2002 Chevrolet Avalanche complaints

THE VEHICLES HEADLIGHTS ARE STARTING TO ACCUMULATE MOISTURE. CONSUMER STATES"ONCE MOISTURE IS TRAP INSIDE, THE LIGHTS ARE LESS NOTICEABLE TO OTHER DRIVERS AND OBSTRUCTS DRIVERS VISIBILITY." CAUSE IS UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION. PH

TRANSMISSION/DRIVELINE FAILURE

I HAVE A 2002 CHEVROLET AVALANCHE - THE RIGHT REAR SEAT BELT WILL NOT LATCH WITHOUT A GREAT DEAL OF EFFORT, IN MOST INSTANCES YOU ACTUALLY HAVE TO GET HELP TO LATCH THE SEAT BELT - IT APPEARS THE SEAT IS IN THE WAY OR THE LATCH ASSEMBLY IS TOO SHORT - EVIDENTLY THIS IS COMMON WITH ALL 2002 AVALANCHES - I DID CHECK OUT OTHER AVALANCHES ON THE DEALERS LOT AND THEY ALL HAD THE SAME PROBLEM - CHEVROLET SAYS THAT GM HAS NO FIX FOR THIS PROBLEM - THIS CONDITION IS VERY UNSAFE

VEHICLE DOESN'T COME EQUIPPED WITH THE DOOR AJAR WARNING FEATURE. CONSUMER FEELS THIS IS UNSAFE, CAUSE WHILE DRIVING WITH THEIR INFANT IN THE BACK SEAT, THE PASSENGER SIDE DOOR WAS AJAR, AND CONSUMER WASN'T AWARE OF IT. THE CHILD COULD OF FELL OUT OF THE VEHICLE. PLEASE PROVIDE MORE DETAILS. TS

BRAKE PEDAL GOES TO THE FLOOR WHEN APPLYING BRAKES TO COME TO A STOP. THIS HAS HAPPENED FIVE (5) TIMES. TS

CONSUMER STATES THAT WHEN MAKING RIGHT TURNS THE VEHICLE STALLS RESULTING IN LOSS OF STEERING CONTROL AND BRAKES. PROBLEM IS INTERMITTENT BUT BECOMING MORE FREQUENT. TS

VEHICLE WAS ENGAGED FROM PARK TO REVERSE AND SLOWLY MOVED BACK AND HIT A FRIEND'S CAR AND THE ENTIRE BUMPER BROKE. INSURANCE REPLACED. IT COST $1200 DOLLARS. DEALER NOTIFIED. *TS *TT

CONSUMER NOTICED ENGINE EXCESSIVE OIL CONSUMPTION EVERY 1000 MILES ONE QUART OF OIL. DEALER HAS INSPECTED THE VEHICLE AND IS UNDER OIL CONSUMPTION TEST. PLEASE PROVIDE FURTHER INFORMATION. TS

THE VEHICLE MADE A CLUNKING NOISE IN THE FRONT END WHEN TURNED LEFT OR RIGHT. THE VEHICLE HAS BEEN TO THE DEALER ON 7 OCCASIONS YET THE PROBLEM STILL EXIST. *MR *NLM

THE INCIDENT ON MAY 11, 2002. THE DRIVER SIDE REAR TIRE BLEW OUT WHILE TRAVELING ON THE FREEWAY GOING 65 MPH. THE VEHICLE ONLY HAD 8827 MILES AND HAD ORIGINAL WHEELS AND TIRES. THE INCIDENT ON NOVEMBER 10, 2002: THE LEFT FRONT WHEEL, INCLUDING THE DISC BRAKE MECHANISM, SEPARATED AND BEARING PARTS, ETC. WERE SCATTERED ON THE STREET. THE EXPOSED WHEEL WELL DUG INTO THE CONCRETE AND SHOCK ABSORBER AND STRUTS CLEARLY VISIBLE WITH WHEEL SEPARATED. PHOTOS ARE AVAILABLE IF NEEDED. DT

