Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE GEARS WERE DIFFICULT TO SWITCH WHEN THE VEHICLE STARTED. WHEN THE ENGINE WARMED, THE FAILURE WAS NOT EXPERIENCED. ALSO, THE KEY WAS DIFFICULT TO REMOVE FROM THE IGNITION AT TIMES. THE FAILURES RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
THIS HAS HAPPENED ON NUMEROUS OCCASIONS. WHILE DRIVING MY VEHICLE WILL TURN OFF. SOMETIMES ME VEHICLE WILL HAVE TROUBLE STARTING. TURNING THE KEY WILL NOT ENGAGE THE STARTER, THERE WILL BE NO ATTEMPT OF THE MOTOR TO TURN OVER. THIS CONTINUES TO HAPPEN EVEN AFTER THE REMOVAL OF ALL KEY RINGS FROM THE IGNITION KEY. TODAY (11/18/14), MY IMPALA DIED WHILE DRIVING AND THE ENGINE LIGHT TURNED ON. THE CODE STATED THAT THERE WAS A FAULTY IGNITION SWITCH. *TR
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE REPAIRS PERFORMED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE TECHNICIAN WAS UNABLE TO REPAIR THE VEHICLE SINCE THE KEY WAS STILL STUCK IN THE IGNITION SWITCH. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,600.
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE IGNITION FAILED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000.
WHEN I BROUGHT THE CAR IS STARTED BURNING ALOT OF GAS . I DIDN'T KNOW THE CAR HAVE BEEN RECALL BY THE DEALERSHIP GM CORP. UNTIL AFTER A FEW MONTHS LIKE NOV 10, 2014. WHEN THE LOCAL DEALERSHIP BMG SOLD ME THE CAR ,, THEY DIDN'T TELL ME OF ANY DEFECT REGARDING THIS CAR. IT HAD TO BE BALANCE AND ALIGNED ALL THE TIME WITH TIRE,TIRE WHEELER PART BROKEN , STEERING WHEEL WON'T TURN BEFORE CRACKING THE CAR. ELEC WIRING NEEDED FIXING TO STOP THE TRICKING IN THE DASH BOARD OF THE CAR. AIR BAGS DEPLOYED AND WHEN TURNING THE STIRRING WHEEL A LOUD CRACK IN FRONT OF THE CAR OF WHEEL. *TR
DRIVING ON HIGHWAY WHEN CHECK ENGINE LIGHT CAME ON FOLLOWED BY ALTERNATING "SERVICE STABILITRAK" "SERVICE TRACTION CONTROL" "REDUCED ENGINE POWER" MESSAGES. ADDITIONALLY, WHILE DRIVING THE TRANSMISSION BEGAN TO SHIFT HARD FROM FIRST TO SECOND. BY THE TIME I GOT HOME AND PARKED IN THE GARAGE (APPROXIMATELY 3 MILES FROM START OF INCIDENT), THE VEHICLE WAS MAKING A LOUD CLANGING NOISE. VEHICLE DELIVERED TO KOOL CHEVROLET IN GRAND RAPIDS MICHIGAN ON 11/4/14. THEY HAVE HAD THE VEHICLE SINCE. THE ONLY THING THEY HAVE FOUND IS THAT THE COMPUTER INDICATES THE CODES WENT OFF WHILE THE CAR WAS PARKED. OTHERWISE, THEY CANNOT DUPLICATE PROBLEM. I AM WORRIED ABOUT DRIVING THE VEHICLE AND THIS INCIDENT HAPPENING AGAIN. I DO A LOT OF HIGHWAY DRIVING AND THE SUDDEN REDUCTION IN SPEED IS A HAZARD AND COULD LEAD TO AN ACCIDENT. *TR
