(1) - NORMAL DAILY DRIVING CONDITIONS (2) - INTERMITTENT FAILURE OF THE CRANK SHAFT POSITION SENSOR. THIS CAUSES THE ENGINE TO STALL UNEXPECTEDLY. THERE IS ABSOLUTELY NO WARNING WHEN THE ENGINE SHUTS DOWN. LACK OF STARTING CAN BE SEVERAL SECONDS TO FIVE OR MORE MINUTES WHILE THE POSITION SENSOR COOLS ENOUGH TO RETURN TO ALIGNMENT AND ALLOW THE ENGINE TO START. SHUT DOWN HAS OCCURRED SEVERAL TIMES WHILE IN THE MIDDLE OF RUSH HOUR TRAFFIC. WITH LUCK I WAS NOT HIT DURING THESE UN-EXPECTED SHUT DOWNS AND IN MOST CASES WAS ABLE TO EITHER GET THE ENGINE STARTED AGAIN OR WAS ABLE TO PULL OF THE ROAD. (3) REPLACEMENT OF THE SENSOR WHICH CHEVY HAS SINCE RE-ENGINEERED FROM THE ORIGINAL DESIGN. THE OLD PART IS NOT AVAILABLE. *JB
2002 Chevrolet Avalanche complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
IN FEB OF 2004 I SUBMITTED A COMPLAINT (#10058789). IT WAS ABOUT MY TAILGATE THAT FELL COMPLETELY OFF WITH ME ON IT. THERE IS DAMAGE TO THE TAILGATE STILL AND I TALKED TO A DEALERSHIP ABOUT IT ONE YEAR AGO. THEY WERE SUPPOSED TO GET BACK TO ME AND THEN I LET IT FALL BY THE WAISTSIDE. I NEED HELP PUSHING THEM TO REPAINT MY TAILGATE, AND REPLACE SOME PLASTIC MOLDING. HOW DO I DO THIS? THEY DON'T SEEM TO THINK IT IS THEIR ISSUE. THE TAILGATE IS DAMAGED DUE TO THE DEFECTIVE CABLES THAT THEY HAD A RECALL ON. *JB
DT*: THE CONTACT STATED WHILE DRIVING AROUND A CURVE THE VEHICLE SLID OFF THE ROAD AND THROUGH GRAVEL INTO A METAL TELEPHONE POLE AND A TREE. UPON IMPACT, BOTH FRONTAL AIRBAGS AND THE SIDE CURTAIN AIRBAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND SHOULDER INJURIES ALONG WITH BRUISES AND PAIN. THE PASSENGER SUSTAINED MINOR INJURIES. BOTH OCCUPANTS WERE WEARING SEAT BELTS. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHICH DETERMINED THE VEHICLE WAS A TOTAL LOSS BY VISUAL INSPECTION. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE HAS NOT BEEN INSPECTED BY A SERVICE DEALER OR THE INSURANCE COMPANY. THIS WAS THE SECOND FAILURE OF THE AIR BAGS. THE CONTACT HIT A DEER AT 65 MPH AT AN EARLIER DATE, AND ALL THE AIR BAGS FAILED TO DEPLOY. THE DRIVER WAS WEARING A SEAT BELT AND SUSTAINED NO INJURIES DURING THE ACCIDENT. THE VEHICLE RECEIVED DAMAGE TO THE GRILL, HEADLIGHTS AND FRONT BUMPER. THE VEHICLE WAS REPAIRED BY A DEALER AND RETURNED TO SERVICE. THERE WERE NO WARNING INDICATOR PRIOR TO THE AIR BAG FAILURE IN EITHER ACCIDENT. *AK UPDATED 01/25/06. *JB
ON 12/23/05 I HAD MY 2002 CHEV AVALANCHE IN FOR A ABS RECALL PROCESSING, WHERE THE ABS SYSTEM WOULD INCORRECTLY OPERATE UNDER CERTIAN CURMSTANCES WHEN TRAVELING AT LESS THAN 10 MPH. DURING THIS RECALL THE DEALER CALL TO TELL ME THAT A VERY CRITICAL REAR BRAKE SHEILD HAD RUSTED OFF AND MUST BE REPLACED (AT AN ESTIMATED COST OF $300). THE VEHICLE HAS 52,332 MILES ON IT. WITH THE AGE OF THE VEHICLE, AND MILAGE, I DO NOT FEEL "VERY CRITICAL" SAFETY RELATED COMPONENTS SHOULD BE RUSTING OFF. *JB
I WENT OFF ROAD AT 45 MPH AIRBORN STRUCK A VERY LARGE TREE WHICH CAUSED VEHICLE TO ROLL OVER VIOLENTLY LANDING ON ITS TOP. NO AIR BAGS DEPLOYED, BOTH MY WIFE AND I WERE EJECTED FROM THE SEAT BELTS ONSTAR WAS NOT NOTIFIED. I NOTICED BRAKES ACTING STRANGE JUST BEFORE LEAVING THE ROAD, THEY DIDN'T SLOW THE VEHICLE AND DIDN'T "CLICK" LIKE ANTILOCK BREAKS SHOULD. VEHICLE WAS A TOTAL LOSS, WINDSHIELD AND DRIVERS WINDOW BROKE, SEVERE BUCKLING OF HOOD, PASSENGER SIDE PUSHED BACK TO THE TIRE, FRAME TORN IN SEVERAL AREAS, DUCT AND LOWER DASH AREA DISPLACED, SDM WAS DOWNLOADED SHOWING INCOMPLETE DATA, SDM DATA DOES NOT SUPPORT THE AMOUNT OF DAMAGE AND KNOW FACTS. MY WIFE HAD TO BE AIRLIFTED TO TRAUMA CNTR WITH SERIOUS INJURIES, MY INJURIES WERE PUT ON HOLD SO THAT I COULD BE WITH HER. *NM
