2002 Chevrolet Impala complaints

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHEN THE VEHICLE IS TURNED OFF, THE SECURITY LIGHT ON THE INSTRUMENT PANEL INTERMITTENTLY REMAINS ILLUMINATED. ON ONE OCCASION, THIS PREVENTED THE VEHICLE FROM RESTARTING. AFTER TEN MINUTES OF TURNING THE VEHICLE ON AND OFF AND SHIFTING FROM PARK INTO NEUTRAL, IT FINALLY STARTED. THE CONTACT BELIEVES THAT THE FAILURE WILL RECUR. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 96,000 AND FAILURE MILEAGE WAS 95,000.

WHEN THE CAR STARTS, SECURITY LIGHT APPEARS ON DASH, A/C MALFUNCTIONS, TRUNK OPENS AUTOMATICALLY, RADIO DISPLAYS "LOCKED OUT" MESSAGE, LIGHTS FLICKER OFF AND ON, QUICK CLICKING SOUND ON PASSENGER SIDE OF DASHBOARD. THE CAR HAS A 50/50 CHANCE OF STARTING. *TR

MY PASSLOCK SYSTEM HAS FAILED. SHUTS THE FUEL OFF. 2002 CHEVROLET IMPALA. *TR

2002 IMPALA - SOMETIMES FAILS TO START, SECURITY LIGHT COMES ON. INTERMITTENT AS TO HOW OFTEN..SOMETIMES ONCE EVERY COUPLE OF DAYS SOMETIMES 1 EVERY WEEK. MULTIPLE DEALERS WANT TO CHARGE $300-$1000 TO REPLACE BCM WHICH AFTER RESEARCHING DOES NOT GUARANTEE TO FIX PROBLEM. *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE TRAVELING TO JACKSON, FL., THE CONTACT WAS STOPPED BY A POLICE OFFICER AND WAS INFORMED THAT HER HEADLIGHT WAS FLICKERING. SHE TOOK THE VEHICLE TO A LOCAL DEALER IN FLORIDA AND THEY INFORMED HER THAT THE ENTIRE HEADLIGHT HOUSING ON BOTH SIDES OF THE VEHICLE NEEDED TO BE REPLACED. THE VEHICLE IS OUT OF WARRANTY; THEREFORE, THE REPAIRS WOULD COST $1,000. THE CONTACT COULD NOT PROVIDE THE FAILURE MILEAGE; HOWEVER, SHE NOTICED THAT THE FAILURE HAS WORSENED OVER THE PAST THREE YEARS. THE CURRENT MILEAGE WAS 63,000.

I HAVE A 2002 CHEVY IMPALA LS AS OF 05-16-08 THE HEADLIGHTS BLINK ON AND OFF. ON 05-18-08 THEY WENT COMPLETELY OUT WHILE DRIVING AT NIGHT. THE FOLLOWING EVENING I ONLY HAVE HIGH BEAM LIGHTS, NO LOW BEAM. I CAN DRIVE IN LOW LIGHT OR DARK CONDITIONS. LOCAL MECHANIC STATED IT WAS THE MULTI SWITCH ON THE STEERING COLUMN AND THE PART WAS $300-$400 DOLLARS. HE STATED THAT HE HAS HAD MANY IMPALA CUSTOMERS WITH THE SAME ISSUE AND HE STATED THAT IT SHOULD BE A RECALL DUE TO THE SAFETY ISSUE. *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING 55 MPH, THE VEHICLE VIBRATED EXCESSIVELY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND A TECHNICIAN RESURFACED THE BRAKE ROTORS. TWO YEARS LATER, THE FAILURE RECURRED. THE VEHICLE HAS NOT BEEN REPAIRED BECAUSE HE WAS NOT PROVIDED WITH A SUFFICIENT EXPLANATION AS TO WHY THE ROTORS INTERMITTENTLY FAILED. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 24,009 AND CURRENT MILEAGE IS 42,363. UPDATED 06/09/08 *BF THE ROTORS WERE WARPED. UPDATED

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. SIX MONTHS AGO, WHILE DRIVING AT ANY SPEED, THE CONTACT OBSERVED THAT THE TURN SIGNAL CONTROL MECHANISM FAILED. THE TURN SIGNALS DO NOT WORK ON A CONSISTENT BASIS AND WAS A SAFETY CONCERN. WHILE MAKING A TURN IN TRAFFIC, THE TURN SIGNALS DO NOT ALWAYS WORK PROPERLY. THE FAILURE IS AN ONGOING OCCURRENCE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 62,000 AND CURRENT MILEAGE WAS 78,000.