TRUCK WOULD KEEP TRYING TO START AND TURN OVER THE ENGINE WHEN KEY WAS IN MY HAND AND 5 FEET AWAY FROM CAB OF TRUCK. THIS HAPPENED 2 MORE TIMES OVER THE WEEKEND UNTIL I TOOK IT TO THE LOCAL DEALER IN GLENDORA GLENDORA CHEVROLET, 1959 AUTO CENTRE DRIVE, GLENDORA CA, 909-394-9899. THE DEALER SPENT THE DAY CHECKING OVER THE COMPUTER AND STARTING SYSTEM AND COULD FIND NO FAULT. THE DEALER CONTACTED CHEVROLET TECH ASSIST DAVE JOHNSON AND HE TOLD THE DEALER TO DO NOTHING UNTIL IT FAILS. THE DEALER WAS BEING TOLD TO GIVE ME BACK THE TRUCK UNTIL IT HAPPENS AGAIN. I FELT THAT THE TRUCK WAS IN AN UNSAFE DRIVABLE CONDITION FOR ANY TRIPS ON THE HIGHWAY. I REFUSED TO TAKE THE TRUCK BACK AND TOLD THE DEALER TO KEEP THE TRUCK UNTIL THEY COULD FIND THE TROUBLE. 4 DAYS LATER THEY FOUND A DEFECTIVE IGNITION SWITCH FOUND REAR GLASS FRAME CRACKED AT TOP OF WINDOW. WENT TO DEALER AND THEY SAID THEY NEED TO KEEP TRUCK FOR A DAY TO REPLACE REAR GLASS. THEY SAID THEY NEEDED TO CALL A GLASS INSTALLER FOR A WINDOW THAT IS SHOWN ON TV ADS TO BE CHANGED OUT BY OWNER AT ANY TIME? THE DEALER WAS RICHARD HIBBARD. WHEN TRUCK WAS PURCHASED A BUMP WAS NOTICED AT THE DRIVER SIDE REAR BUMPER STEP ABOUT 2 FEET FROM CENTER OF TRUCK. THE DEALER WAS INFORMED. THEY SAID TO COME BACK TO REPAIR IT. WHEN WE WENT BACK THE SERVICE DEPT SAID THAT IT WAS A FLAW IN THE BUMPER AND THERE WAS NOTHING THAT COULD BE DONE. LATER WE TOOK THE TRUCK TO ANOTHER DEALER ,GLENDORA CHEVROLET, AND THEY SAID THE BUMPER WAS DAMAGED INTERNAL

CONSUMER STATES THAT WHEN IT RAINS WATER IS COMING FROM THE MID GATE OFF THE VEHICLE AND WETING UP THE INSIDE, AS A RESULT OF THE WAY IT IS DESIGN. HAD VEHICLE SERVICED 8-9 TIMES FOR THE SAME PROBLEM. DEALERSHIP UNABLE TO FIX PROBLEM TS

CONSUMER STATES THAT WHILE DRIVING AT 65 MPH AND NO WARNING THE VEHICLE WILL SHUT OFF CAUSING CONSUMER TO PULL OVER AND IT WILL BE HARD TO GET THE VEHICLE BACK STARTED. THIS HAPPENED ON THREE OCCASIONS. DEALER NOTIFIED. MR

CONSUMER STATES: WHILE DRIVING AT THE SPEED OF 45MPH WAS INVOLVED IN A FRONTAL COLLISION NEITHER AIR BAG DEPLOYED. DEALER HAS BEEN NOTIFIED. IF YOU HAVE ANY ADDITIONAL INFORMATION FEEL FREE TO ADD. TS

CONSUMER STATES HIS MIDGATE IS LEAKING (WATER IS COMING IN). CONSUMER HAS TAKEN THIS TRUCK 4 TIMES FOR THE SAME THING. HE SAID THIS TIME WILL BE THE FIFTH TIME, AND IS ASKING CHEVROLET TO TAKE THE TRUCK BACK FOR POSSIBLE BUY BACK. NLM

I WAS CHANGING LANES TO PASS A TRUCK. AS I COMPLETED THE LANE CHANGE, THE BACK END CONTINUED TO SLIDE. I STARTED TO SWERVE LEFT AND RIGHT IN MY LANE. AS I PASSED THE TRUCK, MY VEHICLE CROSSED OVER THE RIGHT LANE AND HIT THE RIGHT THE GUARDRAIL. I BELIEVE I HIT THE RIGHT REAR OF MY VEHICLE TWICE ON THE GUARDRAIL. MY VEHICLE THEN TURNED APPROXIMATELY 90 DEGREES COUNTER-CLOCKWISE AND HEADED STRAIGHT INTO THE CONCRETE CENTER DIVIDER. MY VEHICLE BOUNCED OFF THE WALL AND ENDED UP MOSTLY IN THE RIGHT HAND LANE FACING THE TRAFFIC THAT WAS BEHIND ME. NO AIRBAG WAS DEPLOYED. THE VEHICLE IS CLASSIFIED AS TOTALED BY THE INSURANCE COMPANY.*AK

