2010 Chevrolet HHR complaints

OUR 2010 HHR'S POWER STEERING WENT OUT WHILE MY WIFE WAS IN OUR NEIGHBORHOOD. SHE WAS ABLE TO GET THE CAR PARKED ON THE SIDE OF THE ROAD BUT THE STRENGTH NEEDED TO STEER THE CAR WAS GREATER THEN SHE FEELS SHE COULD SAFELY OPERATE THE VEHICLE. IF YOU RESTART THE CAR THE POWER STEERING WILL WORK AGAIN. SINCE THAT TIME THE POWER STEERING WILL RANDOMLY GO OUT AT LEAST EVERY OTHER DAY WHILE DRIVING AT HIGHWAY OR IN THE NEIGHBORHOOD. *TT

THIS IS ON OF REPEATED INCIDENTS WHERE THE ELECTRONIC STABILITY CONTROL (ESC) ACTIVATES WHILE TRAVELING STRAIGHT ON DRY PAVEMENT AT SPEEDS BETWEEN 15 AND 30 MPH. A CHIME SOUNDS, A MESSAGE APPEARS ON THE DISPLAY, THE VEHICLE BRIEFLY LOSES STEERING AND PULLS TO THE RIGHT WHILE BRAKE IS INVOLUNTARILY ACTIVATED. AFTER TURNING THE CAR OFF AND RESTARTING, THE CAR CONTINUES NORMALLY. FORTUNATELY, THIS HAS NOT YET CAUSED AN ACCIDENT. ON THIS OCCASION, THE RIGHT FRONT HUB WAS REPLACED. THE DEALER HAS VARIOUSLY ATTRIBUTED THE PROBLEM TO MISMATCHED TIRES (REPLACED WITH ALL NEW), BAD HUBS (BOTH REPLACED), BAD SPEED SENSORS (REPLACED), BAD ALIGNMENT (FIXED) AND A WRONGLY CALIBRATED STEERING POSITION SENSOR (RE-CALIBRATED). THE VEHICLE HAS BEEN TOWED, REPAIRED REPEATEDLY, AND THE PROBLEM IS BACK AGAIN. THIS NEEDS TO BE ESCALATED TO A RECALL. *JS

FOR THE SECOND TIME IN A WEEK, THE VEHICLE IS BEING SERVICED BECAUSE THE ELECTRONIC STABILITY CONTROL (ESC) ACTIVATED SEVERAL TIMES SINCE THE LAST SERVICE WHILE TRAVELING STRAIGHT ON DRY PAVEMENT AT SPEEDS BETWEEN 15 AND 30 MPH. THE VEHICLE BRIEFLY LOSES STEERING AND PULLS TO THE RIGHT WHILE BRAKE IS INVOLUNTARILY ACTIVATED. AFTER TURNING THE CAR OFF AND RESTARTING, THE CAR CONTINUES NORMALLY. FORTUNATELY, THIS HAS NOT YET CAUSED AN ACCIDENT. ON THIS OCCASION, THE DEALER COULD NOT DUPLICATE THE PROBLEM. THE DEALER HAS VARIOUSLY ATTRIBUTED THE PROBLEM TO MISMATCHED TIRES (REPLACED WITH ALL NEW), BAD HUBS (BOTH REPLACED), BAD SPEED SENSORS (REPLACED), BAD ALIGNMENT (FIXED) AND A WRONGLY CALIBRATED STEERING POSITION SENSOR (RE-CALIBRATED). THE VEHICLE HAS BEEN TOWED, REPAIRED REPEATEDLY, AND THE PROBLEM IS BACK AGAIN. THIS NEEDS TO BE ELEVATED TO A RECALL. *JS

