THIS VEHICLES SAFETY CHIMES CAN SHUT OFF CAUSING OWNER TO BE LOCKED OUT OF THE VEHICLE WITH KEYS STILL IN IGNITION. THIS OCCURS WHEN PARKED AND TURNED OFF OR WHEN PARKED AND ENGINE RUNNING. SMALL OCCUPANTS AS INFANTS CHILDREN AND PETS COULD BE TRAPPED IN A FREEZING OR HOT CAR. THIS VEHICLE HAS NO INTERIOR HATCHBACK DOOR OPENER AND CAN ESSENTIALLY PIN OCCUPANTS IN A ACCIDENT INTO THE VEHICLE IF FORWARD DOORS ARE DAMAGED DURING ACCIDENT. THE ONLY ESCAPE COMES FROM REMOVING PLASTIC HOUSING AND USING A SCREWDRIVER TO A HIDDEN LATCH INSIDE THE DOOR HOUSING.
2010 Chevrolet HHR complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
DOOR HANDLES BREAK EASILY AND HAVE BEEN REPLACED ONCE EACH AND DRIVERS HAS BEEN REPLACED TWICE. ALSO OPENING REAR DOORS FROM OUTSIDE OF THE CAR, THE PASSENGER REAR DOOR DOES NOT LOCK ANY LONGER AND YOU CAN NOT GET OUT THE DOOR WITHOUT FIGHTING WITH THE LOCK ON REAR PASSENGER SIDE. THE REAR DRIVERS SIDE YOU HAVE TO JERK THE DOOR FORWARD AND SOMETIMES IT WILL OPEN FROM THE OUTSIDE. YOU CANNOT OPEN IT FROM INSIDE.
MY CAR WAS RECALLED AND REPAIRED FOR BAD POWER STEERING MOTOR AND IT HAS BROKE AGAIN AND DEALER WANTS ME TO PAY FOR REPAIRS I WAS JUST DRIVING TO WORK THAT MORNING AND THE STEERING BECAME HARD TO TURN AND NO WARNING LIGHTS THE LASTIME IT HAPPENED THE CAR HAD 84,117 MILES
THE ELECTRONIC POWER STEERING MOTOR ASSIST SYSTEM IS NOT WORKING. I START THE CAR AND WITHIN 2 MINUTES THE CAR IS SAYING THAT THE EPS IS NOT FUNCTIONING AND STEERING THE CAR BECOMES EXTREMELY DIFFICULT. ALL THE TIME. VERY UNSAFE AT ANY SPEED ESPECIALLY TURNING. I WOULD LIKE MY CAR TO BE INCLUDED IN THE NATIONAL RECALL.
THE DOORS COME OPEN WHILE DRIVING.
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 15 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE POWER ASSIST WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) AND STATED THAT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
STEERING COLUMN LOCKS UP. CAR IS VERY,VERY,VERY HARD TO STEER. POWER STEERING GOES OUT AT ANY TIME AND I AM AFRAID TO DRIVE BECAUSE OF POTENTIAL ACCIDENT. I HAVE ALREADY CALLED ,02/15/2016, AND COMPLAINED ABOUT POWER STEERING LOCK UP.
KEY FOB IS INOPERABLE EXCEPT FOR THE LOCATE CAR OPTION. UNABLE TO LOCK/UNLOCK DOORS OR ARM SECURITY SYSTEM. GOT A NEW BATTERY AND THOUGHT THAT MIGHT FIX IT, BUT IT'S STILL INOPERABLE. THIS CAR IS BARELY 6 YEARS OLD AND IT SHOULD NOT BE HAVING ALL OF THESE PROBLEMS. THIS CAR THAT WAS RATED WITH ONE OF THE HIGHEST SAFETY RATINGS FOR IT'S TYPE AND THAT IS WHY I PURCHASED IT. NOW I CANNOT EVEN ARM THE ANTI-THEFT DEVICE TO SAFEGUARD MY CAR AND ANYTHING IN IT. WINDOWS DON'T ROLL DOWN, DOOR HANDLES BREAK OFF, THE ELECTRICAL SYSTEM IS NOT REPORTING THE CORRECT INFORMATION, THE STEERING IS LOCKING UP AND THE PREVIOUSLY RECALLED IGNITION SWITCH IS NOT PERFORMING CORRECTLY.
