SPEEDOMETER IS GIVING FALSE READINGS. GAUGE WILL NOT GO DOWN PAST 60MPH EVEN WHEN PARKED AND TURNED OFF. RECENTLY BOUGHT CAR USED FROM A FRIEND WHO ALSO COMPLAINED OF THIS PROBLEM. SPEEDOMETER GOES HAYWIRE FREQUENTLY. LUCKILY I HAVE NOT BEEN PULLED OVER. NOTHING HAS BEEN DONE ABOUT THIS PROBLEM DUE TO LACK OF MONEY FOR REPAIRS. THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED. *TR
2004 Chevrolet Impala complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
DRIVING ON A DARK RURAL ROAD AT NIGHT AND TRIED TO PUT MY LIGHTS ON HIGH BEAM. THE LIGHTS WENT TOTALLY OUT WHEN I TRIED TO PUT THEM ON HIGH BEAM. PREVIOUSLY DURING THE PAST 3 MONTHS THEY HAVE FLICKERED WHEN I WENT TO PUT THEM ON HIGH BEAM BUT DID NOT GO TOTALLY OUT. I HAVE TRIED SEVERAL MORE TIMES TO PUT THEM ON HIGH BEAM AND THE LIGHTS GO OUT TOTALLY EACH TIME SO I DO NOT DARE TO TRY TO PUT THEM ON HIGH BEAM NOW AT ALL. I HAVE CALLED A DEALERSHIP TO HAVE THIS LOOKED INTO. THEY SAY THEY WILL HAVE TO TEST THE CAR FIRST THEN TAKE THE STEERING COLUMN APART AND PROBABLY REPLACE THE SWITCH. ESTIMATED COST UP TO $1000.00 MY CAR HAS ONLY 27,499 MILES ON IT AND I BOUGHT IT BRAND NEW IN 2004. *TR
WHILE DRIVING ON THE OPEN HIGHWAY, THE SPEED ODOMETER INCORRECTLY RECORDS THE SPEED. IT WILL GET STUCK AT A NUMBER HIGHER THAN ZERO, EG. SPEED ODOMETER SHOWS 60 YET RATE OF SPEED MAY ONLY BE 40, THUS CAUSING A SAFETY HAZARD ON THE HIGHWAY. THIS ISSUE IS WELL DOCUMENTED ON THE INTERNET. *TR
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 20 MPH, ANOTHER VEHICLE STRUCK THE CONTACT'S VEHICLE ON THE DRIVER'S SIDE AND PUSHED HER INTO A METAL POLE. THE AIR BAGS NEVER DEPLOYED. THE CONTACT AND ANOTHER OCCUPANT WERE INJURED, ALTHOUGH BOTH WERE WEARING THEIR SEATS BELTS AT THE TIME. THE VEHICLE WAS DESTROYED AND HAD TO BE TOWED FROM THE SCENE. A POLICE REPORT WAS FILED. THE MILEAGES WERE UNKNOWN.
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA LS. WHILE DRIVING 35 MPH, THE SPEEDOMETER DIAL SUDDENLY BEGAN TO RISE. THE DIAL DID NOT STOP AND WENT INTO THE HUNDREDS WHEN THE VEHICLE WAS REALLY ONLY TRAVELING AT AN ESTIMATED SPEED OF 35 MPH. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE FAILURE STILL OCCURRED. WHEN THE VEHICLE WAS RESTARTED, THE DIAL DID NOT MOVE. AFTER A FEW DAYS, THE DIAL BEGAN TO DROP AND EVENTUALLY WENT BACK TO ZERO. THE DEALER STATED THAT THE STEEPER MOTOR CLUSTER NEEDED TO BE REPLACED, WHICH HAS NOT YET BEEN DONE. THE MANUFACTURER REFUSES TO ASSUME RESPONSIBILITY FOR THE DEFECT. THROUGH RESEARCH, THE CONTACT FOUND NUMEROUS COMPLAINTS REGARDING THE SAME DEFECT. THE CURRENT AND FAILURE MILEAGES WERE 63,000.
