DT: THE CONTACT OWNS A 2002 CHEVROLET AVLANCHE AND EMERGENCY BRAKE WILL NOT HOLD THE VEHICLE. DEALER DID WORK ON THIS PROBLEM, AND STATED THAT IT WAS OPERATING THE WAY GM DESIGNED IT TO WORK.*AK FOUND EMERGENCY BRAKE CONTROL ASSEMBLY DEFECTIVE. REPLACED PEDAL ASSEMBLY. REPLACED EMERGENCY BRAKE SHOES AND SPRINGS. *TT *NM
2002 Chevrolet Avalanche complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
FOG LAMP CONDENSATION --- I DID NOT NOTICE THAT MY 2002 AVALANCHE WAS SUBJECT TO WATER BUILD UP IN THE FOG LAMPS UNTIL IT WAS OUT OF WARRANTY. THE DEALER SAID IT WAS OUT OF WARRANTY. I DRILLED A 1/8" HOLE WITH A HIGH SPEED BIT IN THE LOWEST PART OF THE PLASTIC LENSE. NOW, ALTHOUGH CONDENSATION STILL ACCUMULATES ON THE LENSE IT WILL EVENTUALLY RUN DOWN THE LENSE AND OUT THE BOTTOM HOLE. I WAS ALWAYS AFRAID TO TURN THEM ON WITH THE BULBS BEING SUBMERGED IN WATER.
IN MY 2002 CHEVY AVALANCHE, WHEN I CAME TO SLOW DOWN TO MAKE A STOP APPROX 5-15 MPH, I WOULD APPLY THE BRAKES AND IT FELT LIKE THE PEDDLE WAS STUCK AND I COULD NOT FULLY DEPRESS THE PEDDLE TO STOP. ALSO THE ABS BRAKES SEEMED TO KICK ON EVEN IF I WAS ON DRY PAVEMENT AT THIS SLOWING STOPPING SPEED. WHEN THIS OCCURED I COULD NOT STOP AS QUICKLY AS I NORMALLY COULD WITH PROPERLY FUNCTIONING BRAKES. AT TIMES IF FELT LIKE I WOULD NOT BE ABLE TO STOP AT ALL. THERE WAS NEVER ANY DAMAGE DUE TO THE FAILURE OF THE BREAKS (LUCKILY). A MECHANIC LOOKED AT THE HUB ASSEMBLY AND INDICATED WHAT COULD BE DONE TO FIX THE PROBLEM. NO REPAIRS WERE MADE TO THE VEHICLE, BUT THE MECHANIC TURNED OFF THE SENSORS AS HE SAW THAT ONE SENSOR WAS CORRODED. HE DID NOT LOOK AT THE OTHER SENSOR.
I OWN A 2002 CHEV. AVALANCHE, THERE ARE PROBLEMS WITH THE TAILGATE HINGES, AND LOCKS, THE STARPS( RECALL) HAVE BEEN REPLACE. THERE IS A PROBLEM WITH THE STEERING BOX, MAKES A THUMPING NOISE THAT CAN BE FELT THROUGH THE STEERING WHEEL. MY COMPLAINT IS THAT PEOPLE THAT HAVE SAME PROBLEMS WITH LESS THAN 50K MILES ARE HAVING THE STEERING, AND LOCKS/HINGES REPAIR FOR FREE, AND I'M BEING TOLD THAT BECAUSE MY VEHICLE HAS 80K MILES I HAVE TO PAY FOR THESE REPAIRS, AND IF A RECALL IS ESTABLISHED THEY WILL RE-EMBURSE ME. IF IT IS DANGEROUS AT 50K MILES WHY IS NOT DANGEROUS AT 8OK MILES.
2002 CHEVROLET AVALANCHE EXPERIENCING A LOUD KNOCKING NOISE AS WELL AS THE FRONT END SHIMMIES WHEN GOING OVER BUMPS IN THE ROAD.***NO ANSWER REQUIRED***. *MR THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO FIND A PROBLEM. THE ONLY PROBLEM THEY FOUND WAS THAT THE VEHICLE NEEDED AN ALIGNMENT AND NEW TIRES. THE VEHICLE WAS TAKEN TO A TIRE DEALER FOR A SECOND OPINION. WHEN THE TECHNICIAN REMOVED THE REAR DIFFERENTIAL COVER BROKEN PARTS FELL OUT. *NM *NM
IN THE PAST YEAR, WE HAVE HAD TO REPLACE THE REAR DRIVER SIDE BRAKE PADS OF VEHICLE AND HAVE ALSO HAD TO REPLACE THE CALIPER AS IT EXPLODED. THE BRAKE PADS WERE CHANGED FOR THE 3RD TIME ON 05/23/05. LUCKILY, THE CALIPER HAS NOT EXPLODED AGAIN. THE REMAINING BRAKE PADS ON THE FRONT OF THE TRUCK AND REAR PASSENGER SIDE ARE FINE.
