Filed Feb 17, 2009979 vehiclesDorman Products, Inc.
Defect. DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.
Risk. A BROKEN STEERING KNUCKLE COULD RESULT IN LOSS OF STEERING CONTROL AND A POSSIBLE CRASH WITHOUT WARNING.
Remedy. DORMAN WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE STEERING KNUCKLES FREE OF CHARGE AND REIMBURSE THE REPAIR FACILITY OR OWNER FOR LABOR. THE RECALL BEGAN ON FEBRUARY 23, 2009. OWNERS MAY CONTACT DORMAN'S TOLL-FREE HOTLINE AT 1-800-523-2492 AND PRESS 5.
Fuel System, Other › Storage › Tank Assembly › Pressure Relief Devices07E021000
Filed Mar 12, 2007742 vehiclesDelphi
Defect. CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.
Risk. FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.
Remedy. DELPHI WILL NOTIFY OWNERS AND REPLACE THE UPR FREE OF CHARGE. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS CAN CONTACT DELPHI AT 877-411-8770.
All 2 campaigns on file, newest first.
What owners reported
Newest filings
Steering
Filed Aug 6, 2023PA
My vehicle was receiving a PA state required annual mechanical safety inspection by an ASE certified mechanic. I was informed that the "sway bar" which stabilizes the steering system had failed, and as a critical part of the steering operation, the vehicle could not pass a PA state mechanical safety inspection. I had the "sway bar" replaced with the GM re-designed part at considerable expense to pass the PA state safety inspection. The ASE certified mechanic advised me that he had replaced many mechanical failures like mine (broken lug ends) before GM changed the design to one that could withstand the application (a solid forging as opposed to a sheet metal fabrication). I wrote to the CEO of Buick/GM (see attached letter) to request an explanation as to why a known safety defect like the "sway bar" was not recalled when it was first discovered, resulting in a re-design of the "sway bar" for subsequent production models. I received a telephone response from the GM Executive Team, who called himself "Debbie", at 1.855.880.1500, extension 5917674, Reference Number [XXX], on 26 July 2023. "Debbie" refused to document GM's position on this issue in writing, and only emphasized that a safety recall with this known safety issue was never issued. It appears that GM has deceived the NTHSA and gotten away with a cover-up. Regardless of the time that GM has kept this hidden from the NHTSA, GM should be required to recall all affected vehicles and repair them at their expense. Thank you
Fuel/Propulsion System
Filed Mar 30, 2021IL
SERVICE ENGINE LIGHT AND GAS LIGHT CAME ON. CODE READ AT AUTOZONE INDICATED PO135- OXYGEN SENSOR. TWO DAYS LATER, BOTH CHECK ENGINE LIGHTS CAME ON, SECURITY, BATTERY AND GAS LIGHTS. EVEN REVVED UP AND HAD OTHER ISSUES WITH FUEL ECONOMY AND COMPRESSOR KICKING ON AND FAILING TO START. OTHER ISSUES, POPPING NOISE WHEN TURNING STEERING WHEEL. THE CONSUMER STATED THE MANUFACTURER WAS CONTACTED. THE MANUFACTURER OFFERED A LOYALYTY CERTIFICATE A LEASED VEHUCLE OR A POSSIBLE REIMBURSEMENT OF 500.00 FOR REPAIRS. NEITHER OF THE REMEDIES SATISFIED THE CONSUMER. THE CONSUMER REQUESTED TO HAVE THE VEHICLE REPAIRED AT NO COST OR BE REIMBURSED 3,500.
Electrical System
Filed Mar 19, 2021IL
THE VEHICLE'S GAS TANK WON'T HOLD MUCH AND CLICKS AS IF FULL. ALSO, WHEN ON UNEVEN PAVEMENT OR GROUND, THE ⛽ GAS WARNING LIGHT COMES ON, EVEN AFTER GAS WAS JUST PUT IN. IN ADDITION, AT TIMES I SMELL A "BURNING ELECTRICAL" SMELL AND THE HEADLIGHTS GO OUT, THE BRIGHTS FAIL TO "CLICK" ON OR GOES OFF BY ITSELF. THE TURN SIGNAL LIGHTS HAVE TO BE TURNED MANUALLY TO BLINK. ALL TURN SIGNAL LIGHTS HAVE BEEN REPLACED MULTIPLE TIMES AND THIS DOES NOT FIX THE PROBLEM. THE BACK TURN SIGNALS WORK AND LIGHT UP, BUT NOT THE FRONT & BLINK AT A FASTER RATE. EVEN ONE SIDE HEADLIGHT ENGAGEMENT WAS REPLACED AND THE PROBLEMS STILL EXIST.
