2007 Chevrolet Impala complaints

I HAVE BOUGHT A 2007 CHEVROLET IMPALA WITH 68,000 MILES. I HAVE HAD IT FOR TWO WEEKS TODAY. I DID NOT BUY THE WARRANTY THE USED DEALER OFFERED. LAST WEEK ON MY 60 MILES COMMUTE TO WORK I NOTICED THE TEMPERATURE GAUGE WAS NOT WORKING AND THE DIC PANEL SAID "ENGINE HOT - A\C OFF". I ASSUMED THE DIC MESSAGE WAS A RESULT OF THE TEMP GAUGE NOT WORKING. I HAVE SEARCHED THE INTERNET AND NOTICED THAT THERE ARE POSSIBLY THOUSANDS OF COMPLAINTS RELATED TO IMPALAS AND INSTRUMENT CLUSTERS. *TR

RIGHT AFTER I HIT 36,000 MILES ON MY CAR, I STARTED HEARING A CLUNK SOUND FROM THE STEERING WHEEL. I BROUGHT IT INTO THE DEALERSHIP, AND THE GENTLEMAN TOLD ME IT WAS PROBABLY THE STEERING SHAFT. I ASKED IF THIS WAS A COMMON PROBLEM, AND IF IT WAS COVERED UNDER MY EXTENDED WARRANTY. I WAS TOLD YES, IT IS A COMMON PROBLEM, AND NO, ITS ONLY COVERED UNDER THE 36000 MILE WARRANTY. NOT THE 50,000. I ASKED WHY THIS ISN'T COVERED SEEING AS ITS A PART THAT SHOULD NEVER GO ON YOUR CAR, ESPECIALLY AFTER ONLY 36000 MILES. HIS REPLY SHOCKED ME WHEN HE SAID THAT ALL THE ONES HE'S SEEN BREAK BEFORE THE 36,000! ADDED ONTO THIS, MY CAR REMOTE JUST STOPPED WORKING, AS WELL AS MY TIRE MONITOR SYSTEM IS UNABLE TO BE RESET! BASICALLY AFTER OWNING THIS CAR LESS THAN A YEAR, I'M STARTING TO FEEL THAT I HAVE JUST BOUGHT A NICE NEW LEMON! *TR

FRONT ROTORS ARE WARPED AT 22,000 MILES ON THE CAR. IT APPEARS THAT THE ROTORS ARE EITHER UNDERSIZE, MADE OF POOR STEEL, AND OR IMPORTED FROM CHINA. THERE IS NO REASON FOR THE ROTORS TO HAVE FAILED AND BE RESURFACED. AS A MECHANIC THIS CONDITION CAUSED A SIGNIFICANT SAFETY ISSUE UNDER HIGHWAY SPEED BRAKING TO A STOP. MY WIFE THOUGHT IT WAS THE ROAD BUT INSTEAD IT WAS A ROTOR SHIMMY. I THOUGHT THE CAR WAS GOING TO SHIMMY APART AND BRAKE STEERING TIE ROD LINKS AT THE TIME IT HAPPENED. THERE WAS NO WAY I WAS GOING TO LET UP ON THE BRAKE OR I WOULD HAVE HIT THE CAR IN FRONT OF ME. INSTEAD I RODE OUT THE VIOLENT SHIMMY AND GRINDING SOUNDS COMING FROM THE FRONT END. THE CONCERN I HAVE IS THAT OTHER PEOPLE WOULD NOT IDENTIFY THE SHIMMY FOR WHAT IT IS LIKE MY WIFE DID AND THINK IT WAS THE ROAD. I FEEL THAT IF THE ROAD WAS WET I WOULD HAVE LOST CONTROL OF THE CAR. *TR

BOUGHT MY 2007 IMPALA AT LOCAL DEALERSHIP. WAS A RENTAL WITH 12,000 MILES ON IT. ALWAYS HAD A BUMPY RIDE AND IT PULLED A BIT TO THE LEFT. AT A RECENT OIL CHANGE, I ASKED FOR THE TIRES TO BE ROTATED AS IT NOW HAD ABOUT 24,000 MILES. GUY AT OIL PLACE SAID I SHOULDN'T ROTATE THEM SINCE THE BETTER OF THE 4 TIRES WERE IN THE FRONT ALREADY AND WITH WINTER COMING, WAS BEST TO LEAVE THEM AS THEY WERE. SAID THEY ARE WEARING ON THE INSIDES OF THE REAR TIRES, DOWN TO THE STEEL BELTS. I TOOK IT TO THE CHEVY DEALER WHERE I PURCHASED IT. THEY INDICATED THEY HAD ONE OTHER COMPLAINT LIKE THIS. OFFERED A 4-TIRE ALIGNMENT THAT THEY WOULD COVER. THIS WAS NOT COVERED BY GM WARRANTY (WOULD HAVE BEEN COVERED UP TO 7,000 MILES). THEY THEN QUOTED ME FOR 2 NEW TIRES TO REPLACE THE REAR TIRES. AFTER SOME DISCUSSION, THEY WERE ABLE TO GET THEIR GM REPRESENTATIVE TO COVER PART OF THE COST OF THE 2 NEW TIRES AND THE DEALERSHIP COVERED THE REST. I WAS GIVEN A LOANER CAR FOR A NIGHT ALSO. DEALERSHIP IS FANTASTIC. THIS IS THE 4TH CAR I HAD PURCHASED FROM THEM AND THEY HAVE GREAT CUSTOMER SERVICE. GM ON THE OTHER HAND HAS A PROBLEM WITH THESE VEHICLES AND SHOULD ISSUE A RECALL TO GET ALIGNMENTS DONE ON ALL OF THEM BEFORE TIRES GET IN SUCH BAD SHAPE! KUDOS TO MY CHEVY DEALERSHIP AND SHAME ON GM! *TR

