Filed Feb 17, 2009979 vehiclesDorman Products, Inc.
Defect. DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.
Risk. A BROKEN STEERING KNUCKLE COULD RESULT IN LOSS OF STEERING CONTROL AND A POSSIBLE CRASH WITHOUT WARNING.
Remedy. DORMAN WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE STEERING KNUCKLES FREE OF CHARGE AND REIMBURSE THE REPAIR FACILITY OR OWNER FOR LABOR. THE RECALL BEGAN ON FEBRUARY 23, 2009. OWNERS MAY CONTACT DORMAN'S TOLL-FREE HOTLINE AT 1-800-523-2492 AND PRESS 5.
Fuel System, Other › Storage › Tank Assembly › Pressure Relief Devices07E021000
Filed Mar 12, 2007742 vehiclesDelphi
Defect. CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.
Risk. FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.
Remedy. DELPHI WILL NOTIFY OWNERS AND REPLACE THE UPR FREE OF CHARGE. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS CAN CONTACT DELPHI AT 877-411-8770.
Filed Dec 16, 1999155,149 vehiclesGeneral Motors Corp.
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE WINDSHIELD WIPERS MAY STOP WORKING DUE TO A SEPARATION BETWEEN THE DRIVE PIN AND CRESCENT IN THE CRANK ARM ASSEMBLY.
Risk. DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL INSPECT THESE VEHICLES FOR THE PRESENCE OF A PLASTIC WATER DEFLECTOR AND, IF NECESSARY, REPLACE THE WIPER MOTOR CRANK ARM AND INSTALL A WATER DEFLECTOR. ON VEHICLES RECEIVING A REPLACEMENT CRANK ARM AND NEW WATER DEFLECTOR, DEALERS WILL ALSO APPLY ADDITIONAL SEALING MATERIAL TO IMPROVE WATER DEFLECTION AWAY FROM THE CRANK ARM ASSEMBLY AND WILL INSTALL A REINFORCEMENT TO IMPROVE THE PERFORMANCE OF THE WIPER PARK MECHANISM.
Filed May 15, 1998149,342 vehiclesGeneral Motors Corp.
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE OWNER MANUALS DO NOT CONTAIN THE REQUIREMENT INFORMATION PERTAINING TO THE VEHICLE HEADLAMP AIMING DEVICE. THIS DOES NOT COMPLY WITH REQUIREMENTS OF FMVSS NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Risk. IF THE HEADLAMP ASSEMBLIES ARE REPLACED, CUSTOMERS MAY NOT BE ABLE TO PROPERLY AIM THE HEADLIGHTS.
Remedy. OWNERS WILL BE MAILED AN OWNER MANUAL'S INSERT WHICH CONTAINS THE APPROPRIATE INFORMATION.
All 4 campaigns on file, newest first.
What owners reported
Newest filings
Electrical SystemFire
Filed Feb 21, 2017NC
ENGINE COMPARTMENT FIRE
Tires
Filed Jun 25, 2015103 milesMI
WITHIN 43 DAYS OF PURCHASING COOPER GRAND TOURING CS5 TIRES FOR MY 1997 BUICK CENTURY, ONE DEVELOPED A LARGE SIDEWALL BULGE. THE RETAILER FORCED ME TO BUY ANOTHER NEW TIRE FOR $72. AND COOPER REFUSED TO PAY FOR IT! I HAVE BEEN DRIVING CARS FOR 40 YEARS AN NEVER HAD A NEW TIRE OR ANY TIRE DEVELOP A SIDEWALL BULGE. I HAD A SPIRITED CONVERSATION WITH A COOPER REP AND SHE GOT VERY RUDE WITH ME. THEY HAD ONE RECALL FOR THE SAME PROBLEM AND NEVER FIXED THE PROBLEM OBVIOUSLY. PLEASE HELP!
