2007 Chevrolet Impala complaints

2007 IMPALA DRIVERS DOOR HANDLE BROKE UNDER NORMAL USAGE AND WAS REPAIRED UNDER EXTENDED WARRANTY BUT CAR HAS ONLY 70000 MILES. ALSO THE REAR TIRES ARE WEARING OUT FAST AND UNUSUAL WEAR ON THE INSIDE EDGES. THIS WEEKEND HAD TO REPLACE TIRES AGAIN SINCE STEEL BELTS WERE SHOWING AND LOCAL SHOP IS STATING THEY SEE THIS ALL THE TIME ON IMPALAS. I HAVE RESEARCHED ON LINE AND SEE MANY COMPLAINTS BUT NO RECALL FROM GM. *TR

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT WAS DRIVING APPROXIMATELY 3 MPH WHEN HE FELT A CLICK IN THE STEERING WHEEL AND HEARD AN ABNORMAL CLICKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN INFORMED THE CONTACT THAT THE STEERING VALVE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.

2007 CHEVY IMPALA ABSOLUTELY SUCKS ON ANY AMOUNT OF SNOW. REAR END FISHTAILS LEFT AND RIGHT AS IF IT HAS A MIND OF IT'S OWN. ABSOLUTELY RIDICULOUS AND UNSAFE!! *TR

THE REAR DEFOGGER DOES NOT WORK. NOTHING HAPPENED, IT JUST QUIT WORKING. WHEN YOU PUSH THE REAR DEFOGGER BUTTON ON THE FRONT PANEL, THE LIGHT LIGHTS UP SHOWING IT IS WORKING, BUT IT ISN'T WORKING ON THE REAR WINDOW. IT IS HAZARDOUS BECAUSE YOU CAN'T SEE OUT OF THE REAR WINDOW WITH FROST AND EVEN SNOW BUILT UP ON IT WHILE DRIVING. I FIND THIS A BIG BIG PROBLEM WHEN I CANT GO FAR SNOW BUILDS UP TO FAST. ONE OTHER TIME THE WIPERS STOPPED FOR NO REASON IN THE MIDDLE OF MY VIEW. WHEN I STOPPED AT THE GAS STATION I SHUT IT ALL DOWN WENT GOT A POP CAME BACK OUT AND STARTED THE CAR AND THEN THEY STARTED TO WORK AGAIN NOT A GOOD SITUATION. *TR

YOU CAN FEEL & HEAR THE CLUNKING/VIBRATION IN THE STEERING. *TR

TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA 3LT(NA). THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE FROM A STOP LIGHT OR STOP SIGN, THE TIRES SPUN OUT AND THE TRACTION CONTROL LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 6.

TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE BRAKES BEGAN GRINDING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE ROTORS HAD HOT SPOTS AND WERE WARPED. THE CONTACT WAS TOLD THAT HE WOULD BE RESPONSIBLE FOR REPAIR COSTS. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 15,921. UPATDED 3/9/11 *CN THE ROTORS WERE REPLACED TIWCE . UPDATED 07/29/11

I RECENTLY NOTICED THAT MY 2007 CHEVY IMPALA IS VERY DANGEROUS IN INCLEMENT WEATHER. TONIGHT I ALMOST DIED! WHILE I WAS TRAVELING ON THE INTERSTATE THE CAR SWERVED OUT OF CONTROL CONSISTENTLY FOR AT LEAST 10 MILES. SEMIS WERE SURROUNDING ME AS MY CAR WAS GOING OUT OF CONTROL. AFTER READING SIMILAR COMPLAINTS I'VE REALIZED THAT THIS MAY BE A MANUFACTURING ISSUE AND NOT THE TIRES THAT I RECENTLY PUT ON. I WAS LITERALLY SCARED TO DEATH. HOW CAN THE US GOVERNMENT ALLOW THIS ISSUE TO GO UNCHECKED. HEY WHY DON'T WE JUST BAIL OUT SOME MORE US AUTO COMPANIES LIKE GM SO THEY CAN KEEP MAKING POS CARS. *TR

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT WAS DRIVING 35 MPH WHEN THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE POWER STEERING ASSIST FAILED. IN ORDER TO RESET THE STEERING, THE VEHICLE WAS TURNED OFF AND BACK ON. THE STEERING RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ELECTRIC POWER STEERING MOTOR WAS REPLACED AT THE CONTACTS EXPENSE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 48,688.

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC FOR ROUTINE REPAIRS WHEN SHE WAS INFORMED THAT THE INTERMEDIATE STEERING SHAFT WAS DEFECTIVE. THE VEHICLE WAS REPAIRED. DUE TO THE DEFECT FOUR TIRES HAD TO BE REPLACED WITH NEW TIRES AND A WHEEL ALIGNMENT PERFORMED. THERE WAS A TECHNICAL SERVICE BULLETIN, NUMBER 01-02- 32-00101 (STEERING); ASSOCIATED WITH NHTSA ITEM NUMBER 618086. THE CONTACT HAD SIGNIFICANT CONCERN OF THE POTENTIAL SAFETY HAZARD. THE FAILURE MILEAGE WAS 38,717.

HAD CLUNK NOISE COMING FROM REAR SUSPENSION WHEN GOING OVER EVEN THE SMALLEST BUMP OR CRACK IN THE ROAD. TOOK BACK TO DEALER AND THEY FOUND THE CROSS MEMBERS OF THE CHASSIS - BOLTS HAD WORKED LOOSE. THEY TIGHTENED THEM. NO MORE NOISE SO FAR. *TR

FRONT AND REAR ABNORMAL TIRE WEAR BROUGHT ON BY IMPROPER WHEEL ALIGNMENT FROM THE MANUFACTURER. AT 22000 MILES A VIBRATION COULD BE FELT AT SPEEDS ABOVE 20 MPH. I TOOK THE CAR IN FOR A CHECK AR A LOCAL TIRE DEALER. THE TECH CALLED ME OUT TO THE CAR WHILE IT WAS ON A LIFT. HE SHOWED ME THE TIRES, ALL FOUR WERE WORN BEYOND USE. THE INNER TWO TREAD LINES WERE COMPLETELY WORN OFF, I FELT THE TIRE IN THE WORN AREA AND IT FELT LIKE A BALLOON. THE TECH COMMENTED I WAS FORTUNATE TO HAVE MADE IT TO THE SHOP. HE WAS SURPRISED THE HAD NOT BLOWN UP WHILE DRIVING. LATER HE TOLD ME THAT THE CAR DID NOT HAVE ECCENTRIC BOLTS IN THE SUSPENSION AND THAT HE WOULD HAVE TO REPLACE THE NON ADJUSTABLE BOLTS IN THE SUSPENSION ALONG WITH 4 NEW TIRES. WHILE I WAS WAITING IN THE LOBBY I DECIDED TO CHECK ON THE PROGRESS, WHEN I NOTICED AN 2008 IMPALA ON ANOTHER RACK, I LOOKED AT THE TIRES AND SAW THE SAME PROBLEM I HAD. OVER 600.00 DOLLARS I WAS ON MY WAY HOME. I CONTACTED THE CHEVY DEALER ON TO GET A GAF FROM THE SERVICE DEPT. OKAY SO I SUCK KT UP, DUMP THE CAR AND NOT BUY CHEVYS AGAIN. THIS WAS MY 4TH NEW CHEVY FROM THE SAME DEALER, NEVER AGAIN. I'M BUYING GERMAN OR JAPANESE. *TR

