WHILE DRIVING THE CAR THE POWER STEERING LIGHT COMES ON, THERE IS A DING, AND SUDDENLY THE POWER STEERING GOES OUT. IT FIRST HAPPENED 10 DAYS AGO AND HAPPENS AT RANDOM TIMES EVERYTHING THE CAR IS DRIVEN. THE POWER STEERING WILL RESET IF THE ENGINE IS SHUT OFF AND RESTARTED, BUT IT WILL SOON GO OUT AGAIN WITHIN SECONDS OR MINUTES. THIS IS A VERY DANGEROUS ISSUE AND HAS CAUSED US NEAR ACCIDENTS. I SEE THAT THERE ARE MANY, MANY COMPLAINTS ABOUT THIS ISSUE ON HHR'S OF MULTIPLE MODEL YEARS. PLEASE ADDRESS THIS ISSUE. I HAVE NEVER HAD POWER STEERING ON A VEHICLE JUST GO OUT BEFORE. THIS IS A LATE MODEL CAR AND AN ISSUE OF THIS TYPE AND OF THIS FREQUENCY DEFINITELY POINTS TO A DEFECT AND NOT A WEAR AND TEAR ISSUE. A RECALL IS NEEDED! *TR
2010 Chevrolet HHR complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC, WHO STATED THAT THE POWER STEERING MOTOR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 43,441. *TR
WHILE TRYING TO OPEN THE DRIVERS DOOR THE HANDLE BROKE OFF. HANDLE WAS MADE OF PLASTIC. THIS WOULD BE A PROBLEM IF INVOLVED IN FIERY CRASH AND YOU COULD NOT GET OUT OF CAR. *TR
I HAVE HAD TWO ISSUES WITH THIS CAR AND IT HAS MADE ME FEEL UNSAFE WHEN DRIVING IT. THE FIRST INVOLVES THE BRAKES. WHEN BRAKING AFTER DRIVING AT 45MPH OR MORE, THE STEERING WHEEL BEGINS SHAKING. I WAS TOLD THE BRAKE PADS NEEDED TO BE CHANGED. I DID AND THE PROBLEM STILL CONTINUED. LAST MONTH, THE POWER STEERING LIGHT CAME ON THE DASHBOARD. FOR A COUPLE OF DAYS, IT WENT AWAY BUT SOON THE STEERING WHEEL BECAME TOO HARD TO TURN. TOOK IT TO MECHANIC WHO CHANGED THE POWER STEERING MODULE AS INDICATED BY THE DIAGNOSTICS TEST. ONCE THE CHANGE WAS DONE, THE SERVICE ESC LIGHT CAME ON AND THE CAR HAS BEEN CRAZY EVER SINCE. I HAVE YET TO RESOLVE THE ISSUE AS NOBODY KNOWS WHAT IS WRONG WITH MY CAR. IT HAS BEEN ALMOST A MONTH ALREADY. I AM UNHAPPY WITH THIS CAR AND WOULD NOT RECOMMEND TO ANYBODY. AFTER LOOKING IT UP, I SEE THAT MANY HAVE THIS SAME ISSUE. IT IS VERY UNSAFE SINCE THIS CAN HAPPEN AT ANY MOMENT WHILE DRIVING! *TR
DRIVING DOWN ROAD COMING TO STOP LIGHT. CHIME WENT OFF & POWER STEERING WAS INDICATED ON MY INFORMATION SYSTEM. MY CAR LOST ALL POWER STEERING- WAS VERY DIFFICULT TO STEER. GLAD I WAS NOT IN THE MIDDLE OF A CURVE OR TURN WHEN THAT HAPPENED. *TR
WHILE DRIVING MY POWER STEERING WILL STOP WORKING. IT DOESN'T HAPPEN EVERY TIME WE DRIVE OUR HHR BUT AT LEAST ONCE OR TWICE A WEEK. IT HAS ALMOST CAUSED 4 ACCIDENTS THAT COULD HAVE BEEN AVOIDED IF THE POWER STEERING WOULD WORK PROPERLY. THE POWER STEERING ALERT WILL SHOW UP ON OUR VEHICLE AND WE HAVE TO SHUT OFF THE VEHICLE AND RESTART IN ORDER FOR IT TO WORK AGAIN. I'M SCARED TO DRIVE THIS VEHICLE NOW AFTER WHAT HAS HAPPENED TONIGHT. *TR
WHILE GOING AROUND A BEND IN THE ROAD AT APPROX 35/40MPH, THE POWER STEERING IN MY 2010 CHEVY HHR WENT OUT. THERE WAS A DING AND THEN IT WAS VERY DIFFICULT TO TURN THE WHEEL. I ALMOST HIT A JEEP THAT WAS TURNING INTO A SUBDIVISION OPPOSITE OF US BECAUSE I COULD NOT TURN THE WHEEL TO GET IN THE PASSING AREA. THIS RESULTED IN ME GOING OFF OF THE ROAD. I PULLED ONTO THE NEXT SIDE ROAD I SAW. CHECKED FOR ANY ISSUES AND RESTARTED. I REGAINED POWER STEERING AND WAS ABLE TO BE ON MY WAY. IN APPROX. ANOTHER MILE OR SO IT WENT OUT AGAIN. IT DID SO INTERMITTENTLY ALL THE WAY TO THE DEALER. THE DEALER WAS OF NO HELP BASICALLY SAYING IT WAS AN OPERATOR ERROR. THERE WAS A STEERING RECALL THAT I HAD TAKEN CARE OF EARLIER IN THE YEAR AND MY MECHANIC SAID THAT IT LOOKS LIKE IT WAS REPLACED WITH EQUALLY DEFECTIVE PARTS. MY MECHANIC ALSO SAID THAT IT'S NOT A "WEAR PART" AND NOTHING THAT I DID COULD HAVE CAUSED IT TO DO THAT. IT IS A SHORT ON THE MOTOR/COMPUTER FOR THE POWER STEERING. *TR
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE AIR BAG LIGHT WARNING LIGHT WOULD ILLUMINATE CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO RAN A DIAGNOSTIC TEST BUT WAS UNABLE TO DETERMINE A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 36,900 AND THE CURRENT MILEAGE WAS 37,159.
