THE TAILGATE CABLE BROKE WHILE TWO PERSONS WERE SITTING ON IT. CONSUMER HAD TO TAKE THE VEHICLE TO THE DEALER FOR TAILGATE TO BE INSPECTED ON A NHTSA RECALL 04V129000. *AK
2002 Chevrolet Avalanche complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
WHILE DRIVING ON WET PAVEMENT AT APPROXIMATELY 25 MPH, I ATTEMPTED TO SLOW MY VEHICLE AS I APPROACHED AN AREA OF FLOWING WATER. I APPLIED THE BRAKES AS I NORMALLY WOULD. THE VEHICLE DID NOT SLOW UP, INSTEAD, THE BACK END BEGAN TO BREAK LOOSE AND SPIN AROUND. THE VEHICLE SPUN AROUND TWICE AND CAME TO REST AGAINST A UTILITY POLE. THE ABS BRAKES OBVOIUSLY DID NOT PERFORM AS THEY SHOULD HAVE. INSTEAD OF SLOWING THE VEHICLE, THEY CAUSED THE VEHICLE TO GO INTO THE UNCONTROLLABLE SPINOUT.
THE CONSUMER EXPERIENCED PROBLEMS WITH THE TAILGATE RELEASING AND HAD IT REPAIRED BY THE DEALER TWICE. THE CONSUMER RECEIVED A RECALL LETTER ON THE TAILGATE FOR THE STRAPS. THE MANUFACTURER WAS CONTACTED ABOUT THE PROBLEM AND MADE THE ADDITIONAL REPAIRS TO THE TAILGATE WHICH RELEASED EVEN WHEN LOCKED WITH A KEY. 04V129000. *JB. THE CONSUMER EXPERIENCED PROBLEMS WITH THE TAILGATE RELEASING AND HAD IT REPAIRED BY THE DEALER TWICE. THE CONSUMER RECEIVED A RECALL LETTER 04V129000 ON TAILGATE STRAPS. THE MANUFACTURER WAS CONTACTED ABOUT THE PROBLEM AND MADE THE ADDITIONAL REPAIRS TO THE TAILGATE WHICH RELEASED WHEN LOCKED WITH KEY. *AK
TAILGATE STRAP ON MY 2002 CHEVROLET AVALANCHE HAS BROKEN. DEALER IS REFUSING TO FIX SAYING MY VEHICLE IS NOT IN RECALL. WAS BUILT IN SEPTEMBER 2001. *NM
THE TAILGATE CABLES BROKE WHILE CONSUMER WAS STANDING ON TOP OF THE TAILGATE. AS A RESULT, DRIVER SUSTAINED MAJOR INJURIES, AND WAS TRANSPORTED TO TA HOSPITAL BY CAR. CONSUMER CONTACTED THE DEALER, AND WAS INFORMED THAT THE TAILGATE CABLES NEEDED TO BE REPLACED. *AK *TC
2002 CHEVROLET AVALANCHE Z66 HAS FAILED PARKING BRAKE. I DO NOT TOW OR EVEN USE THE BRAKE. HOWEVER IN ATTEMPTING TO PASS TEXAS STATE INSPECTION, MY PARKING BRAKE FAILS. WHEN BRAKE IS SET IN ALL THE WAY, TRUCK PUT IN DRIVE, TRUCK WILL MOVE FORWARD AS IF BRAKE IS NOT SET. CHEVYTALK.ORG HAS OVER 5000 POST OF USERS ON THIS SAME ITEM. CHEVY ASE MECHANIC SAID IT'S A KNOWN DESIGN FLAW IN THE CLIPS THAT CAUSES E-BRAKE TO WEAR EVEN IF NEVER USED. MY CONCERN IS THAT IF I NEED IT, DUE TO A HYDROLIC FAILURE, IT DOESN'T WORK. CONTACTED DEALER AND THEY CLAIM IT IS NOT PART OF WARRANTY. Y UNDERSTANDING IS THAT THIS DEFECT EXISTIS TO PROVIDE GM WITH A COST SAVINGS IN MANUFACTURING, BUT IT IS AT THE COST OF THOUSANDS OF DRIVERS AND THIER FAMILIES. IS THAT WORTH IT?*AK