2007 CHEVY IMPALA LTS: EXTERIOR HANDLE ON DRIVER'S SIDE BROKE UNDER NORMAL USAGE -- WAS NOT TEMPERATURE RELATED. SEVERAL SIMILAR FAILURES WERE NOTED BY ONE OF THE SERVICE EMPLOYEES. *TR

I BOUGHT A 2007 IMPALA WITH 16,000 MILES ON FROM A SMALL DEALER IN MAY 2008, IT WAS A PREVIOUS RENTAL VEHICLE. SOON AFTER THAT, SOMEONE BROUGHT TO MY ATTENTION THAT THE TOP OR THE REAR TIRES SEEMED TILTED TOWARD THE VEHICLE AND THE BOTTOM TILTED AWAY, (OUT OF PLUMB). THE VEHICLE SEEMED TO DRIVE FINE SO I THOUGHT IT WAS NORMAL FOR THIS VEHICLE. AT ABOUT 25,000 MILES I NOTICED THE INNER SIDES OF THE REAR TIRES SHOWING EXCESSIVE WEAR, AT 28,000, THE TIRE BELTS WERE SHOWING ON THE INNER 2 INCHES OF THE TIRE. THE OUTER TREADS LOOK GREAT. I CONTACTED THE DEALER THAT I BOUGHT IT FROM AND THEY SAID THAT IT WAS AN ALIGNMENT PROBLEM AND THAT I SHOULD CONTACT GM AS IT SHOULD BE UNDER THE FACTORY WARRANTY. I'M NOW WAITING ON AN APPOINTMENT WITH MY LOCAL GM DEALER NEXT WEEK. AFTER RESEARCHING THIS ON YOUR WEB SITE I'M SEEING A REAL PROBLEM WITH THIS. I TOO FEAR FOR THE SAFETY OF ME OR ANYONE ELSE THAT MIGHT HAVE THIS PROBLEM WITH THEIR 2007 IMPALA. I HAVE NOT CONFIRMED IF THIS IS A RECALL ISSUE OR NOT, BUT IT SHOULD BE. PLEASE HELP! *TR

TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHEN THE CONTACT PURCHASED THE VEHICLE, HE NOTICED A FOUL ODOR COMING FROM THE VENTILATION SYSTEM. THE ODOR BURNS HIS EYES, GIVES HIM AND HIS WIFE A HEADACHE, AND CAUSES A BAD TASTE IN HIS MOUTH. THE ISSUE HAS BEEN CHECKED APPROXIMATELY 12 TIMES WITH NO RESOLUTION. THE CURRENT MILEAGE WAS 30,000 AND FAILURE MILEAGE WAS 28,000. UPDATED 11/19/08. *LJ UPDATED 11/19/08. *JB

I HAVE A 2007 CHEVY IMPALA. BOUGHT IT IN NOV 2007 WITH 13,000 MILES. I NOTICED ALL WINTER DRIVING ON SNOW AND ICE., THAT IT WAS HANDLING TERRIBLE, WAS SWAYING ALL OVER. CONTRIBUTED IT TO THE EXCESSIVE SNOW. IN MAY 2008 MY CHECK ENGINE LIGHT WAS ON TOOK IT TO THE DEALERSHIP AND THEN WAS TOLD BOTH OF MY REAR TIRES WERE WORN DOWN ON THE INSIDE DOWN TO THE METAL. I NOW HAVE 19,000 MILES ON IT. REAR TIRES HAD TO BE REPLACED AND AN ALIGNMENT. I ASK HOW THIS COULD HAPPEN WITH SO FEW MILES. I WAS TOLD " THAT IT JUST HAPPENS" NO IT DOES NOT JUST HAPPEN. THE REAR WHEEL SPINDLE ROD NEEDED REPLACED AND THIS CAUSED THE TIRE WEAR. THE DEALERSHIP WOULD NOT WORK WITH ME AT ALL AND I HAD TO PAY FOR ALL REPAIRS. I FOUND OUT THAT THEIR WAS POLICE VEHICLE THAT THIS HAPPENED TO AND GM PAID FOR THE TIRES, BECAUSE IT WAS A DEFECTIVE REAR WHEEL SPINDLE ROD. I CONTACTED GM CUSTOMER SERVI CE AND WAS TOLD THAT THEY REPLACED THE TIRES ON THE POLICE CAR BECAUSE IT WAS KNOWN TO GO BAD ON THE POLICE EQUIPPED VEHICLE,.AND OF COURSE IT SHOULDN'T MATTER, A 2007 CHEVY IMPALA IS THE SAME NO MATTER IF THE POLICE ARE DRIVING IT OR IF I AM. I GOT NO WHERE WITH GM, IN FACT I WAS TREATED VERY RUDELY BY THE CUSTOMER SERVICE MANAGE. I AM STILL PURSUING IT. EVERYONE WHO HAS HAD THIS PROBLEM, SHOULD CONTINUE TO PURSUE THIS. IT IS NOT RIGHT, WE SHOULD BE COMPENSATED FOR THIS.*TR

FRONT DISC BRAKES MAKE A GRINDING NOISE WHEN APPLIED ESPECIALLY GOING DOWNHILL. ROTORS AND PADS ARE IN PERFECT CONDITION. DEALER SAID THAT THEY ARE NOTED FOR THIS PROBLEM YET THEY WILL DO NOTHING TO CORRECT AS THERE IS PLENTY OF PAD LEFT. NOISE IS VERY BOTHERSOME. IT SOUNDS AS IF THE PADS ARE WORN OUT AND STARTING TO GRIND INTO THE ROTORS. THIS IS DEFINITELY A FACTORY DEFECT AND GM SHOULD OFFER A NEW TYPE OF PADS TO ELIMINATE THE NOISE! THESE ARE THE FACTORY ORIGINAL PADS ON THE CAR. *TR

