2002 Chevrolet Impala complaints

BLINKERS WERE INTERMITTENTLY WORKING AND NOW NOT WORKING AT ALL. BRAKE LIGHTS AND HAZARDS WORKING. FUSES REPLACED. SEE ONLINE THAT MANY PEOPLE REPORT THIS SAME PROBLEM. *TR

2002 CHEVROLET IMPALA BLINKERS STOP WORKING INTERMITTENTLY. HAPPENS EVERY MONTH OR TWO AND LASTS ABOUT AN HOUR OR UNTIL THE FOUR-WAY FLASHER IS REPEATEDLY TURNED ON AND OFF. FIXED BY REPLACING THE HAZARD SWITCH IN THE STEERING COLUMN. THIS WAS DANGEROUS SINCE THE BLINKERS WOULD NOT WORK WHEN EXPECTED AND NECESSARY SUCH AS CHANGING LANES ON THE FREEWAY, OR WHEN MAKING A LEFT TURN AT A BUSY INTERSECTION. *TR

2002 CHEVY IMPALA: TURN SIGNAL RANDOMLY STOPS FUNCTIONING: SOMETIMES WHEN LEVER IS PULLED SIGNAL WILL FUNCTION THEN JUST STOP, OTHER TIMES SIGNAL DOES NOT WORK AT ALL WHEN LEVER IS PULLED. PRESSING HAZARD BUTTON SEVERAL TIMES RETURNS TURN SIGNAL FUNCTIONALITY TEMPORARILY. THIS IS A SAFETY ISSUE! AN INTERNET SEARCH OF "2002 IMPALA TURN SIGNAL" ON GOOGLE SHOWS THAT THIS IS A COMMON PROBLEM. *TR

MY 2002 CHEVY IMPALA 3.8L V-6 HAS A PROBLEM WITH THE TRACTION CONTROL ENGAGING WHEN BRAKING IN TURNS TO THE LEFT. THIS CAUSES THE BRAKES TO SLIP AND GRIND. A HUMMING SOUND CAN BE HEARD WHEN THIS OCCURS. THE TRACTION CONTROL AND SOMETIMES THE "CHECK ABS " LIGHT BECOMES ILLUMINATED AT THE SAME TIME. THE CAR HAS BEEN TAKEN TO A LOCAL CHEVY DEALER FOR REPAIR. BOTH RIGHT AND LEFT FRONT WHEEL HUB ASSEMBLIES WERE REPLACED. I REQUESTED A CHECK OF WIRING HARNESSES TO SEE IF THERE WAS DETERIORATION. NONE WAS APPARENTLY FOUND BY THE SHOP. I'M AFRAID TO DRIVE THIS CAR OR ALLOW OTHERS IN MY FAMILY TO DRIVE IT INCASE THE BRAKES CAN'T ENGAGE PROPERLY. FROM READING ONLINE ACCOUNTS OF OTHER DRIVERS, I AM NOT THE ONLY ONE WITH THIS PROBLEM WITH A CHEVROLET OF THIS MODEL. AFTER HAVING THE RIGHT FRONT HUB ASSEMBLY REPLACED, I THOUGHT IT WAS FIXED. THEN AFTER HAVING THE LEFT FRONT REPLACED AS WELL TO THE TUNE OF AROUND $500.00 A PIECE, I THOUGH THE PROBLEM WAS FIXED. NOT SO. WHERE DOES THIS END. I URGE YOU TO LOOK INTO A RECALL OF THIS MODEL AND HAVE GM ULTIMATELY FIX THIS PROBLEM AND AVOID ALLOWING FOR A POSSIBLE ACCIDENT WITH INJURIES OR DEATH. *TR

WENT TO WORK AND WHEN I WENT TO LEAVE THE CAR WOULDN'T START- THOUGHT IT WAS THE BATTERY AND GOT A JUMP, WOULDN'T START. HAD THE CAR TOWED TO AUTO PLACE, AND THEY COULDN'T FIND ANYTHING WRONG, THEN AFTER THAT THE CAR HAS LEFT ME STRANDED AND UNABLE TO GET TO WORK ITS SHUT OFF WHILE DRIVING- THE SECURITY LIGHT WAS ON, AFTER THE MANY COMPLAINTS TO CHEVY- THEY WONT ASSIST WITH THE REPAIR OF THE PASS LOCK SECURITY SYSTEM FOR THE SIMPLE REASON ITS OUT OF WARRANTY. ITS NOT A MAINTENANCE ISSUE ITS A MECHANICAL ISSUE. ITS ALSO A SAFETY ISSUE. THE CAR JUST SHUTS OFF AS IF SOMEONE IS STEALING IT. HOW DANGEROUS- ON ROUTE 80 HIGHWAY OR ANY ROAD FOR THAT MATTER, YOUR CAR SHUTS OFF AND YOUR SMASHED FROM BEHIND WITH CARS PILED UP- SOMEONE WILL BE DEAD ANDMANY WILL BE SERIOUS HURT. OR BEING STRANDED ON A DARK COUNTRY ROAD WITH NO CELL RECEPTION. THIS IS A SAFETY ISSUE AND AFTER ALOT OF RESEARCH ON THIS PROBLEM- GM"S RESPONSE' SORRY WE CANT HELP YOU- TODAY TOYOTA RECALLED 412K CARS, BECAUSE OF STEERING ISSUE AND WAS A SAFETY ISSUE. NISSAN, TOYOTA, AND HONDA DIDN'T NEED BAILOUTS WHY BECAUSE THEY STAND BEHIND THEIR CARS UNLIKE GM- THIS IS A BIG ISSUE WITH HUNDREDS OF THOUSANDS OF PEOPLE COMPLAINING AND GM AS USUAL DOES NOTHING TO STAND BEHIND THEIR PRODUCTS. I WILL NEVER AGAIN PURCHASE A GM PRODUCT AS ITS A COMPLETE PIECE OF GARBAGE AND THE ONES WORKING FOR GM AREN'T ANY BETTER. LET GM SINK AND GO UNDER, THAT WAY AMERICANS WILL HAVE MORE RELIABLE TRANSPORTATION AND COMPANIES THAT ACTUALLY STAND

