2004 Chevrolet Impala complaints

FRONT END- ABOUT ONE WEEK AFTER PURCHASING VEHICLE FROM A DEALERSHIP, THE FRONT END FELT LIKE IT WAS GOING TO FALL IN. THE WHEELS FEEL LIKE THEY WERE GOING TO ROLL OFF, THERE'S A CLICKING NOISE WHEN STEERING WHEEL IS TURNED. FEELS LIKE THE FRONT END IS GOING TO FOLD IN. TOLD INTERMEDIATE SHAFT 100% SAFE TO DRIVE AND STILL WAITING FOR PART FOR ABOUT A MONTH NOW. WHEN DID PROBLEM FIRST GET REPORTED TO CHEVY? WHEN ARE CONSUMERS GOING TO BE MADE AWARE? AFTER PURCHASING VEHICLE TO FIND THEY HAVE A PROBLEM? *JB

1) EVENTS LEADING UP TO THE FAILURE - IT ALL STARTED OUT OF THE BLUE ABOUT 2 WEEKS AGO. I HAVE AN INTERMITTENT FAILURE OF THE BLINKER MECHANISM OF THE TURN SIGNALS. WHEN IT DOES NOT WORK, THE LEVER IS TURNED FOR EITHER LEFT OR RIGHT TURN AND THE SIGNAL STAYS LIT, BUT NOT BLINKING. MOST OF THE TIME, THOUGHOUT THE DAY, THE SIGNALS BLINK PROPERLY. 2) FAILURE AND ITS CONSEQUENCES - THIS IS OBVIOUSLY A SAFETY ISSUE IN THAT DRIVERS FOLLOWING ME WOULD NOT BE AS ALERT TO A NON-BLINKING LIGHT AS THEY WOULD BE FOR A BLINKING LIGHT. 3) BOTH MYSELF AND MY LOCAL GAS STATION REMOVED AND AND RESEATED THE POSSIBLE OFFENDING FUSE AND ASSOCIATED RELAY MODULE. HE EVEN INDICATED THAT BOTH CHEVROLET AND PONTIAC CARS HAVE TURN SIGNAL ARMS WITH SHORTS IN THEM. I COULD NOT FIND ANY RECALLS INDICATING A SHORT IN THE TURN SIGNALS.

DURING A FRONTAL COLLISION AT 30 MPH, THE FRONT AIR BAGS DID NOT DEPLOY. CONSUMER SUSTAINED MINOR INJURIES. THE VEHICLE WAS TOWED. *AK GENERAL MOTORS REFUSED TO CHECK THE VEHICLE AIR BAGS UNLESS THE CONSUMER PAID FOR IT TO BE TOWED TO THEM. *TC

DURING A 40 MPH FRONTAL VEHICLE COLLISION FRONT AIR BAGS DID NOT DEPLOY. CONSUMER SUSTAINED MINOR INJURIES, AND HAD THE VEHICLE TOWED. DEALERSHIP WILL BE NOTIFIED OF THE PROBLEM. *AK

