What owners reported
Newest filingsFiled Apr 18, 2021TX
THE DASHBOARD IS CRACKED WHICH IS EXPOSING THE AIRBAG
Filed Jan 30, 201975,000 milesTX
MY DEALER WORKED ON MY AC COMPONENTS IN 2015 (NOT SURE OF THE EXACT DATE) TO REPLACE THE AC CONTROLLER COMPONENTS, SHORTLY AFTER THE REPAIR MY DASH CRACKED WHILE SITTING IN MY DRIVEWAY ABOUT TO CRANK THE VEHICLE. ON THE DRIVER SIDE OVER THE LAST 3 YEARS IT HAS CONTINUED TO INCREASE IN SIZE AND NOW IS CRACKED COMPLETELY CAUSING THE DASH TO BE TWO SEPARATE PIECES. SAFETY ISSUES AND CONCERNS ARE IF A CRASH OCCURS WILL THE OCCUPANTS OF THE VEHICLE BE SAFE OF SHARP FLYING DEBRIS WITHIN THE CAB. MY CONCERN IS NOT ONLY FOR MYSELF BUT MY PASSENGERS. I HAVE INQUIRED SEVERAL TIMES ABOUT REPLACING THE PART BUT IT WAS NOT COVERED UNDER THE EXTENDED WARRANTY AT THE TIME IT INITIALLY CRACKED. MILEAGE OF INITIAL CRACK WAS APPROX 75,000.
Filed Jul 6, 201851,254 milesPA
DASH BOARD CRACKED IN SEVERAL PLACES
Filed Jun 13, 201811,000 milesCA
THE ADHESIVE SECURING THE 4 PIECES OF DOOR TRIM IS BREAKING DOWN AND THE TRIM PIECES WILL EVENTUALLY FALL OFF ON THEIR OWN, A POTENTIAL HAZARD TO OTHER MOTORISTS DEPENDING ON WHEN AND WHERE IT HAPPENS. THESE ARE SUPPOSED TO BE A NO MAINTENANCE ITEM. REPORTED TO CHEVROLET, CASE # 8-4199057982, AND THEY DO NOT SEEM TO BE CONCERNED THAT THIS "LIFE OF THE VEHICLE" INSTALLATION IS DEFECTIVE AS THE 3 YEAR BUMPER-TO-BUMPER WARRANTY IS EXPIRED. AS A PRINCIPLE ENGINEER IN BOEING'S RESEARCH AND TECHNOLOGY DIVISION (WE TEST STUFF TO MAKE SURE IT'S SAFE), MY INFORMED OPINION IS THE DEFECT IS CAUSED BY POOR SURFACE PREPARATION PRIOR TO BONDING, ADHESIVE MATERIAL USED PAST IT'S WORKING LIFE, ADHESIVE MATERIAL PAST ITS SHELF LIFE, OR USE OF AN ADHESIVE MATERIAL WHICH IS NOT DESIGNED FOR THE INTENDED ENVIRONMENT. AS THIS SAME TRIM IS INSTALLED ON NUMEROUS CHEVY, GMC AND CADILLAC TRUCKS AND SUV MODELS ANY CAUSE OTHER THAN THE FIRST TWO I LISTED WOULD INDICATE A PROBLEM WITH NUMEROUS VEHICLES.
Filed Jun 10, 201883,000 milesTX
AT +/-83000 MILES THE DASH DEVELOPED A CRACK LEADING INTO THE PASSENGER AIR BAG HOUSING. IT ALSO IS BROKEN AND, WHEN DRIVING, LOOSELY VIBRATING BETWEEN THE INSTRUMENT PANEL AND THE PASSENGER AIR BAG HOUSING. GIVEN THE DANGERS ASSOCIATED WITH AIR BAGS, THIS IS A CLEAR AND PRESENT DANGER TO ANYONE IN THE VEHICLE.
