Page 10 of 13 · complaints 451–500 of 638

2014 Chevrolet Impala complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Visibility/Wiper
Filed Mar 2, 201892,000 milesMI

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE THE VEHICLE WAS STATIONARY, THE REAR WINDSHIELD EXPLODED WITHOUT IMPACT. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.

Service Brakes
Filed Mar 2, 201860,000 milesMA

ELECTRICAL FAILURES. I EXPERIENCED A FAILURE IN MY STABILITRAK, POWER STEERING AND ABS SYSTEM ON MY 2014 CHEVY IMPALA 2LT. THIS CAUSED MY VEHICLE TO LOSE POWER STEERING, AND ABS BRAKE CONTROL, WHICH WHILE DRIVING ON A RAINY SURFACE (IN MA TODAY 3/2 THE WEATHER WAS INSANE) WAS NOT REASSURING. I HAVE READ NUMEROUS REPORTS OF OTHER PEOPLE EXPERIENCING THIS ISSUE AS WELL. CHEVY SEEMS TO HAVE ARE RECALL OPEN FOR POWER STEERING, BUT MY VIN SUPPOSEDLY IS NOT IMPACTED DESPITE ME HAVING A POWER STEERING FAILURE. MANY, MANY ELECTRICAL ISSUES WITH THIS CAR HAVE BEEN REPORTED, AND YET CHEVY DOES NOTHING TO CORRECT THIS CLEAR SAFETY CONCERN. THANKFULLY THE POWER STEERING SYSTEM ONLY PARTIALLY REDUCED ITSELF, AND DIDN'T COMPLETELY FAIL OR ELSE WHO KNOWS WHAT WOULD HAVE HAPPENED. VERY DANGEROUS AND DISAPPOINTING THAT NOTHING IS BEING DONE TO PROTECT PEOPLE.

Electrical System
Filed Feb 28, 201880,000 milesIL

THIS CAR HAS BEEN A LEMON SINCE WE OWNED IT. FIRST THE ELECTRICAL SYSTEM SHUT DOWN (WHILE WE WERE DRIVING AT 70 MPH), THEN THE WHEEL BARRINGS NEEDED REPLACING AT 60,000 MILES, AND NOW THE SOLENOID HAS GONE BAD PREVENTING THE CAR FROM SHIFTING.

Electronic Stability Control (esc)
Filed Feb 26, 201853,500 milesOH

ABS AND STABILITY CONTROL LIGHTS CAME ON 3DAYS AGO

Steering
Filed Feb 25, 201840,000 milesPA

MY 2014 CHEVY IMPALA HAS A POWER STEERING ASSIST PROBLEM. ON ONE OCCASION WHILE DRIVING, THE VEHICLE LOST POWER STEERING ASSIST AND IT WAS HARD TO CONTROL. WHEN I FINALLY MANAGED TO DRIVE IN A GAS STATION, PARKED FOR A WHILE, THE PROBLEM WENT AWAY. AFTER LESS THAN A MONTH, THE SAME PROBLEM OCCUR WHEN I HAD GONE TO MY DAUGHTER'S DAYCARE TO PICK HER UP. I PARKED THE VEHICLE IN THE PARKING LOT, WENT IN THE CLASS TO PICK UP MY DAUGHTER AND WHEN I RETURNED TO THE VEHICLE MY POWER STEERING ASSIST WAS GONE. IT HAS BEEN ALMOST A YEAR SINCE I PARKED THE VEHICLE WAITING FOR A RECALL BUT IT HAS NOT HAPPENED. THE COST OF REPAIR IS SO EXPENSIVE FOR A CAR WITH ONLY ABOUT 40,000 MILES ON IT. I SURELY DESERVE A RECALL FOR THIS PROBLEM ASAP.

Service Brakes
Filed Feb 22, 201837,000 milesMI

WHILE DRIVING, THE POWER STEERING, ABS AND STABIITRAK ALL BECAME NONFUNCTIONAL AND THE PROBLEM HAS PERSISTED FOR ABOUT A WEEK FOLLOWING THE ONSET. THIS OCCURRED WHILE DRIVING IN A STRAIGHT LINE, WITH NO TURNING INVOLVED.

Structure › Body
Filed Feb 20, 201867,000 milesSC

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. DURING RAINY WEATHER CONDITIONS, WATER LEAKED INTO THE TRUNK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY EXPIRED. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.

