Page 5 of 6 · complaints 201–250 of 272

2013 Chevrolet Impala complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Air Bags
Filed Dec 27, 201550,000 milesAZ

RIGHT SIDE NO LONGER GETS HEAT AND ACTUATOR HAS GONE BAD CAR TICKS THE PASSENGER AIRBAG LIGHT DOES NOT SHOW ON THE SEAT BELT INDICATOR FOR PASSENGER DOES NOT GO OUT

Service Brakes
Filed Dec 14, 201553,000 milesCT

WHEN ACCELERATING FROM A STOP WHILE TURNING LEFT, ABS ENGAGES AND BRAKES LEFT FRONT WHEEL CREATING A VERY DANGEROUS SITUATION STOPPING THE CAR IN INTERSECTIONS WITHOUT WARNING. SERVICE STABILITRAK, SERVICE ABS AND SERVICE BRAKE ASSIST MESSAGES ALSO APPEAR ON DASHBOARD MESSAGE CENTER. ALL WARNING LIGHTS RESET WHEN VEHICLE IS TURNED OFF, UNTIL A LEFT TURN IS MADE WHILE ACCELERATING AGAIN, AND THE ABOVE ISSUES OCCUR AGAIN.

Service Brakes
Filed Nov 12, 201538,050 milesVA

I HAVE HAD THIS WORKED ON ABOUT 1 MONTH OF PURCHASE. I WAS TOLD THE CHEAP BALL BEARINGS IN THE WHEELS ARE FAULTY. MY CAR MAKES A STRANGE NOISE WHEN I TURN THE STEERING WHEEL AND IT LUNGES FOR A SPLIT SECOND AND THEN ENGAGES FORWARD. ALSO WHEN I AM BRAKING DOWN A STEEP INCLINE, THE BRAKES GRAB AND JERK THE CAR SLIGHTLY. THIS HAS GONE ON SINCE I PURCHASED THIS CAR.

Electronic Stability Control (esc)
Filed Nov 4, 201562,010 milesTX

TRACTION CONTROL ACTIVATES WHILE MAKING LEFT TURN WHEN LEAVING A STOP OR A RED LIGHT OR AT ANY OTHER OCCASION THAT REQUIRES MAKING A LEFT TURN AFTER BEING STOPPED. CAUSING THE VEHICLE TO HESITATE AND IN THE PROCESS CREATING A VERY DANGEROUS SITUATION. THIS HAS OCCURRED ON FIVE DIFFERENT OCCASIONS DURING THE PAST FEW DAYS. HAS ONLY OCCURRED WHEN TURNING LEFT FROM A COMPLETE STOP. THERE SEEMS TO BE A METAL SOUND THE FOURTH TIME. HAVE TRIED TO GET IT LOOKED AT AND NO ONE SEEMS TO KNOW WHAT TO DO. VERY CONCERNED ABOUT THE SAFETY OF DRIVING THIS CAR. ALSO DONE IT ONCE WHEN I WAS BACKING OUT FROM A PARKED POSITION.

Service Brakes
Filed Oct 27, 201570,376 milesCO

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE SERVICE ENGINE AND THE STABILITY CONTROL WARNING LIGHTS ILLUMINATED. IN ADDITION, THE VEHICLE STOPPED WITHOUT THE BRAKE PEDAL BEING ENGAGED. THE CONTACT MENTIONED THAT THE ACCELERATOR PEDAL WAS BEING DEPRESSED WHILE THE FAILURE WAS OCCURRING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,376.

Electrical System
Filed Oct 14, 201510 milesLA

SERVICE STABILITY MESSAGE COMES ON WHEN MAKING TURNS AND THE TIRE MAKES A SOUND. THE VEHICLE JUST STARTED TO DO THIS ABOUT A WEEK AGO. I REVIEWED COMMENTS FROM OTHER USERS ONLINE AND IT APPEARS THERE ARE SEVERAL PEOPLE WITH 2013 IMPALA'S THAT HAVE THE SAME PROBLEM. IT HAPPENS WHEN TURNING OR WHEN ACCELERATING WHICH MAKES IT VERY HARMFUL.

Electrical SystemCrash1 injured
Filed Oct 1, 20153,345 milesAL

TL* THE CONTACT OWNED A 2013 CHEVROLET IMPALA. WHILE THE VEHICLE WAS STOPPED AT A STOP SIGN, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED VERY SLOWLY. THE ENGINE STALLED IN THE MIDDLE OF THE ROAD. THE KEY WAS TURNED BACK TO THE ON POSITION AND ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DEPLOYED. THE CONTACT SUFFERED A BROKEN LEFT HIP BONE, NERVE DAMAGE, AND OTHER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,345. *TR

Service Brakes
Filed Sep 15, 201542,000 milesMN

TRACTION CONTROL INTERMIDELY COMES ON AFFECTING TAKE OFF SPEED AND STEERING RESULTING IN ABS SYSTEM COMING ON. HAPPENS MAINLY WHEN STARTING OUT FORM A STOP. CANNOT ACCELERATE FROM A COMPLETE STOP OR MAKE CONSISTENT TURNS.