MY "LOW OIL LEVEL" LIGHT CAME ON AFTER 2000 MILES. I HAD THE OIL CHANGED, IT WAS A QUART LOW. I WAS TOLD THAT NEW VEHICLES SOMETIMES "ABSORB" OIL THE FIRST TIME. THE LIGHT CAME ON AGAIN AT 5000 MILES, THE OIL WAS OVER A QUART LOW. IT WAS IMPLIED THAT I WAS NOT RESETTING THE CHANGE OIL LIGHT PROPERLY. THE ENGINE OIL LIGHT CAME ON AT 9000 MILES. AT THIS POINT I PAID FOR AN OIL CHANGE AND AN OIL CONSUMPTION TEST WAS DONE. THE LOW OIL LIGHT CAME ON AGAIN AT 10,000 MILES. THE DEALERSHIP MADE A SERVICE APPOINTMENT, TOPPING OFF THE OIL SINCE IT WAS A QUART LOW AND I SHOULDN'T GO FOUR DAYS WITH THE OIL A QUART LOW. WHEN I RETURNED FOR THE SERVICE APPOINTMENT MY OIL LEVEL WAS ONLY 1/2 QUART LOW. THEY HAD FORGOTTEN THAT THEY TOPPED IT OFF. I HAD TO PAY FOR ANOTHER OIL CHANGE AND ANOTHER OIL CONSUMPTION (DYE TEST) WAS STARTED. I WAS SHOWN A NOTICE THAT WAS SENT TO THE DEALERSHIP REGARDING DEFECTIVE GASKETS OR SEALS ON 2004 IMPALAS. TO DATE I HAVE HAD FOUR OIL CHANGES, ALL OF WHICH THE OIL LEVEL WAS OVER A QUART LOW. I WOULD THINK THAT THERE WAS ENOGH EVIDENCE TO WARRANT THE REPAIR TO MY VEHICLE WITHOUT HAVING TO PAY FOR ANOTHER OIL CHANGE AND WAIT 2000 MILES. I AM CONCERNED THAT IF OIL IS BEING CONSUMED IT HAS TO EFFECT OTHER PARTS OF THE ENGINE. THE OIL HAS TO GO SOMEWHERE. AGAIN, I WAS TOLD THAT IT WOULD NOT CAUSE ANY EFFECT TO ANY OTHER PART OF THE VEHICLE. *AK

ODOMETER 1120 MILES - CHEVROLET IMPALA LS - PURCHASED NEW IN JUNE, 2004. SITUATION: AS I WAS EXITING THE LIE VIA THE WOODHAVEN BLVD OFF RAMP GOING WESTBOUND, I WAS GOING THE RECOMMENDED SPEED LIMIT (20 MILES PER HOUR). AS I WAS FOLLOWING THE CURVE OF THE ROAD, THE STEERING WHEEL SUDDENLY JERKED TO THE LEFT, DIRECTING THE CAR TOWARDS THE ROADSIDE CURB. IN TURNING THE STEERING WHEEL TO THE RIGHT TO CORRECT, THERE WAS A LOT OF RESISTANCE AND IT WAS HARD TO TURN. THE FRONT LEFT WHEEL HIT THE CURB. THE CAR MOVED OFF THE CURB IN THE DIRECTION TO THE RIGHT. THE CAR FELT LIKE IT WAS GRINDING METAL AND SLOWED DOWN CONSIDERABLY. DAMAGE: MY INSPECTION OF THE CAR REVEALED THAT THE FRONT DRIVERS SIDE WHEEL WAS PUSHED BACK IN ITS FRAME TOWARDS THE REAR OF THE CAR. THE RIM OF THE WHEEL WAS SCRATCHED AND SMALL CHUNKS OF THE TIRE WERE RIPPED OFF. THE BACK DRIVERS SIDE TIRE APPEARED TO BE SCRAPED AS WELL. I AM UNSURE OF BODY OR FRAME DAMAGE. REPAIR: BUMPER COVER, LT FENDER, LT APRON PANEL, ENGINE CRADLE - PULL & ALIGN STEERING GEAR & LINKAGE, LT ROCKER MOLDING. REPLACED: LT FRONT LINER, LT FRONT & REAR ALLOY WHEELS, LT FRONT TIRE, LT FRONT LOWER CONTROL ARM BUSHING, LT AXLE ASSEMBLY 3.8 LITER, LT STRUT SOFT RIDE, LT OUTER TIE ROD, LT INNER TIE ROD PILLARS - ROCKER & FLOOR, CORROSION PROTECTION. OLD PART AVAILABILITY - NO. JB