Electrical System
Filed Oct 4, 202062,000 milesFL
HORN BUTTON IS PART OF AIR BAG. THE HORN BUTTON SHORTS OUT AND THE HORN BLOWS ALL THE TIME. HAVE TO REMOVE FUSE TO STOP HORN BLOWING. HAD TO REPLACE AIR BAG TO FIX. IN A FEW MONTHS THE PROBLEM REOCCURRED. ITS TOO EXPENSIVE TO REPLACE AIR BAGS SO I AM LEFT WITHOUT A HORN THIS IS A SAFETY ISSUE. CAN THE MANUFACTURER PROVIDE A FIX? THE INTERNET SHOWS THIS IS A VERY COMMON PROBLEM FOR A LOT OF GM CARS.
Exterior Lighting
Filed Nov 22, 201879,846 milesKY
BRIGHT LIGHTS WON'T STAY ON.
Exterior Lighting
Filed Oct 16, 201898,000 milesMT
TL* THE CONTACT OWNS A 2003 BUICK CENTURY. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS SUDDENLY SHUT OFF. THE CONTACT INDICATED THAT THE FAILURE MAINLY OCCURRED WHILE SWITCHING FROM LOW TO HIGH BEAM AND VICE VERSA. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000. *TT*JB
Exterior Lighting
Filed May 19, 201879,846 milesKY
BRIGHT LIGHTS WON'T STAY ON AND SOMETIMES IF YOU CAN GET THEM TO COME ON THEY WILL GO OUT WHILE DRIVING. WAS ON A CITY STREET AND TURNED RIGHT , THEY WENT OFF. SINCE THEN YOU CAN HOLD THE BRIGHT LIGHT SWITCH, BUT WHEN YOU TURN LOOSE THEY GOES OFF.
Exterior Lighting
Filed Sep 5, 2017132,704 milesNC
TL* THE CONTACT OWNS A 2003 BUICK CENTURY. WHILE DRIVING 35 MPH, THE HEADLIGHTS FAILED TO RESPOND. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 132,704.
Unknown or Other
Filed Mar 14, 2017130,000 milesNV
WAS DRIVING UP A GRADE AND THE VEHICLE FAILED TO DOWNSHIFT TO CLIMB THE GRADE PROPERLY ON THE FREEWAY SO REMAINED AT 60 MPH WHILE IN DRIVE. VEHICLE ALSO SEEMED TO ACCELERATE UNDER ITS OWN POWER WHERE I HAD TO STOP THE VEHICLE BY PUTTING IT INTO NEUTRAL IN ORDER TO BRAKE SAFELY ALMOST AS IF I WAS BRAKING AS THE VEHICLE WAS ACCELERATING. I WAS AT 55 MPH ON A FLAT SERVICE WITHOUT EVEN TOUCHING THE ACCELERATOR. I DID NOTICE HIGHER RPMS WHILE IN NEUTRAL. I DID TAKE IT TO A GARAGE AND THEY COULD NOT DUPLICATE THE PROBLEM AND MY FRONT BRAKES NEEDED TO BE REPLACED UNDER THE CIRCUMSTANCES. THE VEHICLE WASN'T THROWING ANY CODES EITHER. I KNOW I'M NOT THE ONLY ONE THAT HAS WITNESSED THIS ISSUE AND I'M SURE THE MECHANIC I TOOK IT TO DID HIS JOB PROPERLY IN ATTEMPTING TO DIAGNOSE THE ISSUE HOWEVER IT JUST COULDN'T BE DUPLICATED. NOT ABOUT TO PAY DIAGNOSTIC FEES AT DIFFERENT PLACES IF I'M CHASING AFTER A GHOST. ANY FEEDBACK IS TRULY HELPFUL BUT NOW MY WIFE IS LEFT DRIVING A CAR SUBJECTED TO HAVING THAT SAME ISSUE IN THE NEAR FUTURE QUITE POSSIBLY AND WE JUST HAD A GARAGE SIGN OFF ON NOT BEING ABLE TO DUPLICATE THE PROBLEM. HOPE THIS INFORMATION HELPS.
Service Brakes
Filed Sep 16, 2016110,782 milesIA
TURN BRIGHTS ON AND RADIO/CLOCK LIGHT GOES OFF. NO HEADLIGHTS ON DURING DAY DRIVING, RADIO/CLOCK LIGHT RANDOMLY GOES ON AND BACK OFF. HEAD LIGHTS BRIEFLY GONE OFF DURING NIGHT DRIVING 3 DIFFERENT TIMES ONLY FOR MAYBE 5 SECONDS, BUT IT ONLY TAKES A SECOND FOR A DEER OR OBJECT TO APPEAR AT NIGHT OR A CAR AHEAD BRAKING SUDDENLY. SPEEDOMETER BACK LIGHT DOES NOT ILLUMINATE FOR NIGHT DRIVING. TRAC OFF AND ANTI LOCK WARNING LIGHTS CONTINUOUSLY STAY ON, I HAVE HAD MY BRAKES REPLACED THROUGHOUT THE YEARS OF OWNING THE CAR SINCE OCTOBER 2007 AND THE WARNING LIGHTS DO NOT RESET THEMSELVES AS THEY SHOULD, THEY CONTINUOUSLY STAY ON SINCE 2009. I AM TIRED OF DEALING WITH ALL OF THESE ELECTRICAL AND LIGHTENING ISSUES WITH THIS CAR. I HAVE TRIED TO FIND GM RECALL FOR THESE PROBLEMS. PLEASE TELL ME WHERE AND HOW I CAN HAVE THESE DEFECTS FIXED.
