Page 9 of 13 · complaints 401–450 of 638

2014 Chevrolet Impala complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Engine
Filed Oct 9, 201855,000 milesAR

ON OCTOBER 4 WHILE DRIVING ON A 2 LANE HIGHWAY IN ASH FLAT, ARKANSAS,MY 2014 CHEVROLET IMPALA'S ENGINE QUIT RUNNING SUDDENLY. I HAD NO POWER WHATSOEVER. FORTUNATELY, I WAS ABLE TO REACH THE SHOULDER OF THE ROAD. AFTER TURNING THE KEY OFF I THEN BACK ON I WAS ABLE TO START THE ENGINE. IT SEEMS TO BE OKAY. I SHUDDER TO THINK WHAT COULD HAVE HAPPENED ON A BUSY INTERSTATE. NEEDLESS TO SAY, I AM APPREHENSIVE ABOUT DRIVING THIS VEHICLE IN HEAVY TRAFFIC. I NOTICED THERE HAVE BEEN TWO OTHER SIMILAR INCIDENTS REPORTED ON SAME YEAR/MODEL CARS, I HAVE 55,000.MILES ON MY VEHICLE.

Air Bags
Filed Oct 9, 201833,300 milesMS

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING AT ANY SPEED, THE "SERVICE AIR BAG" INDICATOR ILLUMINATED. THE CONTACT CALLED HEAFNER MOTORS INC AT 662-563-7631 (LOCATED AT 935 MS-6, BATESVILLE, MS 38606) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY WAS EXPIRED AND THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 33,300.

Visibility/Wiper
Filed Oct 7, 201813,500 milesNY

NAPA HYBRID WIPER BLADE LOCK DOES NOT STAY CLOSED AND ALLOWS WIPER BLADE TO SLIP IN THE WIPER ARM HOOK. IT COULD COME OFF. NAPA ASSOCIATE KNEW OF THIS PROBLEM AND OFFERED TO REPLACE THE BLADE IF I WOULD BY A MORE EXPENSIVE BLADE. I AM STILL USING THE BLADE AND TRYING TO FIGURE OUT HOW TO MAKE A HOMEMADE FIX BEFORE WINTER. THESE BLADES SHOULD NOT BE SOLD BECAUSE THE BLADE RETAINER LOCK IS POORLY ENGINEERED.

Power Train
Filed Oct 2, 2018MD

BUCKING WHEN SHIFTING GEARS. ENGINE CUTTING OFF. HAD TO REPLACE SOLENOIDS AND TORQUE CONVERTER. PROBLEMS STARTED AT 115,000 MILES.

Air BagsCrash1 injured
Filed Oct 1, 201877,390 milesKY

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, A DEER CROSSED THE ROAD. THE CONTACT HAD TO MAKE A SHARP LEFT TURN TO AVOID THE ANIMAL AND CRASHED INTO A HILL IN THE WOODS. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT RESTRAIN THE DRIVER. THE VEHICLE SUSTAINED FRONT END DAMAGE. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED BRUISED RIBS, AND INJURIES TO THE LEFT ARM AND SHOULDER, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 77,390. *TT UPDATED 11/28/18*JB

Electrical System
Filed Sep 15, 2018KY

INSTRUMENT PANEL AND GAUGES WENT OUT ON MY CAR .

Electrical System
Filed Sep 14, 201848,000 milesNH

TAKATA RECALL UPON MAKING A LEFT TURN, THE ABS LIGHT FLASHES ON AND OFF, THE ENGINE GRINDS, AND THE CAR HESITATES IN THE MIDDLE OF THE TURN. ON OCCASION THE DASHBOARD WILL INDICATE A STABILITRAK WARNING. THE PAVEMENT IS DRY AND THERE NO SAND PRESENT. IT HAPPENS MOST FREQUENTLY WHEN MAKING A LEFT TURN AFTER A COMPLETE STOP. THERE ARE MULTIPLE FORUMS BY OTHER IMPALA OWNERS WITH THE EXACT ISSUE.

Electronic Stability Control (esc)
Filed Sep 10, 201881,500 milesIN

WHILE I WAS DRIVING 60MPH ON AN INTERSTATE MY CAR NOTIFICATION SCREEN DISPLAYED "SERVICE STABILITRAK"/ "ENGINE POWER REDUCED"... THEN MY CAR ACCELERATION SEEMED TO HAVE DIED AND CAR SLOWED ALL THE WAY DOWN TO AROUND 20 MPH WITH THE GAS PEDAL DIWN TO THE FLOOR... A BIG SEMI TRUCK WAS BEHIND ME AND HAD TO BREAK AND SWERVE AROUND ME WHILE BLOWING HIS HORN...I WAS NEARLY KILLED.