FUEL PUMP HAS QUIT ON 3 CHEVROLET PRODUCTS OVER THE PAST 4 YEARS - EACH AT ABOUT 75,000 MILES. LAST ONE ON AN AVALANCHE WHILE DRIVING DOWN THE HIGHWAY. NO ACCIDENT OCCURRED. FATHER-IN-LAW ALSO HAD FUEL PUMP FAILURE ON CHEVROLET PICKUP AT ABOUT 75,000 MILES.
TRUCK WAS AT SLOW SPEED/ICY SNOW CONDITION. WAS APPX 10 MPH OR UNDER. WHEN BRAKING THE ABS ENGAGED AND TRUCK WOULD NOT STOP. VEHICLE HIT POLE AS VEHICLE WOULD NOT STOP. FRONT BUMPER/GRILLE AND REINFORCEMENT DAMAGE BUT AIR BAG DID NOT GO OFF.
ANTI-LOCK BRAKES ACTIVATE AT LOW SPEED WHEN TRYING TO STOP. HAPPENS OFTEN AND TO CORRECT PROBLEM I WILL REMOVE FUSE FROM ABS SYSTEM.
I NOTICED BRAKE DRAG/SQUEAL ON THE REAR BRAKES OF MY 2002 CHEVROLET AVALANCHE. I TOOK IT TO A REPAIR SHOP AND WAS TOLD THE REAR BRAKES WHERE SHOT ... AND ... THE ROTORS WERE SO CORRODED THEY COULDN'T BE REPAIRED ... THEY HAD TO BE REPLACED. ABOUT 3 MONTHS AFTER THE REPAIRS I BEGAN NOTICING BRAKE DRAG/SQUEAL IN MY REAR BRAKES AGAIN. I TOOK IT BACK TO THE SHOP THAT DID THE REPAIRS AND WAS TOLD THE BRAKES WERE FINE AND IT MIGHT JUST BE "BRAKE DUST BUILDUP." I AM CONVINCED THERE IS SOMETHING WRONG WITH MY REAR BRAKES AND I PLAN TO TAKE MY TRUCK TO A LOCAL CHEVROLET DEALER AS SOON AS I HAVE TIME.
PARKING BRAKE FAILS TO HOLD THE VEHICLE. PEDAL GOES TO THE FLOOR BUT PARKING BRAKE DOES NOT ENGAGE.
I WAS PULLING INTO PARKING SPOT AND BRAKE PEDAL WENT HARD. THE 2002 CHEVY AVALANCHE WOULD NOT STOP AND STEPPED ON E-BRAKE TO STOP. THIS VEHICLE HAD 3 OTHER FAILURES ALL AT SLOW SPEEDS. THE ABS LIGHT NEVER CAME ON DURING THESE FAILURES. I REMOVED ABS FUSE AND THERE HAVE BEEN NO BRAKE FAILURES SINCE. THIS TRUCK WEIGHS 5700LBS.AND I SAY STOPS BETTER WITHOUT THE ABS FUSE. AT 19000 MILES ALL 4 ROTORS AND BRAKE PADS HAD TO BE REPLACED BECAUSE THE INSIDE OF THE ROTORS HAD FLAKED AND RUSTED SO BADLY THAT THE INSIDE PADS WHERE DOWN TO METAL. GM STATES BRAKES ARE NOT COVERED ON THERE BUMPER TO BUMPER 3/36000 WARRANTY. THE ABS FAILURE OCCURED AT 23000 MILES. I ALSO DELIVER AUTO PARTS IN A 2002 S-10 CHEVY PICKUP THAT HAS THE SAME ABS FAILURE.
I WAS DRIVING AND MY ANTI LOCK BRAKES LOCKED CAUSING ME TO ALMOST HIT A CAR ONE TIME AND A CO WORKER ANOTHER. THERE WAS A CLINKING NOISE FOLLOWING, I FOUND OUT THAT IT WAS MY DRIVER SIDE WHEEL BEARING AND SPEED SENSOR AND LATELY A LOT OF GMC/CHEVY VEHICLES HAVE BEEN RUMORED TO HAVE THE SIMILAR PROBLEM. $300 LATER IT'S FIXED, WHY ISN'T THIS A SAFETY RECALL?