20002 CHEVROLET IMPALA, FREQUENTLY DOES NOT START ABOUT ONE IN EVERY TEN TRIES. I HAVE TAKEN IT TO TWO DIFFERENT MECHANICS ONE SAID COULD FIND NOTHING THE SECOND TIME I LEFT IT AT THE GARAGE FOR A WEEK AND A HALF BEFORE IT WOULDN'T START FOR THE MECHANIC. HE CHECKED THE CODES AND THEY SAID IT NEED A NEW IGNITION SWITCH. I AM RELUCTANT TO INSTALL A NEW SWITCH BECAUSE OF ALL OF THE COMPLAINTS WITH THIS YEAR AND MODEL CAR AND IN MANY CASES A NEW SWITCH AND COMPUTER DID NOT CORRECT THE PROBLEM. *TR

SUDDENLY BLINKER LIGHTS WOULD NOT WORK, IF YOU MOVE OR USE THE HAZARD LIGHT SWITCH THE BLINKER LIGHTS WILL START TO WORK, SOMETIMES. YOU HAVE TO CONSTANTLY JIGGLE OR MOVE THE HAZARD LIGHT SWITCH FOR THE BLINKER LIGHTS TO WORK. *TR

TURNING SIGNAL DID NOT COME ON. THIS OCCURS RANDOMLY PUTTING MY LIFE IN DANGER IN MANY OCCASIONS. *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SECURITY LIGHT ILLUMINATED WHICH INDICATED THAT THE ANTI-THEFT DEVICE WAS DEFECTIVE. AS A RESULT, SHE WAS UNABLE TO START HER VEHICLE. THE DEALER INSPECTED THE VEHICLE AND STATED THAT THE PATH LOCK SENSOR CAUSED THE FAILURE. THEY MADE THE REPLACEMENT HOWEVER APPROXIMATELY TEN MONTHS LATE THE FAILURE OCCURRED AGAIN. THE MECHANIC STATED THAT THE PATH LOCK SENSOR CAUSED THE FAILURE AND THEY MADE THE REPLACEMENT. APPROXIMATE SIX MONTHS LATER THE FAILURE OCCURRED AGAIN. THE MECHANIC STATED THAT THE PATH LOCK SENSOR CAUSED THE FAILURE. AS OF APRIL 21, 2008, THE MECHANIC HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 65,000 AND CURRENT MILEAGE WAS 88,000.

I HAVE A 2002 CHEVROLET IMPALA WITH THE ABS/TRACTION CONTROL WARNING LAMP ON PROBLEM. THIS PROBLEM CAN BE INTERMITTENT. THE CAR HAS APPROXIMATELY 98,764 MILES ON IT. THE PROBLEM WAS FIRST NOTICED AT ABOUT 89000 MILES. THERE IS AN ASSORTED AMOUNT OF SYMPTOMS THAT GO ALONG WITH THIS ISSUE. THIS PROBLEM IS DANGEROUS AND COULD POSSIBLY RESULT IN AN ACCIDENT. HERE ARE THE SYMPTOMS YOU MAY EXPERIENCE YOU MAY HAVE ONE OR MORE OF THE FOLLOWING SYMPTOMS: 1. AFTER START UP (WITHOUT THE BRAKE PEDAL DEPRESSED) THE ABS/TRACTION LAMP MAY OR MAY NOT COME ON. THIS IS TEMPERATURE DEPENDENT COLD START OR HOT RESTART (IT SEEMS TO OCCUR MORE FREQUENTLY AT THE BOTH EXTREMES). 2. THE ABS BRAKES MAY CYCLE ON JUST DURING NORMAL BRAKING. THIS MAY CAUSE THE VEHICLE TO UNEXPECTEDLY PULL TO THE RIGHT. 3. THE ABS BRAKES MAY CYCLE ON WHILE MAKING A SLOW RIGHT HAND TURN WITH THE BRAKES APPLIED LIGHTLY. 4. THE ABS BRAKES MAY CYCLE ON WHEN TRAVELING ON A STRAIGHT ROADWAY AT ABOUT 40 MPH AND THEN COMING TO A SLOW STOP WITH THE BRAKE PEDAL LIGHTLY APPLIED. 5. THE ABS/TRACTION CONTROL LAMP MAY COME ON WHILE TRAVELING IN LIGHT AND HEAVY RAIN. THIS MAY ALSO OCCUR AFTER RUNNING THE CAR THOUGH AN AUTOMATIC CAR WASH. IT SHOULD BE NOTED THAT YOU MAY HEAR THE ABS PUMP MOTOR CYCLE A NUMBER OF TIMES (USUALLY 3) BEFORE THE INDICATOR LAMPS COME ON. TECHNICAL INFORMATION: THE FOLLOWING FAILURE CODES MAY BE STORED IN THE EBCM SEE BELOW: C1216 ELECTRONIC BRAKE CONTROL MODULE COMMANDED PRESSURE RELEASE IS TO LONG. C1221 LF WH

