THE WINDSHIELD WIPERS WERE INOPERATIVE DURING INCLEMENT WEATHER. THE CONSUMER HAD TO RUN THE ENGINE FOR HALF AN HOUR TO DEFROST ARMS AND BRACKET. THE DEALER HAS ATTEMPTED TO REPAIR THE WIPERS THREE TIMES. THE FLOOR MANAGER INDICATED THERE WAS LEAKING WATER UNDERNEATH THE HOOD. *NM
2002 Chevrolet Impala complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
WHEN DRIVING AT NIGHT IT WAS VERY DIFFICULT TO SEE THE ROAD. CONSUMER MADE CONTACT WITH THE DEALERSHIP ABOUT THIS ISSUE, AND MECHANIC INFORMED CONSUMER THAT THE HEADLIGHTS WERE WEARING OUT PREMATURELY. *AK
MY WINDSHIELD WIPERS ON MY 2002 CHEVY IMPALA STARTED STAYING IN THE UPRIGHT POSITION, THEY STILL MOVE WHEN TURNED ON BUT IF I TURN THEM OFF, THEY GO RIGHT UP TO UPRIGHT POSITION. THEY HAVE PROGRESSIVELY GOTTEN WORSE AS NOW WHEN I TURN THEM ON, THEY GO SO FAR BACK THAT THEY ARE SCRATCHING MY PAINT. I READ IN THE NEWSPAPER THAT THERE ARE SEVERAL CHEVY(GM) CARS WITH WINDSHIELD WIPER PROBLEMS SO I AM WONDERING IF THIS IS THE CASE THEN WHO DO I NEED TO CONTACT OR WHAT DO I NEED TO DO? THANK YOU VERY MUCH.*AK
CAR ROLLS BACKWARD ON AN INCLINE. I.E. AT A STOP LIGHT. MUST USE BOTH FEET (1 ON THE GAS AND 1 ON THE BRAKE) TO KEEP THE CAR FROM ROLLING INTO THE CAR BEHIND WHEN I AM ON A STEEP INCLINE. I HAVE DOCUMENTS FROM THE DEALER STATING THIS IS "NORMAL". THIS IS THE FIRST AUTOMATIC TRANSMISSION I HAVE EVER OWNED THAT ROLLED BACKWARD WITHOUT STOPPING AFTER A FEW INCHES. THIS IS AN UNRESOLVED PROBLEM AND NOT JUST AN INCIDENT. FEBRUARY 1 2002 IS JUST A START DATE YOU CAN TRUTHFULLY SAY THAT I HAVE SEVERAL INCIDENTS EVERY DAY BECAUSE THIS TRANSMISION WILL DO THIS ON EVERY INCLINE. *AK
CONSUMER SMELLED ANTI FREEZE ON THE OUTSIDE OF THE VEHICLE WHEN THE WEATHER BECAME COLD. THIS WAS DUE TO THE INTAKE MANIFOLD LEAKING ANTI FREEZE. *AK
WHILE DRIVING ACROSS AN INTERSECTION, GOING 5 MPH THE CONSUMERS VEHICLE T-BONED AND THE AIR BAGS DID NOT DEPLOY. CONSUMER HAD THE VEHICLE TOWED. *AK *CB *JB
WHILE DRIVING HEADLIGHTS SUDDENLY STOPPED WORKING THIS CAUSED DRIVER TO HAVE NO VISIBILITY WHILE DRIVING AT NIGHT. *AK OVER A PERIOD OF A WEEK, HEADLIGHTS WOULD GO OUT FOR A FEW SECONDS AND COME BACK ON WITHOUT ANY ACTION OF THE CONSUMER. *PH
WHILE DRIVING OVER A BUMP IN THE ROAD A NOISE WAS HEARD. DEALER FOUND THAT THE REAR BRAKE ROTORS WERE CORRODED AND RUSTED. THE REAR ROTORS WERE RESURFACED AND THE REAR BRAKE SHOES WERE REPLACED. *AK *TT *JB