WHILE DRIVING 55 MPH THE TAILGATE DOOR FELL OFF. THE CAUSE HAS YET TO BE DETERMINED. *AK
1) ANTI-LOCK BRAKE UNIT FAILED; ) PARK BRAKE NEEDS ADJUSTING EVERY 4 MOS EVENTHOUGH USED DAILY; 2) BOTH FOUND IN DRIVEWAY; NO ACCIDENT 3) REPLACE ABS UNIT AT $950 , AND READJUST PARKING BRAKE AT $80 EACH TIME. *AK
WHILE DRIVING, THE FRONT SEAT BACK MOVED ON ITS OWN. THE DRIVER TRIED TO MAKE AN ADJUSTMENT WITH SEAT, BUT IT FAILED TO ADJUST PROPERLY. THE PROBLEM STILL REMAINS, AND THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THE MECHANIC ADVISED DRIVER THAT THE SEAT WAS OPERATING AS DESIGNED. *AK THE LEFT FRONT SEAT BACK COVER BOLTS WERE LOOSE AT THE FRAME. *SC THE FOG LIGHTS CONTAINED CONDENSATION. *JB
(1) THERE WAS NOT ANY SPECIFIC EVENT, I WAS TURNING DOWN MY DRIVEWAY WHEN THE STEERING IMMEDIATELY BECAME EXTREMELY HEAVY AND THE WHEEL COULD NOT BE TURNED. (2) I COULD NOT TURN THE WHEEL OR STOP BEFORE HITTING MY TRASH CONTAINERS AT THE END OF THE DRIVEWAY. (3) POWER STEERING PUMP WAS REPLACED. THE SHAFT HAD BROKEN INSIDE THE PUMP.*AK
WHILE DRIVING AT LOW SPEEDS ABS SYSTEM ENGAGED AND CAUSED EXTENDED STOPPING DISTANCE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
LIGHTS GO OUT WHILE DRVING. *AK
CONSUMER STATES THE EMERGENCY BRAKE CABLE IS WEARING. OUT. AS A RESULT, A SQUEAKING NOISE IS PRODUCED.*AK
WHILE DRIVING 55 MPH VEHICLE STALLED. DEALER WAS NOT ABLE TO DUPLICATE THE PROBLEM. *AK THE CONSUMER STATED THAT THE VEHICLE RESTARTED UNTIL IT GOT TO THE STOP SIGN FAILED BUT WOULD NOT DIE. THE VEHICLE WAS ROAD TESTED AND THE ENGINE DIED. THE CONSUMER WAS UNABLE TO SHIFT INTO NEUTRAL AND CRANK ENGINE. THE CONSUMER WAS ABLE TO RESTART THE ENGINE AND THE ENGINE HAD AN EXTENDED CRANK TIME. THE CONSUMER STATED THAT THE RADIO WOULD NOT WORK ALL THE TIME. *TC PHONE INTERVIEW UPDATE (FEBRUARY 15, 2006): THE FIRST DEALER COULDN'T FIND WHAT CAUSED THE ENGINE TO STALL. THEY LATER WENT OUT OF BUSINESS. THE VEHICLE KEPT STALLING WITHOUT WARNING AT ALL SPEED. THE STALLED ENGINE WOULD NOT RESTART IMMEDIATELY. THE SECOND DEALER FIND THE PROBLEM TO BE THE CRANK POSITION SENSOR RIGHT THE WAY. THE SENSOR WAS BROKEN IN SEVERAL PIECES. THE VEHICLE WAS TRADED IN. THE COMPLAINANT WILL TRY TO FIND THE REPAIR INOVICE AND FAX IT TO ODI.
THE DRIVER'S SEAT WOULD MOVE WHILE DRIVING AT ANY SPEED. WHEN APPLYING NORMAL BRAKING CONSUMER CAN HEAR A POPPING NOISE. THE TRUCK WOULD JERK A LITTE AND CONTINUE ON BEFORE STOPPING. ALSO, WHEN APPLYING THE BRAKE AT A SUDDEN STOP WHEELS WOULD LOCK UP. THE DEALER WAS NOTIFIED.*AK
POOR CUSTOMER SERVICE ON CHEVROLET AVALANCHE DEFECT FROM ELDORADO CHEVROLET IN MCKINNEY,TEXAS. COLD AIR ON PASSENGER SIDE DUE TO POOR SEALING AT TIME OF PURCHASE. I'M A SINGLE PARENT THAT NEVER RODE ON PASSENGER SIDE UNTIL WARRANTY WAS OUT. BODY REPAIRMAN,JOHN GRIGGS, LED ME TO BELIEVE THAT MY INSURANCE WAS DRAGGING THEIR FEET ON REPAIRING THE CONCERN AFTER AN ACCIDENT THAT COST OVER $10,000 IN REPAIRS. I REQUESTED JOHN TO CALL ME ON THE CONCERN. HE CALLED MY INSURANCE AGENT AND STATED IT COULD NOT BE CAUSED BY