UPON OPENING DRIVER'S DOOR, HANDLE SNAPPED OFF IN MY HAND. TWO DAYS LATER, THE SAME THING HAPPENED TO PASSENGER DOOR. THIS MAKES IT IMPOSSIBLE TO OPEN DOORS WITHOUT WINDOW BEING DOWN. *TR
AFTER MAKING A TURN THE CAR BEEPED, "POWER STEERING" SHOWED ON THE DISPLAY, AND I LOST POWER STEERING. RESTARTING THE CAR CAUSES POWER STEERING TO RESUME FUNCTIONING BUT IT WILL CUT OUT AGAIN WITHIN A MINUTE. *TR
I TRIED TO OPEN MY DRIVERS SIDE DOOR AND THE HANDLE BROKE OFF IN MY HAND. I HAVE DONE RESEARCH AND I DON'T UNDERSTAND WHY GM HASN'T FIXED THE PROBLEM. IT HAS BEEN A DEFECT SINCE 2006 IN HHR DOOR HANDLES. THEN THEY WONDER WHY WE BUY FOREIGN CARS! *TR
POWER STEERING STOPS WORKING AT ALL SPEEDS AND CONDITIONS. DASH LIGHTS UP SAYING POWER STEERING AND FROM THAT POINT ON UNTIL VEHICLE IS RESTARTED THERE IS NO POWER STEERING. IT HAS HAPPEN MANY TIMES OVER THE LAST WEEK DEALER STATES THAT THE POWER STEERING MOTOR IS BAD AND NEEDS TO BE REPLACED AT A COST OF $265. THERE ARE 1000S OF COMPLAINTS OF THIS HAPPENING WHY IS NOTHING BEING DONE. CANADIAN HHR HAS A RECALL ON THIS BUT NOT US HHR. ITS NOT THE MONEY ITS THE SAFETY OF THE MOTORING PUBLIC THAT IS QUESTION HERE.IF NOT FOR THE FACT I HAVE DRIVEN A CAR NOT EQUIPPED WITH POWER STEERING BEFORE IT COULD HAVE BEEN REALLY BAD WHEN IT TURNED OFF IN A TURN. *TR
2010 HHR 2LT (MANUAL TRANS / FLEX FUEL) BOUGHT NEW. PROBLEM BEGAN SUMMER 2012 @ 10,200 MI. CLICKING & THUD METAL NOISES HEARD & FELT (JERKY & RESONANCE OF METAL STRIKING) COMING FROM LOW DOWN IN BOTH FRONT SECTIONS. INITIALLY OCCURRED ERRATICALLY DURING DRIVING, THEN CONSISTENTLY. OCCURRED: REVERSING; AND ACCELERATING FROM 1ST GEAR INTO 2ND, 3RD, 4TH; DOWNSHIFTING FROM 4TH TO LOWER; AND DURING SLOW STOPS SHIFTING FROM 3RD, 2ND, OR 1ST INTO NEUTRAL. ON 9/14/12 AT 11,242 MI., DEALER FOUND "TOO MUCH CLEARANCE BETWEEN HUB & CV SHAFT" AND AN EXISTING SERVICE BULLETIN #09-04--95-001. REPLACED BOTH WHEEL DRIVE SHAFT WASHERS. (NOTE: NOISE & FEELING HAS ERRATICALLY RETURNED. HOWEVER, DEALER DID NOT HEAR IT DURING 3/4/13 TEST DRIVE AT 13,313 MILES. BUT I HEARD IT ON THE WAY HOME A COUPLE OF TIMES. AND LAST YEAR, IT WAS ERRATIC BEFORE BECOMING CONSISTENT....). *TR
ON 3/7/13 MY SERVICE AIR BAG LIGHT CAME ON THE NEXT DAY MY DOOR HANDLE BROKE OFF AND I CALLED GM AND THEY STATED THEY HAD BEEN NO RECALLS FOR THESE PROBLEMS. AFTER LOOKING ONLINE I SAW THAT PEOPLE WERE HAVING ALL KINDS OF PROBLEMS WITH THESE ISSUES AND THEY ARE BOTH BIG SAFETY ISSUES. I FEEL LIKE GM IS NOT WANTING TO TAKE CARE OF THESE ISSUES. THE AIR BAG COULD DEPLOY AT ANY TIME AND THE IF I WAS IN A WRECK OR AUTO WAS ON FIRE I'D HAVE NO WAY OF GETTING OUT THE VEHICLE WITH THE DOOR HANDLE BROKE OFF. THEY JUST TOLD ME IT WAS UP TO ME OR I'D HAVE TO WAIT UNTIL THEY WAS ENOUGH COMPLAINTS. THAT DOESN'T SEEM RIGHT NOW I'M HAVING TO LEAVE THE CAR SITTING CAUSE OF THESE SAFETY ISSUES SINCE I'M ON A LIMITED INCOME AND GM SHOULD BE RESPONSIBLE FOR THESE SAFETY ISSUES. THANK YOU VERY MUCH *TR