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Nov 18, 201440,000 milesMO
TL* THE CONTACT OWNS A 1997 BUICK CENTURY. THE CONTACT STATED THAT THE ENGINE MANIFOLD GASKET WAS DETERIORATING AND CAUSED THE ENGINE TO OVERHEAT. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT BELIEVED THAT THE FAILURE WAS CAUSED BY THE DEX COOL ANTIFREEZE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE LOWER MANIFOLD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE. UPDATED 02/09/15*LJ
Steering
Filed Aug 30, 2014129,300 milesVA
WHEN I BACKED OUT OF PARKING SPACE, I TURNED STEERING WHEEL WITH A "HARD LEFT." CAR MADE CLICKING NOISE. *TR
Tires
Filed Mar 6, 2013FL
DRIVING ON I-95 SOUTHBOUND WHEN I EXPERIENCED A CATASTROPHIC TREAD SEPARATION TO MY DRIVER'S SIDE REAR TIRE. I WAS ABLE TO GET MY VEHICLE TO THE SIDE OF THE ROAD AND SIGNAL HELP. FORTUNATELY, I ESCAPED THIS FAILURE UNINJURED. *TR
Exterior Lighting › Turn Signal › Switch
Filed Jul 5, 201289,887 milesCA
TL* THE CONTACT OWNS A 1997 BUICK CENTURY. THE CONTACT WAS DRIVING 65 MPH WHEN THE TURN SIGNAL LIGHTS FAILED. THE DEALER WAS NOTIFIED AND STATED THEY WOULD NOT REPAIR THE VEHICLE. THE VEHICLE WAS THEN TAKEN TO A PERSONAL MECHANIC WHO NOTICED THAT THERE WAS SMOKE COMING FROM THE WIRING OF THE TURN SIGNALS. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 89,887. ... UPDATED 08-07-12 *BF THE TURN SIGNAL SWITCH INSIDE THE STEERING COLUMN WAS REPLACED. UPDATED 08/09/12*JB
Steering
Filed May 17, 2011143,314 milesME
I WAS MAKING A LEFT TURN AND THE STEERING LOCKED AND THERE WAS A LOUD BANG. I WASN'T ABLE TO COMPLETE THE TURN CAUSING ME TO DRIVE OFF THE ROAD AND ONTO A LAWN. THE STEERING WHEEL WOULDN'T GO BACK TO THE CORRECT POSITION AND IT SEEMED TO BE IN MANUAL STEERING MODE. I COULD BARELY MOVE THE WHEEL. THE CAR IS NOT DRIVABLE AT THIS TIME. *TR
Vehicle Speed Control
Filed Apr 12, 201075,000 milesCA
TL* THE CONTACT OWNS A 1997 BUICK CENTURY. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 75 MPH THE RPM'S INCREASED EXCESSIVELY. THE ENGINE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS ABLE TO RESUME NORMALLY. THE VEHICLE HAD NOT BEEN RESPIRED AT THE TIME OF THE COMPLIANT. THE FAILURE AND CURRENT MILEAGES WERE 75,000.
Suspension › Front › Stabilizer Bar
Filed Dec 2, 2009188,376 milesWI
TL*THE CONTACT OWNS A 1997 BUICK CENTURY. SHE STATED THAT THERE WAS A LOUD CLUNKING NOISE IN THE VEHICLE. UPON HAVING HER WHEEL BEARINGS REPAIRED, SHE FOUND THE STABILIZER BAR HAD BROKEN OFF OF THE TIRE. SHE THEN ATTEMPTED TO ORDER THE PART FROM AN AUTOMOTIVE STORE AND WAS TOLD THAT THERE WAS A DEFECT IN THE REPLACEMENT PART. NO REPAIRS WERE MADE TO THE VEHICLE TO CORRECT THE FAILURE TO DATE. THE CURRENT AND FAILURE MILEAGES WERE 188,376.