ACCIDENT. HE STATED IT WAS A PROBLEM WITH SOME CHEVYS AND THAT THEY WERE NOT SEALED CORRECTLY OR HAVE A BAD ACTUATOR. BRIAN NORTHINGTON, JOHN'S BOSS, OFFERED TO SPLIT THE COST OF $240 TO SEAL IT CORRECTLY SINCE MY WARRANTY WAS OUT. THIS IS A CHEVY PROBLEM FROM GO. BRIAN STATED TWICE IN A CONDESCENDING VOICE HE WAS SO SORRY THAT I DIDN'T HAVE AN EXTENDED WARRANTY THAT WOULD HAVE TAKEN CARE OF THE PROBLEM THAT WAS THERE WHEN THE VEHICLE WAS PURCHASED! THEIR SO CALLED "CUSTOMER SERVICE" STINKS! THIS IS JUST ANOTHER WAY TO BILK MORE MONEY FROM CONSUMERS! I MADE A MISTAKE OF PURCHASING A 2004 TAHOE FROM ELDORADO CHEVROLET LAST YEAR. WHAT A MISTAKE TO DO BUSINESS WITH THEM! THEY DON'T GET IT: SOMETIMES, THEY WIN, BUT THEY REALLY LOOSE!! I HAD BEEN SAVING POINTS ON MY GM CARD, BECAUSE I WAS CONSIDERING A NEW PURCHASE. ELDORADO CHEVROLET HAS SOURED ME ON A GM PRODUCTS EVER AGAIN! DON'T THEY UNDERSTAND WHAT "DO THE RIGHT THING!" MEANS? OH, I FORGOT, THEY'RE IDIOTS. WHY TRY TO S
TRAVELING FROM TEXAS TO FLORIDA, VEHICLE BEGAN STALLING. AT TIMES THE VEHICLE WOULDN'T SHIFT OUT OF LOWER GEARS, AT TIMES IT WOULDN'T START, AT TIMES IT WOULD SHUT OFF. FOUND DEALER IN FLORIDA THAT CHANGED OUT A WIRING HARNESS IN THE STEERING COLUMN. THE VEHICLE HAD LESS THAN 30,000 MILES AT THIS POINT. HAVE ALSO HAD TO HAVE THE ENGINE REPLACED AT 50,000 MILES. DEALER COULDN'T FIGURE OUT WHY THE ENGINE WOULDN'T WORK, NOR COULD THE DEALERSHIP REPAIR. REPLACED WITH A NEW ENGINE AND IS CURRENTLY AT 30,000 ON NEW ENGINE AND PROBLEMS STARTING AGAIN. THIS VEHICLE DOES NOT TOW OR DRIVE OFF ROAD AT ANY TIME, THERE IS A DEFECT IN THIS PRODUCT THAT NEEDS TO BE ADDRESSED.
MY COMPLAINT IS ON MY 2002 CHEVY AVALANCHE. THE DRIVERS SIDE EXTERNAL MIRROR HAS BEEN SLOWLY LEAKING THE FLUID THAT IS INSIDE OF IT AND NOW THE MIRROR IS SO DISCOLORED BY THE PROBLEM THAT IT IS UNUSABLE. THE REPLACEMENT MIRROR IS ABOUT 320.00. THE CHEVY DEALERSHIP WILL NOT REPLACE IT AS A DEFECT BUT WANT ME TO PAY FOR IT. NO DAMAGE WAS THE CAUSE OF THIS FAILURE. THIS TRUCK HAS NEVER BEEN IN ANY TYPE OF ACCIDENT. *JB
REPEATED FAILURE OF PARKING BRAKE. HAVE HAD IT REPAIRED AT DEALER 3 TIMES UNDER WARRANTY AND REPAIR ONLY LASTS ABOUT 6 MONTHS. I USE THE BRAKE EVERYTIME I PARK AND OVER TIME IT SLOWLY GETS LOOSER TO THE POINT THAT IT WILL NOT HOLD THE VEHICLE AT ALL. VEHICLE NOW HAS 41,000 MILES AND HAS FOURTH FAILURE.*UJB
WHEN BRAKING AT ANY SPEED THERE WOULD BE INTERMITTENT EXTENDED STOPPING DISTANCE. THE BRAKE PEDAL WENT TO THE FLOOR. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
FRONT AND REAR DIFFERENTIAL BEARING FAILURE ON 02 AVALANCHE AT 51,000 MILES- BROUGHT TO DEALER BEFORE TOTAL FAILURE. OTHER SIMILAR COMPLAINTIS CAN BE FOUND IN THE CLUB AVALANCHE WEBSITE. THIS DEFECT COULD LEAD TO WHEELS FALLING OFF AND CATASTROPHIC INJURY. GM IS AWARE OF THE PROBLEM BUT DOES NOTHING . *AK