I OWN A 2010 CHEVROLET IMPALA. I STARTED MY CAR AND IT WAS SPUTTERING AND KNOCKING WHICH IT HAS NEVER DONE BEFORE. THE MESSAGE ON MY COMPUTER DISPLAY READ " REDUCED ENGINE POWER " AND " SERVICE TRACTION CONTROL" I TURNED IT OFF AND LET IT SIT FOR A MOMENT AND THEN UPON RESTARTING EVERYTHING WAS BACK TO NORMAL. I HAVE NOTICE THAT SAME MESSAGE PRIOR TO TODAY BUT ONLY BRIEFLY BUT UNTIL TODAY HAD NOT EXPERIENCED THE SPUTTERING AND KNOCKING. THROUGH RESEARCH I SEE THAT THIS IS A COMMON PROBLEM AND A DANGEROUS ONE TO HAVE WHILE DRIVING. IT SOUNDS LIKE A MUCH NEEDED RECALL IS IN ORDER BEFORE SOMEONE ENDS UP SERIOUSLY INJURED OR POSSIBLY DEAD. *TR
TL- THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRACTION CONTROL SENSOR AND THE SERVICE ENGINE SENSOR ILLUMINATED INTERMITTENTLY AND THE REDUCED ENGINE SPEED ERROR MESSAGE FLASHED SEVERAL TIMES. THE CONTACT INDICATED THAT THE VEHICLE DRASTICALLY REDUCED SPEED AND STALLED SEVERAL TIMES. THE CONTACT WAS NOT ABLE TO TRAVEL OVER APPROXIMATELY 25 MPH EACH TIME THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT ACCELERATION PEDAL MAY NEED TO BE REPLACED BUT THE CONTACT WAS NOT GIVEN A SPECIFIC DIAGNOSIS. THE CONTACT WAS ALSO WAITING FOR PARTS TO SCHEDULE A RECALL REPAIR FOR NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED PERTAINING TO THE FAILURE WHICH WAS GETTING PROGRESSIVELY WORSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 66,000. DYD
VEHICLE WAS BEING DRIVEN AND THEN THE SERVICE TRACTION CONTROL LIGHT CAME ON AND IMMEDIATELY THE VEHICLE LOST POWER STEERING AND THE WHOLE INSTRUMENT PANEL APPEARED TO SHUT DOWN. THE ENGINE WAS STILL RUNNING HOWEVER I WAS UNABLE TO ACCELERATE. AFTER GETTING THE VEHICLE TO A STOP I TURNED THE CAR OFF AND THEN TRIED RESTARTING IT. IT WOULD START BUT THEN IMMEDIATELY THE ENGINE WOULD DIE. *TR
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE PROBLEM OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. UPDATED 12/17/14*LJ
TRACTION CONTROL LIGHT AND ENGINE REDUCE SPEED LIGHT CAME ON AND CAR STARTED STUTTER AND SLOW DOWN ON THE HIGHWAY. REPLACE THROTTLE BODY TWICE AND REPLACE GAS PEDAL SENSOR. *TR
TL* THE CONTACT OWNED A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY SHUT OFF CAUSING THE DRIVER TO LOSE CONTROL AND CRASH THE VEHICLE INTO A FIELD BEFORE FLIPPING INTO A RIVER. DURING THE INCIDENT, THE BRAKES AND POWER STEERING WOULD NOT OPERATE AND THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED DURING THE CRASH AND A POLICE REPORT WAS FILED. THE DRIVER SUFFERED BRUISES TO THE RIGHT ARM, RIGHT HAND, NECK, AND LEFT KNEE DURING THE INCIDENT. THE DRIVER RECEIVED MEDICAL ATTENTION. A REPRESENTATIVE FOR THE MANUFACTURER EXAMINED THE VEHICLE BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE FROM AN EMPTY FUEL TANK, THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 199,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) DUE TO THE PART NOT BEING AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. ALSO, THE CONTACT MENTIONED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE REMEDY FAILED TO REPAIR THE IGNITION SWITCH WHICH WAS MALFUNCTIONING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 34,000.