REAR BRAKE COVER PLATES RUSTED. VEHICLE DID NOT PASS STATE INSPECTION. CONSUMER WAS CONCERNED. *AK
MY EMERGENCY BRAKE DOES NOT WORK ON MY 2002 CHEVROLET AVALANCHE 1500 SERIES. I WENT TO GET IT INSPECTED TODAY AND IT FAILED INSPECTION B/C OF THIS PROBLEM....WHICH I HAD NO IDEA OF! I AM GLAD I FOUND OUT THIS WAY. I WAS TOLD THAT IT WAS A COMMON PROBLEM ON CHEVROLETS AND IT IS QUITE AN EXPENSIVE PROBLEM TO FIX. I CALLED PARKS CHEVROLET IN CHARLOTTE AND THEY WANT ME TO COME BY NEXT TUESDAY TO GET IT LOOKED AT AND FIXED. BUT IF THIS A COMMON PROBLEM SHOULDN'T IT BE RECALLED OR SHOULDN'T THE VEHICLE TELL ME THAT THE EMERGENCY BRAKE IS NOT WORKING?? I THINK THIS IS A HUGE PROBLEM.*AK
WHILE APPLYING THE PARKING BRAKE VEHICLE FAILED. THERE WAS NO BRAKING POWER. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT PARKING BRAKE NEEDED TO BE REPLACED. ALSO, RECALL ISSUED DID NOT INCLUDE THIS VEHICLE. *AK
WHILE LOADING A 4 WHEELER ONTO MY 2002 CHEVY AVALANCHE, BOTH TAILGATE CABLES SNAPPED AND THE TAILGATE COMPLETELY FELL OFF. THE 4 WHEELER, MYSELF, AND THE RAMPS THAT WERE ON THE TAILGATE ALL FELL TO THE GROUND. THE DEALER REPLACED THE TAILGATE CABLES, BUT THE DAMAGE TO THE TAILGATE HAS NOT BEEN REMEDIED. I HAVE CONTACTED GM AND THEY ARE WORKING THE ISSUE, BUT IT HAS NOT BEEN RESOLVED.*AK
WHILE TRAVELING NORTH ON INTERSTATE-15 THROUGH ST. GEORGE, UTAH, I EXPERIENCED A TIRE TREAD SEPARATION ON MY LEFT REAR FIRESTONE STEELTEX RADIAL TIRE AT APPROXIMATELY 65 MPH WHILE TOWING MY 23 FOOT TRAVEL TRAILER. TOTAL TIRE MILEAGE: 26,995 MILES. THE TIRE DID NOT DEFLATE, I WAS ABLE TO MAINTAIN CONTROL OF MY 2002 CHEVY AVALANCHE 2500 TRUCK AND GET STOPPED AT THE SIDE OF THE ROAD. AFTER INSPECTING THE VEHICLE FOR DAMAGE, I WAS ABLE TO DRIVE OFF THE I-15 WITHIN APPROXIMATELY 1.5 MILES AT 15 MPH AND INSTALL A SPARE TIRE.*AK
ON THE HIGHWAY LEFT REAR TIRE SEPARATED, THE SPARE WAS PLACED ON, AND VEHICLE WAS DRIVEN TO THE TIRE DEALER, WHERE THE REMAINING TIRES WERE ALSO FOUND TO BE DEFECTIVE. MANUFACTURER STATED TIRES WERE DEFECTIVE AND WAS WILLINGTO REPLACE THEM.*AK
PARKING BRAKE DOES NOT HOLD VEHICLE. THE BRAKE DOES NOT LOCK THE BACK WHEELS. *AK
