Page 10 of 11 · complaints 451–500 of 516

2010 Chevrolet HHR complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Steering
Filed Aug 11, 201238,000 milesNY

DRIVING DOWN THE HIGHWAY AT RUSH HOUSE, DASHBOARD DING'D AND POWER STEERING WENT OUT COMPLETELY. I WAS LUCKY I WAS ON A STRAIGHT ROAD BUT TO MAKE TURNS TO GET OFF THE HIGHWAY TO SAFETY WAS EXTREMELY DIFFICULT. BROUGHT IT TO MONROE MUFFLER, COULDN'T EVEN PARK MY HHR AS THE STEERING WOULD NOT WORK. VERY DANGEROUS. MONROE MUFFLER ADVISED TO BRING IT TO A DEALER BECAUSE APPARENTLY THESE VEHICLES ARE ALL ELECTRONIC WITHOUT ANY FLUIDS.. IF YOUR GOING TO MAKE THEM ELECTRONIC THEN PLEASE MAKE THEM BE SAFER. *TR

Steering
Filed Jul 31, 201255,350 milesVA

ARRIVED HOME FROM GROCERY SHOPPING AND I PARKED MY VEHICLE. I TRIED TO TURN THE IGNITION OFF AND THE KEY WOULD NOT TURN. I PULLED THE POWER CABLE OFF THE FUSE BOX UNDER THE HOOD TO SHUT THE VEHICLE OFF. I LIVE IN A TOWNHOUSE SUB-DIVISION AND DID NOT WANT TO LEAVE THE KEY IN THE IGNITION SO I REMOVED THE IGNITION CYLINDER. I CALLED THE DEALER WHERE I BOUGHT THE CAR AND THEY TOWED IT TO THEIR SHOP. THE LOOKED AT THE VEHICLE AND TOLD ME IT WAS UNDER OEM WARRANTY AND THEY HAD IT TOWED TO A CHEVROLET DEALER TO HAVE IT FIXED. THE DEALERSHIP SAID THEY WOULD FIX THE IGNITION SWITCH UNDER WARRANTY BUT THE HOUSING WOULD HAVE TO BE REPLACED AT A COST TO ME. THEY REPLACED THE PARTS AND THE VEHICLE WOULD NOT START. THE DEALERSHIP CALLED THE NEXT DAY AND SAID THE ECM (ENGINE CONTROL MODULE) WOULD NOT HOLD ITS PROGRAMMING AND NEEDED TO BE REPLACED AT MY COST. TOTAL REPAIR $1275.00. *TR

Steering
Filed Jul 20, 201260,500 milesWI

POWER STEERING QUIT WORKING GOING DOWN THE HIGHWAY, PULLED OVER SHUT THE CAR OFF, RESTARTED WORKED FINE FOR ABOUT 2 DAY, THEN WENT OUT AGAIN, NOW IT GOES OFF ALL THE TIME. THIS MAKES IT HARD TO STEER,COULD CAUSE AN ACCIDENT. DEALER SAID HAVE TO PUT ON COMPUTER AND FIND OUT WHAT WAS DOING IT, ALL CHARGES TO ME.I HAVE LOOKED ONLINE AND WAS TOLD THAT SAME STEERING IS IN OTHER CHEVROLET VEHICLES THAT WERE RECALLED, NOT THE HHR. *TR

Electrical System
Filed Jun 13, 2012TX

RETURNING HOME FROM DINNER WITH MY HUSBAND, HE PUT THE CAR IN PARK, AND THE IGNITION SWITCH WOULD NOT TURN OFF, THOUGH HE REPEATEDLY TRIED. WITH THE ENGINE STILL RUNNING, WE HAD NO RECOURSE BUT FOR HIM TO TAKE IT TO A CHEVROLET DEALER 30 MILES AWAY, WHERE THEY SAID THEY WOULD HAVE TO REPLACE THE IGNITION SWITCH, AND REPROGRAM THE COMPUTER AND KEY FOBS. THIS IS A KNOWN DEFECT WITH THE HHR. WHY HAS THERE NOT BEEN A RECALL? THEY HAVE EVEN MANUFACTURED A REPLACEMENT PART FOR THIS, SO THEY KNOW THERE IS A PROBLEM. IT WILL COST US OVER 300.00 TO GET THIS REPLACED, AND I DON'T FEEL IT IS OUR FAULT THAT THIS HAS HAPPENED, TO US, AND THE MANY OTHER HHR OWNERS WHO ARE WONDERING WHERE IS THE RECALL?? OUR CAR IS A 2010 MODEL, SO IT IS NOT THAT OLD. *TR

