Page 5 of 9 · complaints 201–250 of 442

2010 Chevrolet Impala complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Electrical System
Filed Sep 9, 2015CA

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED TO START THE VEHICLE, WHEN TURNED. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED SEVERAL TIMES AND THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. AS A RESULT, EXCESSIVE FORCE WAS REQUIRED TO STEER THE VEHICLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM).THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Air Bags
Filed Sep 2, 201555,000 milesMI

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. AFTER STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT TURNED THE IGNITION OFF AND RESTARTED THE VEHICLE, BUT THE WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

Unknown or Other
Filed Aug 25, 2015107,000 milesTN

WHEN YOU CRANK IT UP IT SOUNDS LOUD. AS YOU PRESS THE GAS IT HAS RATTLING NOISE UNDERNEATH THE CAR. LOSS OF POWER YOU HAVE TO PRESS THE PEDAL DOWN TO THE FLOOR JUST TO GET UP SOME SPEED. USING TONS OF GAS. HAS SMOKE COMING OUT OF THE TAIL PIPE. STRONG ODOR OF GAS AND ROTTEN EGGS. THE CATALYTIC CONVERTER IS COMPLETELY RUSTED OUT UNDERNEATH.

Electrical System
Filed Aug 18, 201560,000 milesMA

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN PARK, THE KEY WAS PLACED IN THE IGNITION BUT THE KEY FAILED TO TURN TO ANY POSITION. THE CONTACT REPLACED THE KEYS BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED AS A BINDING IGNITION LOCK CYLINDER FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Air Bags
Filed Aug 11, 201567,000 milesMO

WHEN DRIVING WITH SOMEONE IN THE FRONT PASSENGER SEAT, THE CAR RANDOMLY SIGNALS LOSS OF AIR BAGS AND THE INSTRUMENT CLUSTER EITHER FREEZES WHERE IT'S AT OR COMPLETELY DROPS OUT AS IF THE VEHICLE IS OFF. THE DASH SAYS SERVICE AIRBAG WHEN THIS HAPPENS AND ALSO TURNS OFF THE PASSENGER SIDE FRONT AIR BAG. IT DOES THIS MULTIPLE TIMES WHEN DRIVING WHEN THERE IS A PASSENGER.

Electrical System
Filed Jul 31, 2015100,000 milesVA

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND SMOKE EMITTED UNDER THE HOOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STARTER WAS FAULTY AND OVERHEATED. THE STARTER WAS REPLACED BUT, SIX MONTHS LATER, THE REPLACEMENT STARTER EXPERIENCED THE SAME FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Power Train
Filed Jul 26, 2015MI

THE TRANSMISSION SHIFTER LEVER IS STUCK IN PARK AND THE KEY IS STUCK IN THE IGNITION SWITCH DUE TO A VERY POOR ELECTRICAL DESIGN. THE ELECTRICAL WIRES ATTACHED TO THE CONNECTOR THAT OPERATES THE SOLENOID THAT UNLOCKS THE TRANSMISSION SHIFTER BUTTON IN THE PARK POSITION AND THAT ALSO CONNECTS TO THE IGNITION SWITCH AND OPERATES VARIOUS FUNCTIONS SUCH AS RELEASING THE IGNITION KEY AND ALLOWS THE VEHICLE ELECTRICAL SYSTEM TO BE COMPLETELY TURNED OFF ,BREAKS OFF DUE TO ELECTRICAL WIRES BEING TOO SHORT AND THE BACK AND FORTH MOVEMENT OF THE SHIFTER . CHECKING THE ONLINE BLOGS THIS IS A KNOWN ISSUE THAT HAS BEEN HAPPENING ON SEVERAL GM VEHICLES FOR SOME TIME WITHOUT ANY RECALLS DESPITE CONSTANT CUSTOMER COMPLAINTS DUE TO THE VERY POOR DESIGN. SOME DEALERS HAVE SUGGESTED LEAVING THE KEY IN THE IGNITION SWITCH AND UNLOCKING AND LOCKING THE VEHICLE WITH THE KEY FOB. THIS INVITES VEHICLE THEFT AND BY NOT HAVING THE ELECTRICAL SYSTEM COMPLETELY TURNED OFF, THE BATTERY RUNS DOWN AS THE ACCESSORIES AND IGNITION IS STILL TURNED ON AND THE TRANSMISSION LIGHTS ON THE INSTRUMENT PANEL REMAINS LIGHTED. SOME CUSTOMERS HAVE HAD REPEAT REOCCURRENCES AFTER HAVING THE ISSUE REPAIRED AT A COST OF BETWEEN $500 AND $600. AFTER INSPECTING THE OPERATION OF THE SHIFTER AND THE AFFECT IT HAS ON THE ELECTRICAL WIRING IT IS OBVIOUS THAT THE WIRING WILL FAIL AND IN THE BLOGS AS EARLY AS WHILST UNDER WARRANTEE. I AM CONCERNED IF THERE ARE ANY OTHER ISSUES THAT MAY OCCUR ESPECIALLY SAFETY ONES AS THERE IS 5 WI

