VEHICLE WAS INVOLVED IN A FATAL CRASH. IMPACT WAS MADE WITH A UTILITY POLE WITH THE FRONT OF THE VEHICLE AND AN EARTH EMBANKMENT. THE VEHICLE THEN FLIPPED OVER END FOR END. THE AIRBAGS OF THE VEHICLE FAILED TO DEPLOY. CONTACT WAS MADE WITH GENERAL MOTORS WHO DECLINED TO EXAMINE THE VEHICLE. *TR
2007 Chevrolet Impala complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
ALL FOUR WINDOWS ON MY 2007 CHEVY IMPALA, IS GETTING BADLY SCRATCHED DUE TO THE GUIDES IT ROLLS ON OR STRIPPING INSIDE WINDOW,, LOOKS LIKE A DEFECT,, I BOUGHT THIS CAR ON DECEMBER 13 OF 2009,, AND I WOULD ALSO LIKE TO KNOW OF ANY RECALLS ON THIS VEHICLE,, AS I AM THE SECOND OWNER. *TR
TL*THE CONTACT OWNS 2007 CHEVROLET IMPALA LS. SHE STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AT VARIOUS SPEEDS. THE CHECK ENGINE LIGHT ILLUMINATED. HER INDEPENDENT MECHANIC REPLACED THE CAM SHAFT SENSOR WHICH CORRECTED THE FAILURE BRIEFLY, HOWEVER THE FAILURE PERSISTED. SHE WAS UNAWARE IF THERE WERE ANY RECALLS ON HER VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 56,000.
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA LS. THE CONTACT WAS HIT IN THE REAR AND PUSHED INTO THE REAR OF ANOTHER VEHICLE. TWO OF THE DRIVERS SUSTAINED INJURIES. THE VEHICLE WAS NOT IN MOTION WHEN THE CRASH OCCURRED. THE FRONT AND SIDE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 103,000.
TL*THE CONTACT OWNS A 2007 CHEVY IMPALA. HE STATED THAT WHEN SNOW AND ICE ARE ON THE ROAD THE REAR END OF THE VEHICLE WOULD SLIDE "VERY DANGEROUSLY". WHILE DRIVING AT SPEEDS OF LESS THAN 30 MPH, THE REAR END OF THE VEHICLE WOULD SWING OUTWARD WHENEVER HE WOULD DRIVE OVER A SHEET OF ICE, SNOW OR DURING INCLEMENT WEATHER CONDITIONS. THE DEALER STATED THAT THE TIRES NEEDED TO BE ALIGNED AND ROTATED. NO REPAIRS WERE MADE TO DATE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 104,000.
CAR IS TERRIBLE ON ICE,VERY UNSAFE UNDER ANY ADVERSE CONDITIONS. *TR
TRANSMISSION "SLIPS" THEN ENGAGES HARD. HAS PROGRESSIVELY GOTTEN WORSE. HAD TRANSMISSION SERVICE JUST ABOUT A YEAR AGO, FLUID HAS BEEN CLEAN AND FULL. I WAS MAKING A RIGHT HAND TURN AND STARTED TO GO BUT THE CAR WOULD BARELY PICK UP SPEED, THE ENGINE REVVED THEN AFTER ABOUT 3 SECONDS IT JERKED HARD AND RESUMED ACCELERATION. MY LOCAL DEALER AND GM THEMSELVES FLAT-OUT LIES ABOUT THE ISSUES WITH THIS CAR (HAS HAD ALL THE COMMON THINGS, TIRE WEAR, BAD ROTORS, MOTOR MOUNTS, WINDOW SCREECHING, STEERING NOISES, REMOTE ENTRY, YOU KNOW, TYPICAL IMPALA) SO UNLIKELY IT WILL GO TO DEALER FOR DIAGNOSIS. THEY WILL LIKELY SAY IT'S DUE TO POSITION OF THE MOON AND DIRECTION OF THE WIND. JUST HOPE THIS DOES NOT CAUSE ACCIDENT BEFORE I CAN DITCH THIS CAR OR NHTSA GETS ON GM'S CASE FOR THESE DEFECT RIDDEN CARS! *TR
EXCESSIVE TIRE WARE ON REAR TIRES---NOTICED THERE WAS A PROBLEM AT 22,000 MILE'S AT 27,000 MILES CAR WOULD NOT HOLD THE ROAD .IN THE DEAD OF SUMMER CAR DROVE LIKE YOU WERE ON A LAKE OF ICE( 2007 CHEVY SS IMPALA)TALKED TO DEALERS THEY SAID NOT A REPORTED PROBLEM FOUND OUT LATER THAT WAS '!@#$%. ITS A SUSP PROBLEM .SO MUCH SO THERE IS AN AFTER MARKET KIT TO CORRECT PROBLEM HAD TO TAKE CAR TO TIRE DEALER WHERE THEY CORRECTED PROBLEM. REPORTED PROBLEM TO G.M. AND GOT MORE '!@#$%. *TR
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHEN DRIVING APPROXIMATELY 30 MPH AND TURNING THE STEERING COLUMN HE HEARDS A LOUD NOISE. ALSO THE COMPUTER WAS NOT READING THE TIRE PRESSURE OF THE TIRE ON THE REAR PASSENGER SIDE. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER FOR INSPECTION. THE FAILURE MILEAGE WAS 27,000.