THE SERVICE AIR BAG LIGHT KEPT APPEARING. IT WOULD BE ON FOR A FEW DAYS, THEN GO OFF AND THE CHECK ENGINE LIGHT WOULD APPEAR. THE LIGHT DESIGNATING SEAT BELT USE FOR THE PASSENGER WOULD NOT ISSUE A WARNING SOUND AND SOMETIMES WOULD NOT COME ON EVEN IF SOMEONE WAS SITTING IN THE PASSENGER SEAT. THIS HAPPENS AT ANY TIME WHEN THE CAR IS TURNED ON. THIS HAS BEEN VERIFIED BY A CHEVY DEALER, BUT THEY SAY SINCE MY CAR IS NOT ONE OF THE VINS BEING RECALLED FOR THIS PROBLEM THAT I WILL HAVE TO PAY FOR IT. THEY HAVE OFFERED ME A RECONCILIATION DEAL FOR A LESSER DOLLAR AMOUNT.
POWER WINDOWS: UNABLE TO ROLL DOWN ANY WINDOW EXCEPT THE DRIVER SIDE USING THE DRIVER SIDE DOOR PANEL. THIS, IN CONJUNCTION WITH THE DOOR HANDLES BREAKING OFF WHEN THE CAR WAS BARELY 3 YEARS OLD, MAKES IT A SAFETY CONCERN SHOULD I NEED TO GET OUT OF THE CAR THROUGH THE WINDOWS. I AM ABLE TO ROLL THE WINDOWS UP WHEN USING THE DRIVER SIDE DOOR PANEL BUTTON, JUST UNABLE TO ROLL THEM DOWN. THIS STARTED OUT WITH THE FRONT PASSENGER SIDE WINDOW NOT WORKING, THEN WENT TO THE REAR DRIVER SIDE AND NOW THE REAR PASSENGER SIDE WINDOW CAN ONLY BE LOWERED BY LOCKING THEN UNLOCKING THE WINDOW AND APPLYING PRESSURE TO THE WINDOW SWITCH AT AN ANGLE. IF I NEEDED TO GET MY SERVICE DOG OUT OF THE BACK SEAT AND WAS UNABLE TO USE THE DOOR, I WOULD NOT BE ABLE TO LOWER THE WINDOW WITHOUT EFFORT. THIS PUTS HER LIFE OR THE LIFE OF A HUMAN WHO MAY BE PRESENT IN THE BACK SEAT AT SERIOUS RISK. THIS SLOWLY STARTED A COUPLE YEARS AGO AND HAS ESCALATED. THE LOCAL CHEVY DEALER, RIVERSIDE CHEVY IN ROME, GEORGIA, IS AWARE OF THE PROBLEM, BUT THE COST IS TOO MUCH FOR MY DISABILITY INCOME TO COVER.
BOTH INSIDE FRONT DOOR HANDLES BROKE OFF BEFORE THE CAR WAS 2 YEARS OLD. I AM DISABLED AND WITH THE OTHER PROBLEMS I AM REPORTING THAT ARE RELATED TO THIS CAR, THIS IS A SERIOUS SAFETY ISSUE THAT WOULD TRAP ME IN THE CAR IF THERE WERE EVER AN ACCIDENT. WITH THE WINDOWS NOT BEING ABLE TO BE ROLLED DOWN FROM THE DRIVER'S SIDE CONTROL PANEL IT IS IMPOSSIBLE TO OPEN THE TWO FRONT DOORS IF YOU DON'T HAVE SMALL ENOUGH FINGERS TO REACH INSIDE THE DOOR AND UNLATCH THE MECHANISM. EVERYONE I HAVE SPOKEN WHO HAS AN HHR ARE ALSO HAVING THE SAME PROBLEMS.
