Page 8 of 11 · complaints 351–400 of 516

2010 Chevrolet HHR complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Steering
Filed Oct 30, 201370,100 milesOR

WHILE STOPPED AT STOP LIGHT, THREE CHIMES AND POWER STEERING MESSAGE ON WHEEL. POWER STEERING FAILED. COULD STILL OPERATE THE CAR BUT HARD TO TURN. AFTER TURNING OFF ENGINE AND TURNING ON AGAIN, POWER STEERING WAS RE-ENABLED. HAVE NOT YET DRIVEN THE CAR SINCE THE FAILURE SO I DON'T KNOW IF IT IS ONE TIME OR RECURRING. HOWEVER, THIS EXACT ISSUE IS LISTED MANY TIMES ON THIS SITE. WHY IS NOTHING BEING DONE? *TR

Steering
Filed Oct 18, 201362,000 milesCA

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE POWER STEERING MOTOR WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

Steering
Filed Oct 17, 201371,000 milesHI

WHILE DRIVING THE VEHICLE WILL LOSE POWER STEERING. DASH INDICATOR SAYS "POWER STEERING". I TURN THE CAR OFF AND TURN BACK ON AND IT FIXES THE ISSUE EVERYTIME. *TR

Steering
Filed Oct 2, 201357,213 milesFL

10/1/13 AS I LEFT WORK, HEADING HOME, THE CAR DROVE FINE FOR APPROX. THE FIRST FIVE MINUTES. OUT OF NOWHERE, THE STEERING BECAME TIGHT, AS IF IT LOCKED UP. I COULD NOT TURN THE WHEEL LEFT OR RIGHT, THE CAR ALMOST INSTANTLY PRODUCED MORE HEAT, I FELT THE HEAT AROUND MY FEET AND IT CAME THROUGH THE VENTS. I LOOKED AT THE DIC PANEL AND POWER STEERING WAS FLASHING. THERE WAS A SMELL AS IF THE CAR WAS BURNING. WITH FORCE, I WAS ABLE TO MANEUVER THE CAR TO A PARKING LOT TO SIT. AFTER READING THROUGH THE USER MANUAL, I FOLLOWED THE SUGGESTIONS FROM THE MANUAL, TURNED THE WHEEL LEFT AND RIGHT HOPING IT WOULD LOOSEN AND LETTING THE CAR SIT IDLE. AFTER ABOUT TWO HOURS OF SITTING, MY BROTHER DROVE THE CAR HOME WITH NO PROBLEM. 10/2/13 I TOOK THE CAR, EARLY MORNING, TO BE INSPECTED BY A LOCAL REPAIR COMPANY. AFTER RUNNING DIAGNOSTICS ON THE CAR, I WAS TOLD THAT ONCE DIAGNOSTICS BEGAN IMMEDIATELY POWER STEERING CONTROL CIRCUIT WAS DIAGNOSED AS AN ISSUE, THE ONLY ISSUE FROM THE DIAGNOSTIC REPORT, THAT HAD MALFUNCTIONED. I WAS ALSO INFORMED THAT COULD BE THE REASON WHY ONE MINUTE POWER STEERING MALFUNCTIONED AND HOURS LATER IT WORKED FINE. I WAS ALSO TOLD THAT NORMALLY SOMETHING LIKE THIS IS RECALLED BY THE AUTOMAKER. *TR

Steering
Filed Oct 1, 201356,500 milesGA

POWER STEERING INTERMITTENTLY GOES OUT. THE CAR DINGS 3 TIMES, THE CONSOLE FLASHES "POWER STEERING" AND THE CAR BECOMES VERY HEAVY AND HARD TO TURN. TURNING THE CAR OFF AND BACK ON RESOLVES THE ISSUE IN THE SHORT TERM, BUT IT CONTINUES TO HAPPEN AT RANDOM. *TR

Steering
Filed Sep 30, 201340,000 milesMI

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE POWER STEERING SYSTEM MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO SEIZE. THE CONTACT STATED THAT AFTER SHUTTING THE VEHICLE OFF, THE VEHICLE WAS RESTARTED AND RESUMED WITHOUT FAILURE. THE CONTACT DID NOT TAKE THE VEHICLE TO A MECHANIC OR A DEALER. THE FAILURE MILEAGE WAS 40,000. UPDATED 2/11/14*CN

