES. I WAS INFORMED MY AC COMPRESSOR HAS A LEAK AND NEEDS TO BE REPLACED. ALL VEHICLE MAINTENANCE HAS BEEN COMPLETED BY THE DEALER ROGER DEAN CHEVROLET. THEY GAVE ME A QUOTE OF $1,470 TO REPAIR MY CAR. IM VERY DISAPPOINTED THAT THIS COULD HAPPEN ON MY CAR SO SOON. I HAVE BOUGHT 6 VEHICLES FROM THIS MANUFACTURER AND FEEL THIS IS UNJUST. PLEASE HELP.
THE REARVIEW MIRROR ADHESIVE ON MY 2014 CHEVROLET IMPALA HAS FAILED, RESULTING IN A DANGLING REARVIEW MIRROR WHICH AFFECTS MY SAFETY IN HAVING VISIBILITY WHILE OPERATING THE VEHICLE. GENERAL MOTORS AND/OR CHEVROLET WAS NEGLECTFUL IN ENSURING THIS PIECE OF THE 2014 CHEVROLET IMPALA WAS ENGINEERED CORRECTLY SO THAT OPERATORS CAN HAVE REARVIEW MIRROR STABILITY FOR THE DURATION OF OWNERSHIP. UPON CONTACTING GENERAL MOTORS, THEIR ONLY SUGGESTION WAS FOR THE OWNER TO BEAR THE COST OF PURCHASING AN ENTIRELY NEW WINDSHIELD AND ADHESIVE. THIS IS A DEFECT OF THIS CAR AND SHOULD NOT BE LEFT TO THE OWNER'S RESPONSIBILITY. GENERAL MOTORS NEEDS TO CORRECT THIS ISSUE FOR THE SAFETY OF PEOPLE WHO PURCHASE THIS CAR! *TR
POOR HEADLIGHTING. FOGGY LENSE DUE TO DEFECTIVE LENSE MATERIAL FOGGING FROM THE HEAT ON THE INSIDE OF THE LENSE, POOR LIGHT COLOR, TOO SMALL HEAD LIGHTS. VERY HARD TO SEE PROPERLY, ESPECIALLY IF THERE IS A SLIGHT MIST OR RAIN. THERE IS NOT ENOUGH LIGHTING, THE COLOR MAKES EVERY THING SHINY. HARD TO SEE THE LINES IN THE ROAD AND ROAD EDGES. POOREST CAR LIGHTING I HAVE EVER OWNED. THE DEALER SAYS THERE IS NOTHING THEY CAN DO TO IMPROVE THE HEAD LIGHTS.
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT SMELLED BURNING RUBBER. THE CONTACT STATED THAT THE WIRES OF THE REAR DEFROSTER WERE BURNT AND FRACTURED THE REAR WINDOW. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 54,100. UPDATED 02/07/2017*CT
WHILE TURNING RIGHT AND BACKING UP OR TURNING RIGHT INTO A PARKING SPACE AT LOW SPEED THE STABILITRAC/ TRACTION CONTROL ACTIVATES AND STOPS THE DRIVER SIDE FRONT WHEEL FOR A MOMENT, AND THEN RELEASES AND A GRINDING/RUBBING NOISE IS HEARD COMING FROM THE DRIVERS SIDE FRONT WHEEL WHEN THIS PROBLEM HAPPENS AND IS A RANDOM PROBLEM THAT HAPPENS MORE FREQUENTLY, WHEN IT IS COLD AND DAMP.
AT ABOUT 85,000 MILES I AM GETTING A GRINDING NOISE FROM THE LEFT FRONT SIDE. DEALER SAID IT WAS BEARINGS, WHICH I HAD REPLACED AT A PRIVATE GARAGE. NOW THE SOUND IS BACK AFTER ONLY A THOUSAND MILES OR SO. TYPICALLY, IT HAPPENS AT LOW SPEED, AND MOSTLY WHEN TURNING LEFT.