STEERING WHEEL IS LOCKING IN PLACE AS IT SHOULD WHEN YOU PARK, TURN THE CAR OFF AND REMOVE THE KEY, BUT THEN THE STEERING REMAINS LOCKED WHEN YOU INSERT THE KEY AND ATTEMPT TO RESTART THE CAR. THE WHEELS ARE NOT IN A TURNED POSITION AND THE STEERING WHEEL IS IN IT'S APPROPRIATE POSITION. IT TAKES WIGGLING THE STEERING WHEEL AS MUCH AS YOU CAN UNTIL THE KEY CATCHES TO GET IT TO START. THE KEY WILL COMPLETELY TURN TO THE "ON" POSITION, BUT IF THAT STEERING WHEEL IS LOCKED THERE IS NO CONNECTION AND THE STEERING MUST BE WIGGLED UNTIL THE KEY ENGAGES. ALSO, THE STEERING DOES NOT RESPOND AS WELL AS IT DID BEFORE THE 1ST RECALL FOR THE IGNITION SWITCH. IT FEELS AS IF THE WHEELS ARE NOT RESPONDING APPROPRIATELY WHEN I AM DRIVING. IT'S HARDER TO MAINTAIN CONTROL AND STAY IN MY LANE. I DO NOT KNOW IF THIS HAS ANYTHING TO DO WITH THE RECALL ON THE STEERING THAT WAS PREVIOUSLY PERFORMED BUT IT IS BECOMING PROGRESSIVELY WORSE.
IN A PARKING GARAGE ON THE 4TH FLOOR. BACKING OUT OF SPACE. WHILE BACKING UP, I HEAR A LOUD BOOM. NOTHING BEHIND ME. THOUGHT PERHAPS A TIRE FAILURE. PUT VEHICLE IN DRIVE TO PULL FORWARD OUT OF TRAFFIC LANE, AND THE ENGINE ACCELERATED UNCONTROLLABLY. BRAKES WOULDN'T RESPOND. BY THE GRACE OF G-D OR REFLEXES, I TURNED THE WHEEL TO THE RIGHT TO AVOID FLYING THROUGH THE GUARDRAIL AND OFF THE 4TH STORY OF THE PARKING GARAGE. VEHICLE CAME TO A HALT WHEN IT SMASHED INTO A CONCRETE SUPPORT PILLAR. BOTH AIR BAGS DETONATED, PASSENGER-SIDE AIR BAG APPARENTLY BROKE THE WINDSHIELD ON THAT SIDE. ENGINE SHUT OFF. LIGHTS IN PASSENGER COMPARTMENT TURNED ON, HAZARDS STARTED FLASHING ON/OFF (COULDN'T TURN THEM OFF). WAITED FOR TOW TRUCK FOR 5 HOURS. TOW DRIVERS HAD TO JUMP BATTERY - COULDN'T GET FRONT HOOD OPEN, BACK DOOR ELECTRONIC LOCK NON-FUNCTIONAL DUE TO DEAD BATTERY. TOW DRIVER CLIMBED INSIDE CAR, REMOVED INSIDE DECKING TO ACCESS BATTERY. TOW DRIVER JUMPED BATTERY, ATTEMPTED START. FIRST TWO OR THREE TIMES, IT WOULDN'T START, EVENTUALLY ON THE 4TH OR 5TH TIME IT STARTED BUT THE ENGINE WAS RACING AGAIN. TOW DRIVER PUT CAR IN REVERSE AND IT FLEW BACKWARD (I THOUGHT IT WAS GOING TO GO OFF THE DECK OF THE GARAGE BACKWARDS...). HE STOPPED THE VEHICLE, TURNED THE WHEEL AND HEADED FORWARD - IT SHOT DOWN THE RAMP UNTIL THEY GOT IT OUT OF THE GARAGE AND ON THE TRUCK (I WAS OUTSIDE THE VEHICLE WATCHING FROM A SAFE DISTANCE WHILE HE DID THIS). VEHICLE TOTALED. NOT SURE WHAT THE PROBLEM IS/WAS, BUT I'
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 70 MPH, A LOUD NOISE WAS HEARD AND THE VEHICLE BEGAN TO DECELERATE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE NOISE THAT WAS HEARD WAS A CV DRIVESHAFT LOCATED ON THE FRONT PASSENGER SIDE. THE MANUFACTURER OF THE PART WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