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED WHEN THE SECURITY LIGHT WOULD ILLUMINATE, THE VEHICLE WOULD NOT START. THE DEALER ADVISED THE CONTACT TO WAIT TEN MINUTES BEFORE RE-STARTING THE VEHICLE, BUT THE VEHICLE COULD ONLY BE DIAGNOSED WHILE THE FAILURE OCCURRED. THE DEALER ADVISED THAT THE COMPUTER CHIP POTENTIALLY WOULD NEED TO BE REPLACED BUT COULD NOT CONFIRM IF IT WOULD CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE IS 62,576. UPDATED 10/04/10. *LJ THE DEALER REPLACED THE IGNITION CYLINDER. UPDATED 10/05/10

2002 CHEVY IMPALA LS V6 ENGINE, REQUIRED TO HAVE INTAKE MANIFOLD GASKET REPLACED. THE GASKET HAD DISSOLVED AND WAS ALLOWING OIL AND COOLANT TO LEAK ONTO THE ENGINE BLOCK, AND MIX WITHIN THE ENGINE. MECHANIC ADVISED THAT THIS IS A KNOWN ISSUE WITH THE DEX COOLANT THAT GM USES, AND DETERIORATES THE GASKET. *TR

LOW BRAKE FLUID LEVEL LIGHT CAME ON 2002 CHEVY IMPALA, BACKING OUT OF DRIVEWAY. REPAIR SHOP 1 MILE AWAY. BRAKE LINE RUSTED AND SPLIT. REPLACED ALL BRAKE LINES, BECAUSE OTHER SIDE WAS RUSTING AND SHOP AFRAID OF FAILURE ON OTHER LINE AFTER FLUSH AND FILL. SO REPLACED ALL LINES. *TR

SINCE WE BOUGHT THIS CHEVY IMPALA AT GENE PANKEY MOTOR IN TACOMA WASHINGTON WE HAVE HAD NOTHING BUT ISSUES WITH THE TRACTION CONTROL SYSTEM LIGHTS COMING ON WHEN WE WOULD RETURN TO THE DEALER TO HAVE IT WORKED ON THEY WOULD CLEAR THE COMPUTER WHICH WOULD CLEARS THE PROBLEM FOR A FEW DAYS BUT IT ALWAYS COMES BACK. WE HAVE HAD OUR IMPALA IN ALOT OF TIMES AT LEAST 15X WE NEVER THOUGHT TO KEEP TRACK HOW MANY TIMES WE HAVE HAD TO HAVE THIS WORKED ON ITS BEEN TO 4 DIFFERENT SHOPS FOR THE SAME THING. WE LOVE THIS CAR IT IS A GREAT CAR LOTS OF ROOM AND HAS GIDDY UP AND WELL ITS HOT AND ITS PAID FOR. WE REALLY WANT OUR CAR FIXED WE ARE TIRED OF TAKING IT IN TO BE FIXED AND NOTHING GETS DONE. THEY HAVE REPLACED THE CATALYTIC CONVERTER AT THE CHEVY DEALER SAYING THAT WAS BAD AND REPLACED THE FRONT RIGHT WHEEL SENSOR TWICE AT AMCO TRANSMISSION SHOP IN FIRCREST ITS BEEN TO BITTERLINGS IN TACOMA AS WELL AS THE DEALER WE BOUGHT IT FROM GENE PANKEY. AND WE STILL HAVE THE SAME ISSUES. THE TRACTION CONTROL LIGHT KEEPS COMING ON AND THE ABS LIGHT NOW COMES ON, IT HAPPENS INTERMITTENTLY. I FEEL IT HAS SOMETHING TO DO WITH THE BRAKES OR THE TRANSMISSION! THE BRAKES GO SPONGY WHEN THE TRACTION CONTROL LIGHT COMES ON WE LOSE OUR BRAKES!!!! I AM STILL UNDER WARRANTY TIL 100,000 MILES AND IM ONLY AT 80,000 BUT I JUST DON'T HAVE TIME TO KEEP TAKING THIS THING TO THE DEALER. I WANT MY RIDE FIXED AND I WANT IT FIXED NOW. CANT WE START A CLASS ACTION LAWSUIT!!!!!

ON MY 2002 CHEVY IMPALA, THE KEYLESS ENTRY REMOTE DOESN'T WORK AND CAR WILL NOT START AFTER BEING DRIVEN ALL DAY AND SITTING FOR A FEW MINUTES. HAD TO REPLACE COMPUTER MODULE JUST SO THAT COMMUNICATION COULD BE STARTED. AND HAD TO REPLACE IGNITION SWITCH. *TR

THE STARTER WILL NOT GET A SIGNAL FROM THE IGNITION SWITCH. I HAVE CHANGED RELAYS, IGNITION SWITCH, STARTER, KEY CORE AND PASSLOCK, ALL TO NO GAIN. GAVE VEHICLE TO THEY LOCAL CHEVY DEALERSHIP WHO CHANGED TO BCM AND REPROGRAMMED THE SECURITY FEATURE AND WHEN I WENT TO PICK IT UP FROM THE DEALERSHIP, IT WOULDN'T START. THE STARTER GETS NO SIGNAL ABOUT 90% OF THE TIMES I TURN THE KEY. FOR THE 10% IT DOES WORK, THERE SEEMS TO HAVE HAD NO ISSUE WHAT SO EVER. IT TURNS ON SMOOTH AND RUNS LIKE A DREAM. YET IT CAN BE THE FIRST ATTEMPT OR THE 50TH BEFORE THE STARTER CATCHES A JOLT AND STARTS THE CAR, THERE SEEMS TO BE NO PATTERN. THE SECURITY SYSTEM WORKS FINE B/C WE INSTALLED A SIMPLE PUSH BUTTON SWITCH TO THE STARTER AND IT WORKED EVERY TIME WITH NO TROUBLE FOR A FEW MOMENTS TILL THE GAS WAS TAKEN AWAY AND THE CAR TURNED OFF. BYPASSING THE SECURITY FEATURE AND ALLOWING A SECONDARY IGNITION METHOS WOULD SEEM TO RESOLVE THE ISSUE. I FIND THIS TO BE A SAFETY ISSUE DUE TO THE POTENTIAL OF BEING STUCK OUT IN THE MIDDLE OF AN INTERSECTION IF THE CARS HAPPENS TO STALL. OR IF AN INFANT WAS LOADED INTO THE VEHICLE AND IT WOULD NOT START FOR 15 TO 30 MINUTES, LEAVING THE CHILD WITH THE RISK OF HEAT ISSUES. THE PROBLEM ITSELF CAME SUDDENLY WITHOUT WARNING. *TR

