Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE WAS CRUISING DOWN A HILL AND LOST POWER. THE CONTACT PUSHED THE VEHICLE INTO A PARKING SPOT. THE VEHICLE WAS NOT ABLE TO RESTART AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING, THE BRAKE PEDAL SEIZED, AND THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SECURITY SYSTEM SHUTDOWN AND NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE REMEDY WAS NOT SUFFICIENT. THE REAR VALVE COVERS WERE NOT INCLUDED IN THE MANUFACTURER RECALL REPAIR AND THE CONTACT CONTINUED TO SMELL FUMES OF BURNING OIL. THE DEALER AND THE MANUFACTURER INDICATED THAT THE VEHICLE WOULD NEED TO BE TAKEN TO THE DEALER TO REPLACE THE REAR VALVE COVERS. THE DEALER STATED THAT THE MANUFACTURER INSTRUCTED THE DEALERS NOT TO SUPPLY A REPLACEMENT PART UNTIL IT WAS IN PRODUCTION AND SUPPLIED TO THE DEALER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD SUPPLY THE REPLACEMENT ENGINE BEAUTY COVER. THE CONTACT WAS EXPERIENCING LEAKS ASSOCIATED WITH THE VALVES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE FAILURE OCCURRED DAYS AFTER THE VEHICLE WAS REPAIRED FOR NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 182,212.
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR IN THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000. PARTS DISTRIBUTION DISCONNECT.
SIDEWALL FAILURE: FIRESTONE PRECISION TOURING, P225-60R16 M+S. DOT:8XX0 R3D. THE TIRE WAS SITTING IN DRIVEWAY FOR A COUPLE OF WEEKS. I NOTICED THE TIRE PRESSURE WENT DOWN TO ABOUT 10 POUNDS. I FILLED THE TIRE BACK UP TO 36 POUNDS. TWO DAYS LATER THE TIRE WAS AGAIN DOWN TO ABOUT 15 POUNDS. I REFILLED THE TIRE, WENT TO HAVE THE TREAD CHECKED FOR A PUNCTURE. NOTHING FOUND. THE NEXT MORNING THE TIRE WAS FLAT. ON REFILLING THE TIRE, I FELT AND HEARD AIR ESCAPING FROM THE TIRE. I FELT AROUND AND FOUND ABOUT A 3/4 TO 1 INCH SPLIT IN THE SIDEWALL. THERE WAS NO [HYSICAL DAMAGE TO THE TIRE, IT WAS THE LEFT FRONT TIRE. I AM THANKFUL THIS HAPPENED NOW, AS WE WERE PLANNING TO TAKE A TRIP TO ALASKA THROUGH CANADA IN A COUPLE OF MONTHS. 2002 CHEVROLET IMPALA.
MY BACK LIGHTS AND DASHBOARD DOES NOT WORK
"TAKATA RECALL" MY 2002 IMPALA IS OVERHEATING I DID A PRESSURE CHECK IT HELD PRESSURE CHANGED THE WATER PUMP AND THERMOSTAT ALSO THE FANS AND RADIATOR AND IT STILL IS OVERHEATING WHAT ELSE COULD IT BE WHEN I'M AT A RED LIGHT IT GETS TO THE MAXIMUM BUT WHEN I'M DRIVING IT STAYS AROUND NORMAL
WE BOUGHT THIS 2002 CHEVROLET IMPALA IN APRIL OF 2002. FORTUNATELY, WE PURCHASED THE EXTENDED WARRANTY. WE HAVE HAD CONTINUOUS PROBLEMS WITH THE TRACTION CONTROL SYSTEM. INITIALLY, THE WARRANTY COVERED THE MALFUNCTIONS: WHEEL SENSORS, MODULES, BRAKE PUMP, WIRING, ETC. WERE REPLACED. SHORTLY AFTER EACH REPAIR, THE SYSTEM FAILED AGAIN. WHEN THE WARRANTY EXPIRED WE CONTINUED TO EXPERIENCE SYSTEM MALFUNCTIONS, REPLACING PART AFTER PART. TO DATE, OVER $3.5K HAS BEEN SPENT TO ATTEMPT TO FIX THIS POORLY DESIGNED AND