I HAVE A 2002 CHEVROLET IMPALA WITH THE ABS/TRACTION CONTROL WARNING LAMP ON PROBLEM. THIS PROBLEM CAN BE INTERMITTENT. THE CAR HAS APPROXIMATELY 98,764 MILES ON IT. THE PROBLEM WAS FIRST NOTICED AT ABOUT 89,000 MILES. THERE IS AN ASSORTED AMOUNT OF SYMPTOMS THAT GO ALONG WITH THIS ISSUE. THIS PROBLEM IS DANGEROUS AND COULD POSSIBLY RESULT IN AN ACCIDENT. HERE ARE THE SYMPTOMS YOU MAY EXPERIENCE YOU MAY HAVE ONE OR MORE OF THE FOLLOWING SYMPTOMS: 1. AFTER START UP (WITHOUT THE BRAKE PEDAL DEPRESSED) THE ABS/TRACTION LAMP MAY OR MAY NOT COME ON. THIS IS TEMPERATURE DEPENDENT COLD START OR HOT RESTART (IT SEEMS TO OCCUR MORE FREQUENTLY AT THE BOTH EXTREMES). 2. THE ABS BRAKES MAY CYCLE ON JUST DURING NORMAL BRAKING. THIS MAY CAUSE THE VEHICLE TO UNEXPECTEDLY PULL TO THE RIGHT. 3. THE ABS BRAKES MAY CYCLE ON WHILE MAKING A SLOW RIGHT HAND TURN WITH THE BRAKES APPLIED LIGHTLY. 4. THE ABS BRAKES MAY CYCLE ON WHEN TRAVELING ON A STRAIGHT ROADWAY AT ABOUT 40 MPH AND THEN COMING TO A SLOW STOP WITH THE BRAKE PEDAL LIGHTLY APPLIED. 5. THE ABS/TRACTION CONTROL LAMP MAY COME ON WHILE TRAVELING IN LIGHT AND HEAVY RAIN. THIS MAY ALSO OCCUR AFTER RUNNING THE CAR THOUGH AN AUTOMATIC CAR WASH. IT SHOULD BE NOTED THAT YOU MAY HEAR THE ABS PUMP MOTOR CYCLE A NUMBER OF TIMES (USUALLY 3) BEFORE THE INDICATOR LAMPS COME ON. TECHNICAL INFORMATION: THE FOLLOWING FAILURE CODES MAY BE STORED IN THE EBCM SEE BELOW: C1216 ELECTRONIC BRAKE CONTROL MODULE COMMANDED PRESSURE RELEASE IS TO LONG. C1221 LF W

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE DEALER CHANGED THE BCM MODULE; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE DEALER THEN REPLACED THE BCM MODULE AGAIN. APPROXIMATELY SIX MONTHS LATER THE FAILURE OCCURRED AGAIN. AS A RESULT, THE POWER WINDOWS WERE INOPERABLE. THE MECHANIC STATED THAT AN ELECTRICAL SHORT CAUSED THE FAILURE. THEY REPLACED THE WIRES HOWEVER APPROXIMATELY ONE MONTH LATER THE FAILURE OCCURRED AGAIN. AS OF APRIL 14, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 10,000 AND CURRENT MILEAGE WAS 121,000.

CAR HAS APPROXIMATELY 50,000 MILES. THE STEERING SHAFT WAS SERVICED UNDER WARRANTY. THE STEERING BEGAN TO SQUEAL WHEN TURNING AND NOW THERE IS A CLUNKING NOISE. THERE IS NO SLACK IN THE STEERING. A TIE ROD END WAS REPLACED ALSO WHEN THE STEERING SHAFT WAS SERVICE. THE SERVICE MANAGER STATED THAT THERE WAS A TECH BULLETIN ON THE SHAFT BUT NO RECALL. THIS PROBLEM DEFINITELY SHOULD BE RECALLED. STEERING FAILURE IS A POSSIBILITY. *TR

INTAKE/HEAD GASKET FAILURE. LEAKING COOLANT IS DUE TO A KNOWN DEFECTIVE GASKET. IN FACT A CLASS ACTION LAWSUIT HAS BEEN FILED BUT IS INSUFFICIENT TO REPAY COST OF REPAIR. THIS SHOULD BE CONSIDERED A RECALL ITEM. IT IS WELL DOCUMENTED AMONG WEB-BASED AUTOMOTIVE COMPLAINT FORUMS THAT THIS IS A PROBLEM MOST IF NOT ALL OWNERS EXPERIENCE....2002 CHEVROLET IMPALA..... *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE STEERING MAKES A CLUNKING NOISE. THE VEHICLE WAS TAKEN TO A MECHANIC AND THE DIAGNOSIS WAS THAT THE STEERING COLUMN ROD NEEDED TO BE REPLACED. ON APRIL 2, 2008, THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION PRIOR TO A ROAD TRIP. AT THAT TIME, THE CONTACT WAS INFORMED THAT THE STEERING COLUMN ROD WAS GOING TO NEED REPLACING AGAIN SOON. HE BELIEVES THAT THIS IS A MANUFACTURER DEFECT, IN WHICH THEY SHOULD REPAIR. THE CURRENT MILEAGE WAS 71,000 AND FAILURE MILEAGE WAS 59,926. UPDATED 04/22/08. *LJ THE STEERING SHAFT WAS LUBRICATED. UPDATED