Steering
Filed Feb 28, 2009129,100 milesIN
1) CAR NEEDED TOWED TO GARAGE FOR STARTER FAILURE. AS IT LEFT THE GARAGE THE STEERING LOCKED UP AND SENT CAR ALMOST INTO ONCOMING TRAFFIC WITH 2 CHILDREN IN THE CAR. THERE HAD BEEN NO OTHER WARNINGS OF A PROBLEM. 2) IT HAPPENS EVERY TIME THE STEERING IS TURNED ONE DIRECTION THEN BACK TO THE OTHER. IT DOES NOT JUST COME BACK. ESPECIALLY TO THE LEFT. I ALMOST CRASHED 4 TIMES JUST TRYING TO GET IT HOME. 3) I FILED AN INSURANCE CLAIM ON THE TOW COMPANY THINKING THEY WERE RESPONSIBLE. THEY LOOKED AT IT AND SAID THEY FOUND NOTHING WRONG, THAT NOTHING WAS BENT. AFTER GETTING ON LINE AND INVESTIGATING, I LEARNED OF THIS STEERING PROBLEM. IT MATCHES IT PERFECTLY. I HAD SOMEONE KNOWLEDGEABLE OF MECHANICS LOOK AT THE CAR AND THEY SAID THE STEERING GEAR RACK NEEDS REPLACED AND NOT TO DRIVE THE CAR AS IT IS. IT IS TO DANGEROUS TO DRIVE. I ALSO JUST HAD NEW INTAKE MANIFOLD GASKET FROM THE DECOOL PROBLEM GM HAS. NOW I HAVE A CAR THAT I CAN'T DRIVE AND CAN'T AFFORD TO FIX. NOBODY ASSUMES LIABILITY AND I THINK GM SHOULD HAVE HAD THIS RECALLED AND CORRECTED. *TR
Visibility › Windshield Wiper/Washer
Filed Apr 4, 200736,000 milesNY
WINDSHIELD WIPERS HAVE BEEN STANDING STRAIGHT UP WHEN IN AN OFF POSITION FOR 6 OR 7 YEARS. FOUND THE CAMPAIGN AND THEN THE RECALL AND TRIED TO GET A REMEDY FROM THE ON SEVERAL OCCASIONS AS WELL AS GM ,TO NO AVAIL..I WAS MADE TO BUY A MOTOR FOR THE WINDSHIELD WIPERS AND THAT WORKED FOR A LITTLE WHILE. THEN LAST SUMMER OR FALL I WENT BACK TO THE DEALER BECAUSE NOW THE ISSUE LOOKED TO BE A RECALL, AND THEY TOLD ME THERE WAS, BUT NOT FOR MY VIN#, AND I WAS MADE TO PAY $70 FOR THE ADJUSTMENT..IT IS NOW NOT WORKING AGAIN ,AND I AM VERY FRUSTRATED. IT IS A 1997 BUICK CENTURY. I HAVE TO KEEP THE WINDSHIELD WIPERS ON IN THE DELAY MODE ALL THE TIME, RAIN OR SHINE IN ORDER TO NOT HAVE THEM STAND STRAIGHT UP AND BLOCK MY VISION..I FEEL THIS IS DANGEROUS, BUT THAT THE DEALER AND GM WILL NOT TAKE RESPONSIBILITY BECAUSE I FOUND THE INFORMATION ON MY PROGRESSIVE CAR INSURANCE SITE. THEY ALWAYS BRING UP RECALLS FOR YOUR CARS. *AK
Equipment Adaptive/Mobility
Filed Mar 10, 2006124,636 milesOH
I WAS ON 275W. WHEN MY RIGHT WINDOW WIPER ARM STARTED TO STOP THEN IT DIED, MY HUSBAND TOLD TO SEE WHAT I COULD FIND OUT ON REPAIRING IT AND COST ON THE COMPUTER, I RAN ACROSS THIS LITTLE THING ON THE COMPUTER ABOUT 1997 BUICK CENTURY'S AND THE RIGHT WINDSHIELD {COMPONENT: VISIBILITY: WINDSHIELD WIPER/WASHER LINKAGES} WELL WHEN I READ ALL OF IT THAT DESCRIBES WHAT HAPPEN TO MY WIPER. WHEN I CALLED EVERYBODY SAID NO NOT YOUR CAR, AND I SAID I DON'T UNDERSTAND BECAUSE THE SAME THING IS WRONG WITH MIND. *NM