Electrical System
Filed Sep 6, 201875,000 milesAL

AC UNIT, IT MAKE A LOUD TAPPING NOISE THE ACTUATOR IS BAD.

Electrical System
Filed Sep 5, 201865,000 milesOH

IT WOULD CUT OFF AND WILL NOT START WITH EVERYTHING GOING BLANK THOUGHT IT WAS THE BATTERY GOT A NEW ONE TO REPLACE THE OLD ONE BUT STILL DOING THE SAME THING THEN THE POWER STEERING LIGHT WILL COME ON SOMETIMES WHEN DRIVING AND WE PUT IN A NEW ALTERNATOR THINKING THAT IT WOULD SOLVE THE PROBLEM THAT DIDN'T WORK STILL CUTS OFF AND WON'T START UNTIL 15-20 MINUTES HAD IT CHECKED BY A MECHANIC AND THEY COULDN'T FIND THE PROBLEM SCARED TO DRIVE IT DO TO HAVING MY KIDS IN THE CAR WITH ME OR GOING TO WORK AND IT HAPPENS OFTEN THEN IT SHOULD AND ONLY HAD THE CAR FOR A YEAR AND A HALF AND IT HAVE DONE IT AT LEAST 5 TIMES ALREADY

Steering
Filed Aug 31, 201824,000 milesTX

STEERING LOCKS WHILE DRIVING

Service Brakes
Filed Aug 30, 201825 milesTX

HAVING PROBLEMS WITH MY CAR WHEN I DO A TURN IN STERRING WHEEL IT MAKES A CRAKING SOUND I HVE CHANGED BRAKES AND OTHER PART IN ORDER TO FIX BUT DID NOT SOLVE THE PROBLEM , ALSO I BRAKED HARD ONCE AND THE BRAKES LOCKED AND STAYED THAT WAY I HAD TO GET VEHICLE TOWED BECAUSE OF THIS ISSUE AND THIS HAPPEN BEFORE NEW BRAKES, ALSO WHEN I TURN ALL THE LIGHT TURN OS AS FOR BRAKES TURNING AND OTHER THINGS.

Steering
Filed Aug 29, 2018IL

2014 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO ISSUES WITH POWER STEERING. *LD *JS

Structure › Body
Filed Aug 29, 2018IL

WATER LEAK IN TRUNK CAUSED BY TAIL LAMP SEALS LEAKING WATER INTO TRUNK AS ADVISED BY DEALER INSPECTION.

Electronic Stability Control (esc)
Filed Aug 29, 2018129,000 milesAL

UPON STARTING THE CAR WARNING MESSAGE APPEARED ON THE DASH STATING POWER STEERING DRIVE WITH CAUTION. THE CAR SEEMED TO ALMOST STALL AFTER THAT. THE VECHICLE WAS STATIONARY AT THE TIME. IT IMMEDIATELY BECAME HARD TO STEER. AFTER 20 MINS I WAS ABLW TO TURNTHE CAR OFF AND RESTART IT AND DRIVE.

Electrical System
Filed Aug 28, 201873,000 milesSC

WHILE DRIVING MY CAR ON A MAIN STREET MOVING ALONG AT APPROXIMATELY 50 MPH THE CAR COMPLETELY SHUT DOWN, ELECTRICAL SYSTEM AND MOTOR. THE CAR WOULD NOT RECOGNIZE THE FOB. THEREFORE, IT WOULD NOT RESTART. I PUT THE CAR IN PARK TO RESTART. THEREFORE, IT WAS STUCK IN PARK AND I COULD NOT MOVE THE CAR OUT OF THE LANE OF TRAFFIC. WE TRIED TO RE-SET THE SYSTEM BY DISCONNECTING THE BATTERY AND TAPPING THE BRAKES. THIS DID NOT WORK. AFTER MY HUSBAND HAD BROUGHT ME THE SECOND FOB FROM HOME THE CAR STILL WOULD NOT RECOGNIZE THE FOB. I WALKED AWAY FROM THE CAR TO RE-SET THE FOB. THE CAR STILL WOULD NOT START. AFTER BEING STRUCK IN FRIDAY AFTERNOON TRAFFIC FOR AN HOUR I CALLED A TOW TRUCK. MY HUSBAND TRIED THE CAR AGAIN AND IT STARTED. I DROVE THE CAR HOME. THE VERY NEXT DAY I TOOK IT TO THE DEALERSHIP AND THEY COULD NOT FIND ANY PROBLEMS. TWO WEEKS LATER THE CAR BEGAN NOT RECOGNIZING THE FOB AGAIN. THE DEALERSHIP CANNOT FIND THE PROBLEM. I DO NOT WANT TO SEE ANY OTHERS GET HURT FROM THIS PROBLEM.