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SPEEDOMETER WOULD NOT RECORD THE PROPER SPEED. THE SPEEDOMETER DISPLAYED AT LEAST 30 MILES BELOW THE TRAVELED SPEED, OR IT WOULD READ OVER 100 MPH WHEN THE CONTACT WAS REALLY TRAVELING LESS THAN 50 MPH. THE MANUFACTURER WOULD NOT ASSUME LIABILITY OR ASSIST WITH THE REPAIRS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 24,000 AND CURRENT MILEAGE WAS 40,500. UPDATED 03-06-09 *BF THE CONSUMER STATED THE SPEEDOMETER INITIALLY WOULD FAIL OCCASIONALLY OR GIVE FALSE READINGS. SOON AFTER, IS STOPPED WORKING ALL TOGETHER. UPDATED 03/11/09. *JB
SPEEDOMETER IN 2004 CHEVROLET IMPALA STARTED ACTING ERRATIC, DISPLAYING IMPROPER SPEED AND THEN FALLING OVER TO ZERO OR 5 MPH INDICATION. *TR
WHILE DRIVING TO CHICAGO THE TACHOMETER WENT ALL THE WAY TO THE RED. AFTER PULLING OVER TO CONFIRM THE CAR WAS NOT RUNNING HOT, I FOUND THAT I COULD RESET THE GAUGE BY SLOWLY TURNING THE KEY ON AND OFF TO THE ACCESSORY POSITION; UNTIL THE NEEDLE REACHED ITS ORIGINAL POSITION. THIS CONTINUED TO HAPPEN SPORADICALLY FOR A MONTH OR SO, AND THEN I NOTICED I WAS DRIVING ON THE INTERSTATE WITH THE FLOW OF TRAFFIC, BUT THE SPEEDOMETER WAS ONLY READING 30 MILES PER HOUR. I HAD PREVIOUSLY USED MY CRUISE CONTROL AT THE SET SPEED, AND WAS ABLE TO USE THE 'RESUME' BUTTON TO GIVE ME AN APPROXIMATION OF HOW FAST I WAS CURRENTLY GOING. THIS ALLOWED ME TO GET HOME SAFELY. AGAIN, I WAS ABLE TO RESET THE SPEEDOMETER BY TURNING THE KEY IN THE IGNITION TO THE ON AND OFF POSITION. THE NEXT FAILURE CAME SHORTLY THEREAFTER, WITH THE GAS GAUGE. KNOWING THAT IT WAS A FULL TANK, IT WAS READING EMPTY; AGAIN BEING RESET WITH THE ON/OFF OF THE KEY IN THE IGNITION. I TOOK THE CAR TO THE LOCAL DEALERSHIP TO GET THESE SAFETY ISSUES TAKEN CARE OF, AND WAS INFORMED THIS WAS GOING TO COST ME $600 BECAUSE IT WAS OUT OF WARRANTY... IT ONLY HAS 40K MILES ON THE VEHICLE. I HAVE BEEN TRYING TO RESOLVE THIS THROUGH CHEVROLET EVER SINCE THEN, AND THEY AGREED TO PAY 1/2. THIS ONLY LEADS ME TO BELIEVE THAT IT IS INDEED A SAFETY ISSUE THAT SHOULD BE COVERED BY THE MANUFACTURER. I CAN'T DRIVE A VEHICLE WITHOUT A SPEEDOMETER, TACHOMETER, OR GAS GAUGE, AND I CAN ONLY WONDER HOW MANY OTHER INDIVIDUALS ARE OUT THERE THAT HAVE
SPEEDOMETER ON 2004 IMPALA STOPS WORKING--FREEZES UP. HAVE TO STOP CAR AND ABOUT 15 TO 30 MINUTES FOR SPEEDOMETER TO WORK. THIS MALFUNCTION OF THE SPEEDOMETER IS OCCURRING MORE AND MORE. DEALER AND CHEVROLET CUSTOMER SERVICE SAID THAT THEY WOULD NOT PAY TO FIX THIS PROBLEM. GM ISSUED A BULLETIN #07187B STATING THAT THEY WOULD REPAIR THIS PROBLEM ON 2003-2004CHEVROLET AVALANCHE,SILVERADO,SUBURBAN,TAHOE ALONG WITH GMC SIERRA,YUKON ETC. I WANT TO KNOW WHY THE 2004 CHEVROLET IMPALA IS NOT INCLUDED IN THIS EXTENDED WARRANTY THAT THEY ISSUED AS IT IS THE SAME PROBLEM AS THE OTHER VEHICLES.(DEFINITELY A SAFETY PROBLEM) PLEASE HELP ME. *TR
ALL THREE GAUGES IN THE INSTRUMENT PANEL HAVE CEASED FUNCTIONING. AT FIRST, THE DEFECT AFFECTED ONLY THE TEMPERATURE GAUGE. SHORTLY THEREAFTER, THE SPEEDOMETER STOPPED WORKING. FINALLY, THE PROBLEM ALSO AFFECTED THE FUEL GAUGE WHICH NO LONGER FUNCTIONS EITHER. *TR
ON DECEMBER 23RD WHILE DOING NORMAL DRIVING AROUND TOWN MY SPEEDOMETER STUCK AT 50MPH. I WAS MOMENTS EARLIER GOING THE SPEED LIMIT OF 35. AT A COMPLETE STOP IT RAISED TO 60 AND REMAINED STUCK THERE. THROUGH RESEARCH ONLINE I HAVE FOUND THAT THIS IS A COMMON PROBLEM WITH 396000+ POSTS AND COMPLAINTS REGISTERED ACROSS THE COUNTRY. I FOUND MANY POSSIBLE TEMPORARY "FIXES" AND ONE DID WORK UNTIL TODAY. WHILE AGAIN NORMAL DRIVING MY SPEEDOMETER DROPPED FROM 35MPH TO 0 AND IS NOW STUCK THERE. THIS IS A MAJOR SAFETY HAZARD FOR DRIVERS, MYSELF AND THOSE AROUND SUCH VEHICLES. A RECALL SHOULD BE DEMANDED. MY CAR IS ONLY 5 YEARS OLD WITH NO OTHER PROBLEMS UP TO THIS POINT. IT HAS 70,000+ MILES AND HAS HAD REGULAR SERVICING AND NO OTHER GAUGE PROBLEM SO FAR. *TR
WHILE DRIVING AT NIGHT MY HIGH BEAMS WILL SUDDENLY SHUT OFF. IF I HIT THE DIM/BRIGHT SWITCH, THE LOW BEAMS WILL COME BACK ON. I HAVE TRIED TAKING THE LIGHTS OFF OF THE AUTOMATIC SETTING BUT IT MAKES NO DIFFERENCE. IT IS VERY DANGEROUS TO BE DRIVING AT NIGHT AND THE LIGHTS ALL OF A SUDDEN SHUT OFF. *TR
I HAVE A 2004 IMPALA. MY SPEEDOMETER STARTED ACTING CRAZY ONE DAY AND NOW DOESN'T WORK AT ALL. I THOUGHT I COULD DIAGNOSE THIS PROBLEM ONLINE AND FIX IT MYSELF. I WAS SHOCKED TO FIND HOW MANY PEOPLE HAVE THE SAME PROBLEM AND WHY THERE IS NO RECALL FOR THIS ISSUE. *TR
2004 CHEVY IMPALA... APPROX 80,000 MILES - TACHOMETER & SPEEDOMETER ACTING WEIRD. APPARENTLY THIS IS KNOWN PROBLEM... GM SHOULD RECALL! *TR
INTERMITTENT VECHILE SPEEDOMETER. & TACHOMETER STARTING TWO DAYS AGO, THE SPEEDOMETER ON THIS VECHILE STARTED ACTING ODD. AFTER TURNING A CURVE, THE SPEEDOMETER ROSE TO 70MPH AND REMAINDED THERE. HAD TO TURN MY KEY FROM THE ON TO OFF POSITION MANY TIMES TO GET IT TO RESET. HOWEVER THIS FIX ONLY WORKED FOR A FEW MINUTES. I AM AFRAID THAT IF I CONTINUE TO DO THE KEY CYCLE, MY STARTER WILL BE WORN OUT. ACCORDING TO A CHEVROLET DEALERSHIP, THE REPAIR COST FOR THIS WILL BE $600. I DO NOT UNDERSTAND WHY THIS ISSUE HAS NOT BEEN BROUGHT UP TO THE ATTENTION OF GM FOR A RECALL. MANY PEOPLE HAVE ATTEMPTED TO DO SO; HOWEVER, GM DOES NOT SEEM TO CARE. THIS TYPE OF ISSUE CAN CAUSE MANY ISSUES UP TO AND INCLUDING ROAD HAZARDS. IT WOULD BE WISE FOR GM TO PLACE OUT A RECALL FOR THIS. I WILL BE COLLECTING EMAILS FOR THIS AT THE FOLLOWING E-MAIL ADDY: *TR
SPEEDOMETER IN 2004 IMPALA GOING HAYWIRE. NOT READING CORRECTLY. *TR
I OWN A 2004 CHEVROLET IMPALA V6. ABOUT 3 MONTHS AGO THE SPEEDOMETER STARTED ACTING UP. IT WOULD READ 30 WHEN I WAS STOPPED, OR 15 WHEN I WAS DOING ABOUT 60. SPEED READINGS ARE COMPLETELY RANDOM WHILE DRIVING NOW. IT VERY SELDOMLY WORKS CORRECTLY AND "TICKS" WHEN IT TRIES TO RESET. TEMPERATURE GAUGE STARTED ACTING THE SAME WAY AND IS PERMANENTLY STUCK WELL PAST THE OVERHEATING MARK. RECENTLY, MY AIRBAG LIGHT HAS ALSO PERMANENTLY TURNED ON AND REMAINS LIT EVERY TIME I DRIVE. I HAVE INCLUDED A LINK TO A DISCUSSION BOARD WITH COMPLAINTS FROM MULTIPLE PEOPLE WHO HAVE THE EXACT SAME PROBLEM FOR THE SAME YEAR/MODEL. PLEASE LOOK INTO THIS AS IT SOUNDS AS THOUGH CHEVROLET IS AVOIDING RECALLS FOR DANGEROUS INCIDENTS IN THE WAKE OF THE CURRENT STATE OF OUR ECONOMY! THANK YOU FOR YOUR TIME AND HELP WITH THIS MATTER. HTTP://WWW.CARCOMPLAINTS.COM/CHEVROLET/IMPALA/2004/ACCESSORIES-INTERIOR/SPEEDOMETER_GONE_HAYWIRE.SHTML. *TR
ABOUT 1 YEAR AGO, MY TEMP GAUGE STOPPED WORKING. NOW MY TACHOMETER EITHER SHOWS "0" WHEN THE VEHICLE IS MOVING OR IT WILL GO UP TO AROUND "4". MY CAR IS A 2004 IMPALA SS INDIANAPOLIS SPEEDWAY LIMITED EDITION NOW HAVING CLOSE TO 80,000 MILES. PROBLEM W TEMP GAUGE STARTED AROUND 50,000 MILES. CHEVROLET NEEDS TO RECALL THE INSTRUMENT CLUSTER PANELS OF ALL 2003 - 2006 MODELS WITH SO MANY COMPLAINTS. *TR
I BOUGHT A 2004 CHEVY IMPALA DROVE IT LESS THEN ONE YEAR WHEN THE INSTRUMENT PANEL BEGAN TO NOT WORK. IT STARTED OUT BY GIVING A HIGH TEMP. READING THEN THE SPEEDOMETER WOULD NOT GO BACK DOWN TO 0 WHEN STOPPED. WHEN THE CAR DROVE AGAIN THE SPEEDOMETER WOULD INCREASE WHERE IT LEFT OFF. I WAS ABLE TO RESET THE SPEEDOMETER BY TURNING THE IGNITION TO ACCESSORY THEN OFF THEN BACK ON; IT WOULD GO DOWN IN SMALL INCREMENTS. THIS TEMPORARY FIX IS NO LONGER WORKING AND THE SPEEDOMETER DOES NOT WORK AT ALL. I HAVE GONE TO NUMEROUS WEBSITES AND THIS APPEARS TO BE A COMMON PROBLEM ON THIS CAR ONCE THE MILEAGE REACHES ABOVE 50000. I WOULD LIKE FOR THERE TO BE A RECALL SO THAT CHEVY IS REQUIRED TO REPLACE THIS DEFECTIVE PART AT THEIR EXPENSE. *TR
SPEEDOMETER ON 2004 IMPALA MAXED OUT WHEN DRIVING AND ALSO READ 40-70 WHILE PARKED. THE ENTIRE CLUSTER PANEL WAS REPLACED. THIS IS A COMMON PROBLEM AND A RECALL SHOULD BE ISSUED SINCE IT POTENTIALLY COULD BE A SAFETY ISSUE. *TR
CLUSTER IS OUT ON MY 2004 CHEVY IMPALA. THIS CONTROLS THE SPEED ODOMETER,TEMPERATURE GAUGE,GAS GAUGE,RPMS.FIRST THE SPEED ODOMETER WENT OUT THEN THE TEMPERATURE GAUGE MESSING UP NOW THE RPMS. I HAVE NOT HAD THIS CAR VERY LONG. ONLY HAS 66,000 MILES. THERE HAS NOT BEEN ANY CRASHES OR INJURIES YET. BUT I DO HAVE TWO SMALL CHILDREN. AND I'M VERY CONCERNED ABOUT THIS SAFETY MATTER. THE PART IS VERY EXPENSIVE AND I CAN'T AFFORD IT. NO RECALLS HAVE BEEN MADE TO MY KNOWLEDGE. *TR
2004 CHEVROLET IMPALA SPEEDOMETER OPERATING ERRATIC. DRIVING ON ICE IS DANGEROUS BECAUSE I WAS GOING APPROX 60MPH AND IT SHOWED 38MPH. I WAS GOING PAST THE MILE MARKERS AT ONE PER 60 SECONDS. *TR
2004 IMPALA WITH A 3800 ENGINE.. SPEEDOMETER IS STUCK AT THE HIGHEST POINT IN READING, ABOVE 110 MPH WITHOUT THE CAR EVEN RUNNING. *TR
MY SPEEDOMETER AND FUEL GAUGE HAS QUITE WORKING AS WELL AS MY CLIMATE CONTROL MOTOR. I BOUGHT THIS CAR USED WITHOUT A WARRANTY. WHEN THINGS STARTED GOING WRONG A COUPLE MONTHS AFTER I BOUGHT IT I STARTED LOOKING FOR INFO ONLY TO FIND LOTS OF COMPLAINTS ABOUT THE ISSUES I AM HAVING. I THINK THIS PROBLEM NEEDS TO BE ADDRESSED AND A RECALL ISSUED BEFORE SOMEONE GETS HURT OR KILLED DUE TO NOT KNOWING HOW FAST YOU ARE GOING OR RUNNING OUT OF GAS IN A COLD OUT OF THE WAY PLACE UNABLE TO GET HELP. I HAVE MANAGED NOT TO HAVE AN ACCIDENT OR RUN OUT OF GAS BUT OTHERS MAY NOT BE SO FORTUNATE. *TR
MY SPEEDOMETER WAS READING 75 AND IT FELT LIKE WE WERE BARELY MOVING. I PULLED OVER TO THE SIDE OF THE ROAD AND STOPPED, THE SPEEDOMETER READ 40 MILES AN HOUR.. SO WE CONTINUED ON OUR WAY HOME, AND IT IS STILL STUCK ON 15. I WILL GET CHECKED OUT AS SOON AS POSSIBLE. THE REASON THAT I'M COMPLAINING IS THAT I JUST LEARNED OF YOUR WEB SITE BY BROWSING ON MY PC FOR WARRANTY'S ON 2004 IMPALA'S. I READ A LOT OF THE COMPLAINT'S ABOUT PEOPLE COMPLAINING ABOUT THERE IMPALA'S. I NOTICED THAT I HAVE OR HAVE HAD THE SAME PROBLEMS THAT THEY HAVE, OR HAVE HAD WITH THE STEPPER MOTORS GOING BAD. SOUNDS LIKE THERE IS A RECALL TYPE PROBLEM HERE THAT GM IS NOT TAKING CARE OF IT HAS TO DO WITH ALL GM PRODUCTS FOR THE YEARS 2003 TO 2006. THIS IS NOT A PART THAT CAN BE ABUSED BY THE CAR OWNER. IT IS A DEFECTIVE PART AND NEEDS TO BE REPLACED BY THE MANUFACTURE. THERE IS A VERY SERIOUS SAFETY ISSUE HERE AND NEEDS TO BE TAKEN CARE OF BEFORE SOMEONE GETS HURT OR KILLED. THERE IS THOUSANDS OF PEOPLE WITH THE SAME PROBLEM I HAVE SEEN SEARCHING THE WEB FOR IMPALA SPEEDOMETER PROBLEMS. *TR
OWN 2004 CHEVROLET IMPALA. HAD VEHICLE INSPECTED FOR PULSATING FEEL IN STEERING SHAFT IN 10-10-2005,08-31-06,01-24-07 AND FINALLY 12-27-08. STEERING SHAFT WAS LUBRICATED ON 08-31-06 FOR INSUFFICIENT LUBRICATION. NOW CHEVROLET DEALER SAYS I NEED TO REPLACE THE INTERMEDIATE STEERING SHAFT AFTER MY WARRANTY HAS EXPIRED! PLEASE REFER TO NHTSA CAMPAIGN ID NUMBER 08E063000 COMPONENT: STEERING. THANK YOU FOR YOUR ATTENTION INTO THIS MATTER. *TR
SPEEDOMETER BECAME ERRATIC AND COMPLETELY STOPPED WORKING; STUCK ON 80 OR 100 MPH AT ALL TIMES. DANGEROUS TO DRIVE IN INCLEMENT WEATHER DUE TO INABILITY TO JUDGE SPEED OF VEHICLE ACCURATELY; POSSIBLE MOTOR VEHICLE ACCIDENT AND/OR SPEEDING TICKETS. NOTHING DONE BY OWNER AT THIS TIME DUE TO COSTLY REPAIR; FEEL GM RECALL APPROPRIATE DUE TO MANY ONLINE COMPLAINTS FOR SAME ISSUE. *TR
SPEEDOMETER IS NOT WORKING. *TR
SPEEDOMETER ON MY 2004 CHEVROLET IMPALA HAS STOPPED WORKING PROPERLY AND GIVES ERRONEOUS READINGS. CAN READ ANYWHERE FROM 0 TO 120+ MPH AT NORMAL HIGHWAY SPEEDS AND FROM 0 TO 60 MPH WHEN YOU ARE STOPPED AT A TRAFFIC LIGHT. ADDITIONALLY, THE TEMPERATURE GAUGE INSTRUMENT IS ALSO MALFUNCTIONING. THE VEHICLE WAS TAKEN TO THE CHEVROLET DEALER AND THEY INFORM ME THAT THE REPAIR WILL COST $460.00. THE SPEEDOMETER DEFECT IS EXTREMELY HAZARDOUS AS THIS IS AN IMPORTANT PIECE OF SAFETY EQUIPMENT. I CONTACTED CHEVROLET CUSTOMER SERVICE 800-222-1020 WHO ADVISED THAT THEY HAVE A SERVICE BULLETIN #07-187 FOR THIS SAME PROBLEM ON OTHER CHEVROLET MODELS BUT THE IMPALA IS NOT INCLUDED ON THE BULLETIN. NHTSA NOW HAS 48 PAGES OF COMPLAINTS ON THIS SAME PROBLEM WITH THE SAME VEHICLE. *TR
WHILE DRIVING ON THE INTERSTATE AT 70MPH THE SPEEDOMETER STUCK AT 70 AND THERE WAS NO WAY TO KNOW WHAT SPEED I WAS GOING. BEING 100 MILES FROM HOME, I CONTINUED ON, GAUGING MY SPEED BY OTHER MOTORISTS. *TR
AFTER 20 TO 30 MINUTES ON THE INTERSTATE, THE SPEEDOMETER SLOWLY FALLS TO 20 OR 0 MPH, ALL WHILE YOU ARE STILL MOVING AT AROUND 70 MPH. THE ODOMETER CONTINUES TO FUNCTION DURING THIS TIME. IF YOU STOP THE VEHICLE, THE SPEEDOMETER SEEMS TO RECALIBRATE, AND TAKES ANOTHER 20 TO 30 MINUTES TO REINDUCE. NO TROUBLE CODES WERE SET. TO REPLICATE THE PROBLEM, YOU WOULD NEED TO GET A DEALER TO DRIVE ON THE HIGHWAY FOR 1/2 AN HOUR...IT NEVER FAILS AROUND TOWN. THE DEALER ACTED LIKE THEY HAD NEVER HEARD OF SUCH A THING, BUT THEY WANTED BIG $$ TO REPLACE THE INSTRUMENT CLUSTER. BASED ON PILES OF CORROBORATING INFORMATION ONLINE, I REPLACED THE INSTRUMENT CLUSTER STEPPER MOTORS MYSELF WITH SWITCH PART # X25.168 WHICH FIXED THE PROBLEM. IF YOU ARE HANDY, YOU CAN DO IT IN AN HOUR WITH ONLY A SCREWDRIVER AND A SOLDER IRON. THE FAILING SPEEDOMETER MOTOR THAT I REMOVED WAS BINDING SLIGHTLY; THE WORKING MOTORS FOR THE FUEL AND TEMP GAUGES WERE NOT. GM'S DENIAL OF THIS PROBLEM WHILE IT IS ALL OVER THE INTERNET IS HARD TO UNDERSTAND. I GUESS THEY WOULD GO BANKRUPT IF THEY REPLACED THE FAILING CLUSTERS, BUT THEY WOULD NOT EVEN PROVIDE INFORMATION LIKE THE GM PART NUMBER FOR THE FAILING MOTOR, NOR WOULD THEY IDENTIFY THE VENDOR. I HAD TO USE NEWS GROUP HEARSAY AND ORDER THE PARTS FROM A VENDOR ON EBAY. *TR
SPEEDOMETER FAILED BY VERY SLOWLY DROPPING TO ZERO MPH WHILE TRAVELING ON I65. I DID NOT REALIZE THE SPEEDOMETER HAD FAILED UNTIL I REALIZED I WAS PASSING OTHER PEOPLE AND THE CAR WAS GETTING QUITE DIFFICULT TO HANDLE. AFTER SLOWING DOWN AND FOLLOWING A GROUP OF TRUCKS I WATCHED THE SPEEDOMETER SLOWLY FALL TO ZERO OVER A PERIOD OF 15 MINUTES OR SO. I HAVE NEVER HAD A SPEEDOMETER DO THIS, THEY EITHER WORKED OR DID NOT WORK. FORTUNATELY NO ONE WAS HURT THOUGH ONLY BECAUSE I REALIZED I WAS DRIVING AT A SIGNIFICANTLY HIGHER SPEED THAN THE SURROUNDING TRAFFIC WHICH WAS ALREADY AVERAGING 10 TO 15 MPH OVER THE SPEED LIMIT OF 70 MPH. *TR
SPEEDOMETER FAILED APPROXIMATELY 1 YEAR AGO. INSTRUMENT CLUSTER REPLACED AND NOW THE SPEEDOMETER HAS STOPPED WORKING AGAIN. *TR
DASHBOARD INSTRUMENT FAILURES. FIRST THE RPM GAUGE STOPPED WORKING. THEN THE TEMPERATURE GAUGE STOPPED WORKING. THEN THE GAS GAUGE STOPPED WORKING. ALL WITHIN THE LAST 6 MONTHS. *TR
SPEEDOMETER DOES NOT WORK PROPERLY. THINK I'M DRIVING THE LEGAL SPEED LIMIT AND COME TO FIND OUT I AM NOT AND HAVE NOT BEEN FOR A YEAR OR SO NOW. NEW PROBLEM AS OF 11/08, HEADLIGHTS GO OUT COMPLETELY WHEN HIGH BEAMS ARE TURNED ON FOR A SHORT TIME. MAJOR SAFETY HAZARDS AND GM HAS DONE NOTHING TO FIX THE PROBLEMS (SEE CARCOMPLAINTS.COM RE: 2004 CHEVY IMPALA'S). I CAN NOT AFFORD TO FIX ANOTHER PROBLEM WITH THIS CAR, SO NOTHING HAS BEEN DONE TO FIX IT. *TR
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH IN THE EVENING, THE EXTERIOR HEADLIGHTS ON BOTH THE DRIVER AND PASSENGER SIDES FAILED. THE CONTACT STOPPED THE VEHICLE AND TURNED THE DIMMER SWITCH ON AND OFF, WHICH ALLOWED THE EXTERIOR LIGHTS TO REGAIN POWER. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE FOLLOWING DAY, THE VEHICLE WAS DRIVEN TO THE DEALER AND THEY STATED THAT THE DIMMER SWITCH NEEDED TO BE REPLACED. THE DIMMER SWITCH WAS REPLACED THAT SAME DAY. THE MANUFACTURER STATED THAT THERE WAS NO RECALL; THEREFORE, THEY WERE NOT LIABLE FOR THE REPAIRS. THE CURRENT MILEAGE WAS 67,924 AND FAILURE MILEAGE WAS 67,919. UPDATED 12/30/08 *CN UPDATED 12/30/08. *JB
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT NOTICED THAT THE SPEEDOMETER DISPLAYED 120 MPH. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD, PARKED THE VEHICLE, AND THE SPEEDOMETER DISPLAYED 70 MPH. THE CONTACT DROVE TO HIS RESIDENCE. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS RELATED TO HIS VEHICLE; HOWEVER, THEY WERE NOT LIABLE FOR THE REPAIRS. THE DEALER HAS NOT BEEN NOTIFIED. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 49,000 AND FAILURE MILEAGE WAS 48,970.
BEGAN NOTICING CLICKING IN STEERING DURING TURNS. MY 2004 HAD APPROXIMATELY 21,000 MILES ON IT AT THAT TIME. TOOK IT TO DEALER WHO TEST DROVE IT AND COMMENTED THAT CHEVROLET HAS HAD AN ON-GOING PROBLEM WITH THE STEERING SHAFT. A FIX WOULD COST OVER $300. I WROTE SEVERAL LETTERS TO GM ASKING WHY I WAS ASKED TO PAY FOR REPAIRS ON AN ITEM THEY SOLD KNOWING IT WAS DEFECTIVE. THEY EVENTUALLY OFFERED TO PAY HALF THE COST OF THE REPAIRS. I HAD IT REPAIRED BY THE DEALER AT A COST OF AROUND $140. AFTER DESCRIBING IT TO FRIENDS WHO ALSO OWNED CHEVY'S (TRUCKS) THEY COMMENTED THAT THEIRS WAS DOING THE SAME THING. MADE US WONDER WHY A RECALL WASN'T ORDERED.. *TR
I HAVE NOTICED THAT FOR THE PAST FEW WEEKS, WHENEVER THE TEMPERATURE IS BELOW 20 DEGREES, THE SPEEDOMETER ACTS FUNNY. THE SPEEDOMETER READS ANYWHERE FROM 25 TO 80 MILES FASTER THAN MY ACTUAL SPEED; TODAY, I WASN'T GOING ANY MORE THAN 30MPH AT THE MOST, AND THE SPEEDOMETER NEEDLE WAS POINTING DIRECTLY DOWN TO THE CAR FLOOR. A FEW PEOPLE ON A COUPLE OF MESSAGE BOARDS SUGGESTED TURNING THE IGNITION KEY TO 'ACCESSORIES' ON AND OFF RAPIDLY SEVERAL TIMES, BUT ALL IT DID WAS BRING THE SPEEDOMETER DOWN FROM 85 TO 70. *TR
I AM A SINGLE PARENT, MOTHER OF 2 BOYS WHO TRAVELS WITH ME EVERYTIME I DRIVE MY CAR, FOR ABOUT 2 WEEKS NOW IN MY 2004 CHEVY IMPALA THE SPEEDOMETER HAS NOT WORKED, WHEN MY CAR IS PARKED THE SPEEDOMETER READS 60 MPH AND WHEN I DRIVE MY CAR THE SPEEDOMETER HAD GONE PAST THE 120 MPH ALL THE WAY TO THE D FOR DRIVE. I AM SO UPSET I CAN NOT AFFORD TO PAY FOR A NEW CLUSTER BECAUSE FROM MY INTERNET SEARCH THAT SEEMS TO BE THE PROBLEM I DON'T HAVE THAT KIND OF MONEY. IT'S A SAFETY ISSUE BECAUSE I DON'T KNOW HOW FAST I AM REALLY GOING SOMETIME I MIGHT BE GOING TO SLOW FOR THE PERSON BEHIND ME AND THEY MIGHT GET UPSET THINKING I AM DOING IT ON PURPOSE AN FOLLOW ME OUT OF ANGER WHO KNOWS AND IF I AM GOING TO FAST I MAY CAUSE AN ACCIDENT. THIS IS NOT GOOD SOMEBODY HAS TO DO SOMETHING ABOUT THIS, I AM SOOOOOOO UPSET. *TR
2004 CHEVY IMPALA SPEEDOMETER ERRATIC,MAY SHOW 85MPH WHEN TRAVELING 50-55MPH,OR 40MPH WHEN TRAVELING 70MPH. WHEN PROBLEM OCCURS YOU CAN RE-ZERO THE SPEEDOMETER BY TURNING THE IGNITION SWITCH ON AND OFF A NUMBER OF TIMES TO GET THE NEEDLE BACK TO ZERO, BECAUSE WITH POWER OFF THE NEEDLE IS USUALLY FROM 35-40MPH INDICATION TO BELOW ZERO INDICATION. COLD WEATHER SEEMS TO MAKE IT NOT WORK AT ALL UNTIL THE VEHICLE WARMS UP INSIDE THE CAR. I HAVE A CASE FILE WITH CHEVROLET FOR MONETARY HELP,BUT I ALSO BELIEVE THIS IS A SAFETY ISSUE. THANK YOU! *TR
I HAVE A 2004 CHEVY IMPALA THAT HAS A MALFUNCTIONING SPEEDOMETER. IT WILL READ I AM GOING 140 MPH WHEN I AM ONLY GOING 20 MPH. SOMETIMES IT GOES THE OTHER WAY AND IT WILL READ 0 MPH WHEN I AM GOING 55 MPH. I HAVE READ OF SIMILAR COMPLAINTS WITH THE SAME MAKE AND MODEL. I THINK IT IS A DEFECT THAT NEEDS A RECALL. THIS COULD BE A REAL SAFETY ISSUE WITH NOT KNOWING THE CORRECT SPEED IN WHICH YOU ARE TRAVELING. *TR
SPEEDOMETER READS INTERMITTENTLY. SOMETIMES IT COMES BACK ON AND READS FOR AWHILE, OTHER TIMES NO READING AT ALL AND STILL OTHER TIMES READS LOW OR HIGH....CAR IS 4 YEARS OLD HAS 60-70 K MILES. SPEEDING VIOLATION AND DISTRACTION WHILE DRIVING. *TR
SPEEDOMETER AND FUEL GAUGE WENT OUT UNEXPECTEDLY AT AROUND 45000 MILES IN JULY. FUEL GAUGE DOESN'T WORK AT ALL (BELOW E ALL THE TIME) AND SPEEDOMETER READS INCORRECT READINGS OR JUST STAYS BELOW 0. I HAD IT "DIAGNOSED" AT A CHEVY DEALER SO I COULD CALL CHEVY AND COMPLAIN. THEY SAID THEY WOULDN'T FIX IT, AND THE PROJECTED COST WAS $400. THIS IS GM'S FAULT AND I SHOULD NOT HAVE TO PAY OUT-OF-POCKET TO FIX THEIR MISTAKES. *TR
ELECTRICAL SYSTEM: INSTRUMENT PANEL I JUST PURCHASED A 2004 IMPALA WITH 97K ON IT AND WHILE DRIVING HOME AT 65-70 MPH IT STATED I WAS GOING 110-130. IT CREATED A VERY DANGEROUS DRIVING CONDITION BECAUSE THEIR WAS LIGHT TRAFFIC AND IT IS VERY DISTRACTING. I WAS UNABLE TO DETERMINE MY SPEED THE ENTIRE TIME. I BELIEVE THIS COULD BE THE CAUSE OF AN ACCIDENT BECAUSE IF THIS PROBLEM HAPPENS WHEN YOU ARE GOING SLOWER THAT IT STATES WHAT IF IT HAPPENS WHEN YOU ARE GOING FASTER. SERIOUS POTENTIAL TO CAUSE ACCIDENTS BECAUSE IT HAPPENS RANDOMLY AND DOES NOT GO AWAY. *TR
THIS IS AN ON-GOING PROBLEM THAT STARTED IN MID MAY, 2008. MY SECURITY LIGHT COMES ON AND THEN A WHILE LATER, MY CAR WON'T START FOR AN EXTENDED PERIOD OF TIME.... I HAVE HAD THIS TO THE CHEVROLET DEALER 3 TIMES AND HAVE REPLACED THE IGNITION SWITCH AND THE BODY CONTROL MODULE. THEY ARE AT A LOSS OF WHAT TO DO NEXT. I HAVE HEARD SIMILAR COMPLAINTS WITH THE IMPALA - AND NO REMEDIES. *TR
THE SPEEDOMETER ON MY 2004 IMPALA DOES NOT WORK. SHOULD BE CONSIDERED A MAJOR SAFETY HAZARD. DEALER ESTIMATE TO REPAIR 500.00-700.00. GM DOES NOT RESPOND. FROM INTERNET RESEARCH THERE ARE THOUSANDS OF THIS YEAR VEHICLE WITH THIS PROBLEM, WHY NO RECALL?? *TR
WHEN DRIVING AT NORMAL SPEED ON INTERSTATE HIGHWAY, SPEEDOMETER KEEPS INCREASING WITHOUT INCREASING SPEED, UNTIL NEEDLE GOES ALL THE WAY TO BOTTOM OF DIAL, WHICH WOULD BE ABOUT 150 MPH. IF VEHICLE IS NOT DRIVEN FOR A DAY OR SO, IT WILL RETURN TO NORMAL, BUT GOES CRAZY AGAIN, AND IMPOSSIBLE TO KNOW CORRECT SPEED. DEALER HAD REPLACED MANY SPEEDOMETERS ON PICKUPS AND SUVS, BUT WILL NOT COVER THIS UNDER WARRANTY OR RECALL. THIS HAS HAPPENED TO MANY OWNERS, SEE BLOGS!! *TR
THE SPEEDOMETER ON MY CAR IS VERY ERRATIC. I CAN BE DRIVING AT A CONSISTENT SPEED AND THE SPEEDOMETER INDICATED THAT I AM SLOWING DOWN. AFTER SEVERAL MINUTES, MY SPEEDOMETER INDICATED I AM GOING 0-20 MPH WHEN I KNOW I AM DOING AT LEAST 50-60 MPH. THE SPEEDOMETER FAILURE TYPICALLY OCCURS AFTER I HAVE DRIVEN 50 MILES OR SO, BUT IT OCCURRING MORE FREQUENTLY THE LONGER I DRIVE IT. I HAVE NOT HAD IT REPAIRED AS THE COST IS APPROXIMATELY $500. *TR
THE GAUGE THAT TELLS THE SPEED DOES NOT WORK. EVERYTIME I AM USING THE CAR IT GETS STUCK AND THE ONLY WAY TO CORRECT THE ISSUE IS BY TURNING THE CAR ON AND OFF. I AM SORRY, BUT THIS IS AN EXTREME SAFETY ISSUE. I HAVE NO CLUE HOW FAST I AM GOING OR HOW SLOW I AM GOING WHICH COULD LEAD TO A MAJOR CAR ACCIDENT. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Chevrolet Impala → · Every Impala year → · How the figures are calculated →