ON DECEMBER 24, 2009, AFTER PARKING MY 30 MONTH OLD 2007 CHEVROLET IMPALA LTZ ON LEVEL GROUND AT 6:30AM IN THE MORNING AND MINUS 13 DEGREES FAHRENHEIT, I ATTENDED MY MORNING WORKOUT FOR 1 HOUR. ON RETURN AND AFTER SUCCESSFULLY STARTING THE CAR I FOUND THE STICK SHIFT ACCESS BUTTON COULD NOT BE PUSHED, DESPITE FOLLOWING THE RECOMMENDED PROCEDURES, AND THE CAR WAS STUCK IN PARK. IT WAS TOWED TO THE LOCAL GM DEALER FOR $100. AFTER SIX DAYS AND $150 IN EXPENSES FOR ANOTHER CAR THE GM DEALER REPORTED THAT THE PROBLEM WAS A "BROKEN GROUND WIRE" IN THE "SHIFT LOCK SOLENOID CONNECTOR" [INSIDE THE CENTRE CONSOLE WHERE THE SHIFT LEVER IS LOCATED]. THE COST OF REPAIR WAS $137. MY INTERNET RESEARCH SHOWS THIS PROBLEM OCCURS OFTEN IN CHEVROLET IMPALAS, WHICH SUGGESTS THAT THE PROBLEM IS IN THE DESIGN AND MANUFACTURE OF THE VEHICLE. THIS PROBLEM COULD BE LIFE THREATENING IF THE PROBLEM OCCURS IN A REMOTE AREA AT THIS TEMPERATURE. I THOUGHT THIS WAS A POWER TRAIN PROBLEM SINCE THE PART ALLOWS THE TRANSMISSION TO ENGAGE, AND THEREFORE SHOULD BE COVERED UNDER WARRANTY. GM CLAIMS IT IS NOT PART OF THE POWER TRAIN. MY COMPLAINT IS THAT THE PROBLEM COULD BE LIFE THREATENING, IS A DEFECT IN DESIGN AND MANUFACTURE, AND THAT THE PROBLEM IS A POWER TRAIN PROBLEM AND THEREFORE SHOULD BE COVERED UNDER WARRANTY. *TR
I HIT A 6 INCH CURB AT APPROXIMATELY 30 MPH. WHEN THE CAR HIT THE CURB THE STEERING KNUCKLE BROKE CAUSING THE LEFT FRONT TIRE ASSEMBLY TO COME OFF THE CAR RENDERING ME IN NO CONTROL OF THE VEHICLE. I PERSONALLY FEEL THIS BROKE TOO EASY AND SHOULD HAVE BEEN ABLE TO WITHSTAND THE IMPACT OF A 6 INCH CURB. IF THE KNUCKLE WOULD NOT HAVE BROKE I WOULD HAVE BEEN ABLE TO STAY IN CONTROL OF THE CAR AND NOT HAVE CAUSED AS MUCH DAMAGE THAT DID OCCUR FROM THE TIRE COMING OFF THE VEHICLE. THIS SITUATION COULD PUT PEOPLE'S LIVES IN DANGER AS SUCH A SMALL IMPACT CAUSES THE WHEEL TO COME OFF TAKING CONTROL AWAY FROM THE DRIVER. *TR
INTERMEDIATE SHAFT IN STEERING SHAFT FAILED. IT CAUSED A CLUNKING OR KNOCKING FEEL AND SOUND. CHEVY DEALER SAID IT WAS A "CHRONIC PROBLEM" WITH THE IMPALA. FIXED UNDER WARRANTY. OTHERWISE IT WOULD HAVE COST ABOUT $300.00. ALSO ROTORS IN FRONT WARPED PREMATURELY. ANOTHER "KNOWN PROBLEM". POWER STEERING UNIT OR SERPENTINE BELT SQUEALS. CHEVY DEALER SAID IT'S" NORMAL" ? *TR
I PURCHASED EAGLE F1 (235/50ZR18) TIRES FROM THE CORPORATE GOODYEAR STORE IN RICHMOND, VIRGINIA ON APRIL 3, 2008. IN LESS THAN ONE YEAR, FOUR TIRES WERE REPLACED DUE TO CUPPING. I RESEARCHED THE INTERNET AND DISCOVERED OTHER COMPLAINTS ABOUT EAGLE F1 CUPPING ISSUES. NOW, TWO ADDITIONAL EAGLE F1 TIRES HAVE CUPPED. I HAVE PAID A PRORATED COST FOR FOUR ADDITIONAL TIRES, NOW TWO ADDITIONAL TIRES HAVE CUPPED. I DISCOVERED CUSTOMERS WHO PURCHASED GOODYEAR EAGLE F1 TIRES FROM TIRE RACK RECEIVED FOUR NEW TIRES AT NO COST PLUS A $100 PER TIRE PAYMENT TO OFFSET TIRE MOUNTING, FREIGHT AND BALANCING. TO DATE, I HAVE SPENT $1,995.99 FOR EIGHT EAGLE F1 TIRES WITH CUPPING ISSUES. GOODYEAR OFFERED TO REPLACE THE FOUR EAGLE F1S CURRENTLY ON MY CAR WITH FOUR NON EAGLE F1 TIRES FOR $722.00. GOODYEAR DENIES A TIRE RECALL. THE MANAGER INDICATED THE EAGLE F1S AS ONE OF GOODYEARS BEST TIRES, HOWEVER, THEY ARE NO LONGER ON DISPLAY IN HIS STORE. GOODYEAR HAS YET TO OFFER ADEQUATE COMPENSATION BASED ON THAT RECEIVED BY CUSTOMERS OF TIRE RACK, WHICH IS NOT A GOODYEAR CORPORATE STORE. *TR
