TRAVELING AT 65 MPH PASSING ANOTHER CAR SWITCHED LAND AND REAREND WENT OUT. DID 360 DEGREE AND HIT THE SIDE ON HIGH WAY. AIR BAG DID NOT DEPLOY. IT DID $9000 IN DAMAGE TO THE FRONT END. STEERING FEELS LIKE ITS HITTING ANOTHER METAL DEALER HAS TO GREASE THE STEERING SHAFT EVERY 25,000 MILES FACTORY DEFECT BUT I HAVE TO PAY FOR IT AFTER WARRANTY RAN OUT. APPLYING BRAKE WHEN MAKING A TURN IF TRUCK GOES OVER A ROAD HOLE OR BUMP IN THE ROAD ANTI-LOCK BRAKE DOES NOT WORK AND LOOSE CONTROL OF THE TRUCK. SUSPENSION IS NOT GOOD. *LA
2002 Chevrolet Avalanche complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
REAR WINDOW FRAME STARTING TO SPLIT. TALKED TO DEALER AND THEY STATED THAT THEY HAVE SEEN 5 OTHERS DO THE SAME THING. CHEVROLET SHOULD RECALL THIS DEFECT DESIGN. *LA
2002 CHEVY AVALANCHE, 5.3L ENGINE SEIZED UP ON ME AS I WAS DRIVING AND COULD HAVE CAUSED AN ACCIDENT AS I LOST POWER. I'M NOT GETTING ANY SATISFACTION FROM GM OR THE DEALER AS TO WHY THIS HAPPENED. I JUST WANT A NEW ENGINE. CAN YOU HELP?
WHILE REVERSING VEHICLE HIT A LAMP POLE. UPON IMPACT, VEHICLE WAS STUCK IN FULL THROTTLE. VEHICLE FAILED TO MOVE BECAUSE IT WAS ALREADY PROPPED AGAINST THE POLE.*AK
THE CONSUMER HEARD A RUMBLING NOISE COMING FROM FRONT AND REAR WHEELS. THE MECHANIC REPLACED THE FRONT AND REAR PINION BEARINGS BUT THIS DID NOT REMEDY THE PROBLEM. LATER THE DIFFERENTIAL WAS FOUND TO BE THE PROBLEM AND IT WAS REPLACED. *NLM *TS *JB
WHILE TRAVELING ON A STATE 2 LANE HIGHWAY AT HIGH WAY SPEED, THE SPARE TIRE DROPPED FROM IT'S STORAGE AREA UNDER TRUCK BED. CABLE SYSTEM HOLDING SPARE IN PLACE HAD FRAYED AND WORN THROUGH TO BREAKING POINT, THUS RELEASING INFLATED SPARE ONTO ROAD SURFACE, CAUSING SPARE TO BOUNCE APPROXIMATELY 6 FEET INTO AIR AND ROLLED OFF THE HIGH WAY ON TO SHOULDER AT SPEED. *LA
MY 2002 AVALANCHE FAILED THE STATE INSPECTION BECAUSE THE EMERGENCY BRAKE WOULD NOT HOLD. I NEVER USE THE EMERGENCY BRAKE AND THE INSPECTOR SAID THE MAJORITY OF THE AVALALACHE'S THAT HE CHECKED HAVE THE SAME PROBLEM. *LA
BED OF TRUCK IS LEAKING EVERYTHING GETS WET. IT IS ALSO LEAKING INTO THE CAB OF TRUCK> THIS WAS A CONCERN WHEN I PURCHASED IT AND WAS ASSURED THERE WOULD NOT EVER BE A PROBLEM. HAVE HAD IT TO DEALER HERE 2 TIMES AND STILL LEAKING. HAVE WHOOPING SOUND FROM SUN ROOF IN OPEN POSITION, IF I HOLD UP ON IT, IT STOPS. THIS I WAS TOLD COULD NOT BE FIXED. SPRINGS ARE JUST TOO WEAK. *JB
I HAD MY CHEVROLET AVAILABLE TO THE DEALER THREE TIMES TO FIND OIL SPRAYING UP ON THE DRIVERS DOOR THEY FOUND A CRACK IN THE FRONT DIFFER. SAID THEY PUT IN SOME GO IN THE CRACK AND IT DOESNT NEED REPLACED. IN MY OPION THE CASTING IN CHEVY AVALNCHES ARE DEFFECTIVE AND NEED REPLACED.*AK