ON SEVERAL OCCASIONS, THE 8.1L ENGINE DIED AT BOTH LOW AND HIGH SPEEDS (65 MPH) RESULTING IN LOST OF POWER BRAKES AND STEERING. COULD NOT SHIFT TRANSMISSION INTO NEUTRAL. DIAGNOSED BY DEALERSHIP SHOP FOUND THAT THE CRANK POSITION SENSOR WAS FAILING. MULTIPLE ELECTRICAL DIAGNOSES OVER COURSE OF FAILURES DID NOT SHOW THE SENSOR TO BE FAILING. OEM REPLACEMENT OF SENOR INVOLVED COMPLETE REMOVAL AND DISMANTLING OF ENGINE. *JB
2002 AVALANCHE WITH 81,000 MILES AT THE TIME OF THE FAILURE...STARTED A FEW MONTHS AGO WITH A VERY LIGHT HUM IN THE BACK END. ON 12/8/05 MADE SEVERAL LARGE CLUNKING NOISES AND DIED (STOPPED TURNING). THE GARAGE STATED THAT A MAIN BEARING HAD BROKEN APART SENDING METAL THROUGHOUT THE REAR AXLE AND DESTROYED THE DRIVE SYSTEM. $2000.00 JOB TO REPLACE THE ENTIRE BACK AXLE DRIVE SYSTEM WITH A USED ONE. MECHANIC SAID NO REASON FOR THAT TO HAPPEN WITH THIS VEHICLE AND SUGGESTED I SPEAK WITH THE DEALER BEFORE I HAD THE WORK DONE. DEALER DID NOTHING EXCEPT QUOTE ME $3000.00 FOR THE SAME REPAIR AND SAME USED PART. *NM
CRUISE CONTROL STOPPED WORKING AT 36,000 MILES. THOUGHT IT WAS A BLOWN FUSE SO I HAD IT LOOKED AT BY THE DEALER SERVICE DEPARTMENT AT APPROX. 40,000 MILES WHEN I HAD IT IN FOR ANOTHER PROBLEM. SERVICE CENTER TOLD ME IT WAS A BAD CHIP AND IT WOULD COST US $500.00 FOR A NEW ONE. THEY WERE NOT WILLING TO WORK WITH US OR CONTACT GM TO SEE IF THEY MIGHT ASSIST WITH THE REPAIR SINCE IT HAPPENED SO CLOSE TO THE TIME OUR WARRANTY EXPIRED. SO WE STILL HAVE NO CRUISE CONTROL ON OUR "$40,000 DOLLAR" VEHICLE! *NM
2002 AVALANCHE WITH APPROX. 40,000 MILES...CANNOT LOCK OR UNLOCK THE BACK TAILGATE. TOOK IT INTO THE DEALERS REPAIR SHOP AND HAD IT FIXED AND PAID FOR IT. THEY WERE NOT WILLING TO WORK WITH ME ON IT, EVEN THOUGH IT WAS OBVIOUSLY A DEFECT AND SO CLOSE TO MY WARRANTY EXPIRATION. NOW AT 81,000 MILES WE HAVE THE SAME PROBLEM AND CANNOT LOCK OR UNLOCK THE BACK TAILGATE. I AM AFRAID THAT I WILL BREAK MY KEY OFF IN THE LOCK IF I FORCE IT TOO HARD. I HAD THE AVALANCHE AT THE SAME SERVICE CENTER FOR RECALL WORK AND MENTIONED THAT I HAD THE SAME PROBLEM AGAIN..THEY TOLD ME I WOULD HAVE TO PAY FOR IT TO FIX IT AGAIN. I TOLD THEM DON'T BOTHER. *NM
DT: THE CONTACT STATED BOTH REAR ROTORS HAD TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE ROTORS WERE TURNED. THE SURFACE OF THE ROTORS THEN DISINTEGRATED, LEAVING THE ROTORS USELESS. THE ROTORS WERE REPLACED AT CONTACT'S EXPENSE. THE MANUFACTURER WAS CONTACTED AND THEY INSISTED THAT THEY HAD NO KNOWLEDGE OF SUCH FAILURES THEREFORE OFFERED NO ASSISTANCE. *AK UPDATE 1/11/2006 - *NM
DT: THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN 05V379000 CONCERNING THE ANTI LOCK BRAKES. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP GETTING REPAIRED. THE DEALERSHIP STATES THE HUB NEEDS TO BE REPLACED. SINCE THE HUB IS NOT INCLUDED IN THE RECALL THE CONTACT WILL HAVE TO PAY THE DEDUCTIBLE FOR EXTENDED WARRANTY. *AK
I HAVE A 2002 AVALANCHE AND I AM REALLY DISGUSTED THAT WISCONSIN IS NOT INCLUDED IN THE RECALL FOR THE ABS PROBLEM I.E. WI IS NOT A "SALT BELT" STATE. I HAD A MISHAP ON JAN 3RD THIS YEAR THAT I REAR ENDED SOMEONE AT A STOP SIGN AFTER THEY STARTED TO GO AND THEN STOPPED SUDDENLY. NOW I'M WONDERING IT WOULD HAVE HAPPENED IF THIS WAS FIXED. *JB