Steering
Filed Jul 22, 201530,000 milesCA

MY STABILITY CONTROL LIGHT CAME ON WHEN I STEERED TO THE LEFT. STEERING WAS DIFFICULT IN THE VEHICLE AND THE STEERING WHEEL/ CAR SHOOK AT LOW SPEEDS. DEALER WAS INFORMED OF STEERING NOISE AFTER PURCHASE OF VEHICLE. DEALER DID NOT RECOGNIZE ANY ISSUE. RACK AND PINION WAS REPLACED AT 50,000 BY MECHANIC. RACK AND PINION SNAPPED AT 90,000 LEAVING NO STEERING ABILITY IN VEHICLE. DEALER AND GM INFORMED AS THIS IS A SERIOUS SAFETY ISSUE.

Air Bags
Filed Jul 14, 201563,000 milesMD

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE OPERATING THE VEHICLE, THE SERVICE AIR BAG SENSOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT PASSENGER SEAT BELT PETITIONER SENSOR WAS FAULTY. THE SENSOR WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.

Power Train
Filed Jul 13, 201560,700 milesPA

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REDUCED ENGINE POWER WARNING LAMP AND THE SERVICE STABILITY TRACTION CONTROL WARNING LAMP ILLUMINATED. EACH TIME THE FAILURE RECURRED, THE SPEED DECREASED TO LESS THAN 20 MPH AND THE VEHICLE SHOOK AND VIBRATED ABNORMALLY. THE VEHICLE WAS TOWED TO A DEALER WHO REPLACED THE THROTTLE BODY POSITION SENSOR. THE MANUFACTURER STATED THAT THE ACCELERATOR PEDAL POSITION SENSOR WAS TO BE REPLACED IN A SPECIAL CONDITION COVERAGE CUSTOMER SATISFACTION CAMPAIGN. THE FAILURE DID NOT RECUR FROM THE DEALER'S REPAIR WHICH WAS OVER A YEAR AGO. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,700. *CN

Engine
Filed Jul 8, 201574,000 milesMN

DRIVING ON A HIGHWAY, TRACTION CONTROL WARNING CAME ON, THEN A WARNING THAT ENGINE POWER REDUCED, THE CAR SLOWED DOWN FROM 65 TO 0 IN ABOUT 10 SECONDS. I WAS ABLE TO PULL OVER TO THE SHOULDER TO AVOID GETTING HIT, AND SHUT THE CAR OFF. WHEN I TRIED TO RESTART THE CAR, IT WOULD NOT TURN OVER. I SAT THERE FOR ABOUT 10 MINUTES AND TRIED TO START THE CAR AGAIN. I WAS ABLE TO START IT AND GET GOING AGAIN FINALLY, BUT WAS VERY NERVOUS TO DRIVE ON THE HIGHWAY ESPECIALLY SINCE I HAD MY GRANDCHILD IN THE CAR WITH ME AND CARS WERE BEHIND ME. THE SUDDEN LOSS OF POWER TO THE CAR COULD HAVE ENDED UP TRAGICALLY.