MY 2002 IMPALA WILL RANDOMLY NOT START. THE MESSAGE CENTER FLASHES SECURITY, BATTERY AND SERVICE ENGINE SOON. I HAVE TO UNHOOK AND RECONNECT THE BATTERY TO GET THE CAR TO START. I DO NOT WANT TO DRIVE IT ALONE, AS I LIVE IN A BIG CITY AND DO NOT WANT TO BE DRIVING AND THE CAR MALFUNCTION. I HAVE READ NUMEROUS ACCOUNTS OF THIS HAPPENING TO PEOPLE WITH 2002 IMPALAS. I HAVE ASTHMA AND ONE DAY I STARTED TO HAVE AN ATTACK. HUSBAND WAS GOING TO DRIVE ME TO HOSPITAL AND MY CAR DECIDES NOT TO START. I COULD HAVE DIED WAITING FOR HIM TO RECONNECT THE BATTERY. I PAID GM FOR A RELIABLE CAR BUT GOT A CAR THAT WILL START ONLY WHEN IT WANTS TO. THIS IS UNACCEPTABLE. IT'S MESSED UP THAT I CAN'T DRIVE MY CAR FOR FEAR OF IT NOT STARTING AND BEING MUGGED OR RAPED WHILE TRYING TO UNHOOK/REHOOK THE BATTERY. GM SHOULD BE HELD RESPONSIBLE FOR THIS. THEY DON'T WANT TO THOUGH BECAUSE THEY MAKE TOO MUCH MONEY FIXING SOMETHING THAT THEY SCREWED UP. I WILL NEVER BUY A GM AGAIN. TOYOTA AND HONDA FROM HERE ON OUT!!! *TR

I HAVE A 2002 CHEVY IMPALA. THE CAR BEHAVES AS THOUGH THERE IS AN ELECTRICAL PROBLEM. MY OWN RESEARCH SEEMED TO INDICATE A FAULTY BCM MODULE. I TOOK THE CAR TO A DEALER AND EXPLAINED MY SUSPICION AND THE ODD INTERMITTENT PROBLEMS, AND THEY REPLACED THE IGNITION SWITCH AND SPENT A LOT OF TIME TRYING TO FIND A WIRING PROBLEM. AFTER 2 WEEKS THEY SAID THEY FOUND THE ELECTRICAL PROBLEM AND CHARGED ME $700. NOW, A FEW WEEKS LATER ALL SYMPTOMS ARE BACK. WHEN THE KEY IS TURNED ON, THE LIGHTS FLASH, TRUCK LATCH OPENS AND CLOSES, AND SECURITY LIGHT FLASHES. THIS IS JUST 1 SET OF SYMPTOMS. THIS PROBLEM IS VERY DANGEROUS. I FOUND THIS SITE WHILE LOOKING FOR HELP HERE: HTTP://WWW.YOUTUBE.COM/WATCH?V=GR-O5R1UPFY&FEATURE=RELATED . PLEASE HELP! *TR

PASS KEY SENSOR, I HAD TO PAY 500 DOLLARS TO FIX AN IGNITION SWITCH THAT WAS PERFECTLY FINE BUT A BAD SENSOR WAS THE PROBLEM, MANY COMPLAINTS BUT STILL NO RECALL. *TR

HAVE 2002 CHEVY IMPALA AND THE SECURITY PASSLOCK WON'T LET CAR START, I HAVE BEEN STRANDED IN MANY PLACES. HAD IT CHECKED OUT AT 2 PLACES AND IT ALL COMES BACK TO COMPUTER, OR KEYS, WE TRIED TO HAVE KEYS RECODED BUT IT STILL HAPPENS OFTEN. BY RESEARCHING ON COMPUTER I SEE I'M NOT ALONE OUT THERE. WHAT DO PEOPLE HAVE TO DO TO GET GM RECALL THIS PROBLEM. IT IS A SAFETY PROBLEM BECAUSE IT ALWAYS HAPPENS WHEN IT EITHER 5 BELOW OR 90 OUTSIDE AND HAVE SIT IN CAR AND HOPE YOU DON'T GET MUGGED OR ROBBED WAITING FOR CAR TO START OR DID OF HEAT STROKE OR FREEZE TO DEATH. IS THERE ANYTHING WE CAN DO . HELP PLEASE MY CAR DOES THIS 4-5 TIMES A DAY AND NO ONE KNOWS HOW TO FIX IT. GM NEED TO STEP IN AND FIX THIS DEFECT. *TR

THE SECURITY LIGHT GOES AND CAR WILL NOT START BEEN HAVING THIS PROBLEM FOR THE PAST 5 YEARS. HAVE REPLACED THE IGNITION SWITCH, COMPUTER MODULE EVERYTHING! AND STILL NOT WORKING PROPERLY. THE RADIO IS LOCKED. THE WIPERS WORK WHEN THEY WANT TO. I HAVE PUT SO MUCH MONEY INTO THIS CAR AND IT STILL ONLY RUNS WHEN IT WANTS. *TR

WE HAVE EXPERIENCED ELECTRICAL PROBLEMS WITH THIS VEHICLE FOR THE PAST COUPLE OF YEARS. WE HAVE REPLACED NUMEROUS PARTS DEALING WITH THE IGNITION/STARTER, PASS/LOCK, POWER LOCK, AND SECURITY SYSTEM. WE RECENTLY HAVE BEEN DEALING WITH THE CAR STARTING OR NOT STARTING FOR THAT MATTER. AT FIRST, IT WAS ONCE IN AWHILE AND NOW IT DOESN'T START 7-8X PER WEEK. IT IS EXTREMELY FRUSTRATING TO HAVE TO CONSTANTLY THROW MONEY AT THIS PROBLEM. ONCE AGAIN IT IS GOING INTO THE SHOP FOR DIAGNOSTIC AND MORE PARTS. THIS IS A BIG PROBLEM AND NEEDS TO BE RESOLVED. IT IS OBVIOUSLY A DEFECT OF SOME SORT AND NEEDS TO BE HANDLE ACCORDINGLY. *TR

