2010 Chevrolet Impala complaints

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 14V355000 (ELECTRICAL SYSTEM) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER STATED THAT THE AIR BAGS MIGHT NOT DEPLOY IF THE VEHICLE WAS INVOLVED IN A CRASH AND WAS UNCERTAIN WHEN THE PART WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SPEEDOMETER FAILED, THE ENGINE STALLED, AND ALL THE INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER STATED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,542.

I WAS DRIVING DOWN A STREET AND STARTED TO TURN AND THE POWER STEERING WENT OUT. I HAD TO REPLACE THE POWER STEERING PUMP. MY CAR IS INCLUDED IN THE RECALL AND IT MENTIONED THE STEERING COULD GO . THIS IS A 2010 CAR. THE POWER STEERING SHOULD NOT HAVE GONE OUT. I WOULD LIKE TO KNOW IF THIS IS CONNECTED TO THE RECALL AND IF SO CAN I GET YOUR COMPANY TO REIMBURSE ME. *TR

CONCERN FOR MY SAFETY AND THE SAFETY OF MY FAMILY. ATTN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE THE PASSENGER'S SEAT WAS OCCUPIED, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE MODULES ON THE LOW SPEED BUS CIRCUIT FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. UPDATED 10/07/14*LJ

TL*THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE KEY WAS DIFFICULT TO TURN AND THE ENGINE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. UPDATED 10/2/14*CN

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 75 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO RESPOND. THE CONTACT ALSO STATED THAT WHEN MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED. IN ADDITION, THE SERVICE TRACTION CONTROL AND THE REDUCED ENGINE POWER WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ACCELERATOR PEDAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

MY FAMILY WAS DRIVING DOWN THE INTERSTATE AT 70 MPH, ALL OF THE SUDDEN THESE MESSAGES STARTED TO APPEAR ON THE MESSAGE CENTER. ENGINE POWER HAS BEEN REDUCED, SOMETHING ABOUT TRACTION CONTROL AND ANOTHER MESSAGE THAT I CAN NOT REMEMBER. THE CAR THEN LOST ALL POWER, IT SHUT OFF COMPLETELY. WE DID MAKE IT OVER TO THE "SLOW" LANE, BUT THERE WE SAT ON THE INTERSTATE WITH TRAFFIC ALL AROUND US. THE CAR WOULD NOT START!!! NEED LESS TO MY GIRLS AND MY SELF WERE TERRIFIED THAT WE WOULD BE HIT. AFTER ABOUT 10 MINUTES THE CAR DID START AGAIN AND WE MADE IT TO OUR DESTINATION. THE MESSAGES ARE NOT DISPLAYING NOW, BUT THE ENGINE LIGHT IS STILL. I AM TAKING IT TO THE SHOP TODAY. WHAT WILL IT TAKE BEFORE GM DOES SOMETHING ABOUT THIS?????? *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO REPLICATE OR DIAGNOSE THE FAILURE FOR MONTHS. THE CONTACT HAD TO RESTART THE VEHICLE IN ORDER TO RESET THE COMPUTER ON A CONSISTENT BASIS TO START THE VEHICLE. THE CONTACT LATER RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE AS TO WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS ALSO UNABLE TO PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT LOST CONTROL OF THE STEERING WHEEL AND THE POWER STEERING FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,801.

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL BECAME HARD TO MANEUVER CAUSING THE CONTACT TO LOSE CONTROL AND THE BRAKES FAILED. THE CONTACT MENTIONED THAT THE ENGINE STALLED IMMEDIATELY AFTER. THE VEHICLE WAS ABLE TO BE RESTART BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO LOCATE A FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THE SERVICE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS NOT ABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS 58,316.

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT'S VEHICLE WAS REAR ENDED, CAUSING IT TO CRASH INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 65,000. UPDATED 10/07/14*LJ UPDATED 3/16/2015*JS

IT DOESN'T MATTER IF THE CAR IS RUNNING OR NOT THE ACTUATORS TO THE AIR CONDITIONER AND HEATING UNIT START CLICKING AND MAKING A LOUD NOISE. AFTER A FEW MINUTES IT WILL STOP. I WENT AND HAD IT CHECKED BY THE DEALERSHIP AND WAS TOLD IT WOULD COST BETWEEN 500 AND 600 DOLLARS TO FIX. IN ANY EVENT I HAVE TALKED TO SEVERAL PEOPLE WHO OWN IMPALAS AND THEY HAVE HAD THE SAME PROBLEM. MY SISTER WAS ONE OF THOSE PEOPLE. SHE HAD TO TAKE HER CAR BACK TWICE BEFORE IT WAS REPAIRED CORRECTLY. APPARENTLY THE COMPUTER CHIP IN THESE CARS ARE DEFECTIVE. THE CLICKING NOISE HAPPENS EVEN WHEN THE CAR IS SITTING IN THE GARAGE AND IT IS STORMING OUTSIDE. I FEEL THIS IS A MANUFACTURING PROBLEM AND GENERAL MOTORS SHOULD TAKE CARE OF THE PROBLEM WITHOUT ANY OUT OF POCKET MONEY FROM THE CONSUMER. AFTER ALL THE TAXPAYERS DID BAIL YOU OUT. *TR