AT 29K THE RIGHT REAR WHEEL BEARING BECAME DEFECTIVE AND NEEDED REPLACEMENT. THIS SHOULD NOT HAPPEN AT SUCH LOW MILEAGE. YES THIS VEHICLE IS EXPOSED TO NYS WINTERS BUT THE CAR IS GARAGED AND WELL MAINTAINED. THE REAR OF THE KNUCKLE IS WIDE OPEN TO THE ELEMENTS EXPOSING THE HUB BEARING TO THE ELEMENTS AND THIS IS AN EASY FIX SIMPLY BY CREATING A CAP ON THE BACK SIDE OF THE KNUCKLE ELIMINATING DEBRIS EXPOSURE. IT IS MY OPINION THAT THE PART WAS SIMPLY DEFECTIVE BASED ON SEVERAL NEWER SIMILAR GM VEHICLES HAVING THE SAME PROBLEMS. *TR
MY DRIVERS PASSENGER SIDE HEADLAMP ASSEMBLY LEAKS EVERY TIME IT RAINS OR WHEN THE VEHICLE GETS WASHED. I'VE BEEN STOPPED TWICE BY LAW ENFORCEMENT AND GIVEN A WARNING ABOUT MY HEADLAMP BEING OUT. I'VE REPLACED THE HEAD LIGHT TWICE AT $57.00 EACH TIME. I CAN'T AFFORD TO KEEP REPLACING THIS LIGHT. GM WANTS OVER $1500 TO REPLACE THE HEADLAMP ASSEMBLY. I DON'T FEEL I SHOULD HAVE TO PAY FOR THIS REPLACEMENT. CADILLAC & EQUINOX ARE HAVING THE SAME PROBLEM. I NEVER IN ALL OF THE GM VEHICLES I HAVE EVER OWNED HAD THIS KIND OF A PROBLEM. I FEEL GM SHOULD HAVE TO PAY FOR THE REPLACEMENT. I WAS ON THE HIGHWAY WHEN IT HAPPENED. THIS CAN BE VERY DANGEROUS. DRIVING WITHOUT PROPER VISIBILITY. WHEN IT'S RAINING, OR WHILE DEER ARE RUNNING ALL OVER THE PLACE. *TR
MY IMPALA 2014 SUDDENLY SAYS 'SERVICE STABILITRAK' IN THE DISPLAY AND THE ENGINE POWER DRASTICALLY REDUCES. I HAVE SEE THIS IN FORUMS THAT IS A COMMON ISSUE WITH GM CARS AND IT HAPPENED TO ME COUPLE OF TIMES. THIS IS A VERY DANGEROUS ISSUE WHEN HAPPENS AT FREEWAYS OR ANY FASTER TRAFFIC ROUTES.
WHILE DRIVING THE CAR THE ELECTRONIC PARKING BRAKE ENGAGED. WE WERE ON A CITY STREET ON A HILL. HAD TO BE TOWED. ENGINE FAULT LIGHT WAS ON. ON 6/22/16 EBRAKE MESSAGE ON DASH. CAR HAD DIFFICULTY PASSING INSPECTION ON5/31/16
WHILE DRIVING AND ACCELERATING TO GET ON THE HIGHWAY THE ELECTRONIC STABILITY CONTROL "STABILITRACT" LIGHT POPPED UP ON THE DASH SCREEN AND REDUCED THE ENGINE'S POWER, REDUCING MY SPEED TO A MAXIMUM OF 30 MPH WHEN TRYING TO ACCELERATE TO THE POSTED 55 MPH SPEED LIMIT. I WAS TRAVELING IN A STRAIGHT LINE WHEN THE "STABILITRACT" & "ENGINE POWER BEING REDUCED" INFORMATION POPPED UP. THE CAR WOULD NOT GO OVER 30 MPH. THIS CAUSED ME TO HAVE TO PULL OVER AND NEARLY CAUSED AN ACCIDENT DUE TO THE SLOW NATURE OF THE VEHICLE, EVEN WITH THE EMERGENCY FLASHERS ON. THIS IS SEVERAL INCIDENTS WITH THIS PARTICULAR CAR, HAVING ELECTRONIC FAILURE. THE WORST OF IT WAS WHEN THE COLLISION SENSOR WAS AFFECTED BY A LEAK IN THE CAR AFTER HAVING TO HAVE THE WINDSHIELD REPLACED DUE TO THE REAR VIEW MIRROR FALLING OFF. THAT INCIDENT CAUSED THE CAR TO SLAM ON IT'S BREAKS DUE AN ELECTRICAL ERROR. THIS CAR HAS BEEN IN THE SHOP FOR NUMEROUS ELECTRICAL ISSUES. CHEVROLET HAS REFUSED TO DO ANYTHING BUT THE BARE MINIMUM TO GET THE CAR BACK ON THE ROAD OBVIOUSLY NOT FIXING THE ROOT OF THE PROBLEM, AS THIS IS ONCE AGAIN AN ELECTRICAL ISSUE. NOT SAFE TO DRIVE IF THE ELECTRONICS ARE GOING TO CONTINUE TO FAIL.
