BOUGHT A USED 2010 CHEVROLET HHR ON JULY 09, 2011 FROM A MAJOR DEALER. ON JULY 23,2011, DROVE TWO MILES TO SUPER MARKET. THE ENGINE WOULD NOT SHUT OFF AND I COULD NOT REMOVE THE KEY FROM THE IGNITION. FINALLY HAD TO DISCONNECT BATTERY TO STOP THE ENGINE FROM RUNNING. HAD THE VEHICLE TOWED TO CHEVROLET DEALER AND WAS TOLD THE IGNITION LOCK CYLINDER WAS BROKEN. FORTUNATELY, THE VEHICLE WAS STILL UNDER FACTORY WARRANTY AND WAS REPAIRED AT NO COST. THE SERVICE ADVISOR SAID THIS OCCURS FREQUENTLY WITH THIS CAR AND WOULD NO DOUBT HAPPEN AGAIN. GREAT TO KNOW IT WILL HAPPEN AGAIN, ONLY YOU DON'T KNOW WHERE YOU WILL BE WHEN IT HAPPENS OR WHAT TIME OF DAY OR NIGHT. *TR
2010 Chevrolet HHR complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR LT. THE CONTACT STATED THAT THE VEHICLE WOULD FAIL TO START INTERMITTENTLY. IN ADDITION, THE VEHICLE WOULD SLIP GEARS WITH THE ILLUMINATION OF THE TRANSMISSION WARNING LIGHT. THE DEALER INDICATED THAT THERE WAS A FAILURE BUT WAS UNABLE TO DIAGNOSE THE EXACT CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,998 AND THE CURRENT MILEAGE WAS 17,572.
THE IGNITION INTERLOCK CYLINDER IN OUR 2010 CHEVROLET HHR FAILED AND THE KEY BECAME STUCK. WE WERE UNABLE TO REMOVE THE KEY OR TURN IT TO THE "OFF" POSITION. I HAD TO REMOVE THE FUEL PUMP FUSE AND BATTERY TO SHUT THE VEHICLE OFF. THIS ALSO DISABLED THE AIRBAGS IN THE VEHICLE. GM STATED THEY KNEW THERE WAS A PROBLEM AND HAVE ISSUED "ADVISORIES" BUT NO RECALL SO THE CUSTOMER IS RESPONSIBLE. *TR
TL*THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THE IGNITION SWITCH MALFUNCTIONED CAUSING THE KEY TO BECOME STUCK IN THE ON POSITION. THE CONTACT WAS ONLY ABLE TO TURN THE VEHICLE OFF BY REMOVING THE FUEL PUMP FUSE AND DISCONNECTING THE BATTERY. THE CONTACT TOOK THE VEHICLE TO A DEALER WHO REPLACED THE ENTIRE IGNITION SWITCH. THE DEALER CONFIRM THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS AS 40,000.
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE KEYS WERE STUCK IN THE IGNITION FOR TWO DAYS WHILE THE ENGINE STAYED ON AND WOULD NOT TURN OFF. THE ENGINE CONTINUED RUNNING FOR TWO DAYS. ON THE SECOND DAY, THE CONTACT REMOVED A FUSE TO TURN THE ENGINE OFF. THE CONTACT STATED THAT SHE CONTACTED THE DEALER AT THE TIME OF THE FAILURE AND WAS TOLD THAT THERE WAS NOTHING THEY COULD DO TO ASSIST. THE VEHICLE WAS THEN TAKEN TO ANOTHER DEALER WHO REPLACED THE IGNITION SWITCH. THE MANUFACTURER WAS CONTACTED AND A CLAIM WAS FILED. THE FAILURE MILEAGE WAS 40,000.
