2010 Chevrolet HHR complaints

STARTED VEHICLE IN PARKING LOT OF BUSINESS AFTER SHOPPING. "POWER STEERING" MESSAGE APPEARED IN DRIVER INFORMATION CENTER. DROVE VEHICLE IN PARKING LOT; WAS NO POWER ASSIST FOR THE STEERING, MANUAL STEERING ONLY. CHECKED OWNER'S MANUAL, NO INFORMATION ABOUT STEERING SYSTEM, OTHER THAN CONTACT DEALER IF MSG APPEARED. DROVE VEHICLE HOME WITH MANUAL STEERING. DID RESEARCH ON NET AND FOUND THAT THE HHR (& SEVERAL OTHER GM MODELS) HAD ELECTRIC MOTOR ASSIST FOR STEERING, AND GM HAD ISSUED A RECALL IN EARLY 2014 FOR THIS PROBLEM; COVERED WIDE VARIETY OF MODELS & YEARS, INCLUDING "SOME" 2010 HHR'S. CONTACTED DEALER, SAID BRING THE VEHICLE IN. STARTED VEHICLE, MESSAGE WAS GONE, POWER STEERING WORKED, BUT DROVE THE VEHICLE TO DEALER ANYWAY. SERVICE WRITER WAS UNAWARE OF ANY RECALL FOR THIS ISSUE. HE CHECKED THE VIN, SAID MY VEHICLE WAS NOT COVERED UNDER THIS RECALL; SAID HE "COULD CONTACT GM ABOUT ANY PARTICIPATION IN THE COST OF THE REPAIR; MAY BE 10%, MAY BE 100%, BUT THERE IS NO GUARANTEE." HHR REMAINED AT DEALER OVERNIGHT;SVC WRITER CALLED NEXT DAY, SAID ELECTRIC MOTOR HAD DEFINITELY FAILED, IT WAS $346, AND GM WOULD NOT COVER ANY OF IT. I HAD DONE MORE RESEARCH ONLINE IN THE MEANTIME, AND THERE WERE SEVERAL INSTANCES WHERE GM APPEARED TO BE VERY CONCILIATORY TO GETTING THIS PROBLEM RESOLVED. MY QUESTION IS WHY GM WOULDN'T COVER ANY OF THIS COST, EVEN IF THIS PARTICULAR '10 HHR WAS NOT INCLUDED IN THE '10 HHR'S COVERED UNDER THIS RECALL. A SECOND QUESTION WOULD BE HOW HARD THE SERV

*THIS AN UPDATE ON FILE NUMBER-# 10672324-2010 CHEVROLET HHR-SHIFTER PROBLEM ON MY LAST FILING I STATED THAT WE HAD ANOTHER RECALL ON OUR 2010 CHEVROLET HHR. PREVIOUS RECALLS WERE THE IGNITION SWITCH AND THE POWER STEERING SYSTEM. BUT I FOUND OUT THAT THE KEY GETTING STUCK WHEN THE CAR IS IN PARK, IS NOT A OFFICIAL "RECALL ,BUT IT SHOULD BE! WE RECEIVED A LETTER WARNING US OF THE PROBLEM AND IF IT OCCURRED, GM WOULD FIX IT FOR FREE. WELL, AS I REPORTED , IT DID HAPPENED. MY HUSBAND PARKED THE CAR, AND WE WERE PREPARING TO GO TO HIS DOCTOR"S' APPT. & TO AN EVENING SERVICE & THE KEY GOT STUCK. NO POWER, NO NOTHING, WE TRIED EVERYTHING. AND THAT THING THAT THE MANUAL SAID WOULD HELP US RELEASE THE KEY, WAS NOT THERE. SO THE CAR, SAT THERE DRAINING THE BATTERY. DR. APPT'S WERE MISSED. AND BECAUSE WE BOTH HAD APPT'S COMING UP, WE HAD TO RENT A CAR. BUT TO SUM IT ALL UP. WHEN THE TOLL DRIVER CAME, HE WAS ABLE TO JUMP THE CAR, AND THE KEY CAME OUT. AFTER TAKING THE CAR TO THE DEALER, THEY COULD NOT DUPLICATE THE PROBLEM. THEY SAID THAT THE BATTERY WAS GONE. BUT IT WAS FINE BEFORE THE KEY GOT STUCK. THEY REFUSED TO CHANGE THE SHIFTER. WE GOT A NEW BATTERY, AND ARE PRAYING THAT WE WON'T GET STRANDED IF IT HAPPENS AGAIN. AND WE ARE GOING TO CONTINUE TO FIGHT FOR OURSELVES AND FOR OTHERS! NO REIMBURSEMENT FOR THE BATTERY OR THE RENTAL. WE HAVE MADE OUR COMPLAINTS TO THE MANAGEMENT AT THE DEALER & TO GM. AND ONE MORE THING, OUR FIRST SIGN OF TROUBLE BEFORE PARKING THE CAR, WAS THAT THE A

