THE INSTRUMENT CLUSTER HAS WENT OUT ON MY 04 IMPALA LS. FIRST THE SPEED ODOMETER QUIT WORKING,THEN THE RPMS QUIT AND NOW THE TEMPERATURE GAUGE WORKS ABOUT HALF THE TIME.WHAT'S NEXT THE GAS GAUGE? THIS IS A MAJOR SAFETY CONCERN NOT HAVING A PROPERLY WORKING SPEED ODOMETER. I HAVE TWO SMALL KIDS. THIS IS THE SECOND COMPLAINT ENTERED. THERE ARE SEVERAL OTHERS WITH THIS SAME PROBLEM!! SOMETHING NEEDS TO BE DONE ASAP BEFORE SOMEONE GETS KILLED!! NO ONE SEEMS TO CARE ABOUT THIS MATTER. I CAN'T AFFORD TO HAVE THIS FIXED. A RECALL NEEDS TO BE ISSUED. SINCE THIS IS A FACTORY MALFUNCTION!!!! DO SOMETHING PLEASE!! *TR
2004 Chevrolet Impala complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
SPEEDOMETER FALSE READING,WORKS FINE UNDER 50 MILES AN HOUR OVER DROPS TO ZERO AND WILL NOT REGISTER OR WORKS ERRATIC, MIGHT READ 100 OR EVEN HIGHER OR LOWER. *TR
FAILURE OF LOWER INTAKE GASKETS ON 2004 CHEVROLET IMPALA. *TR
FIRST TIME CAR WAS TAKEN OUT TODAY, THE SPEEDOMETER READ 75MPH WHILE STOPPED AT A STOP LIGHT. SCARY FOR ME PARTICULARLY BECAUSE IT WAS THE FIRST TIME MY DAUGHTER TOOK THE CAR OUT ON HER OWN (1PM). SHE ONLY WENT TO THE GROCERY STORE MAYBE 5 MILES FROM THE HOUSE. WHEN SHE RETURNED, I TOOK OUT THE CAR. EVERYTIME I SLOWED OR STOPPED & STARTED, THE BEGINNING SPEED WOULD INCREASE. FOR EXAMPLE, I'D BE STOPPED AND IT WOULD REGISTER THAT I WAS AT 80+MPH. AT ONE POINT ON THE HIGHWAY, THE SPEEDOMETER NEEDLE POINTED AT THE "N". LATER THIS EVENING (8PM) WE TOOK THE CAR OUT AGAIN. IT SHOWED 60 MPH WHEN WE FIRST ENTERED THE CAR. THEN IT DECREASED, SHOWING 40MPH WHILE STOPPED. QUITE DANGEROUS SITUATION. THIS NEEDS TO BE TAKEN CARE OF VIA GM; A RECALL. *TR
MY SPEEDOMETER STARTED BY ZEROING OUT WHILE I WAS DRIVING. I WOULD PULL OVER, SHUT THE CAR DOWN, AND RESTART IT, AND IT WOULD WORK FINE. IT HAS PROGRESSED TO IT NOT WORKING CORRECTLY AT ALL. *TR
ELECTRONICALLY PROBLEMS WITH DOORS LOCKS AND INSTRUMENT PANEL. BOTH PROBLEMS WERE REPAIRED. NOW A YEAR LATER, EXPERIENCING BOTH PROBLEMS. LIGHTS ON THE INSTRUMENT PANEL WILL COME ON AND SPEEDOMETER WILL GO CRAZY WHILE DRIVING. UNABLE TO LOCK THE CAR WITH EITHER KEY OR KEY FOB. *TR
GERALD KING NAME/FIRM/COMPANY: GENERAL MOTORS CORP. SUBJECT/CATEGORY: AUTOMOBILES QUESTIONS/COMMENTS: THE SPEEDOMETER IN MY 2004 IMPALA WORKS SOMETIMES AND DOES NOT WORK SOMETIMES. ON AUTOBEEF'S WEB SITE ALONE THERE ARE 109 COMPLAINTS ABOUT THE SPEEDOMETER. IT SHOULD BE A RECALL ITEM. SEE BELOW 2004 CHEVROLET IMPALA SPEEDOMETER GONE HAYWIRE SEVERITY RATING 8.1 PRETTY BAD TYPICAL REPAIR COST: $454.00 AVERAGE MILEAGE: 61,315 MILES NUMBER OF COMPLAINTS: 109 HTTP://WWW.CARCOMPLAINTS.COM/CHEVROLET/IMPALA/2004/ACCESSORIES-INTERIOR/SPEEDOMETER_GONE_HAYWIRE.SHTML. *TR