Visibility › Windshield Wiper/Washer › Linkages
Filed Dec 19, 2005118,900 milesMI
DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN 99V348000 CONCERNING THE WINDSHIELD WIPER LINKAGES. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IT IS NOT INCLUDED IN THE RECALL DUE TO VIN. THE VEHICLE IS BEING REPAIRED AT THE CONTACT'S EXPENSE. *AK
Seat Belts › Front › Buckle Assembly
Filed Sep 26, 2005NJ
DT: 1997 BUICK CENTURY. THE CONSUMER HAS BEING HAVING PROBLEMS WITH SEAT BELTS JAMMING. THIS OCCURRED FOR 7 YEARS. T 2 OUT OF 4 SEAT BELTS WORK. THE 2 SEAT BELTS BACK SEAT WILL NOT WORK. *AK
Steering › Rack and Pinion › Rack
Filed Aug 18, 2005102,000 milesAR
1997 BUICK CENTURY-STEERING LOCKS UP RANDOMLY CAUSING LOSS OF VEHICLE CONTROL. *JB
Steering › Rack and Pinion › Rack
Filed Aug 18, 2005102,000 milesAR
1997 BUICK CENTURY-STEERING LOCKS UP RANDOMLY CAUSING LOSS OF VEHICLE CONTROL. *JB
Child Seat
Filed Feb 18, 2005IN
THE CHILD SEAT BUCKLE FAILED AND AS A RESULT THE CONSUMER'S GRANDSON WAS ABLE TO GET OUT OF THE CAR SEAT WHILE THE VEHICLE WAS IN MOTION. *NM *SC *JB
Seat Belts › Rear/Other
Filed Feb 17, 2005NH
BOTH REAR PASSENGER AND DRIVER SIDE SEAT BELTS ARE INOPERATIVE. CONSUMER IS UNABLE TO PULL OUT THE SEAT BELTS. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT BOTH SEAT BELT RETRACTORS NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *NM
Visibility › Windshield Wiper/Washer
Filed Jan 25, 200500
THE WIPER ON THE RIGHT SIDE OF THE FRONT WINDSHIELD STOPPED OPERATING DURING INCLEMENT CONDITIONS. THE VEHICLE IS AT THE DEALER FOR REPAIRS. *JB
Exterior Lighting › Tail Lights
Filed Dec 15, 2004100,000 milesNJ
TAIL LIGHTS WILL NOT OPERATE CORRECTLY . DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AKI
Seat Belts › Front › Retractor
Filed Nov 17, 2004FL
THE FRONT PASSENGER'S SIDE SEAT BELT RETRACTS AFTER CLICKING THE SEAT BELT IN TO STAY CONNECTION. THE PASSENGER WOULD HOLD THE SEAT BELT RETRACTOR. THIS CAUSED THE SEAT BELT TO TIGHTEN. THE CONSUMER TOOK THE VEHICLE TO DEALER FOR INSPECTION, AND THE MECHANIC TOLD THE CONSUMER THAT THE SEAT BELT WAS NOT RECALLED FOR THIS VEHICLE, AND THE WARRANTY EXPIRED. THE CONSUMER INFORMED THE MECHANIC OF THIS PROBLEM AND THEY ADJUSTED IT TWICE BUT THE PROBLEM RECURRED. *AK *NM *SC *JB