MEXICAN ASSEMBLY FACTORY FAILURE. THERE WAS A MAJOR FAILURE OF THE REAR AXLES AND PARKING BRAKE SYSTEM. *BF THE REAR AXLES HAD GROOVES WORN IN THEM AND THE REAR BEARING FAILED. THE CONSUMER REQUESTED REIMBURSEMENT. THE PARKING BRAKE REMAINED INOPERATIVE. WHEN THE PARKING BRAKE WAS RELEASED, THE ACCELERATION WOULD HANG UP AND A POP WOULD BE HEARD IN THE REAR, THERE WAS A RATTLE BEHIND THE STEERING WHEEL, AND THE AXLE SEALS LEAKED. *SC *JB
TAILGATE WAS DOWN BECAUSE BOTH OF THE TAILGATE SUPPORT STRAPS SNAPPED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
WHILE LOADING A RIDING LAWN, THE CABLE BROKE IN HALF. REFER TO RECALL CAMPAIGN. *SC THE CONSUMER HAD THE CABLE REPLACED AT A LOCAL DEALER WITH THE SAME TYPE OF CABLE THAT BROKE, UNTIL THE STAINLESS CABLE ARRIVED, HE THEN CALLED THE MANUFACTURER WHO STATED THEY WOULD NOT REPLACE IT FREE OF CHARGE BECAUSE THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL, HOWEVER THE CONSUMER RECEIVED A RECALL NOTICE IN THE MAIL. *JB
VEHICLE HAS PROBLEM WITH FUEL SYSTEM. EITHER THE FUEL GAUGE GOES OUT INDICATING THAT YOU HAVE MORE GAS THAN YOU REALLY DO. THE FUEL PUMP GOES OUT CAUSING THE VEHICLE TO STALL. FOR EXAMPLE, I WAS DRIVING UP A WINDING HILL WHEN ALL OF A SUDDEN, MY TRUCK STOPPED WITH NO WARNING ON A BLIND CURVE. THIS CREATED A SAFETY ISSUE AS THIS INCIDENT COULD HAVE CAUSED A TRAFFIC COLLISION. MY TRUCK HAS BEEN TO RALLY CHEVROLET FOR THIS PROBLEM 4 TIMES IN LESS THAN 12 MONTHS. THE FIRST TIME WAS FEBRUARY 2003. THE SECOND TIME WAS APRIL 2003. THE THIRD TIME WAS JUNE 2003 AND THE FOURTH TIME WAS JANUARY 21, 2005. THERE IS OBVIOUSLY A PROBLEM WITH THE VEHICLES FUEL SYSTEM. THERE IS ALSO A PROBLEM WITH THE COOLING SYSTEM. EVERY SINCE MY HUSBAND AND I BOUGHT THE VEHICLE, WE HAVE BEEN SMELLING COOLANT AFTER EITHER SHORT TRIPS OR LONG DRIVING TRIPS. THERE WERE A COUPLE OF TIMES WHERE ONCE THE WATER PUMP WAS REPLACED AND THEN A FREEZE PLUG WAS REPLACED. TO THIS DAY, WE STILL SMELL COOLANT AND THE DEALER CAN NOT FIND A LEAK. I DON'T THINK THIS IS NORMAL. *JB
ON 9/5/01, I PURCHASED A 2002 CHEVROLET AVALANCHE. THE PARKING BRAKE HAS FAILED 3 TIMES SINCE PURCHASE. I HAVE HAD THE DEALER REPAIR IT ON 7/12/02, 8/14/02, AND AGAIN ON 12/20/04. THE LATEST FAILURE IS TODAY, 1/20/05. THE BRAKE EITHER WILL NOT HOLD THE PARKED VEHICLE OR IT WILL STICK AND NOT RELEASE, CAUSING THE VEHICLE TO BE IMMOVABLE. THE LAST REPAIR ALSO INCLUDED REPLACING BOTH REAR AXLES AND REAR AXLE BEARINGS. THIS HAS BEEN A RECURRING PROBLEM AND I HAVE HEARD OTHER AVALANCHE OWNERS WITH THE SAME COMPLAINT. *JB
COMPLETE BRAKE FAILURE AND COMPLETE EMERGENCY BRAKE FAILURE. HAD TO DOWNSHIFT INTO D1 TO SLOW DOWN. *NM
MAIN IGNITION SWITCH DOES NOT ALWAYS SUPPLY POWER TO ALL ELECTRONIC EQUIPMENT. WHEN FAILURE OCCURS THE LIGHTS AND ALARMS ON THE INSTRUMENT PANEL DO NOT FUNCTION AND THE TRANSMISSION FAILS TO SHIFT CORRECTLY. SWITCH HAS TO BE REPLACED. *JB
WATER LEAK DISCOVERED AGAIN FOR THE FIFTH TIME. DEALER HAS REPLACED CARPET AND PAD ON PREVIOUS REPAIRS AND NEW SEALS WERE INSTALLED. WAS DRY FOR ABOUT 6 MONTHS. CARPET UNDER BACK SEAT IS SOAKING WET AGAIN. I AM EXTREMELY TIRED OF THIS MALFUNCTION IN DESIGN, CAUSING SUCH ISSUES. THE BED STAYS MOSTLY DRY, AND HONESTLY I NEVER EXPECTED THE BED TO BE DRY 100% OF THE TIME. HOWEVER THE INTERIOR OF THE TRUCK SHOULD NOT BE WET UNDER ANY CIRCUMSTANCES. DEALER HAS EXPLAINED HOW THE KEEP THE DRAIN CHANNELS CLEAR AND IT DOES NOT HELP AT ALL.*AK