WHILE I WAS TRYNA TO STARTED MY CAR IT STAY BEFORE STARTED & THE SERVICEMASTER [XXX] ON LIGHT. THIS HAPPEN ON SEE ON OCCASION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ON 8/15/14 WE CAME OUT TO THE VEHICLE AND IT WOULD NOT START. NO POWER AT ALL AND THE KEY WOULD NOT COME OUT OF IT. LEFT THE VEHICLE SIT OVERNIGHT AND SAME THING IN THE MORNING ON 8/16/14. WE CALLED AND GOT A JUMP FROM A TOW TRUCK AND DROVE THE VEHICLE HOME. WHILE TRAVELING HOME ON THE INTERSTATE (70 MPH), MY HUSBAND NOTICED THAT WHEN HE TURNED THE DRIVING LIGHTS ON THE VEHICLE SHUT OFF. (LUCKILY HE KNEW WHAT TO DO AND MANAGED TO NOT KILL ALL OF US IN THE VEHICLE AND ANYONE AROUND THE VEHICLE; (2 ADULTS AND 2 CHILDREN IN VEHICLE;) HE ALSO NOTICED THAT WHEN HE SIGNALED A LANE SWITCH THE CRUISE CONTROL WOULD TURN ITSELF OFF. WE GOT THE VEHICLE BACK TO OUR HOUSE, WAITED 15 MINUTES AND TRIED RESTARTING AND THE BATTERY WAS COMPLETELY DEAD AGAIN. (NO DOME LIGHT, BELLS OR ANYTHING WHEN OPENING THE DOOR). SINCE THEN, HE HAS TRIED PUTTING A DIFFERENT BATTERY IN IT AND WE GET THE SAME RESULTS. WHEN WE GOT HOME WE DID A GOOGLE SEARCH AND FOUND SEVERAL OTHERS THAT THIS SAME THING HAS HAPPENED TOO. LUCKILY NO ONE HAS BEEN KILLED FROM IT BUT IT IS EXTREMELY SCARY WHEN YOUR VEHICLE TURNS OFF DOING 70 MPH. I WOULD ALSO LIKE TO INFORM YOU THAT THERE WAS NO WARNING WHATSOEVER THAT THE BATTERY WAS LOW OR THERE WERE ANY ELECTRICAL COMPLICATIONS GOING ON WITH THE VEHICLE. THERE IS NO VOLTAGE METER ANYWHERE ON THE VEHICLE. NO WARNING LIGHTS CAME ON EITHER.

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING 10 MPH, THE AIR CONDITIONER FAILED TO ACTIVATE. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. AFTER A FEW MINUTES, THE AIR CONDITIONING OPERATED NORMALLY. THE FAILURE OCCURRED TWICE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 26,000.

CAR JUST STOPPED RUNNING WE WERE ABLE TO COAST TO A STOP ON A 6 LANE HWY GOING AROUND ST PAUL. I HAVE WRITTEN ON HERE BEFORE TELLING OF WHAT HAPPENED.AND HOW CHEVROLET SAID ITS NOT A PROBLEM WITH YOUR CAR. SO I CALLED BACK TODAY AND SAID I SEE ITS YOUR PROBLEM NOW,SO WHAT DO I DO THEY SAY WE HAVE NO FIX YET, BUT TAKE IT IN AND LET THEM SEE WHATS WRONG. FIRST ITS OUT OF WARRT. SO I LL BE PAYING FOR SOMETHING I AM SURE ! SECOND WHY RECALL IF YOU CANT FIX IT ???? SCARE YOU INTO BUYING A NEW ONE . SOMEONE MUST HAVE PUT SOME HEAT ON THEM I WAS THINKING IT WAS YOU GOOD JOB NOW GET THEM TO FIX IT'. *TR

TL * THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT CRASHED THE VEHICLE INTO A GUARD RAIL AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE SPEED AND VIN WERE UNAVAILABLE. THE FAILURE MILEAGE WAS 11,000.