FALL OF 2008 NOTICED THAT MY SECURITY LIGHT WAS COMING ON WHILE I WAS DRIVING AND THEN WHEN I WOULD START MY VEHICLE IT WOULD NOT START. CALLED MY DEALERSHIP AND THEY TOLD ME IT COULD BE A FEW THINGS AND THAT IF I TRIED TO START MY VEHICLE AND IT WOULD NOT START TO SHUT OFF THE IGNITION AND WAIT ABOUT 20 MINS, WINTER OF 2008 NOTICED THAT THE TEMPERATURE GAUGE WAS COMPLETELY OVER RUNNING AS HOT AS IT COULD GO. BROUGHT IT IN TO MY CHEVROLET DEALER AND THEY DID A TEST ON IT AND SAID IT WAS FINE AND THAT JUST MAKE SURE IF IT STARTED TO HAVE SMOKE FROM THE HOOD TO GET IT IN. I THEN LOST MY SPEEDOMETER AND MY TURN SIGNALS AND CALLED YET AGAIN TO SEE IF THERE BY ANY CHANCE WAS A RECALL BECAUSE IT HAD BECOME OBVIOUS TO ME THAT AFTER SEARCHING ON LINE THAT THERE SEEMS TO BE SOME SORT OF DEFECT WITH THE COMPUTER BOARD SOMEWHERE. SPOKE WITH CHEVROLET AGAIN TO FIND OUT THAT THERE WAS NO RECALL ON THIS PROBLEM. BROUGHT MY VEHICLE IN ON MARCH 4, 2009 AND PAID OUT OF MY POCKET $1100.95 TO GET MY VEHICLE WHERE I COULD TRUST IT. MY VEHICLE IS A 2004 CHEVROLET AND WHEN THE PROBLEMS STARTED IT HAD LESS THAN 44,000 MILES ON IT. *TR
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 55 MPH AT NIGHT, THE HIGH BEAM HEADLIGHTS FAILED TO OPERATE WHEN ACTIVATED. THE CONTACT'S VISIBILITY WAS EXTREMELY POOR AND SHE PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. SHE HAD TO MANUALLY HOLD THE DIMMER SWITCH WHILE DRIVING TO ENSURE THE ACTIVATION OF THE HEADLIGHTS. THE VEHICLE WAS ABLE TO BE DRIVEN NORMALLY, BUT HAS NOT BEEN REPAIRED. THE VIN WAS NOT ACCEPTED BY THE SYSTEM. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 70,000. UPDATED 5/26/09 *CN UPDATED 05/28/09.*JB
THE CLUSTER FOR THE 2004 CHEVY IMPALA. IT MAKES NOT SENSE THAT THIS SYSTEM GOES OUT AFTER 75,000 MILES ON A CAR. THE DEALER SHIP WANT TO CHARGE 600.00 TO REPLACE THE PART FOR THE CAR. I WILL NEVER BUY ANOTHER AMERICAN CAR BECAUSE OF THIS PROBLEM AND THE PROBLEM I AM HAVING WITH THE SECURITY LIGHT KEEP COMING ON, AND THEN SHUTTING THE ENGINE OFF FOR 15MIN UNTIL THE CAR WILL RUN AGAIN. THAT HAPPEN WHEN I WAS OUT LATE AT NIGHT AND I WAS THE ONLY ONE LEFT IN THE PARKING LOT WAITING ON MY CAR TO START. I FEEL THAT IS A SECURITY PROBLEM WITH MY SAFETY. I HAVE TO KEEP TAKING MY CAR TO THE DEALERSHIP TO HAVE THAT PROBLEM RESET. MY CLUSTER IS STILL OUT DON'T KNOW HOW FAST I AM DRIVING NOR IF MY CAR IS RUNNING HOT, NOR HOW GAS I HAVE N MY CAR. *TR