THE STEERING ON MY 2002 CHEVROLET IMPALA LS HAS BEEN GIVING ME PROBLEMS SINCE I FIRST PURCHASED IT IN NOVEMBER OF 2002 WITH 5,000 MILES ON IT. IT FEELS LIKE SOMETHING IS LOOSE IN THE FRONT END AND THE STEERING IS TERRIBLE. I HAVE HAD THE VEHICLE AT THE DEALER AT LEAST THREE TIMES IN THE PAST YEAR FOR THE PROBLEM AND IT HAS YET TO BE RESOLVED. I AM VERY CONCERNED THAT WHATEVER IS LOOSE OR DEFECTIVE IN THE FRONT END IS GOING TO CAUSE ME TO LOSE CONTROL OF THE VEHICLE ON THE FREEWAY AT SOME POINT. MY VEHICLE ONLY HAS 29,000 MILES AND IT SHOULD NOT BE HAVING THESE PROBLEMS. *LA
REQUEST FOR SAFETY ASSURANCE OF GOODYEAR OEM TIRES ON 2002 IMPALA.*MR (NAR) *CB
2002 CHEVROLET IMPALA LS - HEADLIGHTS/DASH LIGHTS WILL INTERMITTENTLY BLINK ON AND OFF WHILE COASTING/DECELERATING. I HAVE BROUGHT THE CAR TO THE DEALER TWICE FOR REPAIR AND THEY CLAIM THIS IS "NORMAL." THIS CONDITION IS DISTRACTING TO ME AND OTHER DRIVERS, AND I CONSIDER IT A SERIOUS SAFETY DEFECT. *LA
WHILE DRIVING, THE STEERING PRODUCED A LOUD KNOCKING NOISE. *AK THE STEERING SHAFT FAILED. CONSUMER HAS OWNED GM VEHICLES ALL HIS LIFE AND NEVER EXPERIENCED STEERING FAILURE, EVEN AT 54,000 MILES. HE BELIEVED THE STEERING SHOULD BE RECALLED. *PH *JB
WHILE DRIVING AT 45 MPH VEHICLE SUDDENLY ACCELERATED. CONSUMER WAS ABLE TO CONTROL THE VEHICLE AND PULLED OVER. DROVE VEHICLE TO THE DEALER FOR ANALYSIS. THE MECHANIC NOTICED THAT THE CATALYTIC CONVERTER WAS CLOGGED. THIS PROBLEM CAUSED THE CATALYTIC CONVERTER TO BE REPLACED.*AK
I HAVE HAD BRAKE ROTOR PROBLEMS EARLY, STARTING AT ABOUT 8,000 MILES, WITH MY VEHICLE. WE LIVE OUT IN THE COUNTRY (VERY LITTLE CITY DRIVING) SO THIS IS A VERY PREMATURE FAILURE OF THE ROTORS. I HAVE REPLACED THE BRAKE PADS AND TURNED THE ROTORS BUT HAVE DISCOVERED(TOO LATE) THAT THE BRAKE ROTORS ARE MADE OF AN INEXPENSIVE METAL THAT OVERHEATS AND WARPS EASILY. THE OVERHEATING THEN CAUSES THE BRAKE PADS TO GLAZE AND THUS REDUCES BRAKING ABILITY. THIS APPEARS TO BE COMMON AS TWO OTHER IMPALA OWNERS I'VE SPOKE WITH ALSO SUFFER WITH THIS PROBLEM. IT IS EVEN NOTED BY MANY OTHER OWNERS AT WWW.IMPALAHQ.COM. CURRENTLY MY CAR IS OUT OF WARRANTY AND I AM PLANNING ON REPLACING THE BRAKES (AGAIN). THIS TIME I WILL PURCHASE ROTORS ON MY OWN SINCE THE FACTORY AND DEALER ISSUED ROTORS ARE NO GOOD. I AM NOT HAPPY WITH GM PRODUCTS BECAUSE BRAKES ARE THE LAST PLACE A MANUFACTURER NEEDS TO CUT COSTS. *LA