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER A RECALL PERTAINING TO THE STEERING; HOWEVER, THE VEHICLE WAS STILL EXPERIENCING THE SAME FAILURE. WHILE LEAVING THE DEALER, THE POWER STEERING FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND NO ADDITIONAL REPAIRS WERE MADE TO THE VEHICLE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 70,000.
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 70 MPH, THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO THE BODY SHOP. THE VEHICLE WAS NOT DEEMED DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT SUFFERED BACK, NECK, AND HEAD BRUISES THAT REQUIRED MEDICAL ATTENTION. IN ADDITION, THE CONTACT HAD FOUR BRUISED VERTEBRAE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.
THE CAR HAS PUSH BUTTON START FORGOT TO SHUT THE CAR OFF THE CAR KEPT RUNNING FOR OVER AN HOUR WITH THE DOORS OPEN SOMEONE COULD HAVE VERY EASILY STOLE THE CAR BY JUST GETTING IN AND DRIVING AWAY NOTE THE KEY FAB WAS NOT IN THE CAR YET IT COULD BE DRIVEN ....THIS IS A MAJOR PROBLEM...THE CHEVY DEALER IS AWARE OF THE PROBLEM YET NO FIX APPLIES TO THIS PROBLEM THIS HAS HAPPENED TO ME AT LEAST 3 TIMES....
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEADLIGHTS ON THE VEHICLE WERE NOT ILLUMINATING PROPERLY TO GUIDE HER WHILE DRIVING THE VEHICLE DURING NIGHT. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 5,000. UPDATED 09/23/16*LJ *CN
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 25 MPH, THE POWER STEERING SEIZED AND THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A FIRE HYDRANT. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT ABLE TO RESTART. THE FRONT BUMPER WAS FRACTURED. THERE WERE NO INJURIES SUSTAINED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBERS: 14V450000 (STEERING) AND 14V409000 (STEERING). THE FAILURE MILEAGE WAS 72,000.
ON JULY 3, 2016 I WAS TRAVELING ON A ROAD (HWY 620 IN LAKEWAY TX) ON A CURVE AT AROUND 50-55 MPH AND THE POWER STEERING WENT OUT.
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES LOCKED UP. THE CONTACT STATED THAT THE ENGINE BLEW OUT, WHICH ALSO CAUSED THE CATALYTIC CONVERTER TO FAIL. THE CONTACT STATED THAT THE DEALER COULD NOT DETERMINE WHY THE VEHICLE OVERHEATED. WHEN THE VEHICLE OVERHEATED, THE CONTACT BECAME LOCKED INSIDE THE VEHICLE UNTIL IT COOLED DOWN. IN ADDITION, THE HIGH BEAM HEADLIGHTS WERE VERY DIM AND DIMMER THAN THE DAYTIME RUNNING LIGHTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER. THE VEHICLE WAS REPAIRED SEVERAL TIMES FOR THE FAILURES, BUT THE REMEDIES FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 54.