Electronic Stability Control (esc)
Filed Feb 18, 201875,000 milesME

WARNING INDICATOR LIGHTS BEGAN FLASHING ON THE DASH AND WARNING LIGHTS IN THE MIRRORS FLASHED RANDOMLY. GM DEALER SAID IT WAS A SENSOR THAT WATER HAD LEAKED IN AND CORRODED INSIDE. SAID IT WAS SAFE TO DRIVE AND WOULD TAKE A WEEK TO GET THE PART. THE NEXT DAY IT SHUT OFF AFTER ABOUT ONE MINUTE WHEN STARTED WITH THE REMOTE START. WHEN DRIVING ON THE STREET MORE INDICATOR WARNINGS CAME ON: AIRBAG, TRACTION CONTROL, PARKING BRAKE, ETC.; THE A/C CAME ON BY ITSELF; THE HEADLIGHTS, HEATER, AND TURN SIGNALS STOPPED WORKING. STOPPED THE CAR AND SHUT IT OFF FOR ABOUT AN HOUR. AFTER STARTING IT WITH THE KEY AND RUNNING IT FOR ABOUT 3 MINUTES, IT SHUT ITSELF OFF. ONCE STARTED AGAIN, WOULD ONLY MOVE ABOUT A FOOT AND THEN STOPPED SHARPLY, LIKE THE BRAKES HAD BEEN SLAMMED ON. DID THIS SEVERAL TIMES. PARKED IT AGAIN AND HAD IT TOWED TO THE DEALER. THEY STILL SAY IT'S THE SENSOR PROBLEM AND WILL BE $1200 TO FIX. THEY DID NOT INVESTIGATE THE ISSUE FURTHER ALTHOUGH IT IS CLEARLY A SAFETY PROBLEM.

Electrical System
Filed Feb 5, 201849,700 milesOH

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING, ALL THE WARNING INDICATORS ILLUMINATED, THE SPEEDOMETER FAILED, AND ALL THE FUNCTIONS OF THE AIR CONDITIONING UNIT FAILED. THE VEHICLE WAS TAKEN TO THE DEALER (SARCHIONE CHEVROLET, 1572 OH-44, RANDOLPH, OH 44265) WHERE IT WAS DIAGNOSED THAT THE OBJ SENSORS AND WIRING HARNESS FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CLAIM WAS FILED. THE FAILURE MILEAGE WAS 49,700. *TT *TR

Unknown or Other
Filed Feb 2, 201869,000 milesTX

ON THE MORNING OF MONDAY JANUARY 29, 2018, I WAS DRIVING IN A SCHOOL ZONE AT 20MPH AND ALL OF A SUDDEN I HEAR A POP SO LOUD THAT IT SOUNDED LIKE A GUN SHOT. I LOOK BACK THROUGH THE REAR VIEW MIRROR AND THE BACK GLASS IS COMPLETELY SHATTERED! THERE WERE NO CARS BEHIND ME OR BESIDE ME AS THERE WAS NO TRAFFIC IT'S HIGHLY UNLIKELY SOMETHING HIT THE GLASS. I HAD JUST DROPPED OFF MY KIDS AT SCHOOL AND THEY COULD HAVE BEEN STILL IN THE BACK SEAT WHEN THIS HAPPENED AND IT COULD HAVE BEEN MUCH WORSE. THIS SEEMS TO ME TO BE A DEFECT IN THE WINDOW OR DEFROSTER.

Steering
Filed Feb 1, 201839,000 milesOH

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE OPERATING THE VEHICLE, THE MESSAGE "SERVICE POWER STEERING AND STABILIZING TRACK" DISPLAYED AND THE POWER STEERING MALFUNCTIONED, WHICH CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT INDICATED THAT THE VEHICLE WAS SERVICED FOR THE SAME FAILURE ON JANUARY 19, 2018 BY AN INDEPENDENT MECHANIC WHO REPLACED THE STEERING SENSOR, BUT THE FAILURE RECURRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 39,000.

Steering
Filed Jan 29, 20182 milesNC

POWER STEERING WENT OUT WHILE I WAS DRIVING.

Unknown or OtherCrash1 injured
Filed Jan 27, 201851,000 milesMA

I WAS PULLING INTO A PARKING SPACE HAD MY FOOT ON THE BRAKE AND THE CAR ACCELERATED QUICKLY. EVEN WITH MY FOOT ON THE BRAKE I COULDN'T STOP IT. THE CAR SLAMMED INTO A STONE PILLAR.

Electronic Stability Control (esc)
Filed Jan 22, 201853,000 milesWA

MADE RH TURN AND CAR STALLED AND JERKED STRUGGLING TO MOVE. CAR RECOVERED BUT WAS HAVING PROBLEMS. MADE LH TURN AND SEVICE WARNING "STABILITRACK" CAME ON WITH "LOSS OF ENGINE POWER" AS WELL AS THE CHECK ENGINE LIGHT AND TRACTION CONTROL AND STABILITRACK LIGHTS CAME ON. BARELY ABLE TO GET CAR MOVING. WAS ABLE TO GET CAR MOVING BUT HAD TO DRIVE WITH FLASHERS ON DUE TO THE JERKYNESS OF THE ENGINE LOOSING POWER. GOT CAR TO HOME APPROX 1.5 MILES. NOTICED GRINDING NOISE COMING FROM UNDER CAR. AND ALMOST NO POWER TRYING TO GET CAR IN THE DRIVE WAY. VERY DANGEROUS SITUATION. THIS HAPPENED WHEN CAR WAS TRAVELING AT SPEEDS OF ZERO TO 40 MPH.