Service Brakes
Filed Jun 11, 2012NV

ON APPROXIMATELY MARCH 26 2012 AT NIGHT ON A TRIP FROM PHOENIX AZ TO RENO NV MY VEHICLE LOW BEAM HEADLAMPS WENT OUT, I DROVE FROM KINGMAN AZ TO INDIAN SPRINGS NV WITH JUST MY HIGHBEAMS AFTER STOPPING IN INDIAN SPRINGS AND TRYING EVERY KNOB AND SWITCH IN THE VEHICLE THE FRONT LOW BEAMS CAME ON. THEN IN THE MONTH OF APRIL THE LOW BEAMS WENT OUT ALL TOGETHER AND AFTER BEING IN THE SHOP FOR 2 DAYS IT WAS DIAGNOSED WITH A RELAY PROBLEM AND REPAIR WAS MADE AND I HAD LOW BEAMS AGAIN, BUT NOW THE HORN DOESN'T FUNCTION AND AFTER BEING PULLED OVER BY THE POLICE I WAS ADVISED THAT MY TAILLIGHTS ARE OUT. BOTH PROBLEMS POSSIBLY RELATED TO A FUSE OR RELAY PROBLEM BUT I HAVEN'T HAD IT IN THE SHOP YET. NOW WHEN I PURCHASED THE VEH IN SEPTEMBER OF 2011 I NOTICED THAT THE VEHICLE WOULD SHUTTER TO A STOP WHEN APPLYING THE BRAKES, SOMETIMES VIOLENTLY. HAD A BRAKE JOB DONE IN MARCH AND WAS ADVISED THAT THE FRONT ROTORS WERE WARPED. HAD THEM REPAIRED AND EVERYTHING WAS FINE UNTIL APPROXIMATELY JUNE 1ST WHEN THE SHUTTERING/VIBRATING STARTED UP AGAIN AND THE SOMETIMES VIOLENTLY AT THAT. I AM REALLY CONCERNED WHEN I APPLY THE BRAKES THAT SOMETHING MAY BREAK LOSE WHEN I APPLY THE BRAKES. I'VE READ ON THE INTERNET MANY COMPLAINTS FROM CHEVROLET HHR (DIFFERENT YEAR MODELS) OWNERS OF THE SAME COMPLAINTS AND THAT AFTER HAVING THE BRAKES WORKED ON THAT THE VIBRATING/SHUTTERING COMES BACK WITHIN 3 MONTHS. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B

Air Bags
Filed Jun 7, 201246,200 milesNC

WHILE DRIVING OR PARKED I SEE THE SERVICE AIR BAG LIGHT COME ON. IT HAS BEEN GOING ON AND OFF. I HAVEN'T READ WHERE ANYONE ELSE HAS BEEN HAVING THIS ISSUE YET. BUT I HAVE HAD THE IGNITION STUCK IN THE ON POSITION. I HAD TO UNPLUG THE BATTERY UNTIL THE NEXT MORNING. WHEN I COULD GO TO THE DEALERSHIP. THEY FIXED THE CAR IT WAS STILL UNDER WARRANTY AT THE TIME OF INCIDENT. BUT NOW I AM GETTING THIS SERVICE AIR BAG LIGHT, WHEN IT DOES COME ON I CAN'T SEE THE MILEAGE NOR THE TEMPERATURE GAUGE. I WANT TO KNOW CAN THIS BE FIXED? *JS

Electrical System
Filed Jun 4, 201245,000 milesAL

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE IGNITION FAILED. THE CONTACT WAS UNABLE TO TURN THE ENGINE OFF OR REMOVE THE KEY FROM THE IGNITION SWITCH. THE BATTERY AND THE ENGINE POWER RELAY HAD TO BE DISCONNECTED IN ORDER TO POWER THE VEHICLE OFF. THE VEHICLE WAS TOWED TO THE DEALER HERE THE CONTACT WAS AWAITING DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE AND THE CURRENT MILEAGE WAS 45,000.