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT BECAME DETACHED FROM THE FLOOR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TENSIONER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 45,847.
SAFETY SYSTEMS THAT SENSE CARS AROUND CAR STOPPED WORKING. FRONT, SIDE, AND REAR SENSORS FAILED. INDICATOR LIGHTS IN MIRRORS CEASED TO FUNCTION. DEALER STATES PARTS ARE ON NATIONAL BACK ORDER AND HAVE TO WAIT TO GET THEM.
4/27 APPROX 5:20PM @ 70MPH, "LOSS OF ENGINE POWER" AND SOME STABILTY WARNING CAME ON. CHECK ENGINE LIGHT AND TRACTION LIGHT LIT, WAS IN CENTER LANE, THANKFULLY GOT TO THE LEFT BERM. CAR WOULD NOT ACCELERATE. TURNED OFF, TOUCHED BRAKE A COUPLE TIMES, SAT A FEW MINS, RESTARTED, CK ENGINE LIGHT STILL ON, BUT ENGINE POWER WARNING NOT ON, WAS ABLE TO GET INTO MOVING TRAFFIC AND TOOK TO DEALIER 4/27 APPRX 7PM, WITH GM RENTAL GIVEN TO ME. AS OF 1:12PM, NO CALL YET, NOT SURE WHAT THE ISSUE IS, BUT COULD HAVE BEEN FATAL!!!! BAD, BAD BAD!!! TOOK A PIC, BLURRY THOUGH, FRIGHTENING! TOLD DEALER OF SUDDEN SURGES, BUT INTAKE REP SAID IT WOULD ALL BE RELATED AND DIDNT WRITE IT DOWN.
CAR STALLED TAKING A RIGHT TURN INTO TRAFFIC HAD TO RESTART
PURCHASED MY IMPALA NOV. 2013, BRAND NEW, ORDERED FROM DEALER. ONE MONTH LATER AS I STOPPED AT A STOP SIGN AND PROCEEDED TO PULL OUT ONTO THE NEXT STREET, THE CAR STARTED GOING VERY SLOWLY, HARDLY MOVING AND THEN JUST STOPPED. THE ENGINE WAS RUNNING BUT THE CAR WOULDN'T MOVE. I SHIFT INTO MANUAL 1ST GEAR AND THE CAR PROCEEDED TO MOVE. I REPORTED IT TO MY DEALER AND THEY SAID TO LET THEM KNOW IF IT HAPPENED AGAIN. IT'S NOW MARCH 2016 AND IT HAS HAPPENED A TOTAL OF 6 TIMES TO ME...THIS CAR IS NOT SAFE. DEALER SAID THEY HAVE NOT RECEIVED ANY COMPLAINTS SIMILAR TO THIS FROM ANY OTHER 2014 AND NEW IMPALA OWNERS. I HAVE FOUND MANY COMPLAINTS IN THE WEBSITE WITH THE SAME EXPERIENCE I HAD. MY RADIO/GPS DISPLAY ALSO GOES BLANK INTERMITTENTLY, THOUGH NOT A SAFETY ISSUE, IT IS VERY UPSETTING WHEN IT HAPPENS WHILE DRIVING IS A STRANGE PLACE AND THE GPS QUITS. THIS REPORT IS OF THE MOST RECENT ISSUE.