I HAVE A 2004 CHEVY IMPALA THAT STARTED HAVING PROBLEMS WITH THE SPEEDOMETER. THE SPEEDOMETER WILL READ THE WRONG SPEED WHEN IT IS MOVING AND STANDING STILL. IT WOULD EVEN READ OVER 120MPH WHEN THE CAR IS TURNED OFF. I AM AN ELECTRONICS TECHNICIAN AND DO ALMOST ALL OF MY AUTO WORK MYSELF. I HAVE 2 BROTHERS THAT ARE MECHANICS. IT SEEMS TO ME THAT THE STEPPER MOTORS ARE GOING BAD INSIDE THE INSTRUMENT CLUSTER. THE CLUSTER SHOULD BE RECALLED, BUT I CANNOT WAIT FOR THIS TO HAPPEN. I FOUND A GM PARTS WEBSITE AND TRIED TO ORDER THE WHOLE NEW CLUSTER FROM THEM FOR $154.64. IT ONLY TOOK ME 20 MINUTES TO PULL THE OLD ONE OUT. I RECEIVED AN E-MAIL STATING THAT GM WILL NO LONGER LET THE AVERAGE PERSON BUY THIS INSTRUMENT CLUSTER. YOU NOW NEED TO GET IT FROM A DEALER AT A LARGELY INFLATED PRICE. WHAT A SCAM. NOT ONLY ARE WE DEALING WITH A SAFETY ISSUE, IT SOUNDS LIKE THERE IS A SCAM GOING ON ALSO. I HOPE THIS IS NOT BEING DONE TO PROTECT THE DEALERS. I THINK THAT GM NEEDS TO STEP UP TO THE PLATE AND MAKE THINGS RIGHT WITH ALL OF THESE UPSET PEOPLE. I'LL BET NONE OF THESE PEOPLE WILL BUY ANOTHER GM PRODUCT AGAIN, INCLUDING ME. *TR
SECURITY LIGHT COMES ON CAR WILL NOT START BATTERY AND STARTER ALL FINE. THOUSANDS OF PEOPLE HAVE THE SAME PROBLEM WITH THESE GMS AND STILL NO RECALL. LET THEM GO UNDER AND I HOPE THEY LOOSE THEIR HOMES AND BOATS. *TR
CAR INTERMITTENTLY FAILS TO START. POWER TO ACCESSORIES GOOD, BUT IGNITION WILL NOT WORK. AFTER 30 MINUTES OR SO, IT STARTS, WITH NO PROBLEMS FOR 1 -2 MONTHS, THEN IT HAPPENS AGAIN. I TOOK IT TO THE DEALER, WHO READ THE CODE AND REPLACED A PART, BUT AFTER A FEW MOTHS IT STARTED HAPPENING AGAIN. *TR
I WAS DRIVING MY CAR AND NOTICE THAT I WAS GOING 80MPH, BUT I COULD NOT HAVE BEEN GOING THAT FAST. I PULLED OVER TO THE SIDE OF THE ROAD SCARED! NOTICED THAT MY CAR WAS STILL STUCK ON 80MPH. A FEW WEEKS LATER THE GAGE THAT TELLS ME THAT THE CAR IS OVER HEATING WENT OUT ON ME AS WELL. IT COST WAY TO MUCH TO REPAIR THIS DEFECT THAT MANY PEOPLE ARE HAVING WITH THIS MAKE AND MODEL OF CAR. *TR
2004 CHEVROLET IMPALA DASHBOARD CLUSTER FAILURE. THE INSTRUMENTATION PROVIDES INACCURATE DATA, SPEED, FUEL AND TEMPERATURE GAUGES ARE NOT ACCURATE. SPEED SHOWS MORE THAN 100 MPH STANDING STILL. CAR HAS 44,000 MILES AND NO LONGER UNDER WARRANTY SERVICE. *TR
SPEEDOMETER GOES HAYWIRE; "TRACTION ACTIVE" SENSOR COMES ON AND MAKES A STRANGE NOISE. *TR
THE SPEEDOMETER ON MY 2004 CHEVY IMPALA WENT HAYWIRE WHILE I WAS ON A HIGHWAY. IT STARTED TO SHOOT WAY UP, TELLING ME I WAS TRAVELING 100 MPH, THEN WOULD DROP DOWN AND IT APPEARED I WAS GOING VERY SLOW. THIS WENT ON FOR A COUPLE DAYS AND THEN FROZE ABOUT 23 MPH. THIS COULD CREATE AN UNSAFE CONDITION BECAUSE YOU NEVER KNOW HOW FAST YOU ARE REALLY TRAVELING. MY SON'S 2004 CHEVY PICK UP HAD THE SAME PROBLEM, ALMOST IDENTICAL MILEAGE AND GM FIXED IT NO CHARGE. WHEN I INQUIRED ABOUT THAT, THEY SAID, "IT'S A DIFFERENT PROBLEM". MY COST TO REPAIR WAS $545; THE WHOLE INSTRUMENT CLUSTER HAD TO BE REPLACED. LOOKING ON CARCOMPLAINTS.COM, THERE ARE 106 COMPLAINTS (LAST TIME I CHECKED) FOR THE SAME ISSUE, YET GM REFUSES TO ACKNOWLEDGE THERE'S A PROBLEM WITH THE 2004 CHEVY IMPALA. *TR