Steering
Filed Jun 3, 201246,000 milesTX

DRIVING DOWN INTERSTATE 30 WHEN POWER STEERING LIGHT CAME ON. WHEN PULLING OVER NOTICED POWER STEERING NOT WORKING. HARD TO STEER IN CORNERING. BEEN A WEEK NOT WORKING. TAKING TO SHOP TOMORROW. *TR

Structure › Body › Door
Filed May 31, 201260,000 milesOH

I DRIVE A 2010 CHEVY HHR. I NOTICED NOT TO LONG AFTER I PURCHASED IT NEW THE DOOR(DRIVERS SIDE PASSENGER) WOULD NOT OPEN FROM OUTSIDE OR EVEN INSIDE WHEN I WOULD CRAWL INSIDE AND TRY TO GET IT OPEN. IT WOULD ONLY DO IT ON OCCASION. NOW IT HAS CEASED TO HAPPEN AT ALL IN THE PAST 6 MONTHS. ON MAY 25TH OF THIS YEAR THE PASSENGER SIDE DID THE SAME THING. MY MOTHER AND I WERE TRAVELING TO MY DAUGHTERS GRADUATION AND IT COMPLETELY LOCKED HER INSIDE. SHE COULD NOT GET THE DOOR OPENED AT ALL EVEN THOUGH I HIT THE UNLOCK BUTTON AND SHE TRIED MANY TIMES TO DO THE SAME THING ON HER SIDE. THE ACTUAL DOOR LOCK WAS IN THE UP POSITION SHOWING THAT THE DOOR APPEARED TO BE IN THE UNLOCK POSITION BUT WHEN SHE WENT FOR THE HANDLE IT WAS STILL LOCKED. THIS HAPPENED SEVERAL TIMES ON THIS DAY. IT EVEN SET MY ALARM SYSTEM ON MY CAR OFF BECAUSE AFTER IT REFUSED TO UNLOCK IT EVENTUALLY DID AND THEN REFUSED TO LOCK BACK. I GO AROUND AFTER GETTING OUT OF THE VEHICLE MAKING SURE ALL MY DOORS WERE SECURED AND IT WAS NOT LOCKED EVEN THOUGH THE LATCH WAS IN THE DOWN POSITION AND APPEARED TO BE SECURED. IS THIS A COMPUTER PROBLEM WITH THESE VEHICLES? I HAVE READ ABOUT PROBLEMS WITH THE OLDER MODEL HHR'S HAVING THIS PROBLEM BUT NOT ON A NEWER ONE OF THE YEAR I HAVE. WHAT I WANT TO KNOW IS CAN SOMEONE ACCESS MY COMPUTER BOARD IN MY VEHICLE AND SET THOSE LOCKS TO MESS UP? IT WAS ALMOST LIKE SOMEONE WAS MAYBE WANTING IN MY VEHICLE AND WHAT A BETTER WAY TO DO IT THAN TO MESS WITH THE LOCKING SYSTEM. I WOULD HAVE

Steering
Filed May 26, 201237,362 milesAL

AS TRAVELING DOWN THE INTERSTATE I59 THE WARNING CHIME SOUNDED AND THE POWER STEERING ERROR SHOWED ON THE DASH. POWER STEERING WAS LOST UNTIL AUTO WAS SHUT DOWN AND RESTARTED. THIS IS COMING AND GOING AS THE VEHICLE IS DRIVEN. *TR

Steering
Filed May 9, 201242,000 milesVA

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED AND THE STEERING BECAME DIFFICULT TO TURN. THE POWER STEERING WARNING LIGHT ILLUMINATED BEFORE THE FAILURE OCCURRED. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES AND THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. A DIAGNOSTIC WAS PERFORMED WHICH WAS UNABLE TO LOCATE A FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE APPROXIMATE CURRENT MILEAGE WAS 42,000.

Electrical System
Filed May 8, 201239,980 milesIA

I RETURNED FROM THE GROCERY STORE AND MY KEY COULDN'T SWITCH OFF THE IGNITION OR BE WITHDRAWN. THE CAR WAS RUNNING WHILE I DID SOME RESEARCH AND TRIED OUT THE PLUNGER RELEASE THAT WORKED FOR OTHERS. I DISCOVERED THAT THE PLUNGER TO RELEASE THE LOCK IS WORKING PROPERLY, SO IT MUST BE THE IGNITION LOCK ITSELF THAT IS DEFECTIVE. I FOUND THE FUSE BLOCK AND LOCATED THE FUEL PUMP FUSE AND PULLED IT TO STALL THE ENGINE. THE IGNITION IS STILL ON, BUT SINCE IT'S 9PM, I'LL HAVE TO WAIT UNTIL TOMORROW BEFORE I CAN GET IT CHECKED. *TR

Steering
Filed Apr 25, 201215,000 milesNC

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE POWER STEERING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS INSPECTED BY A MECHANIC, WHO STATED THAT THE ELECTRONIC POWER ASSIST MODULE WAS FAILING. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 15,000.