Steering
Filed Sep 30, 201333,500 milesRI

2010 HHR WITH 35,000 MILES, STEERING MESSAGE CAME ON AND CAR WOULDN'T STEER. STOPPED CAR AND STEERING CAME BACK ON FOR A WHILE THEN WENT OUT AGAIN. DID THIS SEVERAL TIMES OVER WEEKEND MAKING STEERING ALMOST IMPOSSIBLE. TOOK CAR TO DEALER, THEY REPLACED THE MOTOR STATING IT WAS OVERHEATING, PER COMPUTER. COST ME 271.00, I AM RETIRED AND IT HAS PUT ME IN A FINANCIAL SQUEEZE. REASON I BOUGHT A NEW CAR TO AVOID HAVING PROBLEMS LIKE THIS, STILL MAKING CAR PAYMENTS. DEFINITELY BELIEVE THIS IS A MAJOR DEFECT ON THIS CAR. *TR

Electrical System
Filed Sep 26, 201332,000 milesPA

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THE ENGINE WOULD NOT SHUT OFF AND THE KEY COULD NOT BE RELEASED FROM THE IGNITION SWITCH. THE BATTERY HAD TO BE REMOVED IN ORDER TO SHUT THE ENGINE OFF. THE DEALER ADVISED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 32,000.

Steering
Filed Sep 21, 201345,000 milesMA

FOR NO REASON THE POWER STEERING JUST STOPPED WORKING ,,MAKING THE VEHICLE IMPOSSIBLE TO STEER,,AFTER YOU SHUT THE VEHICLE OFF AND RESTART IT,, THE POWER STEERING CAME BACK ON ONLY TO STOP AGAIN WHEN IT FELT LIKE IT ,,AT SLOW SPEEDS AS WELL AS HIGH,,IF IT WERE SNOWING OR ON SLIPPERY ROADS THIS COULD OF BEEN A MAJOR FATALITY,,,VERY UNSAFE IF CHILDREN ARE IN THE VEHICLE

Air Bags
Filed Sep 21, 201338,000 milesMA

FOR NO REASON THE CHIME STARTED TO CHIME AND THE AIRBAG LITE COME ON,,,THE CAUSE OF THIS LITE COMING ON WAS A HARNESS UNDER THE PASSENGER SEAT NOT MAKING A CONNECTION ,,,BUT INTILL I FOUND OUT WHAT IT WAS I DROVE IN FEAR THAT THE AIRBAG WAS GOING TO DEPLOY FOR NO REASON AND CAUSE ME TO HAVE AN ACCIDENT,, IAM NOT THE ONLY ONE THIS HAPPENED TO ,,,I FOUND OUT ON THE HHR NETWORK ITS A COMMON DEFECT WITH CHEVY HHRS

Wheels
Filed Sep 11, 201354,748 milesOH

ALL SPOKES ON TIRE RIM BROKE WHILE VEHICLE WAS BEING DRIVEN. I HAVE PICTURES IF YOU WOULD LIKE TO SEE, AND ALSO THE TIRE RIM. *TR

Structure › Body
Filed Sep 10, 201347,500 milesCA

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT AS HE EXITED THE VEHICLE, THE INTERIOR DOOR HANDLE BECAME DETACHED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE ENTIRE DOOR PANEL WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 47,500.

Electronic Stability Control (esc)
Filed Sep 6, 201368,000 milesFL

THE ELECTRICAL POWER SYSTEM IN MY 2010 CHEVY HHR COMPLETELY FAILED 3 DAYS AGO WHILE DRIVING DOWN THE ROAD. WE WERE UNABLE TO STEER THIS VEHICLE AND IT ALMOST CAUSED A BAD TRAFFIC ACCIDENT. THE POWER SYSTEM FAILED AT 68,000 MILES. IT IS APPARENT THAT NUMEROUS HHR OWNERS HAS EXPERIENCED THIS PROBLEM BUT GM HAS TAKEN NO ACTION TO RECALL THIS PART ON THIS VEHICLE. RESEARCHING THE ELECTRONIC POWER SYSTEM PART NUMBER 19257875 I DISCOVERED THAT GM HAS OTHER VEHICLES THAT HAVE A RECALL APPLICABLE TO THE HHR THAT MATCH THE PART NUMBER IN QUESTION. BUICK, CADILLAC, PONTIAC, COBALT HAVE RECALLS ON THIS SAME PART NUMBER WHICH COVER A LIFE TIME WARRANTY. THIS IS A VERY SERIOUS PROBLEM WITH THE HHR AND THE ELECTRONIC POWER SYSTEM AND GM SHOULD HAVE INITIATED A RECALL ON THE ELECTRONIC POWER SYSTEM AGES AGO. WHAT ARE THEY WAITING FOR. SOMEONE TO BE SERIOUSLY INJURED OR KILLED.

Steering
Filed Aug 29, 201365,000 milesMI

DURING NORMAL DRIVING CONDITIONS, THE POWER STEERING WILL FAIL MAKING STEERING DIFFICULT. THE PROBLEM RESET WITH A KEY CYCLE. THIS INTERMITTENT PROBLEM HAS BECOME MORE FREQUENT DURING THE LAST MONTH.