SHORTLY BEFORE CHRISTMAS (2015) WE BAGAN TO SMELL FUEL FROM THE REAR DRIVER'S SIDE OF OUR 2010 HHR. THERE DID NOT APPEAR TO BE ANY LEAKING GAS; HOWEVER, WE TOOK THE CAR TO THE DEALER FOR PROPER DIAGNOSIS. THE DEALER DETERMINED THE FUEL LINES HAD RUSTED THROUGH. WHEN WE TOOK THE CAR HOME TO DECIDE OUR NEXT ACTION, WE DISCOVERED IT WAS NOW LEAKING A SIGNIFICANT AMOUNT OF FUEL, AND PROMPTLY BROUGHT THE VEHICLE BACK FOR FULL REPAIR. THE CAR WAS 5 YEARS OLD. EVERYONE I HAVE SPOKEN WITH SINCE HAS NEVER HEARD OF RUSTED FUEL LINES ON A 5 YEAR OLD VEHICLE. I WROTE GM'S EXECUTIVE OFFICE, AND THEY SIMPLY STATED THAT IT WAS DUE TO ENVIRONMENTAL CONDITIONS. I LIVE IN FLORIDA, BUT DO NOT LIVE DIRECTLY ON OR NEAR THE OCEAN. I ALSO DO NOT PARK THE CAR AT OR NEAR THE OCEAN ON ANY KIND OF REGULAR BASIS. THIS CAR ALSO NEVER DRIVES IN SNOW. IF ENVIRONMENTAL CONDITIONS CAUSED THE FUEL LINES TO GO BAD, EVERY CAR IN FLORIDA WOULD HAVE THEIR FUEL LINES REPLACED EVERY FIVE YEARS, AND THIS IS SIMPLY NOT THE CASE. THE DISTINCTION IS THAT FUEL LINES DO NOT RUST THROUGH ON VEHICLES OF THIS AGE. THERE ARE NUMEROUS MODEL YEARS OF THE HHR REPORTING THE EXACT SAME ISSUE IN NUMEROUS STATES ALL OVER THE USA; THUS, THIS IS NOT A LOCALIZED ENVIRONMENTAL ISSUE. FAULTY DESIGN AND/OR MATERIALS IS CAUSING THESE FUEL LINES TO PREMATURELY RUST OUT AT THE JOINTS. ALMOST ALL OF THE REPORTS OF THIS ISSUE OCCUR BEFORE FIVE YEARS OF AGE FOR THE VEHICLE. IF CORVETTE'S WERE HAVING THEIR FUEL LINES RUST OUT WITHIN 5 YEARS, TH
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG SENSOR LIGHT ILLUMINATED OFF AND ON. ALSO, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE STOPPING DISTANCE WAS EXTENDED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHEN THE BRAKE PEDAL WAS DEPRESSED, THERE WAS AN ABNORMAL VIBRATION AT THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FRONT DRIVER AND PASSENGER SIDE LOWER CONTROL ARMS RUBBER BUSHING WERE WORN AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE FRONT DRIVER SIDE DOOR HANDLE FRACTURED. THE VEHICLE WAS REPAIRED, BUT THE FAILURES RECURRED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 70 MPH, THE POWER STEERING FAILED. WHEN THE BRAKES WERE APPLIED, THE PEDAL PULSATED AND THE ELECTRIC POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO OPERATE THE VEHICLE WITH THE POWER STEERING AFTER SWITCHING TO A DIFFERENT KEY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE AT A STOP SIGN, THE VEHICLE SHOOK VIOLENTLY AND STALLED. THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT FIND A FAILURE. THE VEHICLE WAS NOT REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE ELECTRIC POWER STEERING (EPS) WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED ON EVERY OCCASION WHERE THE VEHICLE WAS RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.....UPDATED 01/13/16 *BF UPDATED 01/22/16.*JB
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS TURNED OFF AND RESTARTED BUT THE FAILURE PERSISTED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 25 MPH, THE REAR AND DRIVER SIDE AIR BAGS DEPLOYED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. UPDATED 1/20/2016 *SS *CN
ESC ACTIVATION LIGHT COMES ON, CAR VIBRATES BADLY AND HARD TO STEER. HAPPENS MAINLY ON DRY ROADS, AT TIMES GOING AROUND A BEND IN THE ROAD. IT IS SPERATIC, BUT LAST WEEK HAPPENED ALMOST EVERYDAY. ITS BEEN AT THE DEALER 6 TIMES TO TRY TO FIX, BUT TO NO AVAIL.