PLEASE INCLUDE REPAIRING THIS ISSUE IN THE RECALL OF 2010 HHR VEHICLES. THIS IS THE MOST RECENT OF MULTIPLE INCIDENTS WHERE THE ELECTRONIC STABILITY CONTROL (ESC) ACTIVATES WHILE TRAVELING STRAIGHT ON DRY PAVEMENT AT SPEEDS BETWEEN 15 AND 30 MPH. AS A CHIME SOUNDS, AND A MESSAGE IS FLASHED ON THE DISPLAY, THE VEHICLE BRIEFLY LOSES STEERING AND PULLS TO THE RIGHT WHILE BRAKE IS INVOLUNTARILY ACTIVATED. ON THIS OCCASION, THE SERVICER FOUND THE FEMALE CONNECTORS TO THE ABS SPEED SENSOR WERE NOT MAKING PROPER CONTACT. HE CRIMPED THE NEW ONES TIGHTLY WHEN INSTALLING THE REPLACEMENT ENDS. THE SERVICE ADVISOR ADMITTED THAT MY CAR IS NOT THE ONLY ONE WITH THIS ISSUE, HE HAD SEEN THIS PROBLEM REPEATEDLY. AFTER TURNING THE CAR OFF AND RESTARTING, THE CAR CONTINUES NORMALLY. FORTUNATELY, THIS HAS NOT YET CAUSED AN ACCIDENT. THE DEALER HAS VARIOUSLY ATTRIBUTED THE PROBLEM TO MISMATCHED TIRES (REPLACED WITH ALL NEW), BAD HUBS (BOTH REPLACED), BAD SPEED SENSORS (REPLACED), BAD ALIGNMENT (FIXED) AND A WRONGLY CALIBRATED STEERING POSITION SENSOR (RE-CALIBRATED). THE VEHICLE HAS BEEN TOWED, REPAIRED REPEATEDLY, AND THE PROBLEM IS BACK AGAIN. *JS

AS I WAS DRIVING DOWN THE OFF RAMP OF THE FREEWAY THE FRONT OF MY CAR STARTED TO SHAKE AND RATTLE. A COUPLE MINUTES LATER AFTER TURNING A CORNER, ONLY GOING 30MI/HR, THE CARS POWER STEERING THEN TURNED OFF. EVERY TIME I TURN MY CAR ON AND TAKE A TRIP THE POWER STEERING GOES OFF AT LEAST TWICE. WHICH IS ABOUT 5-6 TIMES A DAY. *JS

LOST POWER STEERING VERY HARD TO TURN STEERING WHEEL. *TR

YOU TELL ME THAT THERE ARE RECALLS ON MY 2010 CHEVY HHR AND WHEN I CALL THE CHEVY DEALER THAT I BOUGHT IT FROM ( DEERY BROTHER CHEVROLET) IN PLEASANTHILL IA. AND CHEVROLET MOTORS THEY TELL ME THERE ARE NO RECALLS ON MY VEHICLE. *TR

I PLACED A COMPLAINT HERE IN FEBRUARY REGARDING THE POWER STEERING MOTOR GOING OUT. I HAD THIS HAPPEN TO MY 2010 CHEVY HHR AND THE RECALL IS ONLY FOR THE VEHICLES MADE IN THE US NOT IN MEXICO LIKE MINE WAS. PLEASE HAVE GM LOOK INTO THIS. UNDER THE NHTSA CAMPAIGN NUMBER: 14V153000, IN THE LETTER SECTION 573.6 (C)(5) STATES EXACTLY WHAT HAPPENED TO MY VEHICLE. SOUNDS LIKE GM IS NOT OWNING UP TO ALL THE VEHICLES THEY INSTALLED CHEAP DEFECTIVE PARTS INTO. THANK YOU. *TR

HELLO, I WOULD LIKE TO REPORT THE INTOLERABLE ODOR COMING OUT OF THE AC VENT IN MY CAR, WHICH IS AFFECTING MY HEALTH (EG: THROAT INFECTION) AND WELL BEING. THE CAR HAS ~32000 MILES IN IT AND OUT OF WARRANTY BY ~10 MONTHS. I FOUND A TSB (#99-01-39-004C) ON THIS ISSUE. THE TSB ADVISORY STATES GM TO INSTALL AN AFTER BLOWER KIT IF THE CUSTOMERS COMPLAIN. THESE AFTER BLOWER KITS ARE INSTALLED IN SOME OF THE CARS AND NOT OTHERS DEPENDING ON THE LOCATION OF SALES. I BOUGHT THIS AS A NEW CAR AT CINCINNATI DURING 2010 AND MOVED TO CHARLOTTE DURING 2011 TIME FRAME. DURING MAR 2013, I STARTED NOTICING THE BAD ODOR, BUT I CONVINCED MYSELF THAT THIS WILL GO AWAY DURING SUMMER AND DIDN'T TAKE IT TO A DEALER AT THAT TIME. LATER, HOWEVER IT GOT WORSE AND I TOOK IT TO THE DEALER DURING DEC/2013. THE DEALER RECOMMENDED DEHUMIDIFYING THE EVAPORATOR CORE AND I WENT AHEAD DID IT. IT COST ME ~$110. IT SEEMED TO WORK FINE FOR A WEEK OR SO, BUT THE BAD ODOR RETURNED. I WAS GETTING SICK WITH THROAT INFECTION(S). ON FURTHER INVESTIGATION, I CAME TO KNOW ABOUT THIS TSB THAT I MENTIONED ABOVE. BUT THE DEALER DIDN'T DISCLOSE ABOUT THIS TSB TO ME IN FIRST PLACE, WHEN I TOOK THE CAR THERE DURING DEC/2013. I COMPLAINED ABOUT THIS TO GM AND MENTIONED THAT IT IS THEIR RESPONSIBILITY TO INSTALL THE MISSING AFTER BLOWER KIT. GM REPLIED TO ME SAYING THAT THEY CAN OFFER A COST ASSISTANCE PROGRAM TO INSTALL THIS MISSING KIT AND COVER 1/2 THE COSTS BECAUSE MY CAR IS OUT OF WARRANTY. TO ME, THIS IS A CLEAR DESIGN AN