SeatsFire
Filed Jan 2, 201839,000 milesNY

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE HEADLIGHTS TURNED OFF AND ON. THE CONTACT MADE AN APPOINTMENT WITH MIKE SMITH BUICK GMC (6014 S TRANSIT RD, LOCKPORT, NY 14094, (716) 625-8235) FOR DIAGNOSTIC TESTING. THE CONTACT STATED THAT THE FAILURE FIRST OCCURRED LAST YEAR. THE DEALER DIAGNOSED THAT THERE WAS AN ELECTRICAL FAILURE, AND THE WIRES WERE BURNT AND CORRODED. THE CONTACT STATED THAT THE ELECTRICAL WIRING HARNESS WAS REPLACED. THE MANUFACTURER WAS NOTIFIED BY A LETTER THAT WAS MAILED BY THE CONTACT, BUT NO RESPONSE WAS RECEIVED. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000.

Electronic Stability Control (esc)
Filed Dec 26, 201768,000 milesTX

I'VE HAD AN ISSUE WITH MY 2014 CHEVY IMPALA LTZ GETTING LOCKED UP WHEN TURNING THE STEERING WHEEL. THIS STARTED A FEW MONTHS AGO, I TOOK IT TO THE DEALERSHIP BUT THEY WERE UNABLE TO RECREATE THE PROBLEM. THE FIRST INCIDENT OCCURED 09/2017, I WAS DRIVING ON THE HIGHWAY GOING 60 MPH, UPON SWITCHING LANES IT FELT LIKE THE STEERING WHEEL JAMMED AND LOCKED FOR A SECOND AND THE ELECTRICAL POWER WENT OUT ON THE RADIO AND DASH. THE ALERTS THEN SAID "POWER STEERING DRIVE WITH CARE' & "FRONT CAMERA' OR SOMETHING TO THAT EFFECT. THIS HAS HAPPENED VARIOUS TIMES SINCE ON CITY STREETS, ANOTHER MESSAGE I'VE SEEN HAS SAID SOMETHING ABOUT STABILITRAK. THE MOST RECENT EPISODE OCCURED ON 12/25/2017. I WAS DRIVING ON A CITY STREET AND TURNED RIGHT AND THE STEERING WHEEL JAMMED AND THE RADIO WENT OUT AND THE SAME MESSAGES CAME UP, I TOOK A VIDEO THIS TIME SO THAT THE DEALERSHIP CAN SEE WHAT THE ISSUE IS. I FOUND THAT THERE IS A RECALL ON OTHER 2014 CHEVY IMPALAS FOR SIMILAR ISSUES WITH POWER STEERING BUT WHEN SEARCHING UNDER MY VIN NUMBER THERE IS NO RECALL ON MY CAR BUT I FEEL AS THOUGH THIS IS A MISTAKE AND MY CAR SHOULD BE RECALLED FOR THIS ISSUE. THIS IS A BIG SAFETY ISSUE AND A BIG CONCERN TO ME AS I HAVE TWO SMALL CHILDREN AND ALMOST CRASHED WHILE ON THE FREEWAY DUE TO THIS ISSUE. LUCKILY THE OTHER TIMES THIS HAS OCCURED I WAS ON CITY STREETS NOT DRIVING AT A HIGH SPEED BUT REGARDLESS IT IS STILL A SAFETY HAZARD.

Unknown or Other
Filed Dec 20, 201765,000 milesNY

POWER STEERING VERY HARD TO TURN, SEEMS TO STICK WHEN TURNED ALL THE WAY LEFT OR RIGHT, MECHANIC SAID RACK (?) AND POWER STEERING PUMP NEED TO BE REPLACED. MAKES NOISES AND LEAKS POWER STEERING FLUID

Engine
Filed Dec 5, 201777,000 milesGA

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A LOUD ROARING NOISE WAS HEARD, THE ENGINE VIBRATED, AND WHEN DEPRESSING THE ON-STAR BUTTON A CLANKING METAL NOISE WAS HEARD UNDER THE VEHICLE. THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO RINCON CHEVROLET INC. LOCATED AT 5480 GA HIGHWAY 21 S, RINCON, GA 31326 WHERE IT WAS DIAGNOSED WITH A CRANK VALVE FAILURE, WHICH WAS ALLOWING TO MUCH AIR INTO THE ENGINE. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED DUE TO THE DEALER WAS WAITING THE CRANK VALVE PARTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000.