INSTALLED SYSTEM. IT HAS BEEN OUT OF SERVICE FOR MORE YEARS, THAN IT HAS FUNCTIONED. IT HAS BEEN OUT FOR THE LAST 3 YEARS, BECAUSE WE CAN NOT PUT GOOD MONEY AFTER BAD. I RECENTLY CONTACTED GM CORPORATE WITH MY COMPLAINT AND THEY TOLD ME TO TAKE IT IN FOR SYSTEM DIAGNOSIS. SAME RESULT: BRAKE PUMP AND MODULE OUT, WITH POSSIBLE WIRING PROBLEMS AND WHEEL SENSORS. ESTIMATE TO TRY TO FIX: $2.5K. NO GUARANTEE IT WILL WORK. THIS MALFUNCTION OCCURS WITH NO WARNING: SOMETIMES UPON STARTING THE VEHICLE, WHILE DRIVING OR TURNING. I INVESTIGATED THIS PROBLEM ONLINE AND FOUND MANY OTHERS HAVE EXPERIENCED SIMILAR PROBLEMS, NOT BEING ABLE TO GET THEM FIXED PROPERLY. IT OCCURS IN IMPALAS AND MONTE CARLOS OF SIMILAR YEARS, 2002-2008. HOW CAN GM JUSTIFY SPENDING $6K TO MAINTAIN A SINGLE SYSTEM WHICH WORKS DIRECTLY WITH THE ABS BRAKE SYSTEM? MY CONTACT AT GM IS [XXX] 855.880.1500 EXT. [XXX]. CHEVROLET NEEDS TO DO A RECALL ON THIS FAULTY, POORLY ENGINEERED SYSTEM. PLEASE INVESTIGATE. THANK Y
MY CAR WANT START SOMETIMES. I'VE TAKEN TO THE SHOP AND NOTHING WAS WRONG. IT'S STARTS LIKE NOTHING WAS EVER WRONG. I'VE PUT A BATTERY IN IT. CHANGED THE FUEL FILTER AND IT STILL DOES THIS. MY CAR HAS BEEN SITTING FOR MONTHS AND TODAY IT STARTED. IT IS ALWAYS PARKED WHEN THIS HAPPEN.
BOUGHT VEHICLE IN APRIL, 2002. WE HAVE HAD REPEATED MALFUNCTIONS OF THE TRACTION CONTROL SYSTEM. I HAVE UPLOADED A FEW OF THE REPAIR DOCUMENTS WE HAD COLLECTED OVER THE YEARS. I HAVE SEVERAL MORE. DESPITE NUMEROUS REPAIRS, FROM WHEEL SENSORS, TO WIRING (INCLUDING COMPLETE HARNESS), COMPUTER CHIPS, RESETS, ETC. EVERY ATTEMPT BY CHEVY TO FIX THIS POORLY DESIGNED SYSTEM HAVE FAILED. CHEVY HAS ADMITTED THEY DON'T KNOW WHAT TO DO. THEIR BEST SUGGESTION IS TO TRY YET ANOTHER DEALERSHIP. I AM TIRED OF WASTING MY MONEY ON A POORLY DESIGNED AND INSTALLED SAFETY FEATURE. THE SYSTEM HAS FAILED ON START UP, DRIVING AT HIGHWAY SPEEDS, LOW SPEEDS, WHILE BRAKING, ETC. I HAVE CONTACTED GM CORPORATE TWICE. ONCE THEY REPLACED THE WIRING HARNESS ONLY TO HAVE IT FAIL SHORTLY AFTER. MY SECOND CONTACT IS IN PROGRESS. MY ONLINE SEARCHES OF THIS YEAR AND MODEL HAVE REVEALED MANY SUCH COMPLAINTS ON THIS MODEL AND SIMILAR MODELS. THE STORY IS THE SAME: GM CAN'T FIX THE PROBLEM. WE LIVE IN SNOW COUNTRY, AND TRACTION CONTROL IS IMPORTANT TO US. CURRENTLY THE SYSTEM HAS BEEN OUT OF SERVICE FOR OVER TWO YEARS. IF YOU INVESTIGATE THIS ISSUE ON THIS YEAR AND MODEL, YOU WILL FIND THIS IS A COMMON PROBLEM THAT GM HAS NOT RECALLED. PLEASE INVESTIGATE. THANK YOU. *TR
CAR WAS PARKED I STARTED IT AND BEGAN DRIVING MY ABS JUST WENT CRAZY. THE PUMP WAS TRYING TO ENGAGE OVER AND OVER AGAIN EVEN WHILE DRIVING. WHEN I HIT THE ABS OFF BUTTON THIS PROBLEM CONTINUED. I FEEL THIS CAR COULD AT ANYTIME HAVE SOMETHING IN THE BREAK OR TIRE AREA JUST COMPELETLY FAIL. ALONG WITH ANOTHER LIST OF ISSUES INCLUDING BURNING OIL FROM THE GASKET. PLEASE TELL ME IF THERE IS ANYTHING THAT CAN BE DONE.