I HAD MY 2007 CHEVY IMPALA LT SERVICED AT DYER CHEVY (VERO BEACH,FL.) AND SINCE THEN THE TPMS WARNING LIGHT HAS BEEN COMING ON AND OFF DAILY. WENT IN A FEW WEEKS LATER TO HAVE SENSOR RESET AND IT STOPPED FOR A COUPLE OF DAYS. WENT IN ON 9/11/08 AND HAD A DETAILED CHECK WHILE TPMS LIGHT WAS STILL ON AND GOT NEWS THAT THE SENSOR WAS BAD AND HAD TO BE REPLACED, AS WELL AS THE 2 REMOTE TRANSMITTERS, SINCE THEY WOULD NOT WORK WITH THE NEW RECEIVER AT A COST OF $600 PLUS DOLLARS. *TR

I PURCHASED THE VEHICLE WITH 704 MILES ON IT IN FEBRUARY 2008. IN MAY OF 2008, THE TRACTION LIGHT CAME ON AND THE TRACTION CONTROL AND ABS WERE "DISABLED". I TOOK THE VEHICLE IN TO THE DEALER WHERE I PURCHASED IT, AND THEY TOLD ME I HAD WATER IN THE FUEL. AS I WAS LEAVING THE DEALERSHIP, THE TRANSMISSION STOPPED SHIFTING, AND THE CAR WENT INTO "LIMP" MODE. I LEFT THE CAR TO HAVE THE TRANSMISSION CONTROL MODULE REPLACED. I RECEIVED THE CAR BACK 5 DAYS LATER AND THE LIGHT CAME ON AGAIN, AND THE ABS AND TRACTION CONTROL WHERE DISABLED. I TOOK THE CAR TO ANOTHER DEALERSHIP IN THE HOPES THAT THEY COULD FIND THE TROUBLE. AFTER 14 DAYS IN SERVICE, THEY DETERMINED THAT RUST HAS CLOGGED THE FUEL SYSTEM OF THE VEHICLE. THE VEHICLE CURRENTLY HAS 9,800 MILES ON IT. THE CAR IS NOW "UNDRIVEABLE". THEY HAVE YET TO ADDRESS THE ROOT CAUSE OF THE SAFETY ISSUE THAT WAS THE CATALYST FOR THE SERVICE VISIT. *TR

TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE DRIVER SEAT COMPLETELY DETACHED AND THREW THE CONTACT INTO THE BACK SEAT. HIS SPOUSE WAS ABLE TO GRAB THE STEERING WHEEL TO PREVENT A CRASH. THE VEHICLE WAS TOWED TO THE DEALER AND THEY REPAIRED IT UNDER WARRANTY. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS INFORMED THAT THEY WOULD INVESTIGATE THE FAILURE AND CALL HIM BACK. THE CURRENT MILEAGE WAS 21,924 AND FAILURE MILEAGE WAS 21,900. UPDATED 10/03/08 *BF THE FRONT BRAKES SQUEAKED IRREGULARY WHENEVER THE CONSUMER TRIED TO STOP, THE TIRE PRESSURE MONTIORING SYSTEM WOULD INFORMT HE COSUMER ONE OR MORE OF THE TIRE WERE LOW, THE CONSUMER WAS TOLD THE TIRE SENSORS WERE BAD AFTER HAVING RETURNED FOR A SECOND TIME FOR THE SAME ROBLEM. THE BRACKET ON THE REAR MUFFLER HAD BROKEN, THE LATCH IN THE FRONT DRIVERS DOOR HAD BROKEN AND NEEDED TO BE REPLACED. UPDATED 10/07/08. *JB

TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE BRAKES WOULD SQUEAK VERY LOUDLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DEALER STATED THAT THE BRAKES WERE LUBRICATED AND SHOULD BE FINE. TWO MONTHS LATER, THE TIRE PRESSURE SENSOR ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER PLACED AIR INTO THE TIRE AND THE SENSOR WARNING LIGHT ILLUMINATED AGAIN. THE DEALER STATED THAT THE SENSOR MALFUNCTIONED; THEREFORE, IT WAS REPLACED AND RECALIBRATED. THE CONTACT THEN BEGAN TO HEAR A RATTLING NOISE COMING FROM THE REAR PASSENGER SIDE. THE DEALER STATED THAT THE BRACKET FOR THE EXHAUST MANIFOLD MALFUNCTIONED AND WAS REPAIRED. THE LATCH MECHANISM ON THE DRIVER'S SIDE DOOR MALFUNCTIONED AND CAUSED THE DOOR TO SHAKE RAPIDLY WHILE IN MOTION. THE DEALER REPLACED THE DOOR LATCH. WHILE DRIVING 40 MPH, HE SUDDENLY DEPRESSED THE BRAKE PEDAL TO AVOID A CRASH ON THE INTERSTATE. THE DRIVER'S SEAT BRACKET SNAPPED AND THREW THE CONTACT BACKWARDS INTO THE REAR SEAT. THE PASSENGER IN THE VEHICLE GRABBED THE STEERING WHEEL TO AVOID A CRASH. THE CONTACT WAS COMPLETELY DISPLACED FROM THE NORMAL DRIVING POSITION. THE VEHICLE WAS TOWED TO THE DEALER AND WAS UNABLE TO BE DRIVEN. THE DEALER STATED THAT THE SEAT NEEDED TO BE REPLACED, BUT MADE THE NECESSARY REPAIRS IN ORDER FOR THE VEHICLE TO BE DRIVEN AGAIN. THE FAILURE MILEAGE WAS 100 AND CURRENT MILEAGE WAS 21,932.