DRIVING FROM WORK CAR STARTED RUMBLE RING THEN ENGINE LIGHT CAME ON. PANEL SAID REDUCE POWER AND SERVICE TRACTION. COAST THE CAR TO SIDE OF HIGHWAY SAT ABOUT 15 MINS AND RESTARTED CAR. IT STARTED ENGINE LIGHT STILL ON BUT WAS ABLE TO DRIVE FINE HAD ABOUT 40 MILES TO GET HOME AND IT DID IT AGAIN. I REPEATED THE STEPS AGAIN AND DROVE HOME. ON THE NEXT DAT TOOK IT TO THE DEALERSHIP AND HAD IT SERVICED AND THEY SAID THE THROTTLE BODY JUST NEEDED CLEANING. DROVE IT FOR ABOUT 3 WEEKS AND AGAIN IT HAPPEN. NOW ON FEBRUARY 2, 2015 AGAIN IT HAS HAPPENED AND THE CAR WON'T EVEN TURN STAY TO ALLOW ME TO GET IT SERVICED I WILL PROBABLY HAVE TO TOW IT. THE TEMPERATURE HAS BEEN SO COLD SO I HAVE BEEN COMMUTED ON TRAINS AND BUSES TO GET TO WORK FOR ALMOST A MONTH. *TR

TL*THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE TRANSMISSION WOULD MAKE AN ABNORMAL NOISE WHEN SHIFTING INTO GEAR. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.

MY STEERING WHEEL LOCKED AND COULD NOT MOVE MY CAR, AND I HIT A POLL AND DAMAGED MY RIGHT SIDE OF MY CAR. *TR

THIS A RECALLED 2010 CHEVROLET HHR. WE HAD THE IGNITION SWITCH RECALLED, POWER STEERING SYSTEM RECALLED, AND RIGHT AFTER THE IGNITION SWITCH WAS INSTALLED, THE KEYS STOP WORKING AND WE HAD TO GET TOWED. NOW, THE AIRBAG LIGHT CAME ON. AND WHEN WE WENT TO RE-START THE CAR, NOTHING. THE POWER WENT TOTALLY OUT, AND THE KEY IS STILL STUCK IN THE IGNITION SWITCH. ABOUT A FEW WEEKS AGO, WE GOT ANOTHER RECALL NOTICE FROM GM THAT THE TRANSMISSION SHIFTER MAY NOT PROPERLY TRANSMIT AN ELECTRICAL SIGNAL PROPERLY THAT WILL CAUSE THE KEY TO STAY IN A LOCK POSITION. WE ARE NOW STRANDED. AND WE HAVE TO ONCE AGAIN GET THE CAR TOWED TO THE DEALER AND PAY FOR A RENTAL. AND THERE ARE STILL SO MANY RECALLED CARS AT THE DEALER THAT THEY ARE SO BEHIND. ALL OF THIS IS GOING ON WHILE GM IS SHOWING OFF THEIR NEW CARS AT THE DETROIT AUTO SHOW. CARS THAT WILL PROBABLY SOON BE ON ANOTHER RECALL LIST. ENOUGH IS ENOUGH!! ALL CHEVY HHR OWNERS WHO HAVE HAD MORE THE ONE RECALL ON IT, SHOULD BE ALLOWED TO TURN THE CAR IN WITHOUT PENALTY OR CHARGE. ALL CAR NOTES SHOULD BE CANCELLED!-THANK YOU. AND "BE BLESSED"-[XXX] IN C/O [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THIS CAR HAS A KNOWN ISSUE BY GM ENOUGH TO HAVE THEM PLACE A BULLETIN OUT ON HOW TO FIX IT....THE FUEL LINE RUSTS THEN LEAKS....THIS CAR IS 4 YEARS OLD AND I HAD TO REPLACE A POTENTIAL FIRE HAZARD AT MY COST...GM SHOULD FIX THIS ISSUE NOT I....I CALLED MY MECHANIC AND TOLD HIM I HAD A LEAK IN THE FUEL LINE.....I QUOTE HIM EXACTLY...LET ME GUESS DRIVERSIDE IN FRONT OF THE REAR TIRE....ITS A KNOWN ISSUE...I SAT ON THE PHONE WITH MY MOUTH OPEN....I COULD NOT BELIEVE THIS....THIS IS ABHORRENT AND CHEVROLET GM....NEEDS TO BE ACCOUNTABLE FOR THESE ROLLING BALLS OF FIRE. *TR