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS OIL LEAKING FROM THE VEHICLE. ON ONE OCCASION WHILE DRIVING, THERE WAS A ODOR OF BURNING OIL AND THEN SUDDENLY THERE WAS A FIRE NEAR THE ENGINE. THE FRONT PASSENGER WAS ABLE TO EXTINGUISH THE FLAMES UNDER THE HOOD. THE DRIVER, THE FRONT PASSENGER AND REAR CHILD PASSENGER INHALED SMOKE DUE TO THE FIRE THAT AFFECTED THEIR BREATHING. THE VEHICLE WAS TOWED TO THE DEALER TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000. PARTS DISTRIBUTION DISCONNECT.
ABS SYSTEM IS FAULTY RIGHT SIDE KEEPS COMING UP WITH CODES "C1233 AND C11226" THIS HAPPENED WHILE I WAS DRIVING THE VEHICLE NOT APPLYING BREAKS.WE HAVE REPLACED THE HUB ASSEMBLY ON BOTH SIDES EVEN THOUGH THESE CODES ARE FOR THE RIGHT SIDE. STILL DIDN'T HELP.
HAD VEHICLE IN SHOP TO REPAIR RECALL FOR OIL ON MANIFOLD. WITHIN A WEEK OF THAT BEING REPAIRED I STARTED SMELLING SOMETHING ELECTRICAL BURING UNDER THE HOOD OF MY CAR. WE WERE DRIVING FOR ABOUT 2 MINUTES WHEN IT FIRST STARTED, WE STOPPED LOOKED UNDER HOOD DIDN'T SEE ANYTHING BUT COULD CONTINUE TO SMELL IT. CHECKED FUSES THEY WERE ALL GOOD, CHECKED UNDER THE CAR STILL GOOD. NOTHING OIUTOF THE ORDINARY BUT COULD STILL SMELL SOMETHING BURNING.
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE REAR ENGINE VALVE COVER AND GASKET LEAKED OIL ONTO THE EXHAUST MANIFOLD. A STRONG BURNING ODOR EMITTED INSIDE THE CABIN. THERE WERE NO FLAMES VISIBLE. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
TL* THE CONTACT OWNED A 2002 CHEVROLET IMPALA. WHILE ATTEMPTING TO START THE VEHICLE, THERE WAS A LOUD BANGING SOUND AND SMOKE APPEARED UNDER THE HOOD. THE SPACE BETWEEN THE FIREWALL AND THE ENGINE BLOCK BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 230,000.
THIS AUTOMOBILE WAS TOTALED (WRECKED) IN 2012 IT BELONGS TO THE SALVAGE YARD IN TRAVERSE CITY MI (GENES). STOP SENDING THE NOTIFICATIONS OF RECALL FOR [XXX] TO [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TR
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, A STRONG ODOR OF BURNING OIL WAS NOTICED WITHIN THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLANT) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR IN THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 116,498. PARTS DISTRIBUTION DISCONNECT.