THE FRAME ON THE REAR WINDOW OF MY 2002 CHEVROLET AVALANCHE HAS BEGUN TO CRACK AND BREAK OFF. ALTHOUGH STILL IN PLACE AT THIS TIME THERE IS A 1/2" CRACK THAT IS WIDENING IN THE PASSENGER SIDE UPPER CORNER AND CRACKS IN THE LOWER CORNER THAT LOOK LIKE THE PLASTIC IS TEARING ITSELF APART. IT IS SUBJECT TO LEAKS SINCE IT NO LONGER FORMS A TIGHT SEAL AND IF THE FRAME BREAKS OFF COMPLETELY THE WINDOW WILL NO LONG BE HELD TIGHTLY IN PLACE AND COULD FALL FROM THE FRAME ONTO PASSENGERS IN THE REAR SEAT. I DON'T KNOW WHEN THE CRACKS ACTUALLY BEGAN BUT ONLY NOTICED THEM RECENTLY. I AM THE ORIGINAL OWER AND ONLY DRIVER OF THE VEHICLE. CHEVROLET WAS NOTIFIED OF THE PROBLEM UNDER SERVICE REQUEST NUMBER 1-292479540. THEIR ANSWER WAS THEY WOULD NOT COVER IT UNDER WARRANTY AS A MANUFACTURE DEFECT. I ONLY RECEIVED THEIR DECISION TODAY SO I HAVE NOT HAD TIME TO LOCATE A REPLACEMENT PART AS YET.*AK
I OWN A 2002 CHEVROLET AVALANCHE, THAT DID NOT PASS INSPECTION DUE TO THE PARKING BRAKE NO HOLDING. THIS OCCURRED WITH OUT WARNING SINCE MY LAST INSPECTION. I VISTED THE DEALER AND THEY ASKED FOR MILEAGE AND STATED IT WAS NOT UNDER WARRANTY. THE MECHANIC STATED THAT THERE IS NO WARRNING SYSTEM FOR THIS PROBLEM. AND THAT THIS IS A DESIGN FLOW FOUND ON THIS VEHICLE. THIS WILL COST ME CLOSE TO $800 FOR BRAKE SHOES DRUM / ROTOR ASSEMBLY AND BRAKE PADS I BELIEVE THAT A RECALL SHOULD BE ISSUED . *AK
2002 CHEV AVALANCHE FAILED NYS INSPECTION ALL BRAKES HAD TO BE REPLACED I HAVE ONLY 29879 MILES I THINK THIS IS VERY EXCESSIVE THE VEHICLE HAS NEVER TOWED OR PLOWED I USE IT FOR CAMPING AND OTHER VACATIONING REPLACED WERE THE FOLLOWING FRONT BRAKE PADS AND ROTORS/ REAR BRAKE PADS AND ROTORS/ REAR E BRAKE SHOES, ALL PARTS WERE REPLACED BECAUSE OF MAJOR RUSTING OF ALL IRON OLD PARTS NOT AVAILABLE. I WAS TOLD BY INSPECTION STATION THIS IS HAPPENING ALOT . *AK
WATER IS LEAKING INTO THE CAB, THROUGH THE MID GATE. EVENTHOUGH THE SALES PERSON TOLD ME THE COMPARTMENTS WERE ALL WATER TIGHT AND WOULD NOT LEAK. I HAVE COMPLAINED BUT THE SERVICE PERSON TELLS ME THAT WHAT I SHOULD HAVE BEEN TOLD IS THAT THE COMPARTMENTS ARE WATER RESISTANT NOT WATER TIGHT. SOMETHING NEEDS TO BE DONE ABOUT THIS!!!*AK
I RELEASED THE TAILGATE TO REMOVE AN EMPTY BOX FROM THE BED OF MY 2002 CHEVY AVALANCHE. I JUMPED UP IN THE BACK OF THE TRUCK AND RETRIEVED THE BOX. WHEN I REACHED THE BACK OF THE TRUCK (TAILGATE), THE TAILGATE GAVE WAY LIKE A TRAP DOOR AND I WENT DOWN WITH IT. I HIT BOTH MY KNEE AND HEAD ON THE TAILGATE AS THE TAILGATE HIT THE GROUND. BOTH CABLES (2) BROKE ABOUT 2 INCHES BELOW THE CONNECTOR. I CUT MY KNEE AND HAD A KNOT ON THE SIDE OF MY HEAD. ASPRIN SEEMED HELP, BUT THERE IS STILL PAIN IN THE OUTSIDE KNEE AREA (LEFT). WHEN I GOT TO WORK, I PULLED UP THE RECALL LIST. MUCH TO MY SURPRISE, THERE WAS A RECALL ON THE VERY CABLES THAT SEVERED ON MY AVALANCHE. I HAVE OWNED THE VEHICLE SINCE JUNE 2004 AND HAVE EVEN HAD MAINTENANCE PERFORMED ON THE VEHICLE AT A LOCAL CHEVY DEALERSHIP. I DID NOT RECEIVE A RECALL NOTICE ON THIS PART ALTHOUGH THE DEFECT NOTICE STATES I SHOULD HAVE.*AK