CATALYTIC CONVERTER CLOGGED ON 2002 VEHICLE. THE ENGINE WAS CALIBRATED TO RUN TOO LEAN MAKING THE EXHAUST GASES TOO HOT, LEADING TO PREMATURE FAILURE. NOTICED GRADUAL POWER LOSS SINCE 60,000 MILES BUT THOUGHT IT WAS AIR FILTER. FINALLY, I COULD NOT GET UP TO HIGHWAY SPEEDS AT 85,000 MILES, BUT THE ENGINE LIGHT STILL DID NOT TURN ON. TOOK IN FOR SERVICE AND WAS TOLD IT WAS OUT OF WARRANTY. *LA
MY 2002 CHEVY IMPALA LS HAS HAD A PROBLEM, SINCE BUYING IT IN MAY 2002, WITH THE HEADLIGHTS DIMMING TO THE POINT OF CUTOFF THEN COMING BACK TO FULL INTENSITY IN A RAPID FASHION. I HAVE HAD THE ALTERNATOR, BATTERY, BELTS, CABLES/WIRES CHECKED BUT TO NO AVAIL. I DO NOTICE THAT IF I ACCELERATE SHARPLY, OVER 3000 RPM, THE PROBLEM GOES AWAY FOR A WHILE, SUGGESTING THERE IS A CHARGING PROBLEM. THIS PROBLEM IS INTERMITTENT, BUT IS INCREASING IN FRENQUENCY AS MY ODO REACHES 23,000 MILES.
HEADLIGHT FILLING WITH WATER VAPOR DEGRADING QUALITY OF LIGHT. *JB
THE RECALL REMEDY FOR THE UPPER/LOWER INTAKE CO303-4 MANUFACTURER # IS A SHORT TERM FIX, AND IS NOT CORRECTING THE PROBLEM. *AK IF A SEALANT WAS USED TO STOP THE LEAKAGE INTO THE COOLANT SYSTEM TO THE VEHICLES MOTOR IT DID NOT FIX THE PROBLEM. ALSO IT COULD MOVE AROUND AND FLOW TO OTHER PLACES AT ANYTIME THERE WAS A TEMPERATURE CHANGE. *SCC *JB
WHILE DRIVING, THE VEHICLE WAS INVOLVED IN A FRONT/CENTER COLLISION AND NONE OF THE AIR BAGS DEPLOYED UPON IMPACT.*AK THE WINDSHIELD SHATTERED UPON IMPACT INJURING THE CONSUMER. SAFETY DEVICES DIDN'T PERFORM AS ADVERTISED. *PH *JB
CONSUMER STATES THAT WHEN APPLYING BRAKES STEERING WHEEL SHIMMIES EXCESSIVELY, AND HEARS A GRINDING NOISE. DEALER ADVISED CONSUMER THAT NEW BRAKE PADS AND ROTORS WERE NEEDED. VEHICLE ONLY HAS 26000 MILES.*AK
YEAR 2002 CHEVROLET IMPALA UNEVEN REAR TIRE TREAD WEAR. TOOK VEHICLE TO A WALMART SERVICE CENTER FOR TIRE ROTATION AND WAS REFUSED SERVICE, AND TOLD TO TRY TO CONTACT DEALERSHIP IN REGARD TO A POSSIBLE PROBLEM W/ VEHICLE CAUSING THIS. VEHICLE IS 14,000 MILES OUT OF WARRANTY. I WILL HAVE TO PURCHASE 2 NEW REAR TIRES & HAVE CAR INSPECTED & PROBLEM DIAGNOSED. THIS IS A DANGER TO DRIVE WHILE TREAD IS BAD AND MAY POSSIBLY BE A MAJOR DEFECT OF THIS VEHICLE.*AK
CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING ABS FAILED. DEALER NOTIFIED.*AK