Seat Belts
Filed Jun 29, 20153,000 milesMD

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PRETENSIONER FAILED, WHICH COULD CAUSE THE AIR BAG NOT TO DEPLOY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL FOR THE DEFECTIVE COMPONENT. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

Electronic Stability Control (esc)
Filed Jun 28, 2015GA

LATELY AS I AM DRIVING A MESSAGE POPS UP ON THE DASH. IT SAYS SERVICE TRACTION CONTROL, SERVICE STABILITRAK AND SERVICE BRAKE ASSIST. ALSO THE ABS LIGHT IS ON AND THE NO TRACTION LIGHT IS ON. THE REASON I AM REPORTING THIS IS BECAUSE I AM HEARING PEOPLE WHO HAVE THE SAME MODEL BUT DIFFERENT YEAR SAY THEY ARE THE SAME PROBLEM.

Electrical SystemCrash1 injured
Filed Jun 25, 201555,000 milesNC

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING 40 MPH, THE POWER SHUT OFF AND THE POWER STEERING AND BRAKES FAILED. AS A RESULT, THE CONTACT CRASHED INTO A TREE AND MAILBOX. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED CHEST INJURIES, BUT DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT RECEIVED THE NOTICE AFTER THE CRASH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

Electrical System
Filed Jun 7, 2015140,000 milesMS

MAKES A TICKING SOUND WHEN OPEN DOOR OR JUST SITTING WHEN OFF. HAVE HAD FIXED $400 AND DOING SAME THING AGAIN. EVERYONE I KNOW WHO HAVE IMPALA DOING SAME THING SOMETHING NEED TO BE DONE .CAN'T KEEP PAYING $400 .I LOVE IMPALA BUT ABOUT READY TO TELL EVERYONE I KNOW NOT TO BUY I HAVE 3 IMPALAS. THE 2010 WANT QUIT TICKING AND THE 2003 LIGHTS WANT STAY ON. READY TO HIT FACEBOOK!

Steering
Filed May 29, 201570,000 milesIN

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE STEERING WAS DIFFICULT TO TURN. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

Vehicle Speed Control
Filed May 29, 2015102 milesCA

WHILE DRIVING ON THE INTERSTATE GOING ABOUT 70MPH THE CHECK ENGINE LIGHT FLASHES ON GOES OFF THEN POPS BACK ON. MESSAGE COMES ON SAYING REDUCING ENGINE POWER THEN TRACTION CONTROL SERVICE LIGHTS COMES ON AND STAYS ON ALL WHILE I'M LOSING POWER TRYING TO GET OVER TO SAFETY I HAVE MY FOOT ON THE GAS PEDAL BUT NO POWER AT ALL PUT MY FLASHERS ON LUCKY CHP SEEN ME AND HELPED ME TO THE SHOULDER.CALL AAA WHILE WAITING I START THE CAR UP PRESS ON THE PEDAL I HAVE POWER.

Latches/Locks/Linkages › Trunk Lid › Lock
Filed May 26, 201590,000 milesPA

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRUNK LOCKED AND WAS UNABLE TO BE OPENED. WHEN THE FAILURE OCCURRED, THE TURN SIGNALS ALSO FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE 12 VOLT RELAY TO THE TRUNK RELEASE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE REAR SEAT WOULD NOT GO DOWN AND THERE WAS NO KEY ENTRY FOR THE TRUNK. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 90,000. UPDATED 7/16/15*CN

Vehicle Speed Control
Filed May 17, 2015TX

ON OR ABOUT MAY 17, 2015, I RECEIVED NOTICE FROM THE CHEVROLET DIVISION OF GENERAL MOTORS THAT MY VEHICLE "MAY HAVE A BROKEN SOLDER CONNECTION WITHIN THE ACCELERATOR PEDAL POSITION (APP) SENSOR. THIS CONDITION MAY RESULT IN REDUCED ENGINE POWER AND LOSS OF TRACTION CONTROL ASSIST." ACCORDING TO THEM, I WILL KNOW WHEN MY INFORMATION CENTER DISPLAYS THE WARNING AND THEN THEY WILL BE WILLING TO CORRECT THEIR POOR WORKMANSHIP, BUT NOT UNTIL THAT TIME. GM GOES ON TO INFORM ME THAT I MAY BE WITHOUT MY CAR FOR AN EXTENDED LENGTH OF TIME WHILE THEY ORDER PARTS AND DO REPAIRS. I DON'T SEE WHY I SHOULD BE THE ONE WHO WILL BE INCONVENIENCED FOR THEIR LACK OF PROPER WORKMANSHIP. FURTHERMORE, I FEEL THERE IS A SAFETY ISSUE HERE ALSO. GM NEEDS TO CORRECT THIS PROBLEM BEFORE IT CAUSES NEEDLESS HARM TO SOMEONE.