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION SWITCH AND THE VEHICLE COULD NOT BE POWERED OFF. THE CONTACT MENTIONED THAT IN ORDER TO TURN OFF THE VEHICLE, HE HAD TO DISCONNECT THE BATTERY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 60,000. *TR
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER'S SIDE PLASTIC INTERIOR DOOR HANDLE FAILED AND THE CONTACT COULD NOT EXIT THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THEY STATED THAT THE ENTIRE DOOR PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 20,766. *TR
AT LOW SPEEDS IN A SHARP TURN AND/OR ON BUMPY ROADS AND SOMETIMES DURING BREAKING AT HIGH SPEED, I NOTICE A RATTLE IN THE STEERING COLUMN. I TOLD THE DEALER THAT I THOUGHT MY FRONT ROTORS MAY BE WORN BUT THEY CHECKED OUT OK. I THINK ITS THE ELECTRIC STEERING COLUMN BOX WITH A WORN NYLON BUSHING THE SAME AS THE G6 STEERING PROBLEMS. BECAUSE MY MILEAGE WENT OVER 36000 AND THIS PROBLEM WAS NOT INITIALLY DIAGNOSED AS A STEERING PROBLEM AND NOT BEING A POWER TRAIN PROBLEM, CHEVY INDICATED THAT ITS NOT COVERED UNDER WARRANTY AND THERE IS NO RECALL FOR THIS ISSUE. MY PARENTS HAVE AN 07 HHR THAT IS HAVING OVERHEATING ISSUES IN THEIR POWER-STEERING, ALONG WITH THE BACK LASHING IN THE COLUMN CAUSED BY, I THINK, THE NYLON BUSHING GOING BAD. *TR
WATER STARTED COMING IN VEHICLE FROM HOOD RELEASE LEVER ON DRIVER SIDE KICK PANEL WHILE DRIVING IN THE RAIN. VEHICLE WAS TAKEN TO DEALER, REPAIRED. HOWEVER DURING THE NEXT SEVERE RAIN STORM APPROXIMATELY 5 MONTH LATER IT AGAIN FAILED AND LEAKED AGAIN. DEALER STATED IT WAS REPAIRED THE SECOND TIME, HOWEVER AGAIN 4 MONTHS LATER DURING A SEVERE RAIN STORM IT AGAIN FAILED AND LEAKED. IT WAS NOT REPAIRED THE THIRD TIME, DEALER STATING THAT IT WAS NOT LEAKING, AND NOTHING WAS WRONG WITH THE CAR. DEALER REFUSES TO HONOR WASHINGTON LEMON LAW. DEALER INITIATED A TRADE FOR THE VEHICLE, HOWEVER ONLY WANT TO GIVE 1/2 WHAT PAID FOR THE VEHICLE 11 MONTHS EARLIER. HAVE FOUND MULTIPLE REFERENCES THAT THIS IS A KNOWN ISSUE BUT NO RECALL DONE ON VEHICLE, ONLY STOPPED MANUFACTURING IT. *TR
HAVING ALOT OF NOISE FROM FRONT PASSENGER SIDE OF CAR, SOUNDS IF SOMETHING IS LOOSE, SOUND IS AT LOW SPEEDS, HAVE HEARD CHEVY IS HAVING ALOT OF PROBLEMS WITH LOOSE STEERING COLUMNS AND HAS POSTED A TSB 04-03-08-006E, TO DEALERS. I BELIEVE SO MANY OWNERS ARE HAVING THE PROBLEM WITH THIS THAT CHEVY SHOULD HAVE TO RECALL AND FIX ALL CARS WITH PROBLEM. *TR
I WAS PULLING OUT OF A PARKING LOT AT ABOUT 5 MPH THEN I THOUGHT MY ENGINE STALLED BECAUSE I COULDN'T TURN THE WHEEL. IT TURNS OUT THE ENGINE WAS ON, AND POWER STEERING APPEARED ON THE DISPLAY. I PULLED OVER TO SEE WHAT WAS WRONG. AFTER TURNING THE CAR OFF, THEN ON, THE PROBLEM WENT AWAY (I THINK FOR ONLY A TEMPORARY PERIOD). *TR