EXCESSIVE REAR BRAKE WEAR. FRONT BRAKES SHOW LITTLE TO NO WEAR. NEVER HAVE MY FRONT BRAKES WORN OUT BEFORE THE REAR. EVERYBODY I'VE TALKED TO AGREES WITH ME THAT THERE IS A REAL PROBLEM. IT APPEARS THET THE REAR BRAKES ARE THE MAJOR STOPPING POWER NOT THE FRONT.*AK

PASSENGER TIRES WERE SUPPLIED WITH Z71 OFF-ROAD PACKAGE. I TOOK THESE TIRES OFF-ROAD, AND TORE A HOLE ONE. ALL4 TIRE DEALERS IN MONTROSE, CO INCLUDING THE GOODYEAR DEALER, SAID THAT THESE ARE PASSENGER TIRES, NOT OFF-ROAD TIRES, AND THAT THEY WILL BE DAMAGED BY TAKING THEM OFF-ROAD IN THE MOUNTAINS. CHEVY'S PHOTOS ON THEIR WEB PAGE SHOW THE AVALANCHE FORDING STREAMS, DRIVING OVER ROCKS, AND DRIVING IN THE MOUNTAINS. THE OWNER'S MANUAL DISCUSSES DRIVING OVER ROCKS AND LOGS, "BOUNCING THE CAR" AND HAVING ONE OR MORE WHEELS OFF THE GROUND AS THINGS THAT MIGHT BE ENCOUNTERED IN "OFF-ROAD" DRIVING. STILL, THEY DELIVER THE NEARLY 3-TON TRUCK WITH PASSENGER TIRES, NOT LIGHT TRUCK TIRES. HAD I NOT PUNCTURED THE DIRE, BUT ONLY SEPARATED THE PLY, I COULD HAVE HAD A SERIOUS ACCIDENT DRIVING THE 400 MILES BACK TO MY HOME. THE OFF-ROAD PACKAGE INCLUDES SKID PLATES, HEAVY DUTY SHOCKS, A TOW PACKAGE, THE ALL-IMPORTANT Z71 DECAL, AND UPGRADED TIRES. IT TURNS OUT THAT THE UPGRADE IS NOT TO A STRONGER TIRE, JUST A TIRE THAT'S 1 INCH BIGGER. STILL, THE IMPLICATION IS THAT IT IS SUITABLE FOR THE OFF-ROAD USE DESCRIBED IN THE OWNER'S MANUAL AND IN THEIR ADVERTISEMENTS. THE SAFETY ISSUE IS THAT THESE TIRES ARE MORE SUSCEPTABLE TO DAMAGE WHEN USED OF-ROAD, AND SUBSEQUENT TO FAILURE LATER AT HIGH SPEED WHEN THE DRIVER RETURNS TO THE HIGHWAY THAN TIRES MORE APPROPRIATE TO THE TASK, SUCH AS A LIGHT TRUCK TIRE.*AK

WHILE DRIVING AND APPLYING BRAKES CONSUMER LOST THE ABILITY TO CONTROL VEHICLE. CONTACTED DEALER, AND THE DEALER COULD NOT FIND CAUSE OF PROBLEM.*AK CONSUMER STATES WHILE ATTEMPTING TO STOP AT LOW SPEEDS WHILE MAKING A TURN, PARTIAL STEERING AND PARTIAL BRAKING IS LOST, GM TECH STATED THAT THIS WAS THE NATURE OF THE SYSTEM. *SLC

WHILE MAKING A TURN AT A LOW SPEED VEHICLE ROLLED OVER, AND AIR BAGS DID NOT DEPLOY. DEALER NOTIFIED. *AK

THE ENGINE APPEARS TO BE CONSUMING OIL. AT THIS POINT, ENGINE LOSES ROUGHLY 1 QUART OF OIL EVERY 2,000 MILES. GM HAS ISSUED A SERVICE BULLETIN TO DEALERS STATING THAT THIS IS WITHIN ACCEPTABLE LIMITS. THIS IS SOMEWHAT UNSETTLING AS ENGINE COULD LOSE TOO MUCH OIL WHICH WOULD OF COURSE LEAD TO SEVERE DAMAGE. DEALER IS CURRENTLY RUNNING A CONSUMPTION TEST.*AK

WHILE DRIVING AT 70MPH FUEL PUMP WENT OUT, CAUSING VEHICLE TO STALL OUT.*AK

WHEN ATTEMPTING TO REFUEL THE TRUCK, THE METAL RING WITH THE RUBBER HOSE BEHIND RING IS FAULTY IN DIAMETER WHICH DOES NOT ALLOW PROPER FUEL FLOW. NO MATTER WHAT GAS STATION THIS ALWAYS OCCURS. OWNER HAS TO USE A WRENCH OR OTHER PEOPLE TO ASSIST WITH FUELING. PLEASE DESCRIBE DETAILS.*JB