Air Bags
Filed Aug 28, 201830,000 milesIN

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING OVER 35 MPH, THE AIR BAG INDICATOR ILLUMINATED AND MADE A DINGING SOUND. THE FAILURE WAS A SAFETY CONCERN. THE CONTACT CALLED AND SCHEDULED A DIAGNOSTIC APPOINTMENT WITH GATES CHEVY WORLD (636 W MCKINLEY AVE, MISHAWAKA, IN 46545, 574-256-3000). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

Electronic Stability Control (esc)
Filed Aug 27, 2018100,000 milesMN

SERVICE STABILITY TRACK CAME ON FOUR TIMES SINCE I HAVE OWNED THE CAR. THE LAST TIME I WAS ENROUTE TO MY HOME FROM A MEDICAL APPOINTMENT IN MINNEAPOLIS, MN. THIS TIME THE CAR WAS LOSING POWER. I MANAGED TO GET THE CAR TO A CHEVY DEALER, TWO HOURS FROM MY HOME, TO HAVE THREE SERVICE CODES SHUT OFF, ONE OF WHICH WAS SERVICE STABILITY TRACK.

Service Brakes
Filed Aug 23, 201834,323 milesOH

AFTER BACKING OUT OF MY DRIVEWAY, THE WARNING LIGHTS STATING SERVICE STABILITRAK, BRAKE ASSIST & TRACTION CONTROL. ALSO, ABS LIGHT STAYS ON AND WHEN INITIATING BRAKES, BRAKE PEDAL VIBRATES AND MAKES A VIBRATING NOISE. WHILE I WAS DRIVING TO MY APPT, THE MESSAGE KEPT FLASHING OVER AND OVER. SAME PROBLEM 6/15/18 & HAD FRONT HUB & BEARING ASSEMBLY REPLACED. OK UNTIL 8/22/18.

Engine
Filed Aug 22, 201850,000 milesOH

2014 CHEVY IMPALA - 50,000 MILES - THE VEHICLE WILL LOSE POWER WHEN TRYING TO ACCELERATE. IT WILL SUDDENLY REGAIN POWER AND THE ENGINE WILL SURGE. ON 8/20/18 I CAN TO A STOP AT A STOP SIGN IN A RESIDENTIAL NEIGHBORHOOD. I PRESSED THE ACCELERATOR, BUT THE CAR DID NOT RESPOND AND ALMOST STALLED. I DID NOT REALIZE HOW FAR I WAS PRESSING THE ACCELERATOR, AND WHEN THE CAR REGAINED POWER THE FRONT TIRES SQUEALED FROM THE RESULTING BURNOUT. LUCKILY, I DIDN'T RUN ANYONE OVER FROM TAKING OFF LIKE THIS. A MOTHER WAS WITH HER CHILD ON THE SIDEWALK AND WAS NOT PLEASED WITH THE WAY I WAS DRIVING IN AN AREA WHERE KIDS PLAY. THIS CAR HAS HAD ONE PROBLEM AFTER THE OTHER. I DISCOVERED A GM SERVICE BULLETIN PIP5507B - "IN AMBIENT TEMPERATURES 100F OR HIGHER, VEHICLE MAY EXHIBIT A HESITATION OR STALLING CONDITION - CUSTOMERS CAN BE ADVISED TO UTILIZE FUELS WITH OCTANE 91 OR HIGHER, REFRAIN FROM IDLING, AND ONLY PARK VEHICLE IN A COVERED GARAGE. AS LONG AS YOU DON'T USE THIS VEHICLE, YOU'RE FINE. I CAN'T BELIEVE THIS IS A KNOWN SAFETY ISSUE AND NO RECALL. I GUESS SOMEONE HAS TO BE KILLED, FIRST.

Electronic Stability Control (esc)
Filed Aug 21, 2018MI

BODY CONTROL MODULE THAT CONTROLS SIDE AND REAR COLLISION DETECTION IS DISABLED DUE TO CORROSION FROM WATER DAMAGE AFTER NORMAL EVERYDAY USE. SAFETY ISSUE.