ABOUT 2 MONTHS AGO, I HAD A LOW-SPEED COLLISION IN HEAVY TRAFFIC. AT ABOUT 15-20 MPH I BRAKED HARD, AND THE ANTI-LOCK BRAKES KICKED IN, BUT DID NOT STOP IN THE USUAL DISTANCE. I HIT THE VEHICLE IN FRONT OF ME. NO DAMAGE OR INJURIES, BUT VERY DISCONCERTING. I READ ABOUT THE RECALL ON THE ABS SYSTEMS OF THESE VEHICLES, AND TOOK IT TO THE DEALER TOADY TO HAVE IT PERFORMED. I WAS TOLD MY VIN WAS NOT ON THE RECALL LIST, AND DID NOT QUALIFY. I'M HAVING THE WORK DONE ANYWAY, AT MY EXPENSE. I ALSO JUST FAILED MY FIRST NJ STATE INSPECTION DUE TO THE EMERGENCY BRAKE NOT HOLDING. THE BRAKE HAS NEVER BEEN USED. I ALSO SEE A RECALL ON THIS CLASS OF VEHICLE (K2500)FOR THIS ITEM, AND ASKED THE DEALER TO PERFORM THIS RECALL. I WAS TOLD AGAIN THIS VIN WAS NOT ON THE RECALL LIST. AGAIN, I AM HAVING THIS WORK DONE AT MY EXPENSE. THANK YOU. *JB
I WAS ON SIDE OF HILL IN GRASS AND MUD, MY POWER STEERING WENT OUT, AND I ALMOST BIT THE BULLET. MY NEIGHBOR A GM MECHANIC SAID THEY REPLACE THEM ALL THE TIME, I CALLED THE DEALER WHICH HE WORKED AND THEY SAID THEY NEVER HEARD OF THE PROBLEM (SERVICE MANAGER). THIS IS DANGEROUS AND A JOKE....I RESEARCHED AND FOUND OTHERS WITH SAME PROBLEM AT THIS SITE THAT HAVE AVALANCHES ALSO. PLEASE HELP HERE IS THE SITE WITH SOME OTHERS , THEY HAVE SEVERAL THREAD ABOUT IT THIS IS JUST ONE: HTTP://WWW.CHEVYAVALANCHEFANCLUB.COM/CAFCNA/INDEX.PHP/TOPIC,51094.0.HTML. *JB
I OWN A 2002 CHEVROLET AVALANCHE Z66 2WD. THERE IS A PROBLEM WITHIN THE ABS BRAKING SYSTEM. AT THIS TIME THE ABS AND BRAKE LIGHT ILLUMINATES AFTER A PERIOD OF 3 TO 5 MILES OF TRAVEL. THE BRAKE PRESSURE WHEN APPLYING THE BRAKES IS SOMETIMES VERY WEEK AND SOMETIMES EVEN GOES ALL THE WAY TO THE FLOOR MAKING IT EXTREMELY LIMITED TO STOP EVEN AT VERY SHORT STOPPING DISTANCES. AGAIN, THIS HAPPENS AT VARIOUS TIME WHILE DRIVING AND SINCE I USE MY VEHICLE TO DROP OFF AND PICK UP MY FAMILY AND THEN OFF TO WORK, I FEEL THIS IS A VERY IMPORTANT ISSUE TO BE ADDRESSED AND A RECALL SHOULD BE ISSUED IMMEDIATELY TO REPAIR THIS PROBLEM. THIS IS A VERY GOOD TRUCK AND MY FAMILY AND I LOVE IT BUT IT HAS A PROBLEM THAT IS OBVIOUSLY FROM THE MANUFACTURER AND HAS TO BE REPAIRED TO KEEP THE FAMILY TOGETHER. I HAVE BEEN TO VARIOUS DEALERS WHERE I'VE HAD TO PAY TO GET THIS LOOKED AT AND THEY ALL INFORMED ME THAT DIAGNOSTIC TEST CONCLUDED THE ROTORS AND PADS WEAR ARE AT A VERY NORMAL STATE AND NEED NO REPAIRS OR REPLACEMENTS. THE PROBLEMS LIE WITHING THE ABS SYSTEM AND REPAIR COST WILL BE SEVER. LOOKING OVER THE INTERNET AT VARIOUS SITE, I FOUND THAT THIS IS A VARY COMMON PROBLEM WITH A LOT OF AVALANCHE OWNERS, ESPECIALLY 2002 OWNERS. PLEASE HELP. I DON'T WANT TO GET RID OF OUR TRUCK OVER THIS. *NM
THE PROBLEM IN QUESTION IS A 2002 CHEVY AVALANCHE. THERE ARE PROBLEMS WITH WATER GETTING INTO THE PASSENGER AREA, SOAKING THE FLOOR. THIS CONSTANT WATER CAUSES THE AIR BAG SENSOR TO CORRODE. THE SENSOR IS LOCATED ON THE FLOOR UNDER THE DRIVERS SEAT. I HAVE HAD THE SENSOR REPLACED TWICE. THIS WILL CONTINUE TO HAPPEN FOR AS LONG AS THE AVALANCHE IS PRONE TO THIS PROBLEM. IF THE SENSOR BECOMES FAULTY AND CAUSES THE TRUCK NOT TO DEPLOY OR POSSIBLY DEPLOY ACCIDENTALLY THERE COULD BE DAMAGES, INJURIES AND POSSIBLE LOSS OF LIFE. *NM
DT CONTACT STATED THE DRIVER'S SIDE POWER WINDOW STOPPED WORKING. THE WINDOW WOULD NOT ROLL DOWN MORE THAN AN INCH FROM THE TOP. THERE WAS NO FOREWARNING. THE DEALER REPLACED REGULATOR ASSEMBLY. THE WINDOW WORKS PROPERLY NOW. *AK
YOU ALREADY HAVE TWO INVESTIGATIONS CONCERNING THE SITUATION (AS FOLLOWS) AND GM HAS A SERVICE BULLETIN OUT CONCERNING THE SAME SITUATION BUT INCLUDING A WIDER RANGE OF VEHICLES THEN JUST THE TRUCKS WITH CLUTCHES. I CAN FORWARD THE BULLETIN FILE IF YOU WOULD LIKE TO SEE IT? GM IS TELLING ME YOU WOULD HAVE TO ADD THE OTHER VEHICLES TO THE INVESTIGATION BEFORE THEY WOULD TALK TO ME OR ANY OF THE OTHER PEOPLE CONCERNED. THANKS NHTSA ACTION NUMBER : PE03057 NHTSA RECALL CAMPAIGN NUMBER : N/A MAKE : CHEVROLET MODEL: SILVERADO MANUFACTURER : GENERAL MOTORS CORP. YEAR : 2002 COMPONENT : PARKING BRAKE DATE INVESTIGATION OPENED : DECEMBER 8, 2003 DATE INVESTIGATION CLOSED : APRIL 9, 2004 CHECK TO REQUEST RESEARCH. SUBMIT BELOW. GET SUMMARY NHTSA ACTION NUMBER : EA04011 NHTSA RECALL CAMPAIGN NUMBER : 05V161000. MAKE : CHEVROLET MODEL: SILVERADO MANUFACTURER : GENERAL MOTORS CORP. YEAR : 2002 COMPONENT : PARKING BRAKE DATE INVESTIGATION OPENED : APRIL 9, 2004 DATE INVESTIGATION CLOSED : MAY 10, 2005. *JB