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE ESC AND AIR BAG WARNING LIGHTS RANDOMLY FLASHED. AS THE FAILURE PROGRESSED, THE WARNING LIGHTS REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS PENDING REPAIRS UNDER NHTSA CAMPAIGN NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM), 14V171000 (ELECTRICAL SYSTEM) AND 14V153000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 80 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AFTER THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS RESTARTED , HOWEVER, THE FAILURE RECURRED. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,000.
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING AT APPROXIMATELY 30 MPH AND MAKING A RIGHT TURN, THE STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
POWER STEERING NON OPERATIVE, WENT OUT WHILE VEHICLE WAS IN MOTION ON A CITY STREET. TURN THE CAR OFF AND THE POWER STEERING WORKS FOR A SHORT WHILE BUT SOON GOES OUT AGAIN WHILE IN TRAFFIC.
POWER STEERING QUIT WORKING 2 TIMES WHILE DRIVING VEHICLE IN 2 DAYS. ONCE WHILE TURNING AND ONCE WHILE DRIVING STRAIGHT DOWN ROAD. STOPPING AND RESTARTING CAR CAUSED IT START WORKING AGAIN. AFTER THE SECOND TIME I TOOK THE CAR IN TO DEALER WHO STATED POWER STEERING MOTOR WAS BAD AND NEEDED REPLACING. BOTH TIMES WERE DRIVING AT UNDER 40MPH. CHEVROLET CLAIMED THIS WAS NOT COVERED UNDER CAMPAIGN NUMBER: 14V153000. NEITHER TIME RESULTED IN A WRECK OR DAMAGE, JUST A FEW MISSING HEART BEATS.
WHILE EXITING ONTO THE FREEWAY AT 45 MPH THE POWER STEERING LIGHT WENT ON AND THE STEERING DIDN'T WORK. I REALIZED THE IT WAS DIFFICULT TO MANEUVER THE STEERING WHEEL AND CAR AND GOT OFF ON THE FIRST EXIT WHICH WAS 2 MILES AWAY. I TRIED NOT TO PANIC AS I HAD MY KIDS IN THE CAR. I THEN WENT TO THE NEAREST GAS STATION. TURNED OFF THE CAR TO CAL MY HUSBAND. AND WHEN I TESTED THE CAR TO TURN IT BACK ON THE POWER STEERING LIGHT WAS OFF AND THEN THE STEERING WHEEL WAS NORMAL. I DECIDED I NEEDED TO TRY AND GET HOME, WE WERE 45 MINUTES AWAY FROM HOME. AS I DROVE THE CAR AGAIN AT A STEADY SPEED I STAYED ON THE SLOWEST LANE AND WHILE DRIVING ON THE FREEWAY AGAIN THE POWER STEERING STOPPED WORKING AT 65 MPH. SINCE THEN IT STILL HAPPENS ONCE WE DRIVE IT. I HAVE A VIDEO OF WHEN IT GOES ON. I SAFELY RECORDED THE MALFUNCTION. THIS IS OUR ONLY TRANSPORTATION AND WE JUST BOUGHT IT FROM CARMAX IN MAY.
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 15 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED NHTSA CAMPAIGN NUMBER: 14V153000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL VEERED TO THE LEFT TOWARDS AN ONCOMING VEHICLE. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING GEAR BOX AND RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING OUT OF THE DRIVEWAY, AN ABNORMAL NOISE EMITTED FROM THE STEERING WHEEL. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE THAT ALSO OCCURRED WHEN MAKING A TURN. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE STEERING MOTOR NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.
