2002 Chevrolet Impala complaints

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHEN THE VEHICLE WAS STARTED, THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT AN IMPACT OR CRASH OCCURRING. THE CONTACT WAS SLIGHTLY INJURED DURING THE DEPLOYMENT. THE INSURANCE COMPANY TOOK THE VEHICLE TO THE DEALER TO BE INSPECTED BY A GM ENGINEER. THE CAUSE OF THE FAILURE HAS NOT BEEN DETERMINED AND THE VEHICLE IS WAITING TO BE REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT A FIELD TECHNICIAN WOULD COME OUT TO INSPECT THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 77,000.

I HAVE A 2002 IMPALA AND THE SAME PROBLEM AS EVERYONE ELSE. MY BLINKERS WILL RANDOMLY STOP WORKING. WHEN I PUSH THE HAZARD LIGHTS ON AND OFF 3 OR 4 TIMES THE BLINKERS START TO WORK AGAIN. *TR

THIS IS A PASS-LOCK PROBLEM. RANDOMLY THE PASS-LOCK SYSTEM ON THE 2002 CHEVY IMPALA I OWN WILL NOT ALLOW THE CAR TO START. I WAIT 15 MINUTES AND THE CAR STARTS. MY UNDERSTANDING IS THAT THIS IS A COMMON PROBLEM WITH THE CHEVY IMPALA AND IT CAUSES ME LOTS OF PROBLEMS. I AM LATE FOR WORK, LATE PICKING UP PEOPLE, SOMETIMES IT HAPPENS WHEN I RUN ERRANDS SO I HAVE TO SIT IN THE PARKING LOT AND WAIT FOR IT TO RESET. A HUGE WASTE OF MY TIME. THE REASON WHY I AM WRITING TODAY IS THAT IT JUST HAPPENED THIS MORNING AND I HAVE FINALLY REACHED THE END OF MY ROPE. *TR

THERE WERE NO EVENTS THAT LEAD TO THIS FAILURE. WITH ALL FUSES OPERATIONAL, I DO NOT HAVE ANY DASHLIGHTS ILLUMINATED AT NIGHT. I HAVE TO USE MY CELL PHONE LIGHT TO PLACE OVER MY SPEEDOMETER CLUSTER PANEL TO VIEW MY SPEED, GAS LEVELS AND ANY WARNING LIGHTS. THIS HAS BEEN ONGOING FOR A LITTLE OVER A YEAR. WHEN MY DAYTIME RUNNING LIGHTS ARE ON, THEY BLINK CONSTANTLY AND OTHER DRIVERS THINK I AM EXPERIENCING AN EMERGENCY. IF I USE MY INTERIOR LIGHTS, THEY FLASH LIKE I AM TRYING TO SIGNAL FOR HELP. SAME IF I OPEN THE VISOR TO USE THE LIGHTED MIRROR. I HAVE NOT HAD THIS REPAIRED SINCE GM WILL NOT GUARANTEE A RESOLUTION WITH A REPAIR. I CANNOT AFFORD TO KEEP GIVING MONEY TO GM DEALERSHIPS WITHOUT A REPAIR. THIS IS VERY DANGEROUS FOR ME AT NIGHT, I CANNOT USE MY CRUISE CONTROL EVERYWHERE. MY TRACTION CONTROL WILL NOT DISENGAGE EITHER. *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TWO REAR BRAKES WERE RUSTED AND WORN DOWN TO THE POINT THAT ONLY HALF OF THE BRAKE SHOES WERE USED. THE ROTORS AND BRAKES WERE REPLACED. A FEW MONTHS AFTER THE REPAIRS, HE HEARD A NOISE AND NOTICED THAT THE TWO FRONT BRAKE SHOES HAD SPLIT INTO TWO PIECES. THE TWO FRONT BRAKES, ROTORS, AND BRAKE SHOES WERE ALL REPLACED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 55,000.

BOUGHT THE CAR FROM A RELATIVE. HAS HAD THE PROBLEM THE ENTIRE TIME I OWNED IT. I WAS TOLD TO JUST NEVER USE THE HIGH BEAMS. THEY DON'T STAY ON ANYWAY. I RECENTLY SPOKE TO A CHEVROLET MECHANIC THAT STATED THAT ALMOST ALL IMPALAS THAT COME IN ON TRADE HAVE A DEFECTIVE HEADLIGHT DIMMER SWITCH. $300-400 REPAIR. I HAVE NO HIGH BEAMS. SWITCH HAS BEEN BAD ENTIRE TIME. BUT IF EVERY IMPALA THAT COMES INTO THE DEALERSHIP HAS THIS ISSUE WHY IS THERE NO RECALL. I ASK EVERY IMPALA OWNER TO FILE A COMPLAINT. ESPECIALLY SINCE SOMETIMES THE LIGHTS JUST GO OUT, WHICH MAY CAUSE AN ACCIDENT. LETS GET THIS TAKEN CARE OF. ESPECIALLY SINCE GM KNOWS OF THE PROBLEM AND IS DOING NOTHING TO ADDRESS IT. ALSO HAVE THE PROBLEM WITH THE WIPERS GOING TO THE FULL UP POSITION WHEN TURNING THEM OFF. HEARD THIS IS ALSO A COMMON PROBLEM. *TR