REAR AXLE LOCKED UP AND THEN BLEW UP INSIDE IT'S HOUSING. *JB
I HAVE HAD PROBLEMS STOPPING AND HAVE HAD THE BRAKES CHECKED SEVERAL TIMES, AND THE BRAKES WERE NOT THE PROBLEMS. WITH THE PROBLEM OF STOPPING SOME OF THE TIMES THERE IS NOISE WHEN BRAKING IN LOW-SPEED; AND THERE WERE TIMES I DID NOT STOP, BUT PULLED TO THE SHOULDER. I WAS ON THIS SITE LOOKING FOR A RECALL FOR THIS PROBLEM, AND THERE IS ONE, BUT NOT FOR THE STATE OF MARYLAND. *NM
DT: CONTACT RECEIVED A RECALL LETTER CONCERNING A DEFECT BETWEEN FRONT HUB/BEARING ASSEMBLY AND WHEEL SPEED SENSOR. HE TOOK THE VEHICLE TO DEALERSHIP TO HAVE IT REPAIRED. NOW, THE DEALERSHIP IS SAYING THAT THE VEHICLE HAS EXCESSIVE PLAY IN THE HUB BEARINGS WHICH WAS CAUSING THE ABS SENSOR TO ACTIVATE. HE HAD NO PROBLEMS WITH VEHICLE PRIOR TO THE RECALL REPAIR. HE HAS NOT CONTACTED THE MANUFACTURER. *AK
MY TRUCK WAS BOUGHT NEW IN 7/02 SINCE. I AM ON MY THIRD "PHOTO CHRONIC HEATED SIDE MIRROR (TWO PASSENGER ONE DRIVER SIDE) THE ELEMENT INSIDE THE MIRRORS ARE OVER HEATING AND MELTING THE PLASTIC TRIM ON THE MIRROR AND DISTORTING THE GLASS. THE RESULT OF THE FAILURE IS A MIRROR THAT IS BLURRED AND A RAINBOW OF COLORS. I BELIEVE THIS IS A SAFETY ISSUE THAT SHOULD BE CORRECTED! ONE FAILURE IS NORMAL BUT,THREE ON A TRUCK THAT ONLY HAS 23K ON ISN'T. I HAVE CALLED "G.M." ON THIS PROBLEM AND I WAS TOLD IT THE DRIVERS SIDE THIS TIME THE OTHER TWO WERE THE PASSENGER SIDE! LEFT RIGHT HEATED MIRROR WIRING IT'S ALL ONE SYSTEM. IN CLOSING HOW MANY MIRRORS MUST THEY BE REPLACED AND WHAT HAPPENS IF I OR SOMEONE ELSE (WITH THESE MIRRORS) IS CHANGES LANES WITH DISTORTED MIRRORS. THE G.M. REP TOLD ME I HAVE 100.00 DEDUCTIBLE THIS HAPPENS! *JB
DT: THE CONTACT OWNS A 2002 AVALANCHE SPECIAL EDITION. AT 37,000 MILES HE HEARD THE BRAKES RUBBING. HE NOTICED THE INSIDE OF THE REAR BRAKES WORE OUT, NOT ON THE OUTSIDE. THE CONTACT STATED ABOUT ONE YEAR AGO HE HAD THE REAR BRAKES PADS REPLACED. IN ADDITION, THE CONTACT STATED THE EMERGENCY BRAKE WORE A GROOVE INSIDE THE REAR ROTORS. HE CALLED A DEALER, AND THE DEALER TOLD HIM TO BRING THE CAR IN SO THEY COULD LOOK AT IT. THE CONTACT DID NOT WANT TO TAKE THE CAR TO DEALER. HE TOOK THE ROTORS AND THE BRAKE SHOES OFF THE CAR AND TOOK THEM TO THE DEALER. THE DEALER TOLD HIM HE SHOULD HAVE BROUGHT THE CAR IN AND LET THEM CHECK THE CAR OUT. THE CONTACT STATED HE HAS NEVER USED THE EMERGENCY BRAKE. HE DID WANT TO PAY FOR THE NEW ROTORS BECAUSE OF THE DAMAGE DONE TO THE ROTORS BY THE EMERGENCY BRAKE. *AK
DT THE CONTACT STATED THE VEHICLE HAD LEAKAGE COMING FROM THE REAR OF THE VEHICLE, IT WAS LEAKING INTO THE VEHICLE. THIS ONLY HAPPENED WHEN IT RAINED. IT LEAKED FROM REAR PASSENGER'S SIDE UP TO DRIVER'S SIDE DOOR PANEL, IT SMELLED OF MILDEW. THIS CAUSED THE WINDOWS TO FOG UP. CONTACT TOOK THE VEHICLE TO THE DEALER SEVERAL TIMES, THE LAST TIME THE LEAK STOPPED AND THE DEALER HAD WELDED SEA CLAMPS. THIS HAD STARTED ON JULY 15, 2003.*AK