I WAS A SEATED DRIVER DRIVING TO WORK AND I TRIED TO PASS A DRIVER IN FRONT OF ME THAT WAS DRIVING RECKLESS. AS I BEGAN TO PASS THE CAR THEY SWERVED TOWARDS ME AND I HIT THE GRAVEL AND LOST CONTROL OF THE CAR AND BEGAN TO SPIN AND HIT THE PAVEMENT THEN GRAVEL AGAIN AND BEGAN TO FLIP SEVERAL TIMES BEFORE SLAMMING INTO THE FIELD. I HIT MY HEAD ON THE STIRRING WHEEL TWICE AND I THE AIR BAGS NEVER DEPLOYED. I WAS GOING 60 MILES PER HOUR. I HAD HEAD AND NECK INJURIES. *TR

WE BOUGHT OUR 2007 CHEVROLET IMPALA 3LT NEW IN FEBRUARY 2007. THE CAR JUST TURNED OVER 50,000 MILES. AT 38,000, WE NOTICED THE PASSENGER SEAT HEATING ELEMENT QUIT WORKING. CHEVY DEALER ESTIMATES THE COST OF REPAIRS AT ABOUT $200. AT 48,000 THE SHIFTER RELEASE SWITCH STOPPED WORKING, SO THE SHIFTER COULD NOT BE MOVED FROM THE PARK POSITION. CHEVY DEALER SAID A WIRE BROKE IN THE CENTER CONSOLE AND REPAIRS WERE $137. FROM ABOUT 45,000 MILES TO PRESENT, THE TRANSMISSION OCCASIONALLY SLIPS WHEN ACCELERATING FROM A STOP AT AN INTERSECTION. THE ENGINE REVS FOR ABOUT A SECOND OR TWO BEFORE THE TRANSMISSION ENGAGES. THE CHEVY DEALER HAS HAD THE CAR IN TWICE FOR THIS PROBLEM, THE SECOND TIME FOR MORE THAN A WEEK, AND WE'RE TOLD IT DOESN'T HAPPEN IN THE SHOP. THE SLIP HAPPENS ABOUT ONCE EVERY TWO DAYS THAT WE NOTICE. NOW, AT 50,100 MILES, THE EXHAUST HAS GOTTEN LOUDER AND A REPAIR SHOP SAID THERE'S A CRACK ON THE TOP OF THE LEFT MUFFLER. THE CHEVY DEALER SAYS IT'S NOT IN WARRANTY, AND THE JOB WILL COST $1,152. AN INDEPENDENT REPAIR SHOP SAYS THE MUFFLER CAN BE REPLACED FOR $160. *TR

I OWN A 2007 CHEVY IMPALA THAT WHEN BRAKES ARE APPLIED THE STEERING WHEEL SHUDDERS. THIS HAPPENS AFTER MODERATE TO HEAVY BRAKING OR DURING DOWN-HILL BRAKING. THE DRIVER GETS A SENSE OF LOSING CONTROL OF THE VEHICLE AND TENDS TO REDUCE BRAKING WHICH MAY LEAD TO AN ACCIDENT. *TR

STEERING KNUCKLE IN 2007 IMPALA...STRANGE NOISE WHEN TURNING WHEEL ALL THE WAY TO THE RIGHT. *TR

WHEN A HEADLIGHT FAILS ON MY 2007 CHEVROLET IMPALA THE MANUAL MAKES IT LOOK LIKE IT IS VERY EASY FOR THE OWNER TO CHANGE THE HEADLIGHT. HOWEVER, AFTER PURCHASING THE HEADLAMP AT AN AUTOPARTS STORE I TRIED EVERY DRIVER I HAD ON THE SO CALLED SCREW THAT HOLDS THE HEADLIGHT ASSEMBLY IN PLACE. THE FALE NORMAL LOOKING SCREW THEY USE IS A SAFETY TRAP. IT'S HEAD IS TOO SHALLOW TO REACH INTO ANY NORMAL DRIVE. I HAD TO DRIVE AROUND WITH MY HEADLIGHT OUT UNTIL I FIND A CAPABLE MECHANIC WITH THE SPECIAL TOOL. IF THEIR SHOP MANUAL WARNED I NEEDED A SPECIAL TOOL I COULD HAVE TRADED THE CAR IN ON A NEW ONE OR GONE TO A MECHANIC TO BEGIN WITH. IT MADE ME SO ANGRY THAT I TOOK IT OUT ON MY WIFE WHEN SHE COMPLAINED THAT IT WAS TAKING TOO LONG TO DO WHAT I THOUGHT WAS A "JUST WAIT A MINUTE HONEY UNTIL I GET DONE" JOB. ANY MORE ANGRY I COULD HAVE TURNED INTO A SEVERE SAFETY HAZARD STORM! ITS ALMOST AS BAD AS WHEN GM MADE ME PURCHASE A LEASE LOOKING LOAN FROM GMAC WHEN I PURCHASED THE CAR. AFTER I PAID IT OFF THEY STILL OWNED THE CAR. FOR SOME REASON THEY INSISTED THAT IT WAS A LOAN AND NOT A LEASE. AND NOW THE GUY IN THE OFFICE NEXT TO ME GOT A GOOD DEAL ON A NEW IMPALA AT TAX PAYER EXPENSE. I HEAR THAT GM IS CONNING THE PUBLIC INTO THINKING THEY ARE PAYING BACK THEIR LOAN WHEN THEY ARE REALLY PLAYING TRICKS BY NOT TALKING ABOUT THE ENTIRE 30 BILLION AND MESSING USING TARP MONEY TO PAY THE GOVERNMENT BACK. PEOPLE AT GM COULD GET HUNG OR AT LEAST TARRED AND FEATHERED FOR THIS WHICH IS ANOTHER SAF

I'VE HAD TO REPLACE REAR TIRES EVERY 23,000 MILES. TOOK CAR TO CHEVY DEALER AND HE TOLD ME THAT THE HOLES FOR THE STRUTS WOULD HAVE TO BE ELONGATED AND MODIFIED WITH A CAMBER KIT AT MY EXPENSE OR ELSE THE REAR ALIGNMENT WOULD NOT BE ACCORDING TO SPECS. I PAID FOR FRONT AND REAR ALIGNMENT,CHEVY WILL NOT PAY FOR THIS UNLESS ITS A POLICE CAR. IT IS A FACTORY DEFECT, THERE ARE A LOT OF THE SAME MODEL YEAR CHEVROLETS WITH THE SAME PROBLEM. *TR