I PURCHASED A 2004 CHERVOLET IMPALA FROM C & O MOTORS IN ST. ALBANS WEST VIRGINIA ON MARCH 23,2004. THE VEHICLE ONLY HAD TWO MILES ON THE ODOMETER. EVER SINCE I HAVE HAD THE VEHICLE, I HAVE HAD CONTINUED BRAKE PROBLEMS, FRONT END SUSPENSION PROBLEMS, NOISES COMING FROM THE DASH OF THE VEHICLE, AND A POPPING AND CRACKING SOUND COMING FROM THE FRONT END OF THE VEHICLE. SINCE I HAVE HAD THIS VEHICLE I HAVE HAD ALL 4 TIRES REPLACED, ALL HUB CAPS REPLACED, ALL LUG NUT COVERS REPLACED, 2 RACK OF PINIONS REPLACED, 2 STEERIND SHAFTS REPLACED, BOTH SIDES OF UPPER MOUNT AND BARINGS REPLACED, FRONT END SUSPENSION BOLTS REPLACED AND TIGHTENED SEVREAL TIMES, AND NO HAVE AN ELETRICAL PROBLEM WHEN ROLLING UP THE WINDOWS THE LIGHTS DIM, AND FRONT HEAD LIGHT LENS ALWAYS HAS MOSITURE IN THEM WHENIT RAINS. *AK

BOUGHT A 2004 FROM RUSS DARROW GROUP IN MADISON WI. THIS CAR WAS A RENTAL CAR WE PAID 19K FOR IT AND IT HAS 30K MILES ON IT. IT SHAKES WHEN DRIVING OVER 50MPH AND THE BRAKES ARE UNRELIABLE. THE SALESMAN COOERICED US INTO THIS CAR, AND WE TRIED TO RECTIFY THE MATTER WITHIN 48 HOURS, BUT THEY WON'T COOPERATE. THERE ARE 2004 CARS WITH 0 MILES FOR LESS MONEY, THAT HAVE NOT BEEN IN ANY ACCIDENTS. THE FRONT END IS OUT OF ALLIGNMENT AND IT IS UNSAFE TO DRIVE. IT IS A 2004 CHEVY IMPALA. WE WANT A DIFFERENT, SAFE CAR, WE DO NOT WANT THIS FIXED. THE PAYMENTS ARE ALMOST 500 PER MONTH FOR SIX YEARS. THERE ARE THREE DIFFERENT MILEAGE AMOUNTS ON THE PAPERS AND ON THE CONTRACT THE ODOMETER SAYS 0 STRIKEN OUT. PLEASE HELP. THANK YOU. *AK

CAR PARKED ON HILL WITH EMERGENCY BRAKE ENGAGED. WHEN BRAKE WAS RELEASED, CAR ROLLED BACKWARDSAS IF IN NEUTRALAL, EVEN THOUGH IT WAS IN PARK. *AK

VEHICLE STALLED INTERMITTENTLY AT ANY SPEED. VEHICLE HAD BEEN TO DEALER ON FOUR SEPARATE OCCASIONS, AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM.*AK THE VEHICLE HAS STALL A TOTAL OF EIGHT TIMES. THE VEHICLE HAS BEEN TAKEN TO THE DEALER ON FOUR OCCASIONS BUT NO CODES WERE FOUND DURING TESTING. *NM

RECALL O4V-287.*MR THE VEHICLE THE CONSUMER RENTED HAD STEERING PROBLEM WHICH RESULTED IN A CRASH. LATER THE CONSUMER FOUND OUT ABOUT A RECALL ON THE VEHICLE. *NM

THE NEW MODEL YEAR 04 CHEVROLET IMPALA SEDANS HAVE POORLY DESIGNED AND OR MIS-ADJUSTED DAYTIME RUNNING LIGHTS, CAUSING BLINDING GLARE TO ON COMING DRIVERS, DRIVERS IN FRONT OF THESE VEHICLES AND PEDESTRIANS WALKING AT NIGHT. THESE EXCESSIVELY GLARING LIGHTS DISTRACT AND CAUSE EYE PAIN TO OTHER DRIVERS AND TEMPORARY BLINDNESS. THIS IS A SERIOUS SAFETY PROBLEM THAT NEEDS TO BE ADDRESSED ESPECIALLY FOR PEDESTRIANS WALKING AGAINST TRAFFIC AT NIGHT.*AK