2004 CHEVROLET IMPALA SPEEDOMETER WENT ERRATIC AT ~ 65,000 MILES. THE SPEEDOMETER THEN FAILED. DEALER STATED IT IS A FAILED A STEPPER MOTOR AND WILL REQUIRE ~ $500 FOR REPAIR. HAVING THE SPEEDOMETER FAIL CAUSES A MAJOR SAFETY CONCERN DUE TO VEHICLE SPEED IS UNKNOWN. *TR
I PURCHASED MY 02 IMPALA LATE 07 USED, IT HAD APPROX. 30K MILES. ABOUT 60K MILES IT STARTED TO HARD SHIFT, THEN STARTED OVERHEATING. IT WOULD ONLY HARD SHIFT WHEN PUT INTO REVERSE, 1ST AND 2ND EVERY NOW AND THEN AND AS THE TIME HAS GONE ON ITS DOING IT MORE AND MORE, AND SHIFTING EVEN HARDER, I CALLED A DEALERSHIP AND THEY SAID TOUGH. I AM VERY UNHAPPY WITH THIS PROBLEM, I HAVE A 2 YEAR OLD IN MY CAR WITH ME AT ALL TIMES AND THIS ISSUE IS NOT SAFE. OTHER THAN THIS I LOVE THE CAR. ITS GREAT ON GAS AND ALL AROUND WONDERFUL, I AM JUST VERY UNHAPPY WITH THE TRANSMISSION. I TOOK IT TO AAMCO AND THEY SAID ITS GOING TO NEED TO BE REPLACED SOON, HARD SHIFT AND LONG SHIFT. AND THEY SAID THAT IF I KEEP DRIVING IT I WILL BE DOING MAJOR HARM TO THE TRANNY. I CANT AFFORD THIS AND IT SEEMS AS IF I AM NOT THE ONLY ONE WITH THIS PROBLEM. I KNOW 1 OTHER PERSON THAT HAS AN 04 IMPALA AND THEY HAVE THE SAME PROBLEM. *TR
2004 CHEVY IMPALA HAS A MALFUNCTIONING "PASSLOCK" SYSTEM. THE IGNITION WILL NOT ALLOW YOU TO START THE CAR AT TIMES - VERY FRUSTRATING. YOU MUST WAIT FOR IT TO RESET ITSELF, WHICH SOMETIMES TAKES A HALF HOUR, I KNOW MANY OTHER IMPALA OWNERS ARE HAVING THE SAME PROBLEM. *TR
2004 IMPALA SPEEDOMETER NOT FUNCTIONING. WITH VARYING SPEED LIMITS THROUGHOUT THE CITY I FEEL THAT THIS IS A SAFETY PROBLEM AND PREVENTS A DRIVER FROM BEING IN COMPLIANCE WITH THE LAW. WIFE DRIVES A LOT ON HER JOB AND WOULD NOT LIKE FOR HER TO BE DRIVING TOO FAST FOR ROAD CONDITIONS. ONE CANNOT RELY ON OTHER DRIVERS TO DICTATE ONES SPEED. SEEMS TO BE AN ONGOING PROBLEM WITH THIS MAKE AND MODEL. INFORMATION TELLS ME THAT THE '04 TRUCKS WITH THIS PROBLEM WERE FIXED BY GM COMPANY AND THE CARS ARE HAVING THE SAME PROBLEM BUT ARE NOT BEING REPAIRED BY GM. THE RATIO OF COMPLAINTS TO THIS PROBLEM COMPARED TO THE OTHER PROBLEMS WITH THIS MAKE AND MODEL TELL ME THAT GM SHOULD ADDRESS THE PROBLEM BEFORE THERE ARE SERIOUS CONSEQUENCES INVOLVING THE INABILITY OF A DRIVER OF A 2004 IMPALA TO DETERMINE THEIR SPEED AND POSSIBLY RESULTING IN A SERIOUS ACCIDENT. *TR
JUST DRIVING NORMALLY TO AND FROM WORK THE SPEEDOMETER WILL STOP WORKING NOT ALLOWING THE DRIVER TO BE ABLE TO TELL HOW FAST THEY ARE GOING. EVEN AFTER SHUTTING THE CAR OFF THE SPEEDOMETER WILL NOT DISPLAY THE PROPER SPEED THE VEHICLE IS TRAVELING. THIS IS THE SAME FAILURE THAT GM HAD MADE A RECALL FOR THEIR TRUCKS AND SUV'S BUT WILL NOT FIX THE CAR'S GAUGE CLUSTERS. *TR