I COULD NOT TURN OFF THE IGNITION AFTER STARTING THE CAR. DEALER WHO REPLACED THE SWITCH TOLD ME THE "IGNITION HAD EXPLODED, THAT HAPPENS ALL THE TIME WITH THIS CAR." HE WOULD NOT SHOW ME THE UNIT HE HAD REMOVED, AND SAID "THEY HAVE TO SEND IT THE GM." IT WAS NOT A GM WARRANTY REPLACEMENT. I HAD TO PAY THE DEDUCTIBLE FOR THE AFTERMARKET SERVICE CONTRACT. *TR

I ATTEMPTED TO OPEN MY 2010 CHEVY HHR'S REAR PASSENGER DOOR. THE DOOR WOULD NOT OPEN. ALL OTHER DOORS ARE OPENING OK. THE REAR DRIVER'S SIDE PASSENGER DOOR WOULD NOT OPEN UNDER ANY CIRCUMSTANCES. THIS AN EXTREMELY DANGEROUS SITUATION. NOT BEING TO EXIT A VEHICLE UNDER EMERGENCY CIRCUMSTANCES CAN CAUSE SERIOUS INJURY OR DEATH. IT IS MY UNDERSTANDING THAT ALTHOUGH GM IS AWARE OF THIS PROBLEM THEY HAVE DONE NOTHING ABOUT IT. THE GM DEALER I BROUGHT THE VEHICLE TO TOLD ME IT WAS MY PROBLEM, NOT GM'S. I HAVE FACED MULTIPLE ISSUES WITH THIS VEHICLE; KEY STUCK IN IGNITION, POWER STEERING FAIL WHILE DRIVING, MULTIPLE SETS OF BRAKES BURNT OUT, INSIDE DRIVER'S DOOR HANDLE BREAKING OFF AND NOW THIS NEW ISSUE WITH THE DOOR. THE NHTSA REALLY NEEDS TO URGENTLY ADDRESS THE MULTIPLE PROBLEMS WITH THIS VEHICLE AND HOLD GM RESPONSIBLE FOR THEIR POOR ENGINEERING AND QUALITY CONTROL, BEFORE SOMEONE ELSE LOSES THEIR LIFE. *TR

SINCE PURCHASING THIS VEHICLE AS A RENTAL RETURN, THERE HAVE BEEN REPEATED INCIDENTS WHERE THE ELECTRONIC STABILITY CONTROL (ESC) ACTIVATES WHILE TRAVELING STRAIGHT ON DRY PAVEMENT AT SPEEDS BETWEEN 15 AND 30 MPH. THE VEHICLE BRIEFLY LOSES STEERING AND PULLS TO THE RIGHT WHILE BRAKE IS INVOLUNTARILY ACTIVATED. AFTER TURNING THE CAR OFF AND RESTARTING, THE CAR CONTINUES NORMALLY. FORTUNATELY, THIS HAS NOT YET CAUSED AN ACCIDENT. THE DEALER HAS VARIOUSLY ATTRIBUTED THE PROBLEM TO MISMATCHED TIRES (REPLACED WITH ALL NEW), BAD HUBS (BOTH REPLACED), BAD SPEED SENSORS (REPLACED), BAD ALIGNMENT (FIXED) AND A WRONGLY CALIBRATED STEERING POSITION SENSOR (RE-CALIBRATED). THE VEHICLE HAS BEEN TOWED, REPAIRED REPEATEDLY, AND THE PROBLEM IS BACK AGAIN. THIS NEEDS TO BE ELEVATED TO A RECALL. *TR

THE POWER STEERING ASSIST WENT OUT ON MY HHR WHILE DRIVING DOWN THE ROAD. I HAVE SEEN HUNDREDS OF COMPLAINTS ONLINE ABOUT THIS AND FEEL THAT IT SHOULD BE A FACTORY RECALL BECAUSE IT IS A SAFETY HAZARD. GM SHOULD APPRECIATE THEIR CUSTOMERS IF THEY WISH TO KEEP US. *TR