Service Brakes
Filed Aug 25, 201565,000 milesFL

I HAVE ONLY HAD THIS CAR FOR 3 MONTHS AND EVERYTHING WAS FINE UNTIL I MADE A LEFT HAND U-TURN AND ALL KINDS OF BELLS WENT OFF- SERVICE STABILITRAK-SERVICE BRAKE ASSIST- SERVICE TRACTION CONTROL-I CALLED THE DEALERSHIP AND JUST TO PUT IT ON THE MACHINE TO SEE WHAT'S WRONG IS $126.00 - QUITE FRANKLY I DON'T HAVE THAT KIND OF MONEY TO SPARE- I AM EXTREMELY FRUSTRATED AND ACCORDING TO RESEARCH I HAVE DONE THIS IS A COMMON ISSUE THAT CHEVROLET IS NOT ACKNOWLEDGING-

Electrical System
Filed Aug 13, 201536,010 milesNY

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING AT 40 MPH, THE CONTACT HEARD A CHIME AND THE WARNING MESSAGES FOR THE BRAKES, TRACTION CONTROL, AND STABILIZER WERE DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE ELECTRICAL HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,010.

Electronic Stability Control (esc)
Filed Aug 13, 201560,000 milesMI

AFTER BACKING OUT OF A PARKING SPOT, MAKING A LEFT HAND TURN AND PULLING AWAY, THE BRAKES APPLY ON THEIR OWN, THE TRACTION CONTROL LIGHT FLASHES ON, AND A GRINDING NOISE IS HEARD. THE WEATHER AT THE TIME WAS CLEAR AND SUNNY, AND THE SURFACE OF THE PARKING LOT WAS DRY ASPHALT.

Electronic Stability Control (esc)
Filed Aug 7, 201522,000 milesFL

I STARTED HAVING PROBLEMS WITH MY VEHICLE BACK IN MAY OF THIS YEAR AFTER I RECEIVED A WARNING MESSAGE ABOUT THE STABILITRAK, ABS, AND TRACTION CONTROL. I WAS HEARING AND FEELING A SCRAPING NOISE ESPECIALLY WHEN I TURNED LEFT. I TOOK MY CAR TO THE DEALERSHIP AND THEY REPLACED THE SPEED SENSOR AND HARNESS. I THOUGHT THAT WOULD TAKE CARE OF IT. AT THE END OF JUNE I TOOK MY CAR BACK AGAIN FOR THE SAME PROBLEM. OF COURSE THE SERVICE TECH COULD NOT DUPLICATE THE SOUND. HERE WE ARE LESS THAN 2 MONTHS LATER AND I HAVE TAKEN THE CAR BACK TO THE DEALERSHIP ONCE AGAIN THIS MORNING. I DON'T EXPECT ANYTHING TO BE FOUND BECAUSE APPARENTLY THIS PROBLEM NEVER COMES UP AT THE DEALERSHIP AND THE TECHS CAN NEVER DUPLICATE IT. OUR TECH TOLD US THIS MORNING THAT IF THEY CAN'T FIND ANYTHING AGAIN THIS TIME, THEN I WILL MOST LIKELY HAVE TO DRIVE THE CAR WITH THE TECH TO SEE IF I CAN DUPLICATE IT. I'M HOPING THIS CAN FINALLY BE TAKEN CARE OF BUT BECAUSE MY CAR IS STILL UNDER WARRANTY, I DOUBT ANYTHING WILL COME OF IT. ONCE MY WARRANTY RUNS OUT I'M THINKING THE TECH WILL BE ABLE TO DUPLICATE IT AND CHARGE ME A LOT OF $$ TO FIX IT.