HEADLIGHTS FLICKER ON AND OFF IN PULSATING FASHION WHILE COASTING, BRAKING OR STOPPED. THE FLICKERING DOES NOT OCCUR WHILE ACCELERATING. 2002 IMPALA LS, SPORT EDITION, 3.8L V-6. THIS CAR WAS TAKEN TO THE DEALERSHIP JUST AFTER PURCHASE, RICHARD LUCAS, IN AVENEL, NJ. THEY WERE NOT ABLE TO RECREATE THE PROBLEM. THE CAR WAS THEN TAKEN TO A DEALERSHIP IN RACINE, WI - FRANK BOUCHER. THE FIRST TIME, THEY WERE UNABLE TO RECREATE THE PROBLEM AND GAVE ME A "BULLETIN" ADVISING DIMMING OF LIGHTS WAS NORMAL. THIS ISN'T DIMMING, IT'S FLICKERING. PLUS - I WAS PULLED OVER BY A POLICE OFFICER WHO THOUGHT I WAS PLAYING WITH MY HEADLIGHTS. I TOOK IT BACK TO THE DEALERSHIP, FRANK BOUCHER, AND THEY CONTACTED GM TECH SERVICES. THEY CHECKED A FEW THINGS INCLUDING THE AIR PUMP. THEN - BY USING THE TECH II TOOL, THEY WERE ABLE TO RECREATE THE FLCIKERING BY SWITCHING THE AIR PUMP ON. HOWEVER, THE RESPONSE FROM GM TECH SERVICES IS, THEY HAVE NO INFORMATION ON THE PROBLEM, HAVE NEVER RECEIVED A COMPLAINT ABOUT IT AND THERE IS NO "FIX". THEY HAVE ALSO STATED THAT THERE IS NO PROPOSED FIX. NOW I READ HERE THERE ARE THREE OTHER COMPLAINTS OF THE SAME PROBLEM. WHAT CAN BE DONE? GM WON'T DO ANYTHING STATING IT IS NORMAL - BUT IT IS NOT NORMAL. IF I AM PULLED OVER BY A POLICE OFFICER, THIS IS NOT NORMAL.
WHILE DRIVING AT NORMAL SPEED CONSUMER LOST CONTROL, AND HAD A FRONT AND CENTER COLLISION. UPON IMPACT, NEITHER AIR BAG DEPLOYED. DEALER NOTIFIED.*AK
VEHICLE REAR BRAKE ROTOR WAS PULSATING. NAR 07/15/2003.*MR *CB
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND NO WARNING THE BRAKE ROTORS WEA ROUT, CAUSING EXTENDED STOPPING DISTANCE. DEALER NOTIFIED. *AK
THE BRAKES ON A 2002 GM IMPALA CAUSED ROTOR FAILURE DUE TO THE INBOARD PAD WEARING TO THE ROTOR WHILE THE OUTBOARD WEAR INDICATORS STILL HAD A DIME'S WIDTH BEFORE IT WOULD TOUCH THE ROTOR. THE CAR HAD JUST 33,000 MILES ON THOSE BRAKES. THE DEALERSHIP REPORTED THAT 18,000 TO 30,000 IS NORMAL. THAT IS TOO SOON FOR HIGHWAY MILES. THE OTHER ISSUE IS A GM TECH REPORTED THAT THE INBOARD PADS ARE THINNER THAN THE OUTBOARD PADS ON THE PERFORMANCE MODELS. I HAVE SENT A COMPLAINT TO GM AND HAVE NOT GOTTEN A RESPONSE.*AK
DRIVER'S SIDE (LEFT) FRONT BRAKE CALIPER LOCKING UP & CAUSING TREMENDOUS PAD & ROTOR WEAR, CURRENTLY IN SHOP TO BE FIXED FOR 3RD TIME. OTHER PREVIOUS PROBLEMS INCLUDE FAULTY SENSOR REPORTING "LOW COOLANT" DESPITE FULL, & FRONT DRIVER'S POWER SEAT STUCK IN BACK POSITION.*AK