Electronic Stability Control (esc)
Filed Aug 21, 2018IL

BODY CONTROL MODULE / OBJECT DETECTION MODULE THAT CONTROLS SIDE AND REAR COLLISION DETECTION IS DISABLED DUE TO CORROSION FROM WATER DAMAGE AFTER NORMAL EVERYDAY USE. SAFETY ISSUE.

Electronic Stability Control (esc)
Filed Aug 21, 201858,000 milesIL

MY CAR HAD WARNING LIGHTS FOR STABILITRAK, PARKING BRAKE, ABS THAT CAME ON. THE CAR JERKS WHEN YOU START IT AND SHIFT GEARS. THE CAR DOES NOT ACCELERATE LIKE NORMAL AND HAS STUGGLE REACHING HIGH SPEEDS. WHILE DRIVING, SOME OF THE LIGHTS WENT OFFF AND CAUSED MORE JERKING OF THE VEHICLE.

Service Brakes
Filed Aug 19, 201864,000 milesMD

I GET INTERMITTENT SERVICE STABILITRACK, SERVICE BRAKE ASSIST, SERVICE TRACTION CONTROL NOTIFICATIONS WHERE MY ODOMETER READING IS AS WELL AS ABS AND ELECTRONIC STABILITYCONTROL ILLUMINATIONS ALMOST IMMEDIATELY AFTER SHIFTING MY VEHICLE INTO DRIVE AND TURNING AND IT IS DURING MOTION. ALSO THERE IS GRINDING AND HARD AND DIFFICULT BRAKING DURING THESE ILLUMINATIONS...

Lane Departure › Blind Spot Detection
Filed Aug 3, 201899,000 milesMO

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 65 MPH, THE VEHICLE LOST POWER AND THE STABILITRAC AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JOHNNY LONDOFF CHEVROLET (1375 DUNN RD, FLORISSANT, MO 63031) WHERE IT WAS DIAGNOSED THAT THE SIDE VEHICLE DETECTION MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000. THE VIN WAS NOT AVAILABLE. **TR

Power Train
Filed Jul 27, 201842,000 milesIL

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 40 MPH, THE VEHICLE LOST POWER AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, THE VEHICLE SPEED DECREASED TO APPROXIMATELY 15 MPH AND THEN REGAINED SPEED. THE VEHICLE WAS TAKEN TO LOU BACHRODT CHEVROLET BUICK GMC (7070 CHERRYVALE N BLVD, ROCKFORD, IL, 815-332-3200) FOR DIAGNOSTIC TESTING, BUT THE FAILURES COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.

Electrical SystemFire
Filed Jul 14, 2018SC

RIGHT FRONT HEAD LIGHT LOW BEAM WIRE HARNESS BURNS COMPLETELY UP. I ALSO FOUND THE SAME SITUATION ON 3 OTHER 2014 IMPALA LIMITED WHILE LOOKING FOR A REPLACEMENT HARNESS IN TWO DIFFERENT SALVAGE YARDS. I THINK THIS IS SIGNIFICANT.

Electronic Stability Control (esc)
Filed Jul 5, 201853,000 milesSC

POWER STEERING WAS LOST, STABILITY LIGHT CAME ON - WAS TOLD THIS WAS DUE TO EROSION - HAD REPAIRED AT MY COST - EXTENDED WARRANTY WOULD NOT COVER AS TECHICIAN STATED MY FAULT ALTHOUGH APPARENTLY THIS AREA IS NOT VISIBLE DURING NORMAL SERVICE. NOW THE CAR TWICE HAS NOT STARTED AT ALL - ALL ELECTRONIC SENSORS GO DEAD. HAVE TAKEN TO CHEVROLET DEALER AND THEY ARE UNABLE TO DETERMINED WHAT IS WRONG. AT LEAST EVERY OTHER TIME I TURN ON CAR, THE STABILITY LIGHT OR STEERING LIGHT COME ON, AS WELL AS THE PARK ASSIST LIGHT. I WAIT FOR ABOUT 10 MINUTES OR SO, TRY AGAIN, AND THEY MAY OR MAY NOT GO OFF. 2 - THE REAR VIEW MIRROR FELL OFF DURING THE FIRST MONTH I PURCHASED, SO IT WAS UNDER WARRANTY AND THEY "RE-GLUED) IT SEVERAL TIMES - FINALLY IT WAS RECALLED, AND REPLACED ABOUT 15 MONTHS AGO, NOW THE MIRROR IS DOING THE SAME THING AGAIN. 3- LAST IS THE PILLAR TRIM - IT PEELED AND I HAD TO HAVE REPLACED AT MY COST - THIS SHOULD NOT HAVE OCCURRED. I FEAR I HAVE A LEMON, BUT MORE IMPORTANTLY I AM NOT RECEIVING THE SERVICE NECESSARY FROM CHEVROLET DEALER - I HAVE MAINTAINED THE SERVICE ON MY CAR THROUGH THE DEALER, BUT SO MANY UNANSWERED CONCERNS LEAVES ME AT RISK FOR ACCIDENT SHOULD CAR JUST STOP!