Back Over Prevention › Camera System
Filed Dec 1, 201737,000 milesMA

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR BACK UP CAMERA FAILED. THE CONTACT STATED DUE TO THEIR HEIGHT THAT IT IS MORE DIFFICULT OUT THE REAR WINDOW. THE CONTACT STATED THAT PRIOR TO THE FAILURE, THE COLONIAL SOUTH CHEVROLET DEALER LOCATED AT 361 STATE RD, NORTH DARTHMOUTH, MA PERFORMED AN UNKNOWN REPAIR RELATED TO THE FAILURE HOWEVER THE FAILURE REOCCURED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE MILEGE WAS 37,000. *BF CONSUMER STATED THE ELECTRICAL FAILURE WAS FOUND TO BE RELATED TO MOLD FORMED NEAR THE AMP IN THE TRUNK WHICH WAS CAUSED BY A WATER LEAK IN REAR PASSENGER LIGHT. THIS LEAK WAS UNKNOWN AND MUST HAVE HAPPENED WHILE UNDER WARRANTY AND HAD TO BE A MANUFACTURER DEFECT. UPDATED 8/23/18*JB

Service Brakes
Filed Nov 25, 201785,000 milesLA

MY IMPALA 2014 WAS MAKING A LOUD NOISE FROM, THE REAR OF THE VEHICLE AS IF IT WAS THE MUFFLER. THE NOISE COULD ONLY BE HEARD WHILE I WAS INSIDE THE VEHICLE. I HAD MY WIFE STAND OUTSIDE WHILE I DROVE THE VEHICLE DOWN OUR STREET AND THE LOUD NOISE COULD NOT BE HEARD OUTSIDE OF THE VEHICLE. WE COULD HEAR THE NOISE ONCE THE VEHICLE REACHED 20 MPH. AFTER GETTING THE MUFFLER CHECKED WE FOUND OUT THE MUFFLER WAS IN GOOD CONDITION., BUT SHORTLY AFTER THE IMPALA STARTED MAKING THE LOUD NOISE WE MADE A LEFT TURN AT A SIGNAL LIGHT AND THE ABS, POWER STEERING, AND STABLITRAK SERVICE LIGHTS CAME ON THE DASHBOARD. THE POWER STEERING HAS GOTTEN INCREASINGLY WORSE SINCE THE SERVICE LIGHT CAME ON.

Steering
Filed Nov 17, 201770,017 milesTN

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 50 MPH, THE ABS AND SERVICE POWER STEERING WARNING INDICATORS ILLUMINATED, CAUSING THE STEERING WHEEL TO SEIZE. THE CONTACT PULLED OVER, SHUT OFF THE VEHICLE, RESTARTED THE VEHICLE, AND THE FAILURE WENT AWAY. TWO DAYS LATER, THE STEERING FAILED AND THE WARNING INDICATORS ILLUMINATED AGAIN. THE VEHICLE WAS DRIVEN TO THE LOCAL DEALER (WALKER CHEVROLET, CAROTHERS PKWY, FRANKLIN, TN, 37067) WHILE MANUALLY CONTROLLING THE STEERING WHEEL. THE VEHICLE WAS DIAGNOSED THAT THE REAR PASSENGER WHEEL BEARING FAILED AND THAT THERE WAS NO CONNECTION TO THE POWER STEERING. THE REAR PASSENGER BEARING HUB AND ASSEMBLY WERE REPLACED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: [XXX]. THE DEALER REASSURED THE MANUFACTURER THAT THE VEHICLE WAS REPAIRED; HOWEVER, NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,017. *BF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Unknown or Other
Filed Oct 25, 201726,000 milesIL

WHEN IT RAINS HARD OR AFTER A CAR WASH WATER SEEMS TO ENTER SOMEWHERE NEAR THE DRIVER SIDE FRONT BY THE RADIATOR CAUSING STEAM ON THE LEFT SIDE OF THE FRONT GRILL.. LOOKS LIKE CAR IS OVER HEATING BUT IS NOT... THIS ONLY HAPPENS WHEN THERE IS HEAVY RAIN OR AFTER A CARWASH OR ANY TYPE OF MOISTURE THAT GETS ONLY IN THAT AREA OF THE CAR... I HAVE SEEN THE SAME COMPLAINT ON CHEVY FORUMS...

Engine
Filed Oct 20, 20175 milesTX

ENGINE SHUTS OFF WHILE DRIVING AFTER BATTERY WAS REPLACED

Power Train
Filed Oct 18, 2017LA

WHEN STOP TO PARK NOT IN MOTION PUT AUTOMATIC TRANSMISSION IN PARK CAR WILL ROLL LIKE IT IS IN NEUTRAL HAVE USE PARKING BRAKE OR IT CAN ROLL INTO STREET OR OTHER VEHICLE, INTO TRAFFIC OR HIT PEOPLE

Service Brakes
Filed Oct 18, 2017LA

PARKING BRAKE WILL AUTOMATICLY PARTIALLY ENGAGE WITH NO INDICATION CAUSING PADS AND WHEEL CYLINDER TO HEAT UP CAUSING DAMAGE TO WHEEL CYLINDER, ROTOR DIS, BRAKE PADS

Electronic Stability Control (esc)
Filed Oct 18, 201763,000 milesMA

WHEN DRIVING AT LOW SPEEDS OR CORNERING AT STEEP ANGLES THE TRACTION CONTROL ACTIVATES AND WILL ALMOST STOP THE VEHICLE. PREVIOUSLY HAD ISSUE REPAIRED UNDER WARRANTY AND THEY REPLACED A WIRING HARNESS. ISSUE OCCURRED AGAIN. A DEALER SERVICE TECH INFORMED ME THAT THERE IS AN ISSUE WITH WATER GETTING IN THE HARNESSES BUT THERE IS NO RECALL ONLY A TECHNICAL SERVICE BULLETIN. WHERE IT IS A KNOWN ISSUE THAT EFFECTS THE TRACTION CONTROL AND ABS I FEEL THIS BEING A KNOW ISSUE SHOULD BE ADDRESSED THOUGH A RECALL AS THE REPAIR IS EXPENSIVE AND A SAFETY CONCERN.