Seat Belts
Filed May 1, 201556,000 milesIL

THE DRIVER SEAT BELT IS STICKING AND WILL NOT LATCH. IF YOU DO GET IT TO LATCH IT WILL UNLATCH WITH THE SLIGHTEST MOVEMENT. I TOOK THE VEHICLE TO THE DEALERSHIP TO HAVE IT LOOKED AT. THEY TOLD ME THE TECHNICIAN WAS UNABLE TO GET THE LATCH UNSTUCK. THEY TOLD ME IT WAS A FAULTY MECHANISM AND THAT IT WOULD NEED TO BE REPLACED, BUT THEY DO NOT JUST REPLACE THE LATCH, THEY WOULD HAVE TO REPLACE THE LATCH AND THE ENTIRE SEAT BELT ASSEMBLY WITH THE TENSIONER. HOWEVER THEY DID NOT HAVE THIS ITEM IN STOCK AND THEY WOULD HAVE TO ORDER IT AND I WOULD HAVE TO BRING THE VEHICLE BACK FOR THE REPAIRS. IN THE MEAN TIME I AM DRIVING WITH A FAULTY SEAT BELT THAT IS NOT ONLY A SAFETY ISSUE BUT A LEGAL ISSUE. I MUST WEAR MY SEATBELT - IT IS THE LAW. BUT UNFORTUNATELY IT WILL NOT LATCH. *TR

Electronic Stability Control (esc)
Filed Apr 28, 201577,000 milesIL

STARTING IN DEC 2014 WHILE DRIVING AT RANDOM SPEEDS, THE 2010 CHEVY IMPALA WILL JERK HARD AND THEN THE TRACTION CONTROL LIGHT WILL COME ON. UPON THIS HAPPENING, THE REDUCE ENGINE SPEED APPEARS IN THE DISPLAY AS WELL AS SERVICE TRACTION CONTROL, AND SERVICE STABILITY. THIS HAS BEEN HAPPENING WITH VARIOUS SPEEDS AND VARIOUS WEATHER CONDITIONS. IF YOU PULL OVER AND TURN CAR OFF FOR ABOUT 5 MINUTES, IT WILL START RIGHT BACK UP AND ENGINE REDUCED WILL NO LONGER BE ON THE DISPLAY. *TR

Electrical System
Filed Mar 30, 201541,000 milesNJ

LOUD TICKING SOUND COMING FROM PASSENGER SIDE VENT. I HAVE CHECKED WITH OTHER OWNERS OF CHEVYS WHO HAVE THE SAME PROBLEMS GOING BACK ABOUT 6 YRS+- WITH IMPALAS AND MALIBU'S. THERE ARE 3 MOTORS ON THE PASSENGER SIDE THAT GO BAD, WHEN ONE IS FIXED THEN AND OTHER TWO GO BAD SHORTLY AFTER. THE COST RANGE IS ABOUT $600.00. I HAVE BEEN ON THE PHONE WITH GM AND THE DEALER WITH NO SATISFACTION. I AM TOLD THE I HAVE TO PAY THEIR HOURLY RATE TO HAVE THIS INSPECTED, THEN THE REPLACEMENT COST. GM SHOULD BE HELD ACCOUNTABLE FOR THIS OBVIOUS DEFECT. WHERE CAN I GET HELP. I AM 74YRS OLD AND ON A FIXED INCOME. PLEASE ADVISE!!!! *TR

Steering
Filed Mar 20, 201580,000 milesCA

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS A LOSS OF POWER STEERING WITHOUT WARNING. THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE DEALER REPAIRED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Electrical System
Filed Mar 13, 201535,500 milesPA