2002 CHEVY IMPALA - DID FINE THE FIRST YEAR OR SO. ENGINE LIGHT STARTED COMING ON. LONG STORY SHORT - BEEN HAVING TO MAKE SURE THERE'S ALWAYS ANTIFREEZE FOR YEARS NOW AND HOPING AND PRAYING I DON'T END UP ON THE SIDE OF THE ROAD. NOW I'M NOTICING HAVING TO ADD 1/2 TO 3/4 GALLON OF ANTIFREEZE EVERYDAY. TEMP LIGHT GOES OFF AND ON. ENGINE LIGHT WENT OFF WHICH WORRIES ME MORE THAN WHEN IT'S ON. NOW NOTICING ANTIFREEZE BURNING AFTER I HAVE DROVE IT A LITTLE WHILE. LEAVES ME A LITTLE PUDDLE NOW EACH NIGHT. SEEMS TO LOSE ANTIFREEZE MORE IN THE WINTER WHILE RUNNING THE HEATER THAN IT DOES IN THE SUMMER. TIRED OF STRESSING ABOUT THE POS!!!!!!!!! *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT WAS UNABLE TO START THE ENGINE AFTER SEVERAL ATTEMPTS. THE VEHICLE FINALLY STARTED FIFTEEN MINUTES LATER. SUDDENLY, THE SECURITY WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURES OCCURRED SPORADICALLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FAILURE WAS RELATED TO THE PASSLOCK SENSOR. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 150,000 AND CURRENT MILEAGE WAS 170,000.

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING 75 MPH, THE CONTACT NOTICED THAT HER HEAD LAMPS DIMMED PERIODICALLY. THE DEALER INSPECTED THE VEHICLE AND DETERMINED THAT THE HEAD LIGHT MODULAR FAILED AND COULD BE REPAIRED AT THE COST OF $500. THE MANUFACTURER STATED THAT NO COMPENSATION WOULD BE PROVIDED BECAUSE THERE WERE NO RECALLS. THE FAILURE OCCURRED WITHOUT WARNING AND THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 57,200 AND CURRENT MILEAGE WAS 57,500.

2002 CHEVY IMPALA AIR BAGS INADVERTENTLY DEPLOYED WHILE THE CONSUMER WAS PULLING OUT OF THE DRIVEWAY. *NJ THE CONSUMER SUFFERED MINOR INJURIES. *JB

MY 2002 CHEVROLET IMAPLA'S WINDSHIELD WIPER TRANSMISSION HAS FAILED. I BELIEVE THIS HAPPENS WHEN FREEZING RAIN OR EVEN A SMALL AMOUNT OF ICE OR SNOW ACCUMULATES ON THE WINDSHIELD AND ISN'T COMPLETELY CLEARED BEFORE TURNING THE WIPERS ON. NOW THE WINDSHIELD WIPERS DO NOT FUNCTION AND OBVIOUSLY THIS IS VERY DANGEROUS WHEN IT BEGINS TO RAIN OR SNOW AS ONE CANNOT SEE CLEARLY WHEN DRIVING. I HAVE HEARD THAT THIS IS A VERY COMMON PROBLEM ESPECIALLY FOR IMPALAS IN RECENT YEARS, SO I FEEL THAT THE PART SHOULD BE RECALLED. THIS HAS HAPPENED TO ME AT LEAST TWO OTHER TIMES, AND NOW A THIRD TIME WHERE I BELIEVE THE PART IS DAMAGED TO THE POINT WHERE IT MUST BE REPLACED. THE PREVIOUS TWO TIMES THE MECHANIC WAS ABLE TO RE-SET THE WIPERS FOR CHEAP, BUT THE MOST RECENT VISIT HE SAID IT WOULD NEED TO BE REPLACED. I HAVE NOT REPLACED THE PART YET AS I DO NOT TRAVEL FAR OR IN POOR WEATHER, BUT I WILL BE DOING SO IN THE VERY NEAR FUTURE. *TR

APPROXIMATELY 60K MILES, PASS LOCK LIGHT CAME ON. DEALER SAID IT WAS COMMON IN IMPALAS, WOULD COST $1500, NEEDED TO REPLACE COMPUTER MODULE WHICH RUNS THE ENTIRE VEHICLE. STARTED HAVING STARTING ISSUES, AIR BAG MALFUNCTIONS, POWER DOOR LOCKS NOT WORKING, WIPER & WINDOW MALFUNCTIONS, TRUNK OPENING ON ITS OWN, ETC. TOOK TO MECHANIC, SAID SAME AS DEALER, HAS SEEN A NUMBER OF IMPALAS WITH SIMILAR PROBLEM. CAR RANDOMLY DOES NOT START, AIRBAG MALFUNCTION, AND DOORS NOT WORKING. *TR

TRIED TO START MY CAR AND I THOUGHT SOMEONE WAS AFTER ME. WHEN I GOT IN THE CAR TO START IT, IT WOULDN'T START. LUCKILY NO ONE WAS THERE. MECHANIC SAID THAT THE TUMBLER IN THE KEY SYSTEM IS BAD AND THAT THIS IS A VERY COMMON PROBLEM FOR IMPALAS. *TR