WATER WAS LEAKING DOWN FROM OVER HEAD DOME LIGHT AND FROM DOOR JAM, ALL THE MAIN ELECTRICAL SAFETY CONTROLS ARE HOUSED WHERE THE LIGHT IS IN THE ROOF. CALLED DEALERSHIP WAS TOLD FIRST AVAILABLE DATE TO GET THE CAR IN FOR REPAIRS IS FEBRUARY 22ND. ON MY DRIVE HOME FROM WORK THE COLLISION CONTROL CAME ON STARTED FLASHING THE RED LIGHTS ON THE DASH AND SLAMMED ON THE BRAKES, LIKE THE WAS A VEHICLE IN FRONT OF ME HAS COME TO A DEAD STOP, EXCEPT THERE WAS NO VEHICLE IN FRONT OF ME, THE ROAD WAS OPEN. I WAS GETTING OFF THE HIGHWAY WHEN THIS OCCURRED, WHILE DRIVING IN A STRAIGHT LINE. WHEN HOME AND THE CAR WAS TURNED OFF I'M GETTING ERRORS SAYING KEY FOB ISN'T IN THE CAR, AND THE ELECTRONIC PARKING BRAKE NEEDS TO BE SERVICED. THE CAR IS INOPERABLE AT THIS POINT. EVEN IF IT DOES START AGAIN IS A SAFETY HAZARD AT BEST AND HAS TO BE TOWED TO THE DEALERSHIP FOR REPAIRS. IT CANNOT BE DRIVEN IN THE ELECTRICAL STATE IT'S IN.
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 68 MPH WITH THE CRUISE CONTROL, THE BRAKE PEDAL WAS DEPRESSED WHICH DEACTIVATED THE CRUISE CONTROL SETTING. UPON RESUMING TO 68 MPH, THE CONTACT HIT RESUME ON THE CRUISE CONTROL, THE VEHICLE ACCELERATED TO 90 MPH WITHOUT WARNING, AND THE CONTACT TURNED THE CRUISE CONTROL OFF TO STOP THE ACCELERATION. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON ANOTHER OCCASION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. UPDATED 03/09/16*LJ *CN
TRAVELING AT APPROXIMATELY 65 MPH WITH CRUISE CONTROL ENGAGED, I PRESSED THE ACC BUTTON TO INCREASE SPEED. I RELEASED THE BUTTON WHEN I REACHED THE DESIRED SPEED (72 MPH) AND THE VEHICLE CONTINUED TO ACCELERATE. THE PACE OF THE ACCELERATION WAS MUCH FASTER THAN NORMAL USE OF THIS FEATURE. (IT FELT AS IF THE ACCELERATOR WAS FLOORED). THE SPEED INCREASED TO BETWEEN 85 AND 90 MPH BEFORE I COULD REACT. I TURNED THE CRUISE OFF AND IMMEDIATELY THE SPEED BEGAN TO DECREASE. THIS OCCURRED ON AN INTERSTATE THAT WAS FAIRLY FLAT.
FUEL PUMP HAS BEEN REPLACED TWICE. 1ST TIME ON NOV 28,2014(12,314 MILES) AND THEN AGAIN ON DEC 28,2015(30,311 MILES). THE ENGINE LIGHT CAME ON 12/04/15(29,448 MILES) AND THE DENTON,TX DEALERSHIP SERVICE DEPT WAS CLOSED SINCE IT WAS A SATURDAY AFTERNOON.HOWEVER WE WERE ADVISED THAT THE CAR WAS SAFE TO DRIVE HOME. LIGHT WENT OFF THE NEXT DAY AND THE WACO,TX DEALERSHIP COULD NOT DUPLICATE THE ISSUE ON DECEMBER 21,2015 (29,848). ENGINE LIGHT CAME BACK ON DECEMBER 26,2015. SAME ISSUE AS BEFORE. ALSO NOTE THE FUEL PRESSURE SENSOR WAS REPLACED ON JUNE 06,2015 (21,408 MILES). THIS VEHICLE HAS BEEN IN & OUT OF THE DEALERSHIP NUMEROUS TIMES BUT ISSUE CANNOT BE DUPLICATED UNLESS THE CHECK ENGINE LIGHT IS ON. NO CODES DISPLAYING. IT SEEMS THAT THE FUEL SYSTEM IS FAULTY AND THE VEHICLE WILL NEED A NEW FUEL PUMP OR SENSOR EVERY 12,000 MILES.