Electrical System
Filed Aug 29, 201369,000 milesTX

CAR STALLS AT ANY SPEED. SOMETIMES STARTS RIGHT BACK UP AND OTHER TIMES WILL NOT FOR A WHILE. MY CAR DIED AS I WAS GETTING ON THE FREEWAY RAMP IN A CONSTRUCTION ZONE AT 45 MPH AND CLIMBING. SUDDENLY DIED AND I HAD TO STAR IT BACK UP. TRAFFIC WAS HEAVY AND I ALMOST GOT INTO A SERIOUS ACCIDENT. DIED 7 TIMES IN LESS THAN 15 MILES. NO WARNING LIGHTS. OIL GOOD, FUEL GOOD, IT JUST DIES WITHOUT NOTICE.

Latches/Locks/Linkages › Doors › Latch
Filed Aug 23, 201376,000 milesTX

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER'S SIDE INTERIOR DOOR HANDLE FRACTURED AND SEPARATED FROM THE DOOR FRAME AS THE CONTACT OPENED THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THAT THE DOOR HANDLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 76,000. .... UPDATED 10-17-13 *BF

Steering
Filed Aug 23, 201353,400 milesME

ON THE HIGHWAY I HEARD SOME WARNING BEEPS AND MY INFO SCREEN SAID "POWER STEERING". MY STEERING BECAME INCREASINGLY MORE DIFFICULT TO USE ESPECIALLY AFTER I GOT OFF THE HIGHWAY. AFTER TURNING OFF THE CAR AND TURNING THE CAR BACK ON THE STEERING WORKED AGAIN. NOW IT GOES OUT EVERY SO OFTEN. SEEMS TO BE A COMMON PROBLEM ON THE HHR, BUT NO RECALL YET. *TR

Steering
Filed Aug 19, 201357,150 milesAZ

I WAS DRIVING AND THE POWER STEERING LIGHT WENT ON, THE CAR STARTED TO SMELL LIKE IT WAS ON FIRE AND THE POWER STEERING WAS GONE. LOST CONTROL OF THE VEHICLE AND HIT A CURB. NO INJURIES AND NO OTHER DAMAGE TO VEHICLE. COULD HAVE BEEN WORSE IF INEXPERIENCED DRIVER OR ELDERLY PERSON WAS BEHIND THE WHEEL. *TR

Structure › Body
Filed Aug 15, 201334,000 milesPA

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

Electrical System
Filed Aug 14, 201350,000 milesMA

WHEN I PLACE MY CAR INTO PARK "P" ALL THE DOORS UNLOCK. WHEN I PRESS MY REMOTE FOB (KEYLESS ENTRY/ALARM) ONLY THE DRIVER SIDE DOOR UNLOCKS. CBS REPORTED ON A NEW TREND CALLED GAS STATION SLIDERS, THEY ARE TARGETING LADY'S POCKETBOOKS. HTTP://WWW.CBSNEWS.COM/8301-504083_162-57597704-504083/SLIDERS-SLIPPING-INTO-CARS-STEALING-PURSUES-WHILE-WOMEN-PUMP-GAS-SAYS-NY-REPORT/ >> I RECOMMEND GENERAL MOTORS "GM" COME OUT WITH A COMPUTER MEMORY FLASH THAT WOULD ALLOW THE SAME CONTROL OVER MY DOOR LOCKS, WHEN I PUT IT IN PARK "P", AS I GET WHEN I PRESS MY REMOTE ONCE. ONE DOOR OPEN, INSTEAD OF ALL FOUR. *TR

Electrical System
Filed Aug 11, 201347,956 milesMS

I HAVE A 2010 CHEVY HHR AND APPARENTLY AN ELECTRICAL ISSUE. IT STARTED WITH MY INSIDE LIGHTS ON MY DASHBOARD RANDOMLY BLINKING. THEN ONE HEADLAMP WENT OUT, THE NEXT DAY AFTER REPLACING THE HEADLAMP, MY INSIDE MIDDLE DOME LIGHT WENT OUT. TODAY MY WINDOW WOULD NOT ROLL BACK UP. THIS IS ALL WITHIN 3 WEEKS SPAN. GOTTA BE AN ELECTRICAL ISSUE, RIGHT? WHAT IS MY NEXT STEP? NO RECALL? *TR