Engine and Engine Cooling › Cooling System
Filed Nov 14, 2004OH
COOLANT WAS REPLACED AT @ 115,000 MILES. COOLANT WAS IN GLOBES IN OVER FLOW TANK. APPROXIMATELY 15,000 MILES AFTER REPLACEMENT, COOLANT LIGHT CAME ON (FIRST TIME EVER SINCE I HAVE OWNED CAR). COOLANT WAS @ 1 GALLON LOW. COOLANT HAS ALSO BECOME GLOBBY AGAIN. TOOK INTO REPLACE WITH DIFFERENT COOLANT (NOT DEX-COOL). UPON INSPECTION GARAGE FOUND THE ENGINE GASKET HAS BEEN LEAKING COOLANT. THEY CLAIM IT WAS CAUSED BY THE DEX-COOL COOLANT, THEY DID NOT DO THE FLUSH BECAUSE THEY DID NOT WANT TO CHANCE MAKING THE LEAK WORSE. *JB
Suspension
Filed Nov 4, 2004SD
WHILE DRIVING THE STEERING WHEEL SHOOK UNCONTROLLABLY. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
Engine and Engine Cooling
Filed Jul 7, 2004100,000 milesTX
A MIXTURE OF WATER AND ANTI FREEZE SEEPED INTO THE OIL. WHEN THIS OCCURRED THE FLUIDS MIXED WITH THE OIL, AND WENT THROUGH THE INTAKE MANIFOLD GASKET. THIS KNOCKED THE CRANKSHAFT AND DESTROYED THE ENGINE. THE ENGINE WAS REPLACED, BUT THE FAILURE RECURRED 8 MONTHS LATER. *AK
Steering › Rack and Pinion
Filed Jun 11, 2004SC
POWER STEERING LOCKED UP WHEN MAKING LEFT TURNS. THE STEERING WHEEL EITHER LOCKED, DID NOT GO INTO THE FULL TURNS OR WAS VERY DIFFICULT TO TURN. DEALERSHIP INDICATED THAT THERE WAS A DEFECT IN THE RACK AND PINION AS DESCRIBED IN STEERING GEAR BEARINGS RECALL 03V527000. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
Visibility › Windshield Wiper/Washer › Linkages
Filed Jun 4, 200449,400 milesNY
WHILE DRIVING IN A RAIN STORM, THE WINDSHIELD WIPERS QUIT WORKING. WHEN THIS OCCURRED, THE CONSUMER PULLED OFF THE ROAD UNTIL THE RAIN STOPPED. THE WINDSHIELD WIPERS QUIT WORKING DUE TO A FAILURE IN THE WINDSHIELD WIPER MOTOR. RECALL 99V348000 WAS ISSUED, BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL. *AK *SC *JB
Steering › Rack and Pinion
Filed May 7, 2004WA
1997 BUICK CENTURY POWER STEERING STARTED TO LOCK UP WHEN STEERING TO THE LEFT. *MR VEHICLE WAS TOWED AND A NEW RACK AND PINION WAS INSTALLED. CONSUMER REQUESTED REIMBURSEMENT FOR THE REPAIR BUT WAS DENIED BECAUSE VEHICLE WAS NOT PART OF RECALL. *LA
Exterior Lighting › Headlights
Filed Mar 26, 2004CA
SAFETY CONCERN RELATIVE TO HEAD LIGHT LENS FOGGING FROM THE SUN. (NAR) *PH DEALER NOTIFIED. *CB
Steering › Rack and Pinion › Rack
Filed Mar 11, 200457,950 milesPA
WHEN TURNING CORNERS STEERING WHEEL STICKS. CONSUMER HAS TO PULL HARD TO STRAIGHTEN THE WHEEL UP. *AK REPAIR WAS PERFORMED ON STEERING INCLUDING REPLACEMENT OF STEERING RACK. *LA