WHILE DRIVING AT NIGHT SPEED 55 MPH ALL THE INSTRUMENT GAUGES WENT TO ZERO NOTHING WAS REGISTERING AT ALL THIS HAPPENED SEVERAL TIMES WHILE DRIVING. IT HAPPENED SEVERAL TIMES AFTER THAT FOR THE NEXT 2 MONTHS. THEN IT WOULD NOT START. HAD TO TOW TO DEALER. *TR
2010 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH ISSUE. RECALL # 14299. * LD THE CONSUMER STATED THE VEHICLE CUT OFF, WHILE DRIVING. *JB
THE BATTERY WAS SHOWING A LOT OF CORROSION. IT WAS ALSO LEAKING BATTERY ACID. WE TOOK THE CAR TO A GARAGE IN FL. THE MECHANIC SAID GM HAD A REAL PROBLEM WITH THIS CAR AS THEY HAVE PUT THE BATTERY TOO CLOSE TO THE RADIATOR. THE BATTERY BECOMES EXCEEDINGLY HOT AND THE BATTERY IS DAMAGED. I TRIED TO WORK WITH GM ON THIS MATTER, BUT THEY HELD THE WARRANTY OF 6 YEARS ON THE BATTERY AND WHEN THE CAR WAS SOLD TO ME THE BATTERY WAS ONLY WARRANTIED FOR 3 YEARS.BECAUSE I WAS NOT SOLD THE BATTERY. GM WAS. I WENT TO ANOTHER PLACE TO GET THE BATTERY REPLACED. THE REPAIR MAN THERE TOLD ME IF THE BATTERY WAS NOT TAKEN CARE OF THE BATTERY ACID THAT WAS LEAKING COULD CAUSE A FIRE IN MY VEHICLE. I AM HOPING YOU WILL CHECK INTO THIS PROBLEM. I HAVE CORRECTED THE PROBLEM IN MY CAR, BUT THERE ARE OTHER CARS THAT HAVE THESAME PROBLEM AND COULD BE DETRIMENTAL TO SOMEONE ELSE. THANK YOU FOR LOOKING INTO THIS MATTER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION AND AN UNKNOWN BUTTON LOCATED UNDER THE STEERING WHEEL NEEDED TO BE DEPRESSED IN ORDER TO RELEASE THE KEY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE WIRING FROM THE SHIFT GEAR NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT HEARD AN ABNORMAL NOISE NEAR THE FRONT END OF THE VEHICLE. THE CONTACT DISCOVERED THAT THE HEATING AND AIR CONDITIONER FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.
PULLED INTO THE GAS STATION TO PUMP GAS, AFTER PUMPING GAS, THE CAR WOULD NOT START. HAD THE CAR TOWED TO A MECHANIC WHO LOOKED AT THE VEHICLE AND DETERMINED THE FAULTY IGNITION SWITCH IS CAUSE OTHER PROBLEMS WITH THE VEHICLE. I CAN NOT GET THE OTHER ISSUES CORRECTED UNLESS GM FIXES THE FAULTY IGNITION SWITCH FOR RECALL #14299. I HAVE CALLED SEVERAL DEALERSHIPS IN THE AREA, AND NONE OF THEM HAVE THE PART NEEDED TO FIX MY CAR. I PURCHASED THIS CAR IN 2010, AND HAVE HAD MANY PROBLEM WITH IT SINCE 2011. THE FUEL PUMP WAS CHANGED 2 TIMES AND THE TRANSMISSION HAS BEEN REPLACED 1 TIME. I ENCOURAGE THE NHTSA TO LOOK INTO THE ENTIRE VEHICLE AND NOT JUST THE FAULTY IGNITION SWITCH. GM HAS FAILED THE CONSUMER IN MANY WAYS, AND I'M VERY DISAPPOINTED WITH MY GM CAR BUYING EXPERIENCE. I'M A SINGLE PARENT AND NEED MY VEHICLE TO RUN AND RUN SAFELY. *TR
