Owners filed 28 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 2 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Air Bags
11
0
0
0
Unknown or Other
7
0
0
0
Structure › Body
2
0
0
0
Power Train
2
1
0
0
Electronic Stability Control (esc)
2
0
0
0
Vehicle Speed Control
1
0
0
0
Service Brakes, Hydraulic
1
0
0
0
Engine
1
0
0
0
Electrical System
1
0
0
0
2 safety recalls
Part 573 reports
Suspension › Rear › Axle › Spindle11V007000
Filed Jan 6, 201130,566 vehiclesGeneral Motors Corp.
Defect. GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, COLORADO, EXPRESS, SILVERADO, SUBURBAN, TAHOE; AND GMC CANYON, SIERRA, SAVANA, YUKON AND YUKON XL VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.
Risk. THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.
Remedy. DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Suspension › Rear › Axle › Spindle10V643000
Filed Dec 17, 20101,262 vehiclesGeneral Motors Corp.
Defect. GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE EXT, CHEVROLET AVALANCHE, SILVERADO LD AND GMC SIERRA LD VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.
Risk. THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.
Remedy. DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
What owners reported
Newest filings
Electronic Stability Control (esc)
Filed Feb 18, 201965,000 milesFL
SERVICE STABILITRAC SYSTEM INDICATION COMES ON, WITH CHECK ENGINE LIGHT, AND ENGINE POWER REDUCED. HAPPENS RANDOMLY, CANNOT FIND A "COMMON CAUSE" SPENT LOTS OF MONEY ON PCM, BCM, MEMORY SEAT MODULE, BATTERY CABLES, BATTERY, BRAKE LIGHT SWITCH, ETC. ETC. DANGEROUS CONDITION WHEN VEHICLE DROPS INTO POWER REDUCTION MODE.
Air Bags
Filed Dec 3, 201880,000 milesOK
SAFETY ISSUE. DASH IS CRACKING NEAR AIRBAG. THIS COULD POSSIBLY CAUSE PREMATURE DEPLOYMENT OF AIRBAG OR SHRAPNEL FROM DASH CAUSING HARM DURING DEPLOYMENT. DASH IS ALSO CRACKING OVER STEERING WHEEL AREA.
Air Bags
Filed Apr 14, 2018TN
TAKATA RECALL; NO GM REMEDY FROM TN CHEVROLET DEALERS. LIVE IN MARTIN, TN. 38237 NOTR: BELOW DATE FIELD WILL NOT ALLOW PRIOR YEAR DATE; RECALL +2 YEARS OUTSTANDING WITH NO REMEDY VIA GM TO DATE.
Air Bags
Filed Oct 24, 2017TX
TAKATA RECALL - MY AIRBAG IS UNDER RECALL AND I CONTACTED MY DEALER WHO DOES NOT HAVE A REPLACEMENT OR KNOWS NOTHING ABOUT HOW I CAN GET A NEW PART. I AM FEARFUL TO DRIVE THE VEHICLE. TAKATA
Unknown or Other
Filed Oct 17, 201790,000 milesGA
DASH IS CRACKED ON DRIVER AND PASSENGER SIDE.
Air Bags
Filed Sep 7, 2017110,000 milesWI
2011 CHEVROLET AVALANCHE HAS DASHBOARD CRACKING ALL AROUND THE PASSENGER SIDE AIR BAG. MY CONCERN IS IF THE AIR BAG IS DEPLOYED FOR ANY REASON THE HARD PLASTIC DASHBOARD MATERIAL WILL SHATTER A SCATTER ALL THROUGH THE CABIN INJURING MYSELF, OR WORSE MY FAMILY. MY UNDERSTANDING AFTER READING ALL THE REVIEWS THIS IS NOT A CONCERN OF GM EVEN THOUGH MOST VEHICLES HAVE THIS ISSUE. IT SEEMS THEY ARE SIMPLY WAITING FOR ENOUGH PEOPLE TO GET INJURED BEFORE THEY HAVE TO DO A RECALL DUE TO USING INFERIOR PRODUCTS. THIS WAS MY FIRST CHEVROLET AND WILL BE MY LAST, WHAT A DISAPPOINTMENT.
Air Bags
Filed Jun 14, 2017NC
AIR BAG SERVICE LIGHT IS ON THE TRUCK WILL SURGE WITH NO WARNING CAUSE THE INSTRUMENT TO BLACK OUT AND WOULD CAUSE THE TRUCK TO STOP CHECK ENGINE LIGHT IS ON WITH NO KEY AND CONTROL ON THE STEERING NOT FUNCTIONAL
Air Bags
Filed Mar 3, 2017ID
GENERAL MOTORS DASH CRACKS ON VARIOUS AVALANCHE MODEL YEARS. MY RESEARCH SUGGEST OTHER GM VEHICLES SIMILAR TOO THE AVALANCHE. MY METICULOUSLY MAINTAINED AVALANCHE IS TYPICAL. COMPARING TOO OTHER GM VEHICLES OF OTHER OWNERS. CRACK ARE NEAR IDENTICAL IN LOCATION. PRESENTLY ONE AT THE PASSENGER AIRBAG. SECOND CRACK ON THE INSTRUMENT DASH HUMP. I CAN ONLY CONCLUDE THE POSSIBILITY OF A DESIGN FLAW. CRACK PICTURE ARE THE BEST I CAN DO. AIRBAG CRACK IS NEAR THE QUARTER. TWO PICTURES SHOW THE VEHICLE IS NOT ABUSED. GENERAL MOTORS CONTACT HAVE PROVED USELESS. "IF I WANT THE CRACK REPAIRED, I WOULD HAVE TO PAY FROM MY OWN POCKET."