Structure › Body › Door
Filed Aug 5, 201350,000 milesRI

THE HHR INSIDE DOOR HANDLE BROKE OFF WHILE OPENING DOOR.HAD THIS HAPPENED UNDER OTHER CONDITIONS IT COULD HAVE RESULTED IN A TRAGEDY. LOOKING THIS UP ON THE INTERNET BREAKING INSIDE DOOR HANDLES APPEARS TO BE A COMMON PROBLEM FOR THE HHR .HANDLES ARE MADE OF LIGHT PLASTIC. *TR

Electrical System
Filed Aug 5, 201353,000 milesMO

IGNITION STUCK, CAR WONT SHUT OFF , CAN'T REMOVE KEY. *TR

Structure › Body › Door
Filed Aug 4, 201358,000 milesFL

DOOR HANDLES ARE JUNK. DRIVER SIDE BROKE AT 58K. SWITCHED WITH REAR DRIVER. AT 74K THAT ONE BROKE. 75K PASSENGER SIDE BROKE. HANDLES ARE BRITTLE. I HAVE NEVER ENCOUNTER SUCH A PROBLEM WITH ANY OTHER CAR. IT IS AN "AMERICAN" CAR AND PEOPLE EXPECT A CERTAIN STANDARD SO I AM REALLY DISAPPOINTED. *TR

Electrical System
Filed Jul 30, 201351,800 milesCA

ON JUNE 29, 2013, I PUT MY KEY INTO THE IGNITION, THE KEY WOULDN'T GO ALL THE WAY INTO THE IGNITION. THE RECALLED IGNITION HAD BEEN REPLACED AT GMC BUICK, HILLTOP. WHEN I CALLED GMC BUICK, HILLTOP RICHMOND CA, ON JUNE 29, 2013, AND SPOKE TO [XXX] AT GMC BUICK, HILLTOP RICHMOND CA, SHE STATED IT WAS PROBABLY A DIFFERENT PROBLEM BUT TO BRING THE CAR IN TO GET IT CHECKED OUT. WHEN I ARRIVED AT GMC BUICK, I WAS THEN TOLD IT WOULD BE $ 150.00 UP FRONT TO JUST CHECK OUT THE CAR. I SCHEDULED A SERVICE APPOINTMENT WITH BAY CITY CHEVROLET IN OAKLAND CA ON 7/8/13. IT WAS DETERMINED BY BAY CITY CHEVROLET, " CUST RECALL N120045- IGNITION WAS REMOVED , NO GREASE WAS APPLIED DURING RECALL; BAY CITY APPLIED CORRECT LOCK CYLINDER GREASE. I WAS CHARGED $ 45.00. THIS RECALLED IGNITION THAT WAS REPLACED JUNE 6, 2012, BY HILLTOP BUICK WHOM FAILED TO PUT GREASE IN THE REPLACED IGNITION RESULTING IN POSSIBLE DAMAGE TO THE REPLACED RECALL IGNITION. I WAS ALSO CHARGED $ 45.00. HILLTOP BUICK GMC WAS NEGLIGENT IN NOT PUTTING GREASE IN THE REPLACED IGNITION. THIS RECALLED IGNITION HAD BEEN ON MY CHEVY HHR FROM 6/4/12 TO 7/8/13, WITHOUT GREASE IN THE LOCK CYLINDER OF THIS RECALLED IGNITION. I WANT THE RECALLED IGNITION REPLACED AND REIMBURSED MY $45 BY HILLTOPBUICK OR GMC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Power Train
Filed Jul 28, 201359,343 milesIN

THE POWER STEERING (ELECTRICAL) WARNING LIGHT CAME ON AND MY POWER STEERING FAILED AS I WAS PULLING OUT OF A GAS STATION MAKING A LEFT HAND TURN. I WAS ABLE TO PUT THE CAR IN REVERSE AND BACK INTO THE PARKING LOT. I TURNED THE CAR OFF AND RESTARTED IT. THE SAME WARNING FLASHED AND THE POWER STEERING FAILED AGAIN. MY WIFE, EIGHT-YEAR OLD DAUGHTER, AND I WERE GETTING READY TO GET ONTO THE EXPRESSWAY BEFORE THIS OCCURRED. AFTER DOING RESEARCH, I HAVE UNCOVERED THE FACT THAT GM HAS HAD THIS TYPE OF PROBLEM WITH THE COBALT AND OTHER MODELS (INCLUDING MANY HHR OWNERS) BUT HAVE YET TO RECALL THE HHR FOR THIS PROBLEM EVEN THOUGH THERE ARE MANY ONLINE COMPLAINTS ABOUT THE SAME EXACT PROBLEM OCCURRING AROUND THE 45,000-60,000 MILE MARK. THE FACT THAT GM KNOWS THAT CERTAIN COMPONENTS ARE FAILING AND HAVE NOT YET RECALLED THE VEHICLE IS TROUBLING. IF THIS MALFUNCTION WERE TO HAPPEN AT HIGH SPEED (WITH NO PREVIOUS WARNING LIGHT OF A POTENTIAL PROBLEM UNTIL ACTUAL POWER STEERING FAILURE), OR IN THE MIDDLE OF A TURN IN A BUSY INTERSECTION, THE RESULTS WILL BE CATASTROPHIC. I WOULD LIKE TO HOPE THAT GM WOULD BE MORE PROACTIVE IN PROTECTING THE LIVES OF ITS CUSTOMERS AND FAMILIES. I REALLY HOPE THAT IT WON'T TAKE A TRAGIC "LOSS OF LIFE" EVENT TO GET GM AND THE FEDERAL GOVERNMENT TO TAKE THE APPROPRIATE PRECAUTIONS TO PROTECT AMERICANS WHO DRIVE THIS VEHICLE. *TR