I OWN A 2002 CHEVROLET IMPALA. ABOUT 2 WEEKS AGO, MY SON INFORMED ME THAT THE ENGINE IS LEAKING ENGINE COOLANT, ABOUT A 1/2 GALLON A WEEK. I FOUND OUT ABOUT THE DEX COOLANT LAWSUIT AFTER THE FILING DATE. I CONTACTED THE CHEVROLET DEALERSHIP WHERE I PURCHASED THE CAR. THE SALESMAN REFERRED ME TO THE SERVICE DEPARTMENT. I CONTACTED THE SERVICE DEPARTMENT AND THEY REFERRED ME TO THE LAWSUIT WEBSITE. (THIS IS WHERE I FOUND OUT THAT OCTOBER 27, 2008 WAS THE CUTOFF DATE FOR BEING INCLUDED IN THE LAWSUIT.) CHEVROLET SO FOR IS NOT STANDING BEHIND THEIR PRODUCT. *TR

2001-2002 CHEVY IMPALA HEADLIGHTS STOP WORKING WHEN CHANGING FROM LOW BEAM TO HIGH BEAM AT ANY TIME ALSO BURNING WIRE SMELL ON GOING PROBLEM WITH GM NEEDS TO BE RECALLED GM WANTS $700 TO FIX . *TR

I HAVE A 2002 CHEVROLET IMPALA LS. BOUGHT USED IN 2005 HAD 72,000 MILES. IT NOW HAS 89,800 MILES. SINCE I HAVE HAD THE VEHICLE I HAVE HAD TO REPLACE THE BCM MODULE, REBUILT TRANSMISSION, REPLACE THE PCM MODULE, REPLACE ALL FOUR ROTORS ALONG WITH BRAKE PADS ALL AROUND, AND NOW MY LEFT TURN SIGNAL HAS STOPPED WORKING INTERMITTENTLY. THE RIGHT TURN SIGNAL WORKS FINE. WHEN THE LEFT TURN SIGNAL IS WORKING THE HAZARDS WORK FINE AS WELL, BUT WHEN THE LEFT ISN'T NEITHER DOES THE HAZARD LIGHTS. ALONG WITH THE PROBLEM IT DISENGAGES THE TRACTION CONTROL, WHICH THEREFORE DISENGAGES THE CRUISE CONTROL. I READ ON A FORUM THAT REPLACING THE HAZARD SWITCH WILL FIX THIS PROBLEM HOWEVER NOT MY CASE. I HAVE BEEN TOLD TO REPLACE THE TURN SIGNAL MODULE, BUT THE PART IS 299.99 PLUS LABOR OR THE DEALERSHIP TOLD ME THEY COULD TROUBLESHOOT THE PROBLEM, BUT AT ASTRONOMICAL LABOR CHARGES. FROM ALL THE FORUMS I'VE READ AND MY OWN PROBLEMS THE 2000-2002 IMPALAS ARE NOTHING, BUT GARBAGE! THIS WILL BE MY LAST AMERICAN MADE CAR! VERY VERY DISAPPOINTED CHEVROLET CUSTOMER. *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE MAKING A LEFT TURN AT 10 MPH, THE TURN SIGNAL INDICATOR FAILED TO ILLUMINATE. THE FAILURE OCCURRED INTERMITTENTLY WHEN MAKING EITHER A LEFT OR RIGHT TURN. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP AND THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WOULD HAVE TO BE TAKEN TO THE DEALER FOR FURTHER INSPECTION. THE FAILURE MILEAGE WAS 69,000 AND CURRENT MILEAGE WAS 69,700.

HEADLIGHTS TURN COMPLETELY OFF WHILE DRIVING - MANIPULATING HI/LOW BEAM SWITCH TURNS THEM BACK ON. *TR

HEATED SEAT SHORTED OUT, CAUGHT FIRE, BURNED DRIVER. *TR

THE FIRST THING IS THAT I HAD TO REPLACE THE HEAD GASKET TWO TIME NOW IT IS LEAKING AGAIN INTO THE WATER RESERVOIR THEN I HAD TWO REPLACE THE MAIN CONTROL ( BCM ) AND ( PCM ) BY THE DEALERSHIP HA TO REPLACE THE STARTER AND THE WATER PUMP HAD TO RE PLACE TWO WINDOW MOTOR AND TWO WINDOW ELECTRONIC SWITCH THAT CONTROL EACH WINDOW THERE A LOT MORE BUT THIS ARE THE MORE IMPORTANCE ONES IT WOULD BE OKAY IF I GOT THIS CAR USED BUT I PAID FOR A NEW CAR SO I WOULD NOT HAVE THIS KIND OF BREAKDOWNS DOES GM STAND BEHIND THERE CAR OR WHAT !!!!!!!! *TR