MY HHR IS HAVING REPEATED ISSUES WITH THE SENSORS. I HAVE ALREADY PAID TO HAVE SENSORS REPLACED AND I WILL NO LONGER DO SO. THE HHR IS ONE OF THE MOST COSTLY VEHICLES I'VE OWNED.
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 35 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
IN THE AFTERNOON ON THURSDAY 7/9/15, I HEARD A DING IN THE VEHICLE (WARNING SOUND) AND THE WORDS "POWER STEERING" APPEARED ON THE DASH PANEL UNDER THE SPEEDOMETER. ALL LOSS OF STEERING ASSIST WAS LOST AND MANUAL STEERING WAS THE ONLY WAY TO STEER THE VEHICLE. AFTER TURNING THE VEHICLE OFF/ON, THE POWER STEERING WORKED AGAIN AND THEN AFTER A FEW MINUTES THE SAME ISSUE OCCURED. I PARKED THE VEHICLE AND DID NOT DRIVE IT UNTIL THE NEXT DAY. I SEARCHED FOR RECALLS AS WELL AS CONTACTED THE LOCAL CHEVROLET DEALER TO DISCUSS THE ISSUE AND IF THERE WERE ANY RECALLS. I WAS TOLD THERE IS A RECALL FOR POWER STEERING ON SOME 2010 CHEV HHR MODELS BUT MY VIN HAS NOT BEEN IDENTIFIED. THE NEXT DAY I AVOIDED DRIVING THE VEHICLE WHEN POSSIBLE DUE TO SAFETY CONCERNS AND THE INABILITY TO SCHEDULE AN APPOINTMENT WITH THE DEALERSHIP FOR DIAGNOSIS. I DID DRIVE THE VEHICLE ONCE AND THE SAME THING DESCRIBED ABOVE HAPPENED THREE TIMES BEFORE I COULD GET BACK HOME. AT THIS POINT I DID NOT WANT TO DRIVE THE VEHICLE AT ALL UNTIL THE PROBLEM HAD BEEN FIXED. I SCHEDULED AN APPOINTMENT WITH THE LOCAL CHEV DEALER AFTER A CANCELLATION OCCURRED AND THE POWER STEERING MOTOR WAS REPLACED ON 7/11/15. I HAVE CONTACTED GM ABOUT THIS AND HAVE BEEN ADVISED THE VEHICLE WAS NOT UNDER RECALL. WHILE I UNDERSTAND THE VEHICLE WAS NOT UNDER AN OFFICIAL RECALL, THE SAME EXACT PROBLEM HAPPENED IN THE SAME EXACT WAY DESCRIBED ON THE GM WEBSITE AND A RESULT OF THAT POWER STEERING RECALL IS TO REPLACE THE POWER STEERING MOTOR. I
THE FIRST TIME THIS OCCURRED, WE WERE DRIVING DOWN THE HIGHWAY AND COULD BARELY PULL OVER. WE RESTARTED THE CAR AND IT DID NOT OCCUR AGAIN FOR 6 DAYS BUT NOW, EVEN TURNING OFF THE CAR AND RESTARTING ONLY HELPS FOR A FEW MINUTES. THE CAR IS VERY HARD TO STEER THIS WAY. WE ARE TOLD THAT OUR HHR IS NOT ONE OF THE ONES INCLUDED IN THE RECALL, YET THE PROBLEM IS THE SAME AS THOSE RECALLED. IT SEEMS THAT THE RECALL SHOULD BE EXPANDED.
