Owners filed 18 complaints about this vehicle with federal regulators, most often about the fuel system, gasoline. It has been recalled 1 time.
What fails
Component
Reports
Crashes
Fires
Injuries
Fuel System, Gasoline
5
0
0
0
Fuel/Propulsion System
4
0
0
0
Structure › Body
2
0
0
0
Seat Belts
2
0
0
1
Steering › Linkages › Tie Rod Assembly
1
0
0
0
Seats
1
0
0
0
Engine and Engine Cooling
1
0
0
0
Electrical System › Horn
1
0
1
0
Electrical System
1
0
1
0
1 safety recall
Part 573 reports
Fuel System, Gasoline06E043000
Filed May 19, 200688,303 vehiclesHoneywell International, Inc.
Defect. CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.
Risk. THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
Remedy. HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).
What owners reported
Newest filings
Structure › Body
Filed Oct 21, 2016NY
HINGES BROKE; DOORS ARE UNSAFE.
Fuel/Propulsion System
Filed Dec 21, 2015124,000 milesAZ
CORRODED AND LEAKING FUEL FILLER NECK. FOOLISH DESIGN INVOLVING DISSIMILAR METALS HELD IN CONTACT AND SURROUNDED WITH A CONDUIT WHICH HOLDS WATER AND ROAD SALT. DESIGN IS DESTINED FOR FAILURE. GM HAS A PARTIAL RECALL FOR THE SNOW BELT. SUCH A FOOLISH DESIGN SHOULD BE FIXED EVERYWHERE AS IT IS JUST A MATTER OF TIME UNTIL FAILURE.
Structure › Body
Filed Aug 13, 2015133,000 milesNE
THE PASSENGER SIDE SWING DOORS ARE VERY HARD TO OPEN AND SHUT AND THE DRIVERS SIDE SWING DOORS ARE IN THE INITIAL STAGE OF THIS. THE PASSENGER SWING DOOR THAT IS FIRST TO OPEN (RIGHT) DOES NOT WANT TO OPEN AND DOESN'T WANT TO SHUT. I HAVE TO FORCE IT. THE SECOND DOOR (LEFT) IS GETTING WORSE AS WELL. THIS IS CAUSING THE INTERIOR LIGHT PIN IN THE DOOR JAM TO NOT PUSH IN ALL THE WAY, THEREFORE; THE LIGHTS WILL NOT SHUT OFF.
Fuel/Propulsion System
Filed Aug 26, 2014107,000 milesUT
TL* THE CONTACT OWNS A 2003 CHEVROLET EXPRESS 1500 VAN. THE CONTACT STATED THAT WHEN FUELING THE VEHICLE, FUEL SPRAYED FROM THE FILLER NECK. THE DEALER DIAGNOSED THAT FUEL FILLER PIPE NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.
Fuel/Propulsion System
Filed Jan 17, 2013148,000 milesCO
TL* THE CONTACT OWNS A 2003 CHEVROLET EXPRESS 1500. THE CONTACT STATED THAT FUEL WAS LEAKING FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN AND THE MECHANIC ADVISED THAT THE RETURN AND DELIVERY FUEL LINES WOULD HAVE TO BE REPLACED DUE TO CORROSION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 148,000.