AFTER BACKING OUT OF A PARKING SPACE, STOPPING, AND PROCEEDING FORWARD I ATTEMPTED TO AGAIN APPLY THE BRAKE AFTER ABOUT 150 FEET OF MOVING FORWARD. THE BRAKE PEDAL WAS HARD BUT THE BRAKES WERE NOT BEING APPLIED AT ALL. IT MADE NO DIFFERENCE EVEN WHEN APPLYING MUCH ADDITIONAL PRESSURE TO THE PEDAL. IT FELT LIKE THE ABS WAS PREVENTING THE BRAKES FROM WORKING AS I COASTED TO A STOP. AFTER A BRIEF AMOUNT OF TIME THE BRAKES SEEMED TO WORK NORMALLY. IT HAS NOW HAPPENED TWO ADDITIONAL TIMES AFTER THE CAR HAS BEEN SITTING FOR A NUMBER OF HOURS. *TR
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED INTO THE VEHICLE. ALSO, THE CONTACT MENTIONED THAT SHE NOTICED FUEL HAD LEAKED ON THE FLOOR AND THE VEHICLE HESITATED WHEN STARTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 55,000.
VEHICLE SHUT DOWN DUE TO POWER STEERING. LIGHT CAME ON, MANUAL SAYS TO TURN OFF ENGINE AND RESTART AND IT WILL CLEAR LIGHT. HOWEVER, WHEN REACHING SPEED OF 40MPH THE POWER STEERING WAS AGAIN HARD TO TURN. AGAIN LIGHT CAME ON. VEHICLE IS VERY HARD TO TURN AND GET OVER TO SIDE OF ROAD ESPECIALLY IF YOU ARE IN THE LEFT HAND LANE AND THE POWER STEERING QUITS WORKING. UPON THE SECOND TIME THIS HAPPENED, ALMOST CAUSING A WRECK, IT WAS EXTREMELY DIFFICULT TO STEER VEHICLE AND GET IT OFF THE ROADWAY. TOOK VEHICLE TO DEALERSHIP AND WAS TOLD THE VEHICLE NEEDS POWER STEERING REPAIR. COSTING $365.00. WHAT A COSTLY REPAIR ON A NEW VEHICLE. I HAVE HAD OLDER VEHICLES THAT NEVER HAD THE POWER STEERING NEEDING REPAIR. ALSO ASK THAT TRANSMISSION BE CHECKED AGAIN. VEHICLE HAS ALREADY HAD REBUILT TRANSMISSION INSTALLED BY GM/ CHEVROLET. TRANSMISSION IS STILL SLIPPING WHEN TRYING TO GET ON FREEWAY. WHEN SLOWING DOWN FROM HIGH SPEED, THE TRANSMISSION WILL SOUND LIKE IT IS SLIPPING INTO ANOTHER GEAR. *TR
WHILE DRIVING THE VEHICLE AT VARIOUS SPEEDS, SUDDENLY THE WARNING CHIME DINGS AND THE MESSAGE "POWER STEERING" FLASHES ON THE DRIVERS INFORMATION CONSOLE. AT THAT SAME MOMENT THERE IS A COMPLETE LOSS OF THE ELECTRIC POWER STEERING MAKING THE VEHICLE DIFFICULT TO CONTROL WHILE DRIVING AND IMPOSSIBLE TO CONTROL WHEN PARKING. IT CAN BE RESET BY STOPPING THE VEHICLE AND RESTARTING THE ENGINE. THE POWER STEERING RETURNS AND RANDOMLY FAILS AGAIN. IT MAY OCCUR AGAIN IN A FEW MINUTES,MILES OR WAIT TIL YOUR NEXT TRIP. NOW INTERMITTENTLY OCCURRING ON A DAILY BASIS. VEHICLE IS NOW SCHEDULED TO HAVE A CHEVROLET DEALER SERVICE THIS ISSUE. *TR
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE POWER STEERING FAILED. THE VEHICLE WAS MOVED TO THE SHOULDER AND RESTARTED AND IT BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE POWER STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT THEY PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 46,000.