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WHILE DRIVING WITH A PASSENGER IN THE FRONT SEAT, THE PASSENGER AIRBAG WOULD SWITCH OFF FOR NO REASON WITHOUT THE PASSENGER MOVING. THIS HAPPENED A NUMBER OF TIMES OVER ABOUT A WEEK. THEN ON FRIDAY OCTOBER 3RD, 2014 IT HAPPENED AGAIN AND THIS TIME RIGHT AFTER IT HAPPENED ALL THE GAUGES DROPPED INCLUDING FUEL, MPH, RPM, ETC... SO I PULLED INTO A PARKING LOT AND BEFORE I WAS ABLE TO STOP, THE COMPUTER MODULE IN THE CAR DIED AS WELL AS THE ENGINE. I ENDED UP HITTING A LIGHT POST IN THE PARKING LOT WHILE AVOIDING A PEDESTRIAN. THE CAR HAS SINCE CEASED TO START AT ALL. LUCKILY NO ONE WAS HURT BUT THIS CAR WAS CLEARLY NOT SAFE. I CONSIDER MYSELF VERY LUCKY. *TR
I TRIED TO START THE CAR BUT EVERYTHING WAS DEAD. NO WARNING LIGHTS WERE ON. THE KEY WOULD NOT COME OUT OF THE IGNITION. THE BATTERY WAS ONLY TWO DAYS OLD AND IT CHECKED GOOD. I HAD IT TOWED TO THE CHEVY DEALER. THE DEALER HAD THE CAR FOR ALMOST A WEEK ,THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM. THIS WAS THE THIRD TIME THEY HAVE TRIED TO FIX IT. SINCE THE PROBLEM WASN'T SOLVED I CAN NOT TRUST THE CAR AND MY WIFE CAN NOT DRIVE IT AS YOU NEVER KNOW WHEN IT WILL FAIL. I HAVE ALSO HAD FOUR ACTUATORS AND TWO COOLING FAN MOTORS REPLACED THAT WERE SUPPOSED TO SOLVE MY PROBLEM. DIDN'T WORK! EITHER GM CAN'T FIX THE PROBLEM OR WON'T. I CAN'T TELL WHICH. ANYWAY I AM DONE WITH GM CARS. *TR
WHILE DRIVING THE VEHICLE, MY 17 YEAR OLD SON INFORMED ME THAT THE SERVICE AIR BAG LIGHT CAME ON. I TOOK IT TO A CHEVROLET DEALERSHIP NEAR MY TOWN. THEY RAN TESTS ALL DAY TO SAY THAT A CONNECTION IN THE RIGHT SIDE OF THE FRONT PASSENGER SEAT AND A TERMINAL NEEDED TO BE REPLACED ($264). BEFORE GETTING HOME, WHICH IS ABOUT 10 MILES FROM THE DEALERSHIP, THE LIGHT CAME BACK ON. CALL THE DEALERSHIP AND RETURNED CAR. THIS TIME THEY TELL ME THAT THE SEAT BELT PRETENSIONER NEEDS TO BE REPLACED ($215). I FELT I WAS BEING GIVEN THE RUN AROUND SO I DID NOT GET IT REPAIRED THERE. SIX MONTHS LATER THE LIGHT COMES BACK ON. I TAKE IT TO A HONDA DEALERSHIP THINKING THEY HAVE BETTER QUALITY CARS AND THEY TEST IT. THEY SAY THAT IT'S SOMETHING ELSE IN THE SEAT AND THAT IT WILL BE APPROXIMATELY $700 TO REPAIR. I CONTACT GM TO SEE IF THERE IS A RECALL OR SOMETHING THAT CAN BE DONE. THEY STATE NO RECALL AND THAT IF IT'S NOT REPAIRED BY CERTIFIED GM DEALERSHIP, IF IT IS LATER RECALLED I WILL NOT BE REFUNDED. I TAKE IT TO CERTIFIED GM DEALER AND THEY SAY THEY DON'T FIND ANYTHING BECAUSE THE SYSTEM HAS BEEN RESET. LAST WEEK, AFTER THE LIGHT STAYING ON CONTINUOUSLY I TAKE IT TO THE CERTIFIED GM DEALERSHIP. THEY RUN DIAGNOSTICS AND TELL ME THAT IT'S THE SEAT BELT PRETENSIONER. AFTER PAYING APPROXIMATELY $325 AND THEM KEEPING MY CAR FOR A WEEK, I RECEIVE THE CAR BACK AND 35 MILES LATER THE LIGHT REAPPEARS. I AM DEFINITELY SICK OF THIS CAR AND THINK GM IS AWARE OF THIS PROBLEM BUT THEY DON'T WANT TO FIX