MY CHEVY 2007 IMPALA FAILS TO START AT CERTAIN TIMES DUE TO PASSLOCK DEFECTS. THE INTERNET LISTS COMPLAINTS ALL OVER THE WEB ABOUT THIS GM PROBLEM, BUT NO RECALL. IT HAS DONE THIS 14 TIMES IN THE LAST 30 DAYS. SOMETIMES STARTING 10 MINUTES LATER, SOMETIMES NOT STARTING UNTIL THE NEXT DAY. I NEED A CAR THAT STARTS WHEN NEEDED, ESPECIALLY IF I AM IN A BAD AREA OR PARKED IN AN AREA THAT HAS BECOME UNSAFE. HAVE SOLDERED CONNECTIONS TO TERMINALS THAT SEEMED TO WORK FOR 3 DAYS BUT PROBLEM CAME BACK. NEXT WILL TRY AFTER MARKET BYEMASS MODULE AS MENTIONED ON COMPLAINT SITES AS A FIX, AS CHEVY APPEARS TO CHARGE IN EXCESS OF $500 FOR TEMPORARY FIXES. JUST HAD MY SECOND TOW JOB AFTER A SHOP COULDN'T FIX IT, OVER 70 MILE TOW THIS TIME BACK HOME BECAUSE SHOP COULDN'T DETERMINE PROBLEM. *TR

2007 CHEVROLET IMPALA LS. CONSUMER STATES PROBLEM WITH BRAKING SYSTEM *TGW ACCORDING TO THE SERVICE INVOICE, THE ROTORS WERE WARPED. *JB UPDATED 08/12/10.*JB

2007 CHEVROLET IMPALA BRAKING SYSTEM GRABS AND SHAKES CAR EXCESSIVELY WHEN USING THE BRAKES TO CONTROL DESCENT DOWN MOUNTAIN ROADWAYS. THIS HAS ALSO OCCURRED DURING COMMUTING TO AND FROM WORK WHEN THE BRAKES ARE USED QUITE OFTEN. THE BRAKING SYSTEM WAS TESTED BY A CHEVROLET DEALER, THREE DAYS AFTER THE MOUNTAIN DRIVING PROBLEM. THE ROTORS AND PADS WERE IN EXCELLENT CONDITION AND NO PROBLEM COULD BE IDENTIFIED. A WEB SEARCH IDENTIFIES OTHER COMPLAINTS OF THIS SAME SYMPTOM. ALTHOUGH NO DAMAGE WAS CAUSED, THE CAR WAS OPERATING IN A VERY UNSAFE MANNER. EVEN AT 30 - 40 MPH THE CAR WAS SHAKING ENOUGH TO DEGRADE SAFE CONTROL. *TR

THIS INVOLVES A CONTINUED REAR TIRE ISSUE WITH MY 2007 CHEVY IMPALA LTZ THAT HAS NOT BEEN RESOLVED DESPITE ENCOUNTERS WITH DEALERS & NATIONAL TIRE ALIGNMENT SPECIALISTS 12/06: PURCHASED CAR NEW, CAME WITH GOODYEAR EAGLE LS2 RADIALS. 3/08: ONE TIRE BLEW IN CHARLOTTE, NC. AT JUST TIRES, THEY POINTED OUT THAT BOTH REAR TIRES INCLUDING THE ONE THAT BLEW HAD SIGNIFICANT SIGNS OF WEAR, REPLACED BOTH WITH LS2 RADIALS. THE PROBLEM WAS CHALKED IT UP TO ALIGNMENT ISSUES THAT COULD'VE STARTED FROM THE FACTORY. 11/08: AFTER MORE INCIDENTS OF LOW REAR TIRE PRESSURE, TOOK CAR INTO LOCAL JUST TIRES. TIRED OF CONTINUED ISSUES, I DECIDE TO GET TOP OF THE LINE TIRES FROM THEM (GOODYEAR ASSURANCE TRIPLETRED) FOR JUST UNDER $900. 9/09: TIRE KEPT LOSING PRESSURE, TOOK CAR INTO LOCAL JUST TIRES. TOLD TIRES WERE NOT ONLY ONCE AGAIN OUT OF ALIGNMENT, BUT REAR TIRES AGAIN NEEDED REPLACEMENT (IN A MANNER NOT COVERED BY ROAD HAZARD PLAN) FOR $507 WITH TREADS SEVERELY WORN DOWN. THE PROBLEM WAS AGAIN CHALKED UP TO ALIGNMENT ISSUES, THOUGH THEY ALIGNED THE TIRES IN 11/08. 6/10: RANDOMLY CHECK TREADS ON MY TOP-LINE TIRES. COMPLETELY FINE IN FRONT, BUT WORN DOWN CONSIDERABLY ON BOTH REAR TIRES. I DRIVE ONLY CITY STREETS & HAD DRIVEN LESS THAN 12,000 MILES SINCE BUYING 4 NEW TIRES. RESEARCH UNCOVERS A PLETHORA OF REAR-END ALIGNMENT ISSUES ON 2007 CHEVY IMPALAS, INCLUDING A SPECIFIC IDENTIFIED ISSUE: HTTP://FLEETLEADER.PHH.COM/RECALLS/2008/RECALLSJULY2008.PDF CUSTOMER SATISFACTION PROGRAM #08032 - UNEVEN POL