TWICE THIS WEEK WHILE DRIVING AT AROUND 55 MPH MY TRACTION CONTROL AND STABILIZATION LIGHT CAME ON ALSO THE CHECK ENGINE LIGHT. AND A MESSAGE THAT SPEED IS REDUCED. THE CAR DID SLOW DOWN AND FELT LIKE MY TRANSMISSION WAS GIVING ME PROBLEMS. WHEN I PULLED OVER AND STOPPED THE ENGINE THE LIGHTS WENT OUT AND THE CAR RAN OK IT TOOK TILL THE NEXT MORNING FOR THE CHECK ENGINE LIGHT TO GO OUT.I TOOK IT IN FOR A CHECK UP AND WAS TOLD IT NEEDED A GAS PEDAL POSITION SENSOR. I HAD THIS REPLACED AT A TOTAL COST OF $210.00. *TR

Electrical System
Filed Mar 1, 201530,000 milesWA

WHEN STARTING THE VEHICLE THE DASH LIGHTS DO NOT IMMEDIATELY RESPOND. ADJUSTMENT TO THE LIGHT/DIMMER CONTROL DO NOT MAKE THE LIGHT COME ON. THIS WILL GO ON FOR ABOUT 30 SECONDS AND THEN THE DASH LIGHTS WILL SUDDENLY COME ON. IT IS NOT SAFE TO DRIVE AFTER DARK, YOU CANNOT SEE WHAT GEAR YOU ARE IN, YOUR SPEED IS NOT VISIBLE, NOR ANY OF THE OTHER DASH LIGHTS. IT IS RANDOM AND NOT REPRODUCIBLE FOR SHOP TO SEE. THIS ALSO OCCURRED WITH OUR 2007 CHEVY IMPALA, PROGRESSING TO FINALLY NO DASH LIGHTS AND RESULTED IN $700 REPAIR FOR FAULTY WIRING IN STEERING COLUMN. SHOULD BE LOOKED AT FOR ROOT CAUSE AND ADDRESSED AT FACTORY BEFORE RELEASE. PLEASE, VERY ANNOYING, EXPENSIVE, AND WILL CAUSE ME TO NOT PURCHASE AGAIN. *TR

Seat Belts
Filed Feb 27, 201552,582 milesVA

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 10V48000 (SEAT BELTS); HOWEVER, THE FAILURE RECURRED. THE SEAT BELT ANCHOR BECAME DETACHED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN CONFIRMED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,582.

Engine and Engine Cooling
Filed Feb 25, 201590,000 milesWV

I WAS DRIVING AND MY CARS ENGINE LIGHT CAME ON 1ST THEN THE TRACTION CONTROL LIGHT. WHEN THEY CAME ON IT REDUCED POWER TO MY ENGINE AND QUIT ON THE INTERSTATE. I HAD LOOKED UP POSSIBLE CAUSES WHEN I HAD A TEST RAN IT WAS SHOWING THROTTLE BODY I REPLACED IT AND IT NEVER FIXED IT UPON RESEARCH I HAVE SEEN MULTIPLE PEOPLE WHO OWNS IMPALAS FROM THE YEARS 2009 AND UP HAVING THE SAME ISSUES AND FEEL IT IS SOMETHING THAT NEEDS TO BE LOOKED INTO. WHAT I HAVE FOUND IDK YET I AM WAITING ON THE PIECE TO SEE IF THIS IS THE ISSUE OR NOT IS THE PEDAL SENSOR COULD BE THE CAUSE. BUT I FEEL IT CAN BE UNSAFE BECAUSE MY CAR HAD QUIT ON A BUSY INTERSTATE WITH CARS TRAVELING AT THE SPEED OF 65MPH AND HIGHER. JUST WHEN I WAS LOOKING IT UP I HAD SAW SO MANY OTHER PEOPLE HAVING THE SAME ISSUES WITH THEIR IMPALAS. PLEASE LOOK INTO IT THANK YOU .\ *TR

Steering
Filed Feb 23, 201572,000 milesCA

TL*THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT AN ABNORMAL NOISE EMITTED FROM THE RACK AND PINION. THE RACK AND PINION HAD TO BE REPLACED TWICE ON THE VEHICLE. THE FAILURE MILEAGE WAS 72,000.