WHILE DRIVING 55 MPH FRONT DRIVER'S SIDE TIRE TREAD SEPARATED. AS A RESULT, DRIVER LOST CONTRO,L BUT MANAGED TO GAIN IT BACK. *AK
INTERMITTENT AT HIGHWAY SPEEDS ALL WARNING LIGHTS COME ON. ALL DASH GAGES ZERO OUT AND THE ENGINE IS NON RESPONSIVE TO ADDITIONAL THROTTLE. AFTER PULLING OVER AND CYCLING THE IGNITION OFF AND BACK ON THE GAGES WILL INTERMITTENTLY RESET AND WORK PROPERLY.THIS WAS REPORTED TO LOCAL CHEVROLET DEALER. THEY DUPLICATED THE PROBLEM IN A TEST DRIVE AND STATED IT WAS BECAUSE OF A AFTER MARKET AUTO START SECURITY SYSTEM. THE COMPANY THAT INSTALLED THE AUTO START SYSTEM CHECKED IT OUT AND FOUND NOTHING WRONG WITH THE INSTALL OR THE AUTO START HARDWARE. I HAD THEM REMOVE THE AUTO START HARD WARE, THE PROBLEM MANIFESTED AGAIN. I TOOK IT BACK TO THE CHEVROLET DEALER. THEY DIAGNOSED THE PROBLEM AS THE IGNITION SWITCH. REMOVED AND REPLACED SWITCH.*AK
I TOOK MY 02 AVALANCHE IN FOR WARRANTY SERVICE WORK FOR SERVERAL ITEMS. ONE ITEM WAS NOT FIXED TO MY SATISFACTION. I REPORTED CONDENSATION IN MY DAYTIME RUNNING LIGHTS/FOG LIGHT HOUSING. NOT ONLY WAS THERE CONDENSATION, THERE WAS STANDING WATER. WHEN I PICKED UP MY VEHICLE I LOOKED AND THE LIGHTS SEEMED TO BE OK, BUT BY THE TIME I ARRIVED HOME 15 MINUTES LATER, THERE WAS CONDENSATION IN THEM AGAIN. I CALLED THE DEALER TO FIND OUT THAT THEY DIDN'T REPLACE THEM, THEY ONLY "CLEANED THEM OUT AND RESEALED THEM". UPON FURTHER INSPECTION I NOTICED THAT THEY SEPARATED THE HOUSING FROM THE LENS AND THEN USED SILICONE SEALANT TO PUT THEM BACK TOGETHER. THE DEALERSHIP I TOOK IT TO STATED THERE WAS A BULLETIN FROM GM STATING THAT SOME CONDENSATION IS NORMAL AND THE FIX THEY PERFORMED WAS ALL THEY WERE ALLOWED TO DO. I CONTACTED GM AND RECEIVED THE SAME INFORMATION. I TOOK THE VEHICLE BACK IN AGAIN FOR THE CONDENSATION, THEY HAVE NOW PERFORMED THE SAME FIX. I TOLD THEM AND THE GM REP ON THE PHONE THAT THIS WAS A SAFETY ISSUE, THAT NO AMOUNT OF CONDENSATION IN MY LIGHT HOUSING IS ACCEPTABLE. NOW I AM UNWILLING TO USE MY FOG LIGHTS DUE TO THE FACT I AM CONCERNED ABOUT POSSIBLE SAFETY ISSUES WITH THE LENS AND THE CONDENSATION AS WELL AS THE NOW SILICONE BEING SO CLOSE TO THE HEAT OF THE FOG LIGHTS. GM IS REFUSING TO REPLACE MY LIGHT HOUSINGS, I CONSIDER THIS A SERIOUS SAFETY ISSUE.*AK
GAS TANK AND FUEL SYSTEM BECAME CONTAMINATED WITH RUST AND WAS CLOGGING THE FUEL INJECTORS. CHEVROLET DEALER REPLACED 2 FUEL INJECTORS AND FUEL LINES AND CLEANED EXISTING GAS TANK. $1300 WORTH OF REPAIRS.*AK