Electrical System
Filed Jul 26, 201367,000 milesWV

WE ARRIVED AT HOME AND WHEN TO TURN THE IGNITION OFF AND IT WOULD NOT TURN OFF. WE HAD TO REMOVE THE FUEL FUSE AND DISCONNECT THE BATTERY IN ORDER FOR IT TO TURN IT OFF. THE KEY IS STILL IN THE IGNITION SWITCH. *TR

Steering
Filed Jul 26, 201358,000 milesMI

I WAS DRIVING ON THE EXPRESSWAY AND MY POWER STEERING WARNING CAME ON AND VEHICLE WAS TIGHTER, AFTER EXITING THE EXPRESSWAY THE VEHICLE BECAME EVEN HARDER TO STEER. I PULLED INTO A HAS STATION CHECKED ALL THE FUSES ALL WE'RE FINE, RESTARTED THE VEHICLE POWER STEERING WORKED AGAIN, AFTER A FEW MILES THE POWER STEERING LIGHT CAME BACK ON AND WAS DIFFICULT TO TURN. THIS IS VERY DANGEROUS I HAD 3 SMALL CHILDREN IN MY VEHICLE AND COULD HAVE BEEN A VERY BAD SITUATION. *TR

Steering
Filed Jul 23, 201383,290 milesCO

POWER STEERING LIGHT COMES ON WHILE IM DRIVING. IM UNABLE TO TURN MY WHEEL W/O USING ALOT OF FORCE. *TR

Steering
Filed Jul 17, 201369,000 milesVT

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE STEERING WHEEL FAILED AND TIGHTENED WITH THE ILLUMINATION OF THE POWER STEERING WARNING LIGHT. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000. *TR

SteeringCrash
Filed Jul 13, 201350,000 milesIL

THE POWER STEERING ON MY 2010 CHEVY HHR FAILED AS I WAS DRIVING CAUSING ME TO HIT ANOTHER DRIVER. CHEVY HAS PROBLEMS WITH THE COBALT AND THE HHR HAS MANY SIMILARITIES TO THE COBALT. I THINK A RECALL IS NEEDED BEFORE SOMEONE DIES. IF YOU LOOK ONLINE MANY HHR OWNERS ARE HAVING ISSUES! PLEASE HELP US THE INNOCENT CONSUMER. *TR

Steering
Filed Jul 10, 201367,000 milesAR

IN THE LAST WEEK THE POWER STEERING HAS WENT OUT 5+ TIMES WHILE DRIVING IT ON CITY STREETS. I WILL BE DRIVING AROUND 40 MPH THEN I WILL HERE A DINGING SOUND THEN LOOK AT THE DASH AND IT SAYS POWER STEERING. AFTER IT SAYS POWER STEERING THERE WILL BE A COMPLETE LOSS IN POWER STEERING ASSIST FROM THE ELECTRONIC POWER STEERING. THIS IS A BIG SAFETY HAZARD BECAUSE IT COULD EASILY CAUSE A WRECK IF DRIVING AROUND A CURVE WHEN IT GOES OUT. *TR

Steering
Filed Jul 8, 201335,050 milesCT

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE CONTACT LOST POWER STEERING ASSIST. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,050. UPDATED 8/21/13 *CN THE DEALER REPLACED THE POWER STEERING MOTOR. UPDATED 09/05/13

Steering
Filed Jul 7, 201373,000 milesMI

I WAS DRIVING DOWN THE ROAD AT 60 MILES AN HOUR WHEN I HEARD A DING DING I LOOK AT MY MESSAGE BOARD AND IT SAID POWER STEERING. I HAD A HARD TIME STEERING AND MAKING TURNS. I SHUT MY CAR OFF AND THE MESSAGE WENT A WAY AND I COULD STEER AGAIN. ABOUT 5 MILES DOWN THE ROAD I HEARD A DING DING AND IT WAS MY POWER STEERING LIGHT AGAIN I HAD A HARD TIME STEERING. LUCKILY I MAD IT HOME. I ONLY HAVE 73,000 AND NO POWER STEERING. *TR