Electrical System › Wiring › Interior/Under Dash
Filed Feb 16, 2004GA
THE ELECTRONIC DISPLAY MODULE SECOND TIME AFTER REPLACING IN MY 1997 BUICK CENTURY DOES NOT DISPLAY AND THE PART COST $300-500 AND ITS NOT SOMETHING LIKE A BULB AND NOBODY WANT S TO ADDRESS THIS ISSUE . *AK
Steering › Rack and Pinion › Pinion Shaft
Filed Jan 21, 2004104,990 milesOH
1997 BUICK CENTURY, WHILE DRIVING TO A SOCCER GAME I BEGAN TO EXPERIENCE AN INTERMITTENT LOSS OF POWER STEERING. AFTER THE GAME I TURNED LEFT TO EXIT MY PARKING SPOT AND WHILE TURNING AT LOW SPEED I HEARD A CLICKING NOISE AND THE STEERING WHEEL BECAME LOCKED. IT TOOK ALL MY STRENGTH TO TURN THE WHEEL STRAIGHT. I TOOK THE VEHICLE TO MY FRIEND WHOM IS A CERTIFIED MECHANIC (BUT NO LONGER WORKS FOR GM) AND HE ADVISED ME THAT THE LOWER PINION WAS DESTROYED WHICH CAUSED DAMAGE TO THE ENTIRE GEAR ASSEMBLE AND POWER STEERING PUMP. I HAD HIM REPLACE THE DEFECTIVE PARTS AT A COST OF $800 PLUS DOLLARS. SUBSEQUENT TO THIS TIME I AM NOW AGAIN EXPERIENCING INTERMITTENT LOSS OF STEERING. MY MECHANIC ADVISED ITS POSSIBLE THAT THE REBUILT STEERING GEAR PLACED IN MY REPAIR CONTAINS THE SAME DEFECTIVE PINION BEARING BECAUSE GM MAY NOT HAVE COMMUNICATED THE FAULTY PROBLEM TO THE PART SUPPLIERS WHOM REBUILD THE GEAR ASSEMBLIES. IN LIGHT OF THE RECENT NEWS ABOUT GM STEERING GEAR PROBLEMS AND PENDING RECALLS FOR CAR MODELS OTHER THAT THE BUICK CENTURY I WISH TO FILE A COMPLAINT WITH GM TO REIMBURSE ME FOR THE INITIAL REPAIR AND THE SUBSEQUENT FOLLOW-UP REPAIRS THAT I WILL NEED.*AK
Steering › Rack and Pinion
Filed Jan 15, 200416,215 milesOH
THE VEHICLE LOST POWER STEERING WHEN MAKING A LEFT TURN IN THE DRIVEWAY. THIS WAS CAUSED BY A FAILURE IN THE STEERING RACK AND PINION. *JB
HEADLIGHTS HAVE AN ACCUMULATION OF CONDENSATION BUILDING UP INSIDE THE LENS. *AK *SC *JB
Steering › Rack and Pinion
Filed Sep 24, 2003WA
WHILE DRIVING A 1997 OR 1998 VEHICLE LOST CONTROL. DEALER REPLACED RACK AND PINION, BUT PROBLEM STILL OCCURRING INTERMITTENTLY. *AK
Air Bags
Filed Apr 2, 2003VA
THE COVER OF THE PASSENGER SIDE AIR BAG HAS POPPED OPEN ABOUT AN INCH ALONG THE FRONT AND SIDES. THE DEALER FORCED IT CLOSED, BUT IT OPENED AGAIN. MR SCC
Visibility › Windshield Wiper/Washer
Filed Mar 29, 2003VA