2002 CHEVROLET AVALANCHE 1500 4X4. GOODYEAR AT 17" TIRES. ALL 4 TIRES EVENLY WORN 75% HAD SIDEWALL DETERIORATION WHERE TREAD AND SIDEWALL CONNECT AT 51500 MILES. WIRES WERE ACTUALLY STICKING OUT AND HAD LUMPS WHERE THE WIRE WAS FAILING. DEFINITELY NOT NORMAL WEAR PATTERN. FAILURE WOULD HAVE BEEN BLOW OUT AND OUT OF CONTROL AND WHO KNOWS WHAT. CAUGHT THE FAILURE AND PRESENTED IT TO A GOODYEAR TIRE DEALER AND THEY WOULD NOT DO ANYTHING. STILL POSSESS ALL 4 TIRES IF I COULD ONLY SHOW THEM TO AN ACTUAL GOODYEAR REPRESENTATIVE FOR REVIEW MY MIND WOULD BE AT EASE
2002 CHEVROLET AVALANCHE-27.000 MILES. REGULAR TIRE ROTATION AND ALIGNMENT. TIRES STILL WORE IN IRREGULAR PATTERN. ON 12-13-04 NOTICED SPOT ON RIGHT REAR TIRE WHERE A "BUBBLE" HAD BURST AND THE STEEL BELTS WERE COMING THROUGH.(ABOUT 1" IN DIA.). VEHICLE STILL UNDER WARRANTY. TOOK TO LOCAL TIRE RETAILER WHO STATED THAT TIRE WAS DEFECTIVE AND SHOULD BE TAKEN TO CAR DEALER. CALLED CAR DEALER. SENT TO GOODYEAR DEALER. FIRST TECH EXAMINED TIRE AND STATED IT WAS A DEFECTIVE TIRE. MANAGER CAME OUT AND SAID LACK OF MAINTENANCE WAS CAUSE OF PROBLEM. THEN STATED THAT 265/70R17 ATS WAS FOR OFFROAD USE AND NOT INTENDED FOR HIGHWAY USE ONLY. SAID ALL 4 TIRES NEEDED TO BE REPLACED WITH 265/70R17 RT. *AK
I OWN A 2002 CHEVROLET AVALANCHE, THAT I COULD NOT GET INSPECTED DUE TO THE PARKING BRAKE NOT HOLDING. UPON HAVING THE VEHICLE SERVICED FOUND THAT A RETAINING CLIP ASSEMBLY FAILED, CAUSING THE PARKING BRAKE SHOES TO ENGAGE AT SOME POINT IN THE LAST YEAR AND WEAR THE SHOES DOWN, DAMAGE THE DRUM / ROTOR ASSEMBLY, AND CAUSE CHIPPING / CRACKING WITH THE REAR BRAKE PADS DUE TO THE HEAT GENERATED BY THE RETAINING CLIP ASSEMBLY FAILURE. I CONTACTED GM AND WAS TOLD THAT THIS WAS NOT COVERED UNDER WARRANTY, AND MY DEALER ALSO SAID THE SAME THING, THAT THESE ARE 'WEAR AND TEAR' ITEMS THAT I WAS FULLY RESPONSIBLE FOR. THEY SAID THAT THERE IS NO WAY TO TELL IF THE CLIP HAD FAILED OR IF I HAD DRIVEN WITH THE PARKING BRAKE ENGAGED, WHICH NEVER HAPPENED. I FOUND A PREVIOUS TSB WAS REFERENCED TO THIS ISSUE (020526002A) AND NHTSA# 10000172, WHICH WERE SIMILAR. THE TSB INDICATED REPLACING THE RETAINING CLIP WITH A NEWLY DESIGNED ONE. WHICH TELLS ME THIS WAS A DESIGN FLAW WITH THE RETAINING CLIP ON MY 2002 VEHICLE, WHICH HAS NOW RESULTED IN A COSTLY REPAIR (BRAKE SHOES X2, RETAINING CLIP X2, DRUM / ROTOR ASSEMBLY X2, BRAKE PADS X2 (PRIMARIES) THAT IS OVER $800. I'VE FOUND MANY OTHER AVALANCHE AND SILVERADO OWNERS ALSO HAVING THIS SAME PROBLEM, SOME ARE BEING COVERED BY WARRANTY, SOME ARE NOT. I FEEL THAT THIS SHOULD BE ADDRESSED BY GM AND A RECALL ISSUED BEFORE THIS $8 RETAINING CLIP PART WINDS UP COSTING OTHER CUSTOMERS OVER $800.*AK
TRANSMISSION FLUID COOLER FAILURE. *AK