AIR BAG WARNING LIGHT CONSTANTLY COMING ON, HAD IT FIXED IN OCTOBER 2012, AFTER ARGUING WITH THE DEALER THAT IT SHOULD BE COVERED UNDER THE WARRANTY. 2 MONTHS LATER THE LIGHT IS BACK ON. *TR ## VIN FAILED ##
SLOW SPEED MADE U TURN POWER STEERING LIGHT CAME ON HARD TO STEER,TOOK TO A REPAIR SHOP NEAR BY THEY CAME BACK AND TOLD ME ELECTRIC MOTOR NEEDS REPLACED, VEHICLE ONLY HAS 45500 MILES ON IT.. *TR
ELECTRONIC POWER STEERING ASSIST WENT OUT TWICE OVER THE PAST WEEKEND. THE FIRST TIME IN A PARKING STRUCTURE WHILE TRYING TO TURN INTO A TIGHT SPOT. LATER WILL DRIVING AT APPROXIMATELY 35 MILES PER HOUR. POWER STEERING RETURNED TO NORMAL FUNCTION EACH TIME AFTER TURNING OFF THE IGNITION. NOBODY WAS HURT IN EITHER EVENT, BUT WITH SNOW COMING TO THE MIDWEST I FEAR WHAT MIGHT HAVE HAPPENED ON A SNOW-COVERED ROAD. I UNDERSTAND THIS IS A COMMON ISSUE AND THAT GM REFUSES TO RECOGNIZE THIS ISSUE IN THE UNITED STATES FOR THIS MAKE AND MODEL DESPITE A RECALL IN CANADA. *TR
WHILE DRIVING AND MAKING MY TURN THE POWERSTEERING WENT OUT ON MY 2010 CHEVY HHR .THIS HAS HAPPENED A FEW TIMES NOW,THE CHIME WOULD SOUND AND POWER STEERING SHOWED IN THE DASHBOARD AND AFTER RESTARTING THE CAR IT SEEMED OKAY .I SEE THERE IS ALOT OF COMPLAINTS ON THIS SAFETY ISSUE AND THIS NEEDS TO BE ADDRESS BEFORE SOMEONE IS KILLED BECAUSE IT IS VERY HARD TO COMPLETE A TURN WITH NO POWER STEERING AND YOU JUST DON'T EXPECT THAT TO HAPPEN WHICH IS MORE SCARIER. *TR
I'VE BEEN HAVING THE SAME PROBLEM AS THE 29 OTHER NOTED COMPLAINTS ON THIS SITE, HAVE HAD. POWER STEERING WORKS FINE ONE MINUTE THEN WARNING CHIME SOUNDS, POWER STEERING MSG. APPEARS AT THE SAME TIME STEERING GOES OUT. I HAVE TO RESET IT BY TURNING OFF AND ON THE IGNITION SWITCH. SOME TIMES IT HAPPENS AT VARIOUS TIMES IN A DAY, TO NOTHING FOR A FEW MONTHS. I WAS KINDA HOPING THE PROBLEM FIXED ITSELF, BUT HAH, WISHFUL THINKING ON MY PART, CAUSE IT'S DOING IT AGAIN. HOW MANY MORE COMPLAINTS HAS TO HAPPEN BEFORE THIS PROBLEM IS RECALLED?? I REALLY LIKE THE CAR OTHERWISE. *TR
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED THAT THE AIR BAG LIGHT HAD ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. .....UPDATED 01/14/13 *BF UPDATED 01/17/2013 *JS
WHILE DRIVING ON THE INTERSTATE AT APP. 70-75 MILES PER HOUR IN MODERATE TO HEAVY TRAFFIC THE POWER STEERING TURNED OFF. I WAS ABLE TO PULL OFF ONTO THE SHOULDER AND PARK. I SHUT DOWN THE ENGINE TO CHECK UNDER THE HOOD AND UNDER THE CAR BUT COULD FIND NOTHING OBVIOUS. WHEN I RESTARTED THE CAR TO DRIVE TO THE NEXT OFF-RAMP THE POWER STEERING WAS BACK. THE PROBLEM REPEATED 3 MORE TIMES THAT TRIP. SHUTTING OFF THE CAR AND RESTARTING ALWAYS CORRECTS THE PROBLEM. SINCE THAN WE HAVE HAD THE SAME PROBLEM OCCUR INTERMITTENTLY. NO PATTERN AS TO WHEN PROBLEM OCCURS. *TR