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER STATED THAT THERE WERE A LIMITED QUANTITY OF PARTS BEING DISTRIBUTED TO EACH DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
RIGHT LOW BEAM HEADLIGHT SOMETIMES DOESN'T LIGHT UP. TOOK THE VEHICLE FOR A BULB REPLACEMENT AND MECHANICS COULDN'T FIGURE OUT WHY A WORKING BULB FAILED. SEEMS TO BE CONNECTED TO THE AIRBAG, IGNITION, INFORMATION PANEL GLITCH. *TR
CAR WAS HIT ON FRONT DRIVERS CORNER AND FRONT END. CAR SHUT OFF AND NO AIR BAGS DEPLOYED. *TR
THE CAR EXPERIENCED A REDUCTION IN POWER AND THE ENGINE BEGAN MAKING A "KNOCKING" NOISE. THE CHECK ENGINE LIGHT CAME ON AS WELL AS A "REDUCED ENGINE POWER, SERVICE TRACTION CONTROL" ALERT. *TR
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRACTION CONTROL AND ABS INDICATORS ILLUMINATED. THE DEALER PERFORMED A DIAGNOSTIC TEST, WHICH LOCATED A FAILURE CODE AT THE HUB BEARING WIRE AND THE WIRING HARNESS. THE CONTACT ALSO STATED THAT THE TRANSMISSION WAS REBUILT TWICE AND THE POWER STEERING RACK AND PINION WAS ALSO REPLACED; HOWEVER, THE RACK AND PINION FAILURE RECURRED AND THE POWER STEERING FLUID WAS LEAKING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,000.
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT INDICATED THAT THE VEHICLE STALLED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO VARIOUS INDEPENDENT MECHANICS WHO WERE NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR THE RECALL REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
I RECEIVED A SAFETY RECALL FROM GM IN AUGUST OF 2014 FOR MY IGNITION ON A RECALL THAT HAD BEEN OUT SINCE JULY. THEY ARE GOING TO FIX THE VEHICLE BUT THE PARTS ARE NOT AVAILABLE. THIS IS NOW THE MIDDLE OF SEPTEMBER THE PARTS STILL ARE NOT IN AND IT WILL PROBABLY BE THE FIRST PART OF OCTOBER BEFORE THEY ARRIVE ACCORDING TO GM. HOW CAN YOU RECALL A CAR FOR A SAFETY ISSUE AND NOT HAVE THE PARTS TO REPAIR THE CAR? APPARENTLY THIS IS A SERIOUS ISSUE OR MY NOTICE WOULD NOT SAY THE KEY RING IS CARRYING ADDS WEIGHT AND THE VEHICLE GOES OFF ROAD OR EXPERIENCES SOME JARRING EVENT, IT MAY UNINTENTIONALLY MOVE THE KEY AWAY FROM THE "RUN" POSITION. IF THIS OCCURS, ENGINE POWER, POWER STEERING AND POWER BRAKING WILL BE AFFECTED, INCREASING THE RISK OF A CRASH. IF THE IGNITION SWITCH IS NOT IN THE RUN POSITION, THE AIR BAGS MAY NOT DEPLOY IF THE VEHICLE IS INVOLVED IN A CRASH, INCREASING THE RISK OF INJURY OR FATALITY. GM IS ALREADY HAD NUMEROUS PROBLEMS AND THIS IS ONLY INCREASING THE RISK OF MORE. WHAT CAN BE DONE ABOUT THIS ISSUE? *TR
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE GAUGES ON THE DASHBOARD FAIL DURING DRIVING. THE PASSENGER AIRBAGS TURN ON AND OFF DURING DRIVING. THE TIRE PRESSURE MONITORING AND FUEL GAUGE WARNING COMES ON DURING DRIVING EVEN THOUGH FUEL AND AIR ARE FINE. SOMETIMES AT 0MPH THE GAUGE WILL BE STUCK AT PRIOR SPEED. GAUGES FAIL WHEN PASSENGER AIRBAG TURNS OFF. INCIDENTS OCCUR SEEMINGLY ONLY WHEN A PASSENGER IS PRESENT, WHEN PASSENGER AIRBAG IS TURNED ON. *TR