MY CAR STARTED A SOUND IN THE WIRING SUCH AS A POPPING SOUND AS IF THE WIRES ARE GROUNDING OUT THEN SOMETHING SMELL SMOKE THEN IT STARTED NOT CRACKING AND I COULDN'T FIGURE OUT WAY I THOUGHT IT WAS THE BATTERY REPLACED IT THEN WOULDN'T START AGAIN AFTER I WAS TOLD IT WAS THE BATTERY THE DASH READS SECURITY ON IT THIS HAPPEN TO MY CAR MY FRIENDS CAR AND MY HUSBANDS COUSINS CAR THEY ARE ALL IMPALAS ALL IN 2002 I HAVE ALSO SPOKE TO OTHER PEOPLE WITH THEM SAME PROBLEM WANT START READS SECURITY ON DASH WIRES GROUND OUT AND HEAR POPPING SOUND AND THE BATTERY DRAINS FROM THE HEAD LIGHTS NOT TURNING OF OR SECURITY READS AND THE LIGHTS FLASH ITS BROKEN DOWN IN MY YARD NO ONE AROUND HEAR REALLY KNOWS THE PROBLEM THEY SAY ITS THE SECURITY MY HUSBAND BELIEVES ITS THE WIRING AND IT GROUNDS OUT CAUSING THINGS TO HAPPEN. *TR

AS I BRAKE MY STEERING WHEEL SHAKES ON MY 2002 CHEVY IMPALA. THIS IS THE SECOND TIME FOR THIS VEHICLE. I HAD IT SERVICED AT AN AUTO REPAIR SHOP IN PLAINVILLE CT. ON OR ABOUT JUNE 20 2009. *TR

MY CAR, A 2002 CHEVY IMPALA, HAS AN INTERMITTENT STARTING PROBLEM SINCE I PURCHASED IT AT 2006. FOR EVERY 2-3 WEEKS, IT SIMPLY DOES NOT CRANK BY TURNING THE KEY. BUT AFTER 10 MINS, IT STARTS AGAIN. I HAVE SPENT A LOT OF MONEY TO TRY TO FIX THIS ISSUE BUT IT IS UNSUCCESSFUL. AFTER SEARCHING ON WEBSITE, I UNDERSTAND THIS IS A VERY COMMON ISSUE FOR GM CARS AND MAY BE RELATED TO SOME ELECTRIC SECURITY ISSUE. THEREFORE, HERE I AM FILING THE COMPLAINT. *TR

BOUGHT CHEV IMPALA 2002 BRAND NEW, NO MILES. 2005 BEGAN EXPERIENCING COOLING SYSTEM PROBLEMS-RUNNING HOT ETC. REPLACED RADIATOR, FLUSHED SYSTEM, REPLACED THERMOSTAT, ETC. ETC. SEVERAL TIMES, BODY CONTROL UNITS- LIGHTS AND LOCKS GOING CRAZY, HUB ASSEMBLY/TRACKING SYSTEM PROBLEMS- SOUNDS AND PULSATING WHEN TRY TO BRAKE OR TURN, HIGH BEAM LIGHT WON'T STAY ON TO THIS DATE. EXPERIENCING SMOKE FROM HOOD-MAY BE A LEAK WHICH SEEMS TO BE ACOMMON COMPLAINT BUT DEALER PUT DYE IN AND SAID THEY DON'T DETECT A LEAK. NO AIR-FREON REPLACED SEVERAL TIMES. *CN

STARTING WITH THE 2000 CHEVY IMPALA THEY HAVE A WINDSHIELD WIPER PROBLEM, WHERE IF HEAVY SNOWS SLIDES OFF THE ROOF ONTO THE WINDSHIELD, OR IF THE WIPERS ARE FROZEN TO THE WINDSHIELD WHEN YOU OPERATE THE WIPERS, IT BENDS A TAB UNDER THE WIPER MECHANISM AND CAUSES THE WIPERS TO PARK IN THE OUTWIPE CONDITION WHEN TURNED OFF INSTEAD OF OUT OF THE WAY OF THE DRIVERS VISION JUST UNDER THE FRONT HOOD. THEY PARK STRAIGHT UP CAUSING A DANGEROUS OBSTRUCTION IN THE DRIVERS VIEW. THERE HAVE BEEN HUNDREDS OF POSTINGS ON THE INTERNET WHERE IMPALA OWNERS HAVE HAD THIS PROBLEM SPECIFICALLY IN THE STATES THAT EXPERIENCE FREEZING WEATHER AND SNOW. SOME HAVE STATED AFTER PAYING FROM $75 TO $300 TO HAVE IT REPAIRED THE PROBLEM WOULD RETURN. PERHAPS A VERY POOR DESIGN ON GMS PART BUT TO THIS DATE GM HAS NOT INSTITUTED A RECALL. GM HAS ACKNOWLEDGED THE PROBLEM AND DESIGNED REPLACEMENT KIT FOR THE BENT TAB AT GREAT EXPENSE FOR THE OWNER TO HAVE IT REPAIRED.

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE TRAVELING APPROXIMATELY 2 MPH THE CONTACT NOTICED A LOUD CLUNKING SOUND COMING FROM OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE STEERING JOINT SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT SERVICED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 37464 AND THE CURRENT MILEAGE WAS 37964.