MY 2002 AVALANCHE HAS, THREE TIMES THIS YEAR, EXPERIENCED THE PROBLEM NOTED IN THE BRAKE RECALL WHERE , AT LOW SPEEDS, THE BRAKES FAIL TO APPLY. IT IS A VERY SCARY FEELING AND OCCURS MOSTLY IN STOP AND GO TRAFFIC. THE FIRST 2 TIMES IT HAPPENED I THOUGHT I HAD PLACED MY LEFT FOOT SIDEWAYS UNDER THE BRAKE PEDAL, BECAUSE NO MATTER HOW HARD I PUSHED THE PEDAL, NOTHING HAPPENED. I WAS PRETTY SURE I DIDN'T HAVE MY FOOT UNDER THE PEDAL. NOW I KNOW I HADN'T. MY PROBLEM IS THAT NOW I HEAR THAT THIS RECALL DOES NOT INCLUDE MY STATE BECAUSE WE DON'T USE ENOUGH SALT OR THERE ARE NOT ENOUGH COMPLAINTS! YOU GOT TO BE KIDDING! I WILL GUARANTEE GM THAT THIS WILL COST THEM HUGE IF I GET IN AN ACCIDENT. I DON'T CARE WHAT THE EXTENT OF DAMAGE IS. THIS IS RIDICULOUS, SHORTSIGHTED AND IDIOTIC. I HAVE CONTACTED THE DEALER, THE ZONE OFFICE, MY INSURANCE COMPANY AND MY ATTORNEY. MY INSURANCE COMPANY AND ATTY STATED THAT I NEED TO KEEP GOOD NOTES AND DO AS MUCH RESEARCH AS POSSIBLE. MY DEALER SAID "BRING IT IN" BUT PROBABLY WON'T COVER IT - MAYBE LATER. I STILL HAVEN'T HEARD FROM THE ZONE OFFICE. MY WIFE CAN'T BELIEVE HOW UPSET I AM OVER THIS. I AM CURRENTLY RESEARCHING HOW MUCH SALT IS USED IN THE WINTERS HERE. I WILL NOT STAND FOR THIS. *NM
VEHICLE = 2002 CHEVROLET AVALANCHE 52000 MILES -- AT A SLOW RATE OF SPEED THE BRAKES DO NOT STOP THE VEHICLE AND THE ANTI LOCKS CHATTER... WHEN ASKING MY DEALER THEY HAVE TOLD ME THE RECALL DOES NOT INCLUDE MARYLAND...... I HAVE DISABLE MY ANTI LOCK BRAKES FOR NOW AND THIS RELIEVED THE PROBLEM, BUT WHEN REACTIVATED THE PROBLEM REMAINS -- WILL YOU PLEASE INCLUDE MARYLAND IN YOUR RECALL CAMPAIGN # 05V37900 THANK YOU FOR YOUR CONSIDERATION IN THIS MATTER. P.S. I LIVE IN THE NORTH / WEST PART OF MARYLAND ELEVATION AROUND 26000 TO 29000 FEET AND WE GET LOTS OF SNOW AND ICE NOT UNLIKE THE OTHER AREAS OF THE RECALL. THANKS AGAIN, RANDY. *JB
CONSUMERS 2002 AVALANCHE ROTORS CORRODED PREMATURELY WHICH LED TO HAVING THE ROTORS AND PADS REPLACED. *TS THE CONSUMER RECEIVED RECALL # 05V379000 WHICH WAS IN REFERENCE TO THE ROTORS AFTER THE ROTORS WERE ALREADY REPLACED. BASED ON THE CONSUMER'S RESEARCH HE BELIEVES THAT THE ROTORS ON THE VEHICLE'S SOLD IN THE SALT BELT WERE NOT PROPERLY TREATED WITH A CORROSION INHIBITOR. THE ROTORS ON THE CONSUMER'S VEHICLE HAD TO BE REPLACED AFTER ONLY 28 MONTHS OF USE. THE PREMATURE ROTOR CORROSION LED TO PREMATURE CORROSION OF THE BACKING PLATE ON THE RIGHT REAR. *NM
DT: CONTACT STATED WHILE SITTING AT A STOP SIGN AND THEN WHEN HE PULLED OUT THERE WAS NO POWER STEERING. THERE WAS NO NOISE, THERE WAS NO INDICATION THAT ANYTHING WAS WRONG. HE TOOK VEHICLE TO THE DEALER AND THE SAID THAT THE POWER STEERING PUMP SHAFT SHEARED OFF INSIDE OF THE PUMP. THIS HAPPENED ABOUT 8-12-05. *AK
DT: THE CONTACT STATED THE PARKING BRAKE ON 2002 CHEVROLET AVALANCHE WAS BAD. THE PADS WERE COMPLETELY WORN OUT .THE BRAKE WAS NONFUNCTIONAL. THIS HAPPENED BECAUSE OF A DEFECT IN THE DESIGN, NOT BECAUSE OF THE BRAKE. THE PADS NEEDED TO BE CHANGED, AND THE ROTORS NEEDED TO BE SANDED. THE MECHANIC SAID THE DESIGN WAS SUCH THAT THE PARKING BRAKE WILL WEAR OUT EVEN IF IT WAS NOT USED. THE CONTACT HAS NOT BEEN USING THE PARKING BRAKE. HE WAS TOLD THAT THE PADS NEEDED TO BE CHANGED WHEN HE TOOK THE VEHICLE TO DEALER FOR INSPECTION ON SEPTEMBER 1, 2005. *AK
2002 CHEVROLET AVALANCHE ABS RECALL NOTICE...MINNESOTA NOT INCLUDED IN RECALL DUE TO SALT CORROSION. *JB
NHTSA CAMPAIGN ID NUMBER : 05V379000 MY AVALANCHE SUFFERS FROM THIS EXACT SYMPTOM. UNFORTUNATELY I LIVE IN MINNESOTA... AND THE NHTSA HAS DECIDED TO LEAVE MINNESOTA AND WISCONSIN OFF THE "SALT BELT" LIST. THE STATE OF MINNESOTA USES MORE SALT AND CACL ON OUR ROADS THAN ANY OF THOSE 2 STATES COMBINED. FOR PROOF YOU CAN LOOK AT THE BOTTOM OF MY RUSTING TRUCK. PLEASE ADD MY STATE TO THIS RECALL OR AT LEAST CONTACT ME ON HOW I CAN HAVE MY TRUCK SERVICED UNDER THIS RECALL. DETAILS: 2002 CHEVROLET AVALANCHE 2500 4X4 [XXX] PLEASE CONTACT ME ABOUT WHAT I CAN DO TO BE INCLUDED IN THIS RECALL. UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