WHILE DRIVING CONSUMER HEARD A LOUD POPPING/CLICKING NOISE COMING FORM THE FRONT/REAR. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
THE RUBBER PEELED OFF OF MY REAR DRIVER TIRE DOWN TO THE STEEL CAUSING CONSIDERABLE DAMAGE TO MY 02 AVALANCHE.*JB
WHILE LOADING THE VEHICLE BOTH TAILGATE SUPPORT STRAPS SNAPPED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
BEGINNING ON 06/09/03 AND CONTINUING TO THE CURRENT DATE, MY VEHICLE HAS HAD A RECURRING FRONT DIFFERENTIAL LEAK. FIRST 3 REPAIRS WERE FOR THE DIFFERENTIAL SEALS, UNTIL IT WAS DISCOVERED THAT THE VENT TUBE WAS PLUGGED, THE NEXT 4 TIMES FOR REPAIR WERE DUE TO THE FACT THAT WHEN THIS VEHICLE IS DRIVEN ON A TRIP FOR AN EXTENDED PERIOD OF TIME ON THE HIGHWAY, THE FRONT DIFFERENTIAL PURGES THE FLUID OUT THE VENT TUBE. THE LAST TRIP I TOOK THE VEHICLE ON WAS A 400 MILE ROUND TRIP AND THE VEHICLE UNDERBODY WAS HALF COVERED IN DIFF OIL, AND IT CONTINUED TO DRIP FOR 2 DAYS. MY CONCERN IS A LONGER TRIP, WHICH I PURCHASED THE VEHICLE FOR, WOULD RESULT IN THE SEIZING OF THE FRONT DIFFERENTIAL AT HIGHWAY SPEED, POSSIBLY CAUSING AN ACCIDENT.*JB
WHILE STEPPING ONTO THE TAILGATE IT SNAPPED. DEALER STATED THAT THE VEHICLE WAS RECALLED UNDER TAILGATE RECALL 04V129000. CONSUMER'S HIP BONE WAS INJURED. *AK
SUDDEN POWER STEERING PUMP FAILURE AFTER 50,000 MILES - THIS ALSO CAUSED STEERING BOX TO FAIL BECAUSE OF FILINGS FROM PUMP GETTING INTO STEERING BOX. *AK
DEFECTIVE CABLE SUPPORTS FOR THE TAILGATE ON MY 2002 CHEVROLET AVALANCHE.*AK
DURING VEHICLE INSPECTION PRIOR TO A TRIP, TWO "RIPS" OF ABOUT 3 1/2" - 4 " WERE OBSERVED ABOUT 18" APART ON THE SIDEWALL, ABOUT 4 1/2" ABOVE THE TREAD ON THE SIDEWALL. THE SIDE OF THE TIRE IN BOTH PLACES WAS AWAY FROM THE CARCASS OF THE TIRE, REVEALING THE TREAD CAP AND THE INNER CARCASS OF THE TIRE. IT APPEARED THAT THERE WAS NO ADHESIVE BINDING THE OUTER SIDE OF THE TIRE TO THE CARCASS IN EITHER LOCATION. PHOTOS WERE TAKEN OF THE DAMAGE. NOTE: THIS DAMAGE COULD NOT BE DETECTED IN A CURSORY CHECK, EXCEPT IF THE "RIP" IS ALMOST ON THE BOTTOM OF THE WHEEL ROTATION AS IT SITS ON THE ROAD UNDER LOAD. *LA
2002 CHEVROLET AVALANCHE- TAILGATE CABLES SNAPPED WHILE ONE PERSON (TEENAGE BOY) WAS SITTING ON TAILGATE. CAUSING PERSON TO FALL TO THE GROUND. CURRENTLY ATTEMPTING TO GET THEM REPLACED BY DEALER. *LA