WHILE DRIVING VEHICLE HEAR AND FEEL LUMP, LUMP ABOUT 10 TIMES AND THEN AN EXPLOSION. YOU CAN FEEL THE TIRE EXPLODE ON THE BOTTOM OF YOUR CAR AND THROUGH THE STEERING WHEEL. *TR

WHILE DRIVING VEHICLE HEAR AND FEEL LUMP, LUMP ABOUT 10 TIMES AND THEN AN EXPLOSION. YOU CAN FEEL THE TIRE EXPLODE ON THE BOTTOM OF YOUR CAR AND THROUGH THE STEERING WHEEL. *TR

SHAKING FROM FRONT END WHEN BRAKES APPLIED. CAN BE VERY VIOLENT WHEN GOING DOWNHILL. SEEMS TO BE COMMON AMONGST IMPALA'S, DEALERS REFUSE TO COVER THE BRAKES. I JUST BOUGHT IT SECOND OWNER AT 25,000 AND IT EVEN WENT THROUGH "GM CERTIFIED" WITH THIS SHAKING BRAKE PROBLEM. *TR

A FRIEND A MINE TOLD ME I NEEDED TO CHECK THE REAR TIRES ON MY 2007 CHEVY IMPALA. HE STATED THAT HE KNEW OF SEVERAL CASES THAT THE INNER REAR TIRE HAD SEVERE TIRE WEAR AND COULD CAUSE AN ACCIDENT. I CHECK MY TIRES AND FOUND THAT BOTH REAR TIRES HAD BEEN WORN DOWN UNTIL THE STEEL BELT WAS VISIBLE ON THE INNER TWO INCHES OF THE TIRES AFTER ONLY 20,000 MILES. THE FRONT TIRES ALSO HAD WORN ON THE INSIDE TWO INCHES OF THE TIRE. I CONTACTED THE DEALER WHERE THE VEHICLE WAS PURCHASED AND TOLD THERE WAS NO RECALL OR SERVICE BULLETIN AND THE PROBLEM WAS I DID NOT ROTATE THE TIRES PROPERLY. AFTER CALLING SEVERAL OTHER DEALERS AND GM CUSTOMER SERVICE THE DEALER WHERE IT WAS PURCHASED TOLD ME TO BRING IT IN TO BE CHECKED. WHEN I ARRIVED BEFORE THE SERVICE DEPARTMENT EVEN LOOKED AT THE VEHICLE, I WAS TOLD THERE WAS NOTHING COVERED BY THE WARRANTY AND THERE WAS NOTHING THEY COULD DO. I WAS TOLD BY THE SERVICE DEPARTMENT THAT MY VEHICLE WAS NOT SAFE TO DRIVE HOME DUE TO THE TIRE WEAR. I WAS TOLD BY THE GM CUSTOMER SERVICE IT WAS NOT THERE PROBLEM, CASE CLOSED. I DID LEARN AFTER SOME RESEARCH THE GM HAS A PROBLEM WITH THE 2007 CHEVROLET IMPALA POLICE VEHICLE. 'A CONDITION THAT MAY CAUSE REAR WHEEL MISALIGNMENT, RESULTING IN LOWER TREAD DEPT ON THE INNER SIDE OF THE REAR TIRES'. GM WILL 'REPLACE REAR WHEEL SPINDLE RODS, ALIGN THE REAR WHEELS AND IF NECESSARY REPLACE THE REAR TIRES AT NO COST. GM HAS ADMITTED THEY HAVE A PROBLEM WITH THE POLICE IMPALA BUT NOT ANY OTHER MODELS OF THE IMPALA. BE

RECALL FROM CHEVY2007 IMPALA ON REAR ALIGNMENT PROBLEM AND IT WAS BROUGHT IN AND THE RECALL WAS DONE. SINCE THE VEHICLE CAME BACK FROM THE RECALL THE REAR END IS SWAYING TO THE LEFT AND RIGHT. THIS SEEMS TO HAPPEN IF YOU HIT A BUMP IN THE ROAD. THIS PROBLEM WAS BROUGHT TO THE ATTENTION OF THE DEALERSHIP WHO DID AGREE THAT IT IS DOING THIS. THE CHECKED EVERYTHING AND NOTHING WAS LOOSE. THEY CHECKED WITH I BELIEVE FACTORY WHO HAVE NO ANSWER. *TR

THE BRAKES WERE APPLIED WHILE DESCENDING A STEEP GRADE. THE FRONT END OF THE VEHICLE STARTED SHAKING VIOLENTLY. WHEN THE DEALER WAS CONTACTED THEY STATED IT WAS PROBABLY WARPED ROTORS AND THEY PROBABLY NEED TURNED. THIS WILL BE THE SECOND TIME THOSE ROTORS WILL BE TURNED. THIS IS ALWAYS THE MANUFACTURERS CURE FOR THIS PROBLEM. IT'S JUST A DELAY UNTIL THE VEHICLE RUNS OUT OF WARRANTY IN ANOTHER 5,000 MILES. I'VE HAD THIS PROBLEM WITH WARPED ROTORS ON VARIOUS VEHICLES BEFORE AND MY EXPERIENCE HAS BEEN THAT IT NEVER FIXES THE PROBLEM. BECAUSE THIS IS A KNOWN ON GOING PROBLEM WHICH OCCURS ON ALL MAKES AND MODELS OF VEHICLES AND ALSO BECAUSE IT HAPPENS TO ONE OF THE VEHICLES MOST CRITICAL SYSTEMS, THE PRACTICE OF TURNING ROTORS TO SOLVE ROTOR WARPING OR ROTOR SHUDDER PROBLEMS SHOULD BE BANNED FOR ALL VEHICLES. *TR

TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING 20 MPH, THE VEHICLE BEGAN SHAKING VIOLENTLY. THE DEALER TURNED THE ROTORS TWO TIMES, BUT THE FAILURE CONTINUED. THE MANUFACTURER WILL BE NOTIFIED. THE FAILURE MILEAGE WAS 7,000 AND CURRENT MILEAGE WAS 14,000. UPDATED 09/13/08. *LJ THE CONSUMER STATED ON WHILE DRIVING DOWN STEEP HILLS, THE VEHICLE SHIMMIES BADLY. UPDATED 09/16/08 *JB

WE HAVE TWO CHEVY IMPALAS AND BOTH HAVE LESS THEN 25,000 MILES. THEY BOTH HAD ALIGNMENTS, BOTH WENT THROUGH TWO SETS OF TIRES, BOTH WENT THROUGH TWO SETS OF BRAKES AND ROTORS AND ONE ALREADY NEEDED A BATTERY. *TR