Electrical System
Filed Jun 22, 201828,400 milesPA

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING AT AN UNKNOWN SPEED, THE SIDE DETECTION WARNING INDICATOR FAILED TO OPERATE AND "SIDE DEFECT DETECTION WAS OFF" ILLUMINATED. THE CONTACT ALSO STATED THAT THE BRAKES MADE SQUEAKING NOISES. THE VEHICLE WAS TOWED TO MEMORIAL HIGHWAY CHEVROLET INC. (1 CHEVY DRIVE, WINDBER, PA 15963, 814-467-4596) WHERE IT WAS DIAGNOSED THAT THE HARNESS CONNECTED TO THE SIDE DETECTION LIGHT NEEDED TO BE REPLACED. THE TECHNICIAN ALSO STATED THAT THE BRAKE PADS NEEDED TO THE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THE REPAIR COST FOR THE SIDE DETECTION LIGHT WOULD BE DISCOUNTED. THE FAILURES WERE NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 28,400.

Electronic Stability Control (esc)
Filed Jun 14, 201814,500 milesOH

I HAVE HAD AN ON GOING PROBLEM WITH THE STABILITRAK, ABS, AND PARKING BRAKE COMING ON AND STAYING ON. THE FIRST TIME THAT THE STABILITRAK CAME ON I WAS JUNE 2015, 3 MONTHS AFTER PURCHASING THE CAR. I WAS DRIVING ON THE HIGHWAY AT ABOUT 65 MILES AN HOUR AND HAD TO PULL OVER AND SHUT THE CAR OFF TO GET THE STABILITRAK TO GO OFF. ON 3 OTHER SEPARATE OCCASIONS I WAS PARKED AND COULD NOT GET THE CAR INTO ANY GEAR. SOMEHOW THE PARKING BREAK HAD ENGAGED AND WOULD NOT GO OFF. ONCE I SAT STRANDED IN A PARKING LOT WAITING ON ROADSIDE SERVICE, BUT WAS RESCUED BY MY SON WHO TWEEKED WITH THE CONTROLS UNTIL CAR WAS ABLE TO SHIFT. ALSO, THE GEARSHIFT AREA DOES NOT LIGHT UP WHEN THESE ISSUES ARE HAPPENING, MAKING IT HARD TO TELL WHEN CAR IS IN REVERSE, DRIVE, OR NEUTRAL. WHEN SHIFTING THE CAR FEELS LIKE THE ENGINE WANTS TO FALL OUT AND CAR WILL NOT DRIVE FASTER THAN 45 MILES AN HOUR. I HAVE TAKEN CAR TO DEALERSHIP ONLY TO BE TOLD THAT THERE ARE 16 DIFFERENT CODES SHOWING, AND THAT EACH CODE MUST BE ADDRESSED IN ORDER TO FIX THE ISSUE. I HAVE SPOKEN TO THE MANUFACTURER, BUT THERE WAS NOTHING THEY COULD DUE SINCE I WAS PAST THE 5,000 MILES/36 MONTHS. I WAS 608 MILES PAST. I PLEADED WITH THE REPRESENTATIVE, BUT WAS TOLD THERE WAS NOTHING THEY COULD DO SINCE THERE WERE NO OTHER COMPLAINTS ABOUT THE ISSUES. I'VE HAD THIS VEHICLE FOR OVER 3 YEARS, AND IT HAS ONLY BEEN FULLY OPERATIONAL FOR 11 MONTHS OF THOSE 3 YEARS. THIS ISSUE IS COSTING ME MORE IN GAS, BECAUSE INSTEAD OF TAKING THE HIGHWAY TO WO

Service Brakes
Filed Jun 13, 201865,495 milesMD

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING AT LOW SPEEDS AND DEPRESSING THE BRAKE PEDAL ,THE VEHICLE HESITATED TO SLOW DOWN AND THE STEERING WHEEL BECAME DIFFICULT TO STEER. IN ADDITION, THE ABS, POWER STEERING, AND STABILITRAK SYSTEM INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO WINEGARDNER MOTOR COMPANY (22675 WASHINGTON ST, LEONARDTOWN, MD 20650, (240) 256-3959) WHERE THEY INFORMED THE CONTACT THAT THE VEHICLE WAS SERVICED IN 2014 PER NHTSA CAMPAIGN NUMBER: 14V450000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,495.