VIBRATION WHEN BRAKING. *LA
1. CHECK ENGINE LIGHT... 2. OIL LIGHT... 3. NOISE STILL PRESENT AND GETTING WORSE. RETURNED VEHICLE TO UNIVERSITY MOTORS... 1. THEY CLEARED THE CODES AND SAID MAY HAVE BEEN DUE TO GAS(I USE BP GAS) 2. ADDED 2 QTS. OIL(OIL WAS CHANGED ON 12/29/02@UNIVERSITY MOTORS AND REPLACED THE PVC VALVE. 3. REAR LOCATOR BAR WAS LOOSE THEY TIGHTENED. *LA
1. BRAKES AGAIN... NOISE AND VIBRATION... 2. NOISE FROM SUSPENSION RETURNED VEHICLE TO UNIVERSITY MOTORS 1. FRONT BRAKE ROTORS CORRODED WITH A SLIGHT LIP, REPLACED ROTORS AND PADS... 2. THEY SAID COULDN'T FIND WHERE NOISE COMING FROM, MAY HAVE BEEN FROM BRAKES...(TOLD THEM NO, THIS IS THE SAME NOISE SINCE 10790 MILES). *LA
1. BRAKES-AGAIN..PUSHED ON THE BRAKES AND PEDAL WENT TO THE FLOOR 2. NOISE STILL COMING FROM SUSPENSION 3. CAN SMELL OIL BURNING RETURNED VEHICLE TO UNIVERSITY MOTORS THEY CHECKED BRAKES AND TOLD ME NO CORRECTION WAS NEEDED....SUSPENSION NOISE WAS TOLD THAT WAS JUST HOW THE VEHICLE SOUNDED, I COULD FEEL THE VIBRATION ON THE FLOOR... OIL SMELL--THEY TIGHTENED THE OIL FILTER. *LA
1.BRAKES--PEDAL GOES TO THE FLOOR...THIS HAS HAPPENED 5 DIFFERENT TIMES 2.BRAKES--HAS BEEN RETURNED AT LEAST 10 TIMES FOR BRAKE- ROTOR PROBLEMS 3.SUSPENSION NOISE--HAS BEEN RETURNED AT LEAST 10 TIMES FOR NOISE 4.OIL LIGHTS--HAS BEEN RETURNED 3 TIMES FOR OIL CONSUMPTION--LEAKS 5.ELECTRICAL--HAS BEEN RETURNED TO REPLACE ELECTRIC MOTOR FOR WINDOWS 6.ELECTRICAL-- LOCKS-CLICK AND CLICK AND KEEP CAUSING, AND THE HORN---BEEPS NON STOP THIS ALL WHILE DRIVING 7.VEHICLE WAS PARKED AND LIGHT AND HORN WOULD NOT STOP FLASHING AND BEEPING THE DEALER NOR CHEVROLET WANT TO EXCEPT ANY RESPONSIBILITY FOR THIS VEHICLE....WE ARE TOLD THAT THE NOISES(AND VIBRATION) FROM THE SUSPENSION JUST STANDARD FOR THE VEHICLE. THE BACK ROTORS HAD GROOVES WAS TOLD NO PROBLEM FOUND..WHEN ASKED ABOUT THE GROOVES THEY TOLD US THIS WAS NORMAL FOR "HEAVY DUTY" TRUCKS..BRAKES..WAS TOLD WE SHOULD ONLY EXPECT TO GET 6-7 THOUSAND MILES. DEALER SHOULD TELL YOU THAT WHEN YOU PURCHASE THE VEHICLE. MOST OF THE TIMES WHEN THE BRAKES GO BAD THERE IS NO WARNING...I JUST HAD NO BRAKES...THIS VEHICLE IS NOT SAFE TO DRIVE AFTER THE LAST TIME I WAS UNABLE TO STOP AT AN INTERSECTION I RETURNED THE VEHICLE TO UNIVERSITY MOTORS.....TO DATE HAVE HEARD NOTHING FORM UNIVERSITY MOTORS OR CHEVROLET.... *LA