2010 CHEVROLET HHR. CUSTOMER HAS RECEIVED RECALL FOR CAR BUT STILL HAS PROBLEMS AFTER REPAIR. *TA THE CONSUMER STATED AS SHE WAS DRIVING, SHE HEARD A GRINDING NOISE, WHENEVER SHE TURNED THE STEERING WHEEL. WHEN SHE RETURNED TO THE DEALER, THE NOISE WAS GONE. HOWEVER, WHEN THE VEHICLE WAS RETURNED TO HER, THE NOISE WAS THERE. THE DEALER DETERMINED THE AIR BAG COIL WAS MAKING THE NOISE. THE CONSUMER STATED THE NOISE WAS NOT THERE, WHEN SHE TOOK THE VEHICLE TO THE DEALER TO COMPLETE THE RECALL. *JB

WHILE DRIVING THROUGH A SCHOOL ZONE AT 25 MPH, MY POWER STEERING FAILED AND REVERTED TO MANUAL STEERING. MY GIRLFRIEND IS UNABLE TO STEER THE VEHICLE DURING THE MANUAL STEERING MODE. I RESEARCHED THE VIN RECALL DATABASE AND FOUND THAT THERE WAS RECALL FOR "SOME" 2010 NON TURBO MODELS. MINE IS A NON TURBO MODEL. I HAD TWO RECALLS ON MY VEHICLE WHICH I HAD REPAIRED ON 12/31/2014. THE FOLLOWING QUOTE IS FROM THE GM RECALL WEB PAGE: ?WITH THESE SAFETY RECALLS AND LIFETIME WARRANTIES, WE ARE GOING AFTER EVERY CAR THAT MIGHT HAVE THIS PROBLEM, AND WE ARE GOING TO MAKE IT RIGHT,? SAID [XXX] , VICE PRESIDENT, GM GLOBAL VEHICLE SAFETY. ?WE HAVE RECALLED SOME OF THESE VEHICLES BEFORE FOR THE SAME ISSUE AND OFFERED EXTENDED WARRANTIES ON OTHERS, BUT WE DID NOT DO ENOUGH.? THIS IS A SEVERE SAFETY ISSUE THAT MUST BE ADDRESSED. *TR

MY POWER STEERING LIGHT CAME ACROSS THE DASH AND I COULD NOT STEER MY CAR TO GOOD. IT WILL NOT GO OUT NOW AND I HAVE 2 KIDS THAT WE ALMOST GOT INTO AN ACCIDENT WHEN THIS HAPPENED. I HAVE ONLY HAD MY CAR A YEAR AND A HALF AND I THINK SOMEONE SHOULD BE FIXING IT FOR ME AT NO COST. *TR

I WAS GOING 25 MPH WHEN I CRASHED CAUSING OVER 5,000 DOLLARS WORTH OF AUTO AND PROPERTY DAMAGE IN ADDITION TO THE MEDICAL BILLS WHICH I HAVE NOT RECEIVED IN FULL YET. THE CAR MALFUNCTIONED WHILE I WAS DRIVING AND I WAS NOT ABLE TO CONTROL IT. I RECEIVED THE RECALL INFORMATION IN THE MAIL, BUT THE CAR HAD NOT BEEN REPAIRED. ALSO, THE AIRBAGS DID NOT DEPLOY WHEN THE CRASH HAPPENED. I SUFFERED A CONCUSSION DUE TO THE ACCIDENT. I WAS THE ONLY PERSON INJURED. *JS