I HAVE HAD 3 BROKEN BRACKETS ON MY RUNNING LIGHTS SINCE I BOUGHT MY 2002 CHEVROLET AVALANCHE. BUT SINCE I HAVE 62,000 MILE ON IT IT HAS NOW BECOME MY PROBLEM. IN ORDER TO REPLACE THE BRACKETS YOU HAVE TO REPLACE THE WHOLE LIGHT. WHICH I HAVE DONE 6 MONTHS AFTER I RECEIVED THE TRUCK FOR THE SUM OF $70.00. NOW I NEED TO REPLACE BOTH LIGHTS FOR THE SUM OF $100. APIECE. I FEEL THIS IS A DESIGN DEFECT AND CHEVY SHOULD TAKE CARE OF IT. ALSO MY CHECK ENIGINE LIGHT HAS BEEN GOING ON ONCE A MONTH FOR THREE MONTHS AND THAT SEEMS TO BE MY PROBLEM TO. I BOUGHT THE TRUCK IN WORCESTER MASS. AND HAVE SINCE MOVED TO MAINE AND HAVE TO TRAVEL 300 MILES TO BRING IT BACK TO THE DEALER JUST TO BE TOLD BY CHEVY THAT IT IS MY PROBLEM. I WANT THE CONSUMERS TO BEWARE THAT JUST BECAUSE YOU PAY $37,000 FOR A TRUCK DOESN'T MEAN THAT THE MANUFACUTER WILL STICK BY THEM.*AK
THE DRIVERS OUTSIDE MIRROR IS SHOWING DOUBLE IMAGES. AUTO-DIMMING MIRROR HAS BEEN REPLACED BY DEALER 3 TIMES AND STILL HAS SAME PROBLEM. MIRROR DOES NOT SHOW DOUBLE IMAGES IF REPLACED WITH STANDARD MIRROR. MIRROR WAS NOT DOING THIS WHEN PURCHASED NEW IN 8/02. *AK
WHEN TURNING TO THE LEFT OR RIGHT, A SEVERE POPPING NOISE IS HEARD FROM THE UNDERCARRIAGE AND CAN EASILY BE FELT IN ONE'S FEET. HAVE BEEN INTO THE DEALER ON NUMEROUS OCCASIONS FOR REPAIR TO NO AVAIL. DEALER WANTS ME TO "LIVE WITH IT" FOR A WHILE AND SEE IF IT GETS WORSE. UNACCEPTABLE.*AK
REAR 3 PANEL DECK LID LEAKS. 2 DEALERS STATED THAT THE DECK LID IS NOT ADVERTISED AS "WATERPROOF", ONLY "WEATHERPROOF". THE DECK LID LEAKS WHEN PARKED OR DRIVING THRU LIGHT RAIN.*AK
FRONT BRAKES RATTLE WHEN GOING OVER POT HOLES AND SPEED BUMPS AT ANY SPEED. RATTLE GOES AWAY WHEN APPLYING THE BRAKES. 2 DEALERS STATED THAT ONLY OEM CHEVROLET PADS CAN BE USED WHEN DOING A BREAK JOB ON THE FRONT/REAR BRAKES. SHOP THAT DID 2 BRAKE JOBS IN 48000 MILES STATED THAT FRONT AND REAR BRAKE WEAR WAS "UNUSUALY HIGH" FOR MANUFACTURER PARTS AND INSTALLED AFTERMARKET "LIFETIME" BRAKES. WHILE THE SHOP (THANKFULLY) WILL RETIGHTEN THE BREAKS AT NO COST AS NEEDED, I THINK THIS IS NOT A GOOD ANSWER TO THE PRPBLEM.*AK
WATER HAS LEAKED INSIDE THE PASSENGER COMPARTMENT SINCE PURCHASED. THE DEALER HAS ATTEMPTED TO REPAIR THE PROBLEM FOR OVER A YEAR. THE MANUFACTURERS LEGAL DEPARTMENT RECENTLY ADVISED THE CONSUMER THAT THEY WILL MAKE NO FURTHER REPAIR ATTEMPTS AND THAT THE LEAK IS DEEMED REASONABLE/ACCEPTABLE. *NLM *CB *JB
THE CONSUMER LOSS CONTROL OF THE VEHICLE AND HIT A UTILITY POLE, AND THE AIR BAGS FAILED TO DEPLOY. THE DRIVER WAS NOT INJURED. *JB
A FLUTTERING NOISE FROM THE LOWER DRIVERS SIDE WINDSHIELD SUPPORT PILLAR AREA AT APPX. 50+ MPH OR WHEN DRIVING AGAINST A STRONG WIND. THE NOISE SOUNDS LIKE IT IS COMING FROM THE ENGINE COMPARTMENT AND RESONATES THRU THE PILLARS PLASTIC COVER..