WHILE DRIVING 35-40 MPH TAILGATE OPENED, CAUSING CABLES TO BREAK. TAIL GATE FELL OFF VEHICLE WHILE STILL DRIVING. *AK
WE PURCHASE VEHICLE NEW IN AUG 2001. IT NOW HAS ABOUT 75,000 MILES. STARTING IN JULY 03, TTHE WINDSHIELD HAS SHOWN A PROPENSITY TO CHIP AND CRACK WITH VERY MINOR IMPACTS. IT NOW HAS A TOTAL OF 4 CHIPS EACH ABOUR 1/4" DIAMETER AND A CRACK ABOUT 15" LONG. WE HAVE REFRAINED FROM HAVING IT REPAIRED. WHY IS THIS WINDSHIELD SO EASY TO DAMAGE? *AK
WHILE DRIVING 40 MPH TRANSMISSION WENT INTO REVERSE. CONSUMER WAS ABLE TO PULL THE VEHICLE OFF THE ROAD. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION. *AK
ALL FOUR TIRES DEVELOPED A KNOT ON THE SIDEWALL NEXT TO THE TREAD. DEALERSHIP INDICATED THAT THE KNOT DEVELOPED BECAUSE THE BELT TURNED LOSE DUE TO A DEFECT IN THE TIRE. A GOODYEAR REPRESENTATIVE INDICATED THAT THE TIRES STILL HAVE HALF OF THE TREAD LIFE REMAINING. *AK *NM
WHILE WASHING THE TIRES, THE CONSUMER'S HAND WAS CUT DUE TO WIRES STICKING FROM THE SIDES. UPON CLOSER INSPECTION THE CONSUMER FOUND THAT ALL FOUR TIRES HAD PARTS OF THE STEEL BELT STICKING FROM THE SIDE. THE STEEL BELTS WERE AT THE JUNCTION WERE THE SIDEWALL AND THE TREAD MEET ON THE TIRE. THE DEALER WAS WILLING TO REPLACE THE TIRES AT A PRORATED COST. *JB M
IN THE PAST 60 DAYS I HAVE HAD TWO BLOWOUTS ANDF A FLAT TIRE ON THE ORIGINAL GOODYEAR TIRES OF 2002 AVALANCE. NEAR MULTICAR COLLISON LAST WEEK. FIRESTONE SAID "LOOKS LIKE TIRES ROTTEN INSIDE" SEARS SAID "WE HAVE HAD A QUITE A FEW AVALANCES IN LATELY".*AK
THE LEFT FRONT WHEEL BEARING ON MY 2002 CHEVY AVALANCHE EXPLODED CAUSING THE WHEEL TO FALL OFF THE TRUCK. THIS HAPPENED WHILE GOING ON THE EXPRESSWAY IN HOUSTION TEXAS. THERE WAS NO WARNING. I WAS ABLE TO GET OFF THE EXPRESSWAY AND OUT OF TRAFFIC. ONCE I WAS STOPPED, ALL OF THE BEARINGS AND PARTS OF THE ASSEMBLY FELL OUT ON THE GROUND. ALL THAT WAS KEEPING THE WHEEL ON WAS THE BRAKE DISK. THE TRUCK HAD ONLY 63,000 MILES ON IT AT THE TIME AND HAD NEVER BEEN DRIVEN IN ANY ABUSIVE CONDITIONS. A NEW WHEEL BEARING ASSEMBLY AND HUB WAS INSTALLED BY A FIRESTONE TIRE AND BRAKE SHOP LOCATED ON THE KATY EXPRESSWAY. I HAVE THE OLD PARTS FROM THE REPAIR JOB AND ALLOWED MY CHEVY DEALER TO LOOK AT THEM. THE REP SAID THERE IS NOTHING FOR THEM TO DO SINCE I AM 28.000 MILES OVER THE WARRENTY. *AK