SPARE TIRE IN THE VEHICLE IS A DIFFERENT SIZE THEN THE ONE ON VEHICLE. TIRE ON VEHICLE IS 17 INCHES AND SPARE TIRE IS 16 INCHES. CONTACTED DEALER WHO IS NOT WILLING TO DO ANYTHING.*AK CONSUMER ADDS OWNERS MANUAL STATES THAT MIXING TIRES COULD CAUSE LOSS OF CONTROL WHILE DRIVING. MANUFACTURER IS AWARE. *TT

WHILE TRANSPORTING TWO KAYAKS, AT 107 LBS., THE ROOF RACK PULLED LOOSE FROM THE ROOF. DEALERS OWNERS MANUAL SAYS THE ROOF RACK IS GOOD FOR 200 LBS. DEALER REPLACED RACK, BUT WOULD NOT REPAIR DAMAGE TO VEHICLE DOOR WHEN FAILURE OCCURRED.*AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

WHILE DRIVING, TAILGATE POPPED OPEN, CAUSING CONSUMER TO PULL OVER TO CLOSE IT.*AK *YD

THE VEHICLE'S SUSPENSION IS NOT ADEQUATE FOR PULLING A BOAT & TRAILER WEIGHING NO MORE THAN 3500 LBS WITH A TONGUE WEIGHT OF NO MORE THAN 300 LBS. ALTHOUGH ALL INFO GIVEN BY CHEVROLET SAYS THE VEHICLE WILL PULL 7,100 LBS WITH A TONGUE WEIGHT OF 1,065 LBS. MAX. WHILE PULLING ANY BOAT & TRAILER (WE HOOKED UP SEVERAL TRAILERS) THAT FALL UNDER THESE MAX. WEIGHTS, THE VEHICLE VIOLENTLY VIBRATES AT ANY SPEED. DEALERSHIP HOOKED SAME BOAT & TRAILER UP TO COMPARABLE AVALANCHE WITH SAME RESULTS. DEALERSHIP ADMITS THE PROBLEM IS IN THE SUSPENSION, BUT CHEVROLET CLAIMS THIS IS NOT A DEFECT.*AK

CONSUMER STATES THAT THE FRONT DIFFERENTIAL IS BLOWING OUT OIL CAUSING OTHER PARTS OF THE VEHICLE TO BURN, THE DEALER WAS UNABLE TO FIX THE PROBLEM.*AK. CONSUMER STATES THE GEAR OIL BLOWS ON LEFT FRONT BRAKE AND ALL THE RUBBER HOSE WIRES, LINES TIRES AND RUNNING BOARD MAKING THE LEFT BRAKE FAIL WHEN WET.*JB

DUE TO VIBRATION, BRAKE LINE BROKE. *AK RIGHT REAR BRAKE LINE BROKE IN HALF WHILE DRIVING. *KJ

THE DEALERSHIP (TOM BENSON) IS CLAIMING THAT BOTH MY MIRROR DISTORTION AND THE VIBRATION IN THE STEERING WHEEL ARE CHARACTERISTICS OF THE VEHICLE. NLM

WATER LEAK IS COMING THOUGH UNDER MIDGATE INSIDE OF VEHICLE. WATER RUNS THOUGH FOOTBOARD AND VEHICLE SMELLS. DEALERSHIP IS AWARE OF PROBLEM.*AK

WHILE TRAVELING AT 15 MPH VEHICLE SLAMMED INTO SIDE OF ANOTHER CAR. UPON IMPACT, NONE OF AIRBAGS DEPLOYED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

THE EMERGENCY BRAKE RELEASE HANDLE IS TOO LOW TO THE POINT WHERE CONSUMER CANNOT REACH BRAKE RELEASE HANDLE, CONSUMER HAS TO RELEASE BRAKE BEFORE GETTING INTO VEHICLE, CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING. *AK *YH

I DO NOT UNDERSTAND WHY THE FULL SIZE SPARE IS FIRESTONE 265/75R16 VS THE FOUR GOODYEAR TIRES SIZE 265/70R17. USING DIFFERENT SIZE TIRES IS NOT RECOMMEND IN THE OWNERS MANUAL SO WHY WOULD THEY GIVE YOU A SPARE THAT IS DIFFERENT FROM THE OTHER TIRES & DO NOT MENTION ANY HAZARDS. *AK