Fuel/Propulsion System
Filed May 22, 2012162,000 milesSC
ON A FEW OCCASIONS PRIOR TO LOCATING A LEAK, I NOTICED A GASOLINE SMELL. FINALLY WHEN FILLING EARLIER THIS MONTH, I SAW A LOT OF LEAKING COMING OUT OF THE FUEL FILLER TUBE, BETWEEN THE METAL TUBE AND THE PLASTIC COVER SURROUNDING THE TUBE. WHEN I GOT HOME, I CUT OFF THE PLASTIC TUBE ABOUT HALFWAY AND FOUND A STATIC WIRE RUNNING THE LENGTH OF THE TUBE. EVERYWHERE, WHERE THIS WIRE TOUCHED TO METAL PIPE, IT WAS CORRODED COMPLETELY THROUGH. THE STATIC WIRE IS OF A DIFFERENT MATERIAL AND WAS NOT CORRODED. PRESENTLY I HAVE WRAPPED THE TUBE WITH A GASOLINE RESISTANT TAPE. BUT, I WILL HAVE TO REPLACE THE TUBE SOON. THE LOCAL DEALERSHIP HAS QUOTED APPROX. $241.00 WITHOUT INSTALLATION. ARE THERE OTHER INSTANCES LIKE THIS AND IS THERE A RECALL I'M NOT AWARE OF. THANK YOU FOR YOUR TIME. *TR
Fuel System, Gasoline
Filed Apr 1, 2012PA
FOR SOMETIME, THERE WAS A SMELL OF GASOLINE WHEN FILLING THIS VAN, WHICH I JUST ATTRIBUTED TO A VAPOR RELEASE WHEN THE TANK WAS FULL. RECENTLY, I NOTICE GAS LEAKING UNDER THE VAN WHEN FILLING AT THE GAS STATION. THE GAS LEAKS IN AND AROUND THE BRAKE LINES. THIS VAN IS A 2003 CHEVROLET EXPRESS 1500 WITH LEFT HAND DOOR OPTION. THIS IS MY FAMILY VEHICLE AND IN RESEARCHING THIS PROBLEM FURTHER, I UNDERSTAND IT TO BE A KNOWN PROBLEM AND A DESIGN FLAW, WHERE THE FUEL FILL HOSE RUSTS. THIS NEEDS A RECALL WITH IMMEDIATE ATTENTION. *TR
Fuel System, Gasoline
Filed Jan 30, 2012IN
I WAS REFUELING MY VAN AND GAS STARTED POURING OUT FROM THE BOTTOM. AFTER LOOKING I DISCOVERED THE FUEL FILLER NECK WAS RUSTED THRU. THE VAN ONLY HAS 64K MILES. I REPLACED IT MYSELF AT THIS TIME. THERE WAS NO COLLISION DAMAGE....SIMPLY HEAVY CORROSION. *TT
Fuel System, Gasoline
Filed Jan 9, 201264,000 milesMI
TL* THE CONTACT OWNS A 2003 CHEVROLET EXPRESS 1500. THE CONTACT STATED THAT AFTER REFUELING, HE NOTICED AN OVERPOWERING FUEL ODOR. THE CONTACT FURTHER INSPECTED THE VEHICLE AND FOUND THAT THE FUEL TANK WAS LEAKING AND RUSTED. THE VEHICLE WAS INSPECTED BY THE DEALER AND THEY ADVISED THE CONTACT THAT THE GASOLINE FILLER TUBE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000. UPDATED 02/13/12
Seat Belts
Filed Jul 17, 201173,850 milesIL
DRIVERS SEAT BELT BECAME STUCK AND I HAD TO LIMBO TO GET OUT OF MY EXPRESS CONVERSION VAN. I HAD TO BAG ON IT TO MAKE IT RELEASE. IT DOESN'T LATCH ANYMORE AND I NEED TO REPLACE THE BOTTOM SECTION. *TR
Fuel System, Gasoline
Filed Jul 17, 201163,000 milesIL
GAS FILLER TUBE RUSTED THROUGH AND GASOLINE LEAKED EVERY TIME I REFUELED. THIS WAS NOT A SMALL HOLE. THE METAL ON THE WHOLE TUBE BROKE DOWN CAUSING FUEL TO LEAK AND CREATING A FIRE HAZARD. UPDATED 08/11/11 *BF UPDATED 3/08/2012 *LN *TR