I AM NOW BUYING THE 3RD SET OF REAR TIRES IN LESS THAN A YEAR. THE INSIDE TREAD WEARS DOWN TO THE WIRES EVERY 13-16,000 MILES. THE VIN ON MY CAR FALLS WITHIN THE VIN'S LISTED ON GM TSB 8032, HOWEVER THIS CAR IS NOT A POLICE CAR. GM STATES THAT I MUST BE HITTING A POTHOLE CAUSING ALIGNMENT PROBLEMS. I MUST BE HITTING THE SAME POTHOLE AT THE SAME MILEAGE ALL 3 TIMES AND IT ONLY AFFECTS THE REAR TIRES. THERE IS EXTENSIVE ANECDOTAL REFERENCES TO THIS PROBLEM ON NUMEROUS CAR COMPLAINT WEBSITES, INCLUDING NHTSA. SOMEONE IS GOING TO GET SERIOUSLY HURT IF GM IS ALLOWED TO IGNORE THIS PROBLEM. GM'S ONLY SOLUTION IS TO SELL ME ALIGNMENTS AND TIRES SINCE IT IS "MY FAULT" AND EVEN THOUGH THE PROBLEM IS IDENTICAL TO THE ISSUE NOTED BY GM IN TSB 8032, IT CAN'T POSSIBLY BE RELATED SINCE THE OTHER IDENTICAL PROBLEM ONLY HAPPENS ON POLICE AND GOVERNMENT CARS TO WHICH GM SELLS A LOT OF CARS. THE EVERYDAY INDIVIDUAL DOES NOT HAVE THE COMPLAINING POWER OF A LARGE BULK PURCHASER. *TR
CONSUMER'S 2007 CHEVY IMPALA HAS MANY ISSUES WITH BATTERY, MOTOR MOUNT, AIR CONDITIONING AND HEATING. ELECTRONIC COMPONENT. *NJ THE CD CHANGER AND DRIVER SIDE SEAT MOTOR FAILED AS WELL. *JB
I OWN A 2007 CHEVROLET IMPALA LS. FOR SOME REASON, THERE IS A CLUNK/KNOCK IN WHEN I STEER TO THE RIGHT. AT TIMES IT HAS A TENDENCY TO LOCK UP. ALSO, THERE IS A STRONG VIBRATION THAT OCCURS WHEN I AM DOING 35 MPH OR FASTER. I DO NOT FEEL SAFE. *TR
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. HE STATED THAT WHEN APPLYING PRESSURE TO THE BRAKE PEDAL, THE VEHICLE BEGAN TO SHAKE. THE DEALER REPLACED THE ROTORS TWICE WITHIN 10,000 MILES. NONE OF THE REPAIRS HAVE REMEDIED THE FAILURE AND THE BRAKES ARE NOT FUNCTIONING PROPERLY. THE FAILURE MILEAGE WAS 19500 AND THE CURRENT MILEAGE WAS 36335. UPDATED 10/20/09 *CN THE CONSUMER STATED THE FRONT AND REAR ROTORS WERE WARPED. UPDATED 10/22/09.*JB
I BOUGHT A NEW 2007 CHEVY IMPALA IN MAY 2007. HAD TO HAVE NEW TIRES IN NOVEMBER 2008 AT 14500 MILES, THEY WERE WEARING ON THE INSIDE OF THE REAR TIRES AFTER WE ROTATED THE TIRES THE FRONT PUT ON THE BACK THEY WORE ON THE INSIDE ALSO. THE WOULD ONLY PUT TIRES ON AND WE HAD TO PAY FOR TWO TIRES. HAD ALIGNMENTS, DID NOT HELP. CAN'T GET ANYTHING DONE ABOUT THIS. IT IS IN THE SUSPENSION OR SOMETHING IN THE REAR. THEY ARE WEARING AGAIN AT 22, 000 MILES. I DON'T UNDERSTAND WHY THEY CAN NOT FIX MY CAR IT IS STILL UNDER WARRANTY. THEY CAN OFFER THE 60 MONTH RETURN ON THEIR VEHICLES IF YOU DO NOT LIKE IT NOW, BUT CANNOT HONOR WHAT IS WRONG WITH MY CAR. THIS IS WRONG. YOU SHOULD MAKE THEM FIX ALL THE CARS WITH THIS PROBLEM. THE CONSUMER IS SUPPOSE TO BE PART OWNER IN THE CAR BUSINESS BUT IT STILL DOES NOT MAKE ANY DIFFERENCE. LET THEM GO UNDER, THEY ARE NOT WORTH ANYTHING ANYWAYS. USED TO BE A GOOD CAR COMPANY. WE HAVE OWNED A LOT OF THEIR CARS, BUT NO MORE. IF I EVER CAN AFFORD TO TRADE AGAIN IT WILL NOT BE A GM PRODUCT. THE CONSUMER MEANS NOTHING TO THEM ANYMORE. *TR
