What owners reported
Newest filingsElectrical SystemFire
Filed Feb 21, 2017NC
ENGINE COMPARTMENT FIRE
Tires
Filed Jun 25, 2015103 milesMI
WITHIN 43 DAYS OF PURCHASING COOPER GRAND TOURING CS5 TIRES FOR MY 1997 BUICK CENTURY, ONE DEVELOPED A LARGE SIDEWALL BULGE. THE RETAILER FORCED ME TO BUY ANOTHER NEW TIRE FOR $72. AND COOPER REFUSED TO PAY FOR IT! I HAVE BEEN DRIVING CARS FOR 40 YEARS AN NEVER HAD A NEW TIRE OR ANY TIRE DEVELOP A SIDEWALL BULGE. I HAD A SPIRITED CONVERSATION WITH A COOPER REP AND SHE GOT VERY RUDE WITH ME. THEY HAD ONE RECALL FOR THE SAME PROBLEM AND NEVER FIXED THE PROBLEM OBVIOUSLY. PLEASE HELP!
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Nov 18, 201440,000 milesMO
TL* THE CONTACT OWNS A 1997 BUICK CENTURY. THE CONTACT STATED THAT THE ENGINE MANIFOLD GASKET WAS DETERIORATING AND CAUSED THE ENGINE TO OVERHEAT. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT BELIEVED THAT THE FAILURE WAS CAUSED BY THE DEX COOL ANTIFREEZE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE LOWER MANIFOLD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE. UPDATED 02/09/15*LJ
Steering
Filed Aug 30, 2014129,300 milesVA
WHEN I BACKED OUT OF PARKING SPACE, I TURNED STEERING WHEEL WITH A "HARD LEFT." CAR MADE CLICKING NOISE. *TR
Tires
Filed Mar 6, 2013FL
DRIVING ON I-95 SOUTHBOUND WHEN I EXPERIENCED A CATASTROPHIC TREAD SEPARATION TO MY DRIVER'S SIDE REAR TIRE. I WAS ABLE TO GET MY VEHICLE TO THE SIDE OF THE ROAD AND SIGNAL HELP. FORTUNATELY, I ESCAPED THIS FAILURE UNINJURED. *TR
Exterior Lighting › Turn Signal › Switch
Filed Jul 5, 201289,887 milesCA
TL* THE CONTACT OWNS A 1997 BUICK CENTURY. THE CONTACT WAS DRIVING 65 MPH WHEN THE TURN SIGNAL LIGHTS FAILED. THE DEALER WAS NOTIFIED AND STATED THEY WOULD NOT REPAIR THE VEHICLE. THE VEHICLE WAS THEN TAKEN TO A PERSONAL MECHANIC WHO NOTICED THAT THERE WAS SMOKE COMING FROM THE WIRING OF THE TURN SIGNALS. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 89,887. ... UPDATED 08-07-12 *BF THE TURN SIGNAL SWITCH INSIDE THE STEERING COLUMN WAS REPLACED. UPDATED 08/09/12*JB
Steering
Filed May 17, 2011143,314 milesME
I WAS MAKING A LEFT TURN AND THE STEERING LOCKED AND THERE WAS A LOUD BANG. I WASN'T ABLE TO COMPLETE THE TURN CAUSING ME TO DRIVE OFF THE ROAD AND ONTO A LAWN. THE STEERING WHEEL WOULDN'T GO BACK TO THE CORRECT POSITION AND IT SEEMED TO BE IN MANUAL STEERING MODE. I COULD BARELY MOVE THE WHEEL. THE CAR IS NOT DRIVABLE AT THIS TIME. *TR
Vehicle Speed Control
Filed Apr 12, 201075,000 milesCA
TL* THE CONTACT OWNS A 1997 BUICK CENTURY. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 75 MPH THE RPM'S INCREASED EXCESSIVELY. THE ENGINE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS ABLE TO RESUME NORMALLY. THE VEHICLE HAD NOT BEEN RESPIRED AT THE TIME OF THE COMPLIANT. THE FAILURE AND CURRENT MILEAGES WERE 75,000.