I OWN A 2010 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 75 MPH IN THE FAST LANE ON I-75N. THE POWER STEERING SENSOR LIGHT HAD ILLUMINATED AND THE POWER STEERING SUDDENLY MALFUNCTIONED MAKING THE STEERING WHEEL STIFF AND ALMOST IMPOSSIBLE TO MOVE. I WAS SOMEHOW ABLE TO SAFELY ACROSS 3 LANES TO OFF RAMP, LUCKILY IMMEDIATELY TO THE RIGHT WAS ABLE TO GLIDE INTO A PARKING LOT. PARKED THE VEHICLE AND TURNED IGNITION OFF, CHECKED ALL FLUIDS UNDER HOOD, READ MANUAL AND ADVISED TO TAKE KEYS OUT AND RESTART. SO I RESTARTED THE ENGINE AND THE VEHICLE OPERATED AS NORMAL, THE WARNING SIGNAL WAS GONE AND WHEEL WAS MOVING. I REPORTED THIS TO GM IMMEDIATELY AND HAVE TAKEN VEHICLE TO DEALERSHIP, WHERE THEY DO NOT SEEM TO BE ACTING AS IF THIS IS URGENT. THEY HAVE STALLED 2 DAYS NOW WITHOUT DIAGNOSING, THEY WILL NOT PROVIDE ME WITH A LOANER VEHICLE AND THEREFORE I HAVE NO CHOICE THEN TO CONTINUE TO DRIVE THE VEHICLE, KNOWING THE SEVERE THREAT IT HAS TO MYSELF AND OTHERS ON THE ROAD. THIS CAR IS A DEATH TRAP. I HAVE HAD NUMEROUS ISSUES WITH THIS VEHICLE. I TAKE IT IN FOR AN ISSUE ATLEAST EVERY OTHER MONTH. ALSO SINCE STEERING ISSUE HAVE HAD THE "AIR BAG SERVICE" LIGHT HAS COME ON SEVERAL TIMES. WILL HAVE DEALERSHIP CHECK THIS MALFUNCTION OUT TOO. I THINK THIS MEANS IF MY STEERING GOES OUT AND I CRASH, THEN I WILL NOT HAVE AN AIRBAG TO SAVE ME.. I CALL THIS CAR "CHRISTINE"!! I AM VERY UPSET THAT GM AND THE DEALERSHIP DO NOT HANDLE THIS MALFUNCTION MORE SERIOUSLY. DEATH TRAP! *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS SHUT OFF AND WHEN RESTARTED, THE POWER STEERING ASSIST RESUMED NORMALLY. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MOTOR WAS DEFECTIVE. THE POWER STEERING MOTOR WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 25,557. UPDATED 05/06/14 MA UPDATED 05/09/2014 *JS

THE SRS LIGHT WAS RED AND STOOD LIT FOR ONE MONTH AND THEN IT WENT AWAY, I HAVE 3 CHILDREN UNDER 17 YEARS OF AGE AND THIS PROBLEM JUST WORRIES ME AND HAS ME WORRIED ABOUT THE SAFETY OF MY FAMILY WHILE IN THIS CAR. WE HAD THE IGNITION REPLACE BY THE DEALER ABOUT A YEAR AGO, BECAUSE MY WIFE COULD NOT TURN OFF THE CAR. NO OTHER PROBLEMS REPORTED BY MY WIFE. WE LOVE OUR HHR. GREAT FAMILY CAR. WE MIGHT NEED TO GO BIGGER SINCE OUR GROWING FAMILY. HOPE THIS PROBLEM OF SRS GETS FIXED OR DOES NOT BECOME A FUTURE PROBLEM. *TR

DRIVING DOWN THE ROAD, NO NOISE OR INDICATION OF A PROBLEM THEN POWER STEERING INDICATOR CAME ON. NO POWER STEERING. PULLED OVER, TURNED OFF THE CAR AND CHECKED UNDER THE HOOD. EVERYTHING WAS INTACT. GOT BACK IN, STEERING WAS WORKING AGAIN. MAYBE 2 MINUTES DOWN THE ROAD AND GOT THE POWER STEERING WARNING AGAIN. POWER STEERING WAS GONE AGAIN. 4 YEAR OLD CAR SHOULD NOT HAVE THIS ISSUE-WOULD LIKE TO SEE RECALL. *TR