THE TIRES ON MY 2007 CHEVY IMPALA WEAR ON THE INSIDE AND NOT ON THE CENTER OR OUTSIDE. *TR
TIRES WEARING ON INSIDE TREAD OF ALL FOUR TIRES. *TR
BACK END OF 2007 CHEVY IMPALA SLIPS ON WATER AND SNOW, FEELS LIKE I'M ON AN ICE RINK. NEVER FELT THIS IN THE 32 YEARS DRIVING CARS. THE TIRES WEAR ON THE INSIDE AND CAMBER LOOKS WAY OFF. *TR
ALL 4 WHEELS ARE OUT OF ALIGNMENT CAUSING EXCESSIVE WEAR ON THE INSIDE OF ALL 4 TIRES. I BOUGHT THE VEHICLE 2 YEARS AGO AND IT HAD ONLY 14000 MILES. I BELIEVE IT WAS A RENTAL VEHICLE. I NOW HAVE TO REPLACE ALL 4 TIRES AND GET A 4 WHEEL ALIGNMENT DONE. I BELIEVE THE PROBLEM WAS CAUSED BY THE ORIGINAL MANUFACTURER (POOR QUALITY CONTROL). THE DEALER SAID IT WAS CAUSED BY THE BRAND OF TIRE ON THE VEHICLE WHICH IS NONSENSE. *TR
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA WHICH WAS PURCHASED IN 2007. THERE WAS A NOISE IN THE STEERING SHAFT WHEN SHE MADE RIGHT AND LEFT TURNS. DURING A ROUTINE OIL CHANGE, THE MECHANIC DISCOVERED THAT THERE WAS A DEFAULT IN THE STEERING SHAFT AND ADVISED HER THAT UNLESS THE VEHICLE WAS REPAIRED IMMEDIATELY, THE STEERING WHEEL WOULD LOCK. THE MANUFACTURER WAS NOTIFIED. NHTSA CAMPAIGN ID NUMBER: 09E005000 WAS FOR AN AFTER MARKET STEERING SHAFT WHICH WAS NOT APPLICABLE TO HER VEHICLE. NO REPAIRS HAD BEEN MADE TO DATE TO CORRECT THE STEERING FAILURE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 72,000.
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA WHICH WAS PURCHASED IN 2007. THERE WAS A NOISE IN THE STEERING SHAFT WHEN SHE MADE RIGHT AND LEFT TURNS. DURING A ROUTINE OIL CHANGE, THE MECHANIC DISCOVERED THAT THERE WAS A DEFAULT IN THE STEERING SHAFT AND ADVISED HER THAT UNLESS THE VEHICLE WAS REPAIRED IMMEDIATELY, THE STEERING WHEEL WOULD LOCK. THE MANUFACTURER WAS NOTIFIED. NHTSA CAMPAIGN ID NUMBER: 09E005000 WAS FOR AN AFTER MARKET STEERING SHAFT WHICH WAS NOT APPLICABLE TO HER VEHICLE. NO REPAIRS HAD BEEN MADE TO DATE TO CORRECT THE STEERING FAILURE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 72,000.
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHENEVER THE CONTACT APPLIES THE BRAKES WHILE DRIVING DOWNHILL, SHE HEARS A THUMPING SOUND. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE ROTORS NEEDED TO BE REPLACED. THE FAILURE STILL PERSISTS. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 29,000. UPDATED 10/13/09. *LJ UPDATED 10/15/09.
INTERMEDIATE STEERING SHAFT. YOU CAN FEEL & HEAR THE CLUNKING/VIBRATION IN THE STEERING. I CAN ONLY IMAGINE THAT THIS WILL EVENTUALLY RESULT IN A SAFETY ISSUE. *TR
THE REAR TIRES ARE WEARING TERRIBLY ON THE INSIDE. SIGNIFICANTLY MORE SO THAN ANY OTHER PART OF THE TIRES. I HAD A REAR END ALIGNMENT DONE ON THE CAR, AND IT WAS NO HELP AT ALL. I THEN REPLACED THE TIRES AT 40,000 MILES AND THE SAME THING IS HAPPENING. AFTER RESEARCHING, I FOUND THAT MANY POLICE IMPALA'S HAVE THIS ISSUE, BUT MINE IS HAVING THE EXACT SAME PROBLEM. *TR