2002 CHEVROLET AVALANCHE Z66 HAS FAILED PARKING BRAKE. I DO NOT TOW OR EVEN USE THE BRAKE. HOWEVER IN ATTEMPTING TO PASS TEXAS STATE INSPECTION, MY PARKING BRAKE FAILS. WHEN BRAKE IS SET IN ALL THE WAY, TRUCK PUT IN DRIVE, TRUCK WILL MOVE FORWARD AS IF BRAKE IS NOT SET. CHEVYTALK.ORG HAS OVER 5000 POST OF USERS ON THIS SAME ITEM. CHEVY ASE MECHANIC SAID IT'S A KNOWN DESIGN FLAW IN THE CLIPS THAT CAUSES E-BRAKE TO WEAR EVEN IF NEVER USED. MY CONCERN IS THAT IF I NEED IT, DUE TO A HYDROLIC FAILURE, IT DOESN'T WORK. CONTACTED DEALER AND THEY CLAIM IT IS NOT PART OF WARRANTY. THIS IS CLEARLY A DANGEROUS DESIGN PROBLEM THAT GM IS NOT OWNING UP TO. *AK
PARKING BRAKE FAILURE INVOLVING 2002 CHEVROLET AVALANCHE. THERE WAS NO DAMAGE OR INJURY. HOWEVER, WHEN BROUGHT IN FOR REPAIR, I WAS GIVEN A REPORT THAT STATES, ACCORDING TO CHEVROLET TECHNICAL ASSISTANCE "PARKING BRAKE IS NOT DESIGNED TO HOLD ON A DOWN SLOPE AND ONLY DESIGNED TO HOLD AT 8% GRADE ON UP SLOPE." THIS RUNS COUNTER TO THE 2002 CHEVROLET AVALANCHE OWNERS MANUAL, SECTION 7-20, ENTITLED "PARKING BRAKE AND AUTOMATIC TRANSMISSION PARK MECHANISM CHECK WHICH INSTRUCTS AS FOLLOWS: "PARK ON A FAIRLY STEEP HILL, WITH THE VEHICLE FACING DOWNHILL" AND PROCEEDS TO GIVE STEPS FOR CHECKING THE PARKING BRAKE FUNCTION THAT CREATE A CLEAR EXPECTATION THAT THE PARKING BRAKE SHOULD FUNCTION "ON A FAIRLY STEEP HILL." SINCE BRINGING MY VEHICLE FOR REQUESTED ADJUSTMENT/REPAIR, I CONTINUE TO FIND THAT THE PARKING BRAKE WILL NOT HOLD WITH THE VEHICLE FACING DOWNHILL ON EVEN A MODEST SLOPE.*AK KNOWING THAT I CANNOT RELY ON THE PARKING BRAKE, FOR NOW I WILL TAKE OTHER STEPS TO ASSURE SAFETY. I AM VERY CONCERNED FOR OTHER OWNERS OF THIS VEHICLE ... FOR THEIR SAFETY AND THE SAFETY OF THEIR FAMILIES. IF AN OWNER, UNAWARE OF THIS DEFECT, HAVING A DRIVEWAY OF ANY MODEST SLOPE, RELIES ON THIS VEHICLE'S PARKING BRAKE ... THEY CLEARLY FACE THE RISK OF UNEXPECTED MOVEMENT OF THE VEHICLE ... RISKING DAMAGE TO PROPERTY OR TO HUMAN LIFE.
2002 CHEVROLET AVALANCHE. FAILURE OF REAR WINDOW FRAME, PRODUCING TWO POINTS OF SEPARATION. GLASS IS INTACT, FRAME ASSOCIATED WITH REAR DEFROSTER. *AK
THE CONSUMER PLACED THE CHILD INSIDE OF THE BOOSTER SEAT, THE BOOSTER SEAT SHOULDER BELT GUIDE HAD AN OPENING INSIDE THE LOOP, THAT WOULD CATCH ON THE SEAT BELT. PLEASE FILL IN ADDITIONAL INFORMATION. *JB IF THE BOOSTER SEAT IS ON THE DRIVERS SIDE THE SEAT BELT SLIDES OUT OF THE LOOP. THE SEAT BELT GUIDE LOOP SLOT SLANTS IN THE SAME DIRECTION THAT THE SEAT BELT RETRACTS PULLING THE BELT OUT OF THE GUIDE LOOP. THE ONLY WAY THE SEAT AN BE SAFELY USED IS ON THE PASSENGER SIDE OF THE VEHICLE BECAUSE THE LOOP SLOT SLANTS IN OPPOSITION TOT HE SEAT BELT RETRACTION. *TC
VEHICLE HAS RUSTED BRAKE ROTOR. PROBLEMS WITH FRAME AND SUSPENSION SYSTEM COMPONENTS THE FRAME AND SUSPENSION RUSTED TO THE POINT OF METAL FATIGUE ESPECIALLY AT THE POINTS OF WELD THAT HOLD THE SUSPENSION TO THE FRAME. THE ROTORS WERE TORE UP AND THE PADS WERE GROUND DOWN. *SC
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Chevrolet Avalanche → · Every Avalanche year → · How the figures are calculated →