I WAS DRIVING DOWN THE ROAD WHEN ALL OF A SUDDEN THE POWER STEERING LIGHT CAME ON. I WENT TO PULL INTO A PARKING LOT AND THE CAR HIT A CURB BECAUSE THE POWER STEERING SHUT OFF. I SHUT THE CAR OFF AND TURNED IT BACK ON AND THE POWER STEERING WORKED AGAIN. STARTED DRIVING HOME AND WITH IN 5 MILES IT HAPPENED AGAIN. DROVE IT DIRECT TO THE MECHANIC. THEY SAID IT WAS THE POWER STEERING MOTOR. *TR

POWER STEERING CONSTANTLY GOES OFF WITHOUT WARNING. RESETS AFTER TURNING CAR OFF BUT GOES OUT AFTER A FEW MINUTES. CONTACTED CHEVROLET FOR INFORMATION ON RECALL SINCE THERE ARE HUNDREDS OF COMPLAINTS ABOUT IT. THEY SAID THERE ISN'T ANY AVAILABLE. COBALT HAD RECALLS FOR THE SAME ISSUE AND HHR HAVE THE SAME POWER STEERING MOTOR. THIS IS VERY DANGEROUS AND GM NEEDS TO DO SOMETHING ABOUT IT BEFORE PEOPLE GET HURT. *TR

TL - THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED WHILE AT A TRAFFIC LIGHT, SHE ACCIDENTALLY BRUSHED THE KEY AGAINST HER LEG CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 93,000. RK

POWER STEERING UNIT WENT OUT WHEN DRIVING WITHOUT WARNING. PULLED HHR OVER TO THE CURB TO GET THE CAR OFF THE ROAD AND DAMAGED TIRE ON CURB. CAR VERY HARD TO STEER AND COULD NOT CONTROL WHEN PULLING VEHICLE OFF ROAD. THIS IS A SERIOUS SAFETY HAZARD ESPECIALLY FOR MY WIFE WHO DOES NOT HAVE THE UPPER ARM STRENGTH TO CONTROL THE VEHICLE. SAME POWER STEERING UNIT IN THE CHEVY CRUZE AND PONTIAC G6 HAS BEEN RECALLED. DO NOT UNDERSTAND WHY THE HHR HAS NOT BEEN INCLUDED IN THE RECALL. SAME PROBLEM REPORTED ON THE INTERNET BY MANY OTHER OWNERS. *TR

I WAS DRIVING AT APPROX 35 MPH AND THE POWER STEERING WENT OUT. WHEN I FIRST TURN THE CAR ON IT WORKS BUT FOR ONLY ABOUT 10-20 SECONDS THEN GOES OFF AGAIN. IT IS INFURIATING THAT IT ISN'T COVERED IN MY WARRANTY. THE POWER STEERING MOTOR NEEDS TO BE RECALLED!!! *TR

FIRST THE CAR WOULDN'T START, BRAKES SMELT ON FIRE, ALSO NOISY BRAKES, CAR NEVER STARTED UNTIL 4 TURNS, CAR PULLS A FEW INCHES TO RIGHT WITH NO CONTROL OF STEERING CAR WOULD GO DEAD AT ANYTIME EVEN WHILE DRIVING. ELECTRICAL WOULD HAPPEN RANDOM ON SUNROOF, WIPERS, WINDOWS, AND BLINKERS. SCARY CAR, ESPECIALLY IF I WERE GOING DOWN A HILL WITH NO CONTROL. 2 YEARS LATER DEALERSHIP COULD NEVER RESOLVE PROBLEM. PAID $17,000 AND NEEDS $3,200 IN WORK. NOT SURE IF I FIX THESE PROBLEMS THE CAR WILL WORK PROPERLY. STRESSFUL CAR AND DANGEROUS. *TR

AFTER RETURNING HOME THE CAR COULD NOT BE TURNED OFF, NOR COULD THE KEY BE REMOVED FROM THE IGNITION AFTER DISCONNECTING THE BATTERY TO STOP THE ENGINE. *TR

ON TWO OCCASIONS WITHIN THE 3YR/36,000MILE WARRANTY, THE ESC AND ANTILOCK TEMPORARILY WENT OUT WITH DASHBOARD NOTIFICATION. NO ESC PROBLEMS SINCE, SO IT WAS NOT TAKEN TO DEALERSHIP. IN THE MEANTIME, WE HAVE A POWER STEERING PROBLEM THAT ONLY OCCURRED ONCE DURING THE WARRANTY PERIOD AT 35,000 MILES. NOW, AT 40,000, THE PROBLEM HAS WORSENED SO THE POWER STEERING FAILS EVERY TRIP. THE CAR STEERS HARD WHEN THIS OCCURS, OBVIOUSLY. RESTARTING THE CAR RESOLVES THE PROBLEM FOR A FEW MINUTES. *TR