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, THERE WAS AN ABNORMAL NOISE AND WHEN THE ENGINE WAS OFF. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

I WAS DRIVING MY CAR ON THE HWY GOING ABOUT 70-75 MPH WHEN IT HAPPENED TO ME. THE ROAD CONDITION WAS NICE WITH NO SIGNS OF WATER ON THE HIGHWAY DURING THE HOURS OF 2 PM, GREAT SUNNY DAY. THE CAR JERKED ON ME LIKE THE THROTTLE WAS GOING DOWN. AFTERWARDS THE CAR JERKED AGAIN AND THE TRACTION LIGHT NOTIFICATION STARTED TO BEEP AND THE CAR IDLED DOWN AND I COULDN'T INCREASE MY SPEED. I CONTINUED ON THE HWY ASSUMING IT WOULD RECTIFY ITSELF BUT MY GIRL (WHO MAINLY DRIVES THE CAR), INFORMED ME IT'S BEEN DOING THIS FOR OVER THE PAST YEAR OFF AND ON PROBABLY ONCE EVERY OTHER MONTH. THAT THE WEATHER CONDITION DIDN'T MATTER IT WOULD POP UP AND SLOW DOWN AND SHE'D HAVE TO PULL OVER AND WAIT ABOUT 10 MINUTES AFTER TURNING OFF THE CAR TO TURN IT BACK ON TO BE ABLE TO CONTINUE ABOUT HER DAY NORMALLY. I CONTINUED TO DRIVE BUT IT NEVER DID FIX ITSELF. I HAD TO FINALLY TAKE AN EXIT AND STOPPED AT A GAS STATION. MIGHT AS WELL TAKE A BREAK WHILE. AFTER ABOUT 10-15 MINUTES, I CRANKED THE CAR AND THE ISSUE SEEMED TO RESOLVE ITSELF AND I HAD NO FURTHER PROBLEMS THROUGHOUT THE REST OF THE DAY. *TR

DRIVING DOWN BUSY HWY GOING 75 SPEED, ENGINE POWER REDUCE MESSAGE CAME ON ALSO TRACTION CONTROL MESSAGE, I BEEN GETTING THIS MESSAGE OVER A YEAR IN A HALF TOOK IT TO A MECHANIC THEY COULDN'T SEEM TO FIND ANYTHING WRONG WITH IT, SINCE THE MESSAGE WOULD GO AWAY AFTER TEN MINUTES OR SO I NEVER TAUGHT WAS ANYTHING MAJOR TILL MY CAR SHOWED THE MESSAGE STARTER DISABLED SERVICE THROTTLE CAME ON BASICALLY LETTING ME KNOW MY CAR WAS GOING TO LOCK ON ME OR SOMETHING AND WITH A FEW SECONDS MY SPEED REDUCED MORE AND I COULD NOT PUSH D GAS ANYMORE I HAD TO PULL OVER TO THE SIDE OF THE ROAD IN DISBELIEF OF WHAT JUST HAPPENED AND SCARED SO I PARKED AND TURNED OFF MY CAR THEN I TRIED TO TURN IT ON AND IT WOULDN'T EVEN START OR MAKE A STARTING NOISE THE STEERING WHEEL WAS LOCKED AND I COULDN'T DO ANYTHING, I WAITED AT LEAST TEN MINUTES AND I TRIED AGAIN AND IT TURNED ON THE MESSAGE WAS GONE BUT THE CHECK ENGINE WAS STILL ON. TROUGH THE DAY THIS INCIDENT DIDN'T HAPPEN ANYMORE BUT I WENT ON LINE AND I SEE A LOT OF PEOPLE WITH THE SAME MODEL CAR AS ME ARE HAVING THE SAME PROBLEM!. *TR

EXCESSIVE INSIDE REAR TIRE TREAD WARE AND HYDROPLANING IN RAIN AT 65 MILES AN HOUR. HAD CAR ALIGNMENT REPAIRED BY MOVING AND REDRILLING HOLES FOR REAR STRUTS. ALSO HAD TO REPLACE MY SECOND SET OF TIRES. THIS WAS ALL AT MY EXPENSE BECAUSE GM WOULD NOT ACKNOWLEDGE MANUFACTURING DEFECT. I HAD SERIOUS HYDROPLANING JUST PRIOR TO THIS. IN FACT IT WAS THE HYDROPLANING THAT CAUSED ME TO VISIT THE DEALER. NOW SOME 7 MONTHS LATER THE SAME PROBLEM CONTINUES AND I HAVE WORN OUT THE INSIDE TREAD OF 2 NEW REAR TIRES. *TR