Suspension › Front › Stabilizer Bar
Filed Dec 2, 2009188,376 milesWI
TL*THE CONTACT OWNS A 1997 BUICK CENTURY. SHE STATED THAT THERE WAS A LOUD CLUNKING NOISE IN THE VEHICLE. UPON HAVING HER WHEEL BEARINGS REPAIRED, SHE FOUND THE STABILIZER BAR HAD BROKEN OFF OF THE TIRE. SHE THEN ATTEMPTED TO ORDER THE PART FROM AN AUTOMOTIVE STORE AND WAS TOLD THAT THERE WAS A DEFECT IN THE REPLACEMENT PART. NO REPAIRS WERE MADE TO THE VEHICLE TO CORRECT THE FAILURE TO DATE. THE CURRENT AND FAILURE MILEAGES WERE 188,376.
Steering
Filed Feb 28, 2009129,100 milesIN
1) CAR NEEDED TOWED TO GARAGE FOR STARTER FAILURE. AS IT LEFT THE GARAGE THE STEERING LOCKED UP AND SENT CAR ALMOST INTO ONCOMING TRAFFIC WITH 2 CHILDREN IN THE CAR. THERE HAD BEEN NO OTHER WARNINGS OF A PROBLEM. 2) IT HAPPENS EVERY TIME THE STEERING IS TURNED ONE DIRECTION THEN BACK TO THE OTHER. IT DOES NOT JUST COME BACK. ESPECIALLY TO THE LEFT. I ALMOST CRASHED 4 TIMES JUST TRYING TO GET IT HOME. 3) I FILED AN INSURANCE CLAIM ON THE TOW COMPANY THINKING THEY WERE RESPONSIBLE. THEY LOOKED AT IT AND SAID THEY FOUND NOTHING WRONG, THAT NOTHING WAS BENT. AFTER GETTING ON LINE AND INVESTIGATING, I LEARNED OF THIS STEERING PROBLEM. IT MATCHES IT PERFECTLY. I HAD SOMEONE KNOWLEDGEABLE OF MECHANICS LOOK AT THE CAR AND THEY SAID THE STEERING GEAR RACK NEEDS REPLACED AND NOT TO DRIVE THE CAR AS IT IS. IT IS TO DANGEROUS TO DRIVE. I ALSO JUST HAD NEW INTAKE MANIFOLD GASKET FROM THE DECOOL PROBLEM GM HAS. NOW I HAVE A CAR THAT I CAN'T DRIVE AND CAN'T AFFORD TO FIX. NOBODY ASSUMES LIABILITY AND I THINK GM SHOULD HAVE HAD THIS RECALLED AND CORRECTED. *TR
Visibility › Windshield Wiper/Washer
Filed Apr 4, 200736,000 milesNY
WINDSHIELD WIPERS HAVE BEEN STANDING STRAIGHT UP WHEN IN AN OFF POSITION FOR 6 OR 7 YEARS. FOUND THE CAMPAIGN AND THEN THE RECALL AND TRIED TO GET A REMEDY FROM THE ON SEVERAL OCCASIONS AS WELL AS GM ,TO NO AVAIL..I WAS MADE TO BUY A MOTOR FOR THE WINDSHIELD WIPERS AND THAT WORKED FOR A LITTLE WHILE. THEN LAST SUMMER OR FALL I WENT BACK TO THE DEALER BECAUSE NOW THE ISSUE LOOKED TO BE A RECALL, AND THEY TOLD ME THERE WAS, BUT NOT FOR MY VIN#, AND I WAS MADE TO PAY $70 FOR THE ADJUSTMENT..IT IS NOW NOT WORKING AGAIN ,AND I AM VERY FRUSTRATED. IT IS A 1997 BUICK CENTURY. I HAVE TO KEEP THE WINDSHIELD WIPERS ON IN THE DELAY MODE ALL THE TIME, RAIN OR SHINE IN ORDER TO NOT HAVE THEM STAND STRAIGHT UP AND BLOCK MY VISION..I FEEL THIS IS DANGEROUS, BUT THAT THE DEALER AND GM WILL NOT TAKE RESPONSIBILITY BECAUSE I FOUND THE INFORMATION ON MY PROGRESSIVE CAR INSURANCE SITE. THEY ALWAYS BRING UP RECALLS FOR YOUR CARS. *AK