I HAVE A 2002 CHEVY IMPALA. I HAVE SO MANY PROBLEMS WITH IS CAR SINCE THE MOMENT I DROVE IT OFF THE LOT. IN MY OPINION, THE WHOLE CAR SHOULD BE RECALLED. BUT, I AM ONLY GOING TO FILE A COMPLAINT ON MY CURRENT ISSUE. THIS IS THE SECOND TIME THIS HAS HAPPENED TO MY CAR. ABOUT A YEAR AGO, I STARTING HEARING A ROARING SOUND COMING FROM THE FRONT OF MY CAR WHEN I DROVE DOWN THE ROAD. IT WAS REALLY STRANGE BECAUSE IT SOUNDED LIKE THE ENGINE, BUT THE NOISE WAS NOT CAUSE FROM PUSHING THE GAS, JUST THE TIRES DRIVING DOWN THE ROAD. I TOOK IT TO A LOCAL AUTOMOTIVE CENTER. THEY INFORMED ME THAT IT WAS THE HUB BEARING LOCATED NEAR MY TIRE. THEY TOLD ME IT WAS SO BAD THAT MY TIRE WOULD HAVE FALLEN OFF WHILE DRIVING, WHICH COULD HAVE A CAUSED AN ACCIDENT. THEY FIXED IT, CHARGING ME $350. NOW, LAST MONTH (NOV 08), I STARTED HEARING THAT SAME NOISE. I ALREADY KNOW THAT IT'S THE SAME PROBLEM, BUT UNSURE IF ITS COMING FROM THE SAME SIDE OR NOT. IT IS SO BAD THAT WHEN I AM GOING AROUND A CURVE WHILE DRIVING, THE WHOLE CAR SHAKES AND RATTLES. I CANNOT AFFORD TO GET THIS FIXED AGAIN. I HAVE CHILDREN AND AM VERY CONCERNED FOR OUR SAFETY. I JUST THINK THAT THIS IS A VERY SERIOUS PROBLEM AND COULD BE DANGEROUS. I DO THINK THAT CHEVY SHOULD RECALL THIS. *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE APPROACHING A STOP LIGHT AT 5 MPH, THE AIR BAGS DEPLOYED. THE WINDSHIELD WAS DAMAGED, BUT THE VEHICLE WAS STILL ABLE TO BE DRIVEN. GENERAL MOTORS INSPECTED THE VEHICLE, BUT WOULD NOT PROVIDE AN EXPLANATION OF WHAT CAUSED THE FAILURE. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 189,000.

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE PEDAL WOULD PULSATE AND THE STEERING COLUMN TURNED SLIGHTLY TO THE LEFT AND RIGHT WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS DRIVEN TO THE DEALER AND THEY STATED THAT THE ROTORS WERE WARPED AND NEEDED TO BE TURNED. THE VEHICLE WAS REPAIRED. APPROXIMATELY SEVEN MONTHS LATER, THE ROTORS HAD TO BE TURNED AGAIN. THE FAILURE HAS PERSISTED FOR THE PAST THREE YEARS. THE VEHICLE HAS NOT BEEN REPAIRED SINCE AUGUST OF 2008. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS RELATED TO HIS VIN; THEREFORE, THEY WERE NOT LIABLE FOR THE REPAIRS. THE CURRENT MILEAGE WAS 97,000 AND FAILURE MILEAGE WAS 25,000.

HAVE A CLUNKING SOUND WITH STEERING. HAVE READ ON THE INTERNET THAT AT TIMES THIS PROBLEM HAS CAUSED A LOCK UP AND COULD NOT STEER THE CAR. I HAVE NOT RECEIVED A RECALL NOTICE ON THIS PROBLEM AND GM KNOWS ABOUT IT. THERE IS A TSB #01023200 ON THE CAR. DON'T KNOW WHAT TO DO THE CAR HAS 38,000 MILES ON IT AND HAS DONE THIS SINCE IT WAS NEW. JIMMI

2002 CHEVROLET IMPALA I HAVE A 50 / 50 CHANCE OF GETTING THIS JUNK TO START. I HAVE TALKED TO THE DEALER AND ALL THEY WANT TO DO IS REPLACE THE BCM AND THE IGNITION, BUT JUDGING FROM THE OTHER COMPLAINTS ON THIS MODEL WHY SPEND THE MONEY IF IT IS NOT GOING TO FIX THE PROBLEM. SOME ONE SOME WHERE MUST KNOW HOW TO FIX IT, IT CAN'T BE THAT DIFFICULT. WHAT I HAVE BEEN DOING TO GET IT STARTED IS LEAVE THE KEY ON THE ON POSITION FOR A FULL TEN MINUTES UNTIL THE SECURITY LIGHT STOPS FLASHING 3 TIMES. IF YOU TRY AND START IT TO SOON YOU HAVE TO WAIT ANOTHER TEN MINUTES, THE GREAT PART ABOUT ALL THIS IS GM WANTS THE GOVERNMENT TO BAIL THEM OUT BECAUSE THEY ARE LOOSING MONEY, I WISH GM WOULD HELP BAIL ME OUT OF THIS PIECE OF JUNK, I'M LOSING MONEY TRYING TO KEEP THIS THING GOING. *TR

WHEN DRIVING AT NIGHT AND USING THE "HIGH BEAMS," THEY GO OUT AFTER AWHILE. NEARLY CRASHED UNTIL I COULD SLOW DOWN ENOUGH TO SAFELY STOP! BY MOVING HIGH/LOW BEAM LEVER, I WAS ABLE TO GET HEADLIGHTS TO COME BACK ON IN THE LOW BEAM POSITION. IN CHECKING NHTSA WEB SITE, FOUND THIS IS A PROBLEM GENERAL MOTORS IS AWARE OF BUT EXPECTS OWNERS TO PAY FOR REPAIR OF POORLY DESIGNED PART. *TR