Exterior Lighting
Filed Aug 1, 2016185,000 milesGA
TL* THE CONTACT OWNS A 2003 BUICK CENTURY. WHILE DRIVING VARIOUS SPEEDS, THE PLASTIC HEADLIGHT COVERS CAUSED A HAZE OVER THE HEADLIGHTS, WHICH PREVENTED THEM FROM ILLUMINATING CORRECTLY AT NIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED BY THE TECHNICIAN TO CLEAN OR REPLACE THE PLASTIC HEADLIGHT COVERS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 185,000. THE VIN WAS NOT AVAILABLE.
Exterior Lighting
Filed Jun 21, 201622,300 milesNE
PURCHASED ON 2004, USED, THE 2003 VEHICLE HAS CONSISTENTLY HAD THE HEAD LAMPS GO OUT WHEN IN HIGHBEAMS ARE ACTIVATED. THE DEALER SAID THIS IS A SHORT AND SAID IT WOULD COST ME TO FIX THEM AND THIS HAPPENS TO MANY OF THESE VEHICLES. MAJOR SAFETY ISSUE WHEN YOU ARE DRIVING AT NIGHT AND THE LIGHTS GO OUT. CLICKING THE LOW BEAMS ON TURN THE LIGHTS BACK ON. SINCE THIS SEEMS TO BE A KNOWN ISSUE, WHY IS THERE. TO A RECALL ON THIS? THIS HAPPENS WHILE THE VEHICLE IS IN MOTION AT ALL SPEEDS. (ONLY IN THE DARK, SINCE THIS IS WHEN THE HIGH BEA,S ARE USED!)
Exterior Lighting
Filed Jun 3, 201655,000 milesCO
WHEN DRIVING AT NIGHT HEAD LIGHTS JUST SHUT OFF BRIEFLY. IT SEEMS TO DO THIS ON DIMS OR BRIGHTS. I SEE A LOT OF SIMILAR COMPLAINTS AND I DON'T SEE ANY RECALLS. THEY COME BACK ON, BUT I CAN'T SEEM TO DETERMINE IF THEY COME BACK ON FROM MESSING WITH THE SWITCH OR IF THEY JUST COME BACK ON BY THEMSELVES. I'M NOT SURE IF THE TAILLIGHTS GO OUT AS WELL BUT IF THEY DO THAT'S A HAZARD FOR THOSE COMING UP BEHIND ON HIGHWAY AT 65 MPH. THIS IS CLEARLY A SAFETY HAZARD THAT NEEDS TO BE ADDRESSED!
Exterior Lighting
Filed Mar 17, 201694,000 milesNC
TL* THE CONTACT OWNS A 2003 BUICK CENTURY. WHILE DRIVING 55 MPH, THE LOW BEAM HEAD LAMPS WERE ACTIVATED, BUT FAILED TO ILLUMINATE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.
Electrical System
Filed Feb 10, 2016138,000 milesMO
WHEN DRIVING AT NIGHT ALL LIGHTS GO OUT, INTERIOR AND DRIVING LIGHTS, RESUMING WHEN CLICKING BRIGHT LIGHT SWITCH. DRIVING AT 65 MPH.