Suspension
Filed Aug 6, 2015MO

CONTROL ARM - L& R - O/A MAY 19, 2015 BACKING OUT OF MY DRIVEWAY AND TURNING STEERING WHEEL I HEARD A GRINDING NOISE; MADE A LEFT TURN HEARD IT AGAIN. I TOOK THE CAR TO THE PLACE WHERE I BOUGHT IT. TOLD THE SVC. MANAGER ABOUT THE PROBLEM; I DON'T KNOW IF ANYBODY TEST DROVE IT OR JUST LOOKED UNDER THE CAR; HE DIDN'T FIND ANY PROBLEMS. A MONTH LATER IT STARTED ACTING AGAIN WITH THE STRANGE NOISE; I TOOK IT TO A DIFFERENT 'CERTIFIED CHEV DEALER'. A TECH RODE WITH ME AND HEARD THE NOISE IMMEDIATELY; APPOINT WAS MADE IMMEDIATELY; SUPPOSEDLY REPAIRED...I DROVE IT ANOTHER MONTH. THEN THE SAME NOISE STARTED ON THE RIGHT SIDE; TOOK IT BACK TO THE SAME DEALER. ONCE AGAIN 'CONTROL ARM', SUPPOSEDLY REPAIRED ... WRONG !!!! NOW 8/04/15, TURNING THE WHEEL AGAIN, THE SAME GRINDING NOISE STARTED. I WANT TO TAKE IT BACK TO THE LAST SHOP BUT FIRST I WANT IN PUT FROM YOUR OFFICE. THE CAR HAS ONLY 14000 MILES ...UPDATED 08/20/15 *BF

Wheels
Filed Aug 5, 201520,540 milesNY

TRACTION CONTROL ACTIVATES WHEN THERE ARE COMPLETELY DRY ROADS. IT ACTIVATES WHEN I AM ACCELERATING FROM A STOP AS I AM TURNING LEFT. IT SEEMS TO BE A PROBLEM WITH A SENSOR IN THE WHEEL(MY OPINION),BUT WHEN I TAKE IT IN TO THE DEALER THEY "CAN'T DUPLICATE CUSTOMER CONCERN" THERE HAS BEEN ON AND OFF PROBLEMS WITH THIS SYSTEM SINCE I PURCHASED THE CAR. IT IS FRUSTRATING THAT IT ISN'T CORRECTED AND THE SERVICE DEPARTMENT GIVES ME THE IMPRESSION SINCE THEY CAN'T IDENTIFY THE PROBLEM,IT'S NOT A PROBLEM TO THEM.

Tires
Filed Jul 27, 201537,900 milesCA

THE TIRES ON MY 2013 CHEVY IMPALA LTZ HAVE WEARN DOWN FROM THE INSIDE OF TIRE IN THE FRONT YOU DON'T NOTICE IT AT ALL UNLESS YOU ARE SITING DOWN AND ABOUT 10-15 FEET BACK AS MY WIFE NOTICE THEM I ROTATE MY TIRES AT EVERY OIL SERVICE WHICH IS AT EVERY 6000 MILES THE CAR HAS 37895 MILES ON IT NOW THEY ARE WEORN DOWN TO THE WHITE THREAD AND ONLY IN THE IN SIDE THIS SHOULD OF BEEN SEEN AND ME NOTIFIED ST THE TIME OF SERVICE AT DEALER AT MARK CHRISTEFER CHEV.IN ONTARIO CA. BUT I WASN'T THIS IS A ON GOING COMPLAINT BY HUNDRED OF PEOPLE AS I FOUND OUT ON THE INTERNET SO FAR NO DEATHS THAT I KNOW OF MY WIFE DRIVES THIS CAR WITH MY GRANDKIDS AGES 2-13 I HAD TO GO BUY 2 USED TIRES RIGHT AWAY I'M ON DISABILITY AND GO TO DOCTOR 30 MILES ONE WAY THESE TIRES COULD OF BLOWN WHILE MY WIFE DRIVING AND I DON'T WANT TO THINK WHAT WOULD OF HAPPEN BUT THERE IS SOMETHING SERIOUS GOING ON EITHER THE TIRES ARE DEFECTIVE COUSE AT 37000 MILES THE TIRE SHOULD LAST A HELL OF SLOT OR MILES THAN THAT MOST TIRE WSRRENTY ARE AT LEAST 50000MILES AND UP OR THERE'S SOMETHING WRONG WITH THE SUSPENSION MY TIRES ARE WEARING OUT EVEN EXCEPT FOR THE INSIDE OF TIRE AND ITS NOT ANYTHING TO DO WITH ALINMENT I HAD IT CHECKED AND ITS RIGHT ON THE MARK PUTTING A STRAIGHT EDGE ACCROSS THE TIRE THE OUT SIDE OF TIRE HAS JUST MAYBE ABOUT A 1/8"' DROP BUT THE OTHER SIDE THE INSIDE OF TIRE HAS D ROP OF 1" I HAVE PHOTOS THAT DROPS INCH THAT'S ABOVE DANGERASTHIS WEB SITE WWW.M.CSRCOMPLAINTS.COM HAS A LOT OF PEOPLE WITH THE SAME

Electrical System
Filed Jul 27, 201568,000 milesPA

WHEN STARTING TO MOVE FORWARD FROM A STOPPED POSITION AND TURNING THE STEERING WHEEL AT THE SAME TIME, THE ABS SENSOR KICKS IN AND THE CAR MAKES THE ABS SOUND, THE ABS LIGHTS UP ON THE DASHAND THEN IT RELEASES AND YOU CAN DRIVE NORMAL. IT HAS OCCURRED MANY TIMES NOW BETWEEN 1 TO 5 MILES PER HOUR. I DO NOT SEE ANY RECALLS AT THIS TIME FOR THIS PROBLEM.