2008 & 2007 CHEVROLET IMPALAS. WE PURCHASED A 2007 IMPALA FROM CHARLES CHEVROLET-COLOMA, WISCONSIN IN JUNE OF 2008. IT HAD 17,000 MILES ON IT AND THE REMAINING NEW CAR WARRANTY, WE WERE TOLD. RIGHT AWAY WHEN WE GOT IT WE DIDN'T THINK IT RODE GOOD. WE TOOK IT ON VACATION IN OCTOBER AND IT STARTED TO VIBRATE VERY BAD. MY HUSBAND COMMENTED THAT WHEN WE GET BACK WE NEED TO TAKE IT IN. WE TOOK IN IT IN OCTOBER OF 2008. WE WERE TOLD THAT THE TIRES ON THE BACK OF THE VEHICLE WERE HANGING ON THREADS. THE DEALER DID REPLACE THE TIRES. AT THAT TIME WE THOUGHT WELL MAYBE A BAD SET OF TIRES. AT THAT TIME THE DEALER DID NOT BALANCE OR LINE UP THE TIRES. (WHICH THEY SHOULD HAVE) WE HAVE BEEN WATCHING THE TIRES AND NOW AT 35,000.00 MILES THE VEHICLE NEEDS NEW TIRES AGAIN. IT RIDES REALLY BAD AGAIN. WE TOOK IT IN AGAIN AND FIRST THE DEALER, LINES IT UP, IT STILL DID NOT RIDE GOOD, THEN THEY BALANCED THE FRONT TIRES (NOT THE BACK AND I DON'T KNOW WHY??) I GUESS BECAUSE THEY ARE DOING THIS AT THEIR COST AND DON'T WANT TO DO ANYTHING MORE THAN THEY HAVE TO. IT STILL DOES NOT RIDE WELL. I WORK IN A BANK AND AFTER TALKING TO ANOTHER PERSON THEY HAVE PUT 3 SETS OF TIRES ON THEIRS IN 60,000 MILES. ANOTHER PERSON HAS 35,000 MILES ON THEIR BRAND NEW 2008 AND THEY NEED NEW TIRES. AFTER BRINGING THIS TO THE ATTENTION OF THE DEALER THEY SAID THEY HAVE HAD NUMEROUS CARS IN WITH THIS PROBLEM. THEY WILL NOT DO ANYTHING ELSE FOR US. I CONTACTED GENERAL MOTORS AND THEY ALSO WILL NOT DO ANYTHING. THIS VEHICLE
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING 15 MPH, THE VEHICLE SUDDENLY STALLED AND WOULD NOT RESTART FOR AT LEAST 15 MINUTES. AFTERWARDS, THE CONTACT HAD TO RESTART THE ENGINE TO SEE IF THE VEHICLE WAS WORKING PROPERLY. THE VEHICLE WAS TAKEN TO A MECHANIC SEVERAL TIMES, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE DEALER STATED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE CONTACT BELIEVES THAT THIS IS A MANUFACTURER DEFECT AND THEY SHOULD BE RESPONSIBLE FOR THE REPAIRS. THE FAILURE MILEAGE WAS 77,000 AND CURRENT MILEAGE WAS 80,000.
AT RANDOM TIMES, STARTING FROM A STOP, MY 2007 CHEVY IMPALA LTZ CAR WILL SLOWLY ENGAGE 1ST GEAR AND THEN SUDDENLY ENGAGE WITH A STRONG JERK. ON SEVERAL OCCASIONS THIS OCCURRED WHEN PULLING OUT INTO TRAFFIC, STARTING AT A TRAFFIC LIGHT ON A WET ROAD, AND PULLING UP SLIGHT INCLINED DRIVEWAY INTO GARAGE. SEVERAL OF THESE TIMES I'VE LOST CONTROL BRIEFLY FROM MOVEMENT OF THE STEERING WHEEL, DUE TO THE UNEXPECTED POWER OF THE TRANSMISSION ENGAGING AND JERKING. THE DEALER HAS MADE MULTIPLE UNSUCCESSFUL ATTEMPTS AT REPAIRS THROUGHOUT 2008 UNTIL NOW. FROM READING ALL THE OWNER DISCUSSIONS AT EDMUNDS.COM I SEE THIS IS A COMMON PROBLEM AND A SAFETY ISSUE FOR ME. *TR
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT NOTICED THAT THE REAR WHEELS HAD EXCESSIVE TREAD WEAR. HE TOOK THE VEHICLE TO THE DEALER ON NUMEROUS OCCASIONS AND THEY REPLACED THREE REAR SETS OF TIRES AND PERFORMED THREE ALIGNMENTS. HE CALLED THE MANUFACTURER IN REFERENCE TO TSB NUMBERS 10026504 AND 10026484 (WHEELS) AND WAS INFORMED THAT THEY WOULD ONLY REPLACE THE COMPONENT ON THE POLICE AND STATE VEHICLES. THE TIRE INFORMATION WAS UNKNOWN. THE FAILURE MILEAGE WAS 23,000 AND CURRENT MILEAGE WAS 26,000.