Vehicle Speed ControlCrash
Filed Feb 1, 201652,000 milesTX
TL* THE CONTACT OWNS A 2003 BUICK CENTURY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION WHEN SHIFTED. AS A RESULT, THE CONTACT CRASHED INTO A CURB AND CONTINUED DOWN A LAWN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT AXEL AND THE MUFFLER FRACTURED. IN ADDITION, A PIECE OF THE TRANSMISSION DETACHED AND OIL LEAKED FROM UNDER THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000. UPDATED 03/16/16*LJ THE CONSUMER STATED THE ELECTRONIC CONTROL SYSTEM MALFUNCTIONED. *JS
Structure › BodyCrash
Filed Jan 22, 2016120,000 milesCA
I HAD DRIVEN MY 2003 BUICK CENTURY AT LEAST HALFWAY INTO A PARKING SPACE IN A PARKING LOT WHEN IT SUDDENLY LURCHED FORWARD LIKE A BAT OUT OF HELL, LEAPING UP OVER A CURB ON AN UPWARD SLOPE, SWIPING A CEMENT LIGHTPOST ON THE LEFT, CRASHING INTO ANOTHER CAR ACROSS ITS LEFT FRONT, BUMPING DOWN OVER A CURB, THEN CRASHING UP AND OVER TWO MORE CURBS. WITH DIVINE HELP I WAS ABLE TO AVOID OTHER CARS AND STEER IT TO A STOP, THEN DRIVE GINGERLY INTO THE ORIGINAL PARKING SPACE. SINCE I WAS ORIGINALLY IN THE PROCESS OF SLOWING TO A STOP, MY RIGHT FOOT WAS ON THE BRAKE AT ALL TIMES. I HAD NEVER HEARD OF MANY AUTOMAKERS' INFAMOUS "SUDDEN UNINTENDED ACCELERATION" MANUFACTURING DEFECT AND HAD NO IDEA WHAT WAS HAPPENING AS THE CAR WENT FROM 1 OR 2 MPH TO FULL THROTTLE INSTANTLY. WITH BOTH HANDS GRASPING THE STEERING WHEEL WHILE THE CAR JERKED VIOLENTLY, I WAS UNABLE TO SHIFT INTO NEUTRAL, AS I WAS ATTEMPTING TO AVOID OTHER PARKED VEHICLES. I EMERGED WITH NO BROKEN BONES, BUT THE CAR WAS TOTALED. BECAUSE I AM A "LITTLE OLD LADY," THE INSURANCE COMPANY DEEMS ME "L00% RESPONSIBLE," IN SPITE OF MY CLEAN DRIVING RECORD. BUT "SUDDEN UNINTENDED ACCELERATION" FITS MY SCENARIO TO A TEE.
Exterior Lighting
Filed Nov 4, 2015152,000 milesAL
TL* THE CONTACT OWNS A 2003 BUICK CENTURY. WHILE DRIVING 55 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER WHO SUGGESTED THAT REPLACING THE DEMO SWITCH FROM THE COLUMN MAY REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE TURN SIGNAL FAILED TO SIGNAL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 152,000.
Exterior Lighting
Filed Sep 11, 2015100,000 milesMN
TL* THE CONTACT OWNS A 2003 BUICK CENTURY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE HEADLIGHTS SUDDENLY FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Engine
Filed Sep 3, 201555,000 milesMD
VECHICLE SHUTS OFF WHEN AT A STOP LIGHT/SIGN AFTER TAKING IT 3 TIMES TO MULTIPLE MECHANICS INCLUDING THE DEALER- KING PONTIAC, MD, NO ONE IS ABLE TO IDENTIFY AND FIX THE PROBLEM, I AM TOLD THAT THEY CAN'T IDENTIFY DUPLICATE THE PROBLEM AND IDENTIFY THE CODE TO FIX THE CAR
Engine and Engine Cooling
Filed Jan 22, 201587,253 milesCA
EVERY BUICK OWNER, I HAVE TALKED TO AT ABOUT 80,000 TO 100,000 MILES HAS TO REPLACE INTAKE MANIFOLD AND BOLTS. THIS IS ABOUT A $1200.00 JOB, GASKETS AND BOLTS SHOULD LAST A LOT LONGER. *TR
Electrical System
Filed Nov 3, 2014MI
TL* THE CONTACT OWNS A 2003 BUICK CENTURY. THE CONTACT STATED THAT THE KEY WAS DIFFICULT TO TURN IN THE IGNITION SWITCH AND THE ALARM SECURITY WARNING LIGHT ILLUMINATED. THE FAILURES OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNAVAILABLE.