I WAS TRAVELING ON THE HWY AT ABOUT 70-75 MILES PER HOUR WHEN I TRIED TO MISS AN OBJECT IN THE ROAD MY STEERING WHEEL LOCKED UP AND I SPUN TO THE RIGHT RESULTING IN MY CAR HITTING THE GUARD RAIL AND SPINNING BACK ACROSS THE HWY TO HIT THE MEDIAN WALL. MY PASSENGER WAS INJURED B/C HIS SEATBEALT DID NOT RESTRAIN HIM AND NO AIRBAGS DEPLOYED. NOTHING HAS BEEN DONE TO THE CAR IT IS STILL IN POST ACCIDENT CONDITION. *TR

CHROME RING ON CONSOLE SURROUNDING SHIFTER REELECTS ANY SUNLIGHT DIRECTLY INTO DRIVERS EYES. *TR

2007 IMPALA LS PURCHASED MAY 31,2007, DEFECTIVE STEERING WHEEL SHAFT REPLACED AT 4573 MILES ON OCT 1, 2007. BINDING NOISE NOTED, CLUNKING SOUND ON BUMPS AND TURNS LEFT OR RIGHT. SAME CONDITIONS ARE APPEARING AGAIN JUNE 16, 2008 AT 9500 MILES. NO FAILURE HOWEVER SUSPECT IF IGNORED SHAFT COULD FAIL CAUSING CATASTROPHIC FAILURE OF VEHICLE STEERING. *TR

TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 40 MPH AT 2,000 RPM, THE CONTACT RELEASED THE ACCELERATOR PEDAL AND THE RPM IMMEDIATELY INCREASED. OCCASIONALLY, THE RPM WILL REMAIN THE SAME WHEN PRESSURE IS RELEASED FROM THE ACCELERATOR PEDAL. AFTER THE FAILURE OCCURS, THE VEHICLE WILL CONTINUE TO ACCELERATE FOR A FEW SECONDS. AFTER A PERIOD OF TIME, THE RPM'S WILL RETURN TO NORMAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE MECHANIC STATED THAT THERE WAS NOT A SOLUTION TO CORRECT THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 12,500 AND CURRENT MILEAGE WAS 14,900. UPDATED 7/3/08 *CN UPDATED 07/03/08 *JB

TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 65 MPH AND COMING TO A COMPLETE STOP AT THE TRAFFIC LIGHT THE AIR BAG WARNING LIGHT READ "SERVICE AIR BAGS SOON." THE AIR BAG WARNING LIGHT APPEARS ON A CONSISTENT BASIS. THE VEHICLE WAS TAKEN TO A LOCAL AUTHORIZED DEALER FOR REPAIR AND THE LIGHT CONTINUED TO ILLUMINATE ON TWO OCCASIONS AFTER THE SERVICE WAS PERFORMED. THE CONTACT IS AWARE OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 17,700 AND THE CURRENT MILEAGE WAS 28,544. UPDATED 06/10/08. *LJ UPDATED 06/10/08

TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING 65 MPH, THE REAR OF THE VEHICLE VEERED TO THE LEFT. THE CONTACT NOTICED THE REAR PASSENGER TIRE WAS AT A 45 DEGREE ANGLE WITH THE VEHICLE. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,375 AND CURRENT MILEAGE WAS 14,400. UPDATED 07/29/08. *LJ THE CONSUMER STATED THE RIGHT TIE ROD BROKE. UPDATED 08/05/08

THIS IS A REQUEST IN ORDER THAT THE DOT WILL BEGIN (SUGGESTION) FOR MONTHLY US INSPECTION TO DETERMINE THE DEFECTS AND RECALLS AND MAINTENANCE DEFICIENCIES ON ALL POLICE FORD AND CHEVROLET VEHICLES. THIS REQUEST IS FOR MONTHLY INSPECTIONS ON MOTORCYCLES AND AMBULANCE VEHICLES (BY US DOT) AND FIRE VEHICLES TO HELP PROMOTE SAFETY OF MOTORISTS AND PEDESTRIAN, BICYCLISTS. THE ASSUMPTION IS THAT MOST CITY, COUNTY, STATE POLICE TYPE VEHICLES ARE 2007 OR 2008. *TR

TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING AT AN UNKNOWN SPEED IN RAINY WEATHER CONDITIONS, THE WINDSHIELD WIPERS FAILED INTERMITTENTLY. THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THAT THE ARM FOR THE WIPERS FAILED. HE IS IN THE PROCESS OF NOTIFYING THE DEALER. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 37,000.

REAR END ALIGNMENT ON FLEET VEHICLES. I CURRENTLY OPERATE A 2007 CHEVROLET IMPALA AS PART OF MY EMPLOYMENT AT A LOCAL POLICE AGENCY (GOVERNMENT VEHICLE). AT MY LAST OIL CHANGE, AT 10500 MILES, I WAS SHOWN MY TIRES ON THE REAR (BALD ON INSIDE) AND TOLD I HAD TO BRING TO THE DEALERSHIP FOR WARRANT REAR END WORK. I WAS TOLD AT THE DEALERSHIP THIS IS AN ISSUE WITH ALL FLEET VEHICLES OF THIS MAKE AND MODEL BUT NOT A RECALL. THEY ARE SUPPOSEDLY FIXING MY REAR END BUT ARE REFUSING TO REPLACE THE TIRES. TIRES SHOULD NOT NEED REPLACING AT 10,000 MILES, SO IT IS A DEFECT AND SHOULD BE WARRANTY. ALSO, DUE TO THE TYPE OF WEAR ON MY TIRES, IT WAS NOT VISIBLE UNTIL REMOVED FROM MY VEHICLE (OUTSIDE TIRES STILL HAD TREAD) WHICH I BELIEVE IS A SAFETY HAZARD AS THE TIRES COULD MALFUNCTION DURING A HIGH SPEED INCIDENT AND CAUSE HARM TO ME OR MY CO-WORKERS. *TR

TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING UP A SLIGHT INCLINE OR WHEN MAKING A TURN, THE VEHICLE SHUTS OFF. THE FAILURE ONLY OCCURS WHEN THE FUEL GAUGE INDICATES THAT THERE IS 70-80 MILES LEFT IN THE TANK. THE CONTACT MUST TURN THE ENGINE OFF AND RESTART THE VEHICLE TO ALLOW THE FAILURE TO CORRECT ITSELF. THE DEALER STATED THAT THE FAILURE WAS THE RESULT OF HOW THE FUEL SYSTEM TANK WAS DESIGNED. DUE TO ITS FLAT BOTTOM, AIR ENTERS THE SYSTEM AND CAUSES THE VEHICLE TO STALL AND SHUT OFF. THE DEALER STATED THAT NOTHING COULD BE DONE TO REMEDY THE FAILURE. THEY FURTHER ADVISED HER TO KEEP THE FUEL TANK OVER A QUARTER FULL FOR THE FAILURE NOT TO OCCUR. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 10,860 AND FAILURE MILEAGE WAS 10,800.

WHEN BUYING THE CAR NOTICE THAT THE DRIVER SEAT HEATER WOULD GO OFF AFTER A SHORT TIME ON THE ROAD AND WOULD SLIGHTLY WARM UP AND WOULD NOT COME BACK ON. ACTS LIKE THERE IS A SHORT SOME WHERE. THE DEALER SAID THEY WOULD FIX IT, SO I ENDED UP BUYING THE CAR. AFTER NUMEROUS TRIPS TO THE DEALER TO FIX THE PROBLEM. THEY CAME TO A DECISION TO REPLACE THE PART THAT IS UNDER THE DRIVERS SEAT. (THIS WAS AFTER WE HAD TO TALK TO THE SERVICE MANAGER). THIS DID NOT FIX THE PROBLEM ITS DOING THE SAME THING. HAVE NOT TOOK THE CAR BACK IN AS OF YET BECAUSE I DON'T FEEL LIKE GETTING THE RUN AROUND AGAIN BECAUSE THE SERVICE DEPARTMENT DOESN'T KNOW HOW TO TROUBLESHOOT A WIRING PROBLEM. DID SEND IN THEIR SERVICE SATISFACTION CARD WITH THE COMMENTS THAT IT DID NOT FIX THE PROBLEM. AS OF TODAY I HAVE NOT GOTTEN A RESPONSE TO THIS CARD. ITS BEEN AT LEAST A MONTH SINCE MAILING THE CARD. *TR

TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. A FEW DAYS AFTER THE VEHICLE WAS PURCHASED, IT BEGAN TO VIBRATE WHEN DRIVING BETWEEN 35-55 MPH. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND THEY REPAIRED THE TIRE MONITOR. THREE WEEKS LATER, THE FAILURE RECURRED AND THE DEALER REPLACED AN AXLE. THE VEHICLE IS STILL NOT WORKING PROPERLY. THE FAILURE MILEAGE WAS 1,000 AND CURRENT MILEAGE WAS 23,348.

TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. OCCASIONALLY, THE SEAT RECLINER FAILS. WHEN THE FAILURE OCCURS, THE SEAT BACK WOULD NOT MOVE IN EITHER DIRECTION. THE SEAT RECLINER IS MANUALLY USED AND CURRENTLY DOES NOT RECLINE AT ALL. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 41,000.

THE HEADLIGHTS ON MY 2007 CHEVY IMPALA ARE CONTINUOUSLY GOING DIM AND I'M AFRAID THEY WILL FAIL AT ONE POINT WHILE MY FAMILY IS DRIVING DOWN THE ROAD AT NIGHT. GM SAYS IT'S NORMAL BUT I OWN 3 GM'S AND THE OTHER TWO DON'T DO IT. *TR

I OWN A 2007 CHEVROLET IMPALA. BOTH FRONT SEAT BELTS DO NOT LATCH OR WHEN THEY DO LATCH THEY UNLATCH ON THEIR OWN. I'VE TAKEN THIS CAR TO THE DEALER TWICE AND THE DEALER HAS NOT RESOLVED THE ISSUE. I AM DRIVING A CAR THAT DOES NOT HAVE WORKING SEAT BELTS. *TR

THE VEHICLE WAS TURNED OFF, IN PARK, WITH THE PARKING BRAKE ON, IN THE DRIVEWAY AT AN INCLINE. THE VEHICLE ROLLED BACKWARDS DOWN THE DRIVEWAY, AND HIT THE FENCE WHICH BROUGHT IT TO A STOP. THERE WAS DAMAGE TO THE DRIVER SIDE DOOR AND DRIVER SIDE REAR OF VEHICLE. THE CAR WAS TAKEN TO DEALER, AND THE EVENT EXPLAINED. THE DEALER MADE REPAIR TO DOOR AT MY COST. THE DEALER MADE NO ATTEMPT TO DETERMINE THE CAUSE. I CALLED AGAIN TO SERVICE AND SPOKE TO SOMEONE, WHO STATED THAT THE PARKING BRAKE IS NOT SUPPOSED TO PREVENT THE VEHICLE FROM ROLLING BACKWARDS. NO INVESTIGATION WAS OFFERED. *TR

TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE VEHICLE HAS GOODYEAR INTEGRITY, SIZE 175/70R13 TIRES. WHILE DRIVING 30 MPH IN THE SNOW, THE VEHICLE BEGAN TO SLIDE. THE FAILURE ALSO OCCURRED IN WET AND ICY CONDITIONS. THE DEALER STATED THAT THE TIRES WERE DEFECTIVE AND NEEDED TO BE REPLACED; HOWEVER, THEY DID NOT SPECIFY THE REASON. THE DOT NUMBER, VIN, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 25,000.