Filed Apr 1, 2018105,000 milesLA
DASHBOARD CRACKING NEAR AIRBAG. SEEMS TO BE GETTING WORSE THE MORE I DRIVE.
Filed Feb 6, 201839,107 milesLA
SERIOUS LARGE CRACKS APPEARING IN PLASTIC DASHBOARD, AROUND AIRBAG AND INSTRUMENT CLUSTER ABOVE STEERING COLUMN.
Filed Jan 22, 201860,250 milesOK
THIRD BRAKE LIGHT NOT SEALED ALLOWING THE LIGHT TO GET IN MOISTURE AND RESULT IN FAILURE OF LIGHT TO FUNCTION AS REQUIRED BY LAW. MANUFACTURING DEFECT ALLOWS THIS LIGHT TO FAIL AT ANY TIME WHICH COULD RESULT IN VEHICLE BEING HIT FROM BEHIND.
Filed Oct 31, 201714,000 milesMI
. WANT MY AIRBAGS TO WORK IF I NEED THEM. RECOVERED A LETTER IN MAIL TODAY 10/31/2017
Filed Sep 11, 201726,000 milesNC
CRACKED DASHBOARD. ABOVE INSTRUMENT CLUSTER AND ON RIGHT SIDE BY AIRBAG. VEHICLE IS NOT DRIVEN HARD OR IN 4X4 MODE. ONLY ABOUT 7500 MILES A YEAR. TREATED VERY WELL.
Filed Jul 24, 2017MA
TOP REAR BREAK LED LIGHT . LET'S WATER AND MOISTER IN SIDE . DEALERSHIP HAS REPLACED 2 ALL READY AND 3RD ONE IS LETTING WATER IN THE LIGHT HOUSING ALL READY
Filed Jun 19, 201772,500 milesTX
I HAVE 2 CRACKS IN THE DASHBOARD OF MY 2013 AVALANCHE THAT SEEMINGLY APPEARED OVERNIGHT. MUCH LIKE THE OTHER COMPLAINTS I'VE SEEN ON THIS SITE, ONE CRACK IS AT THE TOP CORNER OF THE PASSENGER AIR BAG AND THE OTHER IS ON THE DRIVER SIDE. I'VE BEEN IN CONTACT WITH GM AND THEY'VE OFFERED TO SPLIT THE REPAIR WITH ME BUT MY RESEARCH INDICATES THIS MIGHT BE A MORE WIDE SPREAD ISSUE. OPENING THIS ISSUE TO HOPEFULLY BRING MORE AWARENESS TO THE SITUATION. VEHICLE HAS BEEN EITHER KEPT IN A GARAGE OR HAD A THICK WINDOW VISOR IN THE FRONT WINDOW SINCE I BOUGHT IT NEW.
Filed Jun 3, 201756,000 milesTX
THE DASH CRACKED OVERNIGHT. THERE ARE NOW TWO BIG CRACKS IN THE DASH OF THE VEHICLE, ONE ON PASSENGER SIDE JUST ABOVE THE AIRBAG AND ANOTHER ON THE DRIVER SIDE, JUST TO LEFT OF CENTER ABOVE THE MAIN GAUGE CLUSTER. I HAVE READ ONLINE THAT THIS IS A KNOWN ISSUE BY GENERAL MOTORS FOR THE 2013 AVALANCHE, AS WELL AS OTHER MODELS FROM THAT YEAR AND THE FEW YEARS PREVIOUS. THIS VEHICLE IS KEPT IN THE GARAGE, HAS NEVER BEEN OFF ROAD OR BEEN WRECKED IN ANY WAY. THE DASH ITSELF IS ONLY WIPED DOWN WITH A DAMP CLOTH WHEN TRUCK IS WASHED, AND NEVER HAS CHEMICALS USED ON IT. WHEN THE TRUCK IS NOT IN THE GARAGE, A SUN VISOR SHIELD IS PLACED IN THE FRONT WINDOW AT ALL TIMES. THIS IS A BIG SAFETY ISSUE, DUE TO THE FACT THAT IS COMPROMISES THE INTEGRITY OF THE AIR BAG AND ALSO CAN ALLOW FOR FLYING DEBRIS IN THE CASE OF AN ACCIDENT.