THE SPRINGS ON THE WIND DEFLECTOR ON AN OPEN SUN ROOF ARE NOT STRONG ENOUGH TO HOLD IT UP AT THE PROPER ANGLE TO ABATE THE WIND "WHOOPING" NOISE CREATED BY THE OPEN SUN ROOF.
WHILE DRIVING AT NORMAL CITY SPEED EMERGENCY SPARE TIRE FELL OFF ON THE STREET. TIRE BOUNCED TWICE AND HIT ANOTHER VEHICLE. DEALER STATED THIS WAS UNUSUAL, NEVER HEARD SUCH THING. *AK
THE PARKING BRAKE SHOES WORE THROUGH BOTH REAR TOP HAT DRUM ROTORS OF MY 2002 CHEVY AVALANCHE. I FIRST NOTICED THIS PROBLEM WHEN THE PARKING BRAKE DID NOT FUNCTION FOR THE VEHICLES ANNUAL INSPECTION. I DO NOT USE THE PARKING BRAKE, SO I KNOW THAT WEAR WAS NOT THE CAUSE OF THE FAILURE. I THEN FOUND THIS PROBLEM IN TSB # 02-05-26-002 AND A CORRECTION WHICH CHANGES THE DESIGN OF THE CLIP RETAINING THE PARKING BRAKE SHOE SO IT WILL NOT SCRAPE WITHOUT THE BRAKE BEING APPLIED. THE PEOPLE AT THE INSPECTION PLACE AS WELL AS WHERE I HAD IT REPAIRED SAID THIS WAS A COMMON PROBLEM WITH THE NEWER CHEVY TRUCKS, SUBURBANS, TAHOES, ETC. MY VEHICLE WAS IN THE CHEVY SHOP FOR UNRELATED REPAIRS AND THEY DID NOT MENTION OR PERFORM THIS TSB, NOR DID THEY NOTIFY ME TO HAVE IT REPAIRED. THE PARKING/EMERGENCY BRAKE FAILED TO FUNCTION WITHOUT WARNING AND CHEVY KNEW ABOUT IT YET CHOSE NOT TO INFORM ME.*AK
THE CONSUMER WAS UNABLE TO SEE OUT OF THE SIDE VIEW MIRRORS WHEN THE VEHICLE WAS IN REVERSE, HE STATED THERE WAS A BLIND SPOT. NOTIFIED GM AND THEY REFUSE TO PAY FOR REPAIRS. *JB *CB
PER CONSUMER" AT TIME OF ASSEMBLY OF VEHICLE'S FRAME THERE WAS A FAILURE THAT CAUSED THE METAL TO FLEX AND BREAK AFTER A PERIOD OF TIME. IF THE DEALERSHIP CORRECTS THE PROBLEM IT WILL MAKE THE FRAME WEAKER".*AK
CONSUMER STATES WHILE CHILD WAS FASTENED IN REAR SEAT BELT WITHOUT ANY INDICATION BECAME TIGHT ACROSS CHILD'S CHEST. CHILD PUSHED THE RELEASE BUTTON AND SEAT BELT RETRACTED. CONSUMER CUT SEAT BELT TO GET CHILD OUT.*AK
ENGINE EXHAUST TICK DURING EXCELERATION, DEALERSHIP SERVICE MANAGER REFUSES TO TRY TO CORRECT PROBLEM EVEN THOUGH HE SAYS HE CAN HEAR PROBLEM.*AK
THE DRIVER'S SEAT WAS 2.5 INCHES TO THE LEFT OF THE STEERING WHEEL CENTER. WHICH MADE IT VERY DIFFICULT TO MAINTAIN STEERING CONTROL WHEN THE VEHICLE WAS DRIVEN. ALSO, THE CONSUMER WAS CONCERNED ABOUT SAFETY OF AIR BAG DEPLOYMENT. *AK *SCC *JB
STEERING WHEEL HAS NOT BEEN CENTERED IN FRONT OF THE DRIVERS SEAT. WHILE SEATED THE STEERING WHEEL WAS 2 1/2 INCHES TO THE RIGHT OF THE DRIVERS SEAT. THIS CONDITION FATIGUED THE DRIVERS ARMS WHILE DRIVING ANY DISTANCE. GM CUSTOMER SERVICE WAS CONTACTED 6-19-03. THE CONSUMER IS AFRAID THAT IF THE AIR BAG DEPLOYS IT MAY INJURE HIM INSTEAD OF SAVING HIM. *AK *CB *NLM
THE BRAKING SYSTEM ON MY 2002 CHEVROLET AVALANCHE SEEMED INADEQUATE. I HAVE NOW FOUND THAT ONLY THE REAR BRAKES ON THE VEHICLE WERE WORKING. IN ADDITION, THE EMERGENCY BRAKE HAS APPARENTLY NEVER WORKED CORRECTLY. THE VEHICLE IS FAIRLY NEW AND ONLY HAS ABOUT 28K MILES ON IT.*AK
CONSUMER STATED THAT WHEN VEHICLE WAS PARKED AND WITHOUT WARNING THE TAILGATE SNAPPED, CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. *AK