WHILE DRIVING, THERE IS AN ELECTRICAL ISSUE WHERE THE DASH LIGHTS AND HEADLIGHT WILL FLICKER. ON A FEW OCCASIONS, THE INSTRUMENT DISPLAY WOULD ACTUALLY GO OUT FOR A SECOND, AND AT THE SAME TIME THE HEADLIGHTS WOULD DIM TO THE POINT WHERE IT IS NOT SAFE TO DRIVE AT NIGHT. THIS IS AN INTERMITTENT PROBLEM NOTED AT ALL SPEEDS, AND IS A DISTRACTION TO THE DRIVER, ONCOMING TRAFFIC, AND TRAFFIC BEING FOLLOWED! A CHEVY DEALER ACKNOWLEDGE THE PROBLEM AND IDENTIFIED IT IN TECHNICAL SERVICE BULLETIN #07-08-42-008; HOWEVER THIS IS MORE OF A SAFETY CONCERN (ESPECIALLY FOR NIGHT DRIVING) THAN AN INCONVENIENCE! *TR
OWN 2007 CHEVY IMPALA. BESIDES OTHER PROBLEMS, OUR FRONT PASSENGER WINDOW STARTED MAKING A BAD SCREECHING NOISE ABOUT MIDWAY DOWN. WE TOOK BACK TO DEALERSHIP AND THEY LOOKED AT IT, SAID IT WAS JUST DIRTY! CONTINUED ON, ANOTHER YEAR PASSES, STILL MAKING NOISE FINALLY I MAKE MY HUSBAND TAKE IT TO THEM AND TO FIX IT. THEY DID NOT TELL US WHAT THE PROBLEM WAS, BUT MUST OF DONE SOMETHING CAUSE IT HASN'T MADE THE NOISE SINCE. WE TOOK IT IN FOR OTHER PROBLEMS AT THAT TIME AS WELL. HOWEVER, IT HAS SCRATCHES ON THE WINDOW FROM WHERE IT WAS PUTTING PRESSURE FROM WHATEVER THAT NOISE CAME FROM, EITHER OFF TRACK OR WHATEVER, IT SCRATCHED THE WINDOW PERMANENTLY. *TR
WE PURCHASED OUR 2007 CHEVY IMPALA BRAND NEW JANUARY 07. SINCE THEN WITHIN A YEAR WE HAVE ALREADY REPLACED 2 TIRES THAT WERE BARE ON THE OUTSIDE PART OF THE TIRE. THE TIRE MONITOR SERVICE ALWAYS POPS ON THE DISPLAY SAYING TIRE PRESSURE OFF ALMOST DAILY. WE'VE TAKEN IT BACK TO OUR CHEVY DEALERSHIP ON SEVERAL OCCASIONS FOR THEM TO CHECK. THEY HAVE RE-SET THIS MONITORING THING SEVERAL TIMES, RE-ALIGNED THE CAR, REPLACED 2 TIRES (AT OUR EXPENSE). RIGHT AFTER THIS LAST TIME WE TOOK IT IN, THE NEXT DAY THE WARNING POPPED UP SAYING RIGHT REAR TIRE PRESSURE WAS AT 58!, I THOUGHT MY TIRE WAS GOING TO BLOW UP. PARKED IT TO GO INTO BUSINESS, WITHIN ABOUT 20 MIN CAME OUT AND STARTED AND TIRE WAS NORMAL? SEVERAL TIMES THE LIGHT FLASHES "TIRE MONITORING SYSTEM SERVICE SOON" IT RIDES VERY BUMPY EVEN AFTER REPLACING BAD TIRES AND RE-ALIGNING. WE HAVE TAKEN THIS CAR IN OVER AND OVER AND STILL NO RECALL ON THIS PROBLEM. I'M SORRY BUT THIS IS ONE OUT OF SEVERAL GM VEHICLES WE'VE HAD, AND GM IS TERRIBLE AT TAKING CARE OF THEIR CUSTOMERS WHEN IT COMES TO PROBLEMS. THIS CAR HAS 34,000 MILES ON IT, WARRANTY ENDING SOON, WE ARE NOW TRYING TO GET RID OF IT BECAUSE OF THE PROBLEMS ALREADY WITH THE TIRES, ETC. I DO NOT FEEL SAFE IN THIS CAR AND CONSTANTLY THE TIRE MONITOR FLASHES PRETTY MUCH EVERY DAY, THEN SHUT IT OFF, SOMETIMES IT GOES OFF, SOMETIMES IT DOESN'T. I DO NOT FEEL SAFE, NOR DO I FEEL THIS IS A RELIABLE VEHICLE ON A LONG ROAD TRIP. *TR
INTERMEDIATE STEERING SHAFT FAILURE, AGAIN. FIRST FAILURE WAS AT TIME OF PURCHASE, APROX 26,000 MILES, STEERING SHAFT WAS REPLACED. HAVE BEEN REPORTING TO DEALERSHIPS NOISES AND UNSAFE STEERING CONCERNS EVER SINCE THEN AND NOTHING HAS BEEN DONE. NOW OUT OF WARRANTY AT 46,000 MILES, STEERING SHAFT AGAIN IS NEEDING REPLACED. FURTHER INFORMATION IS AVAILABLE AT WWW.CERTIFIEDLEMON.COM. *TR