AS OF YET THERE HAS BEEN NO INCIDENT HOWEVER THERE HAVE BEEN NUMEROUS CLOSE CALLS AS THE TRANSMISSION IS NOT SHIFTING INTO GEAR UNLESS YOU RACE THE MOTOR. NEARLY REARENDING OTHER VEHICLES, PROPERTY OR PEDESTRIANS. I CAN NOT SAFELY PULL OUT AT AN INTERSECTION BECAUSE THE TRANSMISSION MAY SLIP. I'VE READ ON MESSAGE BOARDS WHERE HUNDREDS OF OTHER PEOPLE ARE HAVING THE SAME PROBLEM AND GM HAS NO GOOD FIX FOR IT. IT DOESN'T SEEM TO MATER IF THE CAR IS WARM OR COLD THE TRANSMISSION STILL ACTS UP. 89K MILES ON THE CAR WHEN THIS BEGAN AND I HAVEN'T FELT SAFE DRIVING THE CAR SINCE. THANK YOU *TR

02 IMPALA 3.8 ENGINE WOULD NOT START. IT HAS DONE THIS COUNTLESS TIMES AND I WILL HAVE TO WAIT 20 OR 30 MINUTES FOR IT TO START. MY BATTERY IS LIKE NEW, AND NOTHING IS WRONG WITH THE STARTER, I'VE HAD IT ALL TESTED. I'VE READ IT COULD BE THE PASSLOCK SYSTEM OR SOMETHING CALLED THE TUMBLER. MY SECURITY LIGHT COMES ON RANDOMLY EVEN WHEN DRIVING ON THE HIGHWAY. I'VE READ THAT MANY IMPALA OWNERS CARS HAVE CUT OFF WHILE DRIVING ON THE HIGHWAY AND I'M HOPING MINE DOESN'T DO THE SAME. MY CAR WAS A FORMER POLICE CAR. IT NOW HAS ABOUT 112,000 MILES ON IT. I HOPE I NEVER HAD TO GO SOMEWHERE IN AN EMERGENCY OR GET STUCK IN THE MIDDLE OF NO WHERE AT NIGHT. I'VE READ SEVERAL FORUMS EXPLAINING HOW CHEVY KNOWS ABOUT THE DEFECT BUT WILL NOT FIX IT UNLESS YOU PAY ABOUT 600 TO ALMOST 1,000 DOLLARS. BUT THEN WHEN THEY CLAIM IT'S FIXED, THE PROBLEM HAPPENS ALL OVER AGAIN. I READ FROM A MECHANIC THAT WORKED FOR CHEVY IN THE PAST, THAT THEY POLITELY IGNORE COMPLAINTS REGARDING THIS PASSLOCK AND SECURITY PROBLEM. I GUESS NO ONE WILL TAKE IT SERIOUSLY UNTIL PEOPLE START TO GET INJURED OR EVEN KILLED LIKE TOYOTA DRIVERS. MUST WE WAIT FOR THE DEATH TOLL TO RISE BEFORE THE GOVERNMENT STEPS IN TO ACT??? POLICEMEN DRIVE THESE CARS ALTHOUGH THERE SLOWLY BEING PHASED OUT WITH THE NEWER MODELS. A POLICEMAN THAT CANNOT GET TO THE SCENE OF A CRIME ON TIME BECAUSE HIS CAR WOULDN'T START. I GUESS THAT'S THE HEADLINE WERE WAITING FOR BEFORE CHEVY OR THE GOVERNMENT DECIDES TO DO SOMETHING ABOUT THE PASSLOCK PROBL

THE POWER STEERING WENT COMPLETELY OUT MANY TIMES IN THE PAST 2 YEARS. IT CONTINUES TO GO OUT ALL THE TIME. THE RACK & PINION GEAR, THE PUMP AND THE HOSES WERE REPLACED WITH ORIGINAL DELCO PARTS BUT THIS DID NOT CORRECT THE PROBLEM. THE CHEVROLET DEALER MECHANIC TOLD ME IT WAS CAUSED BY LOW TIRES BUT MY TIRES WERE NOT LOW. I BOUGHT NEW TIRES BUT THE PROBLEM CONTINUES. IT IS HARD TO STEER ON THE STRAIGHT ROAD AND IT GOES OUT ON A TURN AND I CAN'T STEER IT. I HAVE TO HIT MY BRAKES. A LOCAL MECHANIC HAS TRIED TO REPAIR IT ABOUT 5 TIMES AND HE FINALLY GAVE ME MY MONEY BACK AND SAID TO TAKE IT TO THE CHEVROLET DEALER WHICH I DID AS NOTED ABOVE. *TR

2002 CHEVROLET IMPALA. THE TIRE PRESSURE LIGHT AND ENGINE LIGHT HAD TO BE RESET. *DT THE CONSUMER STATED THE CHECK ENGINE LIGHT ONLY STAYED OFF FOR 12 MILES THE LAST TIME IT WAS RESET BY THE DEALERSHIP. THE ENTIRE BRAKING SYSTEM HAD TO BE REPLACED ONLY 2 YEARS AFTER PURCHASING THE VEHICLE. THE ROTORS CRACKED ON ALL FOUR WHEELS. THE BLINKERS WOULD ONLY WORK IF THE AIR CONDITIONER WAS OFF AND THE RADIO WOULD ONLY WORK IF THE BLINKERS WERE OFF AND WHEN GOING UP HILLS. THE VEHICLE WOULD ONLY ACCELERATE TO A SPEED OF 10-15 MPH. *JB

LIGHTS WENT OUT AFTER DARK. IN A PANIC, I MOVED THE DIMMER SWITCH BACK AND FORTH UNTIL THEY CAME BACK ON. IT LASTED JUST A COUPLE OF SECONDS, BUT I WAS GOING 60 MPH AND IT WAS PITCH BLACK. THIS IS A 2002 CHEVROLET IMPALA, 4 DOOR SEDAN WITH 68, 000 MILES. I HAVE SPENT SEVERAL THOUSAND DOLLARS ON REPAIRS FOR THIS VEHICLE. SEAL LEAKS (OIL LEAKING ON MANIFOLD) HEATER WENT OUT DURING ZERO WEATHER, REPLACED BODY CONTROL MODULE, PASS LOCK SYSTEM, TRACTION SYSTEM PARTS ( TWO SEPARATE TIMES). THESE ARE A FEW. I BOUGHT THIS CAR NEW AND PUT ONLY 68 THOUSAND MILES ON IT IN THE LAST 9 YEARS. I BELIEVE THE LIGHTS ARE A SAFETY ISSUE AND SHOULD NOT COST $695.00 TO REPAIR. *TR