MY COMPLAINT IS THAT YOU DO NOT LIST THE CHEVROLET AVALANCHE IN YOUR RECALL LIST. *NLM
THE FRONT PASSENGER SIDE TIRE EXPERIENCED TREAD SEPARATION. THIS WAS THE THIRD SEPARATION FAILURE OUT OF THE EIGHT ORIGINAL TIRE SUPPLIED AS ORIGINAL EQUIPMENT WITH THE CONSUMERS TWO VEHICLES. (GOODYEAR WRANGLER, P265/70R171132, SERIAL # T306731-GRF88M4MP). *MR *SCC *NLM
THE INTAKE MANIFOLD IS IMPROPERLY SEALED WHICH CAUSES THE OIL TO LEAK. *AK
FRONT END SHAKES AFTER GOING OVER PAVEMENT JOINT OR SMALL BUMP IN ROAD SURFACE. VERY NOTICEABLE AT SPEEDS OF 50 TO 55. STEERING WHEEL THEN START DOING SAME, APPLYING BRAKES MAKE IT STOP. PASSENGERS IN VEHICLE MADE COMMENT OF CONDITION. DEALER STATED IT'S A TRUCK, THAT'S HOW THEY RIDE. *JB
SIMILAR TO COMPLAINT ODI 766153. THIS OCCURRED , TWICE THIS YEAR, INITIALLY 1/10/03, BRAKES DRUMS AND ROTORS IN REAR WERE SEVERELY WORN. 2ND DATE SHOWN BELOW. OUTSIDE RIM ALSO BECAME BROWN AND CORRODED. DEALER REPAIRED AND REPLACED DUE TO 3/36 WARRANTY. *NLM
I BOUGHT A NEW AVALANCHE IN OCTOBER, 2002. IT HAS BEEN LOSING ONE QUART OF OIL PER 1000 MILES. CHEVROLET SAYS THIS IS NORMAL????? THEY REPLACED THE PCV VALVE, BUT SAID IT WILL STILL BURN 1 QUART PER 2000 - 3000 MILES. THIS IS ABSURD FOR A NEW ENGINE. WHAT EFFECT WILL THIS HAVE ON ENGINE LONGEVITY? CATALYTIC CONVERTER? AIR POLLUTION? I DON'T REMEMBER THIS FEATURE IN THE ADVERTISING OR SALES PITCH. WHAT IS NHTSA DOING ABOUT THIS KNOWN DEFECT? *NLM
FRONT PASSENGER SEAT BELT RESTRAINT WILL LOCK AND PIN PASSENGER WITHOUT NOTICE. PASSENGER HAS TO RELEASE THE MECHANISM AND FULLY RETRACT THE BELT TO GET IT TO RELEASE USUALLY WHILE VEHICLE IS IN MOTION. *NLM
WHEN THE BRAKES WERE APPLIED IT SOUNDED LIKE "CRUSHING GLASS" AND THE VEHICLE EXHIBITED A DELAYED RESPONSE WHICH CAUSED THE VEHICLE TO SLIDE INTO AN INTERSECTION. THE VEHICLE HAS BEEN TO THE DEALER FIVE TIMES IN REGARDS TO THE ABS LIGHT. *NLM
2ND TIME ABS FAILED, THE PEDAL HIT THE FLOOR WHILE BRAKING WHICH CAUSED AN ACCIDENT. THE FIRST TIME WAS AUGUST 2002 AND THE LAST ONE WAS MARCH 31ST 2003. EACH TIME DAMAGE WAS EXTENSIVE AND THE DEALER FOUND NOTHING WRONG WITH THE ABS
I HAVE BEEN UNDERGOING AN OIL CONSUMPTION TEST ON MY 2002 3/4 4X4 CHEVY AVALANCE FOR ALMOST 6 MONTHS.THE SERVICE BULLITENS THE DEALER GAVE ME HAD TO DO WITH '95 OR OLDER CARS OR WITH THE NEW CAR BRAKEN PERIOD.(I HAVE OVER 30,000 MILES ON IT) AT FIRST THEY TOLD ME THE SEVICE DEPT FORGOT TO RESET THE LIGHT, NOW THEY SAY THIS IS NORMAL USAGE,1 QUART IN 1000 MILES. I AM THINKING OF HAVING A REG. SHOP CHECK THE OIL LEVEL AS WELL AS THE DEALER, BECAUSE WHAT I AM READING IS NOT WHAT THE SERVICE DEPT IS WRITING ON THEIR REPORT. ONE OF THE SEVICE TECHS TOLD ME IN CONFIDENCE THAT I AM NOT THE ONLY ONE COMPLAINING ABOUT THIS PROBLEM BUT CHEVY ISN'T GOING TO ADMIT THAT THERE IS A PROBLEM BECAUSE OF POSSIBLE LEGAL ACTION. HOW LONG DO I HAVE TO CONTINUE THIS TESTING BEFORE SOMETHING IS DECIDED?