Electronic Stability Control (esc)
Filed Oct 3, 201730,000 milesKS

TAKATA RECALL" WHEN THE CAR STARTS UP AND IS PUT INTO DRIVE, THERE'S A HARD GRINDING NOICE AROUND FRONT WHEELS. ONCE WE TURN OFF THE TRACTION CONTROL IT STOPS AND DRIVES FINE. IF TRACTION CONTROL IS ON YOU CAN'T TURN THE CAR LEFT OR RIGHT WITHOUT GRINDING

Engine
Filed Oct 2, 201755,708 milesFL

WHEN DRIVING IN TRAFFIC, MY STABILI TRACK LIGHT SENSOR LIGHT CAME ON AND MY REDUCED ENGINE POWER LIGHT ALSO CAME ON AND COULDN'T ACCELERATE IN TRAFFIC. I TURNED INTO A PARKING LOT AND RESTARTED THE CAR. SAME THING HAPPENED AGAIN. I HAVE ON STAR, REPORTED THE PROBLEM.

Visibility › Defroster/Defogger/Hvac System
Filed Sep 27, 2017NY

2014 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO DEALERSHIP UNABLE TO REPAIR AIR CONDITIONER ODOR AFTER COIL REPLACEMENT. *LD UPDATED 09/27/2017*JS

Electrical System
Filed Sep 7, 201732,565 milesMD

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE INFOTAINMENT SYSTEM FAILED AND CAUSED THE AIR CONDITIONER, RADIO, NAVIGATION, SPEEDOMETER, AND ONSTAR TO MALFUNCTION. AS A RESULT, THE CONTACT WAS UNABLE TO VIEW THE BACKUP CAMERA. IN ORDER FOR THE INFOTAINMENT SYSTEM TO FUNCTION, THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO JERRY CHEVROLET (1940 E JOPPA RD, BALTIMORE, MD 21234), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED THAT THE RADIO WAS REPROGRAMMED PREVIOUSLY AT JERRY CHEVROLET DEALER FOR THE SAME FAILURE; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: [XXX]. THE MANUFACTURER ADVISED THE CONTACT TO WAIT UNTIL HE HEARD SOMETHING FROM THE MECHANIC. THE APPROXIMATE FAILURE MILEAGE WAS 32,565. ...UPDATED 11/15/17 *BF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

Electronic Stability Control (esc)
Filed Aug 21, 2017101 milesGA

I WAS DRIVING ON THE EXPRESSWAY GOING 65 MILES AN HOUR AND SUDDENLY MY CAR WITHOUT WARNING WENT WAY DOWN TO 15 AND CAR WAS SAYING LOSS OF ENGINE POWER I WAS VERY AFRAID I ALSO HAD MY 3 YEAR OLD IN THE CAR WE WERE EARLY REAR ENDED BY I SEMI I PULLED TO THE EMERGENCY LANE AND SHUT THE CAR OFF WAITED 10 MINUTES STARTED IT UP AND ALL LIGHTS WERE OFF THE CAR DROVE FINE FOR 10 O 15 MINUTES AND THEN IT STARTED AGAIN THIS TIME THE POWER NEVER CAME BACK

Electrical System
Filed Aug 19, 201753,120 milesFL

I EXPERIENCED LOSS OF POWER STEERING WHILE TURNING THROUGH AN INTERSECTION. TOOK THE VEHICLE TO A DEALERSHIP TO GET A DIAGNOSIS. THE RESULTS WERE THAT THE THERE WAS A LOSS OF COMMUNICATION TO BCM.