Steering
Filed Apr 20, 201253,300 milesOK

DRIVING ON INTERSTATE DOING 65 MPH, POWER STEERING INDICATOR WENT OFF AND LOST MY POWER STEERING. SINCE THE FIRST TIME, IT CONTINUES TO DO THE SAME THING, SOMETIMES 1-2/DAY SOMETIMES TOO MANY TIMES TO COUNT IN ONE TRIP. I HAVE TO TURN THE CAR OFF AND RESTART FOR THE POWER STEERING TO WORK AGAIN. *JS

Steering
Filed Apr 16, 201251,000 milesFL

I WAS DRIVING MY VEHICLE AND SUDDENLY DIC DISPLAYED "POWER STEERING", AND THE STEERING BECAME VERY HARD TO TURN. I PULLED OVER, TURNED OFF THE VEHICLE AND WAITED FOR A MINUTE, THEN I RESTARTED THE VEHICLE & WAS WORKING FINE. THEN FIVE MINUTES AFTER THE DIC DISPLAYED "POWER STEERING". NOW I HAVE TO TAKE MY CAR TO THE MECHANIC AND PAY FOR THE REPAIR. IT IS MY UNDERSTANDING THAT THE HHR & CHEVROLET COBALT HAVE THE SAME SIMILAR POWER STEERING SYSTEM, AND A RECALL FOR THE CHEVROLET COBALT HAS BEEN ISSUED. WHY NOT FOR THE CHEVROLET HHR? THANKS. *JS

Electrical System
Filed Apr 9, 201234,000 milesSC

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT NOTISTATED THAT THE KEY COULD NOT BE TURNED WHILE INSIDE THE IGNITION AND THE VEHICLE COULD NOT BE SHUT OFF. THE CONTACT HAD TO DISCONECT THE FUEL PUMP FUSE FROM THE FUEL BOX IN ORDER TO SHUT THE VEHICLE OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE IGNITION SWITCH WAS REPLACED. THE CURRENT AND THE FAILURE MILEAGES WERE 34,000.

Electrical System
Filed Apr 5, 201246,000 milesOH

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT HE WAS UNABLE TO TURN THE IGNITION OFF. THE CONTACT ALSO STATED THAT IN ORDER TO TURN OFF THE IGNITION HE HAD TO DISCONNECT THE BATTERY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 46,000.

Electrical System
Filed Apr 4, 201210,361 milesGA

TURNED THE IGNITION KEY TO SHUT VEHICLE OFF AND THE ENGINE KEPT RUNNING REMOVED THE FUSE AND LATER TOOK TO THE DEALER WHO REPLACED THE IGNITION SWITCH ALL WAS COVERED UNDER WARRANTY. *TR

Electrical System
Filed Apr 4, 201210,726 milesGA

WENT TO TURN IGNITION KEY TO THE OFF POSITION AND THE VEHICLE WOULD NOT SHUT OFF PULLED FUSE. TOOK VEHICLE THE THE DEALER SHIP REPLACED IGNITION LOCK WAS COVERED UNDER WARRANTY. *TR

Electrical System
Filed Apr 4, 201210,882 milesGA

TURNED THE IGNITION KEY TO SHUT ENGINE OFF ENGINE CONTINUED TO RUN. REMOVED THE FUSE AND LATER TOOK TO THE DEALER WHO REPLACED THE IGNITION SWITCH ALL WAS COVERED UNDER WARRANTY. *TR

Electrical System
Filed Apr 4, 20122,989 milesGA

TURNED IGNITION KEY TO SHUT VEHICLE OFF ENGINE CONTINUED TO RUN. REMOVED THE FUSE THAN LATER TOOK TO THE DEALER WHO REPLACED THE IGNITION SWITCH ALL COVERED UNDER THE WARRANTY. *TR