Power Train
Filed Oct 31, 2014OH
THE INDICATOR LIGHT FOR THE PARK, REVERSE, DRIVE HAS BEEN GOING ON AND OFF FOR YEARS MY 84 YEAR OLD UNCLE NEVER NEW WHAT GEAR HE WAS IN AND HE GAVE ME THE CAR IN 09 AND WE CALL ON IT AND THEY TOLD US THEIR WAS NO RECALL AND 9 MONTH AGO IT FINALLY WENT OUT COMPLETELY WE HAVE TO COUNT SO WE KNOW WHAT GEAR WE ARE IN AND YOU CAN'T SEE THE MILEAGE I THINK THIS IS A SAFETY HAZARD TO THE OLDER PEOPLE. *TR
Service Brakes
Filed Sep 25, 201438,000 milesMA
TL* THE CONTACT OWNS A 2003 BUICK CENTURY. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS ENGAGED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FRONT PASSENGER SIDE BRAKE LINE ROTTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON ALL FOUR BRAKE LINES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Electrical System
Filed Aug 17, 201445,000 milesOR
WHEN USING TURN SIGNALS CAR DIES, ALL THE DASH LIGHTS FLASH AND CLICK. IF I PULL OVER AND PUT THE CAR IN PARK IT RESTARTS AND DRIVES FINE UNTIL I TRY THE TURN SIGNAL AGAIN THEN THE SAME THING HAPPENS. I ALSO HAD TO DISCONNECT THE EMERGENCY BRAKE SENSOR OR ELSE THE SAME THING HAPPENS. FLASHING, CLICKING AND CAR DIES. NOW, WHENEVER CAR IS IN GEAR, CONSTANT DINGING AND IT WILL DRIVE FINE BUT I CANNOT USE THE TURN SIGNALS. *TR
Engine and Engine Cooling
Filed Jul 29, 201440,000 milesCA
TL* THE CONTACT OWNS A 2003 BUICK CENTURY. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO A DEALER, WHO INFORMED THE CONTACT THAT THE VEHICLE WAS OVERHEATING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Electrical System
Filed Jul 29, 201498,000 milesCA
PULLED OUT OF GAS STATION TO ENTER STREET AND NOTICED HEADLIGHTS WERE NOT ON. PULLED OUT THE HEAD LIGHT SWITCH AND NOTHING HAPPENED. I PULLED BACK ON THE BRIGHT LIGHT SWITCH AND THE LIGHTS CAME ON. MECHANIC HAD TOLD ME TO TRY THIS SINCE THIS SAME THING HAS HAPPENED BEFORE. LAST YEAR, I TOOK THE CAR TO THE BUICK DEALER FOR SOMETHING ELSE, BUT I BROUGHT UP HAVING A DIAGNOSTICS RUN TO SEE IF IT WOULD SHOW ANYTHING ABOUT THE LIGHT PROBLEM. THEY TOLD ME THAT IT WOULDN'T SHOW UP. NOW I AM AFRAID TO DRIVE THIS CAR AT NIGHT. I HAVE READ MANY LETTERS ON THE INTERNET REGARDING THIS PROBLEM. GM SHOULD FIX THIS PROBLEM. IT WOULD COST ABOUT $700.00 TO GET THE SWITCH REPLACED AT THE DEALER. DOES SOMEONE HAVE TO DIE IF THE LIGHTS GO OUT WHILE DRIVING? *JS
Power Train
Filed Jul 28, 201437,000 milesCA
TL* THE CONTACT OWNS A 2003 BUICK CENTURY. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO DECELERATE AND JERK VIOLENTLY. THE CONTACT STATED THAT IT WAS DIFFICULT TO MANEUVER THE POWER STEERING WHEN MAKING A TURN OR APPROACHING A TRAFFIC LIGHT. THE VEHICLE WAS DIAGNOSED BY THE DEALER MORE THAN FIVE TIMES AND THE RACK AND PINION WAS REPLACED, BUT THE FAILURES PERSISTED. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 09E005000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Electrical System
Filed May 8, 2014100,000 milesTX
I WAS DRIVING ON THE HIGHWAY AT ABOUT 4:00 AM, WHEN THE LIGHTS SUDDENLY WENT OUT, AND I DID NOT EVEN HAVE PARK LIGHTS. AFTER ABOUT A HALF HOUR I WAS ABLE TO GET THE PARK LIGHTS TO WORK AND GO ON TO OUR SON'S HOUSE USING ONLY MY PARK LIGHTS. THEN I FINALLY GOT THE LIGHTS TO BURN ENOUGH TO FINISH MY TRIP USING LOW BEAMS. THE HIGH BEAM WOULD JUST GO OFF AND ONLY THE LOW BEAMS WOULD WORK. THIS HAS HAPPENED MANY TIMES SINCE THEN. I HAVE HAD TO REPLACE THE COMBINATION SWITCH FOR THE LIGHTS TWICE, AND AT THIS TIME,IT NEEDS TO BE REPLACED AGAIN BECAUSE I CANNOT GET THE RIGHT REAR SIGNAL LIGHT TO OPERATE. I HAVE BEEN TOLD I NEED TO REPLACE THE ENTIRE COMBINATION SWITCH AGAIN. THIS IS A VERY EXPENSIVE REPAIR TO HAVE DONE. HAVE THERE BEEN MANY MORE REPORTS OF THIS DANGEROUS PROBLEM OF SUDDENLY HAVING NO LIGHTS AND HAVING TO HAVE THE WHOLE COMBINATION SWITCH REPLACED. IS THERE A RECALL FOR THIS PROBLEM WITH THE ELECTRICAL SYSTEM? *TR
Electrical System
Filed Apr 8, 2014170,000 milesPA
THE CAR LOCKS ITSELF WHENEVER IT FEELS LIKE. WILL HAPPEN IF THE ENGINE IS ON OR OFF. *TR
Electrical System
Filed Apr 3, 201415,000 milesIA
TL* THE CONTACT OWNS A 2003 BUICK CENTURY. THE CONTACT STATED THAT THE VEHICLE WAS TURNED ON AND THE CONTACT INDICATED THAT AFTER SHAKING THE KEY RING THE VEHICLE SUDDENLY TURNED OFF. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Vehicle Speed Control
Filed Jan 13, 2014LA
2003 BUICK CENTURY. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION. *SMD THE CONSUMER STATED FOR THE PAST 1 1/2 YEARS THE VEHICLE HAS ACCELERATED ON ITS OWN AT A VERY HIGH SPEED. IT WOULD ACCELERATE UP TO 60 MPH, EVEN WHEN HER FOOT WAS NOT ON THE ACCELERATOR. ALSO, THE VEHICLE WOULD IDLE VERY HIGH, WHEN THE ACCELERATION OCCURRED.