Electrical System
Filed Jun 11, 201848,000 milesMI

WHILE IN MOTION, 70 MPH WITH CRUISE AND A/C ON, ALL DASH INDICATORS SHUT OFF. CRUISE SHUT OFF AS WELL AS A/C. WITHIN A FEW SECONDS EVERYTHING CAME BACK ON...LIKE I RESTARTED THE CAR. IT DID THAT SEVERAL TIMES IN A ROW AND EACH TIME EVERY CONCEIVABLE MALFUNCTION INDICATOR ILLUMINATED ON THE DASH (CLUSTER PANEL). ALL HAPPENING WHILE TRAVELING DOWN THE HIGHWAY AT 70 MPH. WHEN THE DASH FINALLY STOPPED THIS CYCLING, IT LEFT THE CAR WITHOUT ANY INDICATORS (SPEED, TACH, FUEL, ETC)...THEY WERE ALL ON ZERO. FORTUNATELY, MY GARMIN GPS TOLD ME MY SPEED. THINGS REMAINED THAT WAY UNTIL I STOPPED AND SHUT OFF THE CAR FOR ABOUT AN HOUR. AFTER RESTARTING THINGS WERE NORMAL, EXCEPT THAT MY DRIVERS SIDE MIRROR COLLISION AVOIDANCE INDICATOR REMAINED ON. THAT INDICATOR REMAINS ON 24/7...EVEN WHEN THE CAR IS OFF AND PARKED OVERNIGHT. I FINALLY HAD TO REMOVE THE FUSE TO GET IT TO SHUT OFF. I LEAVE THE FUSE OUT ALL THE TIME NOW. THE ERRATIC DASH BOARD TROUBLE HAD HAPPENED ONE OTHER TIME PREVIOUSLY. THE MIRROR ANTI COLLISION INDICATORS HAD BEEN MALFUNCTIONING FOR ABOUT THREE MONTHS PRIOR TO THE ERRATIC DASH BOARD INCIDENTS.

Service Brakes
Filed Jun 10, 201885,000 milesKY

WHILE DRIVING ON A RURAL ROAD APPROACHING A SHARP CURVE MY VEHICLE'S CONTROL PANEL BEGAN TO DISPLAY SERVICE POWER STEERING DRIVE WITH CARE AND SERVICE STABILITRACK MESSAGES RESPECTIVELY; IMMEDIATELY THEREAFTER I BEGAN TO EXPERIENCE DIFFICULTY WITH STEERING.

Service Brakes
Filed Jun 10, 2018MI

HAD A BRAKE INSPECTION ONE WEEK PRIOR TO BRAKES FAILING WHILE DRIVING, PEDAL WAS SOFT ALL THE WAY TO THE FLOOR WHILE HEAR AIR COMPRESSION NOISE. NO WARNING LIGHTS OR ALERTS.

Service Brakes
Filed May 30, 201894,000 milesTX

WHEN I START MY CAR MY EPB IS STUCK TO MY ROTORS AND WILL NOT DISENGAGE WHILE DRIVING OR WHEN I APPLY THE BRAKE. I AM IN FEAR THAT MY BRAKES WILL CATCH FIRE FROM THE FICTION. THE RECALL THAT WAS ON THIS ISSUE, WHEN MY VIN WAS CHECKED IT SAID MY CAR WASN'T AFFECTED BY THIS BUT CLEARLY IT IS. THE RECALL SAID THE DEALER NEEDS TO UPDATE THE ELECTRONIC PARKING BRAKE SOFTWARE BUT THEY WILL NOT DO IT BECAUSE MY CAR HAS A SALVAGE TITLE. ALSO MY CAR WON'T GO OVER 50MPH BECAUSE THE BRAKES ARE ENGAGED AND WONT RELEASE

Electronic Stability Control (esc)
Filed May 30, 201852,000 milesMN

THE ELECTRICAL SYSTEM STARTED TO TRIP OUT. ALL THE CARS SYSTEMS ARE BLINKING ON AND OFF.

Seat Belts
Filed May 29, 201848,000 milesIN

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT DRIVER'S SEAT BELT UNLATCHED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KELLY CHEVROLET (5220 VALUE DR., FORT WAYNE, IN 46805, 260-484-5566) WHERE IT WAS DETERMINED THAT THE SEAT BELT NEEDED TO BE REPLACED AND THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,000.