LOSS OF POWER, SERVICE STABILITRAC, SERVICE TRACTION CONTROL STARTED FLASHING...THE CAR LOST ALL POWER, SHIFTED EXTREMELY HARD AND WOULD ONLY GO ABOUT 5 TO 10 MILES PER HOUR. I WAS ON A MAIN ROAD WITH A LOT OF TRAFFIC WHEN THIS HAPPENED, EXTREMELY DANGEROUS SITUATION. I TOOK THE VEHICLE TO THE GM DEALER THE FIRST DAY, THEY COULD NOT FIND THE CODE AND THE CAR RAN FINE ON MY WAY HOME FROM WORK. THE NEXT MORNING IT DID IT AGAIN, TOOK IT BACK TO THE DEALER AND THEY HAD TO REPLACE THE THROTTLE BODY WHICH COSTS ALMOST $700. THAT WAS IN FEBRUARY, I AM NOW 400 MILES FROM HOME AND IT IS DOING THE EXACT SAME THING AGAIN....GOING TO CALL A DEALER TODAY AND HOPEFULLY IT WILL BE TAKEN CARE OF AT NO COST. I CALLED GM ABOUT THIS ISSUE AND THEIR RESPONSE WAS THAT THERE IS NO RECALL ON THIS VIN# AT THIS TIME, YET I KNOW THERE ARE RECALLS OUT DUE TO THE THROTTLE BODY. *TR

AFTER PARKING THE VEHICLE, I AM UNABLE TO REMOVE THE KEY OR TURN THE VEHICLE OFF SO I CANNOT REMOVE THE KEY FROM THE IGNITION. I FOUND OUT THAT THE WIRING HARNESS IN THE SHIFTER HAD BECOME WORN AND NEEDED TO BE REPLACED. I REPLACED THE HARNESS AND AGAIN NOT 1 YEAR LATER I AM HAVING THE SAME PROBLEM. I SENT CHEVY AN EMAIL AND I AM WAITING FOR A REPLY. *TR

CAR WAS CHECKED OUT FOR ELECTRICAL NOISE COMING FROM THE DASHBOARD FROM CHEVROLET DEALER AND SAID THAT THE VEHICLE HAD A ELECTRICAL PROBLEM WITHIN THE DASHBOARD AREA (PART- AIR INLET RECIRCULATION VALVE, ACTUATOR) WHICH IS WHY WE HEARD LOUD CLICKING NOISES, NOISES WOULD AT TIME CONTINUE EVEN WHEN THE CAR WAS IN OFF POSITION. BUT THREE DAYS LATER TOOK THE CAR TO MY TRUSTED MECHANIC TO HAVE ISSUE FIXED (NON-DEALER) AND MECHANIC NOTICED THAT THE STEERING COLUMN WAS BROKEN (PART: RACK-AND-PINION), AND SAID THAT IT HAS BEEN THIS WAY FOR AWHILE. MECHANIC SHOWED ME EXACTLY WHAT THEY SAW AND INDEED THE COLUMN WAS BROKEN. MECHANIC SAID THAT HE IS SURPRISED WE HAVE NOT HAD AN ACCIDENT DUE TO THIS ISSUE AND THAT WE COULD HAVE BEEN KILLED OR KILLED SOMEONE ELSE AND THAT IT NEEDS TO BE FIXED ASAP. *TR

LOOSE IGNITION KEY. *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN ATTEMPTING TO TURN OFF THE VEHICLE, THE KEY BECAME LODGED INTO THE IGNITION AND WOULD NOT MOVE PASS THE ACC POSITION CAUSING THE BATTERY TO DRAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 105,000.

WHILE DRIVING ON AN SHARP INCLINE I NEEDED TO APPLY MY BRAKES TO SUCCESSFULLY DECREASE SPEED (65 TO 45). AFTER COMPLETING THIS ACTION A SERVICE MESSAGE APPEARED ON MY DASH BOARD, "SERVICE AIR BAG". THIS MESSAGE HAS BEEN DISPLAYED SEVERAL TIMES SINCE THEN, GENERALLY AFTER APPLYING MY BRAKES SUDDENLY OR ANY TIME I DECREASE FROM A SPEED OVER 60. I CONTACTED MY DEALERSHIP ASKING IF THERE WAS A ISSUE. I WAS TOLD TO HAVE MY COMPUTER RESET BUT THAT SEEMS TO TEMPORARILY FIX MY ISSUES. *TR