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE AIR CONDITIONER FAILED TO FUNCTION AND THE AIR VENTS BEGAN TO BLOW HOT AIR. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE AIR COMPRESSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

DRIVING ON INTERSTATE AND THE STEERING WARNING LIGHT CAME ON, THE STEERING BECAME ALMOST IMPOSSIBLE TO MANAGE. PULLED OFF AT NEXT EXIT THINKING I WOULD CHECK THE FLUID LEVEL. COULDN'T LOCATE THE FLUID RESERVOIR AND READ THE MANUAL TO FIND OUT THAT THE POWER STEERING IS ELECTRICALLY CONTROLLED. CAME CLOSE TO LOSING CONTROL OF THE VEHICLE AT HIGH SPEEDS. *TR

2010 CHEVROLET HHR. THE ENGINE DIED WHILE DRIVING. *MW THE DEALER INFORMED THE CONSUMER, THE STEERING COLUMN AND STEERING BOX NEEDED TO BE REPLACED. *JB

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL SEIZED AND REQUIRED EXCESSIVE FORCE TO MANEUVER. WHEN THE VEHICLE WAS INITIALLY STARTED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER DIAGNOSED THAT THE POWER STEERING MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 35 MPH AND APPROACHING A STOP LIGHT, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE CAUSING HER TO CRASH INTO A SECOND VEHICLE. THE AIRBAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED UNKNOWN INJURIES AND MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DIAGNOSIS OF THE FAILURE WAS UNKNOWN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

POWER STEERING FAILURE WHILE DRIVING. HAS HAPPENED MULTIPLE TIMES WITH MORE FREQUENCY SINCE INITIAL INCIDENT. THIS VEHICLE VIN # IS NOT INCLUDED IN RECALL. *TR

I AM GETTING THE RUNAROUND FROM RYDELL CHEVROLET IN NORTHRIDGE, CA WITH REGARD TO THIS RECALL. CALLED SHORTLY AFTER RECEIVING FIRST RECALL NOTICE TO ORDER PARTS, TOLD NO PARTS AVAILABLE YET. WENT IN FOR SERVICE IN AUGUST, ORDERED THE PARTS FOR THE RECALL. CALLED IN SEPTEMBER BECAUSE I HADN'T HEARD ANYTHING OVER 3 WEEKS AND WAS TOLD I DIDN'T NEED TO ORDER PARTS, THEY HAD THEM AND NO PROBLEM, COME IN AND GET REPAIRED. I COULDN'T COME UNTIL THIS MONTH, I CALLED FOR AN APPOINTMENT TO REPLACE THE RECALL PARTS, APPOINTMENT TOMORROW MORNING. RECEIVED A CALL TODAY, NO PARTS AVAILABLE FOR THE RECALL REPAIR WILL HAVE TO ORDER THEM. REALLY??? I HAVE 2 PIECES OF MAIL I RECEIVED FRIDAY, 11/21/14 THAT SAY "YOUR IGNITION SWITCH RECALL PARTS ARE NOW AVAILABLE" WITH THE INFO FOR RYDELL NORTHRIDGE, CA INVITING ME TO MAKE AN APPOINTMENT NOW! THIS IS RIDICULOUS!. GM MAY WANT TO FIX THESE PROBLEMS BUT THE DEALERSHIPS SURE DO NOT. *TR

RYDELL CHEVROLET IN NORTHRIDGE CALIFORNIA POSTPONED MY RECALL SERVICE BECAUSE THE REPLACEMENT PARTS THEY RECEIVED WERE DEFECTIVE. YES I SAID DEFECTIVE. I DON'T WANT MY DEFECTIVE PARTS REPLACED WITH MORE DEFECTIVE PARTS. THESE CARS ARE LEMONS AND GM KNOWS IT. I SHOULD CALL THE NEWS. *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE INTERIOR DOOR HANDLE ON THE DRIVER SIDE FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE DOOR HANDLE BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE INTERIOR DOOR HANDLE ALSO FRACTURED. THE VEHICLE WAS TO BE TAKEN BACK TO THE DEALER FOR A SECOND REPAIR TO REPLACE A SECOND DOOR HANDLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,505.