VALVE COVER LEAKS OIL ONTO MANIFOLD . WHEN ENGINE IS HOT YOU CAN SMELL THE OIL BURNING ON THE MANIFOLD. THIS HAS BEEN GOING ON SINCE PURCHASING THE VEHICLE. WE RECEIVED A RECALL NOTICE #15757 NOTIFYING US OF THIS PROBLEM IN DECEMBER 2015. THE DEALER TELLS US GM DOESN'T HAVE THE PARTS TO REPAIR THE DEFECT BUT THEY DEALER WOULD REPAIR DEFECT AND BILL US AND GM WOULD REIMBURSE US FOR REPAIR. IF THE DEALER HAS THE PARTS TO REPAIR DEFECT WHY NOT JUST DO IT? RECALL NOTICE WARNS US NOT TO PARK VEHICLE IN GARAGE BECAUSE OF FIRE DANGER.
THE "AIR BAG " IDIOT LIGHT GOES ON THE DASH. IT CAN BE STATIONARY OR BEING DRIVEN.
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A FAINT BURNING ORDER INSIDE THE VEHICLE WHILE THE HEAT WAS ACTIVATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
SECURITY PASSLOCK NOT ALLOWING CAR TO START. FUEL REGULATOR FAULTY NOT GETTING FUEL TO START CAR. ONCE I GET VEHICLE STARTED I CAN CUT CAR OFF AND TRY TO RESTART, CAR WILL NOT START. ISSUE NEEDS TO BE RESLOVED.
TL* THE CONTACT OWNED A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE AND FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE, ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 168,000.
TL* THE CONTACT OWNED A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, SMOKE BEGAN TO COME FROM UNDER THE HOOD AND THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000(ENGINE AND ENGINE COOLING); HOWEVER, THE REMEDY OR PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT SMOKE WAS COMING FROM THE HOOD. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE REMEDY WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING 25 MPH, THE BATTERY LIGHT ILLUMINATED. THE CONTACT DROVE TO A STOP LIGHT AND THE VEHICLE SHUT DOWN COMPLETELY. THE VEHICLE RESTARTED AFTER APPROXIMATELY 20 MINUTES. THE CONTACT REPLACED THE BATTERY, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED AND REPLACED THE CATALYTIC CONVERTER, BUT THE FAILURE RECURRED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED AND THE AIR CONDITIONING FANS WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE CHECK ENGINE LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 79,000.
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE VALVE COVERS LEAKED OIL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNED A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THERE WAS SMOKE COMING FROM THE RADIATOR AND THE CONTACT NOTICED THE ENGINE HAD CAUGHT FIRE. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS DESTROYED AND TOWED TO A JUNK YARD. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 201,000.
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT NOTICED AN OIL LEAK AROUND THE EXTENSION PIPE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, IT WOULD FAILED TO START AND THERE WAS OIL LEAKING FROM THE ENGINE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000. UPDATED 02/10/16*LJ *TR
TL* THE CONTACT OWNED A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED, WHILE STOPPED. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, AND WAS MADE AWARE THAT THE VEHICLE CAUGHT ON FIRE FROM UNDERNEATH THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE NOTICE WAS RECEIVED AFTER THE FIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. VIN TOOL CONFIRMED PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON SEVERAL OCCASIONS. THE CONTACT MENTIONED THAT THE IGNITION SWITCH TOOK A LONG PERIOD TO TURN IN ORDER TO START THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 185,000. UPDATED 04/14/16*LJ UPDATED 05/10/18*JB *TR
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER THE RECALL, BUT THE ISSUE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 120,000.
GOT INTO THE CAR FROM WORK DROVE LESS THAN TWO MILES WENT IN THE HOUSE FOR ABOUT 20 MINUTES GOT BACK IN THE CAR DROVE ABOUT A MILE AND A HALF TO GET FOOD GOT BACK IN CAR RETURNED TO PRIOR LOCATION DELIVERY FOOD TO MY MOM WENT INSIDE HOUSE BOUT 5 MINUTES LATER A PASSERBY BANG ON THE DOOR TO NOTIFY US THAT THE CAR WAS ON FIRE USE A FIRE EXTINGUISHER COULDN'T PUT IT OUT PROCEEDED TO CALL THE FIRE DEPARTMENT
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHILE PARKED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH AND THE PARK LOCK CYLINDERS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. *CN
2002 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION KEY RECALL NOTICE. *SMD THE CONSUMER ALSO STATED THE INTAKE GASKETS LEAKED ANTI-FREEZE. *JB
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
I WAS STANDING OUTSIDE OF THE VEHICLE, WATCHING THE GAUGES ON THE INSTAMENT CLUSTER GOING UP AND DOWN, LIKE THEY WERE LOOSING POWER, THEN BOTH AIR BAGS EXPLODED! ,SHATTERED THE WINDSHIELD AND DASHBOARD! I JUST CANT BELIEVE THAT HAPPENED IF I OR MY LOVED ONES HAD BEEN GOING DOWN THE ROAD!!! WELL I DONT WANT TO THINK ABOUT THAT BUT, THE PIONT IS THE SYSTEM FAILLED. AND IF I HAD HIT A WALL OR SOMETHING AND BEEN KILLED IT WOULD HAVE LOOKED LIKE THE AIR BAGS WORKED PROPERLY. THIS CAR WAS IN MY DRIVE IDELING , IN PARK NO ONE EVEN TOUCHING IT!