YESTERDAY MORNING COMING HOME FROM CHURCH OUR 2010 HHR POWER STEERING WENT OUT. WE WERE IN THE MIDDLE OF A TURN AND THANK GOD NO ONE WAS COMING IN THE OTHER LANE. IN THE MIDST OF THE TURN THE WARNING BELL SOUNDED AND THE DISPLAY SHOWED "POOR STEERING", NO OTHER WARNINGS BEFOREHAND. AND ALL POWER STEERING WAS GONE. IT WILL COMEBACK FOR A FEW SECONDS IF YOU TURN THE CAR OFF, BUT GOES RIGHT BACK OUT EVERYTIME. I LOOKED ON THE INTERNET TO FIND I AM NOT ALONE, 1000?S OF PEOPLE HAVE COMPLAINED AND HAD THIS SAME EXACT EXPERIENCE. WHY HAS THIS NOT BEEN RECALLED, DOES SOMEONE HAVE TO DIE FIRST? MY WHOLE FAMILY COULD HAVE BEEN INJURED (ME, MY HUSBAND, OUR 17 YEAR OLD SON, AND 2 GRANDBABIES!) WE TOOK THE CAR IN TODAY (10-29-12) TO BE LOOKED AT (THAT COST $85.00) AND THEY SAID THE POWER STEERING MOTOR HAS TO BE REPLACED AND THAT WILL BE ANOTHER $250.00! *TR
I WAS DRIVING DOWN THE ROAD, THE POWER STEERING WARNING CAME ON, AND THE POWER STEERING WENT OUT. THIS HAS HAPPENED MULTIPLE TIMES A DAY FOR THE LAST FOUR DAYS. *TR
WHILE DRIVING AT APPROX 40 MPH THE POWER STEERING WENT OUT ON THE CAR MAKING IT VERY HARD TO TURN. THE WARNING ALARM SOUNDED AND THE WORD "POWER STEERING" LIT UP ON THE DASH PANEL. I PULLED THE CAR OVER TO THE SHOULDER AND SHUT IT OFF. THE STEERING WORKED PROPERLY UPON RESTART. THIS HAS HAPPENED 4 TIMES NOW. *TR
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE PARKED SHE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION BECAUSE IT WAS STUCK IN THE ON POSITION. THE CONTACT MENTIONED THAT IN ORDER TO TEMPORARILY REMEDY THE FAILURE SHE HAD TO REMOVE THE FUEL FUSE AND DISCONNECT THE BATTERY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE.THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 54,000.
SAME ISSUES AS OTHERS. KEY WILL NOT TURN TO OFF POSITION, WILL NOT RELEASE FROM IGNITION. ISSUE IS NOTED ALL OVER THE INTERNET. THEY HAVE ACKNOWLEDGED AND ISSUED A SERVICE BULLETIN FOR 2009 MODEL YEAR, BUT NOT FOR ANY OTHER MODEL YEARS. WHY NOT FOR OTHER YEARS WHEN OBVIOUSLY IT IS THE SAME ISSUE WITH THE SAME PART, OVER SEVERAL OF THEIR MODELS? *TR
AIR BAG CONNECTOR WENT BAD WHEN THE CAR WAS 2 YRS OLD. SOME UNKNOWN ELECTRICAL PROBLEM HAS CAUSED A 5 YR BATTERY TO BE DEAD AFTER 2 YRS OF NORMAL USAGE. DEALER SAYS AIR BAG CONNECTOR IS NOT COVERED UNDER WARRANTY AND THAT THE BATTERY IS DEAD. *TR
BECOMES HARD TO STEER. ?FUSE---2ND TIME THIS HAPPENED. *TR
MY POWER STEERING JUST CUTS OUT FOR NO REASON,,ANY TIME IT WANTS TO,,FIRST THE CHIME GOES OFF AND THAN THE DASH READS ( POWER STEERING ) AS THE STEERING GET HARD AS A ROCK TO TURN ,,,IF THE VEHICLE IS SHUT OFF AND RESTARTED THE POWER COMES BACK,,,SOMETIMES FOR DAYS SOMETIMES FOR MINUTES AFTER 2 TRIPS TO THE DEALER TO HAVE THIS FIXED...OF COURSE THE PROBLEM WILL NOT HAPPEN,,,WITH MY LUCK IT ONLY HAPPENS AT NIGHT WHEN THE DEALER IS CLOSED,,AND I AM NOT ABOUT TO LEAVE IT OUTSIDE RUNNING ALL NIGHT. THIS VERY UNSAFE BECAUSE YOU HAVE NO IDEA WHEN ITS ABOUT TO GO POWERLESS ,,,ON THE HIGHWAY ,,WHILE MAKING A TURN IN TRAFFIC,,,THERE IS NO REASON IN ANYONE MIND THAT THIS SHOULD BE A RECALL WITH ALL THE COMPLAINTS I HAVE READ ON THIS SITE OR IS IT THAT SOMEONE HAS TO DIE FIRST BEFORE ANYONE GETS UP AND DOES SOMETHING ABOUT THIS. *TR