Filed Mar 30, 201770,000 milesMD
DASH CRACKS IN SEVERAL PLACES. CRACK FIRST APPEARED AT 70,000 IN AUGUST 2016. SHOWN TO DEALER WHO CONTACTED GM AND INFORMED US THAT IT WAS NOT A COVERED REPAIR.
Filed Oct 17, 201652,000 milesTX
THE "SERVICE TRAILER BRAKE SYSTEM" WARNING IS ILLUMINATED IN MY DRIVER'S INFORMATION CENTER. A RECALL WAS ISSUED BY GM - 14515 - BUT THEY CLAIM MY VEHICLE IS NOT PART OF THE RECALL.
Filed Sep 28, 201630,000 milesTN
I WENT OUT ONE DAY AND THE DASHBOARD OF 2013 AVALANCHE HAS TWO CRACKS. ONE ABOVE THE DRIVER'S SIDE INSTRUMENT PANEL AND THE OTHER AROUND THE PASSENGER SIDE AIRBAG.
Filed Sep 23, 201646,000 milesCT
TL* THE CONTACT OWNS A 2013 CHEVROLET AVALANCHE 1500. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED LEADING UP TO THE AIR BAG. THE VEHICLE WAS DIAGNOSED THROUGH EMAIL PHOTOS AND IT WAS DETERMINED THAT THE DASH PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD ASSIST WITH A DISCOUNT TOWARDS THE REPAIR. THE FAILURE MILEAGE WAS 46,000.
Filed Aug 15, 201646,000 milesFL
THE DASHBOARD AT THE AIRBAG IS CRACKED. THIS WAS NOTICED UPON ENTERING THE CAR JULY 27, 2016. THIS WAS NOT THERE PRIOR AS THE DASH NOTICEABLY RATTLES AT THE SIGHT OF THE CRACK. THE SERVICE MANAGER AT CHEVROLET STATED THIS IS A KNOWN ISSUE WITH THE SUN CAUSING THE PLASTIC DASHBOARD TO DISINTEGRATE.
Filed Aug 13, 201630,000 milesCO
MY VEHICLE SPEED APPEARS TO BE FLUCTUATING, ENGINE BRAKING ALSO OCCURS WHEN THE SERVICE STABILITRAK LIGHTS COME ONE. I WAS DRIVING AND IT FELT LIKE IT STALLED OR THE CLUTCH KICKED IN THEN REENGAGED. ONLINE FORUMS DEPICT HUNDREDS OF OWNERS WITH THE SAME INCIDENTS. THE ISSUE AFFECTS MANY COMPONENTS OF THE VEHICLE. SOME BELIEVE THAT THE ONSTAR SYSTEM OR THE ABS MODULE IS DEFECTIVE. THIS IS A SERIOUS PROBLEM THAT MUST BE INVESTIGATED. WHEN I TOOK IT IN LAST TIME, THE DEALER CLAIMED IT WAS A FAULTY ABS SENSOR. THIS DID NOT SOLVE THE ISSUE AS THIS CONTINUES TO HAPPEN OFF AND ON AND I FELL THIS PUTS US AT RISK. THESE ISSUES HAPPEN WHILE PARKED, DRIVING, AND TURNING, BE IT ROADWAYS, DRIVEWAYS, PARKING LOTS, ETC.
Filed Jul 6, 20161,000 milesAL
TL* THE CONTACT OWNS A 2013 CHEVROLET AVALANCHE 1500. THE CONTACT STATED THE DASHBOARD WAS FRACTURED ON THE DRIVER AND PASSENGER SIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. THE VIN WAS UNAVAILABLE. ...UPDATED 09/14/16 *BF UPDATED 09/21/16.*JB
20 of 29 complaints, reproduced as filed.