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE JERKED UNCONTROLLABLY WHEN IT WAS STARTED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES AND THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN THE BRAKES WERE ENGAGED. THE ABS AND THE AIR BAG WARNING INDICATORS ILLUMINATED INTERMITTENTLY. WHILE TRAVELING 60 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKES WERE ENGAGED. THE FAILURE CAUSED THE VEHICLE TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC, BUT THE FAILURE RECURRED. THE CONTACT WAS LATER INFORMED OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE REAR OF THE VEHICLE MADE A RATTLING NOISE. AS TIME PROGRESSED, THE RATTLING NOISE CHANGED TO A BANGING NOISE. ALSO, WHILE DRIVING AT HIGH SPEEDS, THE TRANSMISSION SUDDENLY DOWNSHIFTED TO A LOWER GEAR. THE DEALER STATED THAT THE WRONG COIL SPRINGS WERE INSTALLED ON THE VEHICLE AND A VALVE MUST BE REPLACED ON THE TRANSMISSION. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 4,000. UPDATED 10/30/14*CN UPDATED 08/28/2017*CT
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. IN ADDITION, THE CONTACT STATED THAT THE KEY FAILED TO TURN IN THE IGNITION ON SEVERAL OCCASIONS. THE VEHICLE WAD TAKEN TO THE DEALER SEVERAL TIMES BUT THE FAILURE WAS UNABLE TO BE REPLICATED. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM ) AND STATED THAT THE PART WAS NOT AVAILABLE TO COMPLETE THE REPAIR. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
I WAS DRIVING DOWN THE STREET AND SUDDENLY I HEARD A POPPING SOUND AND I NOTICED THE CAR WASN'T ACCELERATING NORMALLY SO I MADE IT TO MY DESTINATION AND I STARTED THE CAR UP WENT TO PUT IT IN DRIVE AND IT WOULDN'T ACCELERATE IS WAS THOUGH THE CAR WAS IN NEUTRAL SO I PUT IT IN REVERSE AND IT WENT INTO REVERSE PUT IT 3RD GEAR WOULDN'T ACCELERATE THE I TRIED 2CD GEAR AND IT DROVE KIND OF RUFF SO I THEN TRIED 1ST GEAR AND AND I WAS ABLE TO MAKE IT HOME AT 15 MPH SO I TOOK THE CAR TO THE CHEVY DEALER I BOUGHT IT FROM AND TO MY SURPRISE THEY SAY THERE WERE SOME DEFECTIVE PARTS IN THE TRANSMISSION AND THEY COULD REBUILD THE TRANSMISSION FOR 2100 DOLLARS AND I WOULD HAVE TO PAY 850 TO HAVE IT FIXED BECAUSE MY CAR IS OUT OF WARRANTY AS 7/23/14 THE CAR HAS THE AIRBAG SERVICE LIGHT AND TIRE SENSOR LIGHT THAT APPEARS ON THE DASHBOARD . *TR
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE APPROACHING A STOP OR DECELERATING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL WITHOUT WARNING. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14355000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 81,800.