I RECENTLY BOUGHT A SECOND HAND 2002 CHEVROLET IMPALA WITH 45,955 MILES AS PART OF THE DEAL THE DEALER WAS TO FIX THE AIR BAG LIGHT -IT WOULD NOT GO OUT- A MONTH AFTER THE SALE OF THIS CAR I HAD TO HAVE THE INTERMEDIATE STEERING COLUMN REPLACED AT A COST OF $331 BECAUSE THE STEERING WAS KNOCKING ALL THE TIME, NO MATTER THE ROAD CONDITION. I BELIEVE THAT FOR A CAR THAT HAS HAD NO ACCIDENT DAMAGE AND HAS THIS AMOUNT OF MILEAGE ON IT, THAT THIS SHOULD NOT BE HAPPENING. AND I WOULD LIKE TO KNOW IF I CAN EXPECT MORE OF THE SAME AND IF THIS WAS/IS A SAFETY ISSUE? I DRIVE ABOUT 5000 MILES A YEAR MYSELF. I AM NOT TO PLEASE WITH THIS CAR AT THE PRESENT TIME BECAUSE OF THE ABOVE AM I AM WONDERING IF, I SHOULD CUT MY LOSSES AND SELL IT. *NLM
AIR BAG WARNING LIGHT COMES ON WHEN TURNING TO THE RIGHT AND STAYS ON. DRIVER'S SIDE AIR BAG, AND RELATED WIRING AND COMPUTER COMPONENTS HAVE TO BE REPLACED. *JB
AIR BAG LIGHT CAME ON. CONSUMER WAS NEVER NOTIFIED OF RECALL. *TT
WHILE DRIVING AND PARKED, HEADLIGHTS WILL PULSATE AND DIM TO HALF THE BRIGHTNESS. THIS IS VERY DISTRACTING, ANNOYING, AND UN-NERVING BECAUSE IT CAUSES THE CAR IN FRONT OF YOU TO BELIEVE YOU ARE FLASHING YOUR LIGHTS AT THEM. I HAVE COMPLAINED ABOUT THIS PROBLEM 3 TIMES SINCE I FIRST BOUGHT IT IN APRIL 2002. DEALER STATES THEY CAN'T FIX THE PROBLEM, WON'T TRY AND IT'S NORMAL. THIS WAS NOT DISCLOSED TO ME WHEN I BOUGHT THE VEHICLE OTHERWISE HAD I KNOWN, I WOULDN'T HAVE BOUGHT IT. *JB
THE CHILD SEAT LATCH WOULD NOT RELEASE WHEN THE CONSUMER ATTEMPTED THE PUT THE CHILD IN THE CAR SEAT. *NLM
I WANTED HIM TO CHECK MY DRIVER SIDE BACK DOOR BECAUSE IT WOULDN'T OPEN VERY EASILY AT TIMES, AND THE WINDOW TO THAT SAME DOOR WOULD NOT OPEN AT TIMES. ALSO, MY TRUNK WOULDN'T OPEN WHEN ONE WOULD USE THE TRUNK RELEASE BUTTON AT TIMES. I ALSO HAD HIM CHECK MY DIMMING HEADLIGHTS, MY STEERING WHICH HAD A JERK IN IT WHEN I WENT AROUND CURVES, CLICKING SOUND IN ENGINE AND AN OVER ALL CHECK SINCE MY WARRANTY IS ABOUT TO RUN OUT IN 1,000 MILES. TURN OUT-AFTER LEAVING THE DEALER MY AIR CONDITIONER WAS HUMMING LIKE A HELICOPTER, MY BRAKES WERE HORRIBLE AND GRINDING AND THE CAR FEELS LIKE IT HAS NO GET UP AND GO POWER. I TOOK MY CAR TO BRAKE CHECK AFTER LEAVING BECAUSE WHEN THE DEALER DID THE OVERALL CHECK OF MY CAR THEY SAID I NEEDED A FRONT BRAKE JOB. AND THEY WANTED TO CHARGE ME OVER 200.00 DOLLARS. THE DEALER TOLD ME IT WAS NOT COVERED UNDER MY WARRANTY. WELL BRAKE CHECK TOOK OFF ALL FOUR TIRES AND FOUND THAT MY PROBLEM WAS DUE TO LEFT AND RIGHT CALIPER PROBLEMS ON THE INBOARD SIDE AND LEFT REAR HARD WEAR PROBLEMS AND WEAR ON THE OUTBOARD SIDE. THE CALIPER IS ENGAGING BUT NOT DISENGAGING AND CAUSED MY PADS TO WEAR OUT AND MY ROTORS ARE ATE UP. THE PADS ARE NOT WORN EVENLY WHICH IS DEFINITELY A SIGN OF CALIPER PROBLEMS. ALSO, THE DEALER UPON THE OVERALL INSPECTION OF MY CAR SAID THAT MY INTAKE GASKETS WERE RUINED AND LEAKING COOLANT. THEY SAID THEY REPLACED THEM, HOWEVER I AM AFRAID THAT THERE IS FURTHER DAMAGE TO MY VEHICLE THAT THEY ARE NOT TELLING ME, JUST LIKE MY BRAKES. DUE TO