REAR ALIGNMENT NOT WITHIN SPECS FROM FACTORY, CAUSED REAR TIRES TO WEAR PREMATURELY. FRONT DISC BRAKES NEEDED REPLACEMENT 11,000 MILES AND ROTORS NEEDED TO BE RESURFACED. CHEVY WOULD NOT COVER THE REPAIRS UNDER WARRANTY. *TR

I HAVE A 2007 CHEVY IMPALA. IT IS USED AS A POLICE CAR FOR MY LOCAL COUNTY. SINCE GETTING THE CAR IN MAY OF 2007, THE STEERING WHEEL HAS LOCKED 4 TIMES WHILE TURNING A CORNER. THE CAR HAS ELECTRIC POWER STEERING VS. HYDRAULIC LIKE MOST CARS. THE MOST RECENT INCIDENT, I NEARLY STRUCK ANOTHER VEHICLE DUE TO NOT BEING ABLE TO STEER. THE WHEEL LOCKS ANYWHERE FROM 2-4 SECONDS, THEN IT FINALLY RELEASES. I CALLED THE DEALERSHIP, AND THEY STATED THEY HAVE RECEIVED SEVERAL OTHER COMPLAINTS SIMILAR TO THIS ON SOME OF CHEVY'S OTHER MODELS WITH ELECTRIC STEERING. I HAVE AN APPOINTMENT THIS WEEK TO GET THE PROBLEM LOOKED AT. HOWEVER I FEEL THIS IS A VERY SERIOUS PROBLEM AND SAFETY ISSUE DUE TO THE FACT OF NOT BEING ABLE TO STEER, AND APPARENTLY IT IS NOT AN ISOLATED INCIDENT. *TR

REAR ALIGNMENT NOT WITHIN SPECS FROM FACTORY, CAUSED REAR TIRES TO WEAR OUT PREMATURELY. FRONT DISK BRAKE ROTORS AND BRAKES UNREPAIRABLE AT 11,000 MILES. CHEVROLET WOULD NOT COVER REPAIRS UNDER WARRANTY. *TR

140 MPH SPEEDOMETER CAN'T BE READ PROPERLY WHILE DRIVING. EVEN WITH NEW GLASSES THIS GAGE IS FOR KILOMETERS ONLY. WE NEED A NEW DIAL THAT SHOWS MPH READABLE TO 2 1/2 MPH. THERE IS NO REASON IN THIS USA TO HAVE A SPEEDOMETER TO GO TO 140 MPH. 2 TIMES THE LEGAL SPEED LIMIT IN THE USA. WHEN SPENDING $25,000 ON THIS NEW CHEVY IMPALA, ONE WOULD NOT EVEN THINK THAT GM IS SO CHEAP TO SAME MONEY ON THE SPEEDOMETER DIAL. THERE IS NO REASON FOR ONLY HAVE NUMBERS OF SPEED AT 20 MPH WHEN THE POLICE GIVE OUT TICKETS FOR 5 MPH OVER THE SPEED LIMIT. *TR

HEADLIGHTS AND DASHLIGHTS FLICKERING ON AND OFF. CHEVROLET TRYING TO BUY ME OFF WITH AN CHECK FOR $564 AND TO TELL ME THAT THEY ARE SORRY AND THEY VALUE ME AS A CUSTOMER. I STILL HAVE THE LETTER AND THE CHECK I HAVEN'T CASH. THE BEST ADVISE THEY CAN GIVE ME IS TRADE IT IN. WHY SHOULD SOMEONE ELSE PUT UP WITH THIS CAR? *TR

TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING 5 MPH, A SPEEDING VEHICLE STRUCK AND PUSHED THE CONTACT'S VEHICLE INTO A BRICK WALL OF AN APARTMENT COMPLEX. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED INJURIES TO THE HEAD AND EYE. THE CONTACT SUSTAINED INJURIES TO THE HEAD, NECK, BACK, AND LEGS. A POLICE REPORT WAS FILED. THE MANUFACTURER TOOK A REPORT AND INVESTIGATED THE BRAIN BOX. THE INVESTIGATION CONCLUDED THAT THE AIR BAG ACTED PROPERLY BY NOT DEPLOYING, BUT NO FURTHER EXPLANATION WAS PROVIDED. THE CURRENT AND FAILURE MILEAGES WERE 10,000. UPDATED 02-06-08. *KB UPDATED 03/29/10 *BF UPDATED 10/14/10*JB

GOODYEAR INTEGRITY 225/60R16 TIRE GOT FLAT TIRE FROM SMALL PLASTIC DEBRIS. WHEN TIRE WAS REPAIRED IT WAS POINTED OUT THE TIRE IS OVER HALF WORN AT JUST BARELY 9,000 MILES. TIRE IF KEPT ON VEHICLE WILL REQUIRE REPLACEMENT BEFORE 17,000 MILES. ALSO TIRE HANDLES POORLY IN ALL CONDITIONS. VERY LOOSE HANDLING AND EXCESSIVE TIRE NOISE ON CORNERS EVEN AT SLOW SPEEDS. *TR

(1) MY WIFE PULLED INTO A PARKING SPACE AT OUR CHURCH AND APPLIED THE BRAKES TO STOP. (2) THE CAR CONTINUED ON ROLLING OVER A CONCRETE BARRIER AND KNOCKING DOWN AN ORNAMENTAL IRON FENCE SURROUNDING THE PARKING LOT AND CONTINUING OUT INTO THE STREET WHERE IT FINALLY STOPPED. IN ADDITION TO THE DAMAGE TO THE FENCE, THERE WAS CONSIDERABLE DAMAGE TO THE FRONT OF THE CAR. (3) CAUSE OF FAILURE HAS NOT BEEN IDENTIFIED. ON ONE OR TWO PREVIOUS OCCASIONS, WHEN PULLING THE CAR INTO OUR GARAGE I HAVE HAD THE CAR STALL AND THEN SURGE FORWARD. CAR IS BEING TAKEN TO A BODY SHOP TO REPAIR THE DAMAGE. *TR