Power Train
Filed Aug 16, 201745,000 milesPA

JUNE 2016 AT 20K MILES THE CAR WAS ERRATICALLY SHIFTING AT 30-35 MPH AND HAD A BAD SMELL FROM THE VENTS. I BROUGHT IT TO BONNER CHEVROLET WHO STATED THEY WERE UNABLE TO REPLICATE THE ISSUE AND IT MAY BE DUE TO RUNNING TOO HIGH OF AN OCTANE OF FUEL. THE ISSUE WAS NOT RESOLVED. OCTOBER 2016 I BROUGHT IT BACK TO THE DEALERSHIP FOR THE SAME ISSUE BUT I ALSO NOTICED A SLIGHT TICKING NOISE. A MOTOR MOUNT WAS CHANGED BUT NOTHING WAS DONE ABOUT THE SHIFTING ISSUE OR BAD SMELL. THEY STATED BECAUSE THE CAR WAS NOT GIVING ANY CODES, THERE WAS NOTHING ELSE THEY COULD DO ABOUT IT. AUGUST 13 2017 AT 25 OR 30 MPH WHILE ACCELERATING THE CAR VIOLENTLY JERKED MY SON AND I FORWARD. IT ALSO DID THIS WHILE DOWNSHIFTING. IT CONTINUED TO DO THIS FOR 5 MINUTES UNTIL IT BEGAN TO NO LONGER SHIFT GEARS. THE CHECK ENGINE LIGHT CAME ON. IT GOT TO 4500RPM WHEN I PULLED OVER AND SHUT THE CAR OFF. I TURNED IT BACK ON AFTER A FEW MINUTES BUT THE ISSUE CONTINUED. AFTER ANOTHER 5 MINUTES I GOT HOME. MONDAY 8/14 AFTER ARGUING WITH CHEVY ABOUT TOWING MY CAR SINCE THEY DIDNT WANT TO PICK IT UP UNTIL 8/17, THEY AGREED TO PICK IT UP THAT DAY 8/14. THEY ALSO STATED I WOULD GET A RENTAL AS LONG AS IT WAS DETERMINED THE ISSUE WAS A FAILURE ON BEHALF OF CHEVY AND NOT MYSELF. TUESDAY 8/15 CAME WITH NO UPDATE FROM THE DEALSERSHIP. WEDNESDAY MORNING 8/16 I CALLED FOR AN UPDATE AND WAS INFORMED THE CAR HAD "INTERNAL ENGINE FAILURE". THE SERVICE REP PAUL AT VALLEY CHEVROLET REFUSED TO GIVE ME THE CODE THE CAR WAS GIVING FOR

Air Bags
Filed Aug 4, 201745,000 milesNE

AIRBAG SENSOR LIGHT COMES ON. VEHICLE HAS NOT BEEN IN AN ACCIDENT. NO REASON THE AIRBAG SENSOR LIGHT SHOULD BE ON.

Power Train
Filed Jul 17, 201786,000 milesGA

DEALERSHIP COULD NOT FIND PROBLEM WITH TRANSMISSION STALLING OUT ON PULLING OUT. NOW WITH WARRANTY LAPSED TRANSMISSION SOLENOID IS BAD. $1300 TO REPAIR

Unknown or Other
Filed Jul 7, 201752,300 milesGA

POSSIBLE ACTUATOR ISSUE. MYSELF, ALONG WITH 3 OTHER PEOPLE, WHO HAS DIFFERENT MODELS.OF THE CHEVY IMPALA, HAVE ALL EXPERIENCED A CONSTANT CLICKING BEHIND THE PASSENGER DASHBOARD. IT CLICKS NONSTOP EVEN WHILE THE CAR IS OFF. THE ONLY TIME IT STOPS IS WHEN THE AIR CONDITIONING IS ON. IT CLICKS WHILE THE CAR IS PARKED AND TURNED OFF.

Unknown or Other
Filed Jul 7, 201767,000 milesMI

THE KEY IS STUCK IN THE IGNITION. YOU CAN TURN IT FORWARD BUT IT WILL NOT COME OUT AND THE CAR WILL NOT START. YOU CAN'T PUT THE CAR IN NEUTRAL TO HAVE IT TOWED. THERE HAVE BEEN SEVERAL RECALLS RELATED TO THIS ISSUE FOR GM CARS.

Unknown or Other
Filed Jul 5, 201735,000 milesIA

THE REAR VIEW MIRROR FELL OFF THE WINDSHIELD WHILE DRIVING DOWN CITY STREET AT 25 MILES PER HOUR. AFTER FIRST SEEKING HELP AT THE LOCAL AUTO GLASS DEALER WHO TOLD US THEY COULD NOT FIX WE WENT TO THE DEALERSHIP. THE DEALERSHIP TOLD US THE WINDSHIELD HAS TO BE REPLACED TO FIX THE PROBLEM. THIS IS BASED ON A BULLETIN TO THEM FROM THE CHEVY FACTORY. THE NEW WINDSHIELD WILL TAKE SEVERAL DAYS TO ARRIVE MEANWHILE THE CAR WILL HAVE TO BE DRIVEN FOR AT LEAST A WEEK WITHOUT A REAR VIEW MIRROR UNTIL EVERYTHING CAN BE REINSTALLED. BECAUSE THIS VEHICLES CAMERAS AND SENSORS ARE THERE AS WELL THEUBALL HAVE TO BE RECALIBRATED ONCE THEY ARE REINSTALLED AS WELL. THE WINDSHIELD ALONE COSTS $570, THERE WILL BE LABOR FOR ALL OF THE AFOREMENTIONED ON TOP OF THAT. THE MAIN CONCERN IS THE SAFETY OF DRIVING FOR A WEEK WITHOUT PROPER SAFETY EQUIPMENT DUE TO THE FACTORY DEFECT. THE CHEVY FACTORY BULLETIN THE DEALERSHIP GAVE US LISTS 18 DIFFERENT BUICK, CADILLAC, CHEVY, AND GMC MODELS RANGING FROM 2013-2016 WITH THIS SAME PROBLEM. THE BULLETIN NUMBER IS #PI1187C. WE BELIEVE THERE SHOULD BE A RECALL ON THESE VEHICLES FOR THEM TO FIX THIS PROBLEM. IT'S VERY POOR DESIGN FOR A MIRROR TO FALL OFF A 3 YEAR OLD CAR AND REQUIRING IT TO NEED A WINDSHIELD REPLACED TO FIX, CAUSES A SAFETY ISSUE FOR PEOPLE WHO HAVE TO COORDINATE THIS, NOT TO MENTION THE COSTS INVOLVED!