GOOD MORNING I JUST WOULD LIKE TO SAY THIS IS MY SECOND VEHICLE FROM CHEVY BUT THIS VEHICLE HAS REALLY PLACED ME IN A BAD BIND. FIRST THE AIRBAG LIGHT COMES ON AND OFF FOR THE PASSED MONTH, NEXT THE KEY BECOMES STUCK IN THE IGNITION THEN IT WENT OUT HAD TO REPLACE THAT. TRACTION CONTROL LIGHT COMES ON COMES OVER BOARD WITH MESSAGE SAYING," ENGINE POWER IS REDUCED THEN MESSAGE STATES CAR SHUTTING DOWN " IN THE MIDDLE OF DRIVING . THIS LAST TIME I HAD MY NEW BORN GRANDBABY IN THE CAR DRIVING ON EXPRESSWAY GOING 60SPEED LIMIT CAR JUST SHUT OFFCARS FLYING PASS ME I WAS REALLY TERRIFIED FOR MY SAFETY AND MY GRAND CHILD. THIS HAS OCCURRED OFF AND ON SINCE LAST YEAR. LAST YEAR I HAD TAKEN IT BACK TO ALL STAR CHEVY IN MISS.THEY STATED THEY COULDN'T FIND ANYTHING COST ME A GOOD PENNY WHEN THEY STATED THAT THE WARRANTY WAS OUT. NOW THE CAR WILL NOT START. I HAVE BEEN REPLACING ALOT OF ELECTRICAL ISSUES WITH THIS CAR FOR THE LAST YEAR BUT THIS TIME IS THE LAST TIME MY GRAND BABY AND MYSELF COULD HAVE LOST OUR LIFE" NOW NO CAR TO GET BACK AND FORTH TO WORK I HAVE BEEN REALLY PATIENT WITH CHEVY WITH THIS CAR I STILL HAVE ALL MY RECEIPTS FROM AAA FIXING THIS CAR I REFUSED TO SPEND ANY MORE MONEY ON THIS CAR. I NEED TOKNOW IF THIS COMPANY WILL HELP ME BECAUSE A 2010 SHOULD NOT HAVE THIS MUCH PROBLEM. *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE SUDDENLY ACCELERATED, THE STEERING WHEEL AND BRAKES WERE UNRESPONSIVE. THE CONTACT MENTIONED THAT THE DRIVER LOST CONTROL OF THE VEHICLE CAUSING IT TO ROLL OVER INTO A RIVER. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED LACERATIONS AND BRUISING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 40,445. UPDATED 10/7/14*CN

1) AIRBAG LIGHT INTERMITTENTLY HAS GONE ON AND OFF FOR MONTHS. I ASKED DEALER ABOUT IT, THEY SAID IT WOULD BE EXPENSIVE TO DIAGNOSE BECAUSE THEY WOULD HAVE TO TRACE THE WIRING HARNESS, REMOVING SEAT AND DASHBOARD. LABOR WOULD BE EXPENSIVE. I COMPLAINED TO GM ON A COUPLE OF OCCASIONS AND WAS GIVEN A CASE#. I WAS TOLD CAR IS OUT OF WARRANTY, THEREFORE, IT WOULD BE MY EXPENSE TO HAVE THIS DIAGNOSED AND FIXED. DEALER SAID AIRBAG WOULD NOT DEPLOY IF LIGHT IS ILLUMINATED. THIS A MAJOR SAFETY DEFECT. FALL 2013. 2) THE REAR WINDOW DEFROSTER STOPPED WORKING LAST FALL 2013. I HAD TO PAY FOR TOTAL REPAIR AS IT WAS NOT COVERED UNDER WARRANTY. THEY SAID IT WAS A WIRING ISSUE. IMPALA'S HAVE BEEN KNOWN TO HAVE ISSUE. OCT 2013. 3) THE GAS PEDAL FELL OFF WHILE I WAS DRIVING. DEALER SAID THEY NEVER EXPERIENCED ANYTHING LIKE THAT BEFORE, BUT WOULD HAVE TO REPLACE THE ENTIRE ASSEMBLY. NOT COVERED UNDER WARRANTY, THEREFORE, ENTIRE COST WAS MINE. SAFETY ISSUE. SEPT 2013 4) THE EVAP VENT VALVE AND SOLENOID HAD TO BE REPLACED. SYSTEM LEAK PRESSURIZED EVAP WOULD NOT HOLD. APR 2012 OTHER ISSUES HAVE BEEN REPORTED/REPAIRED, HOWEVER, DO NOT HAVE PAPERWORK AT TIME OF THIS COMPLAINT. *TR

TL* THE CONTACT OWNS 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SERVICE STABILITY TRACK LIGHT ILUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