MY 2010 HHR SERVICE ESC AND SERVICE TRACTION WARNING CAME ON ENGINE POWER REDUCED AND HAD LITTLE BRAKE CONTROL. I HAD TO PULL OFF AS IT REDUCED MY SPEED AND WAS HARD TO STEER. VERY DANGEROUS. HOW CAN THIS BE FIXED IT SEEMS LIKE THERE ISN'T A SERVICE STATED IN ALL THE REPORTS HERE. *TR

WHILE DRIVING OVER INDEPENDENCE PASS IN COLORADO AT 14,000 FEET, ABOUT A HALF MILE FROM THE TOP ON A WINDY, TWO LANE ROAD WITH LOTS OF CARS TRAVELING IN BOTH DIRECTIONS THE CAR BEGAN TO STALL AND STUMBLE. WE HAD TO PULL OVER THE BEST WE COULD NOT TO BLOCK TRAFFIC (THIS IS A TWO LANE NO SHOULDER, NO GUARDRAIL, MOUNTAIN HIGHWAY WITH MANY SWITCHBACKS) WE WERE HEADED UPHILL AND WITH NO POWER HAD TO ROLL SLOWLY BACK TO THE SWITCHBACK TO TURN AROUND. THE CAR WOULD START AND STUMBLE JUST ENOUGH TO MANEUVER IT AROUND GOING DOWN HILL. IT WAS 5PM ON A FRIDAY EVENING MILES FROM ANY RETAIL STORE AND OUT OF CELL PHONE RANGE SO WE WERE PRETTY DESPERATE. WE COASTED DOWN THE MOUNTAIN ROAD, STARTING THE STUMBLING AND SPUTTERING ENGINE WHEN OUR SPEED BECAME TO MUCH OR WE APPROACHED A SWITCHBACK SO THAT THE POWER BRAKES COULD BE USED TO SLOW US DOWN. THIS WENT ON FOR 20-30 MINUTES UNTIL WE WERE OFF THE HAZARDOUS PART OF THE MOUNTAIN PASS AND THEN WHEN WE ATTEMPTED TO START THE CAR IT REMAINED RUNNING. WE WILL NEVER ATTEMPT TO GET INTO A HAZARDOUS SITUATION WITH THIS CAR EVER AGAIN. THIS COULD HAVE RESULTED IN SERIOUS DAMAGE OR DEATH. WE COULD HAVE BEEN STRANDED ON THIS MOUNTAIN PASS FOR THE EVENING. THIS WAS THE SECOND TIME IN A 2-3 DAY PERIOD THIS STALLING OCCURRED. OTHER CARS PASSED US BY WITHOUT ISSUE AND IN FACT I HAVE TAKEN MANY CARS OVER INDEPENDENCE PASS IN THE PAST WITH NO ISSUES. I SPOKE TO MY DEALER AND THEY INDICATED THEY WERE NOT AWARE OF ANY ISSUES, AND IT MUST HAVE BEEN THE GAS. T

AFTER DRIVING SEVERAL HOURS, CAME TO A ROAD CONSTRUCTION AREA AND STOPPED FOR A COUPLE OF MINUTES AND THE ENGINE BEGAN TO STUMBLE AND EVENTUALLY DIED AFTER A MINUTE OR SO. AFTER SETTING STILL WITH THE ENGINE AND IGNITION OFF, THE CAR STARTED BACK UP AND WENT ON DOWN THE ROAD WITHOUT ANY FURTHER INCIDENT. *TR

DRIVER'S SIDE DOOR HANDLE JUST BRAKES OFF. I FEEL THIS IS A SAFETY ISSUE AS YOU CAN BECOME TRAPPED IN YOUR CAR. THE ONLY WAY TO OPEN THE DOOR WHEN THIS HAPPENED IS TO ROLL DOWN WINDOW AND PUT YOUR ARM OUT TO OPEN FROM THE OUTSIDE OR HAVE SOMEONE ELSE OPEN FOR YOU. FOR INSTANCE, IF YOU WERE IN AN ACCIDENT, CAR CAUGHT ON FIRE, STALLED ON RAILROAD TRACKS, OR CARJACKED YOU ARE A PRISONER IN THE CAR. THE DOOR HANDLES ARE MADE OF PLASTIC AND IS A VERY EXPENSIVE REPAIR., MINE WAS $200. IF IT HAD NOT BEEN A SAFETY CONCERN, I WOULD NOT HAVE REPAIRED IT. IF YOU RESEARCH THE INTERNET IT IS VERY COMMON PROBLEM. PLEASE RESEARCH. *TR