I HAVE A 1997 BUICK CENTURY WITH WINDSHIELD WIPER PROBLEMS. BY WAY OF HISTORY, I HAVE HAD TO TAKE THIS VEHICLE TO THE SHOP TWICE (AND I BELIEVE POSSIBLY A THIRD TIME) BECAUSE THE WINDSHIELD WIPERS WOULD NOT FUNCTION. EACH TIME, THE PROBLEM RELATED TO SOME FITTING THAT HAD TO BE RETIGHTENED (I WAS NEVER SHOWN THE PRECISE PART BY THE REPAIR PERSONNEL). NOW, ALTHOUGH THE WINDSHIELD WIPERS WILL WORK PROPERLY IN THE RAIN, WHEN THEY ARE TURNED OFF, THEY GO TO THE UPRIGHT POSITION, OBSCURING THE WINDSHIELD. I HAVE LEARNED TODAY, FROM THE NHTSA WEBSITE AND SIMILAR SOURCES, THAT THESE PROBLEMS ARE WELL KNOWN TO BUICK. UPON REFLECTION, AND WITH 20-20 HINDSIGHT, I BELIEVE IT IS HIGHLY LIKELY THAT THIS PROBLEM IS CAUSED BY THE EXCESSIVE TORQUE GENERATED BY THE WIPER MOTOR AT ITS HIGHEST SETTING (WHEN SET AT THE TOP SETTING, THE WIPERS GENERATE SO MUCH FORCE, THEY CAUSE THE ENTIRE VEHICLE TO SHAKE). *NLM
Air Bags
Filed Mar 27, 2003TN
WHEN THE VEHICLE WAS PURCHASED, THE PASSENGER SIDE AIR BAG COVER WAS LOOSE. THE DEALER INSTALLED A "CLIP" TO SECURE THE COVER AND ADVISED CONSUMER THAT THE FIX IS AN APPROVED REMEDY. THE CLIP BROKE OFF AND THE CONSUMER WAS VERY CONCERNED ABOUT THE SAFETY OF THE AIR BAG. *JB
Steering › Rack and Pinion
Filed Feb 13, 200338,120 milesFL
STARTED CAR AND BACKED OUT OF PARKING SPACE. STEERING WHEEL WOULD HARDLY TURN WHEELS TO THE LEFT; NO POWER ASSIST. STARTED MOVING FORWARD AND TURNING RIGHT, THEN POWER ASSIST RESUMED. ALSO, STEERING SHUDDER OCCURS AFTER ROUNDING CORNERS AND ACCELERATING. LOCAL DEALER SERVICE REP STATES CAR NEEDS NEW RACK & PINION ASSEMBLY AND IS A COMMON PROBLEM IN CENTURIES AND REGALS 4-5 YEARS OLD.
Seat Belts › Front
Filed Jan 13, 2003OH
CONSUMER STATED BOTH SEAT BELTS IN THE FRONT WOULD NOT LATCH.*JB
Exterior Lighting › Turn Signal
Filed Oct 23, 2002NC
CONSUMER STATES WHILE DRIVING AND WITH NO WARNING THE LEFT TURN SIGNAL WILL WORK INTERMITTENTLY. DEALER NOTIFIED. MR *JB
Seat Belts › Front › Retractor
Filed Aug 26, 2002MI
BOTH LEFT/RIGHT REAR SHOULDER BELTS FAILED TO EXTEND, ENABLING OWNER FROM USING DUE TO ROLLERS GETTING OFF CENTER. PLEASE DESCRIBE DETAILS. *AK
Air Bags › FrontalCrash1 injured
Filed Aug 22, 2002ME
VEHICLE WAS INVOLVED IN A BROADSIDE COLLISION AND NEITHER AIR BAG DEPLOYED. DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED AT THIS TIME. *AK ONE PERSON WAS INJURED IN THE ACCIDENT. JLG
Seat Belts › Rear/Other
Filed Aug 11, 200243,000 milesMI
