Owners filed 6 complaints about this vehicle with federal regulators, most often about the structure › body › door › hinge and attachments. It has been recalled 1 time.
What fails
Component
Reports
Crashes
Fires
Injuries
Structure › Body › Door › Hinge and Attachments
2
0
0
0
Seats
2
0
0
0
Structure › Body › Door
1
0
0
0
Electrical System
1
0
0
0
1 safety recall
Part 573 reports
Equipment07E088000
Filed Oct 24, 2007121,680 vehiclesHoneywell International, Inc.
Defect. CERTAIN HONEYWELL FRAM RACING BRAND HP4 AND HP8 OIL FILTERS THAT WERE MANUFACTURED FROM MAY 25, 2006, THROUGH SEPTEMBER 14, 2007, AND SOLD FOR USE AS REPLACEMENT EQUIPMENT FOR VEHICLES LIST ABOVE. THE AFFECTED FILTERS ARE MARKED WITH A DATE CODE A61451 THROUGH A72571 SEQUENTIALLY. THE DATE CODE AND PART NUMBER APPEAR ON THE FILTER HOUSING. FRAM RACING HP4 AND HP8 OIL FILTERS NOT BEARING A DATE CODE IN THIS RANGE ARE NOT AFFECTED BY THIS RECALL. THE GASKET OF THE OIL FILTER BECOMES MORE PLIABLE UNDER HIGH TEMPERATURES AND PRESSURES.
Risk. THIS CONDITION MAY CAUSE INADEQUATE SEALING AND LOSS OF ENGINE OIL, POSSIBLY RESULTING IN A FIRE.
Remedy. HONEYWELL WILL REPLACE THE AFFECTED OIL FILTERS FREE OF CHARGE. THE RECALL BEGAN DURING NOVEMBER 2007. OWNERS CAN CONTACT FRAM CUSTOMER SERVICE TOLL-FREE AT 1-800-890-2075.
What owners reported
Newest filings
Electrical System
Filed Mar 18, 201458,000 milesFL
TL* THE CONTACT OWNS A 2000 CHEVROLET EXPRESS 1500. THE CONTACT STATED THAT THE IGNITION FAILED TO START WITH SEVERAL ATTEMPTS, HOWEVER AFTER WAITING FIFTEEN MINUTES THE VEHICLE BEGAN TO OPERATE NORMALLY. THE VEHICLE WOULD ALSO STALL UNEXPECTEDLY WHEN DRIVING AND THEN RESTART. THE FAILURE RECURRED NUMEROUS TIMES. A CERTIFIED MECHANIC REPLACED THE PASS-LOCK SECURITY SYSTEM. IN ADDITION, THE DEALER REPLACED THE IGNITION SWITCH. THE FAILURE NO LONGER PERSISTED AFTER BOTH REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 58,000. UPDATED 05/19/14 MA UPDATED 05/28/2014 *JS
Seats
Filed Apr 6, 2010NY
DRIVER SEAT SUPPORT BRACKET CRACKS CAUSING SEAT TOO EITHER SLIP FORWARD OR BACKWARD. I HAVE REPLACED IT SEVERAL TIMES, CRACKS AT BASE OF SUPPORT HINGE. *TR
Structure › Body › Door
Filed May 27, 2008WI
WE OWN BOTH A 1998 AND 2000 EXPRESS VAN AND WE HAVE A PROBLEM WITH BOTH OF THEM WITH REGARDS TO THE SIDE PASSENGER DOORS (THE 'DOUBLE' DOORS). WE HAVE HAD A DEALER DRILL HOLES IN THE HINGES TO LUBRICATE THEM AS THEY SEIZE UP AND BECOME VERY HARD TO OPEN AND CLOSE. THIS IS JUST A TEMPORARY AND EVENTUALLY AN INEFFECTIVE FIX. I BELIEVE THIS IS A SAFETY HAZARD AS WE HAVE 6 CHILDREN OF WHICH 3 HAVE TO SIT IN THE BACK SEAT AND IF THERE WERE TO BE AN EMERGENCY WE WOULDN'T BE ABLE TO GET THE LEFT DOOR OPEN TO GET THE KIDS OUT FASTER. *TR
Seats
Filed Feb 15, 2008100,000 milesIL