WE HIT A HORSE WITH OUR CAR AND THE AIR BAGS DID NOT DEPLOY. WE RECEIVED CUTS ON OUR HEAD, FACE, HANDS, AND LEGS. I RECEIVED A BLOW TO MY HEAD CAUSING SWELLING AND BRUISING TO MY FOREHEAD, EYES, NOSE, CHEEKS. EXPERIENCING HEADACHES AND DIZZINESS SINCE THEN. LARGE BRUISES AND SWELLING ON MY THIGHS FROM THE STEERING WHEEL. *TR

VARIOUS ENGINE FAILURES DUE TO DEX COOL COOLANT SYSTEM. ENGINE REBUILT. GASKETS. ETC NEW PARTS INSTALLED IN EACH INSTANCE. *TR

ENGINE FIRE WHEN CAR WAS STARTED, A POP OR BACK FIRE SOUND WAS HEARD THEN FLAMES WERE SEEN, FIRE DEPARTMENT EXTINGUISHED FIRE. CAR IS SITTING WAITING GM TO RESPOND ON INVESTIGATED EVENT. THIS IS A POLICE CAR AND WE HAVE A TOTAL OF 59 IMPALAS WERE CONCERNED ABOUT. *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THREE DAYS AFTER THE VEHICLE WAS PURCHASED, THE CONTACT FELT A HARD VIBRATION IN THE AXLE AND ALSO HEARD A CRACKING NOISE ON THE DRIVER SIDE OF THE VEHICLE. THE FAILURE OCCURRED WHILE DRIVING 40 MPH. THE OIL LIGHT ILLUMINATED AND THE OIL WAS CHANGED AT 104,000 MILES. BEFORE THE OIL CHANGE, THE MECHANIC STATED THAT THE OIL HAD NEVER BEEN CHANGED AND THAT A NEW RACK AND PINION AND SERPENTINE BELT WERE NEEDED. THE CONTACT ALSO EXPERIENCED ELECTRICAL FAILURE THAT CAUSED THE VEHICLE TO SHUT OFF COMPLETELY. THE DEALER WOULD NOT GIVE HER A CARFAX REPORT AFTER ONE WAS REQUESTED. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,979 AND CURRENT MILEAGE WAS 105,840.

OUR SON WAS GOING APPX 35 MILES AN HOUR AND MY HUSBAND WAS IN THE PASSENGER FRONT SEAT. A DRUNK DRIVER PULLED OUT OF AN APARTMENT COMPLEX, LITERALLY ON TOP OF MY HUSBANDS CAR - HITTING THEM ON THE FRONT RIGHT SIDE. THE AIRBAGS DID NOT DEPLOY AND MY HUSBANDS SEAT BELT DID NOT HOLD. HE WAS IN PERFECT HEALTH BEFORE THIS ACCIDENT AND IS NOW A PARTIAL FUNCTIONING QUADRIPLEGIC. ALL BECAUSE OF DEFECTED AIR BAGS!!! I REALIZED ALSO, THIS IS NOT THE FIRST TIME SOMEONE'S SEAT BELT DID NOT HOLD!! *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE EXTERIOR LIGHTING OF THE VEHICLE WOULD FAIL WITHOUT WARNING. THE LIGHTS WOULD THEN SPONTANEOUSLY ILLUMINATE AGAIN. THE DEALER HAS NOT YET BEEN NOTIFIED AND THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT RESEARCHED THE NHTSA WEBSITE AND DISCOVERED NUMEROUS COMPLAINTS REGARDING THIS FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 138,000. UPDATED 04/21/08 *CN UPDATED 04/21/08 *TR

2002 CHEVROLET IMPALA WITH A STEERING PROBLEM. CONSUMER STATES THAT THE INTERMEDIATE STEERING SHAFT WAS REPLACED. THE PROBLEM OCCURRED AGAIN AFTER 20,000 MILES. CONSUMER STATES THAT THE INTERMEDIATE STEERING SHAFT HAS BEEN REPLACED TWICE. *KB

WE HAVE BEEN HAVING PROBLEMS WITH OUR TURN SIGNALS NOT WORKING PROPERLY. ALSO THE SECURITY LIGHT FLASHES AND THE RADIO SAYS LOCKED AND THE VEHICLE WILL NOT START. THE ONLY WAY WE CAN GET IT STARTED IS TO DISCONNECT THE BATTERY AND LET THE COMPUTER REBOOT. *TR