Fuel System, Gasoline
Filed Sep 3, 201092,464 milesIL
FUEL LEAKING FROM FUEL TANK FILLER TUBE WHEN FILLING GAS TANK. *TR
Seats
Filed Jan 15, 200969,000 milesOH
SEAT BACK OF DRIVERS SEAT FAILED AND NOW SEAT WILL NOT STAY IN THE UPRIGHT POSITION. THE VEHICLE WAS NOT INVOLVED IN A COLLISION AND THIS OCCURED WHILE DRIVING. *TR
Engine and Engine Cooling
Filed Sep 9, 2008138,000 milesMD
TL*THE CONTACT OWNS A 2003 CHEVROLET EXPRESS 1500. ON SEPTEMBER 7, 2008, THE CONTACT STARTED THE VEHICLE AND HEARD A KNOCKING SOUND. THE SOUND ORIGINATED FROM THE ENGINE AND PERSISTED THROUGHOUT THE DAY. HE CHECKED THE OIL AND NOTICED THAT THERE WAS ONLY ONE QUART. HE PLACED MORE OIL IN THE VEHICLE. THE FAILURE DID NOT PREVENT HIM FROM ACCELERATING. THE CONTACT TOOK THE VEHICLE TO A LOCAL REPAIR SHOP AND WAS INFORMED THAT THE LIFTERS AND PUSH RODS WERE DEFECTIVE, WHICH CAUSED THE ENGINE TO FAIL. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 138,000.
Seat Belts1 injured
Filed Jul 5, 2008134,089 milesMA
(1)SEAT BELT WILL NOT LATCH. SEATBELT LATCH OPENS WITHOUT WARNING. (2)THE SIDE CARGO DOOR HINGES ARE FAULTY AND HARD TO OPEN. OPENS WITHOUT WARNING. *TR
Electrical SystemFire
Filed Feb 24, 200840,270 milesPA
AT 4:30 A.M. ON THE MORNING OF FEB 13 2008 WAS AWOKE TO FLAMES FLICKERING ON BEDROOM WALL IT WAS MY 2003 REGENCY CONVERSION VAN GOING UP IN SMOKE NO APPARENT REASON BUT IT DID START IN THE FUSE BOX AREA MAYBE THE SAME ISSUE AS THE HORN PROBLEM THE WEEK BEFORE HAD THE SAME PROBLEM OF HORN GOING OFF IN THE MIDDLE OF THE NIGHT BUT THERE WAS NO FIRE AT THAT TIME. *TR
Steering › Linkages › Tie Rod Assembly
Filed Aug 19, 200753,000 milesIL
DURING ROUTINE MAINTENANCE OF MY 2003 CHEVY EXPRESS VAN, I NOTICED THAT BOTH INNER TIE RODS HAVE EXCESSIVE END PLAY IN THEM, LEFT INNER AND RIGHT INNER. I DO NOT BELIEVE THIS IS A NORMAL WEAR PROBLEM AND IS A VERY DANGEROUS CONCERN. *TR
Electrical System › HornFire
Filed Aug 14, 2007NJ
TL*THE CONTACT CALLED REGARDING A 2003 CHEVROLET EXPRESS 1500. THE CONTACT IS THE PHYSICAL DAMAGE INSPECTOR FOR AN INSURANCE COMPANY. HE STATED THAT THE VEHICLE WAS PARKED WHEN THE HORN BEGAN TO SOUND. HE STATED THAT THE HORN IS ALSO USED AS AN INTRUDER ALARM. SHORTLY AFTER, FLAMES BEGAN TO RISE FROM THE HOOD. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT IT WAS NOT A WARRANTY RELATED FAILURE. THE DEALER ALSO STATED THAT THE WIRE THAT RUNS FROM THE HORN RELAY TO THE ACTUAL HORN IN THE STEERING WHEEL COLUMN SUPER HEATED, WHICH CAUSED THE FIRE. A POLICE REPORT WAS FILED. THE PURCHASE DATE AND MILEAGES WERE UNKNOWN. RETURN USPS, MADE 2ND ATTEMPT 08/04/07 FAILED. *BF
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 19, 2006. Source: NHTSA Office of Defects Investigation.