Parking Brake
Filed May 24, 201764,970 milesME

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ELECTRONIC PARKING BRAKE INDICATOR ILLUMINATED. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TWICE TO STOP THE VEHICLE. THE CONTACT HEARD AN ABNORMAL NOISE IN THE REAR OF THE VEHICLE AFTER THE INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT NOTIFIED AN UNKNOWN LOCAL DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,970.

Electronic Stability Control (esc)
Filed May 23, 201774,000 milesCT

DRIVING UNDER NORMAL HIGHWAY CONDITIONS THE POWER STEERING SUDDENLY STOPPED FUNCTIONING AND THE "SERVICE POWER STEERING" "SERVICE STABILITITRACK" MESSAGE DISPLAYED ON THE DASH, ABS, AND STABILITRAK LIGHTS ALL COMING ON. CAR IS STARTING TO BECOME HARD TO TURN. I PULLED THE VEHICLE OFF AT THE NEXT EXIT AND I CALLED GM ROADSIDE ASSISTANCE AND AFTER WAITING ABOUT 15 MINUTES I STARTED THE CAR BACK THE POWER STEERING FAILED. THIS MAKING THE VEHICLE UNSAFE TO DRIVE.

Steering
Filed May 9, 201746,000 milesPA

WHILE DRIVING, STEERING BECOMES STIFF AND POWER STEERING FAILED. UNABLE TO TURN STEERING IN DESIRED DIRECTIONS. MECHANIC DETERMINED BAD STEERING RACK DUE TO SOME COMPONENT WITHIN THE RACK WHICH CANNOT BE REPLACED EXCEPT THE ENTIRE RACK IS REPLACED. ON ONE OCCASION WHEN THE STEERING FAILED, THE VEHICLE WAS MOVING ON THE HIGHWAY, AND ON THE SECOND AND FINAL OCCASION, THE DRIVER PARKED THE VEHICLE AND WHEN SHE RETURNED THE STEERING FAILED.

Visibility/Wiper
Filed Apr 20, 201750,000 milesMD

REAR VIEW MIRROR DETACHED FROM WINDOW. IT WAS STATIONARY.

Service Brakes
Filed Apr 7, 201740,000 milesIN

POWER STEERING, ABS, AND STABILITRAK LIGHTS ALL COMING ON. ONLY 40,000 MILES ON THE CAR. CAR IS STARTING TO BECOME HARD TO TURN. STARTED WHILE I WAS DRIVING AND WENT THROUGH A LARGE PUDDLE OF WATER.

Unknown or Other
Filed Apr 4, 201775,000 milesFL

WHILE DRIVING ON THE EXPRESSWAY MY SUNROOF SHATTERED INTO PIECES.

Electronic Stability Control (esc)
Filed Mar 30, 201755,000 milesWI

MY SERVICE SIDE DETECTION SYSTEM LIGHT CAME ON MONDAY. ON THURSDAY BRIGHT SUNNY DAY ONE BY ONE ALL SYSTEMS FAILED. NO AIR BAGS,NO BLINKERS,NO ALARMS SOUNDING, NOTHING ON DASH WORKING, EVERYTHING IS GONE EXCEPT ENG IS STILL RUNNING.I WAS DRIVING IN MILWAUKEE HWY AND CITY STREETS. I WAS 2 HOURS FROM HOME SO I DROVE TO THE CLOSEST DEALERSHIP. WHEN THEY TRIED TO ACCESS THE COMPUTER THEY WERE LOCKED OUT. A FEW HOURS LATER THEY WERE FINALLY ABLE TO ACCESS THE COMPUTER AND IT TOLD THEM BOTH SIDE DETECTOR MODULES NEEDED REPLACING. THEY WERE ABLE TO GET SERVICE LIGHTS ON. WE DROVE HOME AND OUR LOCAL DEALER IS GOING TO REPLACE THE SIDE DETECTION MODULES. $600 FOR PARTS ALONE. RECEIPT IS ONLY THE OUT OF TOWN DEALER AS PARTS ARE NOT IN. RECEIPT FOR REPAIR IS NOT ATTACHED AS IT IS TO BE REPAIRED TOMMORROW. (DATE ON SCANNING IS ONE DAY OFF).... MY VIN IS NOT IN THE SIDE DETECTOR RECALLS