THE AIR BAG LIGHT BEGAN ILLUMINATING WITH THE RADIO LOCKING OUT ON OUR 2002 IMPALA AT 15,630 MILES. LOVE CHEVY HUMMER RESET THE COMPUTER. LATER THE SAME PROBLEM RECURRED. AT 16,009 MILES LOVE CHEVY HUMMER REPLACED THE INFLATABLE RESTRAINT SENSING AND DIAGNOSTIC MODULE. LATER, THE SAME PROBLEMS RECURRED MANY TIMES BUT, WE FOUND THAT WE COULD RESET THE COMPUTER BY SHUTTING THE CAR OFF, OPENING AND CLOSING THE DOOR AND RESTARTING THE CAR. AT 23720 MILE THE CAR WAS TAKEN BACK TO TUSCALOOSA CHEVROLET. THE COMPUTER INDICATED THE PROBLEM WAS THE BODY CONTROL MODULE. IT WAS REPROGRAMMED. SEVERAL WEEKS LATER THE SAME PROBLEMS RECURRED OVER AND OVER. WE TOOK THE VEHICLE IN TO BARKLEY PONTIAC, CADILLAC, GMC. THE COMPUTER CODE INDICATED A BODY CONTROL MODULE WAD NEEDED BUT THAT SINCE THE CAR WAS OUT OF WARRANTY I WOULD HAVE TO PAY FOR IT. IT WAS NOT REPAIRED AT THIS TIME. WHILE DRIVING AT NIGHT THE HEADLIGHTS WENT OUT. I WAS ABLE TO GET THEM BACK ON BY FLASHING THE LOW BEAM / HIGH BEAM LEAVER. NOTIFIED GENERAL MOTORS CUSTOMER RELATIONSHIP SPECIALIST SPOKE WITH CARLEY LEBLANC. (SERVICE REQUEST: 71-437167435). AFTER SEVERAL EMAILS AND PHONE CONSERVATIONS WE WERE TOLD US TO FIX IT OURSELVES IF WE WERE SO CONCERNED. WE SENT ADDITION INFORMATION TO CARLEY LEBLANC AND LATER ANGELINA MONCIVAIS CONTACTED ABOUT OUR COMPLAINTS. AFTER SEVERAL MORE EMAILS AND PHONE CONVERSATIONS ANGELINA SAID SHE WAS NOT ABLE TO HELP US. IN JANUARY OF 2008 ALL WARNING INDICATORS STARTED CYCLING AND THE WARNING BELLS

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRACTION CONTROL ABS INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. WHILE THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED, THE BRAKES AUTOMATICALLY ACTIVATED AS IF THE PEDAL WERE DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR, BUT THE FAILURE RECURRED A WEEK LATER. THE CONTACT WAS SCHEDULED TO TAKE THE VEHICLE BACK A THIRD TIME TO BE REPAIRED. HE PLACED THE KEY IN THE IGNITION AND THE VEHICLE WOULD NOT START. THE CURRENT MILEAGE WAS 13,000 AND FAILURE MILEAGE WAS 12,800. UPDATED 05/05/08. *BF THE IGNTION SWITCH WAS REPLACED. THE CONSUMER STATED A SENSOR AND WIRING HARNESS WERE REPLACED.UPDATED 05/05/08.*B

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHEN THE VEHICLE IS PARKED FOR AN HOUR OR LESS, IT FAILS TO START. THE CONTACT STATED THAT THE IGNITION MEMORY WAS BLOCKED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY REPROGRAMMED THE COMPUTER SEVERAL TIMES; HOWEVER, THE FAILURE PERSISTS. THE CURRENT MILEAGE WAS 149,000 AND FAILURE MILEAGE WAS 145,000.

2002 IMPALA. HAVE A BUILD UP OF WATER IN BOTH FRONT HEADLIGHTS, THIS PROBLEM IS ON GOING FOR AT LEAST TWO YEARS..VERY HARD TO SEE AT NIGHT. HIGH BEAMS WILL NOT TURN ON WITH MULTI SHIFTER AND CRUISE CONTROL SHUTS OFF AFTER A FEW MINUTES OF USE. DEALER STATES THIS IS ALL NORMAL. THIS LAST PROBLEMS WITH CRUISE CONTROL IS A NEW PROBLEM. *TR

ON A 2002 CHEVROLET IMPALA, THE SECURITY LIGHT COMES ON WHILE DRIVING. FOLLOWING THIS EVENT VARIOUS ELECTRICAL ABNORMALITIES OCCUR. DASHBOARD WARNING LIGHTS ALL FLASH TOGETHER, DASH GOES DARK. SOMETIMES WHEN YOU START THE CAR THE SECURITY LIGHT COMES ON AND THE HEADLIGHTS FLASH AS IF THEY WERE ICC FLASHERS. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS ON THE INTERNET. CHEVROLET DOESN'T SEEM TO HAVE ANY FINITE FIX FOR THIS AND RANDOMLY REPLACES THE BCM AND IGNITION SWITCH AS POSSIBLE CAUSES. MOST PEOPLE REPORT HAVING THE EXACT SAME PROBLEM OVER AGAIN SEVERAL DAYS LATER??? DUE TO THIS ERRONEOUS REPORTING I THOUGHT I HAD A BATTERY PROBLEM AND THE GARAGE CHANGED MY ALTERNATOR. AT A COST OF $306 DOLLARS. WHICH I NOW BELIEVE WAS TOTALLY UN-NECESSARY. *TR