AFTER STARTING THE VEHICLE ONE MORNING LAST YEAR THE AIRBAG LIGHT COME ON AFTER GOING TO THE DEALER HE SAYS THE HARNESS UNDER THE SEAT WAS LOOSE AND UNPLUGGED IT AND REPLUGED IT AND ALSO CLEARED THE COMPUTER,,, WELL AFTER 6 MONTHS LATER THE LIGHT IS ON AGAIN,,,THIS TIME IT COST ME $218 FOR A NEW HARNESS = $18 FOR THE HARNESS AND $200 FOR LABOR $200 FOR LABOR ??? OR I WOULDN'T GET MY INSPECTION STICKER FOR MY CAR AFTER LOADS OF COMPLAINTS I HAVE READ ON THE HHR NETWORK AND THE FACT THAT THE AIRBAG WILL NOT WORK WHEN THIS LIGHT IS ON,,,WHY IS THERE NOT A RECALL ON THESE BAD HARNESSES. *TR
I WAS COMING HOME AND HEARD A CHIME, THEN THE POWER STEERING LIGHT CAME ON AND I LOST CONTROL OF THE STEERING. COULD NOT TURN THE WHEEL, I TURNED OFF THE CAR AND RESTARTED IT, WORKED FOR A FEW MINUTES, LONG ENOUGH SO I COULD PARK IT. I HAD THE CAR TOWED TO THE DEALERSHIP THE NEXT DAY, THEY RAN DIAGNOSTICS AND REPAIRED IT UNDER WARRANTY. I WAS THANKFUL FOR THAT, BUT I AM CONCERNED ABOUT OTHER CAR OWNERS THAT DO NOT KNOW ABOUT THE PROBLEM AND MAY BE DRIVING ON THE FREEWAY AT A MUCH FASTER SPEED WHEN THE POWER STEERING SHUTS DOWN. THERE SHOULD BE A TOTAL RECALL ON THIS DEFECT! *TR
THE POWER STEERING WENT OUT ON THE CAR AT HIGH OR LOW SPEEDS. YOU CAN TURN THE CAR OFF AND RESTART IT AND THE STEERING COMES BACK, BUT 15 SECONDS LATER IT GOES OUT. CANADA HAS A RECALL ON THE SAME ISSUE WHY DO NOT WE. ALSO THE SAME PART IS IN THE CHEVY COBALT AND THAT IS RECALLED. *TR
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT WAS ABLE TO STOP THE VEHICLE IN A PARKING AREA. AFTER INSPECTING THE VEHICLE AND RESTARTING THE ENGINE THE STEERING FUNCTIONED NORMALLY. THE FAILURE PERSISTED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 27,500.
I WAS DRIVING HOME ON A SECONDARY ROAD IN THE FOOT HILLS OF NORTH CAROLINA WHILE IT WAS RAINING LAST NIGHT WHEN I WAS GOING IN A CURVE AND SUDDENLY THE POWER STEERING CUT OUT AND I COULDN'T TURN THE VEHICLE PROPERLY. I WAS TRAVELING APPROX. 35 MPH GOING INTO THE CURVE AT THE TIME OF THE PROBLEM, DUE TO THE SUDDEN PROBLEM, I HAD CROSSED THE CENTER LINE OF THE ROAD DUE TO THE LOSS OF PROPER STEERING AND THE WET ROADS, EVEN THOUGH I APPLIED THE BRAKES AND TRIED TO TURN. I HEARD A CHIME AND SAW THE TROUBLE INDICATOR SHOWING A PROBLEM WITH THE POWER STEERING. I FORTUNATELY DIDN'T HAVE ANY ON COMING TRAFFIC OR ANYONE BEHIND ME AT THE TIME OR THERE COULD HAVE BEEN A SERIOUS INJURY ACCIDENT. LIVING IN THE FOOT HILLS OF NC WITH MANY CURVES AND HILLS THIS IS A DEFINITE SAFETY ISSUE THAT NEEDS TO BE CORRECTED WITH THE POWER STEERING AND HHR VEHICLES. I WAS ONLY A MILE FROM HOME SO I DROVE THERE AND CHECKED TO SEE WHAT WAS HAPPENING. WHEN I RESTARTED THE VEHICLE, THE POWER STEERING APPEARS TO HAVE CORRECTED ITSELF. CHECKING ON LINE FOR POSSIBLE REASONS FOR THE PROBLEM, I AM MADE AWARE THAT THE HHR'S AND OTHER VEHICLES THAT USE THE ELECTRIC POWER STEERING HAVE HAD SIMILAR ISSUES (EVEN RECALLS) FOR A WHILE NOW. I FIND IT UNACCEPTABLE NOT TO INCLUDE THE HHR VEHICLE SINCE THIS IS A KNOWN ISSUE WITH THIS MODEL VEHICLE. AS AN INDIVIDUAL WHO WORKS IN THE SAFETY & HEALTH FIELD, I STRIVE TO KEEP INCIDENTS FROM OCCURRING THAT COULD LEAD TO FATALITIES, INJURIES AND OR PROPERTY DAMAGE AND FEEL THAT