PARKING BRAKE WILL NOT HOLD IN REVERSE. DEALERSHIP AND GM STATES THIS IS "NORMAL." DOES NOT EVEN HOLD ON A SLIGHT INCLINE, AND ON SOME DRIVE WAYS THE CAR GETS STUCK IN PARK BECAUSE OF THIS. KNOWN AS "TORQUE LOCK", THE CAR WILL NOT DISENGAGE FROM GEAR BECAUSE OF LOAD ON TRANSMISSION. I HAVE TO HAVE SOMEONE ROCK THE CAR BACK AND FOURTH TO DISENGAGE TRANSMISSION. FEAR THE TRANSMISSION IS EXPERIENCING EXCESS STRESS AND MAY NOT HOLD CAUSING ACCIDENT OR INJURY TO UNSUSPECTING PEOPLE BEHIND THE VEHICLE. *TR
VIBRATION AND PULLING ON HIGHWAY IN SPEEDS ABOVE 60MPH. HAD TIRES ROTATED/BALANCED AND NUMEROUS ALIGNMENTS PERFORMED WITHOUT RESOLUTION. THIRD PARTY INSPECTED TIRES AND FOUND "TREAD SEPARATION" ON 3 OF THE 4 TIRES. TIRES EXHIBITED THESE PROBLEMS SINCE ABOUT 29000 MILES AND WERE REPLACED AT 36000. *TR
PASSENGER FRONT WINDOW MAKES SCREECHING NOISE WHEN ROLLING DOWN. OUTER SEAL WAS REPLACED MID LAST YEAR, AND WAS QUOTED AT DEALERSHIP OF BEING IN NEED OF REPLACEMENT AGAIN. WINDOW ALSO "STICKS" WHEN GOING DOWN. WINDOW ALREADY HAD LIGHT SCRATCHES PREVIOUSLY, AND THOSE SCRATCHES ARE GETTING WORSE. BELIEVE TO BE SAME FAILURE AS BEFORE. *TR
WHEN TURNING THERE'S A CLICKING NOISE . STEERING NOT SO SMOOTH, KIND OF ROUGH I BROUGHT IT TO THE DEALERSHIP WHERE I PURCHASED THE CAR. DEALER SAID THAT IT WASN'T A SAFETY ISSUE. AN THAT NOT TO WORRY, BUT THE CLICKING STILL OCCURS. JUST WANTING KNOW WHAT ACTION I NEED TO TAKE IN ORDER TO RESOLVE THIS PROBLEM. *TR
REAR DEFROST QUIT WORKING. *TR
POWER STEERING PUMP SQUEAL AND EVENTUAL FAILURE, 1ST REPORT, COULD NOT FIND SOURCE, 2ND REPORT, POWER STEERING R/R 3RD REPORT, POWER STEERING R/R. *TR
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHEN THE CONTACT'S VEHICLE CAME TO A COMPLETE STOP, HE NOTICED THAT THE TRANSMISSION WAS FAILING AND WOULD NOT SHIFT GEARS IN A TIMELY MANNER. HE TOOK THE VEHICLE TO THE DEALER, BUT THEY STATED THAT THE TRANSMISSION WAS FUNCTIONING CORRECTLY. THE DEALER WANTED TO CHANGE THE OIL AND CHARGE AN ADDITIONAL $400 TO DIAGNOSE THE TRANSMISSION. THE CURRENT AND FAILURE MILEAGES WERE 43,678.
WE PURCHASED THIS VEHICLE FROM WALLY MCCARTHY'S IN MINNESOTA ON 12/21/07. ON FEBRUARY 15, 2008, THE CAR WAS INVOLVED IN A SEVERE COLLISION WHEN OTHER DRIVER FAILED TO STOP. ON STAR WAS ALERTED IMMEDIATELY AND SHOWED THAT AIR BAGS DEPLOYED. HOWEVER, AIR BAGS DID NOT DEPLOY AND PRETENSIONER BELTS FAILED CAUSING PERMANENT INJURIES. WALLY MCCARTHY REFUSES TO SPEAK WITH US AND GM OFFERS NOTHING IN RESOLVING CASE AS OF 2/17/09. SEE CNN IREPORT FOR PHOTOS UNDER "CHEVY IMPALA". *TR
WHEN IT RAINS THE FRONT WHEEL WELLS ARE EXTREMELY LOUD. IT OCCURRED EVERYTIME IT RAINS ONCE THE TIRES WERE WORN DOWN. I WENT BACK TO THE PURCHASE PLACE AND HAD THEIR MECHANICS LOOK AT IT AND THEN I TOOK IT TO A DIFFERENT MECHANIC NEITHER OF WHICH FOUND ANYTHING. I HAD TO REPLACE THE FRONT TIRES AFTER 6 MONTHS OF OWNING THE VEHICLE AND THE REAR TIRES 3 MONTHS LATER. *TR
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING 40 MPH, THE SPEEDOMETER FAILED. THE CONTACT STATED THAT THE VEHICLE FELT AS IF SHE WERE DRIVING 25 MPH. AFTERWARDS, THE SPEEDOMETER DISPLAYED 120 MPH. THE VEHICLE WILL BE TAKEN TO THE DEALER FOR A DIAGNOSIS. THE CURRENT AND FAILURE MILEAGES WERE 62,000.