Steering
Filed Jul 2, 201351,000 milesMI

WHILE DRIVING THE POWER STEERING WARNING LIGHT DINGED AND I HAD BEEN MAKING A TURN WHICH ALMOST CAUSED A ACCIDENT NOT KNOWING WHY IT WENT OUT. I CAN DRIVE THE CAR FOR 1 OR 2 MILES AND IT KEEPS GOING OUT AND I HAVE TO RESTART THE CAR FOR IT TO BE WORKING AGAIN BUT IM TOLD IT SOME TYPE OF MODULE THAT CONTROLS IT AND ITS NOT COVERED BY ANY WARRANTY. I THINK CHEVY NEEDS TO CORRECT THIS ISSUE BEFORE SOMEONE IS KILLED FOR A STEERING ISSUE . I SEE I AM NOT THE ONLY ONE WITH THIS ISSUE THERE HAVE BEEN OTHERS. *TR

Steering
Filed Jul 1, 201329,876 milesNY

ENTERING A ROUNDABOUT AT ONLY 27MPH AND POWER STEERING QUIT MAKING IT VERY DIFFICULT TO CONTROL MY CAR. ANY OTHER SITUATION AT HIGHER SPEED COULD HAVE BEEN CATASTROPHIC . THERE IS A RECALL FOR THE COBALT MODEL GM BUT NOT THE HHR MODEL. *TR

Visibility › Sun/Moon Roof Assembly
Filed Jun 29, 201343,000 milesDC

SUNROOF WOULD NOT CLOSE. *TR

Steering
Filed Jun 24, 201348,000 milesOK

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. *TR

Air Bags
Filed Jun 17, 201329,000 milesCO

I WAS DRIVING THE VEHICLE AND THE SERVICE AIR BAG LIGHT JUST CAME ON. IT WAS UNDER WARRANTY SO I TOOK IT BACK TO THE DEALER TO LOOK AT THE ISSUE (3 TIMES) AND THE LIGHT WENT OUT AND CAME BACK ON. NOW THE CAR IS OUT OF WARRANTY AND THE LIGHT IS ON STEADY. I TRIED DISCONNECTING THE BATTERY BUT THAT DID NOT CLEAR THE LIGHT. SINCE I HAVE THE HISTORY ESTABLISHED WITH THE DEALERSHIP, I THINK THAT THEY SHOULD FIX THE PROBLEM. *TR

Structure › Body › Door
Filed Jun 15, 2013100,000 milesGA

IN OCCURENCE TO THE FIRST INCIDENT THE PASSENGER INSIDE HANDLE BROKE FIRST, THINKING THAT IT MAY HAVE A WEAR, BUT ON 06/15/2013 THE DRIVER INSIDE HANDLE WAS OPENED AT A NORMAL AND IT BROKE. NOW THE FRONT DOORS OF MY CAR DOES NOT HAVE HANDLES. THE DROP BOX ARE NOT ALLOWING ME TO BE MORE ACCURATE ON THE MAKE, MODEL AND YEAR OF MY VEHICLE AND ALSO CANNOT PUT THE APPROPRIATE DEFECTIVE PARTS. *TR

Steering
Filed Jun 7, 201352,000 milesCA

BOUGHT USED 2010 CHEVY HHR IN EARLY FEBRUARY 2013 FROM A DEALER. SHORTLY AFTER THE 30 DAY WARRANTY IS OVER, MESSAGE LIGHTS UP ON THE DASH WHILE DRIVING "POWER STEERING" THEN THE POWER STEERING TURNS OFF. I ALMOST CRASHED AS I WAS TURNING THE FIRST TIME I EXPERIENCED THIS! THE POWER STEERING IS RESTORED WHEN YOU RESTART THE CAR. THIS HAPPENS SPORADICALLY ALL THE TIME, AT ANY SPEED AND SOMETIMES SEVERAL TIMES IN JUST A 10 MINUTE DRIVE. THE CAR IS HARD TO STEER WHEN THE POWER STEERING GOES OFF AND IS SERIOUSLY DANGEROUS! *TR