THE TRACTION CONTROL LIGHT COMES ON, THEN YOU GET A MESSAGE SAYING THE ENGINE POWER IS REDUCED. THEN YOU GET A MESSAGE SAYING THE CAR IS SHUTTING DOWN. THIS HAS BEEN HAPPENING EVERY ONCE IN A WHILE, BUT NOW IT'S A LOT MORE FREQUENT. THIS SATURDAY I WAS DRIVING ABOUT 60 ON A THREE LANE HIGHWAY WITH NO SHOULDER/BREAK DOWN LANE. THE CAR SHUT OFF WHILE I WAS GOING UP A HILL. CARS WERE FLYING UP BEHIND ME AND SWERVING TO MISS ME. NORMALLY IT TAKES ABOUT 5 MINUTES AND YOU CAN RESTART THE CAR. THIS TIME IT WAS ALMOST 10 MINUTES. I HAD A PANIC ATTACK SITTING THERE. ONCE THE CAR FINALLY STARTED I DROVE ABOUT 50 FEET AND IT HAPPENED AGAIN. LUCKILY THERE WAS A DUNKIN DONUTS THERE AND I COASTED INTO THE PARKING LOT. I SAT THERE ABOUT 20 MINUTES SO I COULD CATCH MY BREATH, STOP CRYING AND COMPOSED MYSELF. WHEN I WENT TO THE DEALER ABOUT 6 MONTHS AGO THEY SAID IT WAS MY GAS PEDAL, AND IT WAS GOING TO COST $164. HOWEVER WHEN YOU RESEARCH THIS ON THE WEB, YOU WILL SEE MOST PEOPLE WHO HAVE THE GAS PEDAL FIXED IT HAPPENS AGAIN. THERE SHOULD REALLY BE A RECALL ON THIS BECAUSE SOMEONE WILL GET INTO AN ACCIDENT AND PERHAPS GET KILLED. *TR

I WAS TAKING A RIGHT TURN WITH MY CAR AND MY LEG BUMPED MY KEY CHAIN, WHICH IN TURN CAUSED THE IGNITION TO SHUT OFF. THANKFULLY I WAS ABLE TO PULL OVER AND RE-START THE CAR! *TR

POTENTIAL DEFECTIVE SEAT BELT ASSEMBLIES CAUSING AIRBAG LIGHTS TO COME ON AND OFF INTERMITTENTLY WHEN THE SEATS ARE MOVED FORWARD AND BACKWARDS. LOCAL REPAIR SHOP PERFORMED DIAGNOSTIC TEST AND THE CODE DISPLAYED LED THEM TO THE PASSENGER SIDE AIR BAG. WITHIN A DAY OF THE REPAIR THE LIGHT CAME BACK ON BUT WENT OFF AND HAS NOT ILLUMINATED SINCE. I HAVE CONTACTED GM (CASE # SR # 71-13111-46047) AND THEY HAVE REFUSED TO ASSIST STATING THERE ARE NO RECALLS FOR THIS ISSUE FOR THE IMPALA AND WILL NOT REIMBURSE ME SINCE I USED A LOCAL REPAIR SHOP AND NOT A GM DEALERSHIP. I BELIEVE THIS IS A DEFECTIVE SEAT BELT ASSEMBLY THAT GM HAS INSTALLED IN CHEVY IMPALA?S AND THEY REFUSE TO TAKE OWNERSHIP. THEIR TRACK RECORD WITH FAULTY PARTS AND FAILURE TO RECALL UNSAFE VEHICLES HAS BEEN PROVEN. I FEEL THIS IS A SERIOUS SAFETY CONCERN AND I AM ASKING THE NTSB LOOK INTO THIS MATTER. *TR

ON THIS DAY CAME OUT OF WORK, STARTED MY CAR AND STARTED HEARING A KNOCKING, TICKING NOISE COMING FROM WHAT APPEARED AS THE PASSENGER SIDE DASH. I HAVE YET TO GET IT CHECKED OUT BUT LOOKING ON THE INTERNET OTHERS DESCRIBE IT AS THE ACTUATOR. THERE WERE SO MANY OTHER IMPALA OWNERS THAT EXPERIENCE THE SAME, SO I CAME ON THIS SITE JUST KNOWING IT WOULD BE SOME SORT OF RECALL BUT DIDN'T FIND ONE. IT AMAZES ME THAT SO MANY IMPALA OWNERS HAVE THE SAME COMPLAINT AND GM ISN'T FIXING/ LOOKING INTO THE ISSUE. *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,500. UPDATED 08/19/14*LJ UPDATED 8/30/2017*CN

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE EVAPORATOR VENT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,964 AND THE CURRENT MILEAGE WAS 78,968.