WHEN THE BRAKES WERE APPLIED, THE VEHICLE VIBRATED. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND MECHANIC DETERMINED THAT THE FRONT ROTORS NEEDED TO BE CUT. THE CONSUMER WILL HAVE THE ROTORS CUT. *AK WITHIN 10 MILES OF DRIVING THE VEHICLE IMMEDIATELY AFTER PURCHASE, THE BRAKES BEGUN TO SHUTTER AND VIBRATE. *SC *JB

CAR BOUGHT NEW, VIBRATION FROM FRONT END ,DEALER ALIGNED FRONT AND REAR WHICH WAS OUT OF SPEC.(HAVE ALIGNMENT PRINT-OUT FOR BEFORE AND AFTER) AFTER ALIGNMENT UNEASY FEELING STEERING WITH CONSTANT CORRECTION. WILL WANDER L&R. WHEN STOPPING STEERING WHEEL WILL OCCASIONALLY JERK TO THE LEFT, PULLS RIGHT UPON ACCELLERATION. SCAREY DRIVING IN RAIN - HYDROPLANES EASILY. MY CONCERNS ARE FOR HANDLING / BRAKING IN WINTER CONDITIONS OF ICE AND SNOW.*AK

OWNER HAD TO REPLACE THE RACK AND PINION STEERING , ALSO, OWNER HAD REPLACED A SET OF BRAKE PADS AND ALSO HAD TO REPLACE THE FUEL TANK DUE TO A TANK FAILURE. VEHICLE WAS PURCHASED BRAND NEW AND HAS 13,000 MILES YET IT HAS BEEN ONE PROBLEM AFTER ANOTHER AND THE MANUFACTURER IS NOT DOING ANYTHING TO ASSIST THE CONSUMER. PLEASE PROVIDE FURTHER DETAILS. *LA

I BOUGHT A CAR FOR 18995. ON A DAY LATER THE DEALER PUT ON THE NEWS PAPER THE SAME CAR STOCK # FOR 12995. IM TRYING TO FIX THIS MATTER WITH THE DEALER BUT THEIR SAY IS JUST TO ATTRACT PEOPLE. *LA

WHILE ACCELERATING/COASTING STEERING PULLED TO THE RIGHT/LEFT. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

THERE ARE NO THINGS THAT LEAD UP TO THE THE STEERING PROBLEM. THE PROBLEM IS WITH CAR THAT HAS 3018 MILES ON IT I SHOULD HAVE NO PROBLEMS. THE STEERING CLICKS WHEN TURNED TO THE LEFT AND RIGHT. DEALER WILL GET ME A RENTAL CAR IF THE CAR WARRENTY WORK IS MORE THEN 2 HOURS OR CAR NEEDS TO BE KEPT OVERNIGHT. *AK