SPEEDOMETER OCCASIONALLY MALFUNCTIONS. BROUGHT TO DEALER BUT DEALER STATES THAT THERE IS NOTHING THEY CAN DO UNTIL IT MALFUNCTIONS PERMANENTLY. *TR
AT 38,000 MILES...THE SPEEDOMETOR FAILS WHEN YOU ARE ON THE HIGHWAY. AT FIRST IT JUST SLOWLY DROPPED TO 0. THEN THE THERMOMETER WENT HAYWIRE; I CK'D THE ENGINE EVERYTHING WAS FINE...IT REGISTERS ALL AROUND THE GLOBE NOW. NOW THE SPEEDOMETOER WORKS WHEN IT WANTS TO....I TRAVEL A LOT, AND THIS THING SETTLES DOWN AFTER A LONG TRIP HOPEFULLY...LAST TIME IT WENT TO THE BOTTOM OF THE GAUGE. I JUST CAN'T WAIT FOR A COP TO SEE MY MALFUNCTION. CAN HE STILL GIVE ME A TICKET IF I LEGALLY HAVE NO IDEA HOW FAST I AM TRAVELING? LEGALLY YOU SHOULD GET THAT TICKET! MAKE ME SEE A JUDGE GM! I BOUGHT A GM CERTIFIED CAR IN ORDER TO FIND OUT THAT IT DOES NOT MEAN ANYTHING! YOUR BRAKES ARE KILLING ME TOO! MY BOSS'S TOYOTA IS GOING ON 80,000 MI. THEY WILL BE GOOD FOR 100,000.00 MI. I AM THE ONE PUTTING ON THE HIGHWAY MILES HERE! I AM AT APPROX. 50,000.00 MILES. REMEMBER...I GOT THE CAR AT 28,000.00 MILES. I AM A HIGHWAY TRAVELER.....IN JUST A YEAR I HAVE PUT ON 20,000.00 MILES. HIGHWAY MILES! I THINK GM GOT BAD BRAKES! THE ROTORS ARE DONE! I THOUGHT I WAS BUYING A SAFE TRUSTWORTHY CAR. I GOT TRASH. I WILL BUY FOREIGN NEXT TIME; ESPECIALLY IF YOU DO NOT COVER MY INSTRUMENT CLUSTER GONE WRONG! *TR
DRIVING DOWN THE ROAD AND NOTICED MY SPEEDOMETER QUIT WORKING. WILL RESET ITSELF AFTER CAR HAS BEEN TURNED OFF AND SAT FOR AT LEAST 30 MINUTES. THIS WAS HAPPENING OCCASIONALLY, BUT NOW IT IS A DAILY THING; ALMOST EVERY TIME I GET IN THE CAR. SOMETIMES THE SPEEDOMETER WILL QUIT AFTER BEING IN STOP AND GO TRAFFIC OR AFTER HITTING A HARD BUMP AND THEN THE SPEEDOMETER WILL GET STUCK ON ONE FIGURE. SOMETIMES IT IS STUCK ON ZERO OR 25 MPH. I HAVE TAKEN IT TO BE REPAIRED BUT IT WON'T ACT UP FOR THE SERVICE GUY. IT IS A HAZARD WHEN DRIVING BECAUSE NOT KNOWING WHAT SPEED I AM GOING CAN CAUSE AN ACCIDENT. WHEN RESEARCHING FOR A RECALL, I HAVE SEEN HUNDREDS OF PEOPLE WITH THE SAME PROBLEM. *TR
SPEEDOMETER CLUSTER FOR ALL DASH GAUGES HAS GONE OUT. HAVE REPLACED IT 3 TIMES AND STILL HAVING TROUBLE. OTHER CHEVY MODELS WERE RECALLED FOR THIS IN THE RECENT PAST. *TR
2004 CHEVROLET IMPALA SECURITY LIGHT COMES ON, LOCKS THE IGNITION, AND DOESN'T ALLOW THE CAR TO CRANK AT ANYTIME. *TR
REGULAR USE OF VEHICLE, SPEEDOMETER GETS STUCK IN PLACE AND DOESN'T READ SPEED AND TEMPERATURE GAUGE IS STUCK AS WELL IN THE SAME CLUSTER. DEALER INFORMED ME THAT THERE NO RECALL ON PART EVEN THOUGH I HAVE SPOKE WITH OTHERS WITH THE SAME VEHICLE HAVING THE SAME PROBLEM. MY CAR IS A 2004 IMPALA UNDER 70,000 MILES. I USE MY GPS TO TRACK MY SPEED, BECAUSE I FEEL IT'S NOT RIGHT FOR ME TO PAY UP TO $460.00 FOR A PART THAT I DID NOT BREAK OR DAMAGE BECAUSE OF NORMAL USE. *TR
DASHBOARD INDICATORS TURN ON AND OFF RANDOMLY. CAR WON'T START. SYMPTOMS ARE INTERMITANT. *TR
2004 CHEVY IMPALA: IN AUG 2007 HAD PASSENGER SIDE WHEEL HUBS REPLACED. THAT WA AT 54,000 MILES. NOW IT IS MARCH 2008 AND 25,000 MILES LATER THEY NEEDED REPLACED AGAIN. I HAVE HEARD THAT IF THEY FAIL ALL THE WAY THE WHEEL LOCKS. IS THIS NOT A SAFETY ISSUE?? THERE ARE OTHERS OUT THERE WHO HAVE HAD THE SAME PROBLEM AND THE GM DEALERS IGNORE IT. *TR
ENGINE TEMPERATURE GAUGE STOPPED WORKING, THEN SHORTLY AFTERWARDS THE SPEEDOMETER FAILED. DOES NOT READ THE CORRECT SPEED OR READS 0 MOST OF THE TIME. *TR
ALONG WITH SEVERAL HUNDRED OTHERS ON THIS SAME PAGE, THE INSTRUMENT CLUSTER ON THE 2004 CHEVROLET IMPALA IS FAILING. TEMP GAUGE QUIT WORKING A FEW WEEKS AGO, NOW THE SPEEDOMETER HAS FAILED. CREATES AN UNSAFE CONDITION. CHEVROLET DENIES KNOWLEDGE OF DEFECT, BUT DEALER DOES ACKNOWLEDGE; HOWEVER, WILL COST $500-700 TO REPAIR. SINCE THIS IS A KNOW DEFECT, AND A SIGNIFICANT SAFETY ISSUE, WHY DOES NHTSA TAKE NO ACTION? *TR
I PURCHASE A 2004 CHEVY IMPALA IN JANUARY '06-MY GAS GAUGE WENT ALMOST A YEAR NOW. I HAVE PAID 700 TO REPLACE AND NOW IT DOESN'T WORK AT ALL. NOW THE SPEEDOMETER HAS GONE. I HAVE READ TONS OF CONSUMER REPORTS OF THINGS I CAN ANTICIPATE WILL GO SOON AND I AM DISGUSTED THAT GMC,CHEVY, ETC IS NOT DOING ANYTHING FOR ITS CUSTOMERS BUT RIP THEM OFF WITH REPAIR JOBS THAT DON'T FIX THE PROBLEM. *TR
2004 CHEVY IMPALA. SECURITY LIGHT GOES ON AND THEN CAR WON'T START. I HAVE TO WAIT ABOUT 20 MINS. TO START. I HAVE TAKEN IT TO TWO DIFFERENT DEALERS OVER THE PAST 3 YEARS AND SPENT PLENTY OF MONEY BUT STILL HAVING PROBLEMS. RESEARCH ONLINE HAS REVEALED THIS IS A LONG KNOWN PROBLEM. WHEN WILL CAR MANUFACTURERS BE FORCED TO 'FESS UP AND FIX THIS? NO WONDER THE BIG THREE ARE GOING UNDER. *TR
SPEEDOMETER STATS SLOWING DOWN WHEN DRIVING. EVENTUALLY READS ABOUT 20 MPH WHEN DOING REALLY 70 MPH. *TR
THE SPEEDOMETER STARTED READING INCORRECTLY. IT GOES UP, BUT DOES NOT GO BACK DOWN WHEN YOU SLOW DOWN. NOW THE TEMPERATURE GAUGE IS DOING THE SAME THING. I ALSO OWNED A 2004 CHEVROLET SILVERADO 4X4 THAT HAD THE SAME PROBLEM. THE CHEVROLET DEALER REPAIRED THE PROBLEM AT NO COST TO ME. HOWEVER, WHEN I CONTACTED CHEVROLET ABOUT THE 2004 IMPALA, I WAS TOLD THAT THEY KNEW ABOUT THE PROBLEM, BUT WERE NOT CORRECTING IT AT THAT TIME UNDER ANY RECALL. IF I WANTED THE PROBLEM FIXED, I WOULD HAVE TO PAY FOR IT MYSELF. I FEEL THAT THIS IS A SAFETY ISSUE THAT CHEVROLET SHOULD CORRECT AS THEY DID WITH THE 2004 SILVERADO. *TR
THE SPEEDOMETER BECAME ERRATIC AND COMPLETELY STOPPED WORKING; STUCK ON 80 OR 100 MPH AT ALL TIMES. DANGEROUS TO DRIVE IN POOR WEATHER DUE TO INABILITY TO JUDGE SPEED OF VEHICLE ACCURATELY. THIS COULD LEAD TO POSSIBLE MOTOR VEHICLE ACCIDENT AND/OR SPEEDING TICKETS. NOTHING DONE BY OWNER AT THIS TIME DUE TO COSTLY REPAIR; FEEL GM RECALL APPROPRIATE DUE TO MANY ONLINE COMPLAINTS FOR SAME ISSUE. THIS EQUIPMENT SHOULD BE RECALLED. *TR
THE SPEEDOMETER ON MY 2004 CHEVROLET IMPALA STOPS WORKING RANDOMLY. IT SOMETIMES GOES UP WAY PAST 120 MPH. ODDLY, I'M ABLE TO RESET IT BY TURNING THE CAR OFF AND THE TURNING THE KEY TO THE A/C POSITION. THIS ONLY SETS THE SPEEDOMETER BACK A LITTLE WAY EACH TIME SO I HAVE TO TURN THE KEY BACK AND FORTH LIKE 20 TIMES TO GET THE SPEEDOMETER TO RESET BACK TO ZERO. IT'LL WORK FINE FOR A LITTLE WHILE AND THEN IT'LL GO CRAZY AGAIN. *TR
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE GAUGES ON THE INSTRUMENT PANEL WERE INOPERATIVE AND DISPLAYED INACCURATE READINGS. AS A CONSEQUENCE, SHE CANNOT DETERMINE HOW FAST SHE IS TRAVELING, WHICH IS HAZARDOUS. THE CONTACT IS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER TO IDENTIFY THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000 AND CURRENT MILEAGE WAS 58,500. UPDATED 3/16/09 *CN UPDATED 03/19/09. *JB
THE HEADLIGHTS GO COMPLETELY OUT OCCASIONALLY WHEN SWITCHING ON THE HIGH BEAMS. IT HAS DONE THIS INTERMITTENTLY FOR SOME TIME. THEY WILL COME ON WHEN YOU SWITCH THEM AGAIN. THE CAR IS A 2004 CHEVROLET IMPALA SS. IT FIRST STARTED IT ABOUT 2 YRS AGO. *TR
SPEEDOMETER AND TACHOMETER STARTED READING ERRATICALLY CONSTANTLY. I DID NOT HAVE THE ABILITY TO KNOW WHAT SPEED I WAS GOING. INSTRUMENT CLUSTER WAS REPLACED AT DEALERSHIP. THE OLD PART WAS NOT MADE AVAILABLE, THEY SAID IT HAD TO BE RETURNED TO BE REFURBISHED. COST: $508.28. *TR
DRIVING MY 2004 CHEVROLET IMPALA ON THE EXPRESSWAY, AT THE SPEED LIMIT OF 65 IN RUSH HOUR TRAFFIC MY SPEEDOMETER STARTED ADVANCING UNTIL IT WAS OVER 120MPH. I MAINTAIN MY PLACE, PACING THE OTHER BUT I HAD NO IDEA OF MY SPEED. I FOUND OUT THAT IMPALAS HAVE A HISTORY OF DEFECTIVE SPEEDOMETERS. SINCE MY VEHICLE WAS OVER WARRANTY, THEY WANTED TO CHARGE ME TO REPLACE THE SPEEDOMETER. A GM MECHANIC TOLD ME HOW TO TEMP FIX IT, BUT I RECURS OFTEN. GM MUST RECALL THESE DEFECTIVE SPEEDOMETERS! EVEN IF YOU TAKE YOUR VEHICLE TO A MECHANIC OR GM DEALERSHIP YOU DON'T KNOW IF THE TEMP FIXED IT OR ACTUALLY REPLACED THE SPEEDOMETER? SOMEONE IS GOING TO GET KILLED BECAUSE THEY CAN NOT JUDGE THEIR HIGHWAY SPEED. I UNDERSTAND THAT SOME OTHER GM VEHICLES (EG.TAHOE) HAS THE SAME PROBLEM. CAN YOU GET US A RECALL AND FIX? GM MECHANICS KNOW ABOUT THIS PROBLEM. *TR
THE TEMPERATURE GAUGE FIRST FLUCTUATE GREATLY EVERYTIME THE CAR WAS TURNED ON, THEN IT JUST STOPPED. THEN THE SPEEDOMETER DID THE SAME THING. THE SPEEDOMETER NOW STAYS STATIONARY BELOW 0 MPH. *TR