Power Train
Filed Feb 22, 2015104,000 milesCA

AFTER PURCHASING THIS VEHICLE WITHIN 30 DAYS THE AIR BAG SYSTEM LIGHT CAME ON I TOOK THE VEHICLE BACK TO FUTURE NISSAN OF FOLSOM AND THEY STATED THAT I WOULD HAVE TO CALL THE WARRANTY PEOPLE THERE WAS NOTHING THEY COULD DO ABOUT IT. A WEEK LATER I NOTICED WHEN I SLOW DOWN USING THE BREAKS IT MAKES A SHAKING SOUND, MAKING THE WHOLE CAR SHAKE. THIS VEHICLE ALSO HAS NO COVERAGE WHEN PUMPING GAS I NOTICED THE SILVER CAP INSIDE THAT'S SUPPOSE TO REMAIN CLOSED UNTIL YOU PUT THE GAS PUMP IN THERE IN ALWAYS OPEN, WHICH ALLOWS AIR TO GET INSIDE. MY POWERTRAIN IS NOT ACCELERATIONS PROPERLY, IT TAKES ABOUT A MINUTE FOR IT TO CATCH ITS GEAR. *TR

Steering
Filed Feb 18, 201530,000 milesNY

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE STEERING COLUMN BECAME LOOSE AND THE STEERING WHEEL MADE A NOISE EACH TIME THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO REPLACED THE POWER STEERING RACK AND THE PUMP PURGE SYSTEM. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 04/08/15*LJ THE CONSUMER STATED THE DEALER OFFERED $417.57 OF THE $1,182.40 THE OWNER PAID FOR THE REPAIRS. THE OWNER WOULD LIKE TO BE REIMBURSED THE FULL COST OF REPAIRS. UPDATED 11/4/2015*JS

Structure › Body › Trunk Lid
Filed Feb 12, 201517,978 milesFL

2010 CHEVROLET IMPALA CUSTOMER IS CONCERNED WITH THE REMOTE ELECTRIC TRUNK LID RELEASE MECHANISM FAILING AND NO BACKUP MANUAL RELEASE MECHANISM FROM EITHER OUTSIDE ON THE CAR TRUNK LID OR INSIDE THE PASSENGER COMPARTMENT OF THE CAR. *MW

Air Bags
Filed Feb 12, 201538,913 milesIL

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED INDICATING A MALFUNCTION. THE CONTACT ALSO STATED THAT THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS WERE INTERMITTENTLY MAKING A NOISE AS THE FAILURE WAS PROGRESSING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,913. UPDATED 4/6/15*CN UPDATED 04/14/15*JB

Electrical System
Filed Feb 10, 201531,060 milesLA

TWO UNDER DASH ACTUATORS NEEDED TO BE REPLACED AT 31,060 AND 39,914 MILES. I BELIEVE THESE PARTS ARE FAULTY AND NEED TO BE RECALLED. WHEN I CONTACTED CHEVROLET, CASE# [XXX], I WAS ADVISED THAT RECALLS ARE ONLY INITIATED BY YOUR ORGANIZATION. SINCE THIS IS NOT A SAFETY ISSUE, THIS IS QUESTIONABLE. PLEASE ADVISE. 2010 CHEVROLET IMPALA, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Power Train
Filed Feb 9, 2015129,000 milesNC

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT OUT OF PARK. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.

Electrical System › Ignition › SwitchCrash
Filed Jan 30, 201572,000 milesNC

TL*THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE IGNITION KEY RELEASED FROM THE IGNITION SWITCH AND THE VEHICLE STALLED CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT WHEEL WAS JAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.

Engine
Filed Jan 22, 201599,000 milesOH

TL*THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE STALLED AND ALL OF THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.