CURRENTLY WHAT I AM DRIVING MY GEARS ARE GETTING STUCK AND THIS NOISE COMES OUT WHEN I DRIVE, ALSO MY SENSOR IS DEFECTIVE MY LIGHTS IN MY CAR GO OFF AND ON, A LIGHT SAYING I HAVE LOW AIR ON MY TIRES GO ON. I HAVE TAKING MY CAR TO THE TIRE SHOP AND EVEN CHANGED MY TIRES BUT THAT DID NOT WORK. MY ACCIDENT HAPPEN IN JANUARY 2014 HOWEVER THERE IS NEW THINGS THAT ARE OCCURRING AND I NEED HELP WITH THE GENERAL MOTORS TO FIX MY CAR. WHEN THE CAR WAS RECALLED I TOOK IT IN AND THEY ONLY FIXED THE IGNITION SWITCH AND POWER STEERING I TOLD THEM ABOUT THE REST OF THE ISSUES THAT I WAS HAVING SUCH AS THE TRANSMISSION AND I WAS TOLD THAT WAS NOT THEIR PROBLEM. *TR

MY POWER STEERING IS GOING IN AND OUT IN MY CAR WHICH CAN BE QUITE DANGEROUS. GM SAYS THERE IS A RECALL ON IT BUT ITS IN CUSTOMER PHASE MAILING SO THEY WON'T FIX IT. *TR

PLASTIC INSIDE DOOR HANDLES BREAKS OFF IN HAND AND LEAVE DISABLED AND VETERAN STRANDED IN DRIVERS SEAT. SEE HTTP://WWW.CHEVYHHR.NET/FORUMS/HOW-TUTORIAL-LIBRARY-21/HOW-FIX-BROKEN-INTERIOR-DOOR-HANDLE-LESS-THAN-$10-41305/. *TR

I ASKED FOR A WARRANTY REPAIR ON MY AIRBAG. THE DEALER GOT THE PART AND SENT IT BACK ON 7-13-12. THEY NEVER CALLED, EMAILED OR WROTE ME A LETTER. I WAS NEVER CONTACTED. . RECENTLY. GM RECALLED MY KEYS, I ASKED ABOUT MY AIRBAGS. FOR THE FIRST TIME, ON 9-12-14, [XXX] WAS THE ONLY SERVICE EMPLOYEE WHO TOLD ME THE PART IS NOT AT THE DEALER AND IT WAS SENT BACK 2 YEARS AGO AND IF I WANTED IT I WOULD HAVE TO PAY ALMOST 400.00 FOR IT. I HAD DETRIMENTALLY RELIED ON THE REPRESENTATIONS OF AT LEAST 13 DIFFERENT CONTACTS WITH SERVICE PEOPLE, OVER THIS PERIOD OF TIME, WITH THIS SERVICE DEPARTMENT TO HONOR THE REPAIR. [XXX] COPIED THE SERVICE WORK ORDER SHEET AND GAVE ME A COPY OF IT. THERE WAS NO MENTION OR NOTATION OF A PHONE CALL EVER BEEN MADE, ON IT. [XXX] AND [XXX] , SERVICE MANAGERS AT JAMES MARTIN CHEVROLET 6250 WOODWARD AVE. DETROIT, MICHIGAN 48202, REFUSE TO HONOR THE AIRBAG REPAIR ALTHOUGH THEY ARE REPAIRING OTHER MODEL AIRBAGS DAILY ON A OPEN SAFETY RECALL FROM THE NSTB. GENERAL MOTORS REPRESENTATIVE [XXX] AT 1-866-790-5600 EXTENSION [XXX] REFUSES TO HONOR THE REPAIR ALTHOUGH HE HAS OPEN RECALLS ON OTHER MODELS FOR THE SAME ISSUE. SINCE GENERAL MOTORS HAS A HISTORY OF EXPLODING AIRBAGS CAUSING CRASHES AND SEVERAL OPEN RECALLS ON SEVERAL MODELS, I AM CERTAIN THAT THIS ONE (2010 HHR) SHOULD BE ADDED TO THE LIST FOR SAFETY CONCERNS. ALSO, THE RUNNING LIGHTS HAVE A SAFETY ISSUE TOO, ON ALMOST ALL MODELS THE DAYTIME RUNNING LAMPS AND REGULAR LIGHTS HAVE THE RIGHT HEADLIGHT OUT. THI

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE DECELERATED WITHOUT WARNING AND STALLED. AS A RESULT, ANOTHER VEHICLE CRASHED INTO THE SIDE OF THE CONTACT'S VEHICLE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 55,999.