Electrical System
Filed Apr 3, 20124,486 milesGA

WENT TO TURN THE IGNITION KEY TO THE OFF POSITION AND IT WOULD NOT SHUT OFF REMOVED FUSES TO TURN THE VEHICLE OFF TOOK IT TO THE DEALER THEY REPLACED THE SWITCH AND IT WAS COVERED UNDER THE WARRANTY. *TR

Electrical System
Filed Apr 3, 201224,988 milesGA

WENT TO TURN THE IGNITION KEY TO THE OFF POSITION AND IT WOULD NOT SHUT OFF REMOVED FUSES TO TURN THE VEHICLE OFF TOOK IT TO THE DEALER THEY REPLACED THE SWITCH AND IT WAS COVERED UNDER THE WARRANTY. *TR

Electrical System
Filed Apr 3, 20126,099 milesGA

VEHICLE WOULD NOT TURN OFF WHEN IGNITION KEY WAS TURNED HAD TO REMOVE THE FUSE. TOOK IT TO THE DEALER AND THEY REPLACED THE SWITCH IT WAS COVERED UNDER THE WARRANTY. *TR

Electrical System
Filed Apr 3, 20127,520 milesGA

TURNED IGNITION KEY TO TURN OFF WOULD NOT SHUT OFF TOOK THE FUSE OUT TO TURN OFF ENGINE TOOK IT TO THE DEALER THEY REPLACED THE IGNITION SWITCH WARRANTY COVERED THE WORK. *TR

Air BagsCrash3 injured
Filed Apr 2, 201218,000 milesMA

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN THE VEHICLE DECELERATED TO 40 MPH WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE FOR THE FAILURE. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM BUT THE VEHICLE WAS NOT REPAIRED. ON A SEPARATE OCCASION, THE AIR BAGS FAILED TO DEPLOY WHEN THE VEHICLE WAS INVOLVED IN A CRASH. THE VEHICLE WAS DESTROYED. THE FRONT SEAT DRIVER SUSTAINED MINOR INJURIES TO THE RIGHT HAND. IN ADDITION, THE FRONT SEAT PASSENGER AND AND REAR SEAT PASSENGER BOTH SUFFERED MINOR HEAD INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. THE VIN WAS UNAVAILABLE.

Electrical System
Filed Mar 19, 201237,000 milesOH

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE PARKED THE CONTACT ATTEMPTED TURN THE KEY IN THE IGNITION TO SHUT THE VEHICLE OFF BUT TO NO AVAIL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE CONTACT DISCONNECTED THE BATTERY CABLE IN ORDER TO SHUT THE VEHICLE OFF. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

Steering
Filed Mar 11, 201250,000 milesKY

WHILE DRIVING APX. 25MPH THE WARNING "DING SOUND" CAME ON & THE DISPLAY READ "POWER STEERING". BY PUTTING THE CAR IN NEUTRAL AND TURNING THE KEY OFF & TURNING IT BACK ON & PUTTING IN DRIVE, IT TEMPORARILY REMEDIES THE PROBLEM BUT NOT FOR LONG. SOMETIMES THIS HAS TO BE DONE 15-20 TIMES. THIS IS DRIVING IN TOWN OR INTERSTATE, IT MAKES NO DIFFERENCE. WE PURCHASED THE CAR IN JULY 30, 2011 WITH 45K MILES ON IT. EIGHT MONTHS LATER, WE STARTED HAVING THIS PROBLEM. I'VE SEEN MANY FORUMS WITH THE SAME COMPLAINT AND FEEL THAT THERE DEFINITELY NEEDS TO BE A RECALL ON THIS MODEL. THIS IS DANGEROUS AND SOUNDS LIKE A MALFUNCTION FROM THE MANUFACTURER AND THEY SHOULD STEP UP AND RECALL. THIS NEEDS TO BE INVESTIGATED IMMEDIATELY! *TR *JS

Electronic Stability Control (esc)
Filed Mar 8, 20128,000 milesME

WE WERE DRIVING OUR HHR ON A CLEAR SUNNY DAY AND THE ECS CAME ON AND OFF CAUSING THE VEHICLE TO SHAKE AND BECOME UNCONTROLLABLE UNTIL WE PULLED OFF THE ROAD AND SHUT THE HHR OFF AND TURNED IT BACK ON, THIS WAS THE FIRST INDECENT. WE TOOK THE HHR TO THE DEALER AND THEY REPROGRAMMED THE COMPUTER, THIS WORKED FOR ALMOST A YEAR BEFORE IT STARTED DOING THIS AGAIN. WE HAVE ONCE AGAIN TOOK IT TO THE DEALER AND HAVE BEEN TOLD THERE IS NOTHING WRONG WITH THE HHR, I ASKED THEM WHAT TO DO BECAUSE THE HHR IS UNSAFE WHEN THE ECS FAILS BECAUSE YOU HAVE NO CONTROL OVER THE VEHICLE, AND THEY TOLD ME THEY HAVE NO ANSWERS. *TR