Steering
Filed Jun 7, 201337,304 milesNJ

WHILE DRIVING ON THE HIGHWAY MY POWER STEERING STOPPED WORKING I HEARD A 3 BEEP WARNING LOOKED DOWN AT THE DASH AND ON THE DISPLAY "POWER STEERING" WAS DISPLAYED. I CALLED THE DEALER AND I WAS TOLD THAT MY CAR WAS 304 MILES OVER MY WARRANTY AND THAT THIS WAS NOT RECALLED. I WENT HOME AND STARTED TO DO RESEARCH AND TO MY SURPRISE I WASN'T THE ONLY ONE WITH THIS ISSUE, THERE ARE THOUSANDS OF THEM ONLINE WITH THE SAME ISSUE. THIS IS VERY SCARY FOR ME BECAUSE I HAVE A 4 YEAR OLD AND A 1 1/2 YEAR OLD. I DON'T WANT THIS TO BE A REASON FOR ME TO HAVE AN ACCIDENT. CHEVY ISN'T HELPING ME IN ANYWAY, I NEED HELP. THANK YOU FOR YOUR TIME. *TR

Structure › Body › Door
Filed May 26, 201339,865 milesTN

WAS AT DOLLAR STORE AND TRIED TO OPEN THE DOOR AS NORMAL AND THE DOOR HANDLE BROKE OFF THE ONLY WAY I COULD GET OUT WAS TO ROLL DOWN THE WINDOW AND OPEN IT FROM THE OUTSIDE THIS HAS TO BE SOME KIND OF DEFECT I'VE NEVER OWNED A CAR WHERE THIS HAS HAPPENED FROM THE WHAT I HAVE SEEN ON THE INTERNET THIS SEEMS LIKE A VERY COMMON THING WITH THE HHR DESIGN. *TR

Steering
Filed May 18, 201352,750 milesTX

DRIVING DOWN INTERSTATE AT 65MPH WHEN THE ELECTRONIC POWER STEERING FAILED WITHOUT WARNING. COULD BARELY GET MANEUVER CAR OFF ROAD ONTO EXIT. SHUT CAR DOWN TO CHECK OUT, RESTARTED CAR, EVERYTHING WORKED FINE AND POWER STEERING WAS FUNCTIONING. TURNED BACK AROUND TO GO HOME AND PARK CAR, POWER STEERING WENT OUT AGAIN - THIS TIME AS I WAS TURNING OFF MAIN ROAD, INTO MY SUBDIVISION. ALMOST HAD CAR IN THE DITCH AS WHEEL JERKED BACK AND POWER STEERING WENT OUT AGAIN. GOT CAR TO DRIVEWAY AND SHUT DOWN. RESTARTED CAR AND EVERYTHING CAME BACK ONLINE AGAIN. DROVE CAR DOWN SUBDIVISION STREET TO TEST THE PROBLEM. COULD NOT GO MORE THAN 5-10 SECONDS BEFORE POWER STEERING SHUT OFF. VERY DANGEROUS. I AM A 6'2", 225 LB GUY AND I STRUGGLED TO GET CAR OFF THE ROAD. WHEN STEERING, THE CAR IS NOT LIKE AN OLDER CAR WITHOUT POWER STEERING, IT TURNS LIKE YOU HAVE TO FIGHT THE WHEEL. IF SOMEONE IS NOT AWARE OF THE PROBLEM AND IT GOES OUT FOR THE FIRST TIME IN MID-TURN, THIS COULD DEFINITELY CAUSE AN ACCIDENT OR KILL SOMEONE. *TR

Service Brakes
Filed May 14, 201362,000 milesTX

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE ANTI-SKID TRACTION CONTROL SYSTEM ENGAGED WITHOUT WARNING. THE CONTACT WAS BARELY ABLE TO MAINTAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 62,000. *TR

Electrical System
Filed May 4, 201363,000 milesGA

I WAS AT THE SHOPPING CENTER AND WENT TO CUT THE CAR OFF AND THE VEHICLE WOULDN'T CUT OFF. THE KEY WOULD NOT COME OUT OF THE IGNITION. THE KEY WOULD ONLY TURN FORWARD, BUT NOT BACKWARD TO THE CUT OFF POSITION. I TOOK IT TO A LOCAL MECHANIC BECAUSE IT WAS ABOUT 8 PM, THE DEALERSHIP WAS CLOSED. THEY SAID THEY COULDN'T DO ANY, I NEEDED TO TAKE IT TO THE DEALER. THEY HAD SEEN THIS HAPPENED BEFORE WITH THIS VEHICLE. *TR