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING, THE POWER STEERING WARNING LIGHT ILLUMINATED. THE STEERING WHEEL SEIZED AND REQUIRED EXCESSIVE FORCE. THE CONTACT SHUT OFF THE VEHICLE AND RESTARTED THE ENGINE; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS STEERING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
EXPERIENCED LOSS OF POWER STEERING ASSIST AND A MESSAGE DISPLAYED ON THE DRIVER INFORMATION CENTER WITH A CHIME SOUNDS. VEHICLE REVERTED TO MANUAL STEERING, BUT GREATER DRIVER EFFORT WAS REQUIRED AS I HAD TO TURN SO I WOULD NOT HIT OTHER VEHICLES. SAME ISSUE AS IN RECALL BULLETIN # BULLETIN 14115. AFTER FINDING OUT ON GOOGLE THAT CARS LIKE MINE HAD BEEN RECALLED I CALLED MY CHEVY DEALER AND THEY SAID THAT MY CAR DID NOT QUALIFY FOR FREE REPAIR, EVEN THOUGH OF CORRECT MAKE AND YEAR. THEY DID NOT SEEM TO CARE AT ALL THAT I WAS STRANDED AND WOULD NOT GIVE ME AN APPOINTMENT UNTIL 3 DAYS LATER, BUT TOLD ME TO CALL GM AS THEY DID NOT SEEM TO WANT TO DEAL WITH ME. I CALLED GM AND THEY SAID THE SAME THAT THE CAR HAD NOT BEEN RECALLED FOR SOME REASON, AND DID NOT SEEM TO CARE EITHER. I TOOK MY CAR TO A REGULAR GARAGE, DRIVING IT IN THE MIDDLE OF THE NIGHT SO THERE WOULD BE LESS TRAFFIC AND LESS RISK OF A CRASH AND THEY COULD NOT REPAIR IT AS THEY NEEDED THE GM SOFTWARE IN ORDER FOR THEM TO DO THAT, BUT THEY DID TELL ME THAT IT WAS THE SAME ISSUE AS THE ONES THAT WERE BEING RECALLED. NOW I WILL HAVE TO MISS MORE WORK AND TRY TO BEG TO GET AN APPOINTMENT AND SPEND A FORTUNE ON HAVING SOMETHING FIXED THAT SHOULD HAVE BEEN TAKEN CARE OF AS PART OF THE RECALL. I AM A SINGLE MOTHER DURING THE WEEK, AND HAVE NO OTHER CHOICE, I AM AFRAID. I HAVE ALWAYS DRIVEN CHEVROLET VEHICLES BUT THAT IS IT FOR ME, I WILL NEVER BUY A GM AGAIN. I AM VERY DISAPPOINTED BY THEIR DISHONESTY, AND POOR QUALITY OF
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING FAILED AND THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE CONTACT DROVE THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER SIDE DOOR HANDLE FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000. UPDATED 8/21/15*CN THE CONSUMER STATED UPON GRABBING THE HANDLE TO EXIT VEHICLE IT SNAPPED OFF. THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE. UPDATED 12/1/2015*JS
DRIVING ON FREEWAY POWER STEERING WENT OUT, DASH INDICATED POWER STEERING. EXTREEMLY DIFFICULT TO STEER VEHICLE EVEN AT HWY SPEED. PULLED OVER, SHUT OFF ENGINE, RESTARTED VEHICLE, POWER STEERING NOW WORKING AGAIN. FINISHED DRIVING TO WORK, ON THE WAY HOME, IT WENT OUT AGAIN. PULLED OVER , SHUT OFF ENGINE, RESTARTED, POWER STEERING WORKING AGAIN, FINISHED DRIVING HOME. CHECKED WITH CHEVY DEALER, THEY INFORMED ME THAT MY VIN IS NOT INCLUDED IN THE RECALL.