ALL PROBS WITH 2004 IMPALA SS STARTED AFTER 3 MONTHS OF PUCHASE DATE. THERE WERE LESS THAN 3,000 MILES ON CAR. 1ST INCIDENT - WHILE MAKING RIGHT TURN AT 20 MPH, CAR DIED 1/2 WAY THROUGH TURN. THE STEERING WHEEL LOCKED AND ENDED UP GOING INTO ONCOMING TRAFFIC. LUCKILY MADE IT TO OPPOSITE SIDE OF ROAD W/ HARM. CAR WOULDNT START AT ALL. DEALERSHIP SERVICE DEPT. REPLACE CRANK SHAFT POSITION SENSOR. 2ND INCIDENT - APPROX 3 WEEKS AFTER 1ST, I WAS STOPPED TO DROP PASSENGER OFF, CAR STARTED TO SHAKE AND IDLE WAS HIGH, 2 SECONDS LATER CAR DIED. CAR RESTARTED THIS TIME, DRIVING HOME ABOUT 35MPH CAR DIED IN HEAVY TRAFFIC, STEERING LOCKED AND HAD TO STRUGGLE TO GET CAR OVER TO SIDE OF ROAD. CAR WOULD NOT RESTART THIS TIME. DEALERSHIP SERVICE DEPT AGAIN REPLACED THE CRANK SHAFT POSITION SENSOR. 3RD INCIDENT - GOT THE CAR BACK ON A FRIDAY AFTERNOON, THE CAR DIED AGAIN WHILE DRIVING BY SATURDAY NITE. DEALERSHIP SERVICE DEPT LOOKED A LITTLE FURTHER THAN CRANK SHAFT POSITION SENSOR THIS TIME AND REPAIRED LOOSE PIN CONNECTIONS IN IGNITION COIL MODULE CONNECTOR. 4TH INCIDENT - 2 MONTHS AFTER ALL THIS, CIGARETTE LIGHTER DOESNT WORK, LIGHTS DIM WHEN POWER WINDOWS PUT UP, DASH BOARD SENSOR THAT GETS OFF WHEN LOW FUEL LIGHT/ LOW TIRE PRESSURE LIGHT COMES ONDOES NOT RESET. CAR STILL FEELS SLUGGISH. LOUD SCRATCHING NOISEOCCURS WHEN WHEELS TURNED ALL THE WAY IN ONE DIRECTION. EVERYTHING FIXED B/C OF BLOWN FUSE. SCRAPING NOISE COMING FROM LOOSE CLIP IN TIRE WHEEL WELL. DEEALERSHIP STATED CAR WAS RUNNIN

WHILE MAKING A SHARP TURN AT 30 MPH CONSUMER'S CHILD SEAT BELT BECAME UNATTACHED. THE BUCKLE OF THE BELT STRUCK ANOTHER CHILD IN THE FACE, CAUSING MINOR INJURIES. DEALER EXAMINED THE SEAT BELT AND FOUND NO DEFECTS. *AK

WHEN GOING DOWN AN INCLINE AND APPLYING THE BRAKES OR STOPPING THERE WAS A NOISE AND A LOUD BOOM. DEALER TOLD CONSUMER THAT IT WAS THE FUEL TANK. *AK THE FUEL TANK WAS REPLACED BUT THE PROBLEM RECURRED. *NM

I HAVE RENTED SEVERAL GM VEHICLES OVER THE LAST YEAR AND FOUND THAT IN MOST EVERY ONE OF THEM IT IS POSSIBLE TO SHIFT THE CAR FROM PARK WITHOUT APPLYING THE BRAKE WHILE THE KEY IS IN THE ACC POSITION. *AK

DRIVER SAYS "EVERY TIME THEY GET IN AND OUT OF THE CAR THEY GET SHOCKED." OWNER HAS TRIED SCOTCH GUARD AND FABRIC SOFTENER AND NOTHING HELPS. OWNER LATER TOOK VEHICLE TO THE DEALER AND WAS TOLD THAT THE VEHICLE SHOWS NO SIGN OF DEFECTS AND THERE IS NOTHING THEY CAN DO. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM

ON GOING PROBLEM OF MOISTURE BUILD UP IN HEAD LIGHT HOUSING. DEALER STATES THAT THIS IS A PROBLEM FOR ALL CHEVY IMPALAS AND NOTHING CAN BE DONE EXCEPT TO "BLOW OUT" THE MOISTURE. THIS CONDITION OCCURS EVERYTIME LIGHTS ARE TURNED ON. DEALER CALLS THIS THE GREENHOUSE EFFECT. ILLUMINATION OF ROADWAY AT NIGHT IS EFFECTED. PROBLEM REPORTED TO GM HOWEVER, COMPLAINT NUMBER 1-188065149, THEY DID NOT INDICATE THAT THIS WOULD BE LOOKED OR ADDRESSED. *JB