THE VEHICLES STEERING COLUMN WAS VERY LOOSE AND PRODUCED A LOUD SQUEAKING NOISE. *NLM
POWER DOOR LOCKS ON MY 2002 IMPALA STILL ARE NOT FUNCTIONING PROPERLY AND HAVEN'T BEEN SINCE SHORTLY AFTER CAR WAS PURCHASED. SUPPOSED TO LOCK WHEN TAKING CAR OUT OF PARK. DEALER HAS ATTEMPTED TO FIX PROBLEM NUMEROUS TIMES BEFORE , AND IT HAS BEEN A TEMPORARY FIX AS THE PROBLEM CONTINUES TO RESURFACE INTERMITTENTLY. THIS SAFETY FEATURE IS NOT RELIABLE. *NLM
THE VEHICLE'S GAS TANK WOULD NOT FILL BECAUSE AIR HAD GOTTEN IN THE TANK. THE DEALER HAS BEEN NOTIFIED. *NLM ONE MUST HOLD THE GAS NOZZLE AWAY FROM THE FILLER TUBE AND RESTRICT THE FLOW. THE TIRE AND FUEL SYSTEM/TANK/INJECTORS WERE REPLACED. THERE WAS A RATTLE SOUND COMING FROM THE ENGINE DUE TO THE INJECTORS THE VEHICLE WOULD STALL. AFTER THE ENGINE IS HOT, THE NEXT TIME THE VEHICLE WOULD TURN OVER BUT NO START AND RUN ROUGH. THE FUEL GAUGE FLUCTUATED(NOT GIVING ACTUAL AMOUNT). THE SOLENOID WAS REPLACED DUE TO HANGING BY THE HOSE RETAINER. SCC
GLARE INSIDE WINDSHIELD.
WHEN THE BRAKES WERE APPLIED, THE REAR OF THE VEHICLE VIBRATED EXTREMELY HARD. *JB
WHEN THE BRAKES WERE APPLIED, THE REAR OF THE VEHICLE VIBRATED EXTREMELY HARD. *JB
WHEN THE BRAKES WERE APPLIED, THE REAR OF THE VEHICLE VIBRATED EXTREMELY HARD. *JB
WHEN THE BRAKES WERE APPLIED, THE REAR OF THE VEHICLE VIBRATED EXTREMELY HARD. *JB
02' CHEVROLET IMPALA. USING THREE DIFFERENT CONFINED SPACE MONITORS I HAVE FOUND CONTINUING PRESENCE OF CARBON MONOXIDE AND METHANE EMISSIONS IN THE INTERIOR/CAB OF MY VEHICLE. GM HAS INSPECTED THE VEHICLE AND HAS ALSO FOUND THE PRESENCE OF VEHICLE EMISSIONS INSIDE THE VEHICLE BUT, THEY CONTEND THE AMOUNTS ARE WITHIN EPA STANDARDS. THE PROBLEM IS ON GOING AND CONTINUES TO BE A HEALTH RISK FOR MY FAMILY. FREQUENT HEADACHES AND FATIGUE ARE OFTEN AFFECTS AFTER OPERATING THE VEHICLE. NAUSEA HAS OCCURRED AFTER LENGTHY TRIPS IN THE VEHICLE. WE HAVE RESULTED TO DRIVING WITH THE WINDOWS DOWN TO HELP ALEVE THE EFFECTS ON THE CARBON MONOXIDE, BUT THIS ISN'T THE SOLUTION. THE EMISSIONS ALSO CREATES AN ODOR THAT CLINGS TO YOUR BODY. WHAT CAN I DO? *NLM