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 10 MPH, THE BRAKE PEDAL FAILED TO RESPOND AND THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR ILLUMINATED. AS A RESULT, THE VEHICLE CRASHED INTO A TRAILER. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 35,243.

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER SIDE INTERIOR DOOR LATCH FAILED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE VEHICLE STALLED WHILE STOPPED AT AN INTERSECTION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM). THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.

POWER STEERING GOES OUT WHILE IN DRIVE. COMES BACK ON WHEN CAR IS TURNED OFF AND RESTARTED, THEN GOES OUT AGAIN. REPEATEDLY. *TR

WAS DRIVING DOWN HIGHWAY AND SUDDENLY THE POWER ASSIST STEERING QUIT WORKING AND COULD NOT STEER VEHICLE. SOMETIME POWER ASSIST WORKS AND SOMETIMES IT DOESN'T.. AT TIMES IT LOCKS UP. HAD TO HAVE A MECHANIC GET VEHICLE TO CHEVROLET GARAGE BECAUSE I WAS NOT STRONG ENOUGH TO STEER IT. *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL LOCKED CAUSING THE VEHICLE TO CRASHED INTO A FIRE HYDRANT, A MAILBOX, AND LANDED INTO A DITCH. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

I WAS DRIVING TO AN APPOINTMENT, WHEN MY POWER STEERING FLASHED ON THE DASH SCREEN AND MY STEERING WHEEL WENT FROM FLUID TO STIFF. I PULLED OVER TO THE SIDE OF THE ROAD AS SOON AS IT HAPPENED AND TURNED OFF THE CAR. WHEN I TURNED IT BACK ON, THE STEERING WAS FLUID AGAIN, BUT THE AIR BAG LIGHT HAD CAME ON AS WELL AS THE ABS AND TRACTION. THE STEERING WHEEL WAS FLUID ONLY FOR A FEW MINUETS, AND THEN AFTER MAKING A FEW TURNS, I LOST THE STEERING ONCE AGAIN. I HAVE LEARNED OF A RECALL ON THE HHR'S POWER STEERING AND STARTER. I WILL GO TO THE DEALER AND ASK THEM WHAT THEY CAN DO. I AM FILING THIS SO IT IS NOTED IN THE RECORDS OF THE HAPPENINGS. *TR

INSIDE DRIVERS DOOR HANDLE DEFECTIVE ,,WILL NOT LET DRIVER OUT OF CAR IN A TIME OF A CRASH. *TR

AIRBAG HARNESS UNDER PASSENGER SEAT DEFECTIVE ,,MAKING AIRBAG LIGHT COME ON AND STOPPING AIRBAGS FROM WORKING IN A TIME OF A CRASH. *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE INTERIOR DOOR HANDLES FRACTURED. THE CONTACT MENTIONED THAT THE DOORS COULD ONLY BE OPENED BY USING THE EXTERIOR HANDLES. THE DEALER STATED THAT THE DOOR HANDLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

WE'VE HAD BOTH INSIDE DOOR HANDLES CRUMBLE & BREAK IN OUR HANDS & THE CAR COMPANY WANTED ALMOST $400.- TO FIX THEM (WHICH I CANNOT AFFORD). NOW I & MY PASSENGER HAVE TO ROLL THE ELECTRIC WINDOWS DOWN, IN ORDER TO GET OUT OF THE CAR...DANGER... AND NO ONE CARES!!! I READ WHERE OTHERS ARE HAVING THE SAME PROBLEMS... WHAT THE HECK??? THIS IS NOT RIGHT!!! *TR