MANY CHEVROLET VEHICLES HAVE A LONG TERM PROBLEM WITH INADEQUATE, DEFECTIVELY MANUFACTURED BRAKE ROTORS CAUSING THE VEHICLE TO VIOLENTLY SHAKE, CHATTER, VIBRATE, ETC., WHEN THE BRAKES ARE APPLIED. THE CHEVROLET BRAKE CHATTER, SHAKE, PULSATING, ROUGHNESS PROBLEM REPORTED BY MANY CHEVROLET OWNERS IS NOT ONLY AN ANNOYING PROBLEM BUT ALSO A SAFETY PROBLEM!!!! THE FOLLOWING IS A PERSONAL EXPERIENCE NEARLY RESULTING IN A SERIOUS ACCIDENT PRIMARILY BECAUSE OF DEFECTIVE BRAKES ON MY 2007 CHEVROLET IMPALA VEHICLE. RECENTLY WHILE TRAVELING ALONG AN INTERSTATE HIGHWAY WITH MY WIFE DRIVING, WE WERE SUDDENLY FACED WITH AN PANIC STOPPING REQUIREMENT BECAUSE OF BACKED UP TRAFFIC ON A CURVE. MY WIFE APPLIED THE BRAKES HEAVILY AND THE CAR WENT INTO SUCH A VIOLENT FRONT SHAKING FIT THAT SHE PANICKED AND RELEASE THE BRAKE TO STOP THE SHAKING AND HAD TO SWERVE TO AVOID STOPPED CARS IN FRONT OF US. THE NHTSA SHOULD FORCE CHEVROLET TO RECALL ALL CHEVROLET VEHICLES WITH THIS PROBLEM AND CORRECT IT BEFORE MAJOR ACCIDENTS HAPPEN WITH LOSS OF PROPERTY AND LIFE. THIS PROBLEM IS COMMON TO MANY CHEVROLET VEHICLE AS REPORTED ON MANY WEB SITES BUT BECAUSE IT IS OFTEN JUST AN ANNOYING CONCERN MOST PEOPLE DON'T CONSIDER THE SAFETY ASPECTS OF THIS PROBLEM UNTIL THEY ARE FACED WITH A SITUATION AS DESCRIBE ABOVE. NOTE: PLEASE DO NOT ASSOCIATE THIS CHATTER, SHAKING, VIBRATING BRAKE PROBLEM DUE TO DEFECTIVE BRAKE ROTOR DESIGN/MANUFACTURE WITH THE ACTIVATION OF THE ANTI-BRAKE SYSTEM. THIS PROBLEM SHOWS UP WITH JUS

ABS & TRACTION CONTROL SERVICE LIGHT KEPT COMING ON AND I TOOK IT TO DEALERSHIP FOR SERVICE AND THEY TOLD ME IT WAS THE HUB ASSEMBLY FOR THE LEFT SIDE DRIVER SIDE THAT WAS COVERED UNDER WARRANTY AND THAT I NEEDED TO REPLACE MY FRONT ROTORS AND BRAKE PADS (I WASN'T HAVING ANY PROBLEMS WITH MY BRAKES BUT BECAUSE THEY SAID THEY NEEDED REPLACING I WENT ALONG WITH IT). AFTER REPAIRS WERE COMPLETED AND MY VEHICLE "ROAD-TESTED", I PICKED UP MY CAR AND AFTER LEAVING THE DEALERSHIP, BOTH THE ABS AND TRACTION SERVICE LIGHT CAME ON AGAIN AND I CALLED AND THEY SCHEDULED ME IN FOR AN APPT. 2 DAYS LATER. THEY COULDN'T FIND THE PROBLEM SO THEY CALLED AND TOLD ME THAT THEY NEEDED TO DIG DEEPER AND KEEP MY CAR OVERNIGHT AND THAT I WOULD NOW BE CHARGED A DIAGNOSTIC FEE TO DIAGNOSE THE PROBLEM UP TO $100. MY SERVICE 2 DAYS PRIOR COST $224.90 SO I WAS A LITTLE SKEPTICAL BUT I NEEDED TO KNOW WHAT THE PROBLEM WAS SO I AGREED. I RECEIVE A PHONE CALL TODAY STATING THAT IT IS A WIRE IN THE HARNESS THAT'S CAUSING THE PROBLEM AND IT WOULD BE ANOTHER $250.00 TO FIX. I CHECK THE INTERNET TO FIND OUT MORE INFORMATION AND NOT ONLY HAS THIS HAPPENED TO ME BUT TO SEVERAL OTHERS AND OBVIOUSLY THIS IS A MANUFACTURER DEFECT AND SHOULD BE COVERED AND HOW DO I KNOW THAT THE DEALERSHIP DIDN'T CAUSE THE PROBLEM/DEFECT BY DIGGING DEEPER TO FIND OUT WHY THE SERVICE LIGHTS WERE COMING ON AND DAMAGED THE WIRE. *TR

I HAVE A 2007 CHEVY IMPALA LT I BOUGHT IT USED WITH 30,000 MILES ON IT. IN BETWEEN OIL CHANGES THE OIL WARNING COMES ON TELLING ME TO ADD MORE OIL. I'VE TAKEN IT TO THE DEALERSHIP AND TO OTHER MECHANICS AND CANNOT FIGURE OUT WHAT IS WRONG. THEY HAVE CHECKED FOR LEAKS AND THERE ARE NONE. THEY SAID MAYBE THE ENGINE IS BURNING IT OFF BUT THEY DON'T SMELL IT. NOBODY CAN TELL ME WHAT IS WRONG, SO IN BETWEEN OIL CHANGES I HAVE TO PUT 1-2 QUARTS OF OIL IN IT. I CHANGE MY OIL EVERY 6,000 MILES. *TR

2007 IMPALA. ROTORS REPLACED 3 TIMES. POLICE BRAKES WERE INSTALLED BUT THE ROTORS WARPED. THEY DID LAST LONGER. THE DEALER REPLACED THE POLICE ROTORS AND THEY WARPED WITHIN 100 MILES. THE ROTORS WERE CUT YESTERDAY AND I WOULD BET THEY WILL BE WARPED WITH IN 2 WEEKS. *TR

I PURCHASED A 2007 CHEVY IMPALA LT WITH 52,000 ON 5.27.10. THE CAR IS UNSAFE, MAKES LOUD ROAD NOISE, THE TIRES ARE WEARING OUT FUNNY, EVEN THO THE CAR WAS PERFECT WHEN I BOUGHT IT. THE BRAND NEW TIRES ARE WEARING OUT FUNNY, I TOOK IT TO 2 SHOPS, HAD ROTORS REPLACED THAT WERE WARPED, BALANCED, AND ROTATED TIRES, TOMORROW GETTING IT ALIGNED AGAIN, THE DEALER ALIGNED IT WHEN I PURCHASED IT LESS THAN A MONTH AGO. THE TIRES ALSO NEED BALANCED AGAIN EVEN THO I GOT IT DONE A WEEK AGO. I DON'T FEEL SAFE DRIVING THIS CAR IT HAS A SERIOUS DEFECT WITH THE CAR NOT THE TIRES, SOME KIND OF ALIGNMENT PROBLEM A GM DEFECT, AND I'M SEEING ALOT OF OTHERS SAME THE SAME THING AS ME ON THE FORUMS ABOUT THE 2007 IMPALA. THE TRANSMISSION SLIPS WHEN TAKING OFF FROM A LIGHT IN CITY AT LOW SPEEDS, I PUSH THE GAS PEDDLE JUST A LITTLE BIT TO SPEED UP LIKE A CAR IS DESIGNED TO DO BUT THE RPMS GO UP BUT THE CAR DOES NOT SPEED UP TO KEEP UP WITH TRAFFIC, I PUSH THE GAS PEDDLE DOWN HALF WAY AND THE OVERDRIVE KICKS IN WITHOUT EXPECTING IT AND IT SPEEDS UP LIKE A ROCKET IN 30MPH TRAFFIC. THE CAR STRUGGLES AND KICKS ITS OVERDRIVE IN TO JUST SPEED UP IN THE CITY, SOMETHING ISN'T RIGHT WITH THIS. IM AFRAID TO DRIVE ON THE HIGHWAY WITH THE TIRE WEAR ISSUE, THE TIRES ARE BEING RUINED AND NO EXCUSE FOR IT. IM SAVING AND FILING ALL REPAIRS DONE TO MY IMPALA... I REALLY AM AFRAID TO DRIVE THIS CAR OVER 50MPH, I DON'T THINK MY LIFE SHOULD BE AT RISK BECAUSE GM SLAPPED TOGETHER A CAR WITHOUT MAKING IT SAFE. I DON'T FEEL