I HAVE BEEN HAVING ISSUES WITH THE POWER STEERING LIGHT COMING ON THE DASH AS I AM DRIVING. IT OCCURS RANDOMLY, BUT AFTER READING SEVERAL WEBSITES I AM VERY CONCERNED THAT THIS IS A COMMON PROBLEM THAT NEEDS TO BE ADDRESSED AND A RECALL ISSUED. ONCE I TURN OFF THE CAR, AND TURN IT BACK ON THE STEERING WHEEL SOFTENS FROM ITS PREVIOUS RIGID STATE. I NEVER KNOW WHEN IT MIGHT OCCUR AND THAT IS DISTURBING. THROUGH RESEARCH I HAVE FOUND THAT THIS IS THE SAME SYSTEM THAT IS IN THE CHEVY COBALT AND A RECALL WAS ISSUED, SO WHY NOT THE HHR? IT APPEARS THAT A LOT OF CONSUMERS ARE EXPERIENCING THIS AND WE NEED CORRECTIVE ACTION!!! *TR

EXTERIOR "SUN VISOR" STARTED TO VIBRATE AT HIGH SPEED (70 MPH) . THE 2 ADHESIVE POSTS THAT ARE ATTACHED TO THE WINDSHIELD DETACHED FROM THE WINDSHIELD. VIBRATIONS CAUSED THE WINDSHIELD TO CRACK. *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THERE WAS A LOSS OF POWER STEERING IN ADDITION TO THE ILLUMINATION OF THE WARNING INDICATOR. THE VEHICLE CONTINUED IN OPERATION WITH FORCE BEING APPLIED TO THE STEERING WHEEL. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE IGNITION KEY BECAME STUCK IN THE IGNITION SWITCH, CAUSING THE VEHICLE NOT TO SHUT OFF. THE CONTACT REMOVED THE FUSE AND DISCONNECTED THE BATTERY TO SHUT OFF THE VEHICLE. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE POWER STEERING WARNING LAMP ILLUMINATED AS THE ENGINE WAS POWERED ON. THE POWER STEERING ASSIST ALSO FAILED WHILE THE CONTACT WAS DRIVING 35 MPH. THE CONTACT POWERED OFF THE VEHICLE AND THE STEERING BEGAN TO FUNCTION PROPERLY ONCE RESTARTED. THE VEHICLE WAS NOT TAKEN FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 2/26/14*CN

I,WAS DRIVING ON THE FWY!LUCKY ON THE EXIT AT RAMONA BLVD FROM THE 605 FWY MY CAR POWER WHEEL STAR TO TURNING HARD TO TURN RIGHT AND THE LIGHT ON THE PANEL SHOW POWER STEERING AND LUCKY ME! I,MANAGE TO TURNED VERY HARD BUT,I DID TURN THE WHEEL AND PARK MY CAR ON SHOULDER, I,TURN OFF THE CAR AND TURNED ON AGAIN AND THE WHEEL TURN SOFT AGAIN!SO I,CUT DRIVE SAFE TO MY HOME FROM THERE!!BUT I AM AFRAID GOING TO THE FWY AGAIN!!THIS HAPPEN 01_14_2014 PLEASE GIVE TO ME ANY FEEDBACK FROM THIS MATTER!!SCARE DRIVER..( THIS IS THE THIRD TIME HAPPEN) I AM AFRAID TO SOMETHING HAPPENS TO ME!!! *TR

STEERING WENT OUT ALL AT ONCE WHILE ROUNDING CURVES BECAME HARD TO KEEP FROM WRECKING OR TO MOVE TO SHOULDER OF ROAD. *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE THROTTLE BODY NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE POWER STEERING SUDDENLY FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE POWER STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 26,000. ...UPDATED 03/07/14 *BF