DT: CONTACT STATED THE BRAKES HAD A GRINDING NOISE. CONTACT REPLACED THEM ON 7-23-05. HE PULLED THE WHEEL OFF, AND EVERY SINGLE BRAKE AND ROTOR WAS DEFECTIVE. THE PADS WERE DEFECTIVE. HE TOOK A SLEDGE HAMMER TO GET THEM OFF. THERE WAS INCH PAD TOUCHING THE BRAKES, AND THAT WAS THE ONLY THING STOPPING THE VEHICLE. REPLACED THEM, AND HE BROUGHT THE PARTS TO THE DEALER, WHO SAID THERE WAS NOTHING HE COULD DO. ALSO, CALLED GENERAL MOTORS, WHO INDICATED THAT THIS WAS NORMAL. THE CAR ONLY HAD 29,000 MILES ON IT. CONTACT HAD A BRAKE PROBLEM SINCE HE BOUGHT THE CAR. THERE WERE MORE PADS LEFT ON THE FRONT BRAKES, WHICH WAS UNCOMMON. THE BRAKE PADS WERE HARDER THAN THE ROTORS. IN ADDITION, THE REAR BRAKES WERE DEFECTIVE. THE DUST COVERS FOR THE REAR BRAKES WERE GONE . *AK THE BRAKES GAVE NO WARNING THAT THERE WAS A PROBLEM. THE EMERGENCY BRAKE DID NOT WORK. *JB
ON INSPECTION I WAS TOLD THAT I HAD A LOT OF CORROSION (VERY RUSTY)ON REAR ROTORS AND SAID I WOULD NEED TO HAVE THEM RESURFACED AND SERVICE THE CALIPERS AND REPLACE PADS @16,934 ACTUAL MILES. VERY POOR BRAKING ABILITY AND NOT WANTING TO STOP AS SHOULD. ALSO I KEPT HAVING PROBLEMS STOPPING AS SHOULD IN ANY DISTANCE AND CAME VERY NEAR IN GETTING INTO AN ACCIDENT. HAD I BEEN GOING MUCH OVER THE 35 MILES I WAS I WOULD HAVE HIT THE CAR THAT PULLED OUT IN FRONT OF ME FOR VERY POOR BRAKING. I THEN TOOK VEHICLE INTO ANOTHER DEALERSHIP CLOSER TO ME AND WAS ROAD TESTED THEY COME UP WITH REPLACEMENT AND THAT I WOULD NEED NEW ROTORS AND PADS FRONT BECAUSE OF A LOT OF CORROSION AND RUST AND NEW REAR @ 17,778 ACTUAL MILES DONE JULY 22,2005 FOR PROBLEMS SPONGY BRAKES AS THEY WERE, PLUS THE ANTI-LOCK DID NOT SEEM TO WORK RIGHT FOR SOMETIME. VERY SCARED TO DRIVE MY TRUCK AFTER COUPLE OF NEAR ACCIDENTS.. RESURFACING $110.00 PLUS PAD KIT $59.95 WITHOUT TAXES, LABOR 183.95 AND $492.64 NO LABOR CHARGED WITH ARRANGEMENTS WITH OTHER DEALERSHIP.
PURCHASED AVALANCHE IN MAY 2001, HAD ACCIDENT IN OCEAN CITY NJ 2 WEEKS AFTER OWNING TRUCK. TOLD DEALER PROBLEM WITH BRAKES. I WAS TOLD IT'S IN MY HEAD. 2003 TOOK TRUCK THROUGH INSPECTION, THEY SAID MAY HAVE FRONT BRAKING PROBLEM BUT PASSED ME THROUGH TO DO LOAD IN BED OF TRUCK. NOW HAVE BURNING SMELL IN DRIVER FRONT TIRE AREA AFTER 40 MIN OF CITY DRIVING. JUST READ ABOUT BRAKE RECALL. PLEASE CONTACT ME. *JB
ON 7/12/05, I HAD MY VEHICLE AT CHEVROLET 73 FOR THE BRAKES. AT THAT TIME THEY INFORMED ME I NEEDED BRAKE PADS AND ROTORS ALL THE WAY AROUND THE VEHICLE. THEY TOLD ME AND SHOWED ME THE "EXCESSIVE RUST" ON THE ROTORS. THE VEHICLE IS ONLY 3 YRS OLD AND ONLY HAD 35,000 MILES ON IT. I WAS UPSET THAT THEY GOT TO THAT POINT AND NOW IT WAS GOING TO COST ME $1000 TO REPLACE THEM. ALL MY SERVICE WAS PERFORMED AT THIS DEALER. AFTER I COMPLAINED THEY TOLD ME THEY WOULD CUT THE PRICE TO $360. THEY WANTED TO "CUT" THE BACK ROTORS REPLACE ALL THE PADS AND IF THE FRONT ROTORS NEED TO BE REPLACED THEY WOULD "HAVE GM PICK UP THAT COST". I WAS EXTREMELY SKEPTICAL ABOUT THEM DOING THE WORK. IF THEY ORIGINALLY FELT I NEEDED TO REPLACE THE PADS AND ROTORS, HOW COULD THIS LESS EXPENSIVE REPAIR BE SAFE? I DID NOT ALLOW THEM TO DO THE JOB AND HAD IT PERFORMED AT ANOTHER SERVICE CENTER. THIS AM MY LOCAL PAPER HAD AN ARTICLE ABOUT THE RECALL OF 800,000 VEHICLES DUE TO CORROSION AFFECTING THE ANTI-LOCK BRAKE SYSTEM LEADING TO LOW-SPEED CRASHES. MY VEHICLE IS A 2002 AVALANCHE AND IS PART OF THAT RECALL. WHEN I CALLED GM THEY INFORMED ME IT WAS THE "ANTI-LOCK BRAKES SENSOR." MY THOUGHT IS IF THE SENSOR IS AFFECTED BY THE CORROSION, THE CORROSION ALSO CONTRIBUTED TO THE RAPID DETERIORATION OF THE ROTORS AND THAT AFFECTED THE BRAKE PADS. THIS IS A SAFETY ISSUE THAT SHOULD ALSO BE RECALLED ALONG WITH THE SENSOR. I WOULD APPRECIATE YOUR HELP IN THIS MATTER, THERE MAY BE OTHER GM OWNERS OUT THERE THAT DO NOT