2007 IMPALA,NOXIOUS SMELL FROM INTERIOR,AT TIMES UNINHABITAL,THE WARMER THE TEMPERATURE THE WORSE THE SMELL,CULPRIT IS A INTERIOR DASH INSULATOR PAD AND INCORRECT POWER BRAKE BOOSTER BOOT,GM NEEDS TO FIX ALL AFFECTED VEHICLES IN OR OUT OF WARRANTY,HEALTH ISSUES. *TR

GOING DOWN HILL BRAKES STARTED CHATTERING. *TR

TREAD SEPARATED FROM TIRE, LOSS OF AIR. THIRD TIRE OF THIS SAME MAKE AND MODEL TO DO THIS. *TR

I HAVE A 07 CHEVY IMPALA SS. I REPLACED THE TIRES SEPT 28, 2009, HAD THEM ROTATED AT A GM DEALER IN JAN 10 WHEN I GOT AN OIL CHANGE. MY HUSBAND WAS DOING SOME BRAKE WORK 2 WEEKS AGO AND NOTICED MY TIRES WERE COMPLETELY BALD ON THE INSIDE EDGES. AFTER RESEARCHING THE ISSUE, MY CAR HAS A MANUFACTURERS DEFECT (TSB # 08032) AND GM ENGINEERS CREATED A CAMBER FIX KIT FOR THE ISSUE BUT GM WILL ONLY PAY FOR REPAIRS IF THE CAR IS CODED AS A "POLICE VEHICLE". I WAS ON HOLD FOR OVER AN HOUR IN AN HOUR AN A HALF CONVERSATION WITH CHEVY CUSTOMER SERVICE THIS WEEK. THEY TOLD ME THEY WOULD DOCUMENT IT BUT BASICALLY SORRY FOR YOUR LUCK. I ASKED FOR A MANAGER AND AFTER A 3 MINUTE CONVERSATION SHE HUNG UP ON ME SAYING SHE WOULD NOTE MY CASE AS "DISSATISFIED" BUT THERE WAS NOTHING ELSE THEY WOULD DO. SHE SAID ALL I COULD DO WAS CONTACT NHTSA AND PLACE A COMPLAINT. I DON'T BELIEVE GM IS STANDING BEHIND THEIR PRODUCT AS THEIR NEW TV AD ELUDES WHEN THEY KNOW THERE IS A PROBLEM, FIX IT FOR THEIR FLEET CUSTOMERS, BUT REFUSE TO HELP THE AVERAGE CITIZEN. FROM REVIEWING THE COMPLAINT SITE MANY OTHERS HAVE HAD THE SAME ISSUE WITH THEIR IMPALA. GM WON'T HELP THE AVERAGE CITIZEN FIX THIS MANUFACTURERS DEFECT UNLESS A RECALL IS ISSUED; THESE WERE THE WORDS OF THE CUSTOMER CARE REP I SPOKE WITH. PLEASE REVIEW ALL THE COMPLAINTS ON THIS ISSUE, REQUEST GM PROVIDE THEIR COMPANY STATS ON THE FLEET VEHICLES THEY'VE FIXED, AND ISSUE A RECALL FOR THIS ISSUE. THIS SHOULD HAVE BEEN COVERED AS MY CAR IS UNDER FULL WA

2007 CHEVROLET IMPALA. PREMATURE TIRE WEAR*CW THE CONSUMER ALSO HAS ANOTHER COMPLAINT WITH A DIFFERENT VEHICLE. ODI # 10334853. UPDATED 06/04/10.*JB THE CONSUMER IS REQUESTING AN INSPECTION OF THE VEHICLE. HE WOULD LIKE THE STRUTS AND FRONT END TO BE INSPECTED. UPDATED 08/12/10*JB

2007 CHEVROLET IMPALA HAS STRONG ODOR (SKUNK-LIKE SMELL) THAT RADIATES FROM THE VEHICLE'S INTERIOR WHEN THE OUTSIDE CLIMATE BEGINS TO WARM UP. GM ISSUED A TSB (#08-08-110-019) FOR THE PROBLEM, BUT WILL NOT REPAIR VEHICLES THAT ARE OUT OF WARRANTY. THE PROBLEM PERTAINS TO INCORRECT PARTS (A RUBBER BRAKE BOOSTER BOOT AND INSTRUMENT PANEL INSULATOR PAD) INSTALLED IN VEHICLES BETWEEN JANUARY 1 2007 AND MARCH 1 2007 THAT EMIT THIS ODOR. THE SMELL IS SO SEVERE AT TIMES THAT IT CAUSES SEVERE HEADACHES AND NAUSEA TO THE VEHICLES OCCUPANTS. ON SEVERAL OCCASIONS, THE CAR HAD TO BE STOPPED AND ALL OCCUPANTS EXIT WHILE THE CAR "AIRED-OUT". SURELY, STRONG CHEMICALS ARE BEING DISBURSED IN A SMALL SPACE THAT IS MAKING PEOPLE SICK AND GM NEEDS TO ADDRESS THIS ISSUE. *TR