THE CONSUMER WAS FORCED TO REPLACE ALL THE TIRES DUE TO EXCESSIVE WEAR. THE TIRES WERE BEGINNING TO SEPARATE AT THE TREADS AND THE STEEL BELTS WERE SHOWING. AT THE TIME OF PURCHASE THE CONSUMER FOUND THAT ONE TIRE HAD A PLUG IN IT. *AK THE TIRES WERE BULDGING BY THE JUNCTION OF THE SIDEWALLS AND THREADS. *SC *JB
AT 19,000 MILES THE PASSENGER SIDE WHEEL BEARING SEPARATED FROM THE VEHICLE WHILE DRIVING 10 MPH. AS A RESULT THE FRONT END COLLAPSED.*AK
WHILE DRIVING AT ANY SPEED, CONSUMER HEARD A LOUD NOISE COMING FROM THE STEERING WHEEL. VEHICLE WAS TAKEN TO AN INDEPENDENT SHOP, AND THE TECHNICIAN FOUND THE LEFT AND RIGHT FRONT TIRES AS WELL AS THE LEFT REAR HAS BUBBLE AND INSIDE WALL ARE CRACKED. DEALER WAS NOTIFIED. *LA
THE REAR PASSENGER AND BOTH FRONT TIRES ACCUMULATED BUBBLES. *AK *SC *JB
GENERAL MOTORS CORPORATION AND TEAM CHEVROLET'S FAILURE TO HONOR TERMS OF WARRANTY ON CONSUMER'S VEHICLE. (NAR) *LA THE DEALER REFUSED TO REPLACE THE VEHICLE ROTORS WHICH WERE DETERMINED TO BE DEFECTIVE PRIOR TO THE CONSUMER PURCHASING THE VEHICLE. THE CONSUMER REQUEST REIMBURSEMENT FOR THE COST TO REPAIR THE ROTORS. *NM
WATER LEAKING INTO BED AND PASSENGER COMPARTMENT. WATER LEAKED FOR 6 MONTHS, WENT TO DEALER. DEALER DISCOVERED LEAK DUE TO CARPERT BEING SATURATED WITH WATER UNDER BACK SEAT AND SIDE RAILS AT THE B-PILLAR. DEALER REPLACED CARPET AND PAD AND SUPPOSEDLY FIXED LEAK DUE TO BAD SEAL. 1 WEEK AFTER RECEIVING TRUCK FROM THE DEALER WE DISCOVERED THE NEW CARPET SATURATED WITH WATER UNDER BACK SEAT AND SIDE RAILS AND NOW THE FRONT DRIVER SIDE CARPET. PREPARING TO RETURN TRUCK TO DEALER SINCE THIS WAS DISCOVERED ON SATURDAY. TRUCK HAS 35000 MILES.*AK
CONSUMER INDICATED THAT THERE WAS CLUCKING NOISE IN TRANSMISSION WHEN ACCELERATING. DEALERSHIP ACKNOWLEDGED THE NOISE, BUT WAS UNABLE TO RESOLVE THE PROBLEM. *AK
THREE FAMILIES AND THERE KIDS WENT TO A LAKE IN ARKANSAS. ONE DAY WE DECIDED TO GO DOWN TO THE LAKE ON A GRAVEL ROAD. FOUR TEENAGE KIDS DECIDED TO RIDE ON THE TAILGATE. TOGETHER THEY ALL WEIGHED UNDER 600 POUNDS. WHILE DRIVING DOWN THE GRAVEL ROAD @ ABOUT 5 MPH A HEARD A POP THEN VOICES THEN A THUD AND I LOOKED IN MY REAR VIEW MIRROR AND NOTICED THE KIDS ON THE GROUND. WHEN I STOPPED TO GET OUT, I ALSO NOTICED MY TAILGATE HAD FALLEN OFF COMPLETELY. I WENT TO THE DEALER AND THEY REFUSED TO FIX MY TAILGATE, BUT REPLACED MY CABLES AND MY TAILGATE HANDLE WHICH HAD BEEN DAMAGED. I TRIED GM, BUT THEY TOLD ME THAT THE DEALER WAS THERE EYES AND EARS. THE