Service Brakes, HydraulicCrash
Filed Feb 10, 20122,553 milesOR

I WAS TURNING LEFT AT A DUEL LEFT TURN LANES, I WAS ON THE OUT SIDE, AS I TURNED AND ACCELERATED TO 35 THE BIG RED TRUCK ON THE INSIDE LANE CAME INTO MY LANE OF TRAVEL. AS I SAW THIS BIG RED TRUCK GOING ACROSS MY HOOD I TRIED TO STOP AND DOWN SHIFT WHEN THE LEFT FRONT TIRE SKIDDED AND THE CAR JERKED TO THE LEFT AND THE CAR AND TRUCK MET. *TR

Unknown or Other
Filed Jan 31, 201256,000 milesMI

I WAS AT WALMART MY KEY WOULD NOT TURN AT ALL. I CALLED A CHEVY DEALERSHIP THEY SAID THAT IT WAS A RECALL BUT NOT ON 2010 JUST 2009. I HAD THE IGNITION SWITCH REPLACED AT MY COST. TODAY JANUARY 31 MY KEY WILL NOT COME OUT OF THE IGNITION SWITCH WHICH I'M FOR SURE IS DEFECTIVE PARTS ON GMS ACCOUNT THIS IS A PROBLEM THAT MANY OWNERS OF COMPLAINED ON ALL OVER GOOGLE. *TT

Steering
Filed Jan 29, 201242,215 milesVA

ON 1/13/2012 WHILE ON A ROAD TRIP, I LOST THE POWER STEERING TO MY HHR AND THE DIC DISPLAYED "POWER STEERING". I IMMEDIATELY PULLED THE CAR OFF THE ROAD, TURNED IT OFF, AND LOOKED UNDER THE HOOD TO SEE IF I COULD FIND ANY PROBLEMS WITH THE BELTS. NOTHING WAS FOUND AND I RESTARTED THE ENGINE AND THE PROBLEM WAS GONE. TWO WEEKS LATER, THE PROBLEM HAS RETURNED. TURNING OFF THE ENGINE AND RESTARTING IT WILL RESOLVE THE PROBLEM FOR A SHORT TIME, THEN ONCE DRIVING, THE POWER STEERING GOES OUT AGAIN. THE POWER STEERING MOTOR IN THE HHR IS THE SAME MODEL NOTED IN THE RECALL FOR THE 2010 CHEVY COBOLT NOTED IN NHTSA ACTION NUMBER: PE10005. THERE ARE MANY COMPLAINTS OF THIS SAME ISSUE ALL OVER THE INTERNET. WHILE I INTEND TO HAVE THE PROBLEM REPAIRED, IT IS IMPERATIVE THAT INVESTIGATION FOR THIS PARTICULAR ISSUE IS CONSIDERED AS THE COLBOLT AND HHR SHARE THE SAME FRAME AND ARE ALMOST IDENTICAL IN SCHEMATIC MAKEUP. *TT

Steering
Filed Jan 26, 2012NC

THE STARTER IS MESSED UP, IT WONT IGNITE BACK SO I CAN TURN MY CAR OFF. I WENT TO THE DEALERSHIP AMD THEY DID NOTHING. *TR

Electrical System
Filed Jan 23, 201239,000 milesFL

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE WAS PARKED, BUT HE WAS UNABLE TO SHUT OFF THE IGNITION OR REMOVE THE KEY. THE CONTACT REMOVED THE FUEL FUSES AND DISCONNECTED THE BATTERY TO SHUT THE VEHICLE OFF. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 39,000.