Visibility/Wiper
Filed May 16, 201890,000 milesVA

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE PARKING THE VEHICLE, THE REARVIEW MIRROR SUDDENLY DETACHED FROM THE FRONT WINDSHIELD. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BURGLUND CHEVROLET, 1824 WILLIAMSON RD. NW, ROANOKE, VA) WHERE IT WAS DIAGNOSED THAT THE ENTIRE WINDSHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 90,000.

Electronic Stability Control (esc)
Filed May 12, 2018SC

TAKATARECALL- CRUNK MY CAR UP TO GO TO WORK AND THE SERVICE STABILITRAK MESSAGE WAS ON. NO INDICATE IN GEAR SHIFT. WHEN I ATTEMPTED TO PUT CAR IN GEAR IT WOULD JERK LIKE THE TRANSMISSION WAS STUCK. I ATTEMPTED TO DRIVE TO THE DEALERSHIP AND THE CAR WOULD NOT PICK UP SPEED ON THE HIGHWAY. I HAD TO RETURN BACK HOME AND HAVE THE CAR TOWED.

Unknown or Other
Filed May 12, 201899,000 milesGA

TAKATA RECALL PROBLEM WHEN SUNROOF SHADE NOT WORKING. CAN NOT OPEN SUNROOF SHADE

Electronic Stability Control (esc)
Filed Apr 20, 201862,200 milesOH

TODAY IS THE SECOND TIME IN 6 MONTHS THAT MY CAR HAS DONE THIS. 2014 CHEVY IMPALA 62,000 MILES, 4 CYLINDER. I WAS DRIVING ON THE HIGHWAY AT 65 MILES AN HOUR AND FIRST THE "SERVICE STABILITRAK" WARNING COMES UP. THEN THE "ENGINE POWER REDUCED" WARNING APPEARS. THE ENGINE WILL NOT GO ABOVE 20 MPH AT THIS POINT. THIS IS VERY DANGEROUS ESPECIALLY IF YOU ARE ON THE HIGHWAY AT SPEEDS OF 65 AND SUDDENLY YOU HAVE NO POWER! I TOOK IT TO MY MECHANIC WHO COULD FIND NOTHING WRONG WITH THE CAR. HE TOLD ME TO PULL OVER AND SHUT THE CAR OFF AND RESTART IT. I DID THAT AND THE CHECK ENGINE LIGHT IS ON BUT I DID GET MY ENGINE POWER BACK. I'M TERRIFIED DRIVING THIS CAR. SOMEONE IS GOING TO GET KILLED IN THIS SITUATION. I READ ALL OVER THE INTERNET ABOUT THIS SAME PROBLEM AND NOTHING IS BEING DONE ABOUT IT. THIS SHOULD BE A RECALL!

Steering
Filed Apr 17, 201874,000 milesOH

WHILE DRIVING POWER STEERING FAILED, LEAVING A VERY DANGEROUS SITUATION. FOR A CAR WITH ONLY 74,000 MILES IT IS UNACCEPTABLE THAT THE ENTIRE POWER STEERING RACK SHOULD BE REPLACED AND ONLY A DEALER CAN REPROGRAM THAT RACK. IT IS A COST OF OVER $3,000 AND WITH A PRIOR MINIMAL RECALL I SMELL A LARGER QUALITY ISSUE.

Electrical System
Filed Apr 10, 201865,000 milesIL

DRIVING TO WORK AND ALL THE EMERGENCY LIGHTS ON MY DASHBOARD CAME ON FOR NO REASON. THE SPEEDOMETER, TACHOMETER, GAS GAUGE, TEMPERATURE GAUGE, RADIO AND HEATER/AC CONTROLS AND TURN SIGNALS QUIT WORKING. ADDITIONAL WARNING LIGHTS ON DASHBOARD WE'RE STABILTRAC, ABS, AIR BAG, TIRE MONITOR AND BRAKE LIGHT. PREVIOUS TO THIS WE HAD PROBLEMS WITH THE BLIND SPOT MONITOR SYSTEM NOT FUNCTIONING. THE CAR HAS BEEN AT THE DEALERSHIP NOW FOR ABOUT 5 WEEKS WITH NO ANSWER. THEY CURRENTLY HAVE 3 OTHER IMPALAS WITH THE SAME PROBLEM. WE LIVE IN A TOWN OF UNDER 10,000 PEOPLE SO WHAT ARE THE ODDS THAT WE ARE THE ONLY ONES. SORRY I DO NOT HAVE ACCESS TO MY VIN NUMBER AT THIS TIME.