WHILE DRIVING AT 20 MPH THE VEHICLES BRAKES FAILED FAILED WHICH RESULTED IN A VEHICLE ROLLOVER. THE VEHICLE ROLLED OVER THREE TIMES. THE DEALER WAS NOTIFIED. *NLM
THE VEHICLE WAS INVOLVED IN A ROLLOVER ACCIDENT IN WHICH THE VEHICLE ROLLED OVER THREE TIMES YET NEITHER AIR BAG DEPLOYED. THE DEALER WAS NOTIFIED. *NLM THE CONSUMER'S WIFE APPLIED THE BRAKES BUT NOTHING HAPPENED, AND STEERED TO THE RIGHT OF THE ROAD TO AVOID HITTING OTHER VEHICLES. SCC
AT 7,500 MILES I HAD A BLOW OUT ON THE INTERSTATE AND HAD TO USE MY SPARE, THEN REALIZED IT WAS A SMALLER SIZE. I DROVE TO MY DEALERSHIP AND THEY GAVE ME A NEW TIRE, AND SAID ALL OF THESE TRUCKS CAME WITH A 16 INCH SPARE. I NOW HAVE 30,000 MILES AND NOW NEED ALL NEW TIRES. I USUALLY GET NEW TIRES ABOUT EVERY 60,000 MILES. I WENT TO THE DEALERSHIP TO ASK WHY MY TIRES WERE WEARING SO BAD AND THEY WERE NOT WILLING TO HELP OR DISCUSS THIS ISSUE.*JB
PARKING/EMERGENCY BRAKE HAS FAILED 3 TIMES (PEDAL IS SOFT, GOES TO FLOOR, WILL NOT HOLD VEHICLE). HAS BEEN REPAIRED BY DEALERSHIP TWICE, THE SECOND TIME WITH SUPPOSEDLY UPGRADED PARTS. COMPLAINT PENDING WITH A.G.'S OFFICE. 8NLM
WHEN YOU OPEN THE SUN ROOF YOU GET AN AWFUL NOISE INSIDE THE MOTOR VEHICLE BECAUSE THE WIND DEFLECTOR DOESN'T GO HIGH ENOUGH. TOOK TO DEALER THEY SAID INSTALL A EXTERIOR WIND DEFLECTOR AT THE COST OF 115.00 THIS CAME ON THE MOTOR VEHICLE AND SHOULD WORK PROPERLY. *NLM
FRONT WINDSHIELD MAKE A FLUTTERING NOISE AT SPEEDS GREATER THEN 55 MPH. TOOK MOTOR VEHICLE TO DEALER 8 MONTHS AGO THEY REPLACED THE MOLDING AND THEY WERE FINE TO ABOUT A MONTH AGO. NOW THEY SAY THEY DON'T HAVE A PLACE TO ROAD TEST IT THAT THEY CAN DO 55 MPH. *NLM
I WAS DRIVING ON THE HIGHWAY WITH BAD WEATHER CONDITIONS. I WAS STRUCK BY A PASSING VEHICLE THAT LOST CONTROL AND SENDED ME SWIRVING ON THE HJIGHWAY STRUCKING TREES ON THE SIDE HIGHWAY. AFTER THE IMPACT OF THE TREES NEITHER AIRBAGS OPENED UP ON MY CHEVY AVALANCHE 2002.