DRIVING TO WORK AND I GOT A DISPLAY MESSAGE THAT SAID SOMETHING SIMILAR TO "STABILITRACK REPAIR, ENGINE POWER REDUCED" AND THEN THE CAR SHUT DOWN. NO POWER STEERING, NOTHING. I WAS FINALLY ABLE TO STOP, BUT I WASN'T ABLE TO GET OFF THE ROAD AND IT CAUSED A POTENTIALLY DANGEROUS SITUATION. I'VE READ ONLINE THIS IS A COMMON ISSUE WITH IMPALA'S AND SOMETHING THAT IS A DESIGN FLAW, AS THE SHUTTING DOWN OF THE CAR IS NOT NEEDED. HAD I BEEN IN TRAFFIC, A LARGE CAR PILE UP WOULD HAVE RESULTED. *JS

I HAD TO HAVE AN ACTUATOR REPLACED ON MY 2010 CHEVROLET IMPALA. WHEN I CALLED OTHER MECHANIC SHOP (INCLUDING GM), WAS UNINFORMED THAT THIS IS A COMMON ISSUE WITH IMPALAS. I ALSO HAD SEVERAL COWORKERS WITH IMPALAS HAVE THE SAME ISSUE. CONSIDERING THIS ISSUE IS SO COMMON IN THESE VEHICLES, THERE SHOULD BE A RECALL. *TR

2010 CHEVY IMPALA. CONSUMER WRITES IN REGARDS TO THROTTLE BODY ASSEMBLY AND SENSOR ISSUES. *SMD THE CONSUMER STATED WHILE DRIVING, THE TRACTION CONTROL AND ENGINE LIGHT ILLUMINATED, AND THEN THE INSTRUMENT PANEL READ ENGINE REDUCED POWER, CHECK STABILITRAK AND TRACTION CONTROL. AS SHE APPROACHED THE STOP SIGN, THE VEHICLE STARTED TO SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE A DIAGNOSIS REVEALED THE THROTTLE BODY ASSEMBLY AND SENSOR HAD MALFUNCTIONED. *JB

WHEN THERE IS ANY MOVEMENT TO THE CAR BEFORE STARTING THERE IS A KNOCKING THAT SOUNDS LIKE IT IS COMING FROM THE AIR VENT ON THE PASSENGER SIDE; POSSIBLE ACTUATOR DOOR ?? ALSO, WHEN SWITCHING BETWEEN FRESH AND RECIRCULATED AIR THE KNOCKING STARTS AND LASTS 1 - 2 MINUTES. THE NOISE IS GETTING LOUDER AND I HAVE NOTICED THAT WHEN THE TEMPERATURE DROPS BELOW 36 DEGREES THE WINDOWS FOG COMPLETELY AND RUNNING THE DEFROSTER AT IT'S MAXIMUM SPEED WILL NOT CLEAR THE WINDOWS. I HAVE TO WIPE THE EXCESS CONDENSATION WITH A TOWEL TO MAINTAIN VISIBILITY. MAY HAVE TO DO WITH THE ACTUATOR DOOR BEING STUCK AND INTERFERES WITH THE DEFROSTER?? I HAVE TRIED USING RAIN-X ANTI-FOG WIPES TO NO AVAIL. NEED SOME HELP GM. *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT STATED THAT THE CHECK ENGINE, ENGINE POWER REDUCED, SERVICE STABILITRAK, TRACTION CONTROL, AND THE ENGINE OVERHEATED WARNING LIGHTS ILLUMINATED . THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SECONDARY AIR INJECTION VALVE, THE SECONDARY AIR PUMP, AND THE APP SENSOR FAULT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE WAS NOT RECTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000 AND THE CURRENT MILEAGE WAS 80,000....UPDATED 07/15/14 *BF

WHILE DRIVING AT 30 MPH THE TRAK STABILIZATION LIGHT CAME ON WITH A WARNING THAT ENGINE POWER WAS REDUCED. I STOPPED THE CAR AND SHUT OFF FOR ABOUT 5 MINUTES. WHEN I RESTARTED THE CAR, THE WARNINGS CAME BACK ON AGAIN. I WAS ABLE TO MAKE IT TO MY DESTINATION SAFELY. WHEN I GOT BACK IN THE CAR APPROXIMATELY 6 HOURS LATER, THE CAR STARTED FINE WITH THE ONLY WARNING BEING THE CHECK ENGINE LIGHT. I DROVE HOME AND CALLED MY LOCAL REPAIR TO LOOK AT IT. THE NEXT DAY WHEN I STARTED IT THERE WERE NO WARNING LIGHTS AT ALL AND MY LOCAL DEALER CHECK THE SENSORS AND COULD NOT FIND ANYTHING WRONG. THIS HAPPENED AGAIN ABOUT 30 DAYS LATER AND HAS CONTINUED TO HAPPEN 4 TIMES SINCE THEN. EACH TIME AFTER 2-5 HOURS THE CAR SEEMS FINE EXCEPT FOR CHECK ENGINE LIGHT WHICH GOES OUT THE NEXT DAY. *JS

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS REAR ENDED WHILE AT A COMPLETE STOP AND PUSHED THE CONTACT INTO A BARRIER. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT SUFFERED WHIPLASH AND BACK PAINS. THERE WAS A POLICE REPORT TAKEN. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.