1. 2011 WAS DRIVING IN WACO, TX, AS I MADE A LEFT TURN THE ELECTRONIC STABILITY CONTROL INDICATOR LIGHT CAME ON, WITHIN SEC THE CAR STOPPED. COASTED TO SIDE OF THE ROAD, AFTER 5 MIN WAS ABLE TO RESTART CAR. DROVE APPROX 2 MI, MADE 2 LEFT TURNS,1 RIGHT TURN. WHEN I MADE THE RIGHT TURN, THE CAR ENGINE CAME TO A STOP. IN 10 OR 15 MIN WAS ABLE TO RESTART CAR AND DROVE APPROX 2 MI TO ALLEN SAMUELS CHEV DEALER IN WACO. THEY KEPT THE CAR A FEW DAYS, THEY DROVE IT NUMEROUS TIMES TRYING TO REPLICATE THE ENGINE STOPPAGE. THEY COULD NOT REPLICATE THE STOPPAGE, BUT DURING TROUBLE SHOOTING, FOUND A CABLE CONNECTOR LOOSE ON THE TRANSMISSION AND REPLACED THAT. THEY FELT THIS WAS THE PROBLEM. 2. SEP 5, 2014. WAS ON ENTRANCE RAMP TO INTERSTATE, WAS ACCELERATING TO ENTER TRAFFIC, THE CAR ENGINE BEGAN TO STUTTER/STALL, WAS ABLE TO TURN INTO AN EXIT RAMP LANE, THE ESC INDICATOR LIGHT CAME ON BRIEFLY, THEN THE WARNING MESSAGE CAME ON THAT THE ENGINE WAS REDUCING POWER, WITHIN SECONDS THE CAR ENGINE STOPPED. WAS ABLE TO COAST TO A STOP. I WAITED APPROX 5 MIN, WAS ABLE TO RESTART ENGINE. THE ENGINE LIGHT CAME ON, BUT I WAS ABLE TO DRIVE HOME ON SECONDARY ROADS. (APPROX 25 MI). I WAS AFRAID TO DRIVE THE CAR TO WACO, CALLED A WRECKER AND HAD IT TOWED TO ALLEN SAMUELS CHEV IN WACO, TX. 3. REQUEST AND RECOMMEND: [XXX] THIS WEB SITE SHOWS MULTIPLE SAFETY PROBLEMS WITH CHEVYS OF DIFFERENT YEARS AND SHOWS THAT LIFE AND DEATH INJURIES WILL OCCUR WHEN THE CAR COMPLETELY STOPS WITHOUT ADEQUATE WARNING. 4. WH
DRIVER AND PASSENGER SEAT BELTS HAVE CUTS IN THE OUT SIDE EDGES. SEEMS TO BE CAUSED BY THE RE-TRACTOR MECHANISM AS THE CUTS ARE INSIDE THE DOOR PILLARS WHEN THEY ARE RETRACTED. HAS THIS HAPPENED ON ANY OTHER IMPALAS AND WHAT SHOULD WE DO? *TR
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR CONDITION UNIT CAUGHT FIRE AND THE FLAMES EMITTED THROUGH THE VENT. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ACTUATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE AIR CONDITIONING FAILURE WAS REPAIRED. THE CONTACT SUFFERED INJURIES TO THE ARMS AND KNEES. THE CONTACT RECENTLY RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 39,000.
THE GAUGES ON THE DASHBOARD FAIL DURING DRIVING. THE PASSENGER AIRBAGS TURN ON AND OFF DURING DRIVING. THE TIRE PRESSURE MONITORING AND FUEL GAUGE WARNING COMES ON DURING DRIVING EVEN THOUGH FUEL AND AIR ARE FINE. SOMETIMES AT 0MPH THE GAUGE WILL BE STUCK AT PRIOR SPEED. GAUGES FAIL WHEN PASSENGER AIRBAG TURNS OFF. INCIDENTS OCCUR SEEMINGLY ONLY WHEN A PASSENGER IS PRESENT, WHEN PASSENGER AIRBAG IS TURNED ON. *TR
AFTER AN ATTEMPT TO START THE VEHICLE, THE IGNITION WOULD NOT TURN OVER. SEVERAL ATTEMPTS TO START THE VEHICLE WERE MADE TO NO AVAIL. *TR
WHEN I AUTO START MY CAR I GO INTO MY CAR AND TURN IT ON RIGHT WHEN I TURN IT ON IT STARTS MAKING A LOUD CLICKING SOUND THAT WONT STOP. THERE WAS NOTHING WRONG WITH THE CAR WHEN I BOUGHT IT AND OVER TIME IT STARTS MAKING THE NOISE. *TR
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE VEHICLE WOULD NOT START PROPERLY WHEN THE KEY WAS INSERTED INTO THE IGNITION. THE VEHICLE WAS ABLE TO START AFTER MULTIPLE ATTEMPTS. THE CONTACT STATED THAT FUEL FUMES EMITTED THROUGH THE AIR CONDITIONING VENTS AND THE KEY WOULD NOT COME OUT OF THE IGNITION. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER STATED THAT THE IGNITION SWITCH MIGHT BE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS UNCERTAIN AS TO WHEN THE PARTS WOULD BE AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 10/10/14*CN
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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