TRACTION CONTROL PANEL WOULD LIGHT UP WHEN THERE WASN'T ANY SNOW. A FEW MONTHS LATER THE WARNING WOULD BE TO "SERVICE TRACTION CONTROL", WOULD SHUT DOWN THE ABS. CAR WAS SERVICED, BAD WHEEL BEARING. COST $427.00. *TR

MY WINDOW REGULATOR KEEPS SNAPPING. THIS IS THE SECOND ONE THAT I PURCHASE IN ONE YEAR AT THE COST OF $300.00 EACH TIME TO REPAIR. THE REPAIRMAN SAID THAT HE BELIEVE THAT THE WINDOW IS TO HEAVY FOR IT. EACH TIME I GET IT REPAIRED, THEY SAID THAT THEY GET A LOT OF THEM TO FIX. *TR

I HAVE A 2003 CHEVY IMPALA AND IT IS A MAINTENANCE NIGHTMARE. THE LATEST ISSUE IS I HAVE FOUND A LARGE PUDDLE OF WATER ON THE PASSENGERS SIDE AFTER THE RAIN. A GOOGLE SEARCH SHOWS OTHERS ARE HAVING THE TROUBLE WITH VARIOUS YEARS. I AM TOLD THIS IS A COMMON PROBLEM WITH IMPALA'S AND IS REALLY UNACCEPTABLE. BESIDES HAVING TO REPLACE ALL THE HUBS, THE CAR LITERALLY ATE TIRES FOR THE FIRST 2 YEARS I OWNED IT BUT HAVE FOUND TIRES THAT LAST MORE THEN 4000 MILES AND LAST THE PAINT IS NOT STAYING ON THE CAR. I CANNOT FIND ANY RECALLS AND I KNOW SEVERAL TRUCKS THAT THE PAINT IS PEALING OFF AND THE OWNERS ARE TOLD TO BAD BY THE DEALER. I HOPE THERE ARE LOTS OF PEOPLE ARE COMPLAINING SO A RECALL CAN BE DONE. I COULD LITERALLY SWIM IN THE WATER FROM THE RAIN THAT CAME IN. OH ALMOST FORGOT THE DRIVERS SIDE POWER WINDOW IS RANDOMLY WORKING AS WELL. *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT ATTEMPTED TO EXIT HIS VEHICLE, BUT WAS LOCKED INSIDE THE PASSENGER COMPARTMENT. THE RADIO DISPLAYED "LOCKED" AND HE COULD NOT EXIT THE VEHICLE THROUGH THE DOORS NOR THE WINDOWS BECAUSE THE ELECTRICAL SYSTEM FAILED. THE REPRESENTATIVE AT THE DEALER STATED THAT HE OWNED THE SAME YEAR, MAKE, AND MODEL VEHICLE AND HAD EXPERIENCED THE SAME FAILURES. THE DEALER DIAGNOSED THE VEHICLE WITH AN ELECTRICAL SYSTEM DEFECT AND REPAIRED IT AT THE ESTIMATED COST OF OVER $1,400. THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THEY REPLACED THE KEY SWITCH AT THE COST OF $492.13 THE FAILURE MILEAGE WAS 32,301 AND CURRENT MILEAGE WAS 32,328. UPDATED 020209 *BF THE WINDOWS WOULD NOT ROLL DOWN. UPDATED 02/03/09. *JB SEVERAL COMPONENTS WITHIN THE ELECTRICAL SYSTEM WERE REPLACED AND THE SECURITY LIGHT ILLUMINATED TWICE. UPDATED 02/20/09. *JB THE CONSUMER WAS INFORMED AN INTERMEDIATE SHAFT WAS NEEDED AT A COST OF $300.00. WHEN THE STEERING WHEEL WAS TURNED, IT MADE STRANGE NOISES AS IF IT WERE ABOUT TO BREAK. UPDATED 0423/10.*JB UPDATED 04/29/10.*JB

2002 CHEVY IMPALA INTAKE GASKET ON MOTOR LETS WATER INTO MOTOR COST $740 DOLLARS TO REPAIR. HAD SAME TROUBLE ON A 95 BUICK WHICH RUINED THE ENGINE. MY SON HAD SAME TROUBLE ON A 97 BUICK. I THINK THERE SHOULD BE A RECALL ON THIS ENGINE GM HAS HAD THIS TROUBLE FOR YEARS I KNOW OF A FEW OTHER WHO HAVE HAD SAME TROUBLE. *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. AT LEAST ONCE A WEEK, WHENEVER THE CONTACT ATTEMPTS TO START THE VEHICLE, THE SECURITY LIGHT ILLUMINATES ON THE INSTRUMENT PANEL AND THE VEHICLE WILL NOT START. THE VEHICLE LOSES TOTAL POWER. SHE HAS TO DISCONNECT THE POSITIVE BATTERY CABLE AND THEN RECONNECT THE CABLE. AFTER SHE WAITS FOR IT RECHARGE ITSELF, THE VEHICLE WILL START IMMEDIATELY OR TWO HOURS LATER. THE DEALER STATED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED AT THE COST OF $445. THE FAILURE MILEAGE WAS 133,000. *UPDATED 10/20/08 *BF UPDATED 10/21/08. *JB

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. TO KEEP THE VEHICLE IN STRAIGHT LINE, THE DRIVER MUST MOVE THE STEERING WHEEL FURTHER OUT. DEPENDING ON WHAT SIDE THE STEERING WHEEL IS TURNED, THERE IS SOME SLACK IN THE WHEEL AND NOISES ARE MADE. THE FAILURE WAS REPAIRED UNDER WARRANTY AFTER THE FIRST INCIDENT AND THE DEALER INSTALLED A SHORT STEERING SHAFT. THIS REPAIR CORRECTED THE FAILURE FOR FOUR YEARS. WHEN THE FAILURE RECURRED, THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THEY REFUSED TO REPAIR IT UNDER THE WARRANTY SINCE IT EXCEEDED THE MILEAGE. THE CONTACT BELIEVES THAT THE VEHICLE SHOULD HAVE BEEN REPAIRED FOR FREE BECAUSE IT SEEMS TO BE A MANUFACTURER DEFECT. HE PAID FOR THE DEALER TO INSTALL A NEW SHORT STEERING SHAFT ON THE VEHICLE. THE FAILURE MILEAGE WAS 28,000 AND CURRENT MILEAGE WAS 70,000. UPDATED 10/16/08 *BF UPDATED 10/20/08. *JB

VALVE BROKE OFF IN ENGINE CAUSING CATASTROPHIC ENGINE FAILURE. 60,400 MILES ON ENGINE AT TIME. OIL RESERVOIR WAS FULL, OIL PUMP WAS OPERATIONAL AND FILTER HAD NOT COLLAPSED. ENGINE COOLANT WAS FULL. *TR

1. CASUAL USE OF VEHICLE APPEARS TO BE THE ONLY VARIABLE LEADING UP TO THE DISPLAY OF THE SECURITY MESSAGE AND THE CAR NOT STARTING. 2. MY RESEARCH SUGGEST THE ETIOLOGY OF THE PROBLEM (CAR NOT STARTING AND SECURITY MESSAGE DISPLAY) MAY BE A MALFUNCTION OF THE PASSLOCK SYSTEM, BUT FAILURE CAN STILL OCCUR ONCE PASSLOCK IS REPLACED. THE CAR FAILS TO START ABOUT ONCE EVERY TWO WEEKS AND IS UNPREDICTABLE. THIS PROBLEM HAS OCCURRED OVER THE PAST TWO YEARS, WITH THE EXCEPTION OF A THREE MONTH PERIOD OVER THE SUMMER OF 2008 DURING WHICH THE CAR'S BODY CONTROL MODULE WAS REPLACED BY A GM DEALER. THE CONSEQUENCES OF THE CAR FAILING TO START INCLUDE THE DRIVER MISSING WORK, BEING LATE TO WORK, BEING STRANDED IN 90 DEGREE HEAT AND IN SECLUDED AREAS. 3. A BODY CONTROL MODULE WAS REPLACED IN AN ATTEMPT TO CORRECT THE SECURITY MESSAGE/PASSLOCK ISSUE AS WELL AS AN OTHER ISSUE (CHARGING SYSTEM FAILURE). APPROXIMATELY THREE MONTHS LATER THE CAR AGAIN WOULD NOT START AND THE SECURITY MESSAGE WAS DISPLAYED. ***WHILE NO INJURIES HAVE YET OCCURRED, THE CAR NOT STARTING CAN LEAVE THE DRIVER AND PASSENGERS VULNERABLE TO THE ELEMENTS AND VICTIMIZE (ROBBERY, ASSAULT, RAPE, AND MURDER). *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHENEVER THE CONTACT ATTEMPTS TO START HIS VEHICLE WHILE THE SECURITY LIGHT IS ILLUMINATED, THE VEHICLE WILL NOT START. THE DEALER STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE CONTACT HAS NOTICED THE FAILURE SINCE PURCHASING THE VEHICLE. THE CURRENT MILEAGE WAS 62,000 AND FAILURE MILEAGE WAS 45,000.

I HAVE A 2002 CHEVY IMPALA WITH 80,000 THAT I BOUGHT BRAND NEW IN 2001. APPROXIMATELY 3 MONTHS AGO I HAD TO HAVE MY VEHICLE TOWED TO A REPAIR SHOP AS THE ANTIFREEZE LEAKED OUT INTO MY DRIVEWAY. I WAS TOLD THAT THE MANIFOLD GASKETS HAD FAILED AND NEEDED TO BE REPLACED. ALSO THEY FOUND THAT THE FRONT BRAKES WERE BAD AND THE ROTORS NEEDED TO BE REPLACED. WITH REGARD TO THE LEAK I WAS TOLD I WAS LUCKY BECAUSE MOST TIMES THE FAILED GASKETS CAUSES THE ANTIFREEZE TO LEAK INTO THE MOTOR AND SEIZE IT. I HAD THE REPAIRS DONE AT A COST OF APPROXIMATELY $1,500.00. THIS PAST WEEKEND WHILE ON THE BELTWAY MY CAR STARTED MAKING A LOUD KNOCKING NOISE AND BEFORE I COULD PULL OVER THE MOTOR DIED. I HAD THE VEHICLE TOWED AND WAS TOLD THE ENGINE WAS BLOWN, THAT THEY KNOW OF AT LEAST ONE PISTON WAS IN MY OIL PAN. NOW I NEED TO HAVE THE MOTOR REPLACED. WHICH I HAVE GOTTEN PRICES FROM $4,500 - $6,500.00. ALSO, THEY TOLD ME MY BRAKES ARE BAD AGAIN, ONLY AFTER 4 MONTHS. *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. AFTER SEVERAL ATTEMPTS, THE VEHICLE WOULD SOMETIMES RESTART AND SOMETIMES NOT. THE FAILURE OCCURS INTERMITTENTLY. DURING THE MOST RECENT FAILURE, THE INSTRUMENT PANEL LIGHTS ILLUMINATED, BUT THE STARTER DID NOT MAKE A NOISE. NO REPAIRS HAVE BEEN MADE. THE FAILURE MILEAGE WAS 95,000 AND CURRENT MILEAGE WAS 110,000.

THE PASSLOCK SEEMS TO BE FAILING ON MY 2002 CHEVY IMPALA..74,000 MILES. WHEN I ATTEMPT TO START IT, NOTHING HAPPENS, AND I HAVE TO WAIT 10-20 MINUTES BEFORE I CAN START IT AGAIN. THIS HAS HAPPENED 3 TIMES SINCE MARCH 2008. *TR

ON MANY OCCASIONS, CAR WILL NOT START AFTER SITTING FOR SEVERAL MINUTES. THIS HAS HAPPENED SINCE NEW AND IT HAS BEEN IN THE SHOP MANY TIMES TO BE FIXED. LOTS OF MONEY SPENT AND NO RESOLUTION. LEAVES MY ELDERLY PARENTS STRANDED AND COULD RESULT IN MAJOR ISSUE IF IN THE WRONG PLACE. SOMEONE NEEDS TO ADDRESS THIS ISSUE - GM IS NOT!!! *TR

CAR WOULD NOT START CHANGED PASSLOCK AND STILL WILL NOT START. SECURITY LIGHT IS ON, RADIO IS LOCKED AND THE CHEVY DEALERSHIP DOES NOT KNOW WHAT IS WRONG WITH IT, THEY ARE GUESSING THAT IS THE BCM AND THE SDM BUT THEY CANNOT PROMISE THAT IT WILL WORK. *TR

MULTI-FUNCTION SWITCH FAILED ON 2002 CHEVROLET IMPALA CAUSING A LOSS OF HIGH BEAM LIGHTS. THE SWITCH AND THE HIGH BEAM BULBS HAD TO BE REPLACED FOR SAFETY REASONS. *TR

2002 CHEVROLET IMPALA LS - SECURITY/PASSLOCK SYSTEM PROBLEM - SUMMER 2007 - TOOK IN TO CHEVROLET DEALER (SINCE OUT OF BUSINESS - PALM BAY CHEVROLET IN FLORIDA) BECAUSE SECURITY LIGHT WOULD COME ON AT TIMES, EVENTUALLY DISABLING CAR FOR SHORT PERIODS OF TIME. FIRST REPAIR, BCM REPLACED - SAME ISSUE TWO MONTHS LATER - IGNITION CYLINDER REPLACED - TWO MONTHS LATER, SECURITY LIGHT WOULD COME ON AGAIN. DEALERSHIP OUT OF BUSINESS THAT DID TWO ORIGINAL REPAIRS FOR 1200.00 - TODAY, SECURITY LIGHT WAS FLASHING AND CAR WOULD NOT START. LOOKING ONLINE, THIS IS A VERY COMMON ISSUE WITH IMPALAS FROM 2000 - 2005 - WHY IS THERE NO RECALL? *TR

2002 IMPALA TURN SIGNALS WORK AT TIMES AND THEN DON'T WORK. I FOUND THAT PRESSING THE HAZARD SWITCH SEVERAL TIMES DID WORK BUT ONLY FOR A SHORT WHILE UNTIL IT HAPPENED AGAIN. *TR

INITIALLY STARTED WITH THE ENGINE NOT TURNING OVER. FULL BATTERY POWER, PUT CAR IN N TO START, NOTHING. PUT CAR IN EMERGENCY PARK TO START AND IT DID. THIS HAPPENED REPEATEDLY, WITH NO WARNING. NOW THE CAR STARTS EVERY TIME. THE PROBLEM NOW IS INTERIOR/EXTERIOR LIGHTS FLASH LIKE STROBE LIGHTS EVERY TIME I START MY CAR TILL THE TIME I TURN IT OFF, SO I CAN'T DRIVE AT NIGHT. THE "SECURITY" LIGHT PASS LOCK ISSUE INTERFERES WITH THE A/C COMPRESSOR AND WILL BLOW HOT AIR. A CONSTANT CLICKING FROM THE RELAYS IN THE PASSENGER SIDE FUSE BOX. WHY IS IT MANY GM DEALERSHIPS ACROSS THE COUNTRY CANNOT DIAGNOSE THIS WHEN CONSUMERS HAVE BROUGHT IN THE VEHICLE FOR ASSESSMENT. CHECK OUT THE WEBSITE OF CARCOMPLAINTS.COM FOR MORE OF THE SAME ISSUE. FELLOW IMPALA OWNERS; LETS FILE CLASS ACTION LAW SUIT AGAIN GM TO GET THIS RESOLVED. BUT SADLY IT WILL TAKE ONE DEATH OR MORE FOR ANY ACTION FROM GM. "THE AMERICAN WAY IS LETS DO SOMETHING AFTER THE FACT AND NOT BE PROACTIVE TO PREVENT". *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA LS. WHILE WAITING IN A LINE, THE CONTACT TURNED OFF THE VEHICLE AND IT WOULD NOT RESTART. THE VEHICLE HAD TO BE TOWED TO A MECHANIC AND THEY FOUND NO FAILURES. THE CONTACT BELIEVES THAT THE FAILURE WAS DUE TO THE PASS LOCK. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 50,000.