I PURCHISED THIS CAR IN APRIL OF '08 AND IT HAS BEEN FAILING SINCE I BOUGHT IT. THERE IS A VIBRATION WHILE RIDING IN THE CAR THAT MAKES YOUR BODY BOUNCE. THE DEALER STATES THEY DON'T FEEL IT, BUT I HAVE CRONIC BACK PAIN FROM IT. I HAVE HAD IT AT THE DEALER SEVERAL TIMES AND NO FIX. I TOOK IT TO AN ALINEMENT SHOP THEY TOLD ME THAT THE STUTS WERE SET OUT FROM THE FACTORY SO THE TIRES DON'T HIT THE GROND FLAT LIKE THEY SHOULD. THE PROBLEM CAUSES MY TIRES TO SLIP OUT OF BALANCE CONSTANTLY MAKING THE VIBRATION WORSE. MY WINDSHIELD AND DASH BOTH MAKE CRAKING NOISES NOW FROM ALL THE VIBRATION IN THE CAR. IT MAKES FOR A VERY UNCOMFORTABLE RIDE. I AM ON MY 3RD SET OF TIRES AT 28.300. THE BRAKES DON'T WORK PROPERLY, THE DEALER HAS TURNED THE ROTORS TWICE FOR WARPING. NOW THEY ARE GROOVED AND THEY TELL ME THAT "IT'S NORMAL" AND I DON'T HAVE THE NORMAL STOPING POWER I SHOULD. THE POWER STERING SQUIELS, BUT THEY CAN'T HEAR IT. THE FRONT END HAS A BANGING NOISE WHEN GOING OVER BUMPS,"THEY DON'T HEAR",BUT I CAN FEEL IT IN THE FLOOR BOARD WHEN IT HAPPENS. THE CAR IS SLUGGISH WHEN EXCELERATING,"NO PROBLEM FOUND". THE FUEL ECONEMY HAS DECREASED AS WELL. WHILE ON AN INCLINE THE CAR ROLES BACKWARD LIKE A STANDARD,"IT'S NORMAL" I HAVE NEVER HAD A CAR DO THAT WITHOUT THE TRANY BEING BAD. WHEN STOPED AT A LIGHT THE TRANY TAKES A COUPLE OF SECONDS TO REENGAGE FOR TAKE OFF. TPS REPEATED PROBLEMS NOT WORKING POPERLY. THE CARS HANDLING IS VERY POOR IN THE RAIN,SNOW,OR ICE. THE MUFFLER SYSTEM HAS A LEAK

1. CONSTANT FISHTALING WHEN DRIVING 2. SINCE VEHICLE WAS PURCHASED 3. REPAIRED BY QUALIFIED AUTO REPAIR SHOP, SINCE NO GM DEALER NEARBY.

TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH AND DETECTED THAT BOTH REAR TIRES WERE COMPLETELY DEFLATED. A WHEEL ALIGNMENT FAILURE CAUSED DAMAGE TO THE TIRES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE REAR PASSENGER AND DRIVER SIDE TIRES WERE REPLACED WITH A WHEEL ALIGNMENT SERVICE PERFORMED ON THE VEHICLE. THE COST OF THE SERVICE REPAIR WAS $500. THE FAILURE MILEAGE WAS 35,000.

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). I WAS INVOLVED IN A FRONTAL IMPACT ACCIDENT YESTERDAY GOING APPROX.. 35MPH AND MY AIRBAG DID NOT DEPLOY. I SUSTAINED INJURIES TO MY LEFT SIDE OF MY NECK, SHOULDER, ARM AND BACK AS I TOOK THE FULL IMPACT OF THE CRASH WITH MY BODY. I HAD MY SEATBELT ON, THANK GOD. I HAVE A 2007 CHEVY IMPALA THAT I BOUGHT FROM ENTERPRISE IN 2007. I JUST SAW AN ARTICLE FROM 8/2009 WHERE SUITS ARE BEING RAISED AGAINST ENTERPRISE REGARDING 2006-2008 CHEVY IMPALAS AND AIRBAGS WHOSE SEVENTH VIN NUMBER IS A 5. CAN YOU TELL ME IF I HAVE CAUSE FOR CONCERN? [XXX] *TR

WHEN I AM COMING FROM A STOP AND BEGINNING TO ACCELERATE AT MODERATE RATE BETWEEN 5-25 MILES MY CAR JERKS VERY HARD. THE FEELING IS SOMETIMES TO THE POINT IT FEELS AS IF I HAVE BEEN HIT FROM BEHIND BY ANOTHER CAR. THE FEELING IS VERY FORCEFUL AND IT FEELS AS IF IT BEGINS IN UNDER THE REAR SEATS AND THE REAR TIRES. IT HAPPENS SOMETIMES MAYBE ONCE OR TWICE A DAY AND OTHER TIMES EVERYTIME I PRESS THE GAS UPON COMING OUT OF A COMPLETE STOP AND SOMETIMES IT DOES THIS FORCEFUL JERK/THUMP/SHRUG CONSECUTIVELY AS I COME OUT OF THE COMPLETE STOP AND THEN AS I ACCELERATE A LITTLE MORE. HAVE TAKEN IT TO TWO CERTIFIED GM SERVICE CENTERS ON 3 OCCASIONS AND TOLD THEM THE PROBLEM. AND AFTER THE LAST VISIT THE PROBLEM HAS GOTTEN WORSE. I AM CONCERNED AS WHAT TO DO. AND THE PROBLEM IS PROGRESSIVELY GETTING WORSE. IT HAPPENS DAILY AND ON MOST OCCASIONS EVERYTIME I STOP. *TR

THERE IS A REAR SUSPENSION ALIGNMENT ISSUE ON THIS VEHICLE. THE REAR WHEELS ARE KICKED-OUT CAUSING INNER WEAR ON THE TIRES AFTER MINIMAL MILEAGE. I WAS FORCED TO REPLACE ALL FOUR TIRES (BECAUSE THEY HAD BEEN ROTATED) AFTER ONLY 25K MILES. *TR

DEAR NHTSA, PLEASE INVESTIGATE THE FOLLOWING SERIOUS CONCERNS THAT HAVE AFFECTED MY VEHICLE SAFETY IN ADDITION TO OTHER CHEVY IMPALA DRIVERS: VEHICLE: 2007 CHEVY IMPALA. 65,000 MILES, 1 OWNER, IMPALA LS 3.5 L V6 SAFETY CONCERN # 1- INTERMEDIATE STEERING SHAFT - GM REFUSES TO ACKNOWLEDGE THE SERIOUSNESS OF THIS PROBLEM. MY VEHICLE'S STEERING WHEEL CLICKS DURING DRIVING & TEMPORARILY JAMS CAUSING A FEELING OF DISCONNECTION FROM THE ROAD. IT HAS CAUSED A MOMENTARY LOSS OF STEERING CONTROL, AND I FEEL THIS IS A SERIOUS SAFETY CONCERN TO BE ADDRESSED. THIS IS AN ONGOING DESIGN PROBLEM FOR MANY GM MODELS(AS PER MY GOOGLE SEARCH), GM REFUSES TO MAKE CORRECTIONS TO THE DESIGN NOR ISSUE A RECALL. --------------------------------- SAFETY CONCERN # 2- POWER STEERING PUMP- POWER STEERING PUMP LOOSING EFFECTIVENESS & TURNING PERFORMANCE, MEANING PUMP MAY BE FAILING AT ANY TIME. THIS TOO IS ANOTHER COMMON PROBLEM WITH CHEVY MODELS. PLEASE ENCOURAGE GM TO EXPAND POWER STEERING PUMP RECALL TO INCLUDE CHEVY IMPALA MODELS. ---------------------------- SAFETY CONCERN # 3- REAR BACK SEAT CENTER SEAT BELT LOOSES TENSION WHEN USED IN CONJUNCTION WITH INFANT CAR SEAT. WHEN VEHICLE GOES AROUND 30 MILE/HR TURNS OR MILD TURNS, SEAT BELT LOCKING MECHANISM(THE ONE THAT HOLDS THE SEAT BELT TENSE DURING BRAKING) DISENGAGES & PERMITS THE SEAT BELT TO LOOSEN CAUSING CHILD SEAT TO MOVE ACROSS THE SEAT & OR IN ONE SERIOUS CASE WITH MY SON FLIP SIDEWAYS(LUCKILY MY WIFE CAUGHT THE SEAT AS IT TIPPED SIDEWAYS). I