THE 2010 CHEVY HHR KEY BECAME STUCK IN THE IGNITION WHILE THE SUV WAS RUNNING. WE WERE UNABLE TO REMOVE THE KEY AT ALL. IT WAS VERY SCARY FOR US. THE SUV WAS TURNED ON AT 6:00 A.M. WE WERE FORCED TO LEAVE IT RUNNING UNTIL 8:30 A.M. WHEN THE DEALER SHIP OPENED. I HAD STOPPED TO PUT GAS IN THE VEHICLE WHEN I REALIZED THAT IT WOULD NOT COME OUT. AFTER SEARCHING THE WEB I FOUND OUT THAT MANY OTHER HHR OWNERS ARE HAVING THE SAME THING HAPPEN TO THEM. *TR
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 45 MPH THE GAUGES ON THE INSTRUMENT CLUSTER BEGAN TO FLUCTUATE ABNORMALLY AS THE TRANSMISSION BEGAN TO JUMP WHILE SHIFTING GEARS. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE SPORADIC FAILURE FOUR TIMES WHERE THE BODY CONTROL MODULE, LUBRICATED THE HIGH SPEED LAND MODULAR CONNECTORS AND REPLACED THE POWER STEERING CONTROL MODULE, ALL TO NO AVAIL. THE FOURTH VISIT TO THE DEALER, PER THE MANUFACTURER, THE DEALER WAS ADVISED NOT TO PERFORM ANY FURTHER REPAIRS. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT BECAUSE THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE THEY WERE UNABLE TO PROVIDE ANY FURTHER ASSISTANCE. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 277 AND THE CURRENT MILEAGE WAS 12,345.
I HAVE EXPERIENCED THE FAILURE TO SHIFT FROM THE PARK POSITION INTO DRIVE ON A FEW OCCASIONS. HAD TO SHUT THE CAR OFF, RESTART AND THEN PRESS THE BRAKE PEDAL DOWN FIRMLY AND HOLD. SHIFT MECHANISM OPERATED NORMALLY AFTER THAT EVENT. *TR NOT SURE IF THIS IS A MECHANICAL OR ELECTRICAL ISSUE? I WOULD SUSPECT ELECTRICAL.
TL*THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE THE DRIVER WAS TRAVELING APPROXIMATELY 40-45 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE ON THE SIDE AND FRONT. NO AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. ONE PASSENGER SUFFERED INJURIES. THE VEHICLE WAS TOWED TO A BODY SHOP BUT DUE TO THE CRASH, THE VEHICLE'S COMPUTER SHUT DOWN AND THE KEY COULD NOT BE REMOVED FROM THE IGNITION. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 34,500.
THREE WEEKS AGO MY 2007 CHEVY HHR BEGAN NOT SHIFTING OUT OF PARK. IT TAKES AT LEAST 10 MINUTES EACH TIME I GET IN MY CAR TO SHIFT INTO DRIVE OR REVERSE. I HAVE TRIED EVERYTHING. NOW THE ONLY WAY I GET IT OUT OF PARK IS TO TURN TO KEY FORWARD AND PRESS ON THE BRAKE AND PUSH IN THE BUTTON ON THE SHIFTER. AFTER ABOUT 5 MINUTES IT WILL FINALLY GO INTO GEAR. I NEED TO UNDERSTAND WHAT THE ISSUE IS AND IF SO MANY PEOPLE ARE DEALING WITH THE SAME ISSUE WHY ISN'T THERE ANY HELP OUT THERE FROM THE MANUFACTURER OR A RECALL TO FIX THIS? *TR
I HAD ANOTHER CAR PULL PARTIALLY OUT OF A DRIVEWAY INTO THE PATH OF MY 2010 HHR LT AND THERE WAS NOT ENOUGH DISTANCE BETWEEN ME AND THE OTHER VEHICLE TO STOP . THERE WAS ANOTHER CAR IN THE OTHER LANE TRAVELING TOWARDS ME BUT THERE WAS ENOUGH SPACE WHERE I COULD GET AROUND THE CAR THAT PULLED OUT OF THE DRIVEWAY AND BE OUT OF THE WAY OF THE CAR IN THE OTHER LANE, BUT WHEN I TURNED THE WHEEL RAPIDLY TO THE LEFT AND TRIED TO SPEED UP THE STABILITY CONTROL CAME ON AND WOULD NOT ALLOW MY 2010 HHR TO GAIN SPEED ALMOST RESULTING IN A HEAD ON WRECK. *TR