Seat Belts
Filed Jan 10, 201572,558 milesCA

TO WHOM IT MAY CONCERN: I AM WRITING THIS LETTER ON BEHALF OF MY PARENTS FOR THE GREAT ABUSE THAT HAS BEEN DONE TO THEM. ABOUT 3 YEARS AGO THEY WERE REALLY EXCITED BECAUSE FOR THE FIRST TIME IN THERE LIFE AFTER LIVING HERE FOR CLOSE TO 40 YEARS THEY WOULD HAVE BOUGHT A CAR FROM A DEALERSHIP! A FAIRLY NEW CAR, FIRST CAR FROM A LOCAL AGENCY IN MADERA. THE NAME OF THE DEALER: MADERA CHRYSLER JEEP DODGE. THEY SOLD MY PARENTS A DEFECTIVE FROM THE BEGINNING. THEY KNEW ABOUT THE RECALLS SINCE 10/13/2010 AND 05/25/2010 THIS WAS BEFORE THEY EVEN PURCHASED THE CAR 11/26/2011. THEY ARE DOING UNLAWFUL SALES TO VULNERABLE POOR CUSTOMERS AND ARE NOT IN COMPLIANCE. ACCORDING TO GENERAL MOTORS IT IS AND WAS COMPLETELY THE CAR DEALERSHIPS RESPONSIBILITY TO FIX THESE RECALLS (PLEASE SEE ATTACHED LIST OF RECALLS). THEIR SOLUTION IS TO WELL PURCHASE A NEW CAR FROM THEM. THEY STILL HAVE OUR CAR AND HAVE MADE NO INTENT TO FIX IT. PLEASE HELP US PUT A STOP TO THIS BAD AND CORRUPT SALES MANAGER WHO TAKES ADVANTAGE OF HISPANIC LATINOS WHO DON?T READ OR SPEAK SPANISH. THERE ARE MANY FAMILIES AT RISK WHO MIGHT BUY A CAR THAT IS DEFECTIVE AND THERE CAN BE A HORRIBLE CATASTROPHE OR DEATH. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Visibility/Wiper
Filed Jan 8, 201554,856 milesIN

WHILE DRIVING ON THE INTERSTATE MY VISIBILITY BECAME VERY DIFFICULT TO BE ABLE TO CONTINUE DRIVING. MY WINDSHIELD WIPERS STOP WORKING, SO I HAD TO PULL OFF THE INTERSTATE BECAUSE OF POOR VISIBILITY. THE MOTOR AND THE TRANSMITTER IN THE WIPERS ARE WORKING BUT THEY ARE NOT MOVING AT ALL ON THE WINDSHIELD. *TR

Engine
Filed Jan 8, 2015121,000 milesPA

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER. THE VEHICLE WAS DIAGNOSED WITH A FAULTY ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 121,000.

Electrical System
Filed Jan 6, 201572,000 milesOH

WHEN I WAS DRIVING TO WORK MY CAR SUDDENLY LOST ITS TRACTION CONTROL,THE ENGINE WENT TO HAVE POWER AND THE CHECK ENGINE LIGHT CAME ON. IT HAPPENS VERY FAST, AND NOW MY CAR WONT GO OVER 40 MILES PER HOUR. I RESEARCH ON THE INTERNET I SEE LOTS OF PEOPLE HAVING THIS PROBLEM SO I WANTED TO REPORT IT.

Unknown or Other
Filed Jan 6, 2015FL

RECENTLY I TOOK MY 2010 CHEVY IMPALA TO BE SERVICED FOR A LOUD TICKING NOISE COMING FROM THE DASH BOARD BY THE AIR CONDITIONER VENTS, BY RESEARCHING A LITTLE BEFORE I TOOK IT IN TO BE SERVICED IT WAS SAID TO BE A KNOWN PROBLEM FOR SEVERAL YEARS IN THESE CARS. I THINK THIS SHOULD BE A RECALL. I EXPLAINED THAT TO HIM AND HE SAID BECAUSE IT IS NOT A SAFETY ISSUE IT IS NOT CONSIDERED FOR RECALL. I DISAGREE THE TICKING COMES OUT OF KNOW WHERE IT IS LOUD AND DOES NOT STOP IT COULD DRIVE SOMEONE INSANE NOT TO MENTION CAUSE AN ACCIDENT BECAUSE YOU ARE TRYING ANYTHING AND EVERYTHING TO GET IT TO STOP . SOMETIMES IT DOES BUT THEN STARTS RIGHT UP AGAIN VERY STRESSFUL TO SAY THE LEAST ESPECIALLY WHEN IT HAPPENS WHILE YOU ARE DRIVING. I FEEL THAT CHEVROLET SHOULD HAVE HAD THIS KNOWN ACTUATOR PROBLEM RECALLED AND FIXED SEVERAL YEARS AGO WHEN THEY KNEW AND STILL KNOW THAT IT IS A PROBLEM.IN MY OPPINION IT IS A SAFETY ISSUE THE LOUD TICKING COMES OUT OF KNOW WHERE SOMETIMES WHEN YOU ARE DRIVING IT SCARES AND STARTLES YOU.IT POTENTIALLY CAN CAUSE AN ACCIDENT.THIS HAS BEEN GOING ON FOR YEARS I THINK CHEVEROLET SHOULD BE HELD REPONSIBLE FOR THIS DEFECT AND NOT MAKE THE CONSUMER PAY FOR THEIR PROBLEM WITH THIS CAR THAT HAS BEEN SINCE ATLEAST 2008 AND IS STILL NOT FIXED .