LOSS OF POWER STEERING WHEN VEHICLE TRAVELS THROUGH PUDDLE OF WATER. *TR

LOSS OF POWER STEERING WHEN VEHICLE TRAVELS THROUGH PUDDLE. NOTE: THIS IS A POLICE SQUAD CAR AND THIS IS THE 2ND VEHICLE OF THIS MAKE, MODEL AND YEAR THAT HAS PERFORMED THE SAME WAY. *TR

WHEN PULLING OUT OF A PARKING LOT, I FELT A "CLUNK" AND MY CAR BECAME VERY HARD TO STEER. I CONTACTED GM AND THEY STATED THAT THERE WAS NO RECALL ON MY VEHICLE, BUT I COULD CONTACT THE DEALER AND HE MIGHT BE ABLE TO REPAIR MY VEHICLE. THE VEHICLE HAD JUST PASSED THE WARRANTY MILEAGE BY 400 MILES. I DID CONTACT THE DEALER'S SERVICE MANAGER AND HE STATED THAT THE STEERING COLUMN HAD BROKEN AT THE WELD. HE REPAIRED THE VEHICLE AT NO CHARGE.. *TR

SHORTLY AFTER PURCHASING THE VEHICLE, ELECTRICAL SYSTEM AND ON-BOARD COMPUTER ISSUES STARTED OCCURRING: TIRE MONITOR SYSTEM (TPMS) IN-OP. WARNINGS RANDOMLY APPEARING IN DASH: CHECK TIRE MONITOR SYSTEM. CHECK LEFT/RIGHT REAR TIRE PRESSURE. TPMS DID NOT WARN OF A FLAT TIRE EVEN THOUGH A SIGNIFICANT AMOUNT OF AIR WAS LOST. INCREASING NO. OF ISSUES WITH ELECTRICAL SYSTEM: KEYLESS ENTRY FAILS. CHECK AIRBAG WARNING APPEARS. CHECK A/C WARNING IN DASH. AMBIENT TEMPERATURE GAUGE ERRATIC. COMPASS SHOWING N (OR NE/NW BUT ALWAYS INCORRECT HEADING). CRUISE CONTROL WILL NOT RESUME AT TIMES OR SET INCORRECT SPEED (A FEW M/H HIGHER OR LOWER). SPEED HAS INCREASED ON ITS OWN. ONCE, I NOTICED THE SPEED AT OVER 80M/H WHEN I HAD SET THE CRUISE CONTROL AT 70. DASH DISPLAYING WARNINGS QUICKLY AND YELLOW WARNING LIGHTS FLASH BRIEFLY, WHICH IS EXTREMELY DISTRACTING AND WARNINGS CANNOT BE READ. TPMS LIGHT COMES ON ROUTINELY AFTER DRIVING FOR 1-3 HOURS. WARNINGS MAY FLASH AT ANY TIME. TOOK THE VEHICLE IN SIX TIMES AT THE REQUEST OF GM. SOME PARTS WERE REPLACED BUT ELECTRICAL ISSUES KEEP INCREASING AND ORIGINAL ISSUES CANNOT BE FIXED. KEYLESS ENTRY WORKING FOR NOW, AFTER COMPONENTS WERE REPLACED TWICE. E-BRAKE DID NOT WORK WHEN THE VEHICLE WAS PURCHASED. THOUGH PROMISED BY DELIVERY, CAR HAD TO BE TAKEN IN FIVE TIMES FOR E-BRAKE TO WORK MODESTLY. I AM NOT IN POSSESSION OF ANY OLD PARTS AS REPAIRS WERE PERFORMED UNDER WARRANTY. *TR

I AM HAVING EXCESSIVE WEAR ON THE INSIDE OF BOTH REAR TIRES. I HAVE REPLACED MY REAR TIRES TWICE IN LESS THAN 5 MONTHS. BOTH OF MY REAR TIRES BLEW OUT AT THE SAME TIME ON 2/24/10 WHILE I WAS DRIVING ON THE HIGHWAY. THERE HAS BEEN A RECALL ON THE POLICE VEHICLES FOR THE SAME ISSUE WHICH TURNS OUT TO BE ALIGNMENT ISSUES. I AM FEARFUL FOR MY SAFETY IN THIS CAR ALONG WITH THE EXPENSES BEING INCURRED DUE TO A POOR QUALITY PRODUCT. *TR

THE VEHICLE WAS PURCHASED IN MARCH 2007 AND IS USED AS A COMMUTER CAR FROM NEW OXFORD, PA TO WASHINGTON, DC DAILY. I AVERAGE 750 MILES PER WEEK. LAST FALL WHEN THE VEHICLE HAD JUST OVER 90,000 MILES, I BEGAN HAVING PROBLEMS FIRST WITH THE CRUISE CONTROL DROPPING OFF SPEED AND NOT RESETTING. THIS QUICKLY ADVANCED TO A SHUTTERING FEEL WHEN ACCELERATING AND OCCASIONALLY PICKING UP SPEED AND WITHIN 50 MILES THE CAR REFUSED TO MOVE AFTER A STOP LIGHT. I TURNED IT OFF AND RESTARTED THE ENGINE AND AFTER PUTTING IT INTO DRIVE, MANAGED TO GET IT TO A NEARBY FORMER CHEVY DEALER. THEY DETERMINED THE TRANSMISSION WAS TOTALLY SLIPPING AND REQUIRED REPLACEMENT. CHEVY STOOD BY THE 100K POWER-TRAIN WARRANTY WITH A NO-COST REPLACEMENT AND INSTALLED A NEW TRANSMISSION, ISSUING A 12,000 MI WARRANTY. TODAY, AT 111,000 MILES, LESS THAN 20,000 INTO THE NEW TRANSMISSION, THE PROBLEM RETURNED. THE FIRST TIME IT WAS ON FLAT GROUND AND I WAS SIMPLY A STALLED NUISANCE IN TRAFFIC. THIS TIME, I WAS GOING UP A HILL AND HAD STOPPED FOR A LIGHT. THE CAR BEGAN TO ROLL BACK DOWN THE HILL, I HAD DIFFICULTY BRAKING AND NEARLY GOT STRUCK BY A LARGE TRUCK. IT WOULD NOT MOVE FORWARD UNTIL I TURNED OFF THE ENGINE AND THEN WITH A THUDS AND JERKS I WAS ABLE TO MOVE IT TO A SAFE PARKING SPOT. THIS TIME I DID NOT HAVE THE DIFFICULTY WITH THE CRUISE CONTROL BUT DID HAVE A BIT OF WHAT I NOW RECOGNIZE WAS TRANSMISSION SLIP BUT I ATTRIBUTED TO THE ANTI-SLIP BRAKES ON ICE. THIS HAPPENED A COUPLE OF TIMES. FROM THE EARLY SHU

TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THE RIGHT FRONT KNUCKLE JOINT BROKE WHILE DRIVING APPROXIMATELY 20 MPH. THE VEHICLE NUDGED AGAINST THE CURB CAUSING THE WHOLE FRONT WHEEL AND OTHER COMPONENTS TO DISENGAGE. THERE WERE THIRTY-THREE PARTS REPLACED DUE TO THE SEVERE DAMAGES. THE DEALER REPAIRED THE VEHICLE AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. HOWEVER, THE REPRESENTATIVE STATED THAT THE COLLISION CAUSED THE DAMAGE, NOT THE PART. THE MANUFACTURER WAS UNABLE TO PROVIDE ASSISTANCE IN WHICH THERE WERE NO RESOLUTIONS. THE CURRENT MILEAGE WAS 38,325. THE FAILURE MILEAGE WAS 37,422. UPDATED 03/19/2010. *LJUPDATED 09/14/10

I DID NOT REALIZE SUCH A WEBSITE EXISTED. I HAVE PURCHASED MANY NEW VEHICLES AND HAVE ALWAYS BEEN HAPPY UNTIL I PURCHASED MY 2007 IMPALA BRAND NEW WITH 27 MILES. I STARTED LOOKING ON THE INTERNET DUE TO "STEERING" PROBLEM AND FOUND THIS WEBSITE. YOU CAN BE DRIVING DOWN THE ROAD AND THE STEERING WHEEL WILL LOCK UP AND NOT MOVE FOR SEVERAL SECONDS. IT WOULD BE VERY EASY TO HAVE A ACCIDENT YOU NEED THE WHEELS TO TURN, BUT THE WHEEL WANT MOVE. I THINK MY HUSBAND THOUGHT I WAS CRAZY UNTIL HE HAPPEN TO BE WITH ME THE OTHER DAY AND WITNESS THIS. I HAVE NOTICED THAT ALL 5 TIMES THIS HAS HAPPENED IT HAS BEEN RAINING OUT. THE 1ST 2 TIMES WERE PROBABLY A YEAR AGO, BUT IT HAS HAPPENED 3 TIMES IN THE LAST 2 MONTHS. I HAVE ALSO HAD THE TIRE ISSUE, DID NOT THINK ABOUT IT BEING THE CAR, BUT I HAVE HAD 3 SETS OF BRAND NEW TIRES ON THIS VEHICLE. SAME PROBLEM SOMEONE ELSE MENTIONED THE REAR TIRES WEAR COMPLETELY OUT ON THE INSIDE. I HAD WIRES HANGING OUT ON 1 YEAR OLD TIRES. I DO NOT FEEL SAFE AT ALL IN THIS VEHICLE AND CAN'T IMAGINE ANYONE WANTING TO DRIVE A VEHICLE THAT THE STEERING LOCKS UP. I HAVE 2 PRECIOUS CHILDREN AND AM NOT HAPPY WITH THIS. I STILL OWE A TREMENDOUS AMOUNT ON THE VEHICLE SO I DON'T REALLY HAVE ANY OPTIONS BUT TO REPORT TO SOMEONE THAT MIGHT COULD HELP. THANKS! THE STRUCTURE- THE DOOR MOLDING JUST FELL OFF ON THE DRIVERS SIDE ONE DAY. *TR

TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. DURING A ROUTINE MAINTENANCE APPOINTMENT, THE DEALER TOLD HIM THAT THE STEERING SHAFT NEEDED TO BE REPLACED. HE PREVIOUSLY NOTICED A KNOCKING NOISE IN THE STEERING WHEEL AFTER IT WAS BROUGHT TO HIS ATTENTION AT THE DEALERSHIP. HE HAD NOT SPOKEN WITH THE MANUFACTURER TO-DATE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 51,320. THE FAILURE MILEAGE WAS 51,283.

MY CAR IS A 2007 CHEVROLET IMPALA,4DR, WHITE. I BOUGHT IT NEW FROM A DEALER IN PICKENS SC, WHO WENT OUT OF BUSINESS SOON AFTER I BOUGHT IT. I HAD NO TROUBLE WITH IT UNTIL THE INCIDENCE DESCRIBED HEREIN. ON JANUARY 10, 2010, I WAS GOING DOWN RUTHERFORD ROAD IN GREENVILLE SC TO THE LAUREL BAYE HEALTHCARE HOME IN GREENVILLE SC. I TURNED INTO THE ROAD TO LAUREL BAYE FROM RUTHERFORD ROAD. THIS IS A SHARP RIGHT TURN INTO A ROAD THAT GOES UPHILL. HALFWAY THROUGH THE TURN MY CAR'S STEERING WHEEL LOCKED COMPLETELY. I COULD NOT TURN MY WHEELS AT ALL. THE CAR WAS RUNNING FINE, AND ALL OTHER SYSTEMS IN THE CAR WORKED, BUT MY STEERING WHEEL COULD NOT BE MOVED. I PUT ON MY BRAKES, WHICH WORKED, AND DROVE TO THE OTHER SIDE OF THE NARROW ROAD. I TURNED OFF THE MOTOR, AND WAITED A FEW SECONDS. THEN I TURNED MY CAR BACK ON. THE WHEELS WERE STILL LOCKED. AT THAT TIME ANOTHER CAR DROVE UP, AND THE DRIVER GOT OUT AND TRIED TO GET MY CAR WHEELS TO MOVE, WITH NO SUCCESS. IN TURN, A POLICEMAN, AND MY NEIGHBOR TRIED TO MAKE THE CAR WHEEL TURN, BUT NO SUCCESS. IN THE MEANTIME MY NEIGHBOR GOT THE CAR TO RELEASE THE WHEELS, AND I DROVE IT HOME, AND IT APPEARED TO BE OK AGAIN. THE NEXT DAY I TOOK THE CAR TO A CHEVROLET, BUICK, CADILLAC DEALER IN GREER SC. I REPORTED WHAT HAD HAPPENED, AND THEY SAID THEY WOULD EXAMINE THE CAR. THE SERVICE MAN SAID THEY COULD FIND NOTHING WRONG WITH THE CAR. THE NEXT DAY I CALLED AND THREATENED TO WRITE LETTERS OF COMPLAINT. SO THEY TOOK THE CAR AGAIN, AND KEPT IT FOR 11 D