Electrical System
Filed Mar 28, 201735,700 milesOH

BLIND SIDE MOTION DETECTOR MONITORING SYSTEM MALFUNCTIONED. THIS WAS AFTER HEADLIGHT MALFUNCTION SO WE THOUGHT IT WAS RELATED TO HEADLIGHT REPAIR. DEALER SAID NO. CAR WAS IN MOTION WHEN WARNING LIGHT CAME ON. CLASSIC CHEVROLET/GM REFUSED TO COVER UNDER MANUFACTURER'S WARRANTY EVEN THOUGH IT'S UNDER 36,000 MILES. THEY SAID IT WAS BECAUSE WE WERE 2 MONTHS AFTER WARRANTY. CONTACTED CHEVROLET/GM HOPING FOR PARTIAL COVERAGE TO NO AVAIL. SYSTEM SHOULD NOT HAVE FAILED THAT SOON. NEIGHBOR SAID HIS SYSTEM FAILED ALSO. IT WAS STILL UNDER WARRANTY SO THAT MEANS HIS DIDN'T EVEN MAKE IT PAST 36 MONTHS.

Electronic Stability Control (esc)
Filed Mar 18, 201713,740 milesCA

STABILITRAK CONTROL SYSTEM I AM CONTACTING YOU ABOUT THE SAFETY HAZARD OF THE STABILITRAK CONTROL SYSTEM MALFUNCTIONING ON OUR 2014 IMPALA LT CHEVROLET. ON NOVEMBER 7, 2016 I WAS DRIVING FROM MY HOME IN PERFECT WEATHER CONDITIONS AND THE CAR SUDDENLY WOULD NOT ACCELERATE PROPERLY. THE VEHICLE INFORMATION CENTER READ 'SERVICE STABILITRAK' AND 'ENGINE POWER REDUCED'. THEN THE CHECK ENGINE LIGHT WENT ON. I CALLED GM CUSTOMER SERVICE AND THE LOCAL CHEVROLET SERVICE CENTER FELIX CHEVROLET TO SCHEDULE SERVICING ON THE VEHICLE. I ASSUMED THE REPAIR HAD CORRECTED THE PROBLEM. THEN ON MARCH 7, 2017 IN PERFECT DRIVING CONDITIONS THE SAME THING HAPPENED WHEN I WAS LEAVING FOR AN APPOINTMENT. THE VEHICLE INFORMATION CENTER READ 'SERVICE STABILITRAK' AND 'ENGINE POWER REDUCED'. THEN THE CHECK ENGINE LIGHT WENT ON. I IMMEDIATELY RETURNED HOME AND CALLED GM. THE CAR WAS TOWED TO FELIX CHEVROLET. THE MILEAGE ON THE CAR WAS 13907, LESS THAN 159 MILES LATER. THE DIAGNOSIS THIS TIME WAS THE NEED TO REPLACE THE ACC SENSOR AND THE REPAIR WAS PERFORMED. I HAVE ASKED BOTH THE DEALERSHIP AND GM TO EXPLAIN WHY STABILITRAK ENGAGES SO UNEXPECTEDLY AND MY CONCERNS ABOUT THE SAFETY OF DRIVING THIS VEHICLE, ESPECIALLY ON THE FREEWAY WITH THE SUDDEN REDUCED ENGINE POWER PREVENTING YOU FROM BEING ABLE TO ACCELERATE PROPERLY. NO ONE CAN REASSURE ME THAT THIS WILL NOT HAPPEN AGAIN.

Electronic Stability Control (esc)
Filed Mar 18, 2017OK

IT'S SHUTTING OFF WHILE DRIVING.

Electronic Stability Control (esc)
Filed Mar 8, 201760,000 milesIN

MY POWER STEERING QUIT WORKING THE STABILITY LIGHT CAME ON AND IT FEELS LIKE MY PARKING BRAKE IS STICKING THERE'S RECALLS FOR ALL THESE ISSUES BUT WHEN I TYPE IN MY VIN IT SAYS THERE'S NO RECALLS FOR MY CAR

Electronic Stability Control (esc)
Filed Mar 1, 201735,000 milesCA

WHEN MAKING RIGHT OR LEFT TURNS AT TIMES YOU WILL GET A GRINDING IN THE FRONT ALSO SOME HESITATION STABILITY LIGHT ABS LIGHT ALSO THE BRAKE ASSISTANT WARNING WILL FLASH THIS IS A SAFETY FACTOR THAT HAS BEEN BOUGHT TO CHEVY'S ATTENTION WITH NO RESULTS. SAFETY IS PRIORITY AT LEAST IT SUPPOSE TO ME, AT THE MOMENT IT IS NOT CHEVORLET.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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