SEAT BELTS WON'T WORK AND CAN ONLY SIT GRANDSON IN CENTER SEAT IN ORDER TO PUT RESTRAINT ON HIM. RIGHT SIDE REAR HASN'T WORKED IN OVER 1 1/2 YEARS. LEFT SIDE HASN'T WORKED RIGHT SINCE WE GOT THE CAR AND NOW DON'T WORK AT ALL. OUR GRANDSON LIVES WITH US, HE IS FOUR YEARS OLD AND IT IS THE LAW THAT HE IS TO BE IN A CAR SEAT AND RESTRAINED. THE CAR IS ONLY USED SIX MONTHS OUT OF THE YEAR, HASN'T BEEN ABUSED. I FEEL THAT DEALER OR MANUFACTURER SHOULD REPLACE, SINCE WE HAVEN'T HAD THE CAR VERY LONG AND IS A SAFETY ITEM. *AK *PH *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**765493
Seat Belts › Front › Retractor
Filed Jul 24, 2002FL
CONSUMER STATES THAT THE REAR SEAT BELTS WILL NOT RETRACT. *SLC
Interior Lighting
Filed Jun 13, 2002FL
ON THREE OCCASIONS VEHICLE HAS BEEN INSPECTED BY A REPAIR FACILITY BECAUSE DASHLIGHTS WILL INTERMITTENTLY BECOME INOPERABLE. VARIOUS PARTS HAVE BEEN REPLACED. PLEASE PROVIDE FURTHER INFORMATION. *AK
Air Bags
Filed Jun 5, 2002TN
THE PASSENGER SIDE AIR BAG COVER BECAME LOOSE, THE CONSUMER BELIEVES IT IS DEFECTIVE. *YH
Exterior Lighting › Headlights
Filed Feb 23, 2002SC
BOTH HEADLIGHT COVERS WHICH CAME AS CLEAR PLASTIC HAVE DEVELOPED A FILM IN SIDE OF THEM WHICH THE DEALER DOES NOT WANT TO TRY TO REMOVE AS HE WOULD HAVE TO BREAK THE SEAL. THE PROBLEM HAS BEEN GETTING SLOWLY WORSE AND IS SOMEWHAT RESTRICTING THE HEADLIGHS ABILITY TO LET LIGHT PASS THROUGH. REPLACEMENT COST AT $288.OO EACH WOULD BE $604.80 INCLUDING TAX. A LITTLE STEEP FOR TWO PIECES OF PLASTIC. ANYWAY I THOUGHT YOU MIGHT BE INTERESTED. THANKS.*AK
Visibility › Windshield Wiper/Washer › Linkages
Filed Feb 1, 2002NY
WHEN WINDSHIELD WIPERS ARE OPERATING ON DELAY SPEED AND THE WIPER SWITCH IS TURNED TO OFF POSITION, WIPER BLADES WILL STOP IN MIDDLE OF WINDSHIELD, BLOCKING THE VIEW OF THE DRIVER. DEALERSHIP PREVIOUSLY SERVICED VEHICLE FOR RECALL 99V348000 IN DECEMBER OF 2000, BUT PROBLEM HAS REOCCURRED. *AK *SCC
Tires
Filed Oct 9, 2001FL
RIGHT FRONT FIRESTONE TIRE BLEW OUT WHILE DRIVING, FIRESTONE DEALER REPLACED THE TIRE FREE OF CHARGE, UPON FURHER INSPECTION THE CONSUMER FOUND ONE OF THE RIMS WAS BENT, THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT ALL FOUR RIMS WERE BENT, THE CONSUMER BELIVES THIS IS WHAT MAY HAVE CAUSED THE BLOWOUT (FIRESTONE, 440 P205/70115).
Visibility › Power Window Devices and Controls
Filed Aug 23, 2001AR
POWER WINDOWS INTERMITTENTLY DON'T GO UP OR DOWN. CONSUMER HAS HAD TO COVER WINDOW DEPENDING ON THE WEATHER. THE DELER HAS FOUND ELECTRICAL PROBLEM.*AK
Complaints 1-50 of 106, newest first, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 17, 2009. Source: NHTSA Office of Defects Investigation.