AT RANDOM TIMES, THE CAR WILL NOT START WHEN THE IGNITION IS TURNED. THERE IS NO RESPONSE FROM MOTOR AT ALL. THE SECURITY LIGHT WILL FLASH ON THE INFORMATION CENTER DISPLAY WHEN THIS HAPPENS. AFTER WAITING 10-20 MINUTES THE CAR WILL START. THE FIRST INCIDENT OCCURRED ABOUT 1 YEAR AGO AND HAS BEEN OCCURRING AT RANDOM TIMES EVER SINCE. VEHICLE WAS TAKEN TO A GM DEALER SERVICE DEPARTMENT AFTER THE FIRST TIME IT OCCURRED AND THEY WERE UNABLE TO DIAGNOSE THE PROBLEM. SINCE THEN I HAVE NOTICED THAT THE FAN FOR THE HVAC SYSTEM WILL NOT WORK AT TIMES AND THE SECURITY LIGHT AND OTHER LIGHTS WILL APPEAR ON THE INFORMATION CENTER DISPLAY AT RANDOM TIMES. *TR

I OWN A 2002 CHEVY IMPALA. ON 5/20/05 THE SECURITY LIGHT STARTED COMING ON AND WOULD REMAIN ON. THE SECURITY LIGHT CONTINUED TO COME ON AND NOW THE CAR WOULD NOT START. IT WOULD TAKE 10-30MINUTES BEFORE I COULD START THE CAR. I TOOK THE CAR TO A DEALERSHIP AND THEY REPLACED THE IGNITION CYLINDER. ON 6/15/05 THE SAME EXACT PROBLEM STARTED UP AGAIN. THIS TIME THE DEALERSHIP INSTALLED A NEW STARTER. ON 7/16/05 SAME PROBLEM AROSE AGAIN WITH SECURITY LIGHT. A DIAGNOSTIC WAS DONE AND CODES CAME UP FROM A NOTICE FROM GM (8/04). THE CODE #'S WERE B2958 AND B2960. THE CODE SAID TO REPAIR POOR TERMINAL CONNECTIONS AT BODY CONTROL MODULE. THE SECURITY LIGHT CONTINUES TO COME ON AND CAR DOES NOT START. THIS CONTINUES ON/OFF FROM 9/11/05-11/28/05. ON 11/28/05 THE IGNITION LOCK/SENSOR IS REPLACED AND THE PCM IS REPROGRAMMED. AND I AM GIVEN A NEW KEY. LOOKS LIKE AT THE MOMENT THE PROBLEM IS SOLVED. WELL TODAY 7/17/08 I NOTICE THAT THE SECURITY LIGHT IS BACK ON AND I BEGIN TO CRINGE BECAUSE OF WHAT I WENT THROUGH IN 05'. I GET ONLINE TO SEE IF ANYONE ELSE IS EXPERIENCING THE SAME PROBLEM AND I WAS SHOCKED TO SEE THE # OF COMPLAINTS FROM DISGRUNTLED CUSTOMERS ABOUT THIS SECURITY LIGHT. THIS IS AN OUTRAGE! GM BY NOW IS WELL AWARE OF THE PROBLEM WITH THIS SECURITY LIGHT GOING ON. IT WOULD SEEM TO ME THAT THERE WOULD HAVE BEEN A RECALL NOTICE GOING OUT TO CHEVY IMPALA OWNERS. I HAVE CONTACTED GM. MY COMPLAINT IS ON FILE. I HAVE 2 FILE #'S. ONE FOR IN 2005--# [XXX] AND A NEW ONE JUST STARTED TODA

2002 CHEVROLET IMPALA WITH BAD INTAKE MANIFOLD GASKET AND BRAKES. CONSUMER WAS INFORMED THAT THE INTAKE MANIFOLD GASKET LEAK IS A COMMON PROBLEM IN THESE VEHICLES. BRAKES HAVE BEEN REPLACED THREE TIMES. HE STATES THAT THIS IS ALSO A COMMON PROBLEM. *KB THE CONSUMER STATED THE ROTORS WERE WARPED. THE ENGINE AND RADIATOR WERE REPLACED DUE TO A LEAK. *JB

ABS LIGHT COMES ON FREQUENTLY AND WHEN BRAKES ARE APPLIED, IT FEELS EXTREMELY UNSAFE. BRAKES EITHER DO NOT RESPOND OR SKID WHEN ATTEMPTING TO STOP. AFRAID TO DRIVE VEHICLE. HAD MECHANICS CHECK VEHICLE AND ISSUE CANNOT BE IDENTIFIED FROM FAILURE CODES. APPEARS WIRING MAY BE DAMAGED AND WILL COST QUITE A BIT TO REPAIR. MECHANICS UNSURE THIS WILL SOLVE IT. DON'T WANT TO SELL VEHICLE AS IT WILL MAKE IT SOMEONE ELSE'S PROBLEM.