Seat Belts
Filed May 2, 201350,000 milesTX

MY SEAT BELT CONTINUED TO GET STUCK ON THE DRIVERS SIDE OF MY HHR. (WHAT IF I WERE TO HAVE HAD A WRECK AND COULDN'T GET OUT?) TOOK VEHICLE INTO A DEALERSHIP MONDAY 4/29/2013 EVENING AROUND 5 TO HAVE THEM LOOK AT IT TO SEE IF THERE WAS ANYTHING STUCK ETC. WITH THE BUCKLE ITSELF. SERVICE WRITER LOOKED AT IT AND MANAGED TO GET IT STUCK AND FROM THEN I COULD NOT GET THE BUCKLE UNBUCKLED SO THEREFORE I HAVE HAD TO DRIVE AROUND SITTING ON MY SEAT BELT. THE SERVICE WRITER DETERMINED THAT IT WAS THE MECHANISM IN THE BUCKLE ITSELF CAUSING THE SEAT BELT TO GET STUCK. SINCE MY WARRANTY IS UP BECAUSE I AM OVER 14,000 MILES I AM HAVING TO FOOT THE BILL FOR THIS ITEM. THE CAR IS ONLY 3 YEARS OLD HAS NEVER HAD A WRECK NOR HAVE I SPILLED ANYTHING OR DONE DAMAGE TO THIS BUCKLE. I FEEL THAT THIS IS A SAFETY ISSUE THAT NEEDS TO BE LOOKED AT AND PAID FOR BY CHEVY. CARS FROM THE 60'S AND 70'S STILL HAVE THEIR ORIGINAL BUCKLES SO THEREFORE WHY AM I HAVING TO REPLACE ONE THAT IS 3 YEARS OLD?! I ALSO CALLED AROUND TO WRECKING YARDS TO POSSIBLY LOCATE THE PART AND COME TO FIND OUT I AM NOT THE ONLY ONE HAVING THIS ISSUE BECAUSE THE GUY AT THE SHOP KNEW EXACTLY THE PART I WAS LOOKING FOR AND WHICH SIDE I WAS LOOKING FOR AS SOON AS I SAID HHR. *TR

Structure › Body › Door
Filed Apr 30, 201341,550 milesHI

I WAS RETURNING HOME AND PARKED THE CAR TO GET OUT AND THE DOOR HANDLE BROKE OFF IN MY HAND. I HAVE TO OPEN THE WINDOW TO EXIT MY VEHICLE. THE REAR DOOR ALSO STICKS AT TIMES FROM THE OUTSIDE CAUSING ME AND MY WIFE TO BE UNABLE TO GET OUT DAUGHTER OUT OF THE CAR. *TR

Steering
Filed Apr 29, 2013988,556 milesTX

I WAS TURNING IN THE DRIVEWAY OF AN APARTMENT BUILDING AND A BELL WENT OFF AND THE STEERING GOT REALLY HARD TO TURN. I LOOKED AT THE DASH AND SAW THE POWER STEERING LIGHT HAD COME ON. I GOT OUT MY BOOK AND IT SAYS THE POWER STEERING DOESN'T NEED MAINTENANCE, BUT TO CALL THE DEALER IF IT HAPPENS. WELL, I RESTARTED THE CAR AND THE LIGHT WENT OUT, SO I DROVE TO THE STORE A FEW BLOCKS AWAY AND IT DID IT AGAIN. LUCKILY I WASN'T GOING FAST OR IN HEAVY TRAFFIC OR A REALLY BAD ACCIDENT COULD HAVE HAPPENED AND LIVES COULD HAVE BEEN LOST. I HAVE HAD IGNITION PROBLEMS, I COULDN'T TURN OFF THE VEHICLE, LOSS OF ENGINE POWER, ROTOR REPLACED. TWO OF THE SAME SIDE BROKEN INSIDE DRIVER DOOR HANDLES AND BAD GAS MILEAGE. THE STEERING HAS BEEN THE MOST DANGEROUS SO FAR. I READ ON-LINE HOW MANY PEOPLE THIS HAS HAPPENED TO AND I WONDER WHEN THEY WILL RECALL THIS VEHICLE. WHEN SOMEONE DIES? *TR

Steering
Filed Apr 29, 201391,000 milesFL

WHILE DRIVING THE CAR ON SAT 04/27/2013 AT A RATE OF 45 MPH I WENT TO MAKE A TURN AND THE STEERING FROZE UP MAKING IT VERY DIFFICULT TO MAKE ANY KIND OF TURN. I FOUND OUT THEN THAT IT HAD A POWER STEERING MOTOR VS A RESERVOIR OR ANYTHING LIKE THAT. TOOK IT THE NEXT DAY TO MY MECHANIC WHO SAID FUSES CHECKED OUT GOOD HE BELIEVES IT IS THE POWER STEERING MOTOR. CALLING CHEVROLET BUT GETTING THE RUN AROUND NOT GOOD FOR A PART THAT CAN CAUSE A MAJOR ACCIDENT. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Chevrolet HHR → · Every HHR year → · How the figures are calculated →