Unknown or Other
Filed Oct 29, 201683,000 milesMA
MY DASHBOARD RIGHT ABOVE THE DRIVE SEAT INSTRUMENT CLUSTER HAS A LARGE CRACK AND GETTING BIGGER. POSSIBLE SAFETY ISSUE WHEN TRAVELING THE VIBRATION OF THE ROAD INCREASE CRACKING
Structure › Body
Filed Aug 11, 201633,028 milesCO
DASH CRACKED RIGHT ABOVE PASSENGER AIRBAG DEPLOYMENT AREA. NO DISCOLORATION IN THE AREA OR ANY WARNING. ONE DAY FINE, THE NEXT DAY A CRACK APPEARED. TRUCK WAS PARKED MOST OF THE DAY AND MY WORK COMMUTE IS 6 MILES ROUND TRIP. I DON'T OFF ROAD AND I HAVE NORMAL SIZED TIRES SO NO VIBRATION OCCURRED.
Unknown or Other
Filed May 15, 201655,000 milesTX
THE DASHBOARD ABOVE THE INSTRUMENT CLUSTER HAS CRACKED.
Air Bags
Filed May 12, 201695,000 milesVA
DASH IS CRACKED AROUND THE AIR BAG AREA
Unknown or Other
Filed May 12, 2016CT
DASHBOARD CRACKING (MAJOR) NEXT TO AIRBAG AND INSTRUMENT CLUSTER
Air Bags
Filed May 4, 201650,000 milesTX
CRACKED DASHED BOARD PART GM #19331336 PANEL. CRACKED DRIVER SIDE AND ON PASSENGER SIDE NEAR AIRBAG. LOCAL CHEVY DEALER WILL ONLY REPLACE FOR PARTS AND LABOR FEE. UNKOWN CAUSE OF CRACK.
Unknown or Other
Filed May 3, 2016CA
DASHBOARD IS CRACKING AT PASSENGER SIDE AIRBAG.
Air Bags
Filed Apr 24, 2016GA
CRACK IN DASHBOARD BY PASSENGER AIRBAG
Unknown or Other
Filed Mar 7, 201655,000 milesCT
DASHBOARD CRACKING IN MUTIPLE PLACES AND AROUND AIR BAG AS WELL
Air Bags
Filed Jan 14, 201648,500 milesFL
DASHBOARD HAS CRACKED INTO MULTIPLE PIECES AROUND AND BEHIND THE INSTRUMENT CLUSTER AND NEAR THE AIRBAG. NUMEROUS CALLS WITH CHEVY HAVE FAILED TO RESOLVE THE PROBLEM AND CHEVY REFUSES TO GUARANTEE, IN WRITING, THAT THE AIRBAG WILL STILL DISCHARGE PROPERLY IN AN ACCIDENT AND REMAIN SEATED PROPERLY AND THAT THE RADIO WILL NOT DISLODGE FROM THE DASH. THIS VEHICLE IS WELL MAINTAINED AND HAS APPROXIMATELY 51K MILES ON IT. THIS IS A HUGE SAFETY CONCERN AND IS A COMMON ISSUE WITH ALL VEHICLES WITH THE SAME DASH MADE FROM 2009-2013. CHEVY HAS ACKNOWLEDGED THIS IS AN ISSUE YET REFUSES TO REPAIR OR REPLACE UNLESS THEY ARE FORCED TO IN A RECALL.
Unknown or Other
Filed Sep 1, 201543,000 milesTX
DASHBOARD CRACKED APPROXIMATELY 2" FROM AIRBAG TO FRONT WINDSHIELD VENT CAUSING DASH TO SINK RESULTING IN SAFETY ISSUE. UPON FURTHER INVESTIGATION BOTH ONLINE AND WITHIN THE FLEET OF THE DEPARTMENT OF HOMELAND SECURITY FOR WHICH I AM CHARGED WITH MAINTAINING VEHICLES, I NOTICED THE SAME ISSUE IS EPIDEMIC EXACTLY THE SAME LOCATION FLEET WIDE. GM CHARGING $300 TO REPAIR FOR THEIR OWN MANUFACTURING DEFECT.
Structure › Body
Filed Apr 26, 201539,733 milesPA
2011 CHEVROLET AVALANCHE LTZ. DASHBOARD IS CRACKING ABOVE THE INSTRUMENT CLUSTER, ALMOST DIRECTLY ABOVE THE SPEEDO. FINDING A LOT OF FORUMS ON THIS PROBLEM WITH GM TRUCKS AND SUV'S. *TR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jan 6, 2011. Source: NHTSA Office of Defects Investigation.