Electrical System
Filed Dec 27, 201119,060 milesFL

2010 CHEVROLET HHR WITH 19,060 MILES. IGNITION WAS STUCK IN ON POSITION WITH ENGINE RUNNING. DROVE TO DEALERSHIP AND THE IGNITION ASSEMBLY WAS REPLACED. I WAS OUT OF THE DEALERSHIP WITHIN ONE HOUR AND THE REPAIR WAS COVERED UNDER WARRANTY. *TR

Electrical System
Filed Dec 19, 201147,000 milesTX

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT AFTER SHUTTING THE VEHICLE OFF, THE KEY WOULD NOT REMOVE FROM THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 47,000. THE VIN WAS UNKNOWN.

Engine and Engine Cooling
Filed Dec 8, 2011OH

MY 2010 HHR HAS EXPERIENCED AN IGNITION ISSUE AS WELL. I CANNOT GET THE KEY TO TURN BACK TO THE OFF POSITION. I GOT HOME FROM WORK AT MIDNIGHT, PUT THE CAR IN PARK AND WHEN I TRIED TO SHUT THE CAR OFF IT WOULD NOT TURN BACK. THE ONLY OPTION I HAD WAS TO PULL THE ECM FUSE AND DISCONNECT THE BATTERY (OR LET IT RUN OUT OF GAS). THE GEAR SHIFTER WILL ALLOW ME TO SHIFT BETWEEN ALL GEARS BUT IT WON'T TURN OFF. ALL THE ELECTRICAL STAY ON, I HAVE ONLY OWNED THIS CAR FOR 3 MONTHS. *TR

Electrical System
Filed Nov 21, 201144,000 milesKY

MY 2010 CHEVY HHR HAS EXPERIENCED AN IGNITION ISSUE. THE KEY, WHEN THE CAR IS SET TO PARK, WILL NOT DISENGAGE. IT REMAINS ON, WITH THE ONLY OPTION BEING TO LET THE CAR RUN OUT OF GAS/THE BATTERY TO DRAIN. THE KEY WILL TURN (AS IF TO START THE CAR), AND THE GEAR CAN BE SHIFTED FROM PARK TO REVERSE, NEUTRAL, ETC., BUT WILL NOT TURN OFF. ALL SYSTEMS STAY ON, POTENTIALLY BURNING OUT ELECTRICAL COMPONENTS OR CAUSING PERMANENT ENGINE DAMAGE. THE ONLY WAY TO SAFELY ADDRESS THE IMMEDIATE ISSUE IS TO DISENGAGE THE FUSES UNDER THE STEERING WHEEL, WHICH MANY CONSUMERS MAY BE UNABLE TO DO. *TR

Steering
Filed Nov 13, 201142,000 milesIL

POWER STEERING WENT OUT AT 42,000 PURCHASED VEHICLE AT 38,500 MILES. VEHICLE IS ALL ELECTRIC POWER STEERING. *TR

Steering
Filed Nov 10, 201123,972 milesCA

I WAS DRIVING DOWN A BUSY STREET WHEN MY CAR STARTING BEEPING(WARNING CHIME) AND THE POWER STEERING LIGHT CAME ON. I WENT TO PULL MY CAR OVER TO THE NEXT SIDE STREET AND FOUND IT VERY DIFFICULT TO DO SO. I FOUND I COULD TURN MY CAR OFF AND WAIT 30 SEC AND THE STEERING WOULD COME BACK, BUT WITHIN 3 MIN. I WOULD LOSE IT AGAIN AND I WOULD HAVE TO KEEP REPEATING THE PROCESS. THIS HAS HAPPENED MULTIPLE TIMES. THE CAR IS NOW AT THE DEALER FOR REPAIR. THE STEERING IS UNSAFE IN THIS CAR. *TR

Power Train
Filed Oct 26, 201117,000 milesLA

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY WOULD BECOME STUCK IN THE IGNITION, CAUSING DIFFICULTY IN SHUTTING THE VEHICLE OFF. THE CONTACT SPOKE WITH THE DEALER AND WAS ADVISED TO LET THE VEHICLE RUN OUT OF GAS AND THEN HAVE THE VEHICLE TOWED TO THE DEALER. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE DEALER ADVISED THAT THE FAILURE WAS A KNOWN PROBLEM, BUT THE CONTACT HAD NOT HEARD BACK FROM THE DEALER WITH A SOLUTION. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 17,000.