Wheels
Filed Jul 6, 201553,000 milesND

I JUST PURCHASED MY VEHICLE 3 MONTHS AGO AND ABOUT 2 WEEKS AGO, I'VE BEEN HAVING ISSUES WITH TRACTION CONTROL, ABS AND SERVICE STABILITRAK. IT SEEMS I GET THIS PROBLEM WHEN I JUST START MY CAR AND TRY TO TURN THE WHEEL RIGHT, AT LOW SPEEDS IT FEELS LIKE IT'S GRINDING. THIS PROBLEM HAS HAPPENED A FEW TIMES SINCE THEN (NOT CONSISTENT) AND EVERY TIME IT GRINDS I GET A TRACTION CONTROL LIGHT POP UP. THIS PROBLEM IS HAPPENING WHEN THERE IS NO RAIN OR SNOW ON THE ROAD. I HAVE DONE SOME RESEARCH AND IT SEEMS A LOT OF PEOPLE ARE HAVING THE SAME ISSUE WITH CHEVROLET IMPALA'S. I BELIEVE THIS SHOULD BE RECALLED IT IS VERY DANGEROUS!

Service Brakes
Filed Jun 18, 201554,000 milesWI

GRINDING NOISE FROM FRONT AND ABS ENGAGES THE BRAKES AND LOW TRACTION LIGHT FLASHES ON WHEN ACCELERATING FROM A STOP AND TURNING LEFT AT THE SAME TIME, DOES NOT MATTER IF YOU ACCELERATE SLOW OR FAST AND THIS IS HAPPENING ON DRY PAVEMENT. IF I TURN OFF THE TRACTION CONTROL IT WILL NOT DO IT, SO I ASSUME THE PROBLEM MUST EXIST IN A SPEED SENSOR OR SOMETHING WITH THE TRACTION CONTROL SENSORS OR WIRING. OF COURSE MECHANICS CANNOT DUPLICATE THIS. WAITING FOR GM TO STEP UP TO THE PLATE AND FIX.

Tires
Filed Jun 16, 201536,000 milesGA

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA EQUIPPED WITH GOODYEAR EAGLE LS-2 TIRES, SIZE: P225/55R17. THE CONTACT STATED THAT THE TIRE WARNING LIGHT ILLUMINATED BECAUSE THE FRONT PASSENGER SIDE TIRE DEVELOPED A SLOW LEAK. SEVERAL DAYS LATER, WHILE PULLING OUT OF THE DRIVEWAY AT 10 MPH, THE CONTACT NOTICED THAT THE VEHICLE DROVE ABNORMALLY. THE CONTACT PULLED OVER AND NOTICED THAT THE FRONT PASSENGER TIRE THREAD SEPARATED. THE MANUFACTURER WAS NOT NOTIFIED. THE TIRE WAS REPLACED. THE TIRE AND VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 36,000. THE VIN WAS NOT AVAILABLE.

Electronic Stability Control (esc)
Filed Apr 20, 201552,000 milesCA

FIRST MY SERVICE ABS TRACTION CONTROL LIGHTS CAME ON AND WHILE MAKING LEFT TURNS A LOUD METAL GRINDING NOISE HAPPENED AND MY TRACTION CONTROL LIGHT FLASHED. I TOOK IT TO MY LOCAL MECHANIC HE REPLACED THE BEARING AND SENSORS WHICH HELPED WITH THE SERVICE LIGHTS BUT THE GRINDING STILL HAPPENED. THE NOISE AND TRACTION CONTROL LIGHT STILL CONTINUED WHILE TURNING JUST NOT AS MUCH AS BEFORE. THE MECHANIC REPLACED THE PART TWICE!! TOOK IT TO MY MECHANIC AGAIN BECAUSE OF THE GRINDING AND TRACTION CONTROL FLASHING HE DROVE IT AROUND AND HE COULD NOT MAKE THE NOISE HAPPEN SO HE COULD NOT FIX OR REPLACE ANYTHING. IT FEELS LIKE THE ABS IS BRAKING ON ITS OWN FOR NO REASON WHILE I DRIVE MY 2013 IMPALA LTZ. MY MECHANICS CAN NOT FIND THE PROBLEM AND IT SEEMS NEITHER CAN ANY IMPALA OWNER OR MECHANIC. BUT I'M 99% SURE WHEN I DRIVE IT TONIGHT TO VISIT FRIENDS I WILL HEAR A METAL ON METAL GRINDING NOISE I JUST HOPE NOT WHILE IM ON THE FREEWAY WHERE I CAN GET KILLED. IT HAPPENS WHILE DRIVING COMING FROM A STOP OR AS SIMPLE AS ME BACKING OUT OF MY DRIVEWAY. *TR