WHILE DRIVING NORTHBOUND ON I-75 IN SOUTHERN KY, THE CAR SUDDENLY LURCHED A LITTLE AND "TRACTION CONTROL" AND "STABILIZATION" ERRORS DISPLAYED FOLLOWED BY "REDUCING POWER." AND, THE CHECK ENGINE LIGHT CAME ON. I CALLED MY CHEVY DEALER AND ASKED IF IT WAS SAFE TO CONTINUE DRIVING - THEY SAID YES, AS LONG AS THE CHECK ENGINE LIGHT WASN'T FLASHING. WE WENT ABOUT 5 - 10 MORE MILES AND THE DISPLAY FLASHED SOMETHING ABOUT THROTTLE PROBLEM AND THEN "SHUTTING DOWN ENGINE", WHICH IT DID IMMEDIATELY WITH NO WARNING WHILE WE WERE DOING ABOUT 70 - 75MPH IN THE MIDDLE OF THE 3 NORTHBOUND LANES OF I-75. I HAD TO TRY TO STEER TO THE SHOULDER WITH NO POWER STEERING OR BRAKES. ONCE THERE, I TRIED TO RESTART THE CAR AND NOTHING HAPPENED - IT DISPLAYED "STARTER DISABLED." WE CALLED OUR ROAD SERVICE AND THEY TOOK OUR INFO, FOUND THE NEAREST CHEVY DEALER WHO SAID THEY COULD WORK ON IT ASAP IF WE GOT IT IN THERE. WHILE THEY WERE WORKING ON SETTING UP A TOW I TRIED STARTING IT AGAIN. IT STARTED BUT THE CHECK ENGINE WAS STILL ON. I TRIED DRIVING A LITTLE ALONG THE SHOULDER AND IT SEEMED OK SO I SAID WE'D TRY DRIVING TO THE DEALER RATHER THAN WAIT FOR A TOW TRUCK. WE MADE IT. THEY GOT ON IT FAIRLY QUICKLY AND FOUND THE PROBLEM WAS THE GAS PEDAL POSITION SENSOR. WE WERE FORTUNATE THAT THE TRAFFIC WAS LIGHT AND I COULD SAFELY PULL OFF. I HATE TO THINK WHAT THE RESULTS WOULD HAVE BEEN IF THIS HAD HAPPENED EARLIER AS WE WERE TRAVELING THRU ATLANTA WITH ITS 6 LANES OF HEAVY TRAFFIC. SUDDENLY LOSING POWER

TRACTION CONTROL, STABILTRAK SYSTEM ENGINE LIGHT COMES ON REDUCED ENGINE POWER, THIS HAS HAPPEN A LOT OVER THE COUPLE MONTHS.

WHEN THE INCIDENT FIRST OCCURRED, THE ENGINE LIGHT CAME ON AND THE DASH READ "SERVICE STABILITRAK", "SERVICE TRACTION CONTROL" AND "ENGINE POWER REDUCED". IT SEEMED FINE WHEN I TURNED OFF THE CAR AND TURNED IT BACK ON. THE NEXT INCIDENT DIDN'T HAPPEN UNTIL A WHILE LATER, AND THEN IT WASN'T THAT BAD. A FEW MONTHS LATER, I WAS DRIVING BACK ON THE HIGHWAY AND THE SAME THING HAPPENED, EXCEPT IT SAID "STARTING DISABLED, SERVICE THROTTLE" AND THE CAR SHUT OFF. I PULLED OVER TO THE SIDE AND I WAS ABLE TO RESTART THE CAR AFTER WAITING A FEW MINUTES. IT WAS A SCARY EXPERIENCE. EVENTUALLY, LEADING UP TO TODAY, MY CAR GOT WORSE AND WORSE, AND EVENTUALLY IT JUST STARTED TURNING OFF AT STOPLIGHTS WITH THE MESSAGE "STARTING DISABLED, SERVICE THROTTLE". IT STARTS WITH THE OTHER MESSAGES ALMOST AS SOON AS I TURN ON THE CAR. THE ENGINE REVS AND THE CAR SOUNDS AWFUL. *TR