Steering › Linkages › Tie Rod Assembly
Filed Aug 26, 2013OH
2003 BUICK CENTURY. CONSUMER WRITES IN REGARDS TO TIE ROD ENDS RECALL INFORMATION. *SMD THE REPAIR SHOP REPLACED AND ADJUSTED THE LEFT OUTER TIE ROD. UPDATED 10/28/13
Exterior Lighting
Filed Jun 12, 2013100,000 milesND
ALL LIGHTS (EXT AND CONTROL PANEL) WILL SUDDENLY GO OUT. IF I QUICKLY FLICK THE LIGHT CONTROL LEVER THEY COME BACK ON. THIS IS AN INTERMITTANT PROBLEM BUT QUITE UN NERVING! I HAVE SEEN NO RECALL OR SERVICE BULLITEN. *TR
Vehicle Speed Control
Filed May 19, 2013FL
THE CAR WILL SPEED UP ON ITS OWN WHILE THE FOOT IS OFF THE PEDAL. ALSO, WHEN I HAVE MY FOOT ON THE BRAKE AT A LIGHT, THE CAR WILL START REVVING UP AS IF I HAD MY FOOT ON BOTH BRAKE AND ACCELERATOR. I HAVE TAKEN THE CAR TO DIFFERENT MECHANICS TO GET THE PROBLEM FIXED TO NO AVAIL. WHAT COULD THESE BE? I AM AFRAID THAT ONE DAY I WILL GET IN AN ACCIDENT DO TO THIS PROBLEM. *TR
Exterior Lighting
Filed Dec 14, 201275,000 milesNY
TL* THE CONTACT OWNS A 2003 BUICK CENTURY. THE CONTACT STATED THAT WHILE PARKED, BOTH HEADLIGHTS SHUT OFF. THE CONTACT POWERED OFF AND RESTARTED THE VEHICLE HOWEVER, THE HEADLIGHTS STILL DID NOT ILLUMINATE. THE CONTACT ALSO STATED THAT THE LOW BEAM LIGHTS HAD TO BE USED WHEN DRIVING AT NIGHT AND THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THE CONTACT THAT THE SWITCH IN THE STEERING COLUMN MAY HAVE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 75,300. THE VIN WAS UNAVAILABLE.
Exterior Lighting
Filed Dec 11, 201254,000 milesCO
TL* THE CONTACT OWNS A 2003 BUICK CENTURY. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE HEADLIGHT DIMMER SWITCH FAILED AND THE HEADLIGHTS BECAME INOPERATIVE. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 54,000.
Structure › Body
Filed May 23, 2012100,000 milesMA
TL* THE CONTACT OWNS A 2003 BUICK CENTURY. THE CONTACT STATED THAT SHE NOTICED THAT THE ROCKER PANELS WERE COMPLATELY RUSTED. THE DEALER WAS NOTIFIED FOR DIAGNOSIS AND ADVISED THE CONTACT THAT THE PANELS WERE BEYOND REPAIR AND ADVISED THE CONTACT TO TRADE THE VEHICLE FOR A NEWER ONE. THE VEHICLE WAS THEN TAKEN TO THE CONTACT'S PERSONAL MECHANIC WHO ADVISED THAT THE RADIATOR MOUNTS WERE RUSTED AND ALSO ADVISED THE CONTACT TO GET RID OF THE VEHICLE. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 138,000. UPDATED 08/07/12*LJ
Tires
Filed Mar 17, 201296,000 milesWI