2007 CHEVROLET IMPALA LTZ 17K I WAS DRIVING DOWN THE HIGHWAY AT 65 MPH. I WAS ABOUT TO EXIT AND I HEARD A LOUD POP AND GLASS FELL ALL OVER ME. I LOOKED AND SAW ABOUT A 2 FOOT HOLE IN MY SUNROOF (THE SHADE WAS OPEN). I PULLED OFF THE ROAD AND CALLED THE POLICE. I WAS NOT NEAR AN OVERPASS, IT WAS NIGHT, NO CARS WERE AROUND. I DID NOT FIND AN OBJECT AROUND THE CAR OR IN THE CAR. THE FLORIDA HIGHWAY PATROL DETERMINED THAT IT WAS NOT AN ASSAULT (SOMETHING WAS NOT THROWN AT THE CAR). I CALLED GM AND THEY REFERRED ME TO MY DEALER. I DROPPED THE CAR OFF TODAY BUT THE SERVICE MANAGER WAS VERY DOUBTFUL IT WOULD BE COVERED. HE KEPT INSISTING IT WAS A ROCK. THE STRANGE SIGNS THOUGH ARE THAT MY SUNROOF EXPLODED OUTWARD. THE GLASS IS CLEAR BUBBLED OUTWARD AND THE SHARDS STICK UP OUT OF THE CAR. I TOOK PICTURES OF THIS. I RESEARCHED THIS AND FOUND THAT THIS HAS HAPPENED TO MANY (ALTHOUGH NOT MY VEHICLE) BEFORE. THE SERVICE MANAGER SAID THEY WOULD FIND THE IMPACT POINT AND SHOW ME WHEN THEY DID (HE ACTUALLY ASSUMED IT WAS A ROCK BEFORE EVEN LOOKING) BUT HE COULD NOT EXPLAIN THE OUTWARD GLASS PATTERN (EXCEPT TO SAY CRAZY THINGS HAPPEN WITH GLASS). HE LATER ADMITTED THAT HE HAD SEEN THIS BEFORE BUT NEVER ON AN IMPALA ONLY ON A CORVETTE AND THAT WAS A DEFECT. HE SAID IF THIS WAS A DEFECT IT WOULD HAVE BEEN REPORTED. I TOLD HIM I WAS GOING TO REPORT THIS TO THE NHTSA BUT HE TOLD ME THAT GM WOULD DO THAT. AT THIS POINT THEY ARE INVESTIGATING ALTHOUGH HE SAID HE WAS VERY DOUBTFUL THAT ANYONE FROM

TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE BEGAN ROLLING BACKWARDS AT APPROXIMATELY 5 MPH. THE GEAR WAS PLACED IN PARK AT THE TIME. HER ARM WAS TANGLED IN THE STEERING WHEEL AND SHE WAS KNOCKED TO THE GROUND AND DRAGGED DOWN THE DRIVEWAY. THE VEHICLE FINALLY CAME TO A STOP IN THE STREET. THE CONTACT SUSTAINED BRUISES AND SCRAPES ON HER RIGHT FOOT AS WELL AS HER LEFT KNEE DOWN TO HER ANKLE. HER HIPS AND BACK ARE STILL HURTING FROM BEING KNOCKED DOWN. SHE SCHEDULED AN APPOINTMENT WITH THE DEALER TO HAVE THE VEHICLE INSPECTED. THE CURRENT AND FAILURE MILEAGES WERE 9,942.

WITHIN 6 MONTHS OF LEASING A 07 IMPALA, THERE HAS BEEN THREE SEPARATE OCCASIONS MY TIRE HAS LOST ALL AIR PRESSURE WHILE PARKED WITHIN HOURS. 1ST INSTANCE: BETWEEN 10 A.M. AND 1 P.M. THE TIRE LOST AIR TO WHERE THE RIM WAS TOUCHING THE GROUND. 2ND INSTANCE: LOST 1/2 OF AIR OVERNIGHT - AGAIN THE RIM TOUCHED THE GROUND. I HAD PEP BOYS AND THE DEALERSHIP WHERE I AM LEASING THE VEHICLE EXAMINE THE TIRE AND BOTH SAID NOTHING WAS WRONG WITH THE TIRE AND IT WAS PROBABLY SOMEONE LETTING THE AIR OUT OF THE TIRE. THIRD INSTANCE: I LEFT MY VEHICLE IN THE GARAGE OVERNIGHT AND WOKE UP TO THE RIM TOUCHING THE GROUND. THIS RULED OUT SOMEONE LETTING THE AIR OUT OF THE TIRE. I AGAIN TOOK IT TO THE CHEVY DEALERSHIP WHO I AM LEASING THROUGH, AND ONCE AGAIN, I WAS TOLD NOTHING WAS WRONG WITH THE TIRE. *TR

TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE TURNING THE VEHICLE AT VARIOUS SPEEDS, THE CONTACT HEARD A LOUD CLICKING SOUND COMING FROM THE STEERING COLUMN. SHE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE STEERING COLUMN. FOUR DAYS LATER, THE NOISE RETURNED AND THE DEALER REPLACED THE TIE RODS. ONE MONTH LATER, THE NOISE OCCURRED FOR THE THIRD TIME AND THE STEERING GEAR MECHANISM WAS REPLACED. THE CONTACT IS CURRENTLY EXPERIENCING THE SAME FAILURE FOR THE FOURTH TIME. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE AND REPAIR THE VEHICLE. SHE FILED A COMPLAINT WITH THE MANUFACTURER. THE PURCHASE DATE WAS UNKNOWN. THE FAILURE MILEAGE WAS 24,498 AND CURRENT MILEAGE WAS 26,691. THE CONSUMER STATED AFTER THREE REPAIRS THE PROBLEM STILL PERSISTS. UPDATED 11/14/07 *TR