DEALER FELT LIKE THE TAIL GATE WAS OVERLOADED AND THAT HAD CAUSED THE FAILURE. THE DEALER HAD TOLD ME THAT THESE TYPE OF CABLES HAD BROKE ALL OF THE TIME. A YEAR WENT BY AND GM HAD ISSUED A RECALL ON ALL OF THE THESE TYPE CABLES. I WENT BACK TO THE DEALER TO SEE IF THEY WOULD FIX THE SCRATCHES ON THE TAILGATE AND THEY SAID NO. I WENT BACK TO GM AND THEY TOLD ME THAT THE DEALER WAS THEIR EYES AND EARS AND THEY WOULD NOT FIX MY TAILGATE. I BELIEVE IF THE CABLES FAIL AND YOU HAVE ANY LOAD ON THE TAILGATE IT IS LIKELY THAT THE TAILGATE CAN COME OFF. THE TAILGATE HAS NO PIN TO SECURE IT. IF THE CABLES BREAK AND THE TAILGATE IS AT THE RIGHT ANGLE IT WILL COME OFF. IF A TAILGATE COMES OFF THE TRUCK ON THE HIGHWAY I SEE THIS BEING A VERY DANGEROUS SCENARIO. I FEEL THE DEALER IS NEGLECTING THEIR RESPONSIBILITY TO STAND BEHIND THE PRODUCT. ALS
WHILE DRIVING 40 MPH CONSUMER HEARD A LOUD NOISE COMING FROM THE REAR. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. CONSUMER INSPECTED THE VEHICLE, AND NOTICED THAT THE SPARE TIRE WAS NOT IN PLACE. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE CABLE ASSEMBLY NEEDED TO BE REPLACED. *AK
FRONT END SHAKES AFTER GOING OVER HIGHWAY JOINTS OR SMALL BUMPS IN ROAD SURFACE. VERY NOTICEABLE AT INTERSTATE SPEEDS OF 50 TO 65. STEERING WHEEL SHAKES AND VIBRATES JUST AFTER HITTING BUMPS. NOTICED ON CURVES, WHEN GOING OVER SMALL BUMPS, FRONT TIRES SEEM TO LOSE TRACTION WITH DRY ROAD SURFACE. HAD APPROXIMATELY 26,000 MILES ON VEHICLE WHEN PROBLEM WAS FIRST OBSERVED. I SUSPECTED THAT THE FRONT SHOCKS WERE DEFECTIVE; THE FRONT END WOULD BOUNCE EXCESSIVELY WHEN PUSING UP/DOWN ON BUMPER WHEN PARKED. AFTER SECOND TRIP TO DEALER; THEY AGREED TO CHANGE THE FRONT 2 SHOCKS BUT SAID THAT I WOULD HAVE TO PAY FOR THE REPAIR COSTS BECAUSE THEY DID NOT BELIEVE THAT THE SHOCKS WERE REALLY DEFECTIVE. AFTER THE REPAIR AND ROAD TEST, THE DEALER AGREED THAT THE SHOCKS WERE DEFECTIVE AND SUBMITTED AS A WARRENTY CLAIM. MY PROBLEM APPEARS TO BE THE SAME AS COMPLAINT #10017067.*AK
WATER LEAKING INTO THE PASSENGER COMPARTMENT, CAUSEING THE CARPET TO GET DRENCHED, VEHICLE IS RED IN COLOR. *AK
RIGHT REAR SEAT BELT DOES NOT STAY LATCHED AND IS DIFFICULT TO LATCH. THIS HAS BEEN HAPPENING SINCE VEHICLE WAS FIRST DELIVERED TO CONSUMER.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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