WE'VE HAD BOTH INSIDE DOOR HANDLES CRUMBLE & BREAK IN OUR HANDS & THE CAR COMPANY WANTED ALMOST $400.- TO FIX THEM (WHICH I CANNOT AFFORD). NOW I & MY PASSENGER HAVE TO ROLL THE ELECTRIC WINDOWS DOWN, IN ORDER TO GET OUT OF THE CAR...DANGER... AND NO ONE CARES!!! I READ WHERE OTHERS ARE HAVING THE SAME PROBLEMS... WHAT THE HECK??? THIS IS NOT RIGHT!!! *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE INTERIOR FRONT DRIVER SIDE DOOR HANDLE BECAME FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN VERIFIED THE FAILURE AND REPLACED THE DOOR HANDLE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE POWER STEERING FAILED INTERMITTENTLY. THE POWER STEERING, AIR BAG, AND SERVICE ENGINE SENSORS WERE ALL ILLUMINATED AND THE CONTACT HAD A DIFFICULT TIME TURNING THE STEERING WHEEL. THERE WAS A LOUD CLICKING NOISE THAT WAS HEARD EACH TIME THE STEERING WHEEL WAS TURNED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBERS: 14V153000 (STEERING) AND 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. UPDATED 10/7/14*CN THE VEHICLE OVERHEATED, THE ENGINE AND AIR BAG LIGHT ILLUMINATED. THE LOWER CONTROL BUSHING, TIMING SOLENOID AND CAMSHAFT NEEDED TO BE REPLACED. UPDATED 11/25/14 THE CONSUMER STATED THE DEALERSHIP COULD NOT DUPLICATE THE POWER STEERING FAILURE. THE LEFT FRONT HEAD LIGHT WAS REPLACED 5 TIMES. THE CATALYTIC CONVERTER AND FRONT AXLE WERE REPLACED. THE VEHICLE ROLLED BACKWARDS OUT OF THE DRIVEWAY CAUSING MINOR DAMAGE. *JS

DAVID STANELY CHEVROLET OKLAHOMA CITY WAS NOTIFIED IN MAY THAT WE NEED TO TAKE CARE OF THE RECALL NOTICES ON THE POWER STEERING AND IGNITION. THEY SAID IT WOULD TAKE 6-8 WEEKS TO GET THE PARTS. AS OF THE 4TH OF AUGUST THEY HAVE MADE NO ATTEMPT TO FIX THESE RECALLS AND WE ARE NOW BEING TOLD WE HAVE AN APPOINTMENT TO HAVE IT INSPECTED FOR PARTS ON SEP 18TH. IS THIS HOW GM IS HANDLING ALL THESE RECALLS? *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT RECEIVED NOTFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V153000 (STEERING) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL * THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED WHEN THE STEERING WHEEL SEIZED AND THE VEHICLE CRASHED INTO A TRUCK. THE CONTACT SUSTAINED MINOR INJURIES TO THE LEGS, NECK, AND BACK. ONE OF THE PASSENGERS SUSTAINED INJURIES TO THE LOWER BACK AND HANDS. THE OTHER PASSENGER SUSTAINED INJURIES TO THE LOWER BACK AND THIGHS. MEDICAL ATTENTION WAS RECEIVED AND A POLICE REPORT WAS FILED. AFTER THE CRASH, THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 14V153000 (STEERING) AND 14E021000 (ELECTRICAL SYSTEM: IGNITION SWITCH); HOWEVER, THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO JERK AND WOULD NOT ACCELERATE. THE SERVICE TRACTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 89,000.

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE DEALER DID NOT KNOW WHEN THE PART WOULD ARRIVE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

DRIVING AND DASH GO BLACK PROBLEM STEERING ALSO HAVING PROBLEM WITH CAR STARTING AND TURNING HAVE HAD TO CALL AAA SEVERAL TIME GOT NEW BATTERY STILL SAME PROBLEM CAR STARTS WHEN IT WANT STOPS WHEN IT WANTS HAVE RECEIVED TWO SPEEDING TICKETS IN LESS THEN TWENTY-FOUR WHILE USING CRUISE CONTROL WHERE AGAIN THE PANEL JUST GOES OUT SAME WITH LIGHTS THERE ARE TIMES WHEN SOMETHING ALSO SMELL LIKE IT IS BURNING HAVE REPORTED THIS SEVERAL TIMES TO GM NO RESPONSE VERY AFRAID TO DRIVE THIS CAR BECAUSE I DON'T KNOW WHAT IT WILL DO ON ANY GIVEN DAY BUT I HAVE A LOAN ON THIS CAR I PRAY EVERY DAY I GET IN AND ATTEMPT TO GO TO WORK PRAYING I MAKE IT SAFE TO AND FROM WORK [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR