Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
HEARD A CLUNKING NOSE UNDER FEET (DRIVER'S SIDE), CAN FEEL CLUNKING WHEN HOLDING STEERING WHEEL. HAVE HAD IN 4 TIMES NOW. 1ST - REPLACED STEERING SHAFT, 2ND - REPLACED MOTOR MOUNTS, 3RD - COULDN'T FIND ANYTHING OR DUPLICATE PROBLEM...KEPT OVERNIGHT, 4TH - LUBES STEERING SHAFT. PROBLEM STILL NOT FIXED!!!!! *JB
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE VEHICLE MADE A CRUNCHING NOISE WHEN THE CONTACT WAS STEERING AND DEPRESSING THE BRAKE PEDAL. THE DEALER STATED THAT MANY OF THESE VEHICLES WERE EXPERIENCING THIS SAME FAILURE. THE CONTACT WILL TAKE THE VEHICLE IN FOR INSPECTION. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 12,500 AND FAILURE MILEAGE WAS 4,000. UPDATED 10/30/07. *JB
CONSISTENT SMELL OF GASOLING VAPOR FROM WHEN THE CAR WA FIRST PURCHASED. CAR PARKED IN A MULTUI CAR GARAGE, NEIGHBOR CALLED FIRE MARSHALL, DUE TO SEVERE GASOLINE SMELL. I TOOK THE CAR INTO WEST CHEVROLET, MAIN ST WOODBURY CT. LEFT CAR OVERNIGHT. SERVICE MANAGER CALLED TO TELL THE ME THE GAS TANK WAS IMPROPERLY MOLDED DURING CAR MANUFACTURER, AND THE TANK WAS LEAKING FUMES AND POSSIBLY GASOLINE THE WHOLE TIME I WAS DRIVING THE CAR DURING THE THREE MONTHS I WAS DRIVING THE CAR. THE GAS TANK WAS REPLACED. I RECIEVED NO COMPENSATION FOR THE POTENTIAL DANGER OF A LEAKING GAS TANK. *TR
I JUST DROVE A NEW CHEVY IMPALA LT (2007). WHILE PARKING I EVER SO LIGHTLY TOUCHED THE CAR BEHIND ME. THE REAR BUMPER HAS AN IMMENSE DEFLATION!! REPAIRING WILL BE COSTLY. DONT KNOW IF THIS JUNK CAN BE HAMMERED OUT AS OLDER CARS. REPLACEMENT MAY BE NEEDED. THE" BUMPE"R IS WORTHLESS, COMPLETELY. ITS PURPOSE WAS TO ACCEPT BUMPS. OLDER CARS DID THIS EASILY.... THIS IS UNREASONABLE
STEERING ISSUE WITH 2007 CHEVROLET IMPALA. WHEN MAKING TURNS, I CAN HEAR AND FEEL A CLUNKING NOISE IN THE STEERING WHEEL. THE VEHICLE ONLY HAS 700 MILES ON IT. THE DEALER IS SUPPOSED TO REPLACE THE STEERING SHAFT WHEN THE PART IS AVAILABLE. I WENT TO THE DEALER TWICE WITH THIS CONCERN. THE FIRST TIME, THEY JUST LUBED THE STEERING SHAFT. THAT DID NOT HELP THE PROBLEM AT ALL. TWO DAYS LATER I WENT BACK TO THE DEALER, AND THAT IS WHEN THEY SAID THEY WILL REPLACE THE SHAFT. *TR
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG LIGHT CONTINUES TO ILLUMINATE ON THE INSTRUMENT PANEL. ONCE THIS OCCURS, ALL OF THE OTHER INDICATORS ILLUMINATE AND THE INSTRUMENT PANEL FAILS. SHE HAS NOT NOTICED THIS FAILURE IN OTHER VEHICLES SUCH AS THE ONE SHE OWNS. SHE NOTIFIED THE MANUFACTURER, BUT THEY HAVE YET TO RESPOND. THE DEALER FROM WHERE SHE PURCHASED THE VEHICLE STATED THAT IT WAS OUT OF WARRANTY, THEREFORE, SHE WOULD HAVE TO PAY $89 FOR A DIAGNOSTIC. THE DIAGNOSTIC WAS NOT PERFORMED. THE SPEED AND POWERTRAIN WERE UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 37,000.
REMOTE KEYLESS ENTRY TRANSMITTER FAILED AFTER OWNING THE VEHICLE FOR LESS THAN 48 HOURS. DOORS AND/OR TRUNK CANNOT BE OPENED WITH REMOTE CONTROL. THE PANIC ALARM BUTTON IS ALSO INOPERATIVE IN CASE OF AN EMERGENCY. GM DEALERS SERVICE DEPARTMENT INFORMED ME THAT A TSB HAD BEEN ISSUED FOR THIS PROBLEM. *JB
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING 40 MPH, THE HEADLIGHTS FLICKERED ON AND OFF AND THEN REMAINED ILLUMINATED. THE DEALER HAS NOT MADE ANY REPAIRS ON THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 18,706.
I CANNOT SEE THE RECENTLY-POPULAR CLEAR TURN-SIGNAL LENS' WITH COLORED BULBS NEARLY AS WELL AS COLORED LENS. THIS HAS OFTEN CAUSED ME NEAR MISSES AS BOTH A DRIVER AND A PEDESTRIAN. MANY FANCY AFTER-MARKET LENS' ARE THE WORST, ESPECIALLY WHEN SUNLIGHT HITS THEM DIRECTLY. I BELIEVE MORE STUDY SHOULD BE DONE ON THE SAFETY OF THESE. *JB
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING 65 MPH DOWNHILL WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE AUTOMATICALLY ACCELERATED TO 85 MPH. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE MANUFACTURER ADVISED THE CONTACT TO READ THE OWNER'S MANUAL. THE CURRENT MILEAGE IS 5,300 AND FAILURE MILEAGE WAS 4,700. UPDATED 08/07/07. *JB
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING 45 MPH, THE CONTACT FELT THE BRAKE PEDAL PULSATE WHEN IT WAS DEPRESSED. THE DEALER STATED THAT THE ROTORS WERE WARPED AND THEY TURNED THE ROTORS DOWN, HOWEVER, THEY WERE NOT REPLACED. THE CURRENT MILEAGE IS 3,000 AND FAILURE MILEAGE WAS 2,000.
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT AT 5,000 MILES HIS GOODYEAR INTEGRITY (175/70R13) TIRES FAILED. HE NOTICED A BULGE IN THE SIDEWALL OF THE FRONT PASSENGER SIDE TIRE. THE FRONT TWO TIRES WERE REPLACED AND THE FRONT DRIVERS SIDE TIRE WAS USED AS A SPARE. TWO WEEKS LATER, THE SPARE HAD A BULGE IN THE SIDEWALL. THE DOT NUMBER AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE IS 5,807 AND FAILURE MILEAGE WAS 5,000.
2007 CHEVROLET IMPALA - 2 MAJOR SAFETY COMPLAINTS. FIRST, THE OUTSIDE MIRRORS WERE COMPLETELY INEFFECTIVE DUE TO THEIR SMALL SIZE AND SHAPE. SECONDLY, WHEN THE SUN CAME THROUGH THE FRONT WINDSHIELD AT ANY TIME OF THE DAY THE CHROME WORK AROUND THE GEAR SHIFT REFLECTED VERY BRIGHTLY IN THE DRIVER'S FACE, THUS EFFECTIVELY BLINDING THE DRIVER. THIS WAS A DESIGN DEFECT FROM THE FACTORY. *AK
ON CHEVROLET 2007 IMPALA LTZ PASSENGER AUTOMATIC AIRBAG SENSOR DOES NOT TURN AIR BAG CONTROL ON WHEN MY WIFE WHO WAS 5'4" TALL AND WEIGHED 92 LBS OCCUPIED THE SEAT. I HAD THE CAR EVALUATED BY CHEVROLET SERVICE DEPARTMENT, AND I WAS INFORMED THAT ALL SENSORS WERE WORKING ACCORDING TO DESIGN. THIS MEANT THAT THERE WAS NO WAY OF TURNING THE AIR BAG TO FUNCTION AS INTENDED SINCE THIS WAS A WEIGHT SENSITIVE CONTROL. I HAVE BEEN INFORMED BY CHEVROLET CUSTOMER SERVICE THAT THERE WAS NO FIX FOR THIS UNSAFE CONDITION. *AK
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE ATTEMPTING TO TURN THE VEHICLE AT 15 MPH THROUGH A PUDDLE OF WATER THE STEERING WHEEL LOCKED. THE VEHICLE WAS BROUGHT TO THE DEALER FOUR TIMES ,AND THE SERPENTINE BELT AND TENSIONER WERE REPLACED. THE VEHICLE WAS PLACED ON A DIAGNOSTIC MACHINE ON SEVERAL OCCASIONS, BUT THE CAUSE OF FAILURE COULD NOT BE DETERMINED. THE CURRENT MILEAGE 5,600, AND FAILURE MILEAGE WAS 3,200. *AK THE DEALER STATED HAD TO PERFORM ELECTRICAL DIAGNOSTIC AND VERIFIED AIR BAG LIGHT ON AND TIRE MONITOR SYSTEM WAS ON, THE DEALER REPAIRED BOTH DEFECTS. THE CONSUMER STATED WANTS TO BE EITHER REIMBURSED FOR REPAIRS AND OR NEW VEHICLE AND OR BE REPLACED. THE AIR BAG LIGHT ILLUMINATED AND THERE WAS ALSO A PORLBME WITH THE POWER STEERING LOCKING UP. UPDATED 05/22/07*TR
DRIVING ON HIGHWAY CHECK ENGINE LIGHT CAME ON REDUCED POWER LIGHT CAME ON, FEW SECONDS LATER ENGINE STALLED. PULLED TO SIDE OF ROAD, CALLED ON STAR SVC ADVISOR PERFORMED ONBOARD DIAGNOSTIC TEST, RESULTS INDICATED FAILURE IN THROTTLE SYSTEM/TRACTION CONTROL SYSTEM. ADVISOR ATTEMPTED FIELD REPAIR CYCLING IGNITION SWITCH 3 TIMES AND I ATTEMPTED TO START ENGINE. IT WOULD NOT START. BURNING SMELL COMING FROM VEHICLE, OPENED HOOD- AIR BOX SMOKING. INFORMED ON STAR I AM DISCONNECTING BATTERY. ON STAR ADVISOR CALL ON MY CELL PHONE, AND TOLD ME TOW TRUCK WAS COMING. WHILE AWAITING TOW TRUCK SMOKE BECAME MORE INTENSE FROM AIR FILTER. OPENED THE AIR BOX AND FOUND MASS AIR FLOW CENTER BURNING. REMOVED AIR FILTER AND DISCOUNTED DUCT WORK TO PREVENT FIRE FROM SPREADING. VEHICLE WAS TOWED TO LOCAL DEALERSHIP. SERVICE DEPT. WAS CLOSED AND SALESMAN OPEN SHOP TO ALLOW CAR TO BE STORED INSIDE. EXCHANGED PHONE NUMBERS. RECEIVED CALL 4/2/07 AND WAS ADVISED FOREIGN OBJECT (POSSIBLY A CIGARETTE) WAS INGESTED INTO FILTER WHICH CAUSED FIRE. AT THE SUGGESTION OF THE SERVICE MANAGER I CONTACTED MY INSURANCE AGENT SINCE I WAS TOLD THIS WAS NOT A WARRANTY ISSUE. AFTER INSPECTION BY MY INSURANCE CO. WHO CONSULTED WITH A FIRE INVESTIGATION/ADJUSTER, IN HIS EXPERT OPINION, THE FIRE BEGAN AT THE MASS AIR FLOW SENSOR AND WORKED IT'S WAY OUT. THE INVESTIGATOR FEELS IT IS IMPOSSIBLE FOR A CIGARETTE TO BE THROWN FROM A MOVING VEHICLE, REMAIN LIT, AND WORKS IT'S WAY UP A 2.5" OPENING INSIDE A FENDER OF A MOVING C
2007 CHEVROLET IMPALA CUSTOMER STATES THAT THE SIDE VIEW MIRRORS ARE TO SMALL ON THE 2007 THAT MAKES THIS CAR A SAFETY ISSUE GM HAS OFFER NO HELP**CC *JB
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA LT. THE TURN SIGNAL WAS SILENT WHEN ENGAGED. THE CONTACT'S EYES MUST BE TAKEN OFF THE ROAD IN ORDER TO VIEW THE DASHBOARD. THEREFORE, THE CONTACT FELT THIS WAS A SAFETY ISSUE. THE DEALER STATED THE VEHICLE WAS DESIGNED THIS WAY AND THE ISSUE CANNOT BE RESOLVED. THE CURRENT AND FAILURE MILEAGE WERE 800.*AK THE CONSUMER COULD NOT HEAR THE SOUND COMING FROM THE TURN SIGNAL SWITCH. UPDATED 04/12/07. *JB
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA LTZ. WHILE DRIVING 65 MPH DOWN A HILL THE CONTACT ENGAGED THE BRAKES TO DECREASE THE SPEED AND THE VEHICLE BEGAN VIBRATING. THE SERVICE MECHANIC INFORMED HIM THAT THERE WAS A GROOVING PROBLEM IN THE ROTORS. THE DEALER INSTALLED NEW ROTORS DUE TO THE WARRANTY. THE DEALER GAVE THE CONTACT A 2007 CHEVROLET IMPALA LOANER VEHICLE THAT HAD THE SAME FAILURE. THE FAILURE MILEAGE WAS 8,000. THE CURRENT MILEAGE WAS 8,100. *AK THE CONSUMER STATES FRONT BRAKES FIXED, VEHICLE SEEMS TO OPERATE CORRECTLY AT THIS TIME. UPDATE 4/23/07*TR
TL* - THE CONTACT OWNS A 2007 CHEVROLET IMPALA LT, 3.9 L, V6, 4 DOOR. THE CUP HOLDER WAS NOT MADE PROPERLY WHICH COULD CAUSE SPILLAGE OF COLD/HOT ON A PERSON. THE MANUFACTURER STATED THAT THE CONTACT COULD NOT SPEAK TO THE ENGINEER THAT DESIGNED THE CUP HOLDER. HE THOUGHT ITS WAS POSSIBLE THAT THEY MAY HAVE MADE A MISTAKE. THIS WAS A SAFETY PROBLEM ,AND HE EXPERIENCED THAT PROBLEM WITH A LIQUID SPILLING ON HIM. THE CURRENT AND FAILURE MILEAGE WAS 950. THE INCIDENT OCCURRED WHEN THE CONTACT WAS DRIVING AT 20 MPH AND MAKING A TURN. *AK
TL* - THE CONTACT HAS A 2007 CHEVROLET IMPALA WITH AN ODOMETER READING OF 3800 MILES AND HIS BREAK LINKAGE FAILED. ON 1-11-07 THE CONTACT WAS DRIVING AT 45 MPH, UNDER DRY CONDITIONS, WHEN ANOTHER VEHICLE PULLED OUT IN FRONT OF HIM. WHEN HE APPLIED THE BREAKS THEY FAILED AND WOULD NOT STOP THE VEHICLE. THE CONTACT STATED THAT THE AIR BAGS DID DEPLOY, BUT HE STILL WAS INJURED. THE CONTACT STATED THAT AFTER HE HIT THE VEHICLE THE CAR KEEP GOING AND AS HE CONTINUED TO APPLY THE BREAKS THE CAR WOULD NOT STOP UNTIL HE USED THE EMERGENCY BREAK. THE POLICE CAME TO THE SEEN AND MADE A REPORT AND THE CONTACT TOLD THE TOW TRUCK DRIVER WHAT HAPPENED, HE LOOKED AT THE VEHICLE AND TOLD HIM THAT THE BREAK PEDAL LINKAGE WAS DISCONNECTED.
I HAVE A 2007 CHEVY IMPALA WITH 7800 MILES ON IT. IN JANUARY, MY SERVICE TPMS WARNING LIGHT CAME ON IN MY DASH. IT WOULD GO OFF AFTER A FEW MINUTES. I ALSO NOTICED AT THE SAME TIME THAT MY REMOTE KEYLESS ENTRY AND REMOTE START DID NOT WORK MORE THAN 10 FEET AWAY FROM THE VEHICLE. I TOOK THE CAR TO A LOCAL DEALERSHIP (GRAFF CHEVROLET) AND THEY INFORMED ME OF AN ANTENNA THAT NEEDED TO BE REPLACED. I WAS TOLD THAT THE PART WAS UNAVAILABLE FOR AN UNDETERMINED AMOUNT OF TIME. THE DEALERSHIP WOULD NOT CHECK TO SEE IF THE TMPS SENSOR IN THE LEFT REAR TIRE WAS DEFECTIVE LIKE I ASKED THEM TO. THEY SAID THE NEW UNRELEASED PART SHOULD SOLVE THE PROBLEM, BUT THEY DON'T KNOW FOR SURE. THE LEFT REAR SENSOR WOULD ALWAYS TRIGGER THE WARNING LIGHT, BUT THE TIRE IS PROPERLY INFLATED. NOT BEING ABLE TO FIX THE PROBLEM IS MAKING ME THINK THAT I HAVE A FLAT TIRE ON MY CAR EVERY TIME THE LIGHT GOES ON. *NM
THE BRAKE LINKAGE ON MY 2007 CHEVY IMPALA DISCONNECTED I RAN INTO THE BACK OF A DUMP TRUCK BECAUSE I HAD NO BRAKES. *NM
TL* - THE CONTACT HAS A 2007 CHEVROLET IMPALA WITH AN ODOMETER READING OF 3800 MILES AND HAS HAD COMPUTER FAILURES. THE CONTACT STATED THAT THE TIRE PRESSURE MONITOR DOSE NOT WORK, AND THE AIR BAG LIGHT CONTINUALLY STAYS ON. THE CONTACT TOOK THE CAR TO THE DEALER (GRAFF CHEVROLET ) THEY TOLD HIM THAT THE TIRE PRESSURE MONITOR ON OVER HALF OF THEIR NEW IMPALAS DON'T WORK PROPERLY; AND THAT THEY DID NOT KNOW WHY THE AIR BAG SYSTEM LOST ITS CODING, BUT THEY DID REINSTALL A NEW CODE.
DT*: THE CONTACT STATED THE TIRE PRESSURE MONITOR DID NOT WORK PROPERLY. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO DETERMINED THAT THE COAX ANTENNA NEEDED TO BE REPLACED. UPDATED 12/28/2006 - THE CONSUMER WAS TOLD THAT THE PART WOULD NOT BE AVAILABLE UNTIL 1/07. THE REMOTE START AND REMOTE DOOR LOCKS FAIL INTERMITTENTLY. THE RADIO WOULD TURN OFF PERIODICALLY. THE HIGH BEAMS FLICKERED. *NM
1) NEW 2007 CHEVY IMPALA PICKED UP 12/4/2006 WITH 6 MILES ON IT. HEATER WORKED WHEN PICKED UP. 2) DROVE CAR 12/5/2006 ABOUT 30 MILES AND HEATER DID NOT WORK ON FREEWAY NOR DID FAN, VENTS, AC, OR HEAT. 3) PROBLEM NOT RESOLVED YET. THE NEXT TIME I STARTED THE CAR AFTER MY 30 MILE TRIP THE HEATER CAME ON WHEN THE IGNITION WAS STARTED AND THE PROBLEM HAS NOT BEEN SEEN AGAIN. I DROPPED IT AT A CHEVY DEALER TO EVALUATE. *JB
SOMETHING IN THE BRAKING SYSTEM...4TH TIME AT SHOP...STILL NOT FIXED. *JB
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2007 Chevrolet Impala → · Every Impala year → · How the figures are calculated →