MY 2007 CHEVY IMPALA HANDLES POORLY IN SNOW CONDITIONS. DIFFICULT TO CONTROL THE BACK END. I MADE A LEFT TURN AFTER BEING STOPPED AT A STOP LIGHT GOING APPROXIMATELY 5 - 10 MPH AND BACK END CONTINUED THE TURN AND CAR SPUN 180 DEGREES. WENT TO AN INTERNET DISCUSSION BOARD AND NOTICED I'M NOT THE ONLY DRIVER EXPERIENCING PROBLEM. HTTP://WWW.TOPIX.COM/FORUM/AUTOS/CHEVROLET-IMPALA/T2BLGNEG9LDGO6Q81. *TR
ONLY THE INSIDE 1 INCH OF BOTH REAR TIRE WEAR OUT AFTER 15,000 MILES DOWN TO THE CORDS. GENERAL MOTORS HAS REPLACED TWO SETS OF TIRES FOR ME BUT THE SECOND I HIT 36,000 MILE WARRANTY THEY REFUSE TO HELP ME ANYMORE. THERE IS A PROGRAM BULLETIN FROM GENERAL MOTORS ON THIS DEFECT (BULLETIN NUMBER 08032) FOR THE POLICE PACKAGE VEHICLES ONLY. I LOOKED UP THE DEFECTIVE PART NUMBERS (10329689 & 10329691 -ROD & REAR SPINDLES) AND THEY ARE THE SAME PART WHETHER THEY GO ON POLICE VEHICLES OR THE COMMON CONSUMER VEHICLE. DEFECTIVE IS DEFECTIVE. I HAVE ARGUED WITH GENERAL MOTORS AND THEY REFUSE TO HELP THE COMMON PEOPLE WHO BUY THE MAJORITY OF THEIR IMPALA VEHICLES. NO MATTER HOW MANY TIMES I TAKE IT BACK TO THE DEALER THEY CAN'T LINE UP THE REAR END TO STOP THE WEAR. SOMEONE IS GOING TO BLOW A REAR TIRE AND HAVE A FATAL CRASH! *TR
2007 IMPALA LS STEERING WHEEL SHAFT. FIRST ONE REPLACED 3500 MILES SECOND AT 9500 MILES NOW AT 15500 THE THIRD ONE NEEDS TO BE REPLACED. BANGING NOISE IN FRONT CHASIS, STEERING LOOSE, WOBBLE EFFECT IN FRONT WHEELS. UNSAFE ISSUE THAT GMC CHEVY DIV WILL NOT ADDRESS JUST REPLACES. NO ONE SEEMS TO CARE, NOT GOV NOT DEALER AND NOT GM CHEVY DIVISION. WHAT CAN I DO? *TR
5WEEKS AGO I TOOK MY CAR IN FOR A HEATING PROBLEM THE DEALERS SERVICE DEPT. PUT A GALLON OF ANTIFREEZE IN CHARGED ME 67.00 AND SAID IT WAS FIXED ONE WEEK LATER SAME PROBLEM TOOK IT IN THEY HAD IT FOR 6HOURS SAID IT WAS FIXED A WEEK LATER SAME PROBLEM AGAIN THEY SAID IT WAS FIXED A WEEK GOES BY SAME PROBLEM , AND SO ON IT GOES ,THIS WILL BE MY FIFTH TRIP FOR SAME PROBLEM ,HAS THERE BEEN OTHER COMPLAINTS ABOUT HEATING ISSUES IN IMPALAS. *TR
I PURCHASED 2007 CHEVY IMPALA WITH 32,000 MILES. I BOUGHT THIS AT A GM AUTHORIZED DEALER. HOW CAN THEY SELL A CAR WITH AN ALIGNMENT ISSUE. AT 40,000 MILES THE INSIDE OF THE REAR TIRES ARE ALMOST BALD. I CALLED GM AN GOT A CASE NUMBER OF 71-686232146 THEY STATED THAT I WOULD HAVE TO GO AND PAY A DEALERSHIP $100 TO DO A DIAGNOSTIC ON THE CAR AND THEY WOULD THEN AT THAT TIME DO A REVIEW IF THEY WOULD COVER THE REPAIRS OR NOT. UPON RESEARCHING ON THE INTERNET I HAVE FOUND SEVERAL OTHER PEOPLE WITH THE SAME PROBLEM ON THIS CAR. GM IS ADMITTING THIS IS A PROBLEM ON THE POLICE VERSION OF THE CAR. THE PART NUMBERS FOR THE SPINDLE ROD IS THE SAME ON BOTH CARS. I BELIEVE GM ISN'T FIXING CIVILIAN CARS DUE TO WE DON'T HAVE UNLIMITED MONEY AND LAWYERS LIKE THE CITY, STATE AND GOVERNMENT. I NOTICED THIS ON TUESDAY DECEMBER 9TH 2008 ON AN ICY ROAD. AT 30 MPH, IT FEELS LIKE THE REAR END WANTS TO PASS YOU OR LIKE AS IF YOU WHERE PULLING A TRAILER THAT WAS VIOLENTLY WIPING BACK AND FORTH. WHEN I WENT FROM DRY PAVEMENT TO ICY PAVEMENT THE CAR WENT SIDEWAYS. I HAD MADE AN APPOINTMENT WITH COUNTRY SIDE MOTORS IN WELLINGTON KANSAS 67152 PHONE 620-326-7433 AND SPOKE WITH THE SERVICE MANAGER RON. WE MADE AN APPOINTMENT FOR THE NEXT DAY. HE CALLED ME BACK 15 MINUTES LATER AFTER LOOKING AT THE RECALL FOR THE POLICE VERSION AND SAID HE DIDN'T LIKE MY ATTITUDE THE LAST TIME WE TALKED ON A DIFFERENT ISSUE "IT WAS ABOUT THE TIRE PRESSURE MONITORING SYSTEM BEING OFF, HE SAID MY TIRE WERE OVER INFLATED AND
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2007 Chevrolet Impala → · Every Impala year → · How the figures are calculated →