Equipment Adaptive/Mobility
Filed Mar 10, 2006124,636 milesOH
I WAS ON 275W. WHEN MY RIGHT WINDOW WIPER ARM STARTED TO STOP THEN IT DIED, MY HUSBAND TOLD TO SEE WHAT I COULD FIND OUT ON REPAIRING IT AND COST ON THE COMPUTER, I RAN ACROSS THIS LITTLE THING ON THE COMPUTER ABOUT 1997 BUICK CENTURY'S AND THE RIGHT WINDSHIELD {COMPONENT: VISIBILITY: WINDSHIELD WIPER/WASHER LINKAGES} WELL WHEN I READ ALL OF IT THAT DESCRIBES WHAT HAPPEN TO MY WIPER. WHEN I CALLED EVERYBODY SAID NO NOT YOUR CAR, AND I SAID I DON'T UNDERSTAND BECAUSE THE SAME THING IS WRONG WITH MIND. *NM
Visibility › Windshield Wiper/Washer › Linkages
Filed Dec 19, 2005118,900 milesMI
DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN 99V348000 CONCERNING THE WINDSHIELD WIPER LINKAGES. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IT IS NOT INCLUDED IN THE RECALL DUE TO VIN. THE VEHICLE IS BEING REPAIRED AT THE CONTACT'S EXPENSE. *AK
Seat Belts › Front › Buckle Assembly
Filed Sep 26, 2005NJ
DT: 1997 BUICK CENTURY. THE CONSUMER HAS BEING HAVING PROBLEMS WITH SEAT BELTS JAMMING. THIS OCCURRED FOR 7 YEARS. T 2 OUT OF 4 SEAT BELTS WORK. THE 2 SEAT BELTS BACK SEAT WILL NOT WORK. *AK
Steering › Rack and Pinion › Rack
Filed Aug 18, 2005102,000 milesAR
1997 BUICK CENTURY-STEERING LOCKS UP RANDOMLY CAUSING LOSS OF VEHICLE CONTROL. *JB
Steering › Rack and Pinion › Rack
Filed Aug 18, 2005102,000 milesAR
1997 BUICK CENTURY-STEERING LOCKS UP RANDOMLY CAUSING LOSS OF VEHICLE CONTROL. *JB
Child Seat
Filed Feb 18, 2005IN
THE CHILD SEAT BUCKLE FAILED AND AS A RESULT THE CONSUMER'S GRANDSON WAS ABLE TO GET OUT OF THE CAR SEAT WHILE THE VEHICLE WAS IN MOTION. *NM *SC *JB
Seat Belts › Rear/Other
Filed Feb 17, 2005NH
BOTH REAR PASSENGER AND DRIVER SIDE SEAT BELTS ARE INOPERATIVE. CONSUMER IS UNABLE TO PULL OUT THE SEAT BELTS. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT BOTH SEAT BELT RETRACTORS NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *NM
Visibility › Windshield Wiper/Washer
Filed Jan 25, 200500
THE WIPER ON THE RIGHT SIDE OF THE FRONT WINDSHIELD STOPPED OPERATING DURING INCLEMENT CONDITIONS. THE VEHICLE IS AT THE DEALER FOR REPAIRS. *JB
Exterior Lighting › Tail Lights
Filed Dec 15, 2004100,000 milesNJ
TAIL LIGHTS WILL NOT OPERATE CORRECTLY . DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AKI
20 of 106 complaints, reproduced as filed.