FIRESTONE FR710 TIRES PURCHASED IN 2011 ARE EXPERIENCING TREAD SEPARATION AROUND THE SHOULDER OF THE TIRE STARTING WITH RIGHT FRONT TIRE. TIRES HAVE APPROXIMATELY 30000 MILES OF MOSTLY HIGHWAY MILES. ALL TIRES HAVE BEEN ROTATED EVERY 6000 MILES OR LESS AND ALL OTHER VEHICLE COMPONENTS SUSPENSION, TIE RODS, BALL JOINTS, AND ALIGNMENT ARE ALL WITHIN SPEC PER. TOOK SAID VEHICLE TO TWO OTHER TIRE SHOPS TO CONFIRM TIRE SHOULDER SEPARATION. *TR
Structure › Frame and Members
Filed Nov 7, 2011130,000 milesMA
TL* THE CONTACT OWNS A 2003 BUICK CENTURY. THE CONTACT STATED THAT THE ROCKER PANELS WERE CORRODED ON BOTH SIDES. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO VERIFIED THE FAILURE AND REFUSED TO MAKE REPAIRS TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 130,000. ..UPDATED 03/21/12 *BF THE CONSUMER WAS INFORMED BY BUICK, THE RUST WAS TRAVELING UP TO THE DRIVERS SIDE DOOR AND WAS BEYOND REPAIR. THE CONSUMER HAS SINCE LEARNED THE RADIATOR SUPPORTS HAVE ALSO ROTTED OUT. UPDATED 03/23/12
Steering
Filed Aug 22, 201188,000 milesVA
IN JANUARY OF THIS YEAR MY 2003 BUICK CENTURY BEGAN WITH PANEL LIGHTS FLASHING ON AND OFF AT VARIOUS TIMES MAKING THE GAUGES AND SPEEDOMETER IMPOSSIBLE TO READ. VERY EXPENSIVE ESTIMATE TO FIX. THEN IN FEBRUARY WAS DRIVING HOME AT NIGHT AND THE ABS LIGHT CAME ON. TOOK TO SHOP AND THEY COULDN'T GET IT TO DO IT. AFTER THIRD TIME HAD IT REPAIRED. TOOK WHOLE DRIVER SIDE WHEEL ASSEMBLY TO GET SENSOR $500. IN MARCH DRIVER SIDE WINDOW BEGAN GOING UP AND DOWN BY ITSELF. TOOK IT TO SHOP AND THEY ARE UNABLE TO FIND A PROBLEM. THE CAR ONLY DOES IT WHEN THE PANEL LIGHTS FLASH ON AND OFF. BAD VIBRATION IN THE CAR AROUND JUNE. HAD ALL FOUR TIRES REPLACED AND NEW BRAKES AND ROTORS. ON AUGUST 4, 2011 VIBRATION STARTED AGAIN, THEN STARTED A POPPING NOISE IN THE FRONT END WHEN STARTING AND STOPPING. CAR VIBRATES SO BAD YOU CAN NOT HOLD STEERING WHEEL AT 45-50MPH. THIS POP AND VIBRATION IS NOW COMING FROM FRONT RIGHT SIDE. NOT SURE WHAT IT IS YET. *TR
Visibility
Filed May 25, 2011MD
THE COMPLETE WINDOW CONTROL SWITCH UNIT HAD TO BE REPLACED IN 2005 AT THE DEALERS, I THINK THAT WAS THE YEAR. NOW THE REAR WINDOW SWITCH FOR THE REAR WINDOW HAD TO BE REPLACED IN MAY 2011. THIS TIME I TOOK IT TO MY LOCAL BODY SHOP, HE HAD INFORMED ME THAT THE BUICK CENTURY CUSTOM SWITCHES ARE GOING UP VERY FAST. ALSO HE SAID THAT BUICK KNOWS ABOUT THIS AND HAS DONE NOTHING TO SOLVE THE PROBLEM. I AM THE ONLY DRIVER AND I RARELY HAVE ANY PASSENGERS. I AM ON A LIMITED INCOME AND I CANNOT AFFORD TO REPLACE SWITCHES ON WINDOWS OR AFRAID THAT IF I OPEN THE WINDOW AND IT WON'T CLOSE WHEN NEED BE OR IF I HAVE TO OPEN IT FOR AN EMERGENCY AND IT WON'T OPEN. PLEASE HELP ME WITH THIS PROBLEM.