I PURCHASED THE VEHICLE USED FROM ANOTHER DEALER IN 2003. I STARTED EXPERIENCING PROBLEMS WITH THE SECURITY SYSTEM IN NOVEMBER 2005, IT WOULD NOT START SOMETIMES LIGHT WOULD FLASH AND AFTER 20 MINUTES IT STARTS. THE PROBLEM WENT AWAY UNTIL LAST NOVEMBER, AND THEN IT WOULD DO IT ABOUT 2-3X A WEEK. IN FEBRUARY 2009 I HAD TO REPLACE MY LOWER INTAKE MANIFOLD GASKET, WATER PUMP AND BATTERY. THE SUMMER 09 I HAD TO REPLACE THE RADIATOR DUE TO A HAIRLINE CRACK IN IT. THE SECURITY SYSTEM STARTS TO INTERMITTENTLY NOT START THE VEHICLE AGAIN IN LATE SEP. 09 ABOUT 2-3X PER WEEK. IN JAN.2010 THE VEHICLE DOESN'T START FOR ME ONE DAY AFTER COMING OUT OF THE GROCERY STORE FOR 25 MINUTES. SINCE THEN IT DOES IT EVERY MORNING WHEN I GO TO TAKE MY CHILD TO SCHOOL AND I HAVE TO WAIT 10-20 MINUTES. I TOOK THE VEHICLE TO THE GM DEALER AND WAS TOLD THEY WEREN'T FAMILIAR WITH THIS PROBLEM AND I NEEDED $950 FOR PARTS AND LABOR TO REPLACE THE IGNITION SWITCH AND THE BCM. I HAD THE IGNITION SWITCH REPLACED BY ANOTHER MECHANIC AND THAT WAS NOT THE PROBLEM AND THE VEHICLE IS STILL DOING THE SAME THING. IT'S FRUSTRATING FOR ME AND MY CHILD. IT'S SCARY AND DANGEROUS. I'M SO AFRAID THAT ONE DAY OR NIGHT IT MAY NOT START AND I'M STRANDED IN THE STREETS AND MAY BE SUBJECTED TO A CRIME OR DEATH. I DON'T DRIVE IT AT NIGHT UNLESS IT'S AN EXTREME EMERGENCY NOW AND THIS IS SUCH AN INCONVENIENCE. I HAVE TO PAY FOR RIDES AT TIMES TO GET MY CHILD TO AND FROM SCHOOL WHEN THIS CAR DECIDES NOT TO START SO MY CHILD WON'T

SECURITY LIGHT COMES ON, DOORS LOCK AND WILL NOT OPEN MANUALLY OR ELECTRICALLY. CAR WILL NOT START. SERVICE ENGINE SOON, BRAKES, DOOR AJAR, LIGHTS ALSO COME ON. RED LIGHT ON STEREO FLASHES, HEADLAMPS FLASH. AFTER WAITING 20-30 MINUTES CAR WILL RESTART. HAPPENS OFTEN AND INTERMITTENTLY. REPLACED BATTERY. *TR

ME AND MY WIFE WAS RIDING DOWN AZALEA ROAD IN MOBILE ALABAMA AND A CAR CAME INTO OUR LANE AND WE HIT IT DEAD ON...MY WIFE HEAD HIT THE WINDSHIELD AND NO AIRBAGS DEPLOYED .. WE WERE GOING ABOUT 35 MPH..WE WERE IN A 2002 IMPALA THAT WE JUST BOUGHT THE DAY BEFORE..I WANT SOME ANSWERS FOR WHAT HAPPEN AND I REALLY WANT TO SUE THE CHEVY COMPANY..PLEASE GIVE ME INFORMATION ABOUT WHO I SHOULD TALK TO ABOUT MY LAWSUIT.. EVEN THOUGH MY WIFE AND I WERE NOT HURT, SHE COULD HAVE HAD A SERIOUS HEAD INJURY, BECAUSE ONCE AGAIN HER HEAD HIT THE WINDSHIELD AND CRACK THE WINDSHIELD..WE HAD TO TAKE AN AMBULANCE RIDE AND EVERYTHING AND GET X-RAYS...PLEASE NOTIFY ME ON WHAT CAN I DO... *TW

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA.THE CONTACT ALSO OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED WHILE THE VEHICLE WAS BEING DRIVEN THE LIGHTS WENT OFF. THE CONTACT STATES HE TOLD HIS CHILDREN TO STOP THE VEHICLE AND TURN IT OFF AND AFTER SEVERAL ATTEMPTS THE LIGHTS CAME BACK ON. THE CONTACT STATES THE ISSUE HAS HAPPENED NUMEROUS TIMES. THE CONTACT HAD THE VEHICLES REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE NOT AVAILABLE.

I HAVE A 2002 CHEVY IMPALA. ABOUT A YEAR AGO THE TURN SIGNALS INTERMITTENTLY STOPPED WORKING. I WAS TOLD THE MULTIFUNCTIONAL WAND WOULD COST $500.00 (NOT INCLUD.LABOR) AND THERE IS NO AFTER MARKET PART. MY MECHANIC COULD NOT CONFIRM THE PROBLEM THOUGH. ALL ELSE ON THE WAND WORKS. I FEEL THIS PROBLEM IS CONNECTED WITH MY AIR/HEAT RUNNING AND/OR LOSS OF POWER. THIS IS VERY DANGEROUS AND ALMOST CAUSED SEVERAL NEAR REAR-END INCIDENCES. I AM AFRAID TO HAVE MY DAUGHTER IN THE BACK SEAT. IS THERE A RECALL FOR THIS ITEM? *TR

BOTH THE HAZARD AND TURNING SIGNAL LIGHT STARTED ACTING FUNNY AND THEN STOP WORKING AT THE SAME TIME CHANGED THE HAZARD SWITCH IT STARING WORKING AGAIN AND CHANGED THE TURNING SIGNAL LEVER THE TURNING SIGNAL STILL DOES NOT WORK.*CW

I HAVE A 2002 CHEVROLET IMPALA WHEREAS I BELIEVE THE PASSLOCK IGNITION IS DEFECTIVE. AFTER SEARCHING THE INTERNET, I HAVE FOUND THAT THERE ARE NUMEROUS COMPLAINTS ABOUT THE CAR NOT STARTING. THE FAILURE OCCURS WHEN TRYING TO START THE CAR BY TURNING THE KEY. NOTHING HAS BEEN DO TO CORRECT THIS FAILURE. *TR