I WENT TO A MEETING AND WHEN I PARKED AND TRIED TO TURN THE CAR OFF, IT WOULDN'T LET ME TURN IT OFF. I AM A FEMALE AND DIDN'T KNOW WHAT TO DO , SO I HAD TO CALL MY HUSBAND AND HE CAME AND HAD TO DISCONNECT THE BATTERY SO IT WOULD SHUT OFF. THEN WE HAD TO CALL A WRECKER SERVICE AND HAVE IT TOWED TO A DEALERSHIP TO HAVE IT REPAIRED. *TR
I WAS DRIVING MY CAR TO THE DOLLAR STORE AND WAS STOPPED AT THE RED "LEFT TURN" ARROW, AND ALL OF A SUDDEN, THE "POWER STEERING" SIGN FLASHED ON MY DASHBOARD AND MY CAR MADE A "DING DING" NOISE. WHEN THE LIGHT TURNED GREEN, I TURNED LEFT AND IT WAS EXTREMELY HARD FOR ME TO TURN THE WHEEL. IT HAS BEEN HAPPENING SINCE. I WILL TURN THE CAR OFF, AND WHEN I TURN THE CAR BACK ON, IT DRIVES FINE FOR THE FIRST FEW MINUTES, AND THEN THE "POWER STEERING" SIGN CAME BACK ON. THE "POWER STEERING" SIGN HAS ALSO APPEARED WHEN I WAS MAKING A RIGHT TURN WHICH CAUSED THE WHEEL TO LOCK UP IN THE MIDDLE OF A TURN. THE CAR JERKED AND I ALMOST CRASHED INTO A BLACK SEDAN. I HAVE A SMALL CHILD WHO SITS IN THE BACK SEAT. I DON'T HAVE MUCH MONEY, SO I CAN NOT AFFORD TO PAY THE DEALERSHIP TO GET THIS ISSUE FIXED. I TOOK IT TO A CHEAP REPAIR SHOP, AND THEY COULD NOT FIND THE ISSUE. I HAVE BEEN LOOKING ONLINE TO FIND WHAT WAYS I CAN FIX THIS WITHOUT IT COSTING ME A LOT OF MONEY. HAVE NOT BEEN ABLE TO FIND A SOLUTION, SO I AM CURRENTLY DRIVING WITH NO "POWER STEERING" WHICH CAN BE VERY DANGEROUS. IN ADDITION TO MY POWER STEERING GOING OUT, A COUPLE MONTHS AGO, I WENT OUT TO MY CAR TO GET IN MY CAR, AND PUT MY KEY IN THE IGNITION AND TURNED THE CAR ON. MADE IT TO THE STORE, AND WHEN I WAS GETTING READY TO GET OUT OF THE CAR, THE KEY WOULD NOT COME OUT OF THE IGNITION. I COULD NOT TURN IT, OR ANYTHING. THE CAR WOULD NOT TURN OFF. I HAD TO HAVE AAA DISCONNECT MY BATTERY SO THAT MY CAR DIDN'T HAVE TO STAY RUN
MY 2010 HHR : THE DRIVERS SIDE INTERIOR DOOR HANDLE SNAPPED OFF AND HAVE TO PUT DOWN THE WINDOW TO EXIT THE CAR. WHEN THIS HAPPENED THERE WAS NO EXCESSIVE PRESSURE USED TO OPEN THE DOOR. DISSATISFIED THAT IT IS COMPOSED OF A SOFT PLASTIC MATERIAL. THE COST TO REPLACE THE HANDLE REQUIRES AN NEW DOOR PANEL AND 2+ HOURS OF LABOR FOR A TOTAL OF OVER $500.00. *TR
DRIVING STRAIGHT AT 55 MPH. THE POWER STEERING FAILED WITHOUT WARNING, ABOUT 10 SECONDS INTO FAILURE THE WARNING INDICATOR CAME ON. DEALER CHECKED AND ADVISED THE CODE INDICATED THE PS MOTOR OVERHEATED. HAD THIS HAPPENED IN A TURN OR IN A PANIC SITUATION THE RESULTS COULD HAVE BEEN DEADLY. *TR
WHILE DRIVING HOME THE OTHER NIGHT, THE POWER STEERING WARNING CAME ON AND I ALMOST VEERED OFF THE ROAD INTO A DITCH. THIS HAS BEEN HAPPENING NUMEROUS TIMES SINCE THEN. I HAVE HEARD THAT GM HAS RECALLED THE SAME EPS IN THE PONTIAC G6, WHY NOT FOR THE HHR. I HAVE AN APPOINTMENT WITH MY DEALER TO LOOK INTO THIS PROBLEM, AS IT IS DANGEROUS ON THE ROADS AROUND ME (WINDING AND DEEP DITCHES). *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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