INTERMITTENT FLASHING OF ALL VEHICLE EXTERNAL LIGHTS. IT HAPPENS EVERYDAY. DEALER DIAGNOSED THE FOLLOWING ELECTRICAL PROBLEMS: CONNECTION AT THE BODY CONTROL MODULE MUST BE REPAIRED. THE PASSOLCK SENSOR AND IGNITION SWITCH MUST BE REPLACED. *TR

THE HEAD LIGHTS ON MY 2002 IMPALA ARE GETTING WATER IN THEM CAUSING ELECTRICAL AND SAFETY PROBLEMS. STEAM - MOISTURE GATHER IN THE LIGHTS AND WE ARE NOT ABLE TO SEE THE ROAD. THIS IA A DEFECT THAT IS ON EVERY 2002-2003 IMPALA I HAVE SEEN, GM REFUSES TO REPLACE OR EVEN RECOGNIZE THE PROBLEM, THEY AND THE DEALER I PURCHASED FROM SAID ITS NOT CONSIDERED A DEFECT UNLESS IT IS A RECALL, I WAS TOLD UNTIL A MAJOR ACCIDENT HAPPENS THAT THEY WILL NOT CONSIDER IT A SAFETY ISSUE. I TOLD THEM WHEN THE LIGHTS GET HOT THE WATER IN THE HEAD LIGHTS TURN TO STEAM FOGGING UP THE LIGHTS PREVENTING ME FROM SEEING THE ROAD WHEN DRIVING AT NIGHT, THEY (THE DEALERSHIP) SAID WELL YOU SHOULD DRIVE ONLY DURING THE DAY. THIS IS ALSO CAUSING OTHER ELECTRICAL PROBLEMS WITH TURN SIGNALS NOT WORKING SOMETIMES AND HAZARDS NOT WORKING NOT TO MENTION HAVING TO REPLACE A BULB EVERYTIME IT GETS WET. THIS HAPPENS ALL THE TIME WHEN WE WASH OUR CAR OR GET INTO BAD WEATHER. I BELIEVE THIS SHOULD BE A RECALL... GM REFUSES TO HANDLE THIS PROBLEM UNTIL WE HAVE MULTIPLE FATAL ACCIDENTS AROUND THE COUNTRY? NOT SMART THERE ARE ALOT OF PEOPLE ON OUR STREETS AND HIGHWAYS THAT ARE BEING PUT AT RISK. *TR

VEHICLE IGNITION IS LOCKED UP, NO WARNING, THIS IS A PROBLEM WITH MOST OF THESE VEHICLES PRODUCED WITH IN DASH IGNITIONS. AT 51,000 MILES GM WANTS CUSTOMERS TO PAY FOR REPAIRS OF THESE AT THE CUSTOMER COST BEING AROUND $900.00 AND IN MOST INSTANCES WITHIN 18MONTHS THE FAILURE OCCURS AGAIN. I FEEL THAT THIS IS CRIMINAL OF GM TO BE AWARE OF THIS PROBLEM AND NOT RECALL EVERY VEHICLE TO COVER REPAIRS. TOWING BILL 75.00 TO DATE AS WELL 900.00 FOR REPAIRS. *TR

ON 01/22/08 WHILE DRIVING, THE "SECURITY" LIGHT APPEARED IN THE MESSAGE CENTER ON THE INSTRUMENT PANEL. WHEN I STOPPED THE CAR, TURNED IT OFF, AND RESTARTED, ALL WAS FINE AND THE LIGHT REMAINED OFF. THE FOLLOWING DAY, AFTER DRIVING APPROXIMATELY 10 MILES, THE "SECURITY" LIGHT APPEARED. THIS HAS HAPPENED A TOTAL OF FOUR TIMES, MOST RECENTLY ON 01/27/08. WHEN THE LIGHT APPEARED, THE HEADLIGHTS DIMMED FOR A MOMENT. WHEN I STOPPED THE CAR, THE LIGHTS ON THE RADIO WERE EXTREMELY DIM. ON 01/28/08, I WENT TO START THE CAR AND THE BATTERY APPEARED TO BE DEAD. AN ATTEMPT TO JUMP OFF THE CAR WAS UNSUCCESSFUL. THIS SEEMS TO BE RELATED TO THE VERY COMMON "PASSLOCK" PROBLEMS ON OTHER GM PRODUCTS. *TR