Electronic Stability Control (esc)
Filed Mar 26, 201865,000 milesTX

DRIVING IN HIGHWAY AND THE POWER STEERING WHEEL BECOMES EXTREMELY HARD TO TURN MOVE IT COMPLETELY ELECTRIC SHUT OFF IT WAS IN DANGEROUS SITUATION VEHICLE RUNNING AND AND CAN'T EVEN MOVE THE STEERING WHEEL DASHBOARD SHOWED POWER STEERING NEED SERVICE. WENT TO SIDE OF HIGHWAY FOR FEW MINS AND WENT BACK TO CAR AND TURN ON WORK BACK TO NORMAL THIS WILL BE THE SECOND TIME HAPPEN 1ST WAS ON THE GARAGE TURN ENGINE BUT STEERING WHEEL WONT MOVE AT ALL VERH HARD...

Electronic Stability Control (esc)
Filed Mar 16, 201845,000 milesSC

WHILE DRIVING VEHICLE ON INTERSTATE AFTER WORK A BURNING SMELL WAS NOTICED FOLLOWED BY THE STABILITRAK, ABS AND SERVICE POWER STEERING LIGHTS CAME ON, WHICH MADE THE VEHICLE VERY HARD TO TURN. TOOK VEHICLE TO A CHEVROLET DEALERSHIP BELIEVING IT WAS A RECALL DUE TO RESEARCH ONLINE, SERVICE DEPARTMENT STATED THE RECALL WAS FIXED SO THEY REPROGRAMMED IT. UPON LEAVING THE DEALERSHIP, THE BRAKES WERE GRINDING AND ALL THE LIGHTS CAME BACK ON. TOOK BACK TO SERVICE AND IT'S TAKEN 3 DAYS FOR THEM TO TRY AND FIGURE OUT WHAT IS WRONG. THEY'VE NOW DECIDED IT NEEDS A NEW STEERING GEAR. I'VE RESEARCHED OTHER 2014 IMPALAS HAVING A RECALL ON STEERING GEARS BUT THIS VEHICLE IS NOT LISTED? HOW IS THAT? I FEEL IT NEEDS TO BE RECALLED AND FIXED SINCE THERE'S BEEN PREVIOUS RECALLS REGARDING THE WHOLE ELECTRICAL STEERING SYSTEM, STEERING MODULES, AND STEERING GEARS. THE SERVICE DEPARTMENT IS SAYING IT IS GOING TO BE $2,800 TO FIX.

Steering
Filed Mar 14, 201848,000 milesOH

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE POWER STEERING WARNING MESSAGE DISPLAYED AND THE AUDIBLE CHIME ACTIVATED. THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO BALLAS BUICK (5715 WEST CENTRAL AVE, TOLEDO, OH) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING GEAR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 48,000.

Air Bags
Filed Mar 14, 2018FL

TAKATA INFLATORS. MY AIR BAG WILL NOT DEPLOY AT ALL.

Structure › Body
Filed Mar 14, 201866,000 milesPA

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL FOR THE TAIL LIGHT GASKETS, WHICH WAS REPAIRED IN 2014. FOUR YEARS LATER, WHILE OPENING THE TRUNK, THE CONTACT NOTICED THAT WATER HAD BUILT UP BY THE SPARE TIRE AND MOLD WAS FORMING ON BOTH SIDES OF THE TRUNK. THE DEALER (CENTENNIAL CHEVROLET, 5209 PITTSBURGH RD, UNIONTOWN, PA 15401) WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE ASSISTANCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 66,000.

Service Brakes
Filed Mar 10, 201865,000 milesNC

I WAS DRIVING ON THE INTERSTATE AT APPROX 70 MPH WHEN THE POWER STEERING QUIT WORKING. TWO WARNING MESSAGES CAME ON STATING THAT THE "POWER STEERING NEEDED TO BE SERVICED", THE "STABILITRACK NEEDED TO BE SERVICED" AND THE ABS WARNING LIGHT CAME ON. THE CAR BECAME DIFFICULT TO STEER. I HAD MY SON AND A NEIGHBOR'S CHILD IN THE CAR WITH ME. IT WAS NOT A SAFE CONDITION.

Steering
Filed Mar 7, 201823,729 milesNC

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT TURNED THE VEHICLE AROUND AND DROVE HOME. THE VEHICLE WAS TAKEN TO BOYD CHEVROLET CADILLAC BUICK (1875 SPARTANBURG HWY, HENDERSONVILLE, NC 28792) WHERE IT WAS DIAGNOSED THAT IT NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER INFORMED THE CONTACT THAT THE WARRANTY HAD EXPIRED AND DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 23,729.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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