WHILE MY COMPLAINT MAY NOT BE 'SAFETY' RELATED, IT IS CERTAINLY AN ISSUE. I HAVE 2004 CHEVY IMPALA THAT IS SUFFERING FROM A COMMON AND KNOWN PASSLOCK PROBLEM. HOW CAN CHEVY BE ALLOWED TO PRODUCE FAULTY PRODUCTS? IF THIS IS GOING ON HOW DO I KNOW THAT THE SAFETY FEATURES ON MY CAR WILL WORK? I AM SO DISTURBED BY THIS. *TR
MY 2004 CHEVY IMPALA SPEEDOMETER IS NOT WORKING. I HAVE MY CHILDREN IN THE CAR WITH ME YOU PEOPLE SHOULD RECALL THIS PROBLEM. I DON'T WANT ANYTHING TO HAPPEN TO ME OR MY CHILDREN. *TR
I HAVE READ SEVERAL COMPLAINTS ON FORUMS, SUCH AS THE ONES ON CARCOMPLAINTS.COM, ABOUT THIS ISSUE. 2004 CHEVY IMPALA... USING THE HIGH BEAMS, AND SUDDENLY ITS DARK OUT SIDE... THE LIGHTS JUST TURN OFF! YOU HAVE TO FLICKER THE HIGH BEAMS A FEW TIMES, AND THE NORMAL LIGHTS WILL COME BACK ON. MY LIGHTS HAVE TURNED OFF WHILE DRIVING IN THE DARK AT LEAST 400 TIMES SO FAR! THIS IS GOING TO GET SOMEONE KILLED! EVERYONE WANTS AROUND $700 TO FIX THE ISSUE, I THINK CHEVY SHOULD STEP UP AND PAY THIS! *TR
SPEEDOMETER IS ERRATIC. CANNOT TELL WHAT ACTUAL SPEED IS AT ANY TIME. ALSO GAS GAUGE DOES NOT WORK PROPERLY. CANNOT TELL HOW MUCH GAS IS IN THE TANK. ALSO WIPERS ARE NOT WORKING PROPERLY. WHERE'S GM WITH A RECALL TO FIX THESE PROBLEMS? THESE ARE ALL SAFETY ISSUES. *TR
MY 2004 IMPALA HAS PROBLEMS WITH IT'S LIGHT/DIMMER SWITCH. ONE HAS TO CLICK THE HANDLE TWICE IN ORDER TO DIM/BRIGHTEN THE LIGHTS. A COUPLE OF TIME THE DASH LIGHTS AND HEADLIGHTS ALL WENT COMPLETELY OUT WHEN I TRIED TO DIM/BRIGHTEN THE LIGHTS. THIS IS A HAZARD. THERE SHOULD BE A RECALL!!!!! *TR
THE HEADLIGHTS KEEP CUTTING OUT WITH INCREASED FREQUENCY WITH ALL EXTERIOR LIGHTS INCLUDING THE DASH LIGHTS. ALSO, THE SPEEDOMETER WILL STOP WORKING AND JUST KEEP INCREASING UNTIL IT POINTS STRAIGHT DOWN. BOTH HAVE HAPPENED SEVERAL TIMES. *TR
MY SPEEDOMETER WOULD SOMEDAYS GO TO 60-120 UPON STARTING THE CAR SOMEDAYS OPERATED FINE. CALLED GMC DEALER WHERE I PURCHASED CAR TOOK IT IN AND HE SAID IT DEFINITELY WAS THE SPEEDOMETER CLUSTER SAID DEFINITELY NOT A SHORT BUT WOULD NOT PUT THAT IN WRITING UNTIL THEY REPLACE THE CLUSTER WITH A REDESIGNED ONE AND THAT WOULD BE 450.00EST. THE SERVICE MANAGER ASSURED ME IT WAS SAFE TO DRIVE I JUST WOULD NOT KNOW HOW FAST I WAS GOING VERY FUNNY. HE ALSO ADMITTED TO ME THAT SOME OF THE TRUCK&SUV'S WERE ON RECALL BUT NOT MY 2004 IMPALA YET. SINCE THEN I HAVE BEEN READING MANY OTHER COMPLAINTS RE: THIS CLUSTER PROBLEM SINCE 2003 WHY SHOULD I PAY FOR A PART THAT SHOULD BE A RECALL ON ALL GMC CARS AND TRUCKS. IT APPEARS THERE IS ALSO A LEGAL SUIT PENDING REGARDING THIS PART. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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