Electrical System
Filed Apr 17, 201543,256 milesVA

I WENT TO START MY CAR THE KEY WAS IMMEDIATELY "LOCKED" INSIDE THE IGNITION ..LOCKING EVERYTHING IN THE CAR UP, FROM THE BRAKES TO THE ELECTRICAL . YOU SHOULD BE ABLE TO TURN IT 4X (A,B,C,D(ON) IT WOULD NOT LET YOU GO PAST C. THE KEY WOULD NOT COME OUT, I HAD IT JUMPED IN ORDER TO GET THE KEY OUT . I THOUGHT FOR SURE IT HAD TO DO WITH THE IGNITION SWITCH BEING RECALLED, BUT NO HALL CHEVROLET SAID IT WAS JUST THE BATTERY. SO WHEN YOUR BATTERY GOES BAD, IT IS NORMAL FOR THE KEY TO BE LOCKED ALMOST "EATEN" BY THE IGNITION. THERE WAS NO WARNING IT WAS THE BATTERY, NOTHING. I HAVE ONLY OWNED THE CAR 29 DAYS. I REALLY THOUGHT IT WAS THE IGNITION SWITCH BUT DEALERSHIP SAYS NO BATTERY? *TR

Power Train
Filed Apr 13, 201538,476 milesMI

2013 CHEVY IMPALA WITH APPROXIMATELY 38860 MILES. 3.31.2015 DEVELOPED A GRINDING NOISE IN THE FRONT END WHEN TURNING SHARP LEFT, CAUSES THE CAR TO HESITATE, MAKING IT A VERY DANGEROUS. OCCURRED A FEW TIMES BEFORE THE DEALERSHIP OPENED. I TOOK IT INTO BOWMAN CHEVY IN CLARKSTON THEY DROVE IT & IT DIDN'T OCCUR FOR THEM AND THEY SENT ME ON MY WAY. IT CONTINUED TO HAPPEN, & WITH GREAT CONCERN FOR MY SAFETY I TOOK IT TO A DIFFERENT DEALERSHIP, JOE LUNGHAMER CHEVROLET IN WATERFORD. THEY DID KEEP MY CAR ALL DAY & GAVE ME A INVOICE THAT STATES: NPF OPERATING TO MANUFACTURING SPECIFICATIONS AND MULTI-POINT INSPECTION WAS DONE. THEY GAVE MY CAR BACK & SAID THEY FOUND NOTHING WRONG. SAD TO SAY GENERAL MOTORS MAY BE PUTTING MY LIFE IN DANGER, AS THEY DID MANY OTHER PEOPLE BEFORE RECALLING FOR THE IGNITION CONTROL. AT THIS TIME MY CAR IS CLOSE TO 3000 MILES OVER THE BUMPER TO BUMPER WARRANTY, I BELIEVE THEY'D TRY HARDER IF IT WAS UNDER 36000 MILES. BOTH DEALERSHIPS SAID THE CAR WOULD HAVE TO DO THE SAME THING FOR THEM TO DIAGNOSE. BOWMAN CHEVY SAID THE FEES WOULD START AT $100 TO DIAGNOSE, AND GO UP & MADE IT CLEAR IT COULD TAKE UP TO A WEEK OR MORE TO DIAGNOSE & TO WAIT UNTIL IT DOES IT ON A REGULAR BASIS. I DON'T FEEL SAFE IT'S NOT EVEN 3 YEARS OLD AND I'M STILL PAYING ON. THERE ARE OTHERS COMPLAINTS ON THIS SITE THE SAME AS MINE, ALONG WITH DIFFERENT SITES AND IMPALA FORUMS THAT HAVE THE SAME COMPLAINTS. MY CAR CONTINUES TO DO THIS A COUPLE OF TIMES A DAY BUT NOT ENOUGH FOR THE SERVICE