CHEVY HHR VEHICLE. DANGEROUS WINDOW DEFECT. WINDOWS IMPLODE FOR NO APPARENT REASON. SHODDY WORKMANSHIP ON THE WINDOW SEALS. WERE TRAVELING IN PORTLAND DOWN HIGHWAY 05 WHEN THE BACK DRIVERS SIDE WINDOW JUST IMPLODED FOR NO REASON. GLASS WAS THROWN ALL OVER THE CAR. IF THERE HAD BEEN A PASSENGER SITTING THERE THEY COULD HAVE BEEN SERIOUSLY HURT OR BLINDED BY FLYING GLASS. THESE VEHICLES SHOULD BE RECALLED UNTIL THIS PROBLEM WITH THE WINDOWS IS FIXED. *TR
LOST TIRE PRESSURE IN ONE TIRE (RIGHT REAR) IN BRAND NEW VEHICLE AFTER 100 MILES DRIVING DUE TO IMPROPERLY INSTALLED AIR VALVE WITH TIRE PRESSURE MONITOR SYSTEM SENSOR ATTACHED TO TIRE AIR VALVE. TIRE PRESSURE MONITOR SYSTEM ALERTED DRIVER TO A SUDDEN LOSS OF PRESSURE. DRIVER WAS ABLE TO DRIVE TO A TIRE REPAIR SHOP AFTER CHANGING TO SPARE TIRE. TIRE REPAIR PERSON FOUND NO LEAKS IN TIRE, AND UPON DIS-MOUNTING THE TIRE DISCOVERED THE TIRE AIR VALVE WAS NOT PROPERLY SEATED. AFTER PROPERLY INSTALLING THE AIR VALVE AND REMOUNTING THE WHEEL ON THE VEHICLE, THE TIRE HAD NO FURTHER LEAKAGE UNTIL THE END OF THE RENTAL WHEN WE RETURNED THE VEHICLE TO THE RENTAL AGENCY, AT 2600 MILES. VEHICLE IS A RENTAL VEHICLE; ONE OF MANY IDENTICAL RECENTLY DELIVERED TO RENTAL CAR AGENCY. COMPLAINANT WAS A RENTER, NOT THE OWNER OF THE VEHICLE. THE VEHICLE MANUAL IDENTIFIES THE VEHICLE AS A 2011 MODEL YEAR VEHICLE. *TR
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. AFTER SEVERAL ATTEMPTS, THE CONTACT WAS ABLE TO START THE VEHICLE WITH REDUCED POWER. THE VEHICLE WOULD NOT ACCELERATE PAST 40 MPH WITH THE REDUCED ENGINE POWER WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT REPAIRED OR TAKEN TO THE DEALER FOR REPAIRS. IN ADDITION, THE CONTACT STATED THAT WHEN DRIVING 45 MPH AND UP, THERE WAS A VERY HIGH NOISE LEVEL IN THE INTERIOR CABIN. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS DESIGNED TO EXHIBIT THE NOISE. THE CURRENT AND FAILURE MILEAGE WAS 1,300.
TL*THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING AT LOW SPEEDS, THE LIGHTS SUDDENLY ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT AN ELECTRONIC PROBLEM CAUSED THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE VIN WAS UNAVAILABLE WHEN THE COMPLAINT WAS FILED. THE CURRENT MILEAGE WAS APPROXIMATELY 550. THE FAILURE MILEAGE WAS 470.
CONSUMER IS UNHAPPY WITH GENERAL MOTORS. *GR THE CONSUMER STATED THE VEHICLE DID NOT COME EQUIPPED WITH A SPARE TIRE, JACK OR LUG WRENCH. THE CONSUMER STATED HE SPECIFICALLY ASKED ABOUT THE SPARE TIRE AND THE SALESMAN STATED ONE WAS PROVIDED. THE CONSUMER STATED HE DID NOT PERSONALLY CHECK AT THE TIME. TWO TO THREE WEEKS LATER AFTER THE PURCHASE, THE CONSUMER WANTED TO CHECK THE PRESSURE IN THE SPARE TIRE ONLY TO DISCOVER THERE WAS NO SPARE TIRE IN THE SPARE TIRE STORAGE AREA. INSTEAD, HE FOUND A TIRE SEALANT AND INFLATOR KIT. *JB
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Chevrolet HHR → · Every HHR year → · How the figures are calculated →