I WAS STOPPED AT A STOP SIGN ON A DRY ROAD,WHEN I PRESSED THE ACCELERATOR THE CAR FELT LIKE THE ENGINE WAS GOING TO SHUT OFF AND IT WOULD BARELY MOVE. A FEW SECONDS LATER THE TRACTION CONTROL LIGHT AND ABS LIGHTS CAME ON. AFTER THE TRACTION CONTROL AND ABS LIGHTS CAME ON THE CAR WENT FINE.THIS IS NOT THE FIRST TIME THAT THIS HAS HAPPENED. ALSO SOMETIMES WHEN YOU STEP ON THE BRAKE PEDAL IT FEELS LIKE THERE IS NO PRESSURE ON THE PEDAL. WHEN THIS HAPPENS THE TRACTION CONTROL AND ABS LIGHTS COME ON AGAIN. THIS HAS HAPPENED SEVERAL TIMES IN THE PAST 2 YEARS AND I HAVE TAKEN MY CAR TO SEVERAL DIFFERENT AUTO MECHANICS. I HAVE REPLACED BOTH FRONT WHEEL HUB ASSEMBLIES AT LEAST 4 TIMES IN 2 YEARS. EACH AUTO MECHANIC WILL TELL YOU A DIFFERENT DIAGNOSIS WHEN I TAKE IT TO THE SHOP. I HAVE CONTACTED GM ABOUT THIS PROBLEM ABOUT 10 TO 12 MONTHS AGO AND THEY SAY THEY ARE NOT AWARE OF ANY PROBLEMS WITH THIS MODEL OF CAR. I DON'T KNOW WHAT ELSE TO DO TO RESOLVE THESE PROBLEMS WITH MY CAR. IT IS STARTING TO HAPPEN MORE OFTEN NOW, AND MY WIFE WILL NOT EVEN RIDE IN MY CAR ANYMORE BECAUSE SHE IS SCARED TO. I WOULD REALLY LIKE TO SEE AN INVESTIGATION STARTED INTO THIS MATTER. IF YOU GO TO SOME CHAT ROOMS ON THE WEB YOU WILL FIND MANY MANY PEOPLE HAVING THE SAME PROBLEMS WITH THEIR IMPALAS. THANK YOU FOR READING THIS COMPLAINT. *TR
2002 CHEVROLET IMPALA. CONSUMER SEEKS REIMBURSEMENT FOR LOCK CYLINDER ASSEMBLY RECALL REPAIRS. *SMD UPDATED 09/14/15*LJ UPDATED 10/25/2017*CN
VEHICLE HAS FAILED TO START ON NUMEROUS OCCASIONS. KEY WOULD TURN, BUT NOTHING HAPPENED EVEN THOUGH THE LIGHTS AND ACCESSORIES WERE ON. AFTER A FEW MINUTES, THE VEHICLE WOULD START NORMALLY. DEALER ATTEMPTED TO FIX BY REPLACING THE BATTERY TWICE, BUT DID NOT CORRECT THE PROBLEM. IN DECEMBER 2013, THE IGNITION SWITCH CYLINDER WAS REPLACE. THE PROBLEM HAS NOT RECURRED, BUT NOW THE TIRE PRESSURE WARNING CAN NOT BE SHUT OFF. NO FURTHER DEALER ACTION HAS CORRECTED THE PROBLEM.
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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