THE DRIVERS SEAT ON 2000 CHEVROLET EXPRESS VAN IS BECOMING DETACHED FROM THE BASE. THIS IS CAUSING THE SEAT TO UNEXPECTEDLY MOVE WHEN TURNING OR STOPPING. THE SEAT IS DETACHED IN THE REAR OF THE BASE AND ACTUALLY SWIVELS UP TOWARDS THE STEERING WHEEL. THERE IS CONCERN THAT THE SEAT WILL UNEXPECTEDLY MOVE CAUSING THE OPERATOR TO LOSE CONTROL OF THE VEHICLE. IN AN EFFORT TO RECTIFY THE SEAT PROBLEM I ATTEMPTED TO CONTACT THE MAKER OF THE SEAT. IT WAS VERY DIFFICULT TO OBTAIN A REPLACEMENT AS PHONE MESSAGES AND E-MAILS WERE NOT RETURNED. THE SEAT DECAL AT THE BASE STATES THE SEAT WAS MANUFACTURED BY ATWOOD MOBILE PRODUCTS. AFTER FINALLY RECEIVING AN ANSWER FROM THEM, THEY STATED THE SEAT BASE IS AT FAULT AND WAS MANUFACTURED BY LLEBROC INDUSTRIES (817-831-6261). THE PICTURES I TOOK WERE SENT TO LLEBROC AND THEY ADVISED THE COMPLETE SEAT BASE MUST BE REPLACED. I PURCHASED THE SEAT BASE AT COST OF $245.00. THE BASE SENT APPEARS TO BE THE SAME AS THE BASE THAT CAME WITH THE VEHICLE. THE CLIPS THAT HOLD THE SEAT TO THE BASE ARE THIN PIECES OF METAL THAT ARE PRONE TO FAILURE AGAIN. I HAVE CONCERN THAT THESE MAY FAIL MUCH LIKE THE ORIGINAL HAD FAILED. I HAVE PICTURES OF THE BROKEN SEAT THAT MAY BE SENT IF THAT IS NECESSARY. *TR
Structure › Body › Door › Hinge and Attachments
Filed Dec 12, 2007111,000 milesIA
I HAVE A 2000 CHEVY EXPRESS 1500 VAN. THE SIDE DOORS HAVE BECOME INCREASING HARD TO OPEN AND SHUT. FINALLY ONE DAY THEY WOULD NOT CLOSE AND THE DOOR APPEARS TO BE WARPED OR OUT OF ALIGNMENT. AFTER TAKING THE VAN TO A BODY SHOP THEY TOLD ME THE HINGE PINS ON THE DOORS HAVE SEIZED UP AND THERE IS NO WAY TO LUBRICATE THEM. HE SAID THE REPAIR IS ABOUT $1,000 TO REPAIR THE DOOR WHICH INVOLVES CUTTING OFF THE OLD HINGES AND WELDING ON EW ONES. THE BODY SHOP SAID THIS IS A COMMON FAILURE THAT GM IS AWARE OF BUT WILL NOT CHANGE, FIX OR STAND BEHIND IF OUT OF WARRANTY. I FEEL THIS IS UNACCEPTABLE AND THAT GM EVEN THOUGH THEY KNOW THEY HAVE A PROBLEM CONTINUES TO MANUFACTURE A FAULTY PART. I SEEK REIMBURSEMENT FOR MY REPAIR COSTS. *TR
Structure › Body › Door › Hinge and Attachments
Filed Aug 13, 2007PA
THERE ARE 3 DOORS ON THE PASSENGER SIDE THE ONE THAT HAS THE 2 DOORS FOR THE PEOPLE IN THE BACK TO GET OUT THAT THE DOOR WITH THE HANDLE THAT IS IN THE INSIDE WILL OPEN BUT SCRAPES THE OUTER METAL FRAME. THIS DOOR DID OPEN AND WORK FULLY UNTIL ONE DAY AND I DON'T KNOW WHAT HAPPEN I WANTED TO OPEN IT AND IT WOULDN'T OPEN. I DIDN'T WANT TO FORCE IT NOR KNOCK ANY MORE PAINT OFF. I DON'T KNOW IF IT IS THE HINGE ITSELF OR SOMETHING ELSE.WHEN I BOUGHT IT IN 1999 DON'T KNOW HOW LONG IT WAS BUT MARK 3 WENT OUT OF BUSINESS SO I DON'T KNOW IF THERE WAS A RECALL OR NOT . ALSO WHEN THE T.V AND VCR ARE ON OR JUST THE T.V. IS ON IT WILL ONLY PLAY FOR ABOUT 30 MINUTES BEFORE IT WILL KICK OFF AND EVERYTHING WILL NOT WORK INCLUDING READING LIGHTS AND TV AND VCR. THERE IS A RELAY SWITCH TO RESET IT AND THEN IT WILL WORK. I WENT TO DEALER AND THEY TOLD ME ABOUT 400 BUCKS TO REPAIR IT . THEY DIDN'T KNOW WHAT THE PROBLEM COULD BE. THIS PART IS BELOW THE HEADUNIT THAT IS IN BACK OF THE DRIVERS SIDE ON THE CONSOLE. IT IS FOR THE PEOPLE IN THE BACK CAN LISTEN TO MUSIC OR PLAY VIDEO GAMES IF INTENDED TO DO SO. *TR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 24, 2007. Source: NHTSA Office of Defects Investigation.