Engine
Filed Apr 10, 201548,000 milesMD

DRIVING ON INTERSTATE 95 GOING BETWEEN 60 AND 65 ALL OF A SUDDEN ENGINE LIGHT CAME ON, THE ENGINE REDUCTION POWER LIGHT, THE STABILITY TRACTION CONTROL LIGHT CAME ON AND THE ENGINE SLOWS DOWN FROM 60 TO 20 MILES WHILE DRIVING ON A CROWED HIGHWAY DURING RUSH HOUR. PULL OVER BY THAT TIME I WAS BARELY MOVING TO THE SIDE OF THE RODE. TOOK IT TO THE DEALER THEY LOOKED IT OVER AND SAID IT WAS A BAD SENSOR IN THE ACCELERATOR. WELL THE LIGHT WHEN OFF FOR ABOUT A MONTH BUT IT STARTED AGAIN DOING THE SAME THING, BEGAN TO DO RESEARCH AND THERE ARE TONS OF COMPLAINTS ON YOUTUBE DEALING WITH THE SAME ISSUE. THIS IS A VERY DANGEROUS ISSUE TO HAVE TO DEAL WITH. *TR

Engine
Filed Mar 20, 201541,000 milesIL

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE REDUCE ENGINE POWER, THE CHECK ENGINE, THE TRACK CONTROL AND THE SERVICE STABILITY WARNING LIGHTS ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.

Electrical System
Filed Mar 17, 2015IL

2013 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL ISSUES. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER STATED ALL THE DEALER DID WAS CHANGE THE FACTORY ISSUED KEY SO HE COULD NOT PUT ADDITIONAL KEYS ON THE RING AND REPLACED THE LARGER KEY RING, WITH A SMALLER ONE. *JB UPDATED 12/07/15. *JB

Tires
Filed Mar 15, 201535,000 milesWI

CORDS IN THERE OF THE FOUR TIRES ON OUR 2013 CHEVROLET IMPALA RUPTURED, CAUSING BULGING ON THE INSIDE MARGIN OF THE TIRE FACES. THE BULGING CAUSED THE STEERING WHEEL AND ENTIRE CAR TO SHAKE AT ALL SPEEDS. THE TIRES HAD TO BE REPLACED LONG BEFORE THE END OF THE TREAD LIFE. THE TIRES, WHICH WERE ORIGINAL EQUIPMENT ON THE CAR, WERE GOODYEAR EAGLE LS2, SIZE P225/55R17, DOT# M643 BHDR 2312. CONTINUE USE WOULD HAVE RESULTED IN DAMAGE TO SUSPENSION AND DRIVE LINE COMPONENTS AND POSSIBLE CATASTROPHIC TIRE FAILURE. *TR

Structure
Filed Feb 4, 201550,000 milesMI

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHEN THE PASSENGER DOOR OPENED, AN ABNORMAL NOISE EMITTED FROM THE DASHBOARD. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

Tires
Filed Feb 2, 201533,000 milesFL

EAGLE LS2 TIRES HAVE HAD THE SIDEWALL FAIL AND BLOW OFF. WHILE DRIVING AT 70MPH HIGHWAY SPEED. NEARLY CAUSING A MAJOR ACCIDENT(S). APPARENTLY THIS IS MUCH MORE COMMON THEN IT SHOULD BE AFTER READING ONLINE ABOUT THESE TIRES. AND COMMONLY ON IMPALA VEHICLES FOR MANY YEARS, NEARLY A DECADE. *TR

Power Train
Filed Jan 23, 201530,000 milesTX

TL*THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED WHILE ATTEMPTING TO OPERATE THE VEHICLE FORWARD OR IN REVERSE, A LOUD NOISE WAS HEARD AND A WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTICE OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

Electrical System
Filed Jan 13, 201541,000 milesWY

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH, THE DEFROSTER FAILED AND CREATED POOR VISIBILITY. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000. UPDATED 03/04/15*LJ THE CONSUMER STATED THE VEHICLE NEEDED A NEED BATTERY. UPDATED 03/26/15

Engine and Engine Cooling
Filed Jan 13, 201525,000 milesNY

CAR HAS A GRINDING NOISE AND HESITATES WHEN TAKING A LEFT TURN FROM A STOP. ONLY HAPPENS INTERMITTENTLY AT THIS POINT. FEELS LIKE THE TRACTION CONTROL COMING ON FOR NO REASON. (BUT THEN I AM NOT A MECHANIC) NO INDICATOR LIGHTS ON THE DASHBOARD COME ON WHEN IT HAPPENS. IT IS DANGEROUS BECAUSE THE CAR HESITATES AND PULLING OUT INTO TRAFFIC THIS IS AN UNCOMFORTABLE SITUATION. SOMETIMES IT MAY HAPPEN 5 TO 6 TIMES A DAY AND THEN IT STOPS AND DOESN'T HAPPEN FOR DAYS OR WEEKS AGAIN. DOES NOT SEEM TO BE RELATED TO WEATHER CONDITIONS AS IT HAPPENS AT ALL DIFFERENT TIMES. BROUGHT IT TO THE DEALER AND THEY CANNOT DIAGNOSE THE ISSUE BECAUSE IT DOESN'T HAPPEN WHEN THEY DRIVE IT. THEY CHECKED THE CAR AND CANNOT FIND A PROBLEM. TOLD TO BRING IT BACK IF THE PROBLEM PERSISTS AND GETS MORE FREQUENT. *TR

Electrical System
Filed Jan 6, 2015MO

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE CONTACT FELT THE TIME FRAME FOR THE RECALL REPAIR WAS EXCESSIVE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

Tires
Filed Dec 29, 2014MN

I WORK IN A TIRE SHOP AND IN THE PAST TWO WEEKS I HAVE HAD TWO 2013 IMPALA LT'S COME IN WITH PARTIALLY SEPARATED TIRES. BOTH WERE GOODYEAR EAGLE LS2'S, SAME SIZE, AND SAME DOT NUMBER. SEPARATION WAS IDENTICAL ON BOTH VEHICLES.CUSTOMERS REPORTED THAT THEIR TIRE HAD A SLOW LEAK IN BOTH CASES. UPON CHECKING THE TIRE I NOTICED BOTH TIRES HAD UNEVEN WEAR AND WERE SEPARATED ON THE SHOULDER. TIRES WERE BOTH REPLACED AS A RESULT OF THE PARTIAL SEPARATION. *TR

Steering
Filed Dec 24, 20147,500 milesPA

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE STABILITY CONTROL WARNING LIGHT ILLUMINATED INTERMITTENTLY. IN ADDITION, THE STEERING WHEEL VIBRATED CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. ON ANOTHER OCCASION, THE VEHICLE COULD NOT BE SHIFTED OUT OF GEAR AND THE SERVICE BRAKE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,500.

Power Train
Filed Nov 29, 201454,000 milesMS

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN DEPRESSING THE ACCELERATOR PEDAL, THERE WAS AN ABNORMAL NOISE AND THE VEHICLE HESITATED TO ACCELERATE. IN ADDITION, AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

Electronic Stability Control (esc)
Filed Nov 25, 201445,488 milesVA

MY STABILITY AND TRACTION CONTROL IS DEFECTIVE CAUSE THE CAR TO GO IN TRACTION MODE WHILE DRIVING. I PURCHASED THE CAR IN JULY AND HAVE BEEN HAVING THIS PROBLEM EVERY SINCE BACK AND FORTH TO THE DEALERSHIP. READ SEVERAL REPORTS WITH THIS PARTICULAR PROBLEM WITH THIS CAR. *TR

Electrical System
Filed Oct 15, 2014VA

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Oct 14, 2014TN

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY ONLY HAD A LIMITED AMOUNT OF PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Fuel System, Gasoline › Fuel Injection System
Filed Oct 10, 201439,386 milesVA

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE VEERED TO THE LEFT AND RIGHT. THE CONTACT ALSO STATED THAT SMOKE WAS BEING EMITTED FROM THE EXHAUST PIPES. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE FUEL INJECTION SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,386. DJR

Electrical System
Filed Oct 8, 2014VA

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Oct 7, 2014OH

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. A SECOND NOTICE WAS RECEIVED ON OCT 4, 2014 INDICATING THAT THE PARTS WERE AVAILABLE AND TO CONTACT THE LOCAL DEALER TO SCHEDULE AN APPOINTMENT. THE CONTACT STATED THAT AFTER CONTACTING THREE LOCAL DEALERS IN THE AREA HE WAS TOLD THAT PARTS WERE STILL NOT AVAILABLE AND NO APPOINTMENT COULD BE SCHEDULED. THE VIN WAS NOT AVAILABLE.

Wheels
Filed Sep 23, 201440,273 milesIL

AT JUST OVER 40000 MILES ON THE 2013 CHEVY IMPALA, THE LEFT REAR TIRE DEVELOPED A LEAK. TOOK CAR TO A TIRE SHOP AND THEY DISCOVERED BELTS WERE COMING APART ON THE INSIDE OF THE TIRE, UPON FURTHER INVESTIGATION THE RIGHT REAR TIRE ALSO HAD EVIDENCE OF CORD SEPARATION (SOFT SPONGY SPOT IN TREAD). TIRES WERE GOODYEAR BRAND THAT WERE ORIGINAL EQUIPMENT TO THE IMPALA & STILL HAD APPROXIMATELY 20% OF USABLE TREAD LEFT. ALL FOUR TIRES WERE REPLACED AT A COST OF $643. *TR

Power Train
Filed Sep 23, 201443,568 milesIL

2013 CHEVY IMPALA WITH APPROXIMATELY 43000 MILES DEVELOPED A GRINDING NOISE IN THE FRONT END WHEN IT WAS TURNED SHARPLY TO THE LEFT AT LOW SPEEDS (5MPH), ALSO THE TRACTION CONTROL LIGHT WOULD BEGIN TO FLASH. IT BECAME SO SEVERE THAT IT CAUSED THE FRONT END OF THE CAR TO NOSE DIVE ON SEVERAL OCCASIONS. CAR WAS TAKEN TO A CHEVY DEALER, MECHANIC FOUND FRONT RIGHT WHEEL BEARING HUB LOOSE AND BAD. REPLACED WHEEL BEARING HUB AT A COST OF $350, DEALER CLAIMED WHEEL BEARING HUB NOT COVERED UNDER POWERTRAIN WARRANTY OR UNDER ANY RECALLS. *TR

Electronic Stability Control (esc)
Filed Sep 21, 201441,000 milesWV

TRACTION CONTROL ACTIVATES WHILE MAKING LEFT TURNS WHEN LEAVING A STOP OR A RED LIGHT SIGN OR AT ANY OCCASION THAT REQUIRES MAKING A LEFT TURN AFTER BEING STOPPED. CAUSING THE VEHICLE TO HESITATE AND IN THE PROCESS CREATING A VERY DANGEROUS SITUATION. THIS HAS OCCURRED ON TWO OCCASIONS DURING THE PAST FEW MONTHS. HAS ONLY OCCURRED WHEN TURNING LEFT FROM A COMPLETE STOP. *TR

Electronic Stability Control (esc)
Filed Sep 21, 201421,000 milesWV

I WAS DRIVING ON THE INTERSTATE WITH THE CRUISE CONTROL ENGAGED WHEN THE VEHICLE DISPLAYED A MESSAGE FROM THE DRIVER INFORMATION CENTER ABOUT TRACTION CONTROL DISENGAGED AND STABILITRACK NEEDING SERVICE. SES LIGHT ALSO ILLUMINATED. TOOK THE VEHICLE IN FOR SERVICE AS SOON AS I COULD GET AN APPOINTMENT, BUT BY THAT TIME ALL LIGHTS HAD RETURNED TO NORMAL. DEALERSHIP WAS UNABLE TO REPLICATE PROBLEM AND NOTHING WAS DONE. *TR

Electronic Stability Control (esc)
Filed Sep 19, 201435,000 milesMA

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING LIGHT ILLUMINATED INTERMITTENTLY AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE STABILITY CONTROL SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

Electrical System
Filed Sep 5, 2014AZ

TL-THE CONTACT OWNS A 2013 CHEVROLET IMPALA. SHE RECEIVED A RECALL NOTICE IN AUGUST FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE RECALL NOTICE INDICATED THAT SHE WILL BE NOTIFIED WHEN THE PARTS WERE AVAILABLE. SHE WAS CONCERNED THAT HER VEHICLE COULD SHUT OFF WHILE DRIVING PER THE RECALL. THE CONTACT WOULD LIKE FOR THE VEHICLE TO BE REPAIRED BY ANY DEALER IN HER STATE. THE CONTACT WAS CONCERNED FOR HER SAFETY SINCE SHE HAD TO DRIVE THE VEHICLE ON A DAILY BASIS. THE VEHICLE WAS PURCHASED SIX MONTHS AGO AND SHE WAS NEVER INFORMED THAT THERE WAS AN EXISTING RECALL. THE GM RECALL NUMBER ON HER NOTICE WAS 14299. SHE WAS EXPECTING SOMEONE TO ASSIST WITH THE REPAIRS IMMEDIATELY. THERE ARE NO FAILURES AT THIS TIME. RK

Electronic Stability Control (esc)
Filed Sep 3, 201443,000 milesNY

TRACTION CONTROL ACTIVATES WHILE MAKING LEFT TURNS WHEN LEAVING A STOP OR A RED LIGHT SIGN OR AT ANY OCCASION THAT REQUIRES MAKING A LEFT TURN AFTER BEING STOPPED. CAUSING THE VEHICLE TO HESITATE AND IN THE PROCESS CREATING A VERY DANGEROUS SITUATION. *TR

Air BagsCrash1 injured
Filed Sep 2, 201426,000 milesPA

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 25 MPH, A VEHICLE CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS REPAIRED, BUT THE SPECIFICS OF THE REPAIRS WERE UNKNOWN. THE CONTACT SPECULATED THAT THE FAILURE MAY HAVE BEEN RELATED TO NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART WAS UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.

Electronic Stability Control (esc)
Filed Sep 2, 20146,600 milesPA

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE MAKING A TURN AT 15 MPH, THE STABILITRAK, ABS, AND THE TRACTION CONTROL ILLUMINATED INTERMITTENTLY. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL JERKED TO THE LEFT. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,600.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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