I HAVE NOT EXPERIENCED A TIRE FAILURE YET, BUT I HAVE CONCERNS ON THE SPARE TIRE THAT CAME WITH MY VEHICLE. THE 4 MAIN TIRES ARE GOODYEAR WRANGLER HP 265/70R17 AND THE SPARE TIRE IS A FIRESTONE WILDERNESS AT P265/75R16. THE OWNER'S MANUAL SPECIFICALLY STATES TO USE SAME SIZE TIRES & TYPE OF TIRES. THE SPARE TIRE SHOULD BE THE SAME AS THE PREMIUM TIRE PACKAGE I UPGRADED MY PACKAGE TO... NOT A SMALLER SIZE WITHOUT ANY WARNING OF WHAT DAMAGE IT COULD DO TO THE VEHICLE IF YOU USED IT FOR AN EXTENDED PERIOD.... I THINK THEY SHOULD HAVE THE SAME SIZE SPARE. IF NOT, AT LEAST INFORM YOU OF THE POTENTIAL DAMAGE ONE COULD DO TO THEIR VEHICLE OR PERSON.*AK (TIRESIZE: P265/75R16)

TRUCK CAME THROUGH WITH 17"WHEELS AND 17" GOODYEAR TIRES, THE SPARE TIRE IS A 16" WHEEL AND 16" FIRESTONE TIRE. MY TRUCK IS A 4 WHEEL DRIVE, IF I WOULD HAVE TO USE THIS SPARE, I FEEL IT WOULD BE UNSAFE PUTTING DIFFERENT SIZE WHEEL AND TIRE ON MY VEHICLE,. I HAVE A COMPLAINT INTO THE CHEVROLET CUSTOMER SERVICE, BUT THEY SAID THAT THEY WON'T DO ANYTHING ABOUT IT, THAT THIS IS THE WAY THIS VEHICLE COMES THROUGH, I WAS NEVER TOLD THIS BY THE DEALERSHIP, I ALSO COMPLAINED TO THEM, AND THEY HAVEN'T DONE ANYTHING YET. MY COMPLAINT NO. WITH CHEVROLET IS (05525998), THE PERSON I SPOKE TO WAS NAMED CHRISTINE. THE TELEPHONE NO I CALLED WAS 1-800-222-1020. *AK

AFTER USING THE REAR WINDOW DEFROSTER FOR A SHORT PERIOD, A LOUD CRACK WAS HEARD. THE PLASTIC FRAME HOLDING THE REAR WINDOW SPLIT IN TWO PIECES. THE REAR WINDOW IS NOW SOMEWHAT LOOSE. WE ARE AFRAID TO TURN ON THE REAR WINDOW DEFROSTER FOR FEAR OF THE WINDOW SHATTERING. WE WILL NOT TRY AND REMOVE THE WINDOW AND PLACE IT IN ITS HOLDER BEHIND THE SEAT, AS IT MAY ALSO SHATTER AND SHOWER THE REAR SEAT PASSENGERS WITH GLASS. *AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

CONSUMER STATED THE ABS FAILED, THE PEDAL HIT THE FLOOR WHILE BRAKING WHICH CAUSED AN ACCIDENT.*JB

WHILE DRIVING 40 MPH ON WET PAVEMENT, CONSUMER APPLIED THE BRAKES AND ABS FAILED TO ACTIVATE WHICH RESULTED IN VEHICLE ROLLING OVER.*AK. CONSUMER STATED AS SOON AS HE APPLIED THE BRAKES, THE WHEELS LOCKED UP AND THE BACK OF THE VEHICLE BROKE LOOSE FROM THE ROAD AND SPUN 90 DEGREES TO THE LEFT, VEHICLE SKIDDED OFF THE LEFT SIDE OF THE ROAD AND THROUGH A FENCE, VEHICLE THEN ROLLED INTO A DITCH, CONSUMER ALSO ADDED THAT THE FRONT AND SIDE AIRBAGS FAILED TO DEPLOY.*JB

FOUR PRIMARY TIRES ARE 17" INCHES. HOWEVER, EMERGENCY SPARE TIRE IS 16" INCHES. A MECHANIC INFORMED CONSUMER IT WOULD BE UNSAFE FOR HIM TO OPERATE VEHICLE USING 16" SPARE TIRE IN COMBINATION WITH A 17" SPARE TIRE ON SAME AXLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK

VEHICLE HAS FOUR GOODYEAR 17 INCH TIRES, AND FOR THE SPARE TIRE THERE IS A FIRESTONE 16 INCH. CONSUMER IS CONCERNED.*AK CONSUMER STATES THAT GM WILL NOT SOLVE THE PROBLEM. *SLC

CONSUMER STATES ENGINE BLEW UP, AND MANUFACTURER IS NOT WILLING TO TAKE RESPONSIBILITY AND WILL NOT PROVIDE A REASON.*JB