THE HEADLAMPS DO NOT ILLUMINATE THE ROAD SUFFICIENTLY TO SEE ONCOMING FEATURES SAFELY. BASED ON MY RESEARCH, I'M NOT THE FIRST ONE TO COMPLAIN ABOUT THIS ISSUE. *DT
THE HEADLAMPS ON THIS VEHICLE ARE SUB-STANDARD. VISIBILITY IS VERY POOR ON BOTH LOW AND HIGH BEAMS. I REFRAIN FROM DRIVING THIS CAR AT NIGHT.
THE HEADLIGHTS ON THIS MODEL DO NOT PROVIDE ENOUGH COVERAGE FOR NIGHT DRIVING. THE BEAM DOES NOT SPREAD TO SEE THE SIDE OF THE ROADS OR PROJECT FAR ENOUGH AHEAD TO GIVE YOU ENOUGH VISIBILITY AT HIGHER SPEEDS. THE DEALER SAYS THEY MEET GOVERNMENT STANDARDS. I DON'T DRIVE THIS CAR AT NIGHT BECAUSE OF THIS ISSUE. IT IS HARD TO DO IN THE WINTER WHEN IT GETS DARK SO EARLY IN THE EVENING.
ELECTRICAL BULK HEAD CONNECTOR TO REAR DEFROSTER/DEFOGGER BURNT AND MELTED ELECTRICAL WIRE INSULATION.
ON COLD START VEHICLE EXHAUST AT THE Y FLEX PIPE WILL RATTLE FOR APPROX. 15-20 SECONDS UNTIL EXHAUST BECOMES WARM.
FIVE RED WARNING LIGHTS FLASHED ON THE WINDSHIELD FOLLOWED BY SEVERAL BEEPS. HAPPENED TWO DAYS IN SUCCESSION. THERE WERE 3 ADULTS AND TWO CHILDREN IN THE VEHICLE. (NORMAL OPERATION ONLY ONE OR TWO ADULTS) ON A TWO LANE ROADWAY, ROUNDING A CURVE AT 35-40 MPH. PAVEMENT DRY, DAYLIGHT, NOTHING IN FRONT OF US. TRUCK APPROACHING FROM OPPOSITE DIRECTION IN HIS OWN LANE. NO AUTOMATIC BRAKING OR SPEED CHANGE NOTICEABLE. I DID NOT SENSE ANY DANGERS PRESENT. DEALER DENIES ANY KNOWLEDGE OF THIS SITUATION. NOTHING LIKE THIS EVER HAPPENED DURING THE FIRST 6,000 MILES OF OPERATION UNDER A VARIETY OF DRIVING CONDITIONS.
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS A RANDOM PROGRESSING FAILURE IN WHICH THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT HAD TO TURN THE VEHICLE OFF AND BACK ON TO RESET THE COMPUTER. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V450000 (STEERING) AND 14V409000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. UPDATED 01/27/16*LJ *CN
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. AFTER GETTING THE VEHICLE DIAGNOSED SEVERAL TIMES, THE CHECK ENGINE LIGHT REMAINED ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES WHERE IT WAS DIAGNOSED WITH NO DEFECT. THE CONTACT FELT UNSAFE DRIVING THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA EQUIPPED WITH GOODYEAR EAGLE LS-2 TIRES, SIZE: P225/55R17. WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR DRIVER SIDE TIRE. THE CONTACT PULLED OVER AND DISCOVERED THAT THERE WAS A BLISTER ON THE SIDEWALL OF THE TIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 33,000. THE DOT NUMBER WAS NOT AVAILABLE.
WHEN DECELERATING AT A RED LIGHT WHICH TURNED GREEN, ATTEMPTED TO ACCELERATE WITH NO THROTTLE RESPONSE, EVEN WHEN PUSHED TO THE FLOOR FOR APPROXIMATELY 2 SECONDS OR MORE (SEVERAL SIMILAR INCIDENTS). SECOND INCIDENT, CAR STALLED AT A SLOW SPEED. THIRD INCIDENT, AFTER ACCELERATING THE ENGINE RPMS STAY REVING HIGH AFTER TAKING FOOT OFF THE GAS FOR SEVERAL SECONDS, AND THIS HAS HAPPENED ON SEVERAL OCCASIONS AND AS RECENTLY AS 9-16-15. THESE INCIDENTS ALL OCCURED BEFORE AND AFTER A COMPLETE GM DEALER REPROGRAMMED THE COMPUTER.
TL* THE CONTACT LEASED A 2014 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ENGAGED, THE FRONT CRASH SENSOR WARNING INDICATOR ILLUMINATED AS THE BRAKES INDEPENDENTLY DEPRESSED. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, WHICH DISENGAGED THE BRAKES. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT WHILE THE VEHICLE WAS PARKED WITH THE KEYS OUT OF THE IGNITION, THE RADIO, THE LIGHT BEHIND THE CONTROL BUTTONS ON THE STEERING WHEEL, AND THE LIGHTS BEHIND THE DISPLAY FOR THE RADIO ILLUMINATED; HOWEVER, THERE WAS NOTHING DISPLAYED ON THE SCREEN FOR THE RADIO. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100. MA 10/19/2015 *CN
ON A COUPLE OF DIFFERENT OCCASIONS I HAVE BEEN STOPPED AT A STOPLIGHT OR STOP SIGN. WHEN THE GAS PEDAL IS PRESSED TO ACCELERATE, THERE IS HESITATION BY THE VEHICLE TO ACCELERATE CAUSING THE VEHICLE'S ACT OF ACCELERATION TO OCCUR SEPARATELY FROM THE ACT OF PRESSING THE GAS PEDAL.
I HAVE A SERIOUS PROBLEM WITH THE 2014 -15 CHEVY IMPALA LIGHTING, THE HEADLIGHTS AT NIGHT DO NOT SHINE OR FAN OUT TO SEE WHEN TURNING RIGHT OR LEFT ON A DARKENED ROAD THE LIGHTS SEEM TO BE ADJUSTED TO A PIN POINT SETTING STRAIGHT AHEAD. I WAS TUNING LEFT FROM A ROAD TO A UNLIT ROAD THAT WAS TOTALLY BLACK WHEN LOOKING OUT THE LEFT SIDE WINDOW TO TURN WHEN I TURNED I WAS HEADED FOR THE WOODS LUCKILY I WASN'T GOING FAST SO I COULD BACK UP TO TURN TO THE ROAD THERE SHOULD BE A RECALL TO FIX THIS PROBLEM BEFORE THERE ARE SOME ACCIDENT'S BECAUSE OF THESE HEADLIGHTS THERE COULD BE A PERSON CROSSING A STREET THAT YOU WON' SEE ON A DARK STREET TURN. VERY DANGEROUS SITUATION. I HAVE SEEN THE SAME COMPLAINT ODI # 10651739 & OTHERS PLEASE FIX THE PROBLEM BEFORE ITS TO LATE THANK YOU. *TR
WHILE DRIVING HEARD A LOUD NOISE WHICH SOUND LIKE A BALLOON BURSTING. THE NEXT MORNING WHEN I GOT INTO MY CAR AND CLOSED THE DOOR THE SUNROOF SHATTERED AND FELL IN.
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE ABS LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO DIAGNOSED AND REPLACED THE LEFT MAGNETIC RING, WHICH HAD DETACHED FROM THE VEHICLE. WHILE DRIVING APPROXIMATELY 30 MPH AGAIN, THE ABS LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHO DIAGNOSED AND REPLACED THE PASSENGER SIDE HUB ASSEMBLY, WHICH FELL OFF. THE VEHICLE WAS FULLY REPAIRED. THE FAILURE MILEAGE WAS 41,500. UPDATED 09/18/15*LJ
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2014 Chevrolet Impala → · Every Impala year → · How the figures are calculated →