I WAS DRIVING DOWN I 20 IN GEORGIA AND I THOUGHT MY TIRE BLEW OUT. I GOT OUT OF THE CAR AND THE TIRE IS FINE, THE RIM IS BENT UP LIKE SOMEONE BEAT IT WITH A HAMMER. I HAVE NEVER SEEN ANYTHING LIKE THIS, BUT IT WAS VIBRATING AND HUMMING ABOUT 2 DAYS BEFORE THIS HAPPENED. SCARED ME HALF TO DEATH AND COULD HAVE BEEN A BAD ACCIDENT IF TRAFFIC WAS HEAVIER. *TR
WIFE AND CHILDREN IN CAR ON HIGHWAY. SLOWED DOWN CAR IN TRAFFIC. ALL OF SUDDEN NO ACCELERATION AS ALL FORWARD GEARS PROVIDED NO POWER. CAR WOULD GO ONLY IN REVERSE. CAR WAS ON, JUST NO FORWARD POWER. ONSTAR FOUND NO TROUBLE CODES, MECHANIC SCANNER FOUND NO DIAGNOSTIC TROUBLE CODES. FAMILY HAD TO BE RESCUED BY STATE HIGHWAY PATROL AS CARE WAS BROKE DOWN IN MIDDLE LANE OF HIGHWAY WITH SEMI TRUCKS GOING 65MPH ON BOTH SIDES.SUSPECTED CATASTROPHIC TRANSMISSION FAILURE. *TR
FRONT TIRE STARTED BREAKING APART AT SEAM ON INSIDE OF TIRE LEAKING AIR. *TR
WHILE PUTTING ON NEW SEAT COVERS I NOTICED THE BOTTOM SEAT BELT SWIVEL ATTACHMENT TO THE CAR RUSTED. CHECKED BOTH FRONT SEATS AND THEY WERE BOTH CRUSTY RUSTED. THIS CAN'T BE GOOD. I HAVE PICTURES TO VERIFY MY FINDING. AWAITING YOUR REPLY. THANK YOU. *TR
POWER STEERING STOPS OPERATING AT ANY SPEED, BUT HAPPENED THIS TIME AT 50MPH IN A CURVE. CAUGHT ME BY SURPRISE AND WAS DIFFICULT TO MAINTAIN THE LANE AS A RESULT, BUT I MANAGED. THIS IS THE SAME SYMPTOM AS FOUND IN COBALT'S AND HHR'S IN CANADE. SAME PART NUMBERS INVOLVED, ETC... FOR SOME REASON THESE ARE NOT RECALLED ON US HHR'S. PLEASE HELP! *TR
I HAVE TO REPLACE THE BRAKE PADS EVERY 6MONTHS AND THE TIRES WEAR UNEVEN. THE FRONT RIGHT AXLE IS LOOSE, AFTER THEY DID THE RECALL AND FIXED THE STEERING COLUMN THE VEHICLE STARED MESSING UP FROM LOUD NOISE TO VIBRATION IN THE PEDALS AND STEERING WHEEL. IF I WANT IT FIXED I HAVE TO PAY FOR IT. ONLY HAD VEHICLE NOT EVEN 2 YEARS FROM DEALERSHIP AND IT HAS NUMEROUS ISSUES. I WISH I NEVER GOT THIS VEHICLE AND DON'T RECOMMEND IT TO ANYONE. THIS VEHICLE IS NOT SAFE TO DRIVE WHEN IT RAINS BECAUSE IT LOOSES TRACTION AND SLIDES CONSTANTLY. *TR
BOTH FRONT DOOR HANDLES ON INSIDE BROKE OFF AND I ASKED THE DEALER TO FIX IT THEY SAID THEY WOULD HAVE TO CHARGE ME ITS A DANGEROUS THING AND I HAVE TO ROLL DOWN THE WINDOWS TO GET OUT OF THE CAR. *TR
ABOUT A YEAR AND A HALF AGO MY RIGHT TAIL LIGHT WENT OUT, REPLACED THE BULB. ABOUT 9 MONTHS AFTER THAT IT WENT OUT AGAIN, REPLACED IT. ABOUT 3 MONTHS AFTER THAT IT WENT OUT AGAIN, REPLACED IT AGAIN. ABOUT A FEW MONTHS LATER IT WENT OUT AGAIN, REPLACED IT AGAIN. 3 WEEKS LATER IT WENT OUT AGAIN, REPLACED IT. ONE WEEK LATER IT WENT OUT AGAIN.... I HAVE NOT REPLACED IT YET BECAUSE THE LAST TIME MY HUSBAND SAID THAT THE LIGHT HOLDER IS MELTING. EACH TIME WE REPLACED THE BULB WE BOUGHT THE RECOMMENDED BULB. *TR
TL*THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE INTERIOR DOOR HANDLE FRACTURED. IN ADDITION, BOTH REAR DOOR HANDLES FRACTURED. THE DRIVER AND REAR SEAT PASSENGERS COULD ONLY EXIT THE VEHICLE BY RELEASING THE WINDOW AND ACCESSING THE EXTERIOR DOOR HANDLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Chevrolet HHR → · Every HHR year → · How the figures are calculated →