ABOUT 9 MONTHS AGO HIGH BEAMS WOULD GO OUT COMPLETELY (NO LIGHTS AT ALL) UNTIL HIT LEVER. GOT WORSE UNTIL NO HEADLIGHTS AT ALL. TOOK TO DEALER AND CHARGED ME $629.66 FOR A MULTI FUNCTION SWITCH. ADVISED GM OF NHTSA PEO6017 BUT THEIR RESPONSE WAS THAT GM WOULD NOT COVER DUE TO AGE (2002) AND MILEAGE (107,200). *TR

TL*THE CONTACT OWNS A 2002 CHEVY IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START WHEN THE SECURITY LIGHT ILLUMINATED. IN ADDITION, THE FAILURE OCCURRED INTERMITTENTLY THE LAST THREE YEARS. THE DEALER REPLACED THE IGNITION AND PASS SENSOR; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE CURRENT MILEAGE WAS 96,000 AND FAILURE MILEAGE WAS 60,000.

I TOO AM HAVING PROBLEMS WITH THE COOLANT SYSTEM AND THE LEAKING ANTIFREEZE. THE MANIFOLD GASKET ISSUE HAS TURNED INTO A CLASS ACTION LAWSUIT AGAINST GM. RECENTLY A DECISION WAS MADE IN FAVOR OF CAR OWNERS WITH THIS PROBLEM. DETAILS SHOULD BE RELEASED IN FEB 08 ABOUT THIS BUT I'VE HEARD THAT GM WILL HAVE TO PAY CAR OWNERS WHO HAVE HAD THIS PROBLEM FIXED A PORTION OR ALL OF THE REPAIR COST. FOR MORE INFO GOOGLE CLASS ACTION LAWSUIT, GM, AND GIBBS(THIS IS THE ATTORNEY). *TR

DEALER SAYS I NEED A NEW ELECTRONIC BODY CONTROL MODULE.( $1,100.) ABS LIGHT ON AND OFF, TRACTION LIGHT ON AND OFF, SECURITY LIGHT ON AND OFF, CAR WOULD NOT START 4 TIMES. TRUNK OPENS ON AND OFF. SERVICE WRITER TOLD ME IT IS NOT COMMON. WHILE PICKING UP MY CAR,I REFUSED TO HAVE THE EBCM REPLACED, ANOTHER CUSTOMER CALLED IN WITH THE SAME PROBLEM. MECHANICS WHO WORK INDEPENDENT HAVE TOLD ME THE MAINTENANCE PROGRAMS GM REQUIRES ARE A MAJOR RIP OFF. A CLASS ACTION SUIT NEEDS TO BE STARTED AGAINST GM FOR DESTROYING THE MORAL OF THE AUTO CONSUMER. I HAVE SEEN OTHERS POST THAT THEY HAD THE MODULE REPROGRAMMED. OTHERS HAVE HAD IT REPLACED FOR $400-500. SERVICE WRITERS SHOULD NOT BE ON COMMISSION THIS GIVES THEM A RIP YOU OFF MENTALITY! GM DEALERS ARE SCUM CHEVY IS SCUM. *TR

TRANSMISSION FAILED WITH ONLY 47,000 MILES ON VEHICLE. *CN

2002 CHEVY IMPALA 3.4L 84,000+ MILES LOW COOLANT LIGHT COMES ON. LEAKING ANTIFREEZE BUT NOT SURE WHERE. CONTINUALLY HAVING TO ADD ANTIFREEZE TO OVERFLOW TO MAINTAIN LEVEL. CAR SMELLS LIKE BURNING ANTIFREEZE AFTER BEING DRIVEN. NUMEROUS COMPLAINTS FOUND ONLINE AT CAR FORUMS WITH OTHER CONSUMERS HAVING THE SAME TROUBLE. CONTENTS IN RADIATOR AND OVERFLOW IS THICK, OILY-LIKE SUBSTANCE. SO FAR, WHILE CHECKING OIL, IT IS OK. NOT MILKY OR CLOUDY. NUMEROUS REASONS WHY VEHICLE HAS COOLANT PROBLEMS. ONE THEORY IS DEXCOOL CAUSES THE SLUDGE. ANOTHER THEORY IS FAULTY INTAKE VALVE & GASKET. MAIN THEORY IS PROBLEM ORIGINATES FROM INTAKE VALVE (GASKET) AND DOMINOS. *TR