WHEN THE VEHICLE MADE A LEFT OR RIGHT HAND TURN, THE VEHICLE MADE A CLUNK AND POP SOUND, THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM.*JG *JB
THE VEHICLE STALLED.*JB VEHICLE STALLED OUT IN MIDDLE OF TRAFFIC. VEHICLE IN REPAIR SHOP 4 TIMES. DEALERSHIP CHECKED IDLE SPEED AND FUEL PRESSURE, ENGINE WIRING HARNESS JUNCTION BLOCK ASSEMBLY REPLACED. REPLACED TANK TO ENGINE RETURN. PCM REPLACED. FUEL SENDER AND PUMP ASSEMBLY REPLACED. HOWEVER PROBLEM STILL EXIST. IGNITION KEY WARNING SWITCH WAS INOPERATIVE AND HAD TO BE REPLACED.
MY BRAND NEW 2002 CHEVY AVALANCHE IS BURNING OIL AND BLOWING BLUE SMOKE OUT THE TAIL PIPE. THE MANUFACTURER IS NOW CONDUCTING AN OIL CONSUMPTION TEST, BUT THE ALLOWABLE AMOUNT OF OIL TO BURN IS 1 QUART EVER 3,000 MILES! A NEW CAR SHOULD NOT BURN OIL.
RECENTLY, I NOTICED THAT THE TWO REAR INTERIOR PLASTIC PANELS THAT COVER THE METAL AND OUTER TOP SEAT BELT MOUNTS (OR PIVOT POINTS) IN THE INTERIOR REAR OF THE VEHICLE HAVE AN APPROXIMATELY INCH SLOT WORN INTO THEM FROM THE SEATBELTS; ITS APPARENT CAUSE, THE PULLING OF THE SEATBELTS IN AN OUTWARD MOTION TO PLACE OVER THE SHOULDER OF THE PASSENGER SITTING IN THE SEAT. I BROUGHT IT TO MY DEALER''S ATTENTION ON 01/23/03 AND WAS INFORMED THAT THERE IS NO FIX FOR THE PROBLEM AND THAT NEW PANELS WOULD ONLY WEAR OUT AGAIN DUE TO CONSTANT SEAT BELT USAGE AND THAT ONLY A RE-DESIGNED OR MODIFIED PART WOULD PERMANENTLY CORRECT THE PROBLEM. SINCE THIS WAS BEYOND THE DEALER''S CAPABILITY, THEY RECOMMENDED THAT I CONTACT GM CUSTOMER ASSISTANCE AND NOTIFY THEM OF THE PROBLEM AND ATTEMPT TO RESOLVE THE ISSUE WITH THEM. THIS IS CURRENTLY BEING DONE. SINCE MY VEHICLE WAS ONE OF THE FIRST ON THE LOT, I BELIEVE THAT THIS COMPLAINT MIGHT ALSO BE ONE OF THE FIRST OF ITS TYPE. I AM PARTICULARLY CONCERNED BECAUSE MY CHILDREN ARE PRIMARILY THE REAR SEAT PASSENGERS AND I NOW QUESTION THE SEATBELT STRENGTH, PARTICULARLY KNOWING THAT THE EDGES OF THE BELTS HAVE BEEN CONSTANTLY RUBBING AND ABRADING THE HARD PLASTIC TRIM PANELS THAT SURROUND THEM. TO DATE, THIS VEHICLE HAS NOT BEEN IN ANY ACCIDENTS AND I AM CALLING THIS PROBLEM TO YOUR ATTENTION JUST FOR INFORMATIONAL PURPOSES AND TO INSURE A FOLLOWUP BY GM.
WHILE DRIVING ON HIGHWAY, CONSUMER'S VEHICLE SKIDDED FROM THE RIGHT TO THE LEFT LANE. WITHOUT WARNING THE DRIVER'S SIDE AIR BAG FULLY DEPLOYED WHILE THE PASSENGER SIDE AIR BAG PARTIALLY DEPLOYED. CONSUMER'S VISIBILITY WAS COMPLETELY BLOCKED RESULTING IN CAR CRASHING INTO THE GUARDRAIL. *TS BOTH AIR BAGS DEPLOYED AND WERE FULLY DEFLATED BEFORE IMPACT. *SCC
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Chevrolet Avalanche → · Every Avalanche year → · How the figures are calculated →