I HAVE A 2002 CHEVY IMPALA AND QUITE OFTEN THE CAR WILL NOT START AND DISPLAYS THE SECURITY LIGHT BUT AFTER LEAVING THE KEY IN THE ON POSITION AND PRESSING THE LOCK BUTTON ON THE VEHICLE THE CAR WILL START 10 MINUTES LATER. I HAD TO TAKE MY DAUGHTER TO THE ER BECAUSE OF A BAD CUT ON HER FINGER WHICH WAS BLEEDING PROFUSELY AND WE GOT IN THE CAR AND IT WOULDN'T START. AFTER PRESSING THE LOCK BUTTON AND LEAVING THE KEY IN THE ON POSITION FOR 15 MINUTES IT FINALLY STARTED. IT DOES THIS ALL THE TIME AT LEAST 10 TIMES PER WEEK. THANK GOD MY KIDS WEREN'T DYING OR SOMETHING OR THANK HEAVENS IT WASN'T AN EMERGENCY SITUATION WHEN THE CAR WOULDN'T START. BUT I HAVE LOOKED AT NUMEROUS WEBSITES AND IT SEEMS THAT THE 2002 CHEVY IMPALAS HAVE THIS PROBLEM AND IT NEEDS TO BE RECALLED THE OWNERS SHOULD NOT HAVE TO PAY FOR THE PARTS!! *TR

IN 2002 I PURCHASED A IMPALA LS WITH 3.8 ENGINE. CASS # CHV0350387 ---08/15/03---AS STATED PRIOR--CONSUMER WANTS THE MANUFACTURER TO REPAIR THE VEHICLE CORRECTLY. I FEEL THAT THE REPAIR THAT IS BEEN DONE ON THE VEHICLE IS NOT CORRECT AND IN A MATTER OF TIME THE PROBLEM WILL RECUR AGAIN. REFERRING TO THE ABOVE STATED PARAGRAPH THE PROBLEM HAS OCCURRED WITH THE VEHICLE WITH LESS THAN 60K. THE VEHICLE IS LOOSING ANTIFREEZE AT A CONSISTENT RATE AND IS NEEDING REPAIRS IMMEDIATELY. IF REPAIRS ARE NOT DONE THEN THE VEHICLE WILL BECOME A DRIVING HAZARD TO BOTH PASSENGER AND FELLOW USERS OF THE HIGHWAY. THE RECALL WAS A DEFECT MANAGEMENT REPAIR AND WASN'T COMPLETED IN A QUALITY AND PROFESSIONAL MANNER. THIS VEHICLE NEEDS IMMEDIATELY ATTENTION TO RESOLVE THE INJURY LIABILITY OF ALL CONCERNED. IT WAS AND IS STILL THE RESPONSIBILITY OF GM TO MAKE THIS RIGHT. IT SHOULD NOT FALL TO THE CUSTOMER TO MAKE THE COSTLY NEEDED REPAIRS NOW. WHEN IT WAS ASSEMBLED AND SOLD TO THE CUSTOMER. THIS MATTER SHOULD DEFINITELY BE RESEARCHED TO CONFIRM THE PROBLEMS WHICH COULD BE SOMEWHAT DIFFERENT BUT ORIGINATED FROM THE SAME RECALL. *TR

THE PROBLEM IS WITH A 2002 CHEVY IMPALA. THE PROBLEM WITH THE CAR IS THE PASSIVE LOCK 2 SYSTEM.. THIS SYSTEM LOCKS THE CAR OUT AND KEEPS IT FROM STARTING FOR ANY WHERE TO 15-30 MINS AT A TIME. THIS IS A VERY UNSAFE THING FOR ME I AM A SECURITY OFFICER AND FIND MYSELF IN AREAS THAT I NEED TO GET OUT OF AND CAN'T BECAUSE OF THE CAR NOT START DO TO THE FAILING OF THIS SYSTEM THIS IS A ON GOING PROBLEM WITH ALOT OF GM MADE CARS FROM THE YEARS 1999-2004 I HAVE DONE ALOT OF RESEARCH WITH REPAIR SHOPS IN MY AREA AND OUT OF THE AREA. EVERYONE OF THIS PLACE I HAVE CALLED OR BEEN TO HAS TOLD ME THE SAME THING AND THAT IS THEY GET AT LEST ONE GM MADE CAR WITH IN THESE YEARS ONCE A MONTH. THE PROBLEM IS A FAULT IN THE PASS2 SYSTEM THE ONLY WAY TO FIX THIS PROBLEM IS TO TAKE IT TO A GM DEALER OR A AUTO ELECTION TO FIX THIS AND THE COST OF THIS IS OVER $500.00 . CHEVY REFUSES TO DO A RECALL ON THEIR PROBLEM WITH THIS CAR. AND OTHER CARS. *TR

CAR STARTS INTERMITTENTLY, AT FIRST ONCE EVERY MONTH OR SO AND THEN GOT PROGRESSIVELY WORST. THIS PROBLEM HAS BEEN OCCURRING OVER ANY AN EXTENDED PERIOD OF TIME (9-15 MONTHS, MAYBE LONGER). USED AN INDEPENDENT MECHANIC THE MAJORITY OF THE TIME (3-5 VISITS) WAS NEVER ABLE TO IDENTIFY THE PROBLEM. HOWEVER, THE INDEPENDENT MECHANIC WAS REASONABLE IN HIS CHARGES. SINCE 10/23/09 STARTED USING A GM DEALER (A BIG MISTAKE). THEY HAVE CHANGED THE BODY CONTROL MODULE AND REPLACED THE IGNITION CYLINDER WITH PASSLOCK SENSOR. COST APPROACHING $1K AND STILL THE SAME PROBLEM THOUGH WITH LESS FREQUENCY (ABOUT THREE TIMES SINCE 11/10/09). CONTACTED GM FOR ASSISTANCE AND DUE TO MILEAGE (ABOUT 130K) THEY ARE UNWILLING TO HELP. ONLY BUY A GM PRODUCT IF YOU DON'T PLAN TO PUT MUCH MILEAGE ON IT. *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT THE HEADLIGHTS SHUT OFF AND THE TURN SIGNALS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE DEALER ALSO STATED THAT THEY COULD REPLACE THE HEADLIGHT UNIT FOR $600 AND THE TURN SIGNAL MODULE FOR $400. THE CHEVROLET MANUFACTURER WAS NOT NOTIFIED. THERE ARE NO WARRANTIES OR RECALLS RELATED TO THE HEADLIGHTS OR TURN SIGNALS. THE FAILURE MILEAGE WAS 152,000.