NHTSA DOCUMENT 05V379000 DESCRIBES THE EXACT ABS PROBLEM I HAVE ON MY 2002 CHEVROLET AVALANCHE 1500 TRUCK. THE CURRENT GM RECALL IS NOT BROAD ENOUGH TO CONSIDER THE CONDITIONS WE HAVE IN FL, AND RESTRICTING THIS TO NORTHERN STATES IS LUDICROUS IF THIS IS A CONSISTENT MANUFACTURER DEFECT ACROSS ALL STATES/VEHICLES. SALT AIR AND TOWING A BOAT (IE DIRECT WHEEL CONTACT WITH SALT WATER ON THE RAMP) VERY POSSIBLY HAVE LED TO MY PROBLEM. WHEN APPLYING THE BRAKES AT APPROX 4-5 MPH THE ABS WENT ON AND I VERY NARROWLY MISSED HITTING A VEHICLE IN FRONT OF ME BECAUSE THE TRUCK DID NOT WANT TO BRAKE/SLOW DOWN. *NM
DT: WHEN APPLYING THE BRAKES THERE WAS A DELAY IN STOPPING. THE CONSUMER FIRST EXPERIENCED THE PROBLEM ON 7-15-05. THE CONSUMER TOOK VEHICLE TO THE DEALERSHIP AND THEY TOLD HIM THAT THE ABS CONTROL MODULE NEEDED TO BE REPLACED. ALSO, THERE WAS CONSTANT NOISE COMING FROM THE ABS CONTROL MODULE EVEN WHEN THE VEHICLE WAS TURNED OFF. THE CONSUMER HAD TO REPLACE A BATTERY BECAUSE OF THIS. THE DEALERSHIP UNHOOKED THE FUSE TO MAKE IT STOP. THE CONSUMER EXPERIENCED THE SAME PROBLEM THAT WAS INCLUDED IN NHTSA RECALL 05V379000/GM RECALL 05068 . WHEN CONTACTING THE MANUFACTURER, THEY TOLD CONSUMER THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
BRAKING DISTANCE IS VERY LONG. REAR BRAKE PADS WEAR OUT MUCH FASTER THAN FRONT PADS. AS AN ENGINEER, I SUSPECT THAT THE ANTILOCK BRAKING SYSTEM IS PREVENTING HYDRAULIC PRESSURE FROM REACHING FRONT CALIPERS, AND THEREBY REDUCING BRAKING EFFECTIVENESS. *NM
I AM ENTERING THIS IN REGARDS TO YOUR INVESTIGATION PE05020. THIS IS ON AN INCORRECT ACTIVATION OF THE ANTI-LOCK BRAKE SYSTEM IN CHEVY TRUCKS 99-2002. I BELIEVE MY VEHICLE HAS THIS DEFECT AND IT MAY HAVE CONTRIBUTED TO TWO ACCIDENTS. THE DEFECT IS IN THE ANTI LOCK BRAKE SPEED SENSOR AND OCCURS DUE TO CORROSION. MY FAMILY HAS A SNOW REMOVAL BUSINESS SO I FREQUENTLY USE THE TRUCK IN BAD WEATHER..ALSO I LIVED ACROSS THE STREET FROM THE OCEAN FOR A YEAR SO THE TRUCK WAS FREQUENTLY EXPOSED TO SALT SPRAY. I WOULD BE HAPPY TO LET YOU EXAMINE THE TRUCK IF YOU WOULD LIKE. I HAVE NOT GONE TO CHEVY TO REQUEST REPAIR YET..AWAITING ADVICE FROM MY INSURANCE COMPANY. *JB
DT: CONTACT STATED POWER WINDOWS WERE MESSED UP. ABOUT ONE YEAR AGO THE PASSENGER'S SIDE POWER WINDOW STOPPED WORKING. HE TOOK VEHICLET TO THE DEALER ,AND THEY CHANGED SOMETHING ON IT AND FIXED THE PROBLEM. ON 8-17-05 THE DRIVER'S SIDE WINDOW STOPPED WORKING. ALSO TAILGATE JUST DROPPED OPEN. HE SAID SOMEONE WORKED ON IT LAST YEAR AND IT WORKED FOR A WHILE. BUT CURRENTLY IT WAS MESSED UP AGAIN. IT HAS GOTTEN PROGRESSIVELY WORSE OVER THE PAST YEAR. *AK
POWER WINDOWS QUIT WORKING FIRST RIGHT FRONT THEN LEFT FRONT ABOUT A YEAR LATER. *NM
REMOVED MID-GATE GLASS ON 2002 AVALANCHE TO CLEAN AND NOTICED THAT PLASTIC AROUND MID-GATE WAS SEPARATED FROM ITSELF. WINDOW HAD NEVER BEEN OUT BEFORE. *NM
DT: CALLER HAD FAULTY BRAKES FOR THE LAST THREE WEEKS. WHILE COMING TO A STOP THE BRAKE WILL NOT HOLD AND THE VEHICLE KEPT ROLLING. DEALER SAID THEY WILL CHECK IT. MANUFACTURER HAS NOT BEEN CONTACTED YET. VEHICLE WAS OWNED BY NESTER BROTHERS CONTRACTORS.*AK