Exterior Lighting
Filed Feb 15, 2011196,000 milesMI
WHILE DRIVING AT NIGHT MY HEADLIGHTS STOPPED WORKING AND THEN TURNED BACK ON, THIS MORNING AS I LEFT FOR WORK THE HEADLIGHTS DID NOT COME ON AT ALL, THE BRIGHTS ONLY WORKED IF I HELD THE BAR BACK AS IT WOULD NOT STAY ON BY CLICKING IT. AFTER READING ALL OF THE PROBLEMS WITH THIS THERE NEEDS TO BE A RECALL ON THIS SERIOUS PROBLEM. WHAT CAN BE DONE TO MAKE SURE THIS GETS TAKEN CARE OF? *TR
Exterior Lighting
Filed Jan 21, 201170,000 milesIA
WHILE DRIVING AT NIGHT, MY HEADLIGHTS JUST GO OUT! THIS HAS HAPPENED OFTEN IN THE LAST MONTH AND A HALF. I COMMUTE AN HOUR TO WORK AND IT HAPPENS AT LEAST ONCE A DAY. IT DOES NOT MATTER IF THEY ARE ON MANUALLY OR AUTOMATICALLY, IT DOES NOT MATTER IF THEY ARE ON LOW OR HIGH BEAM. I DISCOVERED THAT THE LIGHTS COME BACK ON IF I HIT THE DIMMER SWITCH. THIS IS A DANGEROUS SITUATION AND I BELIEVE THAT IT IS WORTHY OF INVESTIGATION AND A RECALL BEING ISSUED. I HAVE SEEN MANY COMPLAINTS ONLINE ABOUT THIS SITUATION. WHAT WILL IT TAKE FOR A RECALL? WILL IT TAKE SOMEONE GETTING KILLED IN A HEAD ON CRASH? *TR
Visibility › Windshield Wiper/Washer
Filed Jan 14, 201122,000 milesOH
TL* THE CONTACT OWNS A 2003 BUICK CENTURY. THE CONTACT STATED THAT WHEN USING THE WINDSHIELD WIPERS IN INCLEMENT WEATHER THEY WOULD NOT OPERATE PROPERLY AND WOULD REMAIN ON ONE SIDE. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED HIM THAT HE WOULD NEED TO HAVE THEM TIGHTENED. THE WINDSHIELD WIPERS WERE REPAIRED BUT THE FAILURE CONTINUED TO OCCUR. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. UPDATED 2/22/11 *CN UPDATED 04/22/11*JB
Exterior Lighting
Filed Jan 8, 2011162,700 milesNY
THIRD INCIDENT WHERE 2003 BUICK CENTURY HEADLIGHTS (LOW BEAM) TURNED OFF WHILE DRIVING AT NIGHT; NO CONTROLS OR BUTTONS TOUCHED. FIRST INCIDENT AT 155,000 MILES, SECOND INCIDENT AT 160,000, AND NOW THIRD INCIDENT AT 162,500 MILES. SITUATION LASTS 10 SECONDS AND THEN HEADLIGHTS RETURN. TURNING DIMMER SWITCH MAKES NO DIFFERENCE AND NOR DOES HIGH BEAM CONTROL. NO DIAGNOSTIC CODE APPEARS. EXTREMELY DANGEROUS SITUATION AND NO RECALL OR TECHNICAL BULLETIN ISSUED.
Visibility › Power Window Devices and Controls
Filed Jan 3, 201150,000 milesMD
TL* THE CONTACT OWNS A 2003 BUICK CENTURY. THE CONTACT STATED WHILE DRIVING AT ANY SPEED THE REAR PASSENGER AUTOMATIC WINDOW WOULD RELEASE DOWNWARD APPROXIMATELY FIVE INCHES WITHOUT ASSISTANCE. THE AUTOMATIC WINDOW MECHANISM FAILED TO OPERATE WHEN ENGAGED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND REPAIR. RECENTLY, THE FRONT PASSENGER WINDOW EXHIBITED THE IDENTICAL FAILURE AS THE REAR PASSENGER WINDOW. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. UPDATED 03/08/11*JB
Exterior Lighting
Filed Dec 27, 201080,000 milesIN
03 BUICK CENTURY HEADLAMPS GO OUT WHILE DRIVING SEEMS TO BE OCCURRING WITH HIGH BEAMS 'STILL EARLY IN DIAG HAVE NOT REPAIRED YET { GREAT CHRISTMAS GIFT }. *TR
Electrical System
Filed Dec 2, 201060,000 milesCT
INSTRUMENT CLUSTER ON 2003 BUICK CENTURY DOESN'T WORK , I UNDERSTAND THIS IS COMMON ON THIS CAR AND VERY EXPENSIVE TO FIX. I FEEL GM SHOULD BE ACCOUNTABLE. ALSO, THE HEAD GASKET IS BLOWN I WAS TOLD BY A GARAGE THAT IT WAS THE TYPE OF COOLANT THEY USED AND ALSO VERY COMMON ON THESE CARS. THESE ARE CLEARLY DEFECTS IN THEIR PRODUCT AND THEY SHOULD BE RECALLED. I HAVE BOUGHT AMERICAN CARS ALL MY LIFE BUT I,M DONE WITH THEM ,THEY DON'T STAND BEHIND THEIR PRODUCT. *TR
Exterior Lighting
Filed Dec 1, 201029,000 milesIL
WHEN I SWITCH TO HIGH BEAMS MY HEADLIGHTS GO OUT COMPLETELY. THEY ONLY GO BACK ON WHEN I SWITCH BACK TO DIMS. THIS IS A COMMON PROBLEM AND I DON'T UNDERSTAND WHY YOU HAVEN'T OWNED UP TO IT AND HAD A RECALL. *TR
Complaints 1-50 of 127, newest first, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 17, 2009. Source: NHTSA Office of Defects Investigation.