I HAVE A SAFETY CONCERN INVOLVING UNRESOLVEABLE ISSUES WITH A 2002 IMPALA LS. DUE TO PASSLOCK, MY CAR WILL RANDOMLY NOT START, THINKING THAT I (THE OWNER) AM TRYING TO STEAL THE CAR. THIS IS A SAFETY ISSUE BEING THAT I AM A YOUNG, UNMARRIED WOMAN, WHO HAS TO DRIVE IN AND THROUGH ROUGH NEIGHBORHOODS TO GET TO WORK AND SCHOOL. THIS ISSUE COULD LEAVE ME AND OTHERS STRANDED AT LOCATION. AND WHO KNOWS WHAT COULD HAPPEN FROM THERE, VARYING FROM MURDER TO ASSAULT, ETC. AND IF YOU KNOW FLINT, SAGINAW, AND DETROIT MICHIGAN, THIS IS A HUGE ISSUE. THE CAR HAS BEEN EVALUATED BY THREE DIFFERENT MECHANICS, TWO DEALERSHIPS, AND THERE IS NO SOLUTION. ASIDE FROM THAT ISSUE, THE CAR'S TRACTION CONTROL TURNS ON AT RANDOM, THE ABS BRAKES TURN ON, ALMOST CAUSING ACCIDENTS. THIS IS ANOTHER ISSUE THAT CAN'T BE RESOLVED BY ANY OF THE MECHANICS I'VE TALKED TO. THIS IS COSTING TONS OF MONEY AND GM HAS NO SOLUTION. GM NEEDS TO ISSUE A RECALL AND HAVE THESE ISSUES FIXED. *TR

ANTILOCKS AND TRACTION ACTIVATION. SOMETIMES THE VEHICLE WILL NOT STOP OR GO BECAUSE OF ANTILOCKS AND TRACTION ACTIVATION. ALL THE TIME THE DEALERSHIP WANTED TO REPLACE PARTS AT MY COST. WE TOOK IT TO A SERVICE GARAGE. *TR

THE CAR INTERMITTENTLY SHUTS OFF WHILE DRIVING. IT OCCURS FREQUENTLY. DEALERSHIP COULD NOT DIAGNOSE. *TR

WE WERE DRIVING HOME AT NIGHT AND THE HEADLIGHTS ON OUR 2002 CHEVY IMPALA WENT OUT AND DIDN'T COME BACK ON. WE DIDN'T REALIZE IT AT THE TIME, BECAUSE WE WERE DRIVING IN TOWN AND THERE WERE STREET LIGHTS. THIS WAS THE 3RD OCCURRENCE. NOTHING HAS BEEN DONE TO CORRECT THIS ISSUE. *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE TURN SIGNALS AND HAZARD LIGHTS WERE INOPERATIVE. SHE INSTALLED A NEW FUSE, BUT THAT DID NOT REMEDY THE FAILURE. THE MANUFACTURER NOR THE DEALER WAS NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 97,624.

MY 2002 IMPALA WONT START EVERYDAY I HAVE TO GET A BOOST IT MAKES ME LATE FOR WORK I GO TO CRANK IT JUST CLICK CLICK WITH ALL THE INTERIOR LIGHT BLINKING THAT'S NOT SAFE BEING A FATHER OF 2 AND RUNNING THE RISK OF CAR NOT STARTING AFTER SITTING FOR 2 HOURS. *TR

2002 CHEVROLET IMPALA LS 60,000 MILES LEAVES WIFE STRANDED DUE TO SOME SECURITY DEVICE THAT DOES NOT ALLOW THE VEHICLE TO START , NO WARNING SIGNS OTHER THAN A SECURITY LIGHT THAT IS DISPLAYED FOR NO APPARENT REASON WHILE DRIVING. I HAVE RESEARCHED ONLINE AND IT SEEMS AS THOUGH THIS IS A COMMON PROBLEM WITH THESE CARS. THE REPAIRS ARE EXPENSIVE AND DON'T SEEM TO BE A RELIABLE FIX THIS IS A SAFETY ISSUE TO ME. GM SHOULD FIX IT, AS IT IS A OBVIOUS DESIGN FLAW. *TR

CHEVY IMPALA 2002 TURN BLINKERS FAIL INTERMITTENTLY SIMILAR TO 03V327000 RECALL CAMPAIGN. *TR

2002 CHEVROLET IMPALA HAS A PROBLEM WITH THE STEERING WHEEL SHAFT. *NJ THE CONSUMER STATED AT 36,000 MILES THE STEERING WHEEL WAS LOOSE AND THE FRONT END OF THE VEHICLE WAS MAKING A LOT OF NOISE. THE DEALER REPLACED THE INTERMEDIATE SHAFT. AT 43,165 MILES, THE PROBLEM RETURNED. THE DEALER ONCE AGAIN REPLACED THE INTERMEDIATE SHAFT.*JB

MY 2002 CHEVY IMPALA HAS A RANDOM ISSUE WITH STARTING AND HAS LEFT ME STRANDED SEVERAL TIMES. ONE TIME THE CAR QUIT RUNNING WHILE DRIVING LEAVING ME WITH NO POWER STEERING OR BRAKES GOING DOWN THE HIGHWAY! THEN WOULD NOT START AGAIN FOR ABOUT 15 MINUTES. ON THE INTERNET I SEE WHERE THERE ARE THOUSANDS OF IGNITION SWITCH COMPLAINTS ON THIS AND SEVERAL OTHER GM MODELS. THIS IS OBVIOUSLY A GM ISSUE THAT THEY HAVE FAILED TO ADDRESS. LEAVING SOMEONE STRANDED OR EVEN WORSE STALLING WHILE DRIVING IS A SAFETY ISSUE. I LIVE IN OHIO WHERE IT CAN EASILY GET BELOW ZERO IN THE WINTER IF MY CAR LEAVES ME STRANDED, IT COULD BE VERY DANGEROUS. *TR