Electrical System
Filed Sep 26, 201145,000 milesAL

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THE KEYS BECAME STUCK IN THE IGNITION IN THE ON POSITION AND HE WAS UNABLE TO TURN THE VEHICLE OFF. THE BATTERY HAD TO BE DISCONNECTED IN ORDER TO TURN THE VEHICLE OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THERE WERE NO RELATED RECALLS OR WARRANTIES. THE VEHICLE WILL BE REPAIRED AT THE OWNERS EXPENSE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

Electrical System
Filed Sep 20, 201123,968 milesCA

THE KEY IS STUCK IN THE "ON" POSITION AND THERE IS NO WAY TO SHUT THE VEHICLE OFF UNLESS YOU PULL THE FUEL PUMP FUSE OR DISCONNECT THE BATTERY. *TR

Electrical System
Filed Sep 19, 201144,000 milesMD

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE WOULD NOT TURN OFF AND HE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE CONTACT MENTIONED THAT HE HAD TO DISCONNECT THE BATTERY IN ORDER TO STOP THE ENGINE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 44,000.

Electrical System
Filed Sep 15, 2011AL

I WENT TO TURN OF MY CAR AFTER TAKING MY WIFE TO WORK, AND THE IGNITION WOULD NOT TURN OFF. I HAD TO SIT IN MY CAR FOR 5 HRS AT THE REPAIR SHOP TILL THEY OPENED. THIS REPAIR COST ME $452.00 WAS TOLD THAT THE IGNITION WAS BAD AND THE HOUSING THAT THE TUMLERS SET IN WAS BAD. THE TRACTION LIGHT COMES ON AND AFTER ABOUT 2 MIN WILL GO OFF. TIRE MONITOR FOR TIRE PRESSURE COMES ON AND GOES OFF NOW IT IS OFF FOR THE LEFT REAR TIRE. *KB

Fuel System, Gasoline
Filed Sep 5, 201137,000 milesTN

THE KEY WILL NOT TURN TO THE OFF POSITION, CAN NOT TURN OFF VEHICLE, HAVE TO DISCONNECT FUEL PUMP POWER AND THEN DISCONNECT THE VEHICLE BATTERY. MFG KNOWS OF THIS PROBLEM AND WILL NOT DO ANYTHING WITH OUT CHARGING LARGE AMOUNT OF MONEY. I HAVE BEEN A MECHANIC FOR MANY YEARS AND HAVE NOT SEEN THIS PROBLEM EVER. I WANT TO SEE A RECALL TO CORRECT THIS VERY DANGEROUS CONDITION. *TR

Electrical System
Filed Aug 19, 201150,000 milesWV

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THE KEY WAS STUCK IN THE IGNITION AND SHE WAS UNABLE TO TURN THE VEHICLE OFF. THE BATTERY AND A FUSE HAD TO BE DISCONNECTED AND THE KEY COULD NOT BE REMOVED FROM THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THEY HAD TO REPLACE THE CYLINDER WHICH WOULD COST $240. THERE WERE NO RECALLS RELATED TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000.

Electrical System
Filed Aug 10, 201157,000 milesNC

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY WOULD NOT REMOVE FROM THE IGNITION. IN ORDER TO STOP THE ENGINE FROM RUNNING, THE BATTERY WAS DISCONNECTED AND THE FUEL PUMP FUSE WAS DISENGAGED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED EITHER. THE FAILURE AND CURRENT MILEAGES WERE 57,000. THE VIN WAS UNAVAILABLE.

Steering
Filed Aug 10, 201149,293 milesIL

WHEN DRIVING THE POWER STEERING STOPS FUNCTIONING AND THE STEERING BECOMES DIFFICULT TO TURN. WHEN THE CAR IS TURNED OFF AND RESTARTED THE POWER STEERING IS OPERATIVE FOR A SHORT TIME AND THEN FAILS AGAIN.

Electrical System › Ignition
Filed Aug 1, 201147,000 milesTX

KEY STUCK IN IGNITION IN 2010 HHR. COULD NOT TURN CAR OFF OR REMOVE KEY. HAD TO TAKE TO DEALERSHIP TO HAVE A NEW IGNITION PUT IN. THIS IS A KNOWN PROBLEM BY GMC, BUT THEY WILL NOT COVER REPAIRS OR ISSUE RECALL. THE IGNITION SWITCHES THEY USE ARE DEFECTED AND SHOULD BE RECALLED. SHOULD NOT FAIL ON NEW VEHICLES. COULD BE A DANGER AND CAUSE HARM. *KB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Chevrolet HHR → · Every HHR year → · How the figures are calculated →