WE PURCHASED THIS IMPALA LS WITH 90 MILES ON IT (AS IT WAS DRIVEN UP FROM A DEALER IN NEW JERSEY). SINCE THE FIRST DAY WE HAD THE VEHICLE THERE HAS BEEN A CLEARANCE PROBLEM - WHEN GOING UP OR DOWN A NORMAL GARAGE OR DRIVEWAY INCLINE AT THE SLOWEST SPEED (EVEN BELOW 5 MPH), THE CAR BOTTOMS OUT. WE HAVE ADVISED BOTH PAUL CONTE AND THE GM CHEVY DIVISION OF THIS IMMEDIATELY AND REPEATEDLY. THEIR RESPONSE WAS, THE VEHICLE HAD A DESIGN FLAW. WE DO NOT FEEL CHEVROLET'S DESIGN FLAW SHOULD BE THE CONSUMER'S ISSUE. THIS COULD BE A SAFETY ISSUE. *JB
THE CAR STALLS ON THE FREEWAYS OR SIDE STREETS WITHOUT ANY WARNINGS, AND I LOSE CONTROL THE POWER OF THE CAR AND THE BRAKES. IT HAPPENED SEVERAL TIMES AND THE DEALERS ARE NOT ABLE TO REPAIR IT. *NLM
OWNER OF THE CAR WAS INVOLVED IN A ACCIDENT. IT CONSISTED OF THE DRIVER HITTING AN 8 FOOT GATE AND KNOCKING IT DOWN. HITTING THE TRUCK PARKED IN THAT GATE WITH THE FORCE OF PUSHING IT INTO THE BUILDING, WHERE THE BUILDING WAS CRACKED ON THE INSIDE. ACCORDING TO THE MANUAL ITS NO REASON WHY THE AIRBAGS SHOULD NOT HAVE DEPLOYED AT THIS TIME. I DAMAGED THE FRONT OF THE VEHICLE. ALSO THE DRIVER SIDE HAS SIGNIFICANT DAMAGE. WHICH AS STATED THE OWNERS MANUAL ARE REASONS THE AIRBAGS SHOULD HAVE DEPLOYED. CAN YOU PLEASE LOOK INTO THIS SITUATION . I KNOW I AM NOT THE ONLY PERSON THIS HAS HAPPENED TO WITH AN CHEVROLET IMPALA 2002. I HAVE MADE CONTACT WITH OTHER OWNERS. WHO HAVE ALSO FILED CLAIMS WITH YOU. I KNOW EACH ACCIDENT/SITUATION IS DIFFERENT BUT PLEASE SEND ME A RESPONSE THANK YOU FOR YOUR TIME.
AFTER SLOWING TO ENTER A DRIVEWAY THE CAR DID NOT RESPOND TO GAS PEDDLE. IT WOULD GO VERY SLOWLY WHEN THE ACCELERATOR WAS PUSHED. IT WOULD NOT CORRECT ITSELF AFTER BEING STOPED AND TURNED OFF. HOWEVER AFTER BEING OFF SOMETIME IT WENT AWAY AND RESPONDED AS USUAL. WHEN IT WAS TAKEN TO THE SERVICE DEPT. IT DID IT AGAIN BUT LATER THE SERVICE MAN SAID HE COULD NOT DUPLICATE IT, ALTHOUGH HE KNEW THAT IT DID IT ORIGINALLY.
THE CONSUMER STATES THAT THE DRIVER FRONT AIR BAG(S) ARE DEFECTIVE. RECALL #C020325. NHTSA#02V222000 SCC PH
WHEN TRYING TO APPLY ANTI LOCK BRAKES BRAKES LOCKED UP, CAUSING VEHICLE TO SKID, RESULTING IN A COLLISION/INJURIES. DEALER NOTIFIED. TS...*AK
MY 2002 CHEVEROLET IMPALA (8000 MILES) HAS DEVELOPED A THUDING LIKE TYPE NOISE IN THE GAS TANK OF THIS CAR... THE DEALER IS TELLING ME THIS IS A NORMAL SOUND... HAVE YOU HEARD OF ANY OTHER PROBLEMS REPORTED BY OHTER OWNERS OF 2002 IMPALAS??
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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