OWNER OF 2002 CHEVY IMPALA THAT HAS AN INTAKE MANIFOLD LEAK. FAMILY MEMBER ALSO HAD AN IMPALA, 2003, AND HAD THE SAME ISSUE. WHY IS THIS SUCH A PROBLEM? WHEN I SEARCHED THE ISSUE ONLINE I FOUND MANY OWNERS THAT HAD THE SAME ISSUE. GM NEEDS TO ISSUE A RECALL ON THIS PROBLEM AND HAVE PROPER GASKETS INSTALLED IN THEIR CARS. THIS CAR IS NOT A CHEAP CAR, AND TO HAVE THESE PROBLEMS IS A SIGN OF A POOR QUALITY. *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 70 MPH, THE HEADLIGHTS TURNED OFF INTERMITTENTLY. THE CONTACT WAS ABLE TO TURN THE HEADLIGHTS BACK ON INITIALLY, BUT NOW THEY WILL NOT ILLUMINATE UNTIL THE NEXT DAY. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE CURRENT MILEAGE WAS 107,000 AND FAILURE MILEAGE WAS 105,000. UPDATED 020209 *BF THE DEALER DETERMINED THAT THE MULTI-FUNCTION SWITCH FAILED. UPDATED 02/03/09.*JB

IN READING NHTSA ACTION NUMBER : PE06017 - I WANT TO REPORT THAT I HAVE THE SAME PROBLEM WITH MY 2002 CHEVROLET IMPALA - THE HEADLIGHTS FAIL WITHOUT PREDICTION. *TR

2002 IMPALA TURN SIGNALS WORK INTERMITTENTLY. VERY DANGEROUS! HAS BEEN GOING ON FOR 4-5 YEARS. OUT OF WARRANTY. DON'T HAVE MONEY TO REPAIR. *TR

CAR IS HAVING MULTIPLE STRANGE ELECTRICAL PROBLEMS. TURN SIGNALS WORK INTERMITTENTLY - WILL OFTEN NOT WORK AT ALL. SOMETIMES HAVE TO TURN ON EMERGENCY FLASHERS TO GET TURN SIGNALS TO WORK. ON THE INSTRUMENT PANEL, THE FUEL GAUGE IS NOT WORKING PROPERLY - DOES NOT SHOW THE CORRECT FUEL LEVEL. WILL SOMETIMES SHOW FULL WHEN THE TANK IS EMPTY, WILL SOMETIMES SHOW EMPTY WHEN THE TANK IS FULL. MOST OFTEN SHOWS HALF FULL, REGARDLESS OF ACTUAL FUEL LEVEL. GM CERTIFIED MECHANIC VERIFIED THAT FUEL PUMP AND SENDING UNIT ARE NOT FAULTY. THIS PROBLEM HAS BEEN GOING ON FOR APPROXIMATELY 2 YEARS. BCM WAS REPLACED, NO CHANGE IN PROBLEMS. POSSIBLE ISSUE WITH INSTRUMENT PANEL CLUSTER (IPC). BECAUSE OF TURN SIGNAL PROBLEMS, I HAVE HAD SEVERAL "NEAR MISSES" IN ACCIDENTS BECAUSE I WAS UNABLE TO PROPERLY SIGNAL FOR A TURN. FUEL GAUGE PROBLEM HAS CAUSED ME TO BE STRANDED WHEN I RAN OUT OF FUEL UNEXPECTEDLY BECAUSE I DIDN'T KNOW HOW MUCH FUEL I ACTUALLY HAD. *TR

WAS STRANDED FOR ABOUT 30 MINUTES BECAUSE CAR WOULDN'T START ON MY 2002 CHEVY IMPALA THE ORIGINAL SECURITY SYSTEM PASSLOCK DOESN'T LET THE VEHICLE START. HAS HAPPENED SEVERAL TIMES ABOUT 10 AND I HAVE ONLY HAD THIS VEHICLE FOR 4 MONTHS I HAVE READ SOME FORUMS IN THE INTERNET AND IT'S A KNOWN PROBLEM WITH GM AND A LOT OF PEOPLE HAVE THIS PROBLEM AND A RISK SINCE THEY ARE TRYING TO FIX IT BY WORKING BY THE STEERING WHEEL AND TRIGGER THE AIR BAG. SOME PEOPLE SAY IT COULD BE THE BCM I DON'T KNOW BUT GM DOES. *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TURN SIGNAL LIGHTS WORK SPORADICALLY AND THE VEHICLE SHUTS OFF AND ON INTERMITTENTLY. HE STATED THAT THE FAILURE WAS DUE TO AN ELECTRICAL FAILURE. THE DEALER STATED THAT NOTHING COULD BE DONE BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 102,000.

HEADLIGHTS SUDDENLY GO OUT WHILE DRIVING AT NIGHT. IT IS IN AT THE DEALER NOW FOR THE SECOND TIME IN A WEEK. THIS COULD KILL OR INJURE SOMEONE. I JUST PURCHASED THE CAR A MONTH AGO (2002 CHEVROLET IMPALA). *TR

OUR 2002 CHEVY IMPALA'S STEERING COLUMN BEGAN TO SHOW ALOT OF PLAY. WE TOOK OUR VEHICLE INTO OUR MECHANIC WHO DETERMINED THE INTERMEDIATE STEERING SHAFT BECAME CRACKED. WE THEN HAD IT REPLACED. *TR