# 1-JULY 05---E BRAKE AND FOOT BRAKE WENT TO THE FLOOR BOARDS..REAR ROTORS REPLACED BECAUSE THEY WERE ROTTED,000 MILES 3 AND 1/2 YEARS..INFERIOR METAL WAS USED.........#2 WAS TOLD BY CHEVY I MUST ANTICIPATE ALL STOPS AND TURNS..STEP ON BRAKES SOONER BURN THEM OUT QUICKER..7/30/05 3 PEOPLE IN TRUCK & THE AC ON,DRIVING IN JERSEY, ALMOST HAD THREE HITS. TRUCK WOULDN'T STOP UNDER QUICK STOPS OR LAST MINUTE TURNS BY PEOPLE IN FRONT OF ME. FOUND OUT THE 2003 ON UP HAVE HYDRAULIC IN STEAD OF VACUUM. WHY DID I NOT GET A RECALL OR A RETRO FIT NOTICE TO HAVE THE BRAKE SYSTEM WORK OFF HYDRAULIC AND HAVE THE ROTORS REPLACED BECAUSE OF INFERIOR METAL..CHEVY CHARGED ME $ 100-PLUS FOR A DIAGNOSTIC THAT MADE NO MENTION ABOUT ROTTED ROTORS , BUT FOR $500 PLUS THEY DID SAY THEY WOULD CUT THE REAR ROTORS NEW PADS AND SHOES-- BECAUSE THE SYSTEM IS CALLED BRAKE IN A HAT!!!!!!!*JB
DT: CALLER HIT A SPEED BUMP OR A SPOT ON THE ROAD THAT RAISED THE SPEED. UP 60 OR 70 MPH AND VEHICLE WENT COMPLETELY DEAD. PULLED OVER ON THE HIGHWAY AND TURNED IT OFF. THEN, IT STARTED AGAIN. HE\\CALLER STATED IT DID NOT HAPPEN IN THE CITY, ONLY ON THE HIGHWAY. HE TOOK VEHICLE TO TWO DIFFERENT DEALERS. ONE DEALER SAID THEY COULD NOT DUPLICATE THE PROBLEM. ANOTHER DEALER SAID THE PROBLEM WAS A NEGATIVE CABLE. MANUFACTURER HAS NOT BEEN CONTACTED YET. CALLER SAID THAT THE PROBLEM STARTED AFTER HE HAD THE INTAKE VALVE COVER REPLACED. CALLER STATED THIS HAPPENED 7 TIMES. CALLER BELIEVED THE PROBLEM WAS IN THE ELECTRICAL SYSTEM.*AK
DT: CONTACT STATES HE IS HAVING A PROBLEM WITH HIS ABS. THE BRAKES PULSATE AND THEY DON'T STOP THE VEHICLE. THE CONSUMER NOTICED THE PULSATION WHILE DRIVING AT LOWER SPEEDS BUT NOT AS MUCH AS WHEN HE IS TRAVELING AT HIGHER SPEEDS. THIS OCCURS DURING NORMAL BRAKING. THIS HAS BEEN GOING ON AT SOME DEGREE SINCE HE BOUGHT THE CAR. IT HAS GOTTEN PROGRESSIVELY WORSE. IT IS HAPPENING ALL OF THE TIME NOW. THE BRAKE LIGHT DOES NOT COME ON. THERE IS ALSO A GRINDING NOISE BEFORE THIS HAPPENS. THE CONSUMER IS GOING TO TAKE THE CAR INTO THE DEALER TOMORROW. HE HAS NOT YET TALKED TO THE MANUFACTURER. THE CAR HAS 22,000 MILES ON IT. THERE HAS NOT BEEN ANY KIND OF REPAIR WORK DONE FOR THE BRAKES. *NM
1. MOTOR VVEHICLE ACCIDENT 2. AIR BAG DID NOT DEPLOY 3.NOT AT THIS POINT
2002 CHEY AVALANCHE, 67,000 MILES. ENGINE STOPPED WHILE DRIVING ON THE HIGWAY. NO ENGINE LIGHT OR OTHER SUCH WARNINGS. ENGINE STARTED BUT STALLED 3 MORE TIMES. AFTER A TOTAL OF 6 SUDDEN ENGINE STOPS THE DEALER REPLACED THE CRANKSHAFT POSITION SENSOR. THIS SEAMS TO BE A PROBLEM WITH 02 AVALANCHES. PULLING OUT OTO A BUSY FREEWAY AND HAVING YOUR ENGINE STOP COULD BE DISATEROUS. ALSO THE ACTION DOES NOT GENERATE ANY CODES FOR THE DEALER TO READ CAUSE COSTLY TROUBLESHOOTING .
DT: CHEVROLET AVALANCHE 2002. CONTACT STATES THE BRAKES PULSATE; THE PEDAL GOES TO THE FLOOR, AND DOES NOT HAVE BRAKING CAPABILITY. THIS DOES NOT HAPPEN ALL THE TIME. NEITHER WEATHER NOR ROAD CONDITIONS SEEMED TO AFFECT THIS PROBLEM. THE VEHICLE WAS REPAIRED TWICE, BUT PROBLEM RECURRED. *AK CHEVROLET REPLACED THE ROTORS, BRAKE PADS AS THEY RUSTED AND OR FLAKED. *SC THE CONSUMER BELIEVED THE PROBLEM WAS WITH THE BRAKE BOOSTER AND NOT THE ROTORS. *JB
2002 CHEVROLET AVALANCHE 2500 BEGAN EXPERIENCEING INTERMITTENT ENGINE STALLING WHILE DRIIVING AT APPROXIMATELY 38,000 MILES. CONDITION WAS SPORADIC BUT CONTINUED GETTING MORE AND MORE FREQUENT UNTIL VEHICLE WOULD NOT RESTART ON JUNE 24, 2005 WITH 55,000 MILES ON THE ODOMETER. CONDITION STORED NO CODES ON THE PCM AND WAS NOT 100% REPEATABLE. CONDITION IS THE RESULT OF A FAULTY CRANKSHAFT POSITION SENSOR WHICH IS KNOWN TO GM AND IS PARTICULAR TO 2002 VEHICLES EQUIPPED WITH THE 8.1 LITER VORTEC V8 ENGINE. THIS CONDITION IS DANGEROUS DUE TO DRAMATICALLY REDUCED STEERING CONTROL AND BRAKING POWER WHEN THE STALL OCCURS. SOMEONE IS GOING TO GET KILLED AS MORE OF THESE VEHICLES REACH HIGHER MILEAGE !! SHERWOOD CHEVROLET REPLACED SENSOR ON 6/27/2005 AT A COST OF ROUGHLY $200.00
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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