Power Train
Filed Jan 1, 2015112,000 milesTN

FOR THE LAST FEW MONTHS OFF AND ON MY CHEVY IMPALA HAS STARTING JERKING AFTER TAKING OFF EVEN IF I BARELY PRESS THE GAS PEDAL. IT'S LIKE IT'S STUCK IN GEAR WHEN DRIVING NOT SHIFTING BUT THEN IT DRIVES NORMALLY. I ALMOST GOT REAR ENDED BECAUSE AFTER A STOP AT A LIGHT I STARTED TO TAKE OFF BUT IT HESITATED AND JERKED. HAVE BEEN TALKING TO OTHER CHEVY IMPALA OWNERS EVEN SOME OF THE PREVIOUS GENERATIONS AND THE SAME ISSUE HAS OCCURED WITH THEM ALSO. THIS NEEDS TO BE LOOKED INTO YOU PAY GOOD MONEY FOR A VEHICLE YOU EXPECT IT TO PERFORM AS IT'S SUPPOSE TO. *JS

Electrical System
Filed Dec 31, 2014NC

2010 CHEVROLET IMPALA IGNITION DESIGN ISSUE CW THE CONSUMER STATED THE MODIFICATION WAS DONE IN A TIMELY AND COST-FREE MANNER. HOWEVER, THE SOLUTION DID NOT ADDRESS THE MECHANICAL ISSUE OF THE IGNITION DESIGN. *JB

Electronic Stability Control (esc)
Filed Dec 31, 2014150,000 milesSC

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE AND JERKED FORWARD AS THE ELECTRONIC STABILITY CONTROL AND ABS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN INFORMED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

Power Train
Filed Dec 26, 2014SC

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE AFTER A COMPLETE STOP. ADDITIONALLY, THE GEARS WERE DIFFICULT TO SHIFT AND EXCESSIVE FORCED WAS REQUIRED IN ORDER TO SHIFT GEARS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN SUBSTANCE SPILLED AROUND THE GEARS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Steering
Filed Dec 23, 2014OH

2010 CHEVROLET IMPALA. CONSUMER STATES THERE'S A BIG SAFETY PROBLEM WITH HIS BRAKES AND STEERING WHEN DRIVING DOWN LONG HILLS. *TA THE CONSUMER HAD NO CONTROL OVER THE STEERING. ALSO, THE ROTORS WERE REPLACED. *JB

Engine
Filed Dec 10, 201440,000 milesIL

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE CHECK ENGINE AND STABILITY CONTROL WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE HESITATED TO ACCELERATE. THE CONTACT WOULD HAVE TO RESTART THE VEHICLE IN ORDER FOR IT TO RESUME NORMAL OPERATION. IN ADDITION, THE AIR BAG WARNING LIGHT WOULD ILLUMINATE SPORADICALLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 3/12/15*CN UPDATED 03/26/15.*JB

Electrical System
Filed Dec 9, 2014TX

2010 CHEVROLET IMPALA RECALL ON IGNITION. THE PARTS WERE NOT AVAILABLE. *MW

Electrical System
Filed Nov 20, 2014KY

2001 CHEVROLET IMPALA QUIT AT 30 MPH *CW THE CONSUMER STATED ON TWO OTHER OCCASIONS, THE VEHICLE WOULD NOT START. THE DEALER REPLACED THE IGNITION. AFTER THE IGNITION WAS REPLACED, THE VEHICLE CONTINUED TO SHUT OFF. THE CONSUMER FINALLY TRADED THE VEHICLE I 2011. *JB

Engine
Filed Nov 19, 201471,000 milesSC

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING 60 MPH,THE SERVICE STABILI TRACK CONTROL AND ENGINE POWER REDUCED WARNING INDICATORS ILLUMINATED. THE VEHICLE STALLED. THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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