ON NOV. 26 ,2013 I WAS TURNING CAR AROUND IN A LOT AT 1 MPH AND POWER STEERING STOPPED WORKING AND DASH LIGHT CAME ON POWER STEERING. I DROVE HIGHWAY FOR 5 MILES TO A GARAGE WITH STEERING DIFFICULTY TO GET IT CHECKED, TURNED MOTOR OFF. MECHANIC SAID TO PULL IN GARAGE. WHEN I STARTED IT UP POWER STEERING WORKED AND HE COULD NOT CHECK IT SINCE IT WAS WORKING AT THAT TIME. DEALER SAID IF ITS PS MOTOR INCLUDING STEERING COLUMN IT COULD COST $1500 OR MORE. I WROTE TO GMC MOTORS AND THEY PHONED AND SAID THEY NEVER RECALLED FOR THIS " BECAUSE THERE WERE NOT ENOUGH COMPLAINTS FILED.". BOB FISHER CHEVROLET WHERE I PURCHASED THE AUTO , RT 61 READING PA ASSISTANT MANAGER, [XXX] TOLD ME THEY HAVE HAD QUITE A FEW HHR'S IN WITH THIS PROBLEM. GMC ONLY WANTS TO PAY ONLY FIRST HOUR OF DIAGNOSTIC WHICH I AM NOT SATISFIED WITH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER'S SIDE INTERIOR DOOR HANDLE BECAME FRACTURED WHEN ENGAGED. IN ORDER FOR THE CONTACT TO EXIT THE VEHICLE, THE FRONT SEAT PASSENGER RELEASED THE EXTERIOR DOOR HANDLE TO OPEN THE DOOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 20,500.

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE STEERING WHEEL FAILED SEVERAL TIMES AND BECAME HARD TO TURN. THE INFORMATION SYSTEM ALERTED A POWER STEERING FAILURE AFTER THE FAILURE HAD OCCURRED. THE CONTACT'S PERSONAL MECHANIC REPLACED THE STEERING WHEEL SENSOR HOWEVER THE FAILURE WAS NOT CORRECTED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 58,000.

KEY IS STUCK IN THE CYLINDER WITH THE ENGINE RUNNING. I CAN NOT TURN OFF THE ENGINE, ON A SUNDAY NIGHT. NO OPTIONS, BUT TO LEAVE THE CAR AT THE DEALERSHIP WITH THE CAR RUNNING AND UNLOCKED. COST WAS $499.50 TO REPLACE, PLUS LOSS OF WORK THE FOLLOWING MONDAY. TODAY'S DATE IS NOVEMBER 30, 2013, HAPPENED AGAIN WITH THE CAR OFF, (ABOUT TWO YEARS LATER). I FOUND HUNDREDS OF REPORTED INCIDENTS OF THIS KNOWN DEFECT ON THE INTERNET AND IS NOT CONSIDERED A REASON FOR THE MANUFACTURE TO RECALL THE DEFECT, AS IT DOES NOT MEET A SAFETY ISSUE AS OUTLINED BY NHTSA. *TR

WHEN I DRIVE MY CHEVY HHR IS WAS NOT SOUND ALERT ONLY THE POWER STEERING LIGHT COME ON AND HARD TO DRIVE ALMOST HAD ON ACCIDENT,WHEN I TRY TO CHECK THE FLUID IS NOTHING SO I CALL THE LOCAL DEALER AND TOLD ME THAT KIND THE CAR NO USE POWER STEERING FLUID IS ELECTRIC MY CONCERN IS POST TO HAVE SAME KIND OF ALERT BEFORE USED IN MY CASE IS HAPPENED ON A BUSY STREET . MAYBE YOU GUYS HELP TO THIS NOT HAPPEN AGAIN HOW I DON'T KNOW MAYBE WITH THE CHEVROLET COMPANY BECAUSE I HEARD I NOT THE FIRST PERSON THIS IS HAPPEN CAN BE A DEFECT IN THE CAR...... THANKS FOR U TIME I TRY TO WRITE CORRECT. *TR

I WAS DRIVING AT APPROX 40 MPH ON A SURFACE STREET. I HEARD A CLICK AND THE POWER STEERING MESSAGE CAME ON THE DISPLAY AND THEN THE WHEEL BECAME EXTREMELY HARD TO TURN. I RESTARTED THE CAR AND THE POWER STEERING CAME BACK. THE POWER STEERING MESSSAGE CONTINUES TO COME ON AND THE POWER STEERING GOES OUT AFTER DRIVING THE CAR LESS THAN 5 MIN EACH TIME I HAVE DRIVEN IT SINCE THE INITIAL INICIDENT. *TR

I WAS DRIVING THE CAR GOT UP TO 25 MPH AND THE STEERING WENT OUT, THE CAR WAS HARD TO STEER I TURNAROUND FOR HOME. I TURN THE CAR OFF TOOK THE KEY OUT OF THE IGNITION PUT IT BACK IN STARTED THE CAR UP AND IT WORK FOR ONE MINUTE AND WENT OUT AGAIN. *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE POWER STEERING ASSIST FAILED AND THE STEERING WHEEL BECAME VERY TIGHT WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE POWER STEERING MOTOR FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 57,398.

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, SHE ATTEMPTED TO MAKE A TURN AND THERE WAS A LOSS OF POWER STEERING WITH THE ILLUMINATION OF THE WARNING INDICATOR. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE ENGINE WAS TURNED OFF AND WHEN RESTARTED, THE VEHICLE RESUMED NORMALLY UNTIL THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE POWER STEERING MOTOR WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 55,227.

IT HAS HAPPENED 3 TIMES IN THE LAST 2 DAYS. STARTED UP THE CAR, AND HEARD A COUPLE BEEPS AND ON THE INFORMATION CENTER IT SAID "POWER STEERING" AND COULD BARELY MOVE THE STEERING WHEEL. I HAVE READ THAT CHEVY HAD A RECALL ON THE COBALT WHICH USES THE SAME PARTS AS THE HHR FOR STEERING, WHY IS THIS NOT RECALLED ALSO. IT MAKES NO SENSE. I'VE ALSO READ OF PEOPLE HAVING ACCIDENTS IN HHRS DUE TO THIS ISSUE. MY DAUGHTER ALSO WAS DRIVING THE CAR AND THE STEERING JUST WENT OUT ON HER AT ABOUT 20 MPH. THIS IS VERY DANGEROUS AND SEEMS PRETTY COMMON ON THESE VEHICLES. *TR

MY SON HAD BORROWED THE CAR TO GO TO WORK. ABOUT 1/2 MILE FORM HOME HE CALLED ME TO TELL ME THE "POWER STEERING" MESSAGE CAME ON THE SCREEN AND THE CAR FELT REALLY STIFF TO TURN. AFTER RETURNING HOME AND TAKING ANOTHER VEHICLE, I TOOK THE CAR OUT AND IT FAILED WITHIN 1/2 MILE. I TOOK IT TO A MEETING THE NEXT DAY, SAME RESULT. THE STEERING WORKED AFTER BEING PARKED DURING THE LUNCH MEETING, BUT FAILED AGAIN WITHIN ABOUT 1 MILE. *TR

I WAS PARKING MY CAR ,AND MESSAGE CAME POWER STEERING.THE CAR WAS VERY HARD TO HANDLE AND COULD NOT PARK THE CAR.I WENT SLOWLY DRIFTING TO A PARKING SPACE TO PARK.THE CAR WAS VERY HARD TO PARK .THE STEERING WHEEL VERY HARD TO TURN I FINALLY PARKED THE CAR.I WENT TO A MEETING,CAME BACK IN ABOUT TWO HOURS,THE STEERING PROBLEM WAS NOT THERE.AFRAID THAT THIS WOULD HAPPEN AGAIN,MY HUSBAND DROVE THE CAR HOME WITH NO PROBLEM.THIS SEEM TO BE A PROBLEM WITH THIS CAR. I WENT ONLINE TO SEE IF OTHER DRIVERS OF THIS CAR HAD PROBLEMS AND THE ANSWER IS YES. IF IT KEEPS HAPPENING THERE COULD BE AN ACCIDENT.THERE SHOULD BE A RECALL BECAUSE THERE IS DEFECT IN THIS CAR. THE CAR HAS LESS THAN 75,000 ON IT..PLEASE CORRECT BEFORE SOMEONE IS INJURED. *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE STEERING WHEEL MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. THE VIN WAS UNAVAILABLE.

POWER STEERING WENT OUT AND THE POWER STEERING WARNING MESSAGE CAME ON AS I MADE A LEFT TURN INTO HEAVY TRAFFIC. STEERING GOT VERY STIFF, BUT USABLE. PULLED INTO A PARKING LOT AND TURNED OFF THE CAR. WHEN I RESTARTED, THE POWER STEERING WAS AGAIN WORKING AND GOT ME 25 MILES HOME. THERE SEEMS TO BE A LOT OF THESE INCIDENTS! *TR

WHILE DRIVING THE ELECTRONIC POWER STEERING SHUT OFF CAUSING THE VEHICLE TO JERK TO THE RIGHT CAUSING US TO HIT A ROW OF MAIL BOXES. THIS HAS BEEN A REOCCURRING PROBLEM EVER SINCE. *TR

AT APPROX. 5:30PM , MY WIFE WAS DRIVING EAST ON US-10 FROM M-18, TO THE GARFIELD RD EXIT AT AUBURN MI WHEN THE CHIMES RANG AND POWER STEERING CAME ON THE DIC PANEL. IT SHOULD BE NOTED THAT AT THE TIME IT WAS RAINING CAUSING HER TO BE UNEASY ALSO